General Motors LLC: Fuel System, Gasoline › Storage › Auxillary Tank
General Motors LLC reported this defect to federal regulators on Oct 19, 2017 and put the number of vehicles at risk at 35,292. The repair is free for as long as the recall stands.
The defect
General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.
The risk
If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.
The remedy
GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.
10 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2015 Chevrolet Silverado 3500 | 52 | 7 | 3 | 2 |
| 2015 GMC Sierra 3500 | 31 | 7 | 1 | 1 |
| 2014 Chevrolet Silverado 3500 | 10 | 3 | 1 | 1 |
| 2014 GMC Sierra 3500 | 7 | 3 | 0 | 1 |
| 2013 Chevrolet Silverado 3500 | 26 | 4 | 1 | 1 |
| 2013 GMC Sierra 3500 | 14 | 4 | 0 | 1 |
| 2012 Chevrolet Silverado 3500 | 23 | 4 | 0 | 1 |
| 2012 GMC Sierra 3500 | 9 | 4 | 0 | 0 |
| 2011 Chevrolet Silverado 3500 | 29 | 5 | 0 | 1 |
| 2011 GMC Sierra 3500 | 20 | 5 | 1 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V664000.
Full record for the 2015 Chevrolet Silverado 3500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →