2010 Chevrolet Suburban 1500

Routine

Owners filed 53 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 1 time.

When it fails
020k40k60k90k120k200k
70,000 milesMedian miles at failure

36 complaints record an odometer reading. Failures cluster around 010,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Air Bags20
000
Unknown or Other9
000
Structure › Body5
001
Structure3
000
Wheels2
000
Visibility2
000
Vehicle Speed Control2
000
Seat Belts2
000
Electronic Stability Control (esc)2
000
Steering1
000

1 safety recall

Part 573 reports
Equipment10E043000
Filed Sep 3, 2010294 vehiclesMarathon Seat Covers, Inc.

Defect. MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.

Risk. AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.

Remedy. MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.

What owners reported

Newest filings
Air Bags
Filed May 2, 2019GA

HAVE NOT BEEN NOTIFIED OF AN AVAILABLE REMEDY AS YET (MAY 03,2019)

Air Bags
Filed Apr 7, 201990,000 milesCO

CRACKED DASHBOARD MAY CAUSE PLASTIC SHARDS IF THE AIRBAG DEPLOYS.

Structure › Body
Filed Mar 12, 20191,600,000 milesWA

CRACKED DASH OVER INSTRUMENT CLUSTER, STATIONARY NOTHING HAPPENED TO CAUSE IT.

Unknown or Other
Filed Nov 20, 2018126,000 milesVA

THE DASHBOARD IS CRACKED IN TWO PLACES

Air Bags
Filed Nov 17, 2018176,612 milesMO

TAKATA RECALL: AIRBAG WARNING LIGHT REMAINS ILLUMINATED. CRACK AND DASH BULGE ON PASSENGER SIDE FRONT DASH. VEHICLE WAS STATIONARY AND PARKED IN DRIVEWAY. THE VEHICLE WAS BOUGHT USED IN 2013 FROM CABLE DAHMER BUICK GMC OF INDEPENDENCE, MO. LABEL ON DRIVER'S SIDE DOOR STATES IT WAS MANUFACTURED IN TEXAS, AND IT WAS REGISTERED IN TEXAS BY PREVIOUS OWNER.

Air Bags
Filed Nov 7, 2018GA

TAKATA RECALL. GM IS STILL CLAIMING NO FIX AVAILABLE WHAT CAN I DO? [XXX] CELL [XXX] EMAIL: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electronic Stability Control (esc)
Filed Aug 14, 2018130,000 milesTX

STABILITRAK AND ENGINE WARNING LIGHTS FLASHING, WARNING CHIME BONG-BONGING, AND DIC SAYS STABILITRAK OFF, SERVICE STABILITRAK, AND ENGINE POWER REDUCED. RUNNING ROUGH

Air Bags
Filed Jul 4, 201875,000 milesCA

THE DASH IS CRACKING IN MULTIPLE LOCATIONS WHICH IF THE AIRBAGS WERE TO DEPLOY COULD SEND SHARDS OF PLASTIC FLYING THROUGH THE PASSENGER COMPARTMENT CREATING A SAFETY HAZARD. THIS HAS BEEN OCCURRING FOR SOME TIME BUT IS CONTINUING TO GET WORSE, AND WE HAVE RECENTLY NOTICED THAT IT HAS BROKEN ALL THE WAY ACROSS ONE OF THE DASH PANELS. I HAVE LOOKED ONLINE AND THIS APPEARS TO BE A ISSUE WITH MANY CHEVROLET VEHICLES.

Air Bags
Filed Mar 28, 2018VA

DASHBOARD CRACKED IN 2 SPOTS, 1 NEXT TO THE PASSENGER SIDE AIRBAG POSSIBLY CORRUPTING THE DEPLOYMENT OF THE AIR BAG

Engine
Filed Dec 18, 201770,000 milesTX

CAM LIFTERS GOING BAD ON 2010 CHEVY (SUBURBAN). WAS NOTICING ON INTERNET SEVERAL VEHICLES BETWEEN THE YEAR 2010-2013 HAVE BEEN HAVING PROBLEMS WITH THIS. STARTED OFF AS THE STABILITY TRACKING WHICH I SHELLED OUT $700 TO THE DEALER. CAME BACK THE NEXT DAY TO THE DEALER TO FIND OUT IT WAS CAM LIFTER AND THE BILL WAS GOING TO BE $5,000. CHEVY ACKNOWLEDGED THEIR IS A PROBLEM AND WAS ONLY WILLING TO PAY 70% OF THE BILL. I WOULD LIKE TO ASK FOR A RECALL ON THIS PART BY CHEVROLET IF IT IS A KNOWN PROBLEM AND THEY ARE WILLING TO PAY PARTIAL. IT WAS TOO DANGEROUS FOR A FAMILY TO BE DRIVING AND THE VEHICLE LOSES POWER CAUSING IT TO SLOW AND JERK. GOD FORBID THIS HAPPENS TO SOMEONE ON THE FREEWAY AND THEY ARE REAR ENDED CAUSING AN ACCIDENT WITH INJURIES OR FATALITY.

Air Bags
Filed Dec 13, 2017TX

TAKATA RECALL CHEVROLET IS OUT OF REPLACEMENTS

Air Bags
Filed Nov 16, 201750,000 milesTX

TAKATA RECALL, JUST LIKE EVERYONE ELSE, GM IS NOT ABLE OR WILLING TO REPLACE THE TAKATA INFLATORS WHICH BRINGS ME TO THE CRACKED DASHBOARDS. MINE IS BADLY CRACKED INCLUDING WHERE THE AIRBAG WOULD COME OUT, WHICH REALLY WORRIES ME IF MY GRANDKIDS ARE IN THE PASSENGER SEAT AND THERE IS A COLLISION. I PRAY THAT DOES NOT HAPPEN.

Air Bags
Filed Oct 24, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (VIVA CHEVROLET, 5915 MONTANA AVE, EL PASO, TX 79925) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-222-1020 AND COULD NOT CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 23, 2017FL

TAKATA RECALL SO I CAN ONLY COMPLAIN AFTER SOMETHING HAPPENS??? THIS IS TAKING TOO LONG AND I HAVE CHILDREN IN MY CAR.

Unknown or Other
Filed Aug 3, 2017124,000 milesNE

THE DASH BOARD CRACKED IN TWO PLACES, ONE BY THE PASSENGER SIDE AIRBAG AND ONE BY THE INSTRUMENT CLUSTER. THIS OCCURRED WHILE DRIVING HOME FROM WORK ON A PAVED ROAD OUT OF THE BLUE. HEARD A "SNAP" SOUND AND THERE IT WAS, CRACKED.

Unknown or Other
Filed Jul 22, 2017PA

DASHBOARD HAS CRACKED FROM THE STEERING WHEEL CONSUL TO THE AIRBAG COMPARTMENT. FEAR THAT THIS WILL IMPACT DEPLOYMENT OF AIRBAG OR CAUSE DASHBOARD TO SHATTER IF AIRBAG IS DEPLOYED.

Unknown or Other
Filed Jul 10, 201740,000 milesNJ

I HAVE MULTIPLE CRACKS FORMED ON MY DASH PANEL OVER THE INSTRUMENT CLUSTER ONE IS VERY LARGE I KNOW THIS IS A MAJOR ISSUE ON THIS VEHICLE AND COULD CAUSE INJURY IF IN A ACCIDENT. THE VEHICLE WAS SITTING IN MY DRIVEWAY WHEN THIS HAPPENED.THIS IS A WIDESPREAD PROBLEM THAT GM HAS REFUSED TO ACKNOWLEDGE. THERE ARE THOUSANDS OF PEOPLE AFFECTED BY THIS. THIS DASHBOARD SHOULD BE RECALLED. IT SERIOUSLY IMPACTS OUR RESALE VALUE.

Service Brakes
Filed Jun 9, 201792,843 milesCA

ON MOTHER'S DAY I WAS DRIVING MY 2010 CHEVY SUBURBAN WITH 92K MILES ON IT. WHEN I WAS LEAVING THE CAR WASH I ACCELERATED ON THE GAS TO GET ONTO HWY 29. AS SOON AS I GOT UNTO HWY 29 A CAR SWITCHED FROM THE LEFT LANE TO CROSS OVER IN FRONT OF MY VEHICLE TO GET ON TO THE ON RAMP FOR HWY 37 EAST. I PRESSED THE BRAKE TO ENSURE I WOULDN'T HIT HIM. HOWEVER, WHEN I PRESSED THE BRAKE THE SUV WAS STILL ACCELERATING. SO I LOOKED DOWN TO SEE IF THE GAS PEDDLE WAS STUCK UNDER THE MAT. IT WASN'T. SO PRESSED THE BRAKE HARDER. THE SUV WAS STILL ACCELERATING. I THEN PUT THE SUV IN NEUTRAL, BUT IS WAS STILL ACCELERATING ALL THE WHILE KEEPING MY FOOT FIRMLY PRESSED ON THE BRAKE. SO I MOVED THE GEAR SHIFT INTO THE MANUAL POSITION. ONCE MOVED INTO THE MANUAL POSITION THE DASH READ M2 WHICH REPRESENTS SECOND GEAR. SO I QUICKLY TOOK MY FOOT OFF THE BRAKE, GAVE IT GAS, QUICKLY SHIFTED BACK INTO NEUTRAL WHILE HITTING THE BRAKE AND THEN INTO DRIVE. THE ENGINE REVVED REAL LOUD AND THEN THE BRAKE STARTING WORKING AGAIN AND ACCELERATOR WAS NORMAL. MY VEHICLE WAS TOWED TO TEAM CHEVROLET IN VALLEJO & A CASE WAS OPENED WITH GM. I HAVE BEEN GETTING THE RUN AROUND WITH BOTH AND MOSTLY RECENTLY WAS TOLD A LIE FROM THE GM REPRESENTATIVE. *TR

Air Bags
Filed May 12, 201765,000 milesCA

DASH IS CRACKED IN 6 DIFFERENT SPOTS; 3 OF THE CRACKS BEING AROUND THE PASSENGER AIR BAG. IF THE AIRBAG WERE TO DEPLOY, THE DASH WOULD SHATTER THUS CAUSING SHARP PROJECTILES TO BE DISPENSED IN THE VEHICLE CABIN POTENTIALLY CAUSING SERIOUS INJURY TO THE OCCUPANTS. THE CRACKS START DOWN WHERE THE BOLTS CONNECT TO THE BODY (THEY EXTEND FURTHER DOWN THAN WHAT CAN BE SEEN IN THE PHOTOS).

Air Bags
Filed May 9, 201774,000 milesFM

THE DASHBOARD HAS CRACKED IN TWO LOCATIONS, AT THE CORNER OF THE PASSENGER AIRBAG COVER, AND IN FRONT OF THE INSTRUMENT COLUMN. THIS IS GREATLY CONCERNING BECAUSE IT COULD CAUSE THE AIRBAG TO MALFUNCTION, OR CAUSE OTHER DEBRIS FROM THE DASHBOARD TO COME LOOSE IN AN ACCIDENT. THIS IS A KNOWN ISSUE AND YET NO RECALL HAS BEEN ISSUED. WHEN IN MOTION THE DASHBOARD VIBRATES VIOLENTLY BECAUSE THE TWO CRACKS HAVE COMPROMISED THE STRUCTURAL INTEGRITY AND SUPPORT. THE VIBRATING ALSO CAUSES A SIGNIFICANT RATTLE.

20 of 53 complaints, reproduced as filed.

Across model years

Worst on record: 2007
YearComplaintsRecallsFiresDeathsAssessment
202614300Do not drive
202530100Routine
20240100Routine
202317100Routine
20211000Routine
201180210Routine
2010 — this page53100Routine
200955000Routine
2008101000Routine
2007190060Routine
200631220Routine
200594120Routine
2004182140Routine
2003175110Routine
2002120111Fatalities reported
200192140Routine
200067110Routine
199974000Routine
199814000Routine
199716010Routine
19969000Routine
19958010Routine
19949000Routine

Compare every Suburban 1500 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Sep 3, 2010. Source: NHTSA Office of Defects Investigation.