2015 Chevrolet Silverado 3500

Routine

Owners filed 52 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 7 times.

Not among the Chevrolet Silverado 3500 years to avoid. Which Chevrolet Silverado 3500 years to avoid →

When it fails
020k40k60k90k120k200k
35,000 milesMedian miles at failure

34 complaints record an odometer reading. Failures cluster around 0–10,000 miles.

Most common 2015 Chevrolet Silverado 3500 problems

12 of the 52 complaints (23%) are about the electrical system.

ComponentReportsCrashesFiresInjuries
Electrical System9
111
Fuel/Propulsion System · fuel and propulsion system7
000
Engine7
010
Service Brakes · brakes6
000
Steering4
000
Unknown or Other3
100
Visibility/Wiper · wipers2
010
Structure › Body · body and frame2
000
Power Train · transmission2
000
Fuel System, Diesel · fuel system2
000

7 safety recalls

Part 573 reports
Air Bags › Side/Window › Curtain › Inflator21V504000
Filed Jul 1, 2021410,019 vehiclesGeneral Motors, LLC

Defect. General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Risk. A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

Remedy. Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May 5, 2022. Phase II owner notification letters are expected to be mailed on May 31, 2022. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. This recall supersedes NHTSA recall number 20V-736. GM's number for this recall is N202324251.

Air Bags › Side/Window › Curtain › Inflator20V736000
Filed Nov 25, 20209,279 vehiclesGeneral Motors LLC

Defect. General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.

Risk. If the end cap separates from the inflator, the compressed gas will escape and the end cap can be propelled into the vehicle, increasing the risk of injury or a crash.

Remedy. GM will notify owners, and dealers will replace the RRAB modules on the left and/or right side, free of charge. Interim owner notification letters were mailed on December 22, 2020. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. Note: GM filed a new recall, number 21V-504 that supersedes this recall. All vehicles previously recalled under 20V-736 will now be repaired under the new recall number 21V-504. GM's numbers for this recall are N202309680, N202309681, and N202309682.

Service Brakes, Hydraulic › Pedals and Linkages18V578000
Filed Aug 30, 201842,280 vehiclesGeneral Motors LLC

Defect. General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

Risk. If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

Remedy. GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18278. Note: The vehicles in this recall need this additional remedy despite being covered by recall 16V069 for brake pedal loosening.

Fuel System, Gasoline › Storage › Auxillary Tank17V664000
Filed Oct 19, 201735,292 vehiclesGeneral Motors LLC

Defect. General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.

Risk. If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.

Remedy. GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.

Seat Belts › Pretensioner17V437000
Filed Jul 10, 201740,683 vehiclesGeneral Motors LLC

Defect. General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Risk. A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy. GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Seat Belts › Pretensioner16V651000
Filed Sep 8, 20163,640,162 vehiclesGeneral Motors LLC

Defect. General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Risk. A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy. GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Service Brakes, Hydraulic › Pedals and Linkages16V069000
Filed Feb 5, 2016430,771 vehiclesGeneral Motors LLC

Defect. General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

Risk. If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

Remedy. GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 20760.

All 7 campaigns on file, newest first.

What owners reported

Newest filings
Fuel/Propulsion System
Filed Jul 19, 2026OR

I own a 2015 Chevrolet Silverado 3500HD Duramax diesel. At approximately 130,000 miles, the high-pressure CP4 fuel pump failed internally, sending metal shavings throughout the fuel system and contaminating major components. The truck suddenly lost power on the freeway and became inoperable without warning. I was barely able to get out of traffic before it had to be towed to a Chevrolet dealership. This created a serious safety hazard, especially considering the risk if it had happened while towing my fifth wheel with my family. A failure like this should not happen at this mileage on a heavy-duty diesel truck. I also cannot afford the extremely high cost of repairing the entire fuel system. From my research, many other owners have experienced the same CP4 fuel pump failure, which often destroys the entire fuel system and leads to very expensive repairs. I believe this is a widespread defect, not normal wear and tear. I ask NHTSA to review these failures and take action to protect vehicle owners from similar dangerous and costly failures. This truck currently sits at the dealership as I cannot afford the repairs and GM will not fix what they know is faulty parts.

Fuel/Propulsion System
Filed Jul 17, 2026AZ

Truck was operating on the highway at highway speed. Suddenly the truck went into a drastic engine power reduction mode and severe automatic downshifting occurred; the truck came to a complete stop on the highway. Diagnostics proved to be a CP4 injector pump failure sending metal into the fuel system, needing a complete contamination kit and new CP3 pump conversion. This apparently is a known defect in GM vehicles and should have been recalled.

Unknown or Other
Filed Feb 19, 2026FL

The 2nd stage of this truck was not completed and the title was done in fraud in 2015 by Jon Hall Chevy in Daytona. I need this inspected as it shouldn't be on the road. Only 1 MCO without water Marks on it. this is a 2 stage truck should have 2. but nope only one we are getting the run around.

Engine
Filed Nov 6, 2025IL

Exhaust filter plugged due to turbo not working properly. Been at dealership going on 7 weeks This is the 3rd new vehicle we have had this has happened to.

Engine
Filed Nov 6, 2025AR

Catastrophic failure of the CP4 fuel pump

Fuel System, Diesel
Filed Jun 11, 2025270,000 milesTX

The contact owns a 2015 Chevrolet Silverado 3500. The contact stated that while driving 65 MPH, the message "Fuel Filter Needed to be Replaced" followed by the "Engine Power Reduced" were displayed on the instrument panel. The contact then stated that fuel started leaking from the vehicle and the vehicle stalled. The contact was left stranded in the middle of the road; a tow truck was called, and the vehicle was towed to an independent diesel mechanic. The mechanic performed a diagnostic test, and the contact was informed that the fuel pump had disintegrated which caused debris from the fuel pump to leak into the fuel system. The contact was provided an estimate to replace the fuel pump, fuel pump filter, fuel pump housing, and the fuel injectors. The manufacturer was notified of the failure and referred the contact to the NTHSA Hotline to file a complaint. The vehicle had yet to be repaired. The failure mileage was approximately 270,000.

Visibility/WiperFire
Filed Apr 1, 2025UT

A rear defrost system malfunctioned and was smoking in the interior of the vehicle followed by the rear glass shattering. The electrical malfunction could have easily started a fire and glass flying around the cab a highway speeds could definitely be hazard. I called the dealership and they were unconcerned and gave me a quote to replace it. the dealer or the aftermarket glass replacement company have not heard of it happening. I did find a recall in Canada. Strangely enough mine was done in Canada and it happened again.

Electrical System › Instrument Cluster/Panel
Filed Mar 7, 20255,100 milesWI

The contact owns a 2015 Chevrolet Silverado 3500. The contact stated that while the vehicle was parked, the contact noticed that the instrument panel was inoperable. The contact stated that the instrument panel failed to function properly while attempting to activate the windshield wiper. The vehicle was taken to the dealer, where it was diagnosed that the fuse block had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 5,100.

Service Brakes
Filed Feb 17, 2025GA

The brake pedal pivot bolt nut loosened itself and came off of the bolt, allowing the bolt to back out of the pedal mount and the brake pedal fell out of position and became lodged behind the accelerator pedal. Thankfully no accident occurred. After performing research with local dealer and independent repair shop it was found to be an obvious repeat failure of the General Motors safety recall #20760E already performed on the vehicle. I reached out to GM customer support who were rude and I received no help in the matter. Can provide more information upon request.

Tires
Filed Dec 7, 2024NY

Cooper Discoverer STT Pro (LT295/55R20/10). Driving south bout on Meadowbrook State Parkway about 1/2 mile north of the Southern State Parkway in New York State (Long Island) when a catstrophic failure of the front right tire occurred without warning or provocation. Tires were about 18 months old and had about 25000 miles on them. All traffic was at extreme risk with the sudden blow out at highway speed. The tire failed in its entirety becoming completely separated! I struggled to maintain control of the vehicle while avoiding contact with other vehicles barely managing to get off the road. This tire was most likely defective and should not have failed. The vehicle was towed with the help of AAA to Mavis Discount tire who replaced the tires with a different brand.The seller and manufacturer customer service was god awful and didn't care. All four tires had to be replaced. NO warning indicators were present at any time. The cause of the catastrophic failure is unknown but like I said the tire appears to have been defective. There was no contact or damage prior to the failure. I have pictures of the failed tire.

Fuel/Propulsion System
Filed May 24, 2024ID

Bosch CP4 fuel pump failed 400 miles from home leaving us stranded. We were towed in and spent thousands of dollars and 5 weeks to have the truck repaired. Only warning was that the truck was losing power and barely got off the road.

Fuel/Propulsion System
Filed May 11, 2024ID

CP4 fuel pump failed while driving 250 miles from home. It was towed in and diagnosed, resulting in over $12,000.00 Dollars to replace fuel system due to metal pumped into fuel system. The mechanic sent the pump back as a core charge. We were stranded and freezing with our dog and towed in after several hours. The only warning was the vehicle was reducing power and I was able to get off the highway.

Electrical System
Filed Feb 19, 2024IA

2015 CHEVY 3500 HD HAS 65,XXX MILES ON IT CURRENTLY. TRUCK PERIODICALLY AND USUALLY RANDOMLY DISPLAYS A "SERVICE TRAILER BRAKE" MESSAGE WHICH CONSTANTLY GOES OFF WHEN NOTHING IS BEING TOWED. NOW ABOUT 1 IN 15 TIMES DRIVEN WILL IT NOT DISPLAY THIS MESSAGE. IVE HAD THE TOWING BRAKE MODULE REPLACED AND THAT DID NOT FIX THIS PROBLEM. I'M AT MY WITS END WITH THIS TRUCK. CHEVROLET / GMC NEED TO STEP UP AND MAKE THIS WIDELY KNOWN PROBLEM A RECALL. THANKS

Electrical System
Filed Jan 2, 2024CA

As I am driving I am routinely warned about the trailer brake system with or without a trailer hooked up. It is distracting and could cause potential danger while driving. It has been going on for some time and progressively getting worse.

Fuel System, Diesel
Filed Apr 25, 2023150,000 milesCA

The contact owns a 2015 Chevrolet Silverado 3500. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the High-Pressure Fuel Pump (HPFP) needed to be replaced. The vehicle had not been repaired. The contact was advised that the HPFP were on national back order. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 21E101000 (Fuel System, Diesel). The failure mileage was approximately 150,000.

Vehicle Speed Control
Filed Jan 4, 2023KY

There are several problems I’ve noticed some I fix myself! First of all, I was driving my truck at night on the country road and all of a sudden it starts losing power shut down on me on a little road with no pull over spots in Kentucky and just dies completely. My service charging system light came on. I worked on this forever. I noticed it. All of my grounds were completely nasty and pretty much not making contact. I fix the ones that I can find only two I know there’s more, I’ve changed the generator three times and the battery once, the problem happened again and again and again the only way I can stop my truck from dying is when that light come on if I got out and I took the negative wire off of my battery and then put it back on it would run again for about another three days and then if I didn’t see it, I’m stranded very dangerous. Finally I took it to my mechanic up the road and he basically did the same things. I did something about a door switch also though not another battery another generator and he added new battery cables so far it hasn’t done it again. Now my truck when starting to slow down, it will vibrate and shake you to death. You hit a little vibration in the road say a rumble strip. This thing will shake you through the roof in about make you run into another Vehicle , also, it’s hard to fill up the gas if you have to turn the gas nozzle almost straight up and down if you’re low on gas to make it except it or you’ll be sitting there for 30 minutes puttin

Electrical System › Integrated Trailer Brake Control
Filed May 27, 20221,000 milesFL

The contact owns a 2015 Chevrolet Silverado 3500. The contact stated that while towing a camper, the brakes locked up. The service trailer brake system message was displayed. There was an abnormal beeping noise detected and the instrument cluster was flashing. While driving approximately 60 MPH, the vehicle was vibrating. The vehicle was taken to the local dealer but the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic but the mechanic was unable to assist. The manufacturer was not contacted. The failure mileage was approximately 1,000.

Air Bags
Filed Sep 25, 2021KS

Airbag light on dash came up. I can't find the problem on the recall list

Steering
Filed Sep 13, 2021UT

What component or system failed or malfunctioned, and is it available for inspection upon request? The power steering. How was your safety or the safety of others put at risk? I was unable to steer the vehicle properly, this poses obvious risk while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? It has happened to me several times. It has not been reproduced by a third party. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings. No known issues.

Service Brakes
Filed Apr 6, 2021127,000 milesAZ

MY TRAILER BRAKING SYSTEM GIVES OFF WARNINGS THAT IT'S NOT CONNECTED TO THE TRAILER WHEN I DON'T HAVE THE TRAILER CONNECTED. BUT I WAS TOWING MY TRAILER AND AS I STEPPED ON THE BREAK IT WAS GIVING ME THAT WARNING AND THE BRAKE SYSTEM WAS FAILING TO ENGAGE ON THE TRAILER I REVIEWED THIS ON FORUMS AND EVERYBODY IS HAVING THIS PROBLEM IT HAS BEEN GOING ON FROM ABOUT 2011 ON THE CHEVROLET AND GMC'S FOR GMC AND CHEVROLET SAYS THERE IS NO PROBLEM PEOPLE HAVE SWITCHED OUT THE DASHBOARD SWITCH AND IT RETURNS IT COMES AND GOES AS A PROBLEM.

Engine
Filed Sep 16, 2020180,000 milesCA

TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 3500. THE CONTACT STATED WHILE PARKED, THE HIGH-PRESSURE FUEL PUMP FAILED WITHOUT WARNING. THE CONTACT STATED HE HEARD AN ABNORMAL NOISE AND TURNED OFF AND RESTARTED THE VEHICLE HOWEVER, THE VEHICLE SHUTOFF WITHOUT WARNING. THE CONTACT HAD THE VEHICLE TOWED TO WOODLAND CHEVROLET (530 QUALITY CIR, WOODLAND, CA 95776) WHERE THE VEHICLE WAS DIAGNOSED WITH A HIGH-PRESSURE FUEL PUMP FAILURE. THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS 180,000.

Electrical System
Filed Sep 14, 202043,000 milesTN

ENGINE LOSS POWER WHILE PULLING A LOADED HORSE TRAILER AROUND 10,000 POUNDS. ERROR MESSAGE SAYING POWER HAS BEEN REDUCED. THE TOP SPEED WHILE ON A HILL WAS ABIUT 15 MILES AN HOUR.TRACTOR TRAILLERS HAD TO MANUVER AROUND ME DUE TO THE LOW SPEED ON AN EXPRESSWAY WITH 70 MILE AN HOUR SPEED LIMIT. THE DEALER SAID CAUSE WAS FRAYING OF THE WIRING HARNESS PROBABLY AROUND THE TURBO. AFTER RESEARCH ON THE INTERNET, I FOUND THIS WAS A FREQUENT PROBLEM. TRUCK ONLY HAS 43,000 MILES ON IT. I HAVE REQUESTED THE OLD WIRING HARNESS FOR INSPECTION.

Power Train
Filed Sep 12, 20207 milesIN

AT HIGH WAY SPEEDS APPROX. 67 MPH TO 80 TRUCK STARTS TO VIBRATE VERY BADLY. TAKEN TO TIRE SHOP AND BALANCE CHECKS FINE. FOUND THAT THIS YR AND MAKE GM HAS HAD VIBRATION ISSUES. AROUND 2017 TRUCK WAS TAKEN TO GM DEALER AND THEY HAD TO REPLACE TRANSMISSION TORQ CONVERTER WAS BAD ALSO.

Engine
Filed Sep 9, 202096,000 milesFL

CP4 FUEL PUMP FAILURE AND ENGINE FAILURE- STARTED TRUCK THAT MORNING, 5 MIN LATER IT SHUT OFF AND HASN'T STARTED AGAIN. HUB EXPLODED MAKING 4WHEEL DRIVE IMPOSSIBLE WHEN DRIVING DOWN HEY. AC BLENDER STOPPED WORKING AC VENTS BLOW HOT AIR ON RIGHT SIDE OF DASH WHILE IN MOTION.

Fuel/Propulsion System
Filed Apr 27, 2020114,000 milesMO

TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS TOWED TO PINEGAR CHEVROLET BUICK GMC OF BRANSON (163 ADAIR RD, BRANSON, MO 65616, (866) 311-4731) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL SYSTEM WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT OF AN ONGOING CLASS ACTION LAWSUIT HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

Structure › Body
Filed Jan 16, 202069,000 milesOH

WATER LEAKING INTO THE VEHICLE FROM THE ONSTAR/XM ANTENNA. GM ISSUES A TSB FOR THE ISSUE IN 2017. WILL NOT WARRANTY THE NECESSARY REPAIRS AFTER THE INITIAL BUMPER TO BUMPER COVERAGE. TURNED A CORNER GOT A LAP FULL OF WATER, LUCKILY I WASN'T IN HEAVY TRAFFIC. HEADLINER AND CARPET ARE WET, PROBABLY THE ELECTRONICS AS WELL. NOT SURE HOW LONG IT HAS BEEN LEAKING JUST NOTICED IT.

Electrical System
Filed Jan 11, 2020CO

I NEVER RECEIVED A RECALL ON MY CHEVROLET TRUCK WHICH IS THE SAME YEAR MAKE AND MODEL AS THIS ONE. TOOK IT TO A DEALERSHIP AND HAD IT FIXED. THEY SAID IT WASN'T RECALLED SO WE HAD TO PAY THE BILL. ISN'T THEIR A WAY TO FIND THE RECALL AND GET REIMBURSED FOR THE REPAIR BILL AND ALL THE ASSOCIATED COSTS? WE HAVE CALLED AND MADE A COMPLAINT TO NHTSA. NOTHING CAME OF IT. IT STILL IS A SAFETY DEFECT THAT SHOULD BE REPAIRED WITH NO COST TO THE CUSTOMERS.

Electrical SystemFire
Filed Dec 23, 201990,000 milesCA

I WOULD NOTICE WHITE SMOKE COMING OUT UNDER THE HOOD OF MY VEHICLE. I WOULD MAINLY NOTICE IT WHEN I WOULD TURN ON THE AC . THIS WOULD HAPPEN EITHER PARKED OR IN MOTION. I WOULD OPEN THE HOOD AND THE SMOKE WOULD ONLY LAST A FEW MINUTES, WHICH CAUSED THE ALTERNATOR TO CATCH ON FIRE.

Electrical System
Filed Apr 10, 2019125,200 milesWI

I REMOTE STARTED MY 2015 SILVERADO 3500HD DURAMAX. AFTER ABOUT 5 MINUTES OF IDLE TIME I BEGAN DRIVING THE TRUCK. ABOUT 3/4 MILES DOWN THE ROAD I DETECTED THE SMELL OF SOMETHING BURNING OR VERY HOT. MY FIRST THOUGH WAS IT WAS COMING FROM THE OUTSIDE. BEFORE I COULD FIGURE OUT WHAT WAS BURNING HEAVY WHITE/GRAY SMOKE STARTING EXITING FROM LOWER WEATHER STRIPPING ON THE REAR CENTER SLIDING WINDOW. BEFORE I COULD TAKE ACTION I HEARD A LOUD POPPING SOUND. I LOOKED BACK AGAIN AND THE REAR PASSENGER SIDE WINDOW WAS ENTIRELY SHATTERED. AT THIS TIME I KILLED THE REAR WINDOW DEFROST AND THE SMOKE QUITE. I WAS TRAVELING AT ROUGHLY 20-30MPH ON A PAVED CITY STREET. IT WAS 35 DEGREES WITH A LIGHT MIST AND FOG.

Equipment
Filed Aug 6, 201830,000 milesWA

WE WERE TRAVELING ON I-465 OR I-90 OUTSIDE OF INDIANAPOLIS WITH OUR 2016 LANCE CAMPER MODEL 995 ON OUR 2015 SILVERADO 3500HD. WE STOPPED AT A REST AREA ON I-90 AND FOUND THE AWNING AND AWNING ROLLER FOR THE SLIDEOUT ON THE CAMPER HAD DISAPPEARED. I HAD BEEN DRIVING AT OR UNDER THE POSTED SPEED LIMITS WHEN THIS OCCURRED. THE MOUNTS, BOTH DAMAGED, WERE ALL THAT WERE LEFT. THE CAMPER SIDE WAS ALSO SLIGHTLY CRACKED ON ONE CORNER AND BULGED ON THE OTHER. IT COULD HAVE BEEN MUCH WORSE. LANCE HAS REPLIED TO MY COMPLAINT STATING IT WAS NOT A WARRANTY ITEM ANY MORE SO CLAIMED THEY HAD NO LIABILITY. MY CONCERN IS THAT THIS SHOULD NEVER HAVE HAPPENED AND I COULD HAVE HURT SOMEONE. THE AWNING IS MADE BY CAREFREE OF COLORADO FOR LANCE. I WANTED TO HAVE THIS RECORDED BECAUSE I HAVE HEARD OF ANECDOTAL INFORMATION OF OTHER SLIDE AWNINGS UNFURLING AND/OR COMING OFF SOME CAMPERS.

Fuel System, Other › Fuel Filter
Filed Jul 11, 201833,922 milesTN

TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 3500. WHILE TOWING A HORSE TRAILER AND DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (BACHMAN-BERNARD CHEVROLET BUICK GMC, 3365 E. ANDREW JOHNSON HWY, GREENEVILLE, TN) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY A FAULTY FUEL FILTER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 33,922.

Service Brakes
Filed Feb 8, 201821,500 milesFL

RANDOMLY WITH NO NEEDED INSTANCE THE INSTRUMENT CLUSTER READS SERVICE TRAILER BREAK. WITH OR WITHOUT A TRAILER CONNECTED. WITH THE TRAILER CONNECTED THE TRAILER BREAKS FAILS TO OPERATE CAUSING A VERY SERIOUS SAFETY CONCERN. AFTER PULLING TO THE SIDE OF THE ROAD AS SAFELY AS POSSIBLE WITH AN APPROXIMATE OF 20K POUNDS WITH NO BRAKES ON THE TRAILER AND TURNING THE TRUCK ON AND THEN BACK OFF THE BRAKES RESUME AS NORMAL. OTHER SERVICE PROMPTS RANDOMLY APPEAR ON THE INFO CLUSTER ON THIS PARTICULAR VEHICLE, BUT NONE AS SERIOUS AS THIS PARTICULAR ONE. SUCH AS SERVICE FRONT CAMERA, SERVICE STABILITRAC, AND SERVICE DEF SYSTEM. WHILE THESE MAY ALL BE RELATED TO THE SAME CAUSE I FEEL MY LIFE AND THE LIVES OF THE GENERAL PUBLIC ARE BEING GAMBLED WITH WHILE THE CAUSE IS GUESSED AT. I HAVE TAKEN MY TRUCK IN FOR THESE RELATED ISSUES FOR A TOTAL OF THREE TIMES NOW. EACH TIME I AM SENT BACK OUT TO BE THE TEST [XXX] IN THIS POTENTIAL [XXX] TRAP. THE VIDEOS WERE TO BIG TO UPLOAD TO THIS FORM. BUT I HAVE VIDEOS OF THIS ISSUE WITH AND WITHOUT A TRAILER CONNECTED AVAILABLE UPON REQUEST. PLEASE EXCUSE MY PROFANITY! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB

Structure › Body
Filed Nov 12, 201750 milesMA

TRAILER TOW MIRRORS DO NOT EXTEND FAR ENOUGH TO SEE REAR OF TRUCK 8 FT WIDE RACK BODY. SPOT FLOOD LIGHTS SHINE OFF BODY BLINDING DRIVERS VISION BECAUSE MIRRIORS DO NOT EXTEND FAR ENOUGH. MY 2013 GMC 3500 SIERRA DUMP TRUCK MIRRIORS EXTEND 2 INCHES FURTHER THEN THE 2015.ONLY HAVE HALF VIEW OF MIRRORS ON MY 2015 CHEVY 3500. THIS IS A MAJOR SAFETY ISSUE. I HAVE BROUGHT THIS ISSUE UP TO QUIRK AND LANNAN CHEVEROLET.

Steering
Filed Oct 23, 201775,000 milesUT

TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING AT SLOW SPEEDS AND MAKING A RIGHT TURN, THE STEERING BECAME DIFFICULT TO OPERATE. THE VEHICLE WAS TAKEN TO JOHN WATSON CHEVROLET (3535 WALL AVE, OGDEN, UT 84401, (801) 394-2611) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO DAYS LATER. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V719000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Steering
Filed Oct 20, 201730,000 milesWY

TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 3500. WHILE REVERSING THE VEHICLE AND THEN ATTEMPTING TO DRIVE, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND SUDDENLY FUNCTIONED NORMALLY WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE CONTACT CALLED THE JOHN WATSON CHEVROLET DEALER LOCATED IN OGDEN, UT 84401 AND SCHEDULED AN APPOINTMENT FOR THE FAILURE. IN ADDITION, THE CONTACT TOOK THE VEHICLE TO TETON MOTORS IN JACKSON, WY 83001 AND WAS INFORMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V719000 (STEERING), BUT DID NOT CONFIRM IF THE VIN WAS INCLUDED. THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

Steering
Filed Aug 8, 201725,500 milesOH

I HAVE EXPERIENCE A TEMPORARY LOSS OF ELECTRIC POWER STEERING (EPS) ASSIST FOLLOWED BY A SUDDEN RETURN OF EPS ASSIST, PARTICULARLY DURING LOW-SPEED TURNING MANEUVERS. THIS TEMPORARY LOSS OF EPS DOES NOT HAPPEN VERY OFTEN. THE LAST TIME IT HAPPEN I WAS MAKING A RIGHT HAND TURN OFF OF THE HIGHWAY, IT FELT LIKE I LOST THE POWER ASSIST FOR A SECOND, THAN IT CAME BACK. BEFORE THIS HAPPEN, I HAVE HAD SEVERAL EXPERIENCES OVER THE LAST TWO YEARS WHERE THE STEERING FEELS LIKE IT STICKS WHEN STARTING A TURN AT START OF FORWARD MOVEMENT. I HAVE TALK TO THE DEALERSHIP WHERE I BOUGHT THE TRUCK, THEY EVEN LOOKED AT IT ONCE AND SAID THEY COULD NOT FIND ANYTHING WRONG. I TALKED TO THEM AGAIN AFTER IT LOST THE LAST EXPERIENCE AND THEY SAID THERE WAS NO RECALL FOR MY TRUCK. IT DOESN'T HAPPEN OFTEN ENOUGH FOR THEM TO DETERMINE THE FAILURE.

Electrical System
Filed Aug 6, 201735,000 milesOR

CHECK TRAILER WIRING WARNING COMES ON AND CHIME SOUNDS EVERY FEW SECONDS. CHECK TRAILER TAIL LIGHTS,BRAKE, BOTH TURNS SIGNALS,AND USE MANUAL BRAKE LEVER. EVERY THING WORKS FINE. THEN IT QUIT AFTER TWO HOURS. TOOK IT IN TO DEALER IN TERRACE,BC,CA. WAS TOLD THAT VEHICLE WAS WORKING FINE BUT THE TRAILER PLUG WAS NOT A BLADE TYPE AND THAT WAS THE PROBLEM. WAS ALSO TOLD THAT I DID'T HAVE TRAILER BRAKES WHEN THE WARNING TO CHECK TRAILER WIRING COMES ON. MY 6800 MILE TRIP IN MAY 2017 WITH THE SAME TRAILER THE CHECK TRAILER WARNING NEVER CAME ON. ON OR 3800 MILE TRIP TO BRITISH COLUMBIA IT WAS A CONTINUAL PROBLEM OFF AND ON. I HAVE SINCE PUT A BLADE PLUG ON THE TRAILER BUT HAVE NOT USED IT. IN NOVEMBER 2016 WHILE PULLING A CARGO TRAILER I HAD THE SAME PROBLEM. TOOK IT IN TO CHEVY DEALER IN MEDFORD, OR AND WAS TOLD I HAD A BAD GROUND ON THE TRAILER. I HAD JUST REWIRED THE TRAILER WITH ALL NEW LED LIGHTS, BUT I CHECKED ALL WIRING AND NEVER FOUND ANYTHING. THIS TRAILER DOES"T HAVE A BLADE PLUG ON IT. I HAVEN"T USED TRAILER SINCE. I ALSO HAVE A 12,000# BOAT THAT I TOW AND IT HAS THE SAME PLUG AS THE OTHERS. I HAVEN'T HAD ANY PROBLEM WITH IT. IT DOES HAVE SURGE BRAKES. THESE THREE TRAILERS THAT I HAVE GAVE ME NO PROBLEMS WHEN I TOWED THEM WITH MY 2003 CHEV 2500HD SILVERADO. THIS SEEMS TO BE A COMMON PROBLEM WITH THE NEW CHEVY TRUCKS BY THE NUMBER OF POSTS ON THE INTERNET.

Fuel/Propulsion System
Filed Jun 14, 201752,000 milesTX

MY CHEVY SILVERADO 3500 DURAMAX DIESEL TRUCK HAD AROUND 52,000 MILES ON THE ODOMETER & WAS STATIONARY WHEN THE FUEL INJECTION CHECK BALL EXPLODED (ACCORDING TO THE DEALERSHIP) & CAUSED THE ENGINE TO STOP & BECOME IMMOBILE. THE TRUCK WAS TOWED TO THE NEAREST DEALERSHIP & REPAIRED @ AROUND $12,000 WORTH OF DAMAGE. WARRANTY COVERED IT @ 100% & THE VEHICLE IS BACK RUNNING. I LIVE IN A FARMING/RANCHING PART OF THE USA WHERE MULTIPLE PEOPLE DRIVE DIESEL PICKUPS. I HAVE TALKED TO MULTIPLE PEOPLE WHO HAVE HAD THE EXACT SAME PROBLEM WITH THEIR CHEVY DURAMAX TRUCKS (ACCORDING TO THEIR DEALERSHIP). WHEN THIS CONDITION OCCURRED ON THEIR VEHICLES, THEY WERE DRIVING & THE VEHICLE BECAME IMMOBILE. THIS CONCERNS ME BECAUSE WHEN THE ENGINE STOPS WHEN DRIVING YOU COULD LOSE POWER STEERING/FULL BRAKING ABILITY. I HAVE A FAMILY AS WELL AS OTHERS, I DO NOT KNOW OF ANY DEATHS RELATED TO THIS ISSUE, BUT NO ENGINE POWER COULD RESULT IN LOSS OF POWER STEERING/FULL BRAKING ABILITY, RESULTING IN EQUIPMENT/BODILY INJURY. I CONTACTED CHEVY CUSTOMER SUPPORT & SUBMITTED A CLAIM, THEY SAID THEY WOULD SUBMIT THE CLAIM TO THE RECALL DEPARTMENT. CHEVY ALSO CONTACTED THE DEALERSHIP & SPOKE WITH THE SERVICE GUY TO CONFIRM MY CLAIM, HE SAID HE CONFIRMED THE MULTIPLE OCCURRENCES THAT THEY HAVE SEEN. AS A MATTER OF A FACT, ANOTHER CHEVY DURAMAX WAS TOWED TO THE DEALERSHIP WITH THE EXACT ISSUE, WHILE MY TRUCK WAS BEING REPAIRED. THE DEALERSHIP CONFIRMED THAT CHEVY HAS NOT FIXED THE ISSUE WITH THE FUEL INJECTION SYST

Fuel/Propulsion System
Filed Mar 17, 201737,880 milesAZ

P2636 TRANSFER PUMP INSUFFICIENT FLOW - VEHICLE STALLED WHILE DRIVING, UNABLE TO RESTART. TOWED INTO DEALERSHIP TO FIND TRANSFER PUMP WHICH TRANSFERS FUEL FROM REAR TO FRONT TANK HAD FAILED. VEHICLE HAS 37,880 MILES AT TIME OF INCIDENT. BELIEVE THIS TO BE RECURRING ISSUE, WHICH SHOULD BE ADDRESSED WITH MANUFACTURER.

Power Train
Filed Dec 21, 201622,000 milesKS

MY TRUCK WAS PARKED IN MY DRIVEWAY ON A SLIGHT DOWNGRADE. I HAD JUST PARKED IT AND WAS UNLOCKING MY FRONT DOOR WHEN I TURNED AROUND AND WITNESSED IT ROLLING BACKWARDS DOWN THE DRIVEWAY TOWARDS THE STREET. I MANAGED TO RUN BACK AND GET IN A STOP IT WITH THE EMERGENCY BRAKE. THE VEHICLE WAS NOW AT LEAST 30 FEET FROM WHERE I HAD PARKED IT AND WOULD HAVE CONTINUED FARTHER HAD I NOT STOPPED IT. AFTER THIS I PARKED IT SEVERAL MORE TIMES IN THE SAME SPOT AND IT CONTINUED TO ROLL BACKWARDS WHILE IN PARK. I THEN TOOK THE VEHICLE TO MY DEALERSHIP AND EXPLAINED THE ISSUE AND SHOWED THEM A VIDEO OF ME TESTING IT. THEY LATER INFORMED ME THAT IT WAS A KNOWN PROGRAMMING ISSUE AND THEY REPROGRAMMED THE TRANSMISSION AND IT SHOULD WORK NOW. THE TRANSMISSION CAN COME OUT OF PARK EVEN WHEN NOT RUNNING. WHEN I ASKED WHY I WAS NOT INFORMED OF SUCH A RECALL THE INFORMED ME THAT IT WAS NOT AN ISSUE THEY WERE CALLING CUSTOMERS ABOUT RATHER THEY WERE JUST FIXING VEHICLES AS THEY CAME IN REPORTING THE ISSUE. I LIVE 3 BLOCKS FROM A MIDDLE SCHOOL AND AT THE TIME OF THE INCIDENT THERE IS OFTEN CHILDREN WALKING DOWN MY STREET. THE VEHICLE COULD HAVE EASILY SERIOUSLY INJURED OR KILLED SOMEONE YET CHEVY DID NOT CONSIDER THIS A LARGE ENOUGH SAFETY CONCERN TO INFORM OWNERS OF THESE VEHICLES.

Engine
Filed Oct 5, 201696,000 milesNY

TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 3500. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WERE METAL FRAGMENTS INSIDE THE ENGINE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

Service Brakes
Filed Aug 16, 201617,000 milesCA

TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE PEDAL AND THE BRAKE ROTERS WERE WORN OUT BUT THAT THE FAILURE WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED ON TWO OCCASIONS. THE FIRST TIME THAT THE VEHICLE WAS TAKEN TO A DEALER FOR THE FAILURE, IT WAS INFORMED THAT THE BRAKES WERE WEARING OUT UNEVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.

Unknown or OtherCrash
Filed Jun 24, 20162,000 milesAR

VEHICLE WILL NOT STAY ENGAGED IN PARK, WAS PARKED OPENING A GATE AND THE VEHICLE MADE A LOUD POP AND STARTED ROLLING BACKWARD,WITH A TRAILER,LOAD OF HAY, HAS DONE LOTS OF DAMAGE HAS 2000 MILES ON IT. IT WAS STATIONARY THEN STARTED ROLLING BACKWARDS.

EngineFire
Filed May 17, 201635,000 milesNJ

TL* THE CONTACT OWNED A 2015 CHEVROLET SILVERADO 3500. WHEN THE VEHICLE WAS SHIFTED IN REVERSE, THE DRIVER IMMEDIATELY OBSERVED SMOKE COMING FROM THE ENGINE COMPARTMENT. AFTER ALL THE PASSENGERS WERE EVACUATED FROM THE VEHICLE, THE HORN SOUNDED AND THE VEHICLE WAS ENGULFED IN FLAMES WITHIN 5 TO 10 MINUTES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DEEMED DESTROYED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

Engine
Filed Apr 18, 2016TX

BOUGHT THIS VEHICLE NEW FROM DEALER IN SEPT 2015 WITH THE DEALER INSTALLED FLATBED ALREADY ON IT, ON THEIR DEALERSHIP LOT. FUEL MILEAGE WAS POOR FROM THE FIRST, "ENGINE LIGHT ON" FROM THE FIRST; TRANSMISSION DRAGGING FROM THE FIRST DAY WE BOUGHT IT. SERVICE ADVISORS AND THE SALESMAN SAID DRIVE IT AND IT WILL CLEAR OUT. IT GOT WORSE. THE DEALERSHIP FINALLY SENT IT TO THE COMPANY WHO INSTALLED THE FLATBED FOR THEM, AND THEY SAID THERE WAS AN ELECTRICAL SHORT IN THE FUEL PUMP WHICH THEY REPLACED. THE AUTOMATIC TRANSMISSION DID NOT SHIFT SMOOTHLY WHEN WE GOT IT BACK, AND THE DEALERSHIP SAID "IT PERFORMS AS DESIGNED". BUT, THIS IS AN AUTOMATIC 6 SPEED CHEVROLET TRANSMISSION IN A 2015 CHEVROLET 3500 SILVERADO WITH A 6.0 GASOLINE ENGINE. THE TRANSMISSION DRAGS FROM 5TH GEAR AND THEN DRAGS IN 6TH GEAR. I HAVE TO LET OFF THE GAS PEDAL FOR THE TRANSMISSION TO SHIFT. IF I LET IT DRAG OUT, IT USES FUEL AND SOUNDS LIKE I AM STUCK IN GEAR. WE HAVE TAKEN IT TO 3 DIFFERENT CHEVROLET DEALERSHIPS, AND THEY SAY SOMETHING IS WRONG BUT WE CAN'T TAKE IT APART TO FIX IT. THE SERVICE MANAGER SAID FOR ME TO DRIVE IT UNTIL THE TRANSMISSION "BLOWS UP BECAUSE IT IS UNDER WARRANTY". I TOOK IT TO A RELIABLE TRANSMISSION SHOP, BUT THEY WON'T TOUCH IT BECAUSE IT IS UNDER WARRANTY, BUT THEY SAID THAT THERE IS SOMETHING WRONG THAT IT DOES NOT SHIFT SMOOTHLY INTO ALL 6 GEARS. IT ONLY HAS 3600 MILES. WE HAVE TO DRIVE IT ONCE A WEEK TO KEEP THE BATTERY CHARGED. I DON'T PULL OR HAUL ANYTHING WITH IT. THIS IS HAPP

Visibility/Wiper
Filed Apr 7, 201615 milesOH

SILVERADO 3500 HD TRUCK IS EQUIPPED WITH TOWING/CAMPER SIDE VIEW MIRRORS EQUIPPED WITH RED TURN SIGNALS EMBEDDED IN MIRROR GLASS. RED TURN SIGNAL LED'S IMPAIR VISION AT NIGHT, AND SHINE DIRECTLY INTO DRIVERS EYES, MAKING IT EXTREMELY DIFFICULT TO SEE OUTSIDE VEHICLE IN DIRECTION OF TURN. THE TURN SIGNAL LED'S ARE MANUFACTURED WITHOUT ANY SORT OF SHIELDING COATING IN MIRROR GLASS WHICH WOULD REDUCE THE BRIGHTNESS OF THE LED'S. ALSO THE MIRRORS ARE MOUNTED TO HIGH FOR AVERAGE HIGTH PEOPLE. TWO INCHES LOWER WOULD HELP A LOT FOR TURNING VISIBILITY.

Unknown or Other
Filed Apr 7, 201615 milesOH

I FIND THE PUSH BUTTON CONTROLS ON THE STEERING WHEEL ARE TO SMALL FOR A WORKING DRIVER. WHEN WEARING GLOVES IT IS VERY DIFFICULT USING THE SMALL PUSH BUTTONS. THE BUTTONS THAT WERE USED ON THE PREVIOUS MODELS WERE MORE USER FRIENDLY.

Electrical SystemCrash1 injured
Filed Mar 7, 2016125,000 milesID

I WAS DRIVING ON US HIGHWAY 12 GOING APPROX. 35 MPH WHEN THE REAR END DIFFERENTIAL LOCKUP AND CAUSED ME TO SLID OFF THE ROAD IN A TURN THAT ALSO HAD ICE WHILE TOWING A FIFTH WHEEL THE ACCIDENT CAUSED DAMAGE TO THE RIGHT FRONT FENDER AND THE RIGHT REAR AND RIGHT SIDE OF THE 8 FOOT BED ALONG WITH THE WINDSHIELD AND A FRONT DRIVE LINE FOR 4 WHEEL DRIVE I HAVE HAD MULTIPLE ISSUES WITH THE FRONT DRIVE LINE BREAKING UNDER NORMAL CONDITIONS AS WELL I ALSO HAVE VIDEO OF THE REAR END DIFFERENTIAL MOVING FROM SIDE TO SIDE TO SHOW THE MOVEMENT AND SHOW WHAT CAUSED THE REAR END TO LOCK UP IT HAD MOVED AN 1/4 OF AND INCH TO 1/2 INCH IN EITHER DIRECTION.

Electrical System › Wiring
Filed Jan 20, 201600

OUR ?CHECK TRAILER WIRING? MESSAGE FIRST APPEARED ON THE DIC ON JANUARY 5, 2016 ON CALIFORNIA HIGHWAY 12, NEAR FAIRFIELD, CA.0. WE STOPPED AND APPLIED DI-ELECTRIC GREASE TO THE 7 PIN PLUG. THE MESSAGE RE-APPEARED AND CLEARED ITSELF, INDICATING TRAILER CONNECTED. AT 7,380 MILES, CHECKED THE TRUCK AND FOUND NO PROBLEMS, AND ADVISED US OF GM'S TRAILER WIRING TSB, AND SUGGESTED THE PROBLEM WAS WITH THE TRAILER AND THAT WE PURCHASE A SPECIFIC POLLAK 7 PIN TRAILER END PLUG. THEY PROVIDED THE NAME OF A NEARBY TRUCK SHOP, WHO THAT THE SPECIFIED POLLAK PLUG. WE HEADED OVERNIGHT TO CHOWCHILLA, CA AND THE NEXT MORNING, REPLACED THE 7 PIN CONNECTOR WITH THE POLLAK PLUG, AND WE CLEANED AND CHECKED THE TRAILER GROUND AT THE KING PIN. WE LEFT CHOWCHILLA AND IN URBAN TRAFFIC, THE CHECK TRAILER WIRING MESSAGE WOULD APPEAR AS WE APPLIED THE TRUCK BRAKE AND THEN CLEAR ITSELF WITH TRAILER CONNECTED AS WE HEADED DOWN THE HIGHWAY OR FREEWAY. WE WENT THROUGH URBAN TRAFFIC IN PALMDALE AND LANCASTER, CA THAT SAME DAY, AND AT A STOP LIGHT ON LEVEL GROUND, WITH THE ?CHECK TRAILER WIRING MESSAGE APPEARING, I APPLIED THE MANUAL TRAILER BRAKES, AND TOOK MY FOOT OFF THE TRUCK BRAKES, AND THE TRAILER/TRUCK ROLLED AHEAD - NO BRAKES ON THE TRAILER. WE EXPERIENCE OCCASIONAL MESSAGE ON THE DASH INDICATING 'CHECK TRAILER WIRING'. WE ARE TOWING A FIFTH WHEEL TRAILER WEIGHING OVER 13,000 LBS. WE TOOK THE TRUCK TO A GM DEALER AND WERE TOLD OF A TSB REGARDING BRAKING ISSUES, AND WERE TOLD TO REPLACE THE 7 PIN PLUG W

Service Brakes
Filed Aug 10, 2015105 milesPA

A WARNING MESSAGE COMES ON THE DASH TELLING THE DRIVER THERE IS A ISSUE WITH THE TRAILER BRAKES, OR WIRING SYSTEM. THE TRAILER BRAKES BECOME INOPERABLE WHEN THIS COMES ON. WE HAVE CONTACTED GM WITH THE ISSUE, BOTH AT THE DEALER LEVEL AND AT THE CORPORATE LEVEL; AND THEY INSIST IT IS A PROBLEM WITH OUR TRAILERS. THE SAME TRAILERS ARE USED WITH OLDER CHEVROLET TRUCKS WITHOUT INCIDENT. WE HAVE ALSO BEEN INFORMED BY GM THAT THE 2015 SILVERADO 2500'S ARE EQUIPPED WITH A MORE SENSITIVE TRAILERING SYSTEM. WHEN THE CONNECTION BECOMES WET DURING INCLEMENT WEATHER, OR THE TRUCK HITS A BUMP; AND THE CONNECTOR LOSES CONTACT MOMENTARILY THE MESSAGE WILL ILLUMINATE. RESULTING IN THE LOSS OF TRAILER BRAKES. THIS IS A SERIOUS SAFETY ISSUE.

Complaints 1-50 of 52, newest first, reproduced as filed.

Across model years

Worst on record: 2000
YearComplaintsRecallsFiresDeathsAssessment
20262300Routine
202512120Routine
202451302Fatalities reported
202316100Routine
202228310Routine
202141510Routine
202042810Routine
201922700Routine
201819600Routine
201713600Routine
201651700Routine
2015 — this page52730Routine
201410310Routine
201326410Routine
201223401Fatalities reported
201129500Routine
20102501Fatalities reported
200910610Routine
200831410Routine
200739520Routine
200652031Fatalities reported
200546100Routine
200441100Routine
200342110Routine
200250200Routine
200172210Routine
200080210Routine
199947100Routine
199867120Routine
199761110Routine
19961000Routine
19941000Routine

Compare every Silverado 3500 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 1, 2021. Source: NHTSA Office of Defects Investigation.