2015 Chevrolet Silverado 3500

Routine

Owners filed 52 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 7 times.

When it fails
020k40k60k90k120k200k
35,000 milesMedian miles at failure

34 complaints record an odometer reading. Failures cluster around 010,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System9
111
Fuel/Propulsion System7
000
Engine7
010
Service Brakes6
000
Steering4
000
Unknown or Other3
100
Visibility/Wiper2
010
Structure › Body2
000
Power Train2
000
Fuel System, Diesel2
000

7 safety recalls

Part 573 reports
Air Bags › Side/Window › Curtain › Inflator21V504000
Filed Jul 1, 2021410,019 vehiclesGeneral Motors, Llc

Defect. General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Risk. A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

Remedy. Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May 5, 2022. Phase II owner notification letters are expected to be mailed on May 31, 2022. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. This recall supersedes NHTSA recall number 20V-736. GM's number for this recall is N202324251.

Air Bags › Side/Window › Curtain › Inflator20V736000
Filed Nov 25, 20209,279 vehiclesGeneral Motors Llc

Defect. General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.

Risk. If the end cap separates from the inflator, the compressed gas will escape and the end cap can be propelled into the vehicle, increasing the risk of injury or a crash.

Remedy. GM will notify owners, and dealers will replace the RRAB modules on the left and/or right side, free of charge. Interim owner notification letters were mailed on December 22, 2020. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. Note: GM filed a new recall, number 21V-504 that supersedes this recall. All vehicles previously recalled under 20V-736 will now be repaired under the new recall number 21V-504. GM's numbers for this recall are N202309680, N202309681, and N202309682.

Service Brakes, Hydraulic › Pedals and Linkages18V578000
Filed Aug 30, 201842,280 vehiclesGeneral Motors Llc

Defect. General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

Risk. If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

Remedy. GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18278. Note: The vehicles in this recall need this additional remedy despite being covered by recall 16V069 for brake pedal loosening.

Fuel System, Gasoline › Storage › Auxillary Tank17V664000
Filed Oct 19, 201735,292 vehiclesGeneral Motors Llc

Defect. General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.

Risk. If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.

Remedy. GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.

Seat Belts › Pretensioner17V437000
Filed Jul 10, 201740,683 vehiclesGeneral Motors Llc

Defect. General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Risk. A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy. GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Seat Belts › Pretensioner16V651000
Filed Sep 8, 20163,640,162 vehiclesGeneral Motors Llc

Defect. General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Risk. A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy. GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Service Brakes, Hydraulic › Pedals and Linkages16V069000
Filed Feb 5, 2016430,771 vehiclesGeneral Motors Llc

Defect. General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

Risk. If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

Remedy. GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 20760.

What owners reported

Newest filings
Fuel/Propulsion System
Filed Jul 19, 2026OR

I own a 2015 Chevrolet Silverado 3500HD Duramax diesel. At approximately 130,000 miles, the high-pressure CP4 fuel pump failed internally, sending metal shavings throughout the fuel system and contaminating major components. The truck suddenly lost power on the freeway and became inoperable without warning. I was barely able to get out of traffic before it had to be towed to a Chevrolet dealership. This created a serious safety hazard, especially considering the risk if it had happened while towing my fifth wheel with my family. A failure like this should not happen at this mileage on a heavy-duty diesel truck. I also cannot afford the extremely high cost of repairing the entire fuel system. From my research, many other owners have experienced the same CP4 fuel pump failure, which often destroys the entire fuel system and leads to very expensive repairs. I believe this is a widespread defect, not normal wear and tear. I ask NHTSA to review these failures and take action to protect vehicle owners from similar dangerous and costly failures. This truck currently sits at the dealership as I cannot afford the repairs and GM will not fix what they know is faulty parts.

Fuel/Propulsion System
Filed Jul 17, 2026AZ

Truck was operating on the highway at highway speed. Suddenly the truck went into a drastic engine power reduction mode and severe automatic downshifting occurred; the truck came to a complete stop on the highway. Diagnostics proved to be a CP4 injector pump failure sending metal into the fuel system, needing a complete contamination kit and new CP3 pump conversion. This apparently is a known defect in GM vehicles and should have been recalled.

Unknown or Other
Filed Feb 19, 2026FL

The 2nd stage of this truck was not completed and the title was done in fraud in 2015 by Jon Hall Chevy in Daytona. I need this inspected as it shouldn't be on the road. Only 1 MCO without water Marks on it. this is a 2 stage truck should have 2. but nope only one we are getting the run around.

Engine
Filed Nov 6, 2025IL

Exhaust filter plugged due to turbo not working properly. Been at dealership going on 7 weeks This is the 3rd new vehicle we have had this has happened to.

Engine
Filed Nov 6, 2025AR

Catastrophic failure of the CP4 fuel pump

Fuel System, Diesel
Filed Jun 11, 2025270,000 milesTX

The contact owns a 2015 Chevrolet Silverado 3500. The contact stated that while driving 65 MPH, the message "Fuel Filter Needed to be Replaced" followed by the "Engine Power Reduced" were displayed on the instrument panel. The contact then stated that fuel started leaking from the vehicle and the vehicle stalled. The contact was left stranded in the middle of the road; a tow truck was called, and the vehicle was towed to an independent diesel mechanic. The mechanic performed a diagnostic test, and the contact was informed that the fuel pump had disintegrated which caused debris from the fuel pump to leak into the fuel system. The contact was provided an estimate to replace the fuel pump, fuel pump filter, fuel pump housing, and the fuel injectors. The manufacturer was notified of the failure and referred the contact to the NTHSA Hotline to file a complaint. The vehicle had yet to be repaired. The failure mileage was approximately 270,000.

Visibility/WiperFire
Filed Apr 1, 2025UT

A rear defrost system malfunctioned and was smoking in the interior of the vehicle followed by the rear glass shattering. The electrical malfunction could have easily started a fire and glass flying around the cab a highway speeds could definitely be hazard. I called the dealership and they were unconcerned and gave me a quote to replace it. the dealer or the aftermarket glass replacement company have not heard of it happening. I did find a recall in Canada. Strangely enough mine was done in Canada and it happened again.

Electrical System › Instrument Cluster/Panel
Filed Mar 7, 20255,100 milesWI

The contact owns a 2015 Chevrolet Silverado 3500. The contact stated that while the vehicle was parked, the contact noticed that the instrument panel was inoperable. The contact stated that the instrument panel failed to function properly while attempting to activate the windshield wiper. The vehicle was taken to the dealer, where it was diagnosed that the fuse block had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 5,100.

Service Brakes
Filed Feb 17, 2025GA

The brake pedal pivot bolt nut loosened itself and came off of the bolt, allowing the bolt to back out of the pedal mount and the brake pedal fell out of position and became lodged behind the accelerator pedal. Thankfully no accident occurred. After performing research with local dealer and independent repair shop it was found to be an obvious repeat failure of the General Motors safety recall #20760E already performed on the vehicle. I reached out to GM customer support who were rude and I received no help in the matter. Can provide more information upon request.

Tires
Filed Dec 7, 2024NY

Cooper Discoverer STT Pro (LT295/55R20/10). Driving south bout on Meadowbrook State Parkway about 1/2 mile north of the Southern State Parkway in New York State (Long Island) when a catstrophic failure of the front right tire occurred without warning or provocation. Tires were about 18 months old and had about 25000 miles on them. All traffic was at extreme risk with the sudden blow out at highway speed. The tire failed in its entirety becoming completely separated! I struggled to maintain control of the vehicle while avoiding contact with other vehicles barely managing to get off the road. This tire was most likely defective and should not have failed. The vehicle was towed with the help of AAA to Mavis Discount tire who replaced the tires with a different brand.The seller and manufacturer customer service was god awful and didn't care. All four tires had to be replaced. NO warning indicators were present at any time. The cause of the catastrophic failure is unknown but like I said the tire appears to have been defective. There was no contact or damage prior to the failure. I have pictures of the failed tire.

Fuel/Propulsion System
Filed May 24, 2024ID

Bosch CP4 fuel pump failed 400 miles from home leaving us stranded. We were towed in and spent thousands of dollars and 5 weeks to have the truck repaired. Only warning was that the truck was losing power and barely got off the road.

Fuel/Propulsion System
Filed May 11, 2024ID

CP4 fuel pump failed while driving 250 miles from home. It was towed in and diagnosed, resulting in over $12,000.00 Dollars to replace fuel system due to metal pumped into fuel system. The mechanic sent the pump back as a core charge. We were stranded and freezing with our dog and towed in after several hours. The only warning was the vehicle was reducing power and I was able to get off the highway.

Electrical System
Filed Feb 19, 2024IA

2015 CHEVY 3500 HD HAS 65,XXX MILES ON IT CURRENTLY. TRUCK PERIODICALLY AND USUALLY RANDOMLY DISPLAYS A "SERVICE TRAILER BRAKE" MESSAGE WHICH CONSTANTLY GOES OFF WHEN NOTHING IS BEING TOWED. NOW ABOUT 1 IN 15 TIMES DRIVEN WILL IT NOT DISPLAY THIS MESSAGE. IVE HAD THE TOWING BRAKE MODULE REPLACED AND THAT DID NOT FIX THIS PROBLEM. I'M AT MY WITS END WITH THIS TRUCK. CHEVROLET / GMC NEED TO STEP UP AND MAKE THIS WIDELY KNOWN PROBLEM A RECALL. THANKS

Electrical System
Filed Jan 2, 2024CA

As I am driving I am routinely warned about the trailer brake system with or without a trailer hooked up. It is distracting and could cause potential danger while driving. It has been going on for some time and progressively getting worse.

Fuel System, Diesel
Filed Apr 25, 2023150,000 milesCA

The contact owns a 2015 Chevrolet Silverado 3500. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the High-Pressure Fuel Pump (HPFP) needed to be replaced. The vehicle had not been repaired. The contact was advised that the HPFP were on national back order. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 21E101000 (Fuel System, Diesel). The failure mileage was approximately 150,000.

Vehicle Speed Control
Filed Jan 4, 2023KY

There are several problems I’ve noticed some I fix myself! First of all, I was driving my truck at night on the country road and all of a sudden it starts losing power shut down on me on a little road with no pull over spots in Kentucky and just dies completely. My service charging system light came on. I worked on this forever. I noticed it. All of my grounds were completely nasty and pretty much not making contact. I fix the ones that I can find only two I know there’s more, I’ve changed the generator three times and the battery once, the problem happened again and again and again the only way I can stop my truck from dying is when that light come on if I got out and I took the negative wire off of my battery and then put it back on it would run again for about another three days and then if I didn’t see it, I’m stranded very dangerous. Finally I took it to my mechanic up the road and he basically did the same things. I did something about a door switch also though not another battery another generator and he added new battery cables so far it hasn’t done it again. Now my truck when starting to slow down, it will vibrate and shake you to death. You hit a little vibration in the road say a rumble strip. This thing will shake you through the roof in about make you run into another Vehicle , also, it’s hard to fill up the gas if you have to turn the gas nozzle almost straight up and down if you’re low on gas to make it except it or you’ll be sitting there for 30 minutes puttin

Electrical System › Integrated Trailer Brake Control
Filed May 27, 20221,000 milesFL

The contact owns a 2015 Chevrolet Silverado 3500. The contact stated that while towing a camper, the brakes locked up. The service trailer brake system message was displayed. There was an abnormal beeping noise detected and the instrument cluster was flashing. While driving approximately 60 MPH, the vehicle was vibrating. The vehicle was taken to the local dealer but the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic but the mechanic was unable to assist. The manufacturer was not contacted. The failure mileage was approximately 1,000.

Air Bags
Filed Sep 25, 2021KS

Airbag light on dash came up. I can't find the problem on the recall list

Steering
Filed Sep 13, 2021UT

What component or system failed or malfunctioned, and is it available for inspection upon request? The power steering. How was your safety or the safety of others put at risk? I was unable to steer the vehicle properly, this poses obvious risk while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? It has happened to me several times. It has not been reproduced by a third party. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings. No known issues.

Service Brakes
Filed Apr 6, 2021127,000 milesAZ

MY TRAILER BRAKING SYSTEM GIVES OFF WARNINGS THAT IT'S NOT CONNECTED TO THE TRAILER WHEN I DON'T HAVE THE TRAILER CONNECTED. BUT I WAS TOWING MY TRAILER AND AS I STEPPED ON THE BREAK IT WAS GIVING ME THAT WARNING AND THE BRAKE SYSTEM WAS FAILING TO ENGAGE ON THE TRAILER I REVIEWED THIS ON FORUMS AND EVERYBODY IS HAVING THIS PROBLEM IT HAS BEEN GOING ON FROM ABOUT 2011 ON THE CHEVROLET AND GMC'S FOR GMC AND CHEVROLET SAYS THERE IS NO PROBLEM PEOPLE HAVE SWITCHED OUT THE DASHBOARD SWITCH AND IT RETURNS IT COMES AND GOES AS A PROBLEM.

20 of 52 complaints, reproduced as filed.

Across model years

Worst on record: 2000
YearComplaintsRecallsFiresDeathsAssessment
20262300Routine
202512120Routine
202449302Fatalities reported
202315100Routine
202227310Routine
202140510Routine
202042810Routine
201922700Routine
201819600Routine
201713600Routine
201651600Routine
2015 — this page52730Routine
201410310Routine
201326410Routine
201223401Fatalities reported
201129500Routine
20102501Fatalities reported
200910610Routine
200831410Routine
200739520Routine
200652031Fatalities reported
200546100Routine
200441100Routine
200342110Routine
200250200Routine
200172210Routine
200080210Routine
199947100Routine
199867120Routine
199761110Routine
19961000Routine
19941000Routine

Compare every Silverado 3500 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 1, 2021. Source: NHTSA Office of Defects Investigation.