Owners filed 175 complaints about this vehicle with federal regulators, most often about the service brakes. It has been recalled 1 time.
When it fails
09000090,000 milesMedian miles at failure
151 complaints record an odometer reading. Failures cluster around 90,000–105,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Service Brakes
41
3
0
0
Electrical System › Instrument Cluster/Panel
37
0
0
0
Electrical System
20
1
0
2
Service Brakes, Hydraulic
15
1
0
0
Vehicle Speed Control
5
0
0
0
Structure › Body
5
0
0
0
Steering
4
0
0
0
Fuel System, Gasoline
4
0
0
0
Visibility › Glass, Side/Rear
3
0
0
0
Seat Belts
3
0
0
0
1 safety recall
Part 573 reports
Wheels › Hub07E106000
Filed Dec 17, 2007130,000 vehiclesFederal-Mogul Corporation
Defect. CERTAIN FEDERAL-MOGUL REPLACEMENT WHEEL HUB ASSEMBLIES WITH THE BRAND NAMES: NATIONAL, CARQUEST P/NOS. 515020, 515021, 515025, 515053, 515054, 515059, AND 515060, SHIPPED BETWEEN JANUARY 23, 2006, AND DECEMBER 20, 2007, SOLD FOR LIGHT DUTY AND MEDIUM DUTY TRUCKS. THE INBOARD RETENTION NUT USED TO MAINTAIN HUB BEARING ASSEMBLY CAN LOOSEN RESULTING IN AN ABS LIGHT INDICATION, NOISE, AND/OR WHEEL SEPARATION.
Risk. WHEEL SEPARATION CAN RESULT IN A VEHICLE CRASH.
Remedy. FEDERAL-MOGUL WILL NOTIFY CUSTOMERS AND WILL REPLACE THE HUB ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 7, 2008. OWNERS CAN CONTACT FEDERAL-MOGUL TOLL-FREE AT 877-489-6659.
What owners reported
Newest filings
Service Brakes
Filed Apr 10, 2019190,000 milesMN
SUBPAR MATERIAL USED IN BRAKE/FUEL LINES THEY RUST PREMATURE
Electrical System
Filed Oct 24, 2018188,000 milesCA
MY ENTIRE INSTRUMENT PANEL DOES NOT ALWAYS WORK WHEN I START MY TRUCK. IT WILL OCCASIONALLY COME TO LIFE AFTER DRIVING A BIT OR SOMETIMES IT DOESN'T WORK AT ALL. NO PATTERN AS TO WHEN, WHERE OR DRIVING CONDITIONS. STARTED A FEW MONTHS AGO WHERE IT WOULD ALWAYS WORK SHORTLY AFTER I STARTED THE ENGINE AND HAS PROGRESSIVELY GOTTEN WORSE,
Service Brakes
Filed Jul 17, 2018190,000 milesMO
BRAKE LINES RUSTING. TWICE IN A MONTH THE BRAKES FAILED AFTER A HARD STOP AT A TRAFFIC LIGHT. LUCKY FOR ME & OTHERS THERE WERE NO CARS IN FRONT OF ME OR TRYING TO CROSS THE INTERSECTION. AFTER APPLYING THE BRAKE HARD TO STOP, THE BRAKE PEDAL CONTINUED ALL THE WAY TO THE FLOOR AND THE CAR DID NOT STOP. THE MECHANIC TOLD ME THAT THE BRAKE LINES RUSTED AND THEREFORE THE BRAKE FLUID LEAKED OUT OF THE SYSTEM
Service Brakes
Filed Jun 1, 2018242,000 milesVA
WITHOUT WARNING BRAKE LINE BLEW A HOLE AND NO BRAKES. NO WARNING AND TOTAL LOSS OF BRAKES. SERVICE BRAKE SYSTEM LIGHT CAME ON. NO HELP WITH THAT. FORTUNATELY I WAS ABLE TO PASS ON RIGHT SHOULDER THREW THE GRASS. ALMOST A THREE VEHICLE ACCIDENT. NEED TO HAVE THIS PROBLEM ADDRESSED AND TAKEN CARE OF. PEOPLE COULD HAVE EASILY BEEN INJURED OR KILLED.
Service Brakes
Filed Apr 6, 2018170,630 milesMI
I JUST STARTED LEASING THE VEHICLE FROM QUALITY AUTO THAT SAYS THAT THE CAR IS ROAD READY BUT HAVE LOTS OF HAZARDOUS THINGS TO IT A VERY BAD GAS LEAK THAT THERE TAKING THERE TIME TO FIX AND MY HOOD OF MY CAR WON'T STAY DOWN ...IT'S 7 DAYS INTO MY CAR LEASE AND THERE PROMISES HAVE BEEN BROKEN AND WON'T TRADE ME ANOTHER CAR .
Service Brakes
Filed Apr 6, 2018MI
TAMARA INFLATORS I'M LOOSING BRAKE FLUID AS I DRIVE I'M LEASING THE AUTOMOBILE FROM QUALITY AUTO ALSO THEY SAID IT'S OKAY TO STILL DRIVE THE CAR WITH A GAS IN THE TRUCK BUT IT'S SAYING NEEDS GAS I KEEP SMELLING GAS AFTER HE SAID IT PASSED ROAD INSPECTION TEST ! I'M VERY CONCERNED IT MORE WRONG IF I JAM OR PUMP THE BRAKES I CAN NOT STOP I'M IMMEDIATELY. IM UNSURE WHAT MY ACTUAL MILEAGE IS . THE SENSORS ARE NOT WORKING WHEN I WENT TO UNCLE ED'S OR EVEN OTHER AUTO SHOPS I DO HAVE PHOTOS AND VIDEOS
Service Brakes
Filed Jan 19, 2018168,651 milesMD
BRAKES FAILED WHILE DRIVING VEHICLE SHORTLY AFTER LEAVING MY HOUSE WHILE DRIVING DOWN MY DRIVEWAY. THE BRAKES WERE WORKING FINE WHEN I STARTED THE TRUCK AND COMPLETED A 3 POINT TURN TO TURN THE VEHICLE AROUND IN MY DRIVEWAY. AS I STARTED GOING DOWN MY DRIVEWAY AND WENT TO APPLY MY BRAKES TO SLOW THE VEHICLE DOWN THAT'S WHEN THE PROBLEM OCCURRED. LUCKILY I WAS DRIVING SLOW, UNDER 15 MPH, WHEN I EXPERIENCED THE ISSUE: THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE VEHICLE BARELY SLOWED DOWN. I STARTED TO PUMP THE BRAKES WHICH DID SLOW THE VEHICLE SOME AND I ALSO EMPLOYED THE EMERGENCY BRAKE WHICH ENABLED ME TO BRING THE VEHICLE TO A STOP. HAD I BEEN IN TRAFFIC, AND NOT JUST IN MY DRIVEWAY, I MOST LIKELY WOULD HAVE COLLIDED WITH ANOTHER VEHICLE AS I HAD VERY LITTLE CONTROL OVER STOPPING THE VEHICLE WHEN THE ISSUE HAPPENED. THE ISSUE WAS DUE TO A RUSTED REAR BRAKE LINE UNDER THE VEHICLE. THE SINGLE BRAKE LINE FEEDING BOTH OF THE REAR BRAKES HAD BURST IN THE VICINITY UNDER THE DRIVERS SEAT. THE BRAKE LINE BURST WHILE I WAS GOING DOWN MY DRIVEWAY AS EVIDENCED BY THE AMOUNT OF BRAKE FLUID SPAYED ONTO MY DRIVEWAY WHEN I FIRST ATTEMPTED TO APPLY MY BRAKES WHILE DRIVING DOWN THE DRIVEWAY AND AT EACH POINT WHERE I PUMPED THE BRAKES. I WAS SHOCKED THAT A SINGLE BRAKE LINE BURSTING WOULD LEAVE MY ENTIRE VEHICLE WITHOUT BRAKES. WHY IS THERE A FRONT AND REAR RESERVOIR IF THEY DON'T MATTER? THERE SHOULD HAVE BEEN AT LEAST A SAFETY ALERT ABOUT THIS POTENTIAL DANGER SO I WOULD HAVE KNOW
Exterior Lighting
Filed Dec 11, 2017170,000 milesKS
DURING COLD MONTHS ONLY VEHICLE HAS POWER SURGES WHENEVER DRIVING. INTERIOR LIGHTS AND HEADLIGHTS FLICKER CONSISTENTLY TO WHERE IT APPEARS I AM FLASHING MY LIGHTS. THE HIGHER THE RPMS, FLICKERING IS MORE FREQUENT. APPARENTLY A KNOWN ISSUE WITH NO SOLUTION OR RECALL. ALTERNATOR AND BATTERY TESTING OUT GOOD.
Electrical System
Filed May 29, 2017TX
THE BATTERY KEEPS GOING DEAD AND SOMETHING IS NOT SHUTTING THE CAR DOWN CAUSING A PARASITIC BATTERY DRAW KILLING BATTERY I HAVE GONE THROUGH 4 BATTERY AND AFTER ABOUT 3 DAYS OR 4 THE TRUCK DOES NOT START AND 2HEN I TAKE IT TO AUTOZONE THEY SAY ITS DEAD AND GIVE ME A NEW BATTERY AND TRIED LOOKING UP ISSUE AND SEE ALOT OF PEOPLE HAVING ISSUES AND WHEN I TOOK TO CHECK ALTERNATOR OR STARTER NOTHING THEY ARE GOOD
Structure › Body
Filed Mar 21, 2017CA
NOTICED RECENTLY THAT THE DASHBOARD DEVELOPED A CRACK NEAR THE AIR BAG AND EXTENDING FORWARD TO THE WINDSHIELD.. VEHICLE WAS STATIONARY.
Service Brakes
Filed Nov 8, 2016191,000 milesKY
A COMPLETE LOSS OF BRAKING ABILITY, RUPTURED BRAKE LINES. LINES BETWEEN PROPORTIONING VALVE AND ABS PUMP RUPTURED AND FAILED COMPLETELY. LINES RUSTED AND FAILED. NO ACCIDENT AND NO INJURIES. MY WIFE WAS DRIVING, VEHICLE WAS OPERATED IN REVERSE {BACKING UP}, SHE THEN SHIFTED TO FORWARD, BRAKES FAILED, PEDAL WENT TO FLOOR, AND ROLLED FROM A PARKING LOT INTO A HIGHWAY, FORTUNATELY NO OTHER TRAFFIC WAS PRESENT.
Service Brakes
Filed Sep 5, 2016145,000 milesMD
BRAKE LINE RUSTED THROUGH CAUSING DANGEROUS SITUATION WHERE VEHICLE IS SLOW TO STOP AND DOES NOT STAY STOPPED WHEN NEEDED SUCH AS TRAFFIC LIGHTS, HILLS, STOP SIGNS, ETC.
Electrical System
Filed Aug 15, 2016190,000 milesOK
THE ANTI THEFT SYSTEM CAUSED THE ENGINE TO QUIT GOING DOWN THE HI WAY SEVERAL TIMES AND WAS VERY DANGEROUS SOME OF THE TIMES AND LEFT US STRANDED SOMETIMES. GM ACTS LIKE THEY DO NOT KNOW WHAT IS WRONG BUT THERE IS AMPLE INFO ON THE INTERNET AND EVEN A FIX BUT IT DISABLE THE ATS, IT TURNS OFF THE FUEL TO THE INJECTORS KILLING THE ENGINE. THIS HAPPENED MANY TIMES. WE HAD TO BE TOWED TWICE BECAUSE IT WOULD NOT RESTART.
Electrical SystemCrash1 injured
Filed Jul 14, 2016100,000 milesTX
WHEN DRIVING VEHICLE KEPT FALLING DEAD ON HIGHWAY AND CITY STREETS
Service Brakes
Filed Jul 1, 2016192,000 milesFL
THE RED BRAKE LIGHT IS ON. THE ABS MODULE IS NOT ALLOWING THE TWO REAR BRAKES TO WORK. THE A/C CONTROL BOX IN THE DASH BLOWS HOT AIR THROUGH THE DRIVER SIDE ONLY. IN FL THAT IS DANGEROUS BECAUSE OF THE HEAT ALREADY.
Service Brakes
Filed May 13, 2016MA
IT'S MAKE A WEIRD SOUND WHEN TURNING THE ABS INDICATOR LIGHT IS ON THER DASH STATIONARY I CAME OUTSIDE TO START UP THE VEHICLE IS NOTICED A LIQUID LEAKING FROM UNDERNEATH
Service Brakes
Filed Sep 25, 2015133,000 milesWV
THE REAR DRIVERS SIDE BRAKE LINE BROKE. WHILE AT THE REPAIR SHOP, THEY INFORMED ME THE OTHER SIDE BRAKE LINE WAS BAD AND NEEDED REPLACED. TWO MONTHS LATER TWO MORE LINES BROKE. THE MAIN REAR LINE AND FRONT SUPPLY LINE FROM THE MASTER.
Electrical System
Filed Jul 2, 201599,000 milesCA
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.
Service BrakesCrash
Filed May 26, 2015100,000 milesNY
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE CRASHED INTO A CURB. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS ADVISED THAT THE BRAKE LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Electrical System
Filed Mar 30, 201593,300 milesTX
MY '03 CHEVROLET SUBURBAN HAS DEVELOPED WHAT APPEARS TO BE A VERY COMMON CONDITION WHERE THE ENTIRE INSTRUMENT CLUSTER BECOMES INOPERABLE. FOR EXAMPLE, WHILE TRAVELING AT LOW, IN TOWN SPEEDS, THE SPEEDOMETER WILL HAVE READINGS IN THE 60S, 70S' AND 80S. WHILE IN THE PARK POSITION, THE SPEEDOMETER WILL READ 55MPH. THIS IS ABSOLUTELY A SAFETY ISSUE AND I AM REALLY SHOCKED THAT THE NHTSA HASN'T FORCED A RECALL. THERE ARE LITERALLY THOUSANDS OF REPORTS ONLINE OF THIS EXACT PROBLEM. GENERAL MOTORS IS AWARE THAT THIS IS A WIDE SPREAD PROBLEM, AS THEY EVEN EXTENDED. GENERAL MOTORS EVEN PROVIDED OWNERS WITH A SPECIAL COVERAGE THAT EXTENDS THE WARRANTY ON THE INSTRUMENT PANEL CLUSTER FOR THE CONDITION DESCRIBED ABOVE, AS LONG AS THE VEHICLES AGE AND MILEAGE FALLS WITHIN CERTAIN PARAMETERS. THOSE PARAMETERS ARE THE MAIN REASON FOR MY COMPLAINT. THOSE PARAMETERS ARE 1) 7 YEARS OF THE IN SERVICE DATE, AND 2) 70,000 MILES, WHICH EVER OCCURS FIRST. MY CLAIM TO HAVE THE INSTRUMENT CLUSTER IN MY VEHICLE REPAIRED UNDER THE SPECIAL COVERAGE WAS DENIED ON 9/4/09 BECAUSE THE MILEAGE OF MY VEHICLE WAS 93,000 MILES AT THE TIME OF MY REQUEST. I BELIEVE THAT THIS IS A LARGE SCALE SAFETY PROBLEM THAT WARRANTS A RECALL BY GENERAL MOTORS RATHER THAN AN EXTENSION OF WARRANTY WITH UNREASONABLE MILEAGE PARAMETERS. EXTENDING THE WARRANTY ALONE IS A CLEAR ADMISSION OF A KNOWN WIDESPREAD ISSUE. IS NHTSA IN BED WITH GM TOO? I GUESS I SHOULDN'T BE SURPRISED. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 17, 2007. Source: NHTSA Office of Defects Investigation.