2011 Chevrolet Suburban 1500

Routine

Owners filed 80 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 2 times.

When it fails
020k40k60k90k120k200k
80,000 milesMedian miles at failure

51 complaints record an odometer reading. Failures cluster around 90,000105,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Air Bags31
000
Unknown or Other23
101
Structure › Body7
000
Power Train4
000
Vehicle Speed Control3
000
Structure3
000
Seats2
000
Electrical System2
010
Visibility › Defroster/Defogger/Hvac System1
000
Structure › Body › Tailgate1
000

2 safety recalls

Part 573 reports
Steering › Linkages11V339000
Filed Jun 28, 2011739 vehiclesGeneral Motors Llc

Defect. GM IS RECALLING CERTAIN MODEL YEAR 2011CADILLAC ESCALADE, ESCALADE ESV; CHEVROLET SILVERADO HD, SILVERADO LD, SUBURBAN, TAHOE; AND GMC SIERRA HD, SIERRA LD, YUKON, AND YUKON XL VEHICLES. THE INTERMEDIATE STEERING SHAFT ATTACHING BOLTS MAY NOT HAVE BEEN TIGHTENED TO THE PROPER SPECIFICATION.

Risk. THIS COULD ALLOW THE JOINTS TO SEPARATE, AND THE DRIVER COULD EXPERIENCE LOSS OF STEERING INCREASING THE RISK OF A CRASH.

Remedy. GM DEALERS WILL INSPECT AND ENSURE THAT THE INTERMEDIATE STEERING SHAFT BOLTS ARE TIGHTENED TO THE PROPER SPECIFICATION. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 13, 2011. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463.

Suspension › Rear › Axle › Spindle11V007000
Filed Jan 6, 201130,566 vehiclesGeneral Motors Corp.

Defect. GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.

Risk. THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.

Remedy. DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

What owners reported

Newest filings
Air Bags
Filed Apr 2, 2021LA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED RALPH SELLERS CHEVROLET (15015 FLORIDA BLVD, BATON ROUGE, LA 70819, (225) 529-9130) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Structure
Filed Jul 4, 2019118,000 milesCA

MY NAME IS [XXX] I'M THE OWNER OF A 2011 CHEVY SUBURBAN AND ONE DAY I TOOK MY WIFE TO THE HOSPITAL FOR SURGERY AND WHEN I CAME OUT AFTER 4 HOURS MY SUBURBAN HAD 2 CRACKS ON THE DASHBOARD ONE NEXT TO THE PASSENGER AIRBAG AND ONE NEXT TO THE LEFT ON TOP OF THE GAUGES PANEL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Jun 24, 2019TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. AUTONATION CHEVROLET NORTH RICHMOND HILLS (7769 BOULEVARD 26, NORTH RICHMOND HILLS, TX 76180) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Mar 17, 2019AZ

RECALL WAS ISSUED MAY OF 2016 AND I'VE STILL NOT BEEN NOTIFIED TO BRING VEHICLE IN FOR A FIX.

Air Bags
Filed Feb 28, 2019CA

TAKATA RECALL HAS STILL NOT BEEN RESOLVED AFTER 3 YEARS. I DRIVE MY FAMILY IN THIS CAR AND UNTIL IT'S FIXED WE HAVE TO TAKE 2 SEPARATE CARS. IT'S OKAY, I'VE MADE MY PAYMENTS TO GM IN A TIMELY MANNER ON A CAR I DON'T FEEL SAFE DRIVING MY FAMILY IN. RECALL # : 49151

Air Bags
Filed Jan 10, 2019TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE MANUFACTURER DID NOT REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE..*BF *TR

Unknown or Other
Filed Oct 31, 201883,000 milesGA

DASH CRACKED ABOVE INSTRUMENT PANEL DASH CRACKED AT CORNER OF PASSENGER AIR BAG

Unknown or Other1 injured
Filed Oct 5, 2018100,200 milesVA

WHILE IN PARK IN OUR DRIVEWAY, ENGINE TURNED OFF, AND KEYS IN MY HAND THE SUBURBAN ROLLED BACKWARDS DOWN OUR DRIVEWAY, KNOCKING ME DOWN AND ROLLING OVER MY LEG WHERE IT THEN STOPPED IN THE MIDDLE OF THE STREET. 911 WAS CALLED AND I WAS TRANSPORTED FROM THE SCENE TO THE HOSPITAL WHERE I WAS ADMITTED. WE ARE HIGHLY CONCERNED ABOUT THIS INCIDENT

Air Bags
Filed Sep 21, 2018110,000 milesNV

DASHBOARD IS ALL CRACKED AROUND SIDE AIRBAG AND MAY AFFECT DEPLOYMENT. DASH IS ALSO CRACKED AT ON DRIVER SIDE. CRACKS JUST APPEARED NO ACCIDENT, REGULAR AROUND TOWN DRIVING.

Unknown or Other
Filed Jul 12, 2018106,712 milesKY

DASHBOARD HAS CRACKED AROUND THE AIR BAG AREA. I AM CONCERNED THAT IF IN AN ACCIDENT, THIS COULD AFFECT AIR BAG PERFORMANCE OR DASHBOARD COULD COME APART EASIER ON IMPACT AND CAUSE BODILY HARM.

Air Bags
Filed Jun 20, 201886,000 milesFL

AS I AM DRIVING THE VEHICLE TURNS ON AND OFF WHICH IS VERY DANGEROUS WHILE DRIVING. ALSO THE ELECTRICAL GOES BAD IN THE CAR CAUSING THE NAVIGATION AND RADIO TONGO ON AND OFF. STABILTRAK GOES OFF ON THE VEHICLE AND THEN COMES BACK ON. TODAY AS I AM DRIVING MY CAR LOST POWER AND NOW THE SERVICE AIRBAG LIGHT CAME ON.

Air Bags
Filed Jun 20, 201895,365 milesGA

THE DASHBOARD IS SEVERELY CRACKED IN MULTIPLE SPOTS. I FEAR IF INVOLVED IN AN ACCIDENT MY AIRBAGS WOULD BE COMPROMISED. NOT TO MENTION ONE CRACK IS ON THE PASSENGER AIRBAG WHICH IS RECALLED DUE TO THE TAKATA INFLATORS RECALL THAT SEEMS TO NEVER BE RESOLVED. I AM AWARE OF MANY GMC/CHEVROLET OWNERS THAT HAVE THIS ISSUE.

Engine
Filed Jun 6, 2018WI

OIL BLOW BY WHEN DROPS TO 4 CYLINDERS, TOOK TO DEALERSHIP WHILE UNDER WARRANTY TO PUT IN A BYPASS VALVE TO "SEE" IF WILL FIX, DIDN'T SO NEXT STEP WAS TO HAVE BOTTOM HALF OF ENGINE REBUILT WHICH I HAD TO PAY FOR OUT OF POCKET WHICH THEN IN TURN ENDED UP BLOWING UP MY WHOLE ENGINE EITHER BECAUSE THE LIFTERS GOT TO HOT & WARP(WHICH WAS THE CAUSE ORIGINALLY FOR THE OIL CONSUMPTION AS THE HEADS) OR THE FACT THAT THE DEALERSHIP SANDED THE HEADS WHICH COULD HAVE CAUSED METAL SHAVINGS TO DISPERSE THROUGH THE ENGINE. EITHER WAY THE ISSUE BEGAN WHILE VEHICLE WAS UNDER WARRANTY AS HAD BEEN DEALING WITH DEALER FOR 2 YEARS WHEN ISSUE BEGAN TO THE DATE ENGINE BLEW. HAD DEALER PUT BACK TOGETHER TO TAKE TO ANOTHER DEALERSHIP FOR 2ND OPINION AND THEY ALSO SAID IT'S BEEN A KNOW ISSUE WITH THE SUBURBAN FROM 2007-2011 BUT IS NOT A RECALL AS OF YET - I WANT MY MONEY BACK, I SHOULD NOT HAVE HAD TO PAY FOR THE "SEE IF THIS WORKS PART", THE BOTTOM HALF OF ENGINE TO BE REBUILT, & THEN A NEW ENGINE WHEN GM & DEALERSHIPS KNOW THIS HAS BEEN AN ISSUE FOR 4 YEARS!!!! TOTALLY NOT ACCEPTABLE. I'M NOT EVEN INCLUDING ALL THE TIME & GAS TAKEN AS HAD TO TAKE VEHICLE TO DEALER TO TEST OIL LEVELS EVERY 1,000 MILES FOR 2 YEARS - AGAIN WHEN A KNOWN ISSUE. HAVE PAPERWORK FROM DEALERS ON HAND.

Power Train
Filed May 12, 2018111,000 milesKY

FRONT DIFFERENTIAL HAS LOCKED UP, STEERING IS IMPOSSIBLE

Fuel/Propulsion System
Filed Apr 25, 2018MD

FUEL LEAK HAS DEVELOPED BETWEEN TWO FUEL LINES THAT HAVE BEEN RUBBING TOGETHER FROM THE DATE OF MANUFACTURE UNTIL 4/23/18. THIS LEAK DEVELOPED LESS THAN INCHES FROM THE EXHAUST SYSTEM ON THE BRADED LINE PORTION OF THE FUEL LINES NEAR THE CONNECTIONS AT THE FUEL TANK END. THE ISSUE WAS NOTICED AS I WAS DRIVING IN RUSH HOUR BUMPER TO BUMPER TRAFFIC ON 395 NORTH IN WASHINGTON DC THROUGH THE 3RD ST. TUNNEL. THE ODOR OF GASOLINE WAS DETECTED, BUT THOUGHT TO BE COMING FROM ELSEWHERE. THE VEHICLE WAS DRIVEN ANOTHER MILE BEFORE I REALIZED THE SOURCE WAS MY VEHICLE. WHEN I PARKED IT I NOTICED FUEL POOLING UNDER IT AT THE TRANSMISSION CROSS MEMBER. AFTER IT COOLED, I WENT UNDER IT AND DISCOVERED TO CAUSE OF THE LEAK. THE VEHICLE WAS TOWED HOME VIA AAA. THE MILEAGE AT THE MOMENT CANNOT BE OBTAINED BECAUSE THE DASH IS DIGITAL WHICH CAUSES THE FUEL SYSTEM TO ENERGIZE AND SPRAY FUEL WHEN TURNED ON.

Air Bags
Filed Apr 22, 2018SC

TAKATA RECALL - I HAVE BEEN UNABLE TO GET ANY DEALERSHIP TO REPLACE THE AIRBAGS THAT ARE BEING RECALLED.

Air Bags
Filed Mar 5, 201878,791 milesNC

THE DASH IS CRACKED OVER THE PASSENGER SIDE AIRBAG AND IN THE MIDDLE OF THE DASH JUST ABOVE THE CENTER SPEAKER.

Air Bags
Filed Feb 22, 2018FL

TAKATA RECALL: AVAILABLE ONLINE INFORMATION TELLS ME THAT AS THE AIRBAGS AGE, THEY BECOME MORE SENSITIVE TO FAILURE. ALSO, FLORIDA SEEMS TO HAVE A HIGHER FAILURE RATE THAN MOST STATES DUE TO HEAT AND HUMIDITY. I KEEP RECEIVING NOTICES IN THE MAIL TELLING ME TO GET REPAIRS, BUT ALL GM DEALERSHIPS CONTACTED HAVE INFORMED ME THAT GM IS NOT PROVIDING PARTS REPLACEMENTS.I AM VERY CONCERNED ABOUT THIS CONDITION AND FEEL I SHOULD BE ABLE TO GET A PROMPT REPAIR.

Air Bags
Filed Feb 3, 2018AL

TAKATA RECALL

Electrical System
Filed Dec 13, 2017110,000 milesTX

THE BATTERY CABLES FAILED WHICH CAUSED THE VEHICLES MOTOR AND POWER TO SHUTDOWN WHILE DRIVING 70MPH WITH A WIFE AND 4 CHILDREN IN THE VEHICLE.

20 of 80 complaints, reproduced as filed.

Across model years

Worst on record: 2007
YearComplaintsRecallsFiresDeathsAssessment
202614300Do not drive
202530100Routine
20240100Routine
202317100Routine
20211000Routine
2011 — this page80210Routine
201053100Routine
200955000Routine
2008101000Routine
2007190060Routine
200631220Routine
200594120Routine
2004182140Routine
2003175110Routine
2002120111Fatalities reported
200192140Routine
200067110Routine
199974000Routine
199814000Routine
199716010Routine
19969000Routine
19958010Routine
19949000Routine

Compare every Suburban 1500 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 28, 2011. Source: NHTSA Office of Defects Investigation.