Owners filed 39 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 5 times.
When it fails
03900039,000 milesMedian miles at failure
26 complaints record an odometer reading. Failures cluster around 0–10,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Air Bags
12
1
0
2
Engine and Engine Cooling
4
0
0
0
Steering
3
0
0
0
Service Brakes
3
0
0
0
Engine
2
0
1
0
Vehicle Speed Control
1
0
0
0
Unknown or Other
1
0
0
0
Steering › Gear Box › Shaft Pitman
1
0
0
0
Seat Belts
1
0
0
0
Power Train › Automatic Transmission › Cooling Unit and Lines
1
0
0
0
5 safety recalls
Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module20V011000
Filed Jan 10, 2020699 vehiclesGeneral Motors Llc
Defect. General Motors LLC (GM) is recalling certain 2007-2008 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles equipped with non-desiccated, passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the front passenger or other occupants resulting in serious injury or death.
Remedy. GM will notify owners, and dealers will replace the front passenger air bag inflators, free of charge. The recall began February 11, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-866-522-9559. GM's number for this recall is N192290990.
Air Bags › Frontal › Passenger Side › Inflator Module15V324000
Filed May 28, 2015330,198 vehiclesGeneral Motors Llc
Defect. General Motors LLC (GM) is recalling certain model year 2007-2008 Chevrolet Silverado 2500HD and 3500HD trucks manufactured November 28, 2006, to August 29, 2008, and 2007-2008 GMC Sierra 2500HD and 3500HD trucks manufactured November 27, 2006, to August 29, 2008. The affected vehicles are equipped with a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
Risk. In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants, potentially resulting in serious injury or death.
Remedy. GM will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on July 27, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's numbers for this recall are 15438 and 15817.
Electrical System14V407000
Filed Jul 2, 20149,371 vehiclesGeneral Motors Llc
Defect. General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery. Owners may unknowingly draw too much current through the vehicle's trailer harness resulting in the melting of fusible link for the auxiliary battery.
Risk. If the fusible link melts it may come into contact with adjacent components, damage the electrical center cover, the nearby wiring harness conduit and other vehicle components, increasing the risk of a fire.
Remedy. GM will notify owners and dealers will replace the jumper harness with one that includes a 40 amp inline fuse, and provide the owner with supplemental Owner Manual information, free of charge. The recall began on August 29, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14260.
Electrical System10V240000
Filed Jun 4, 20101,365,070 vehiclesGeneral Motors Corp.
Defect. GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Risk. IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy. DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Equipment › Appliance › Air Conditioner09V456000
Filed Nov 19, 2009269 vehiclesCues, Inc.
Defect. CUES, INC. IS RECALLING CERTAIN MODEL YEAR 2007-2009 SERVICE VEHICLES BUILT ON VARIOUS CHASSIS EQUIPPED WITH CARRIER AIRV CEILING UNITS, MODEL NOS. 68RV0010BA, 68RV0012CA, AND 68RV0010EA. THE HEATER ELEMENT IN THESE ASSEMBLIES MAY BE DEFECTIVE WHICH COULD CAUSE THE UNIT TO CREATE SMOKE OR SPARKS.
Risk. THIS DEFECT COULD RESULT IN A FIRE.
Remedy. CUES IS WORKING WITH CARRIER TO REMEDY THE AFFECTED VEHICLES. REPAIRS WILL BE MADE BY CARRIER FREE OF CHARGE. PLEASE SEE CARRIER'S DEFECT REPORT 09E-053. THE SAFETY RECALL BEGAN ON JANUARY 5, 2010. OWNERS MAY CONTACT CARRIER AT 1-877-584-7059 OR CUES AT 1-407-849-0190.
What owners reported
Newest filings
EngineFire
Filed Jun 3, 2026377,000 milesTN
The contact owned a 2007 Chevrolet Silverado. The contact stated that while driving at 65 MPH, the contact noticed smoking coming from the under the front vehicle. The contact mention he pulled over the right side of the road, turned the vehicle off and then exited the vehicle and opened the hood of the vehicle and noticed flames coming from the back of the engine. No injuries were sustained. No medical attention. The contact dialed 911 and there no police report filed. The fire department extinguished the fire. The vehicle was not destroyed. The vehicle was towed to a local tow lot. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 377,000.
Steering › Gear Box › Shaft Pitman
Filed Dec 16, 2024CA
I purchased my new 2007 Chevy duramax diesel with an already installed fabtech lift kit. My pitman arm has snapped 3 times since I purchased my truck leaving me with complete steering loss. I have had to replace all steering components several times. My truck is unsafe due to a fabtech lift kit that the dealer installed before I purchased it. Led Schwab was the installer. I have several complaints with nhtsa and vsh.
Steering
Filed Aug 21, 2023NC
Rattling noise in intermediate shaft of steering column and key tumbler is sticky
Fuel System, Diesel › Delivery › Hoses, Lines/Piping, and Fittings
Filed Aug 14, 2020285,064 milesTX
TL* THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT WHILE REFUELING, DIESEL FUEL SPRAYED BACK OUT OF THE FILLER NECK. THE CONTACT WAS CONCERNED THAT THE DESIGN OF THE FILLER NECK TO THE FUEL TANK WAS DEFECTIVE. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT WAS UNABLE TO REACH THE MANUFACTURER. THE FAILURE MILEAGE WAS 285,064.
Service Brakes
Filed Sep 11, 2019150,000 milesVA
WHILE DRIVING AT ABOUT 35 MPH, I HAD TO STOP FOR A GARBAGE TRUCK DOING A TRASH PICKUP. WHEN I APPLIED THE BRAKES ON MY PICKUP, THE BRAKES TOTALLY FAILED AND I NEARLY DROVE ANOTHER CAR INTO THE BACK OF THE GARBAGE TRUCK. THAT AVERTED CRASH WOULD CERTAINLY HAVE KILLED THE CAR'S DRIVER. I AVOIDED A CRASH BY A RAPID TURN INTO THE ONCOMING LANE JUST AS A CAR COMING TOWARD ME CLEARED THE OPPOSING LANE. MY TRUCK HAS BEEN MAINTAINED PROFESSIONALLY AND THE BRAKE FAILURE WAS A GREAT SHOCK TO ME. MY TRUCK IS A 2007 CHEVY SILVERADO 3500 DUALLY.
Steering
Filed Apr 7, 20195 milesMI
WHILE DRIVING AT ANY SPEED, STEERING WHEEL SHAKES, SLIGHTLY, YET NOTICEABLY. ANY SPEED. THE SHAKE IS CONSISTENT, FEELS WORSE WHEN TURNING OR(DRIFTING) RIGHT I ON FREEWAY. HAVE HAD STEERING GEAR BOX, PITMAN ARM, AND ROAD FORCE BALANCING PERFORMED, TO NO RELIEF. UPON SELF INSPECTION, LEFT WHEEL SEEMS (TIGHTER) AND NOT AS LOOSE TO HAND MANIPULATION, RIGHT WHEEL IS NOTICEABLY LOOSE WITH SLIGHT NOISE INDICATIVE TO A LOOSE OR WORN TIE ROD. VEHICLE WAS PURCHASED NEW. IT HAS BEEN TO 5 GM DEALERSHIPS TO ATTEMPT A FIX OF THIS PROBLEM. A LAWSUIT WAS FINALIZED APRIL 2019. GM WAS FORCED TO COMPENSATE OWNER YET NO FIX WAS PERFORMED.
Unknown or Other
Filed May 1, 2018230,000 milesTX
TAKATA RECALL MY DASHBOARD HAS CRACKED IN THREE DIFFERENT SPOTS 2 AROUND PASSENGERS AIR BAG ONE OVER GAGE CLUSTER. NOT SURE IF CAR WAS IN MOTION OR SITTING WHEN IT HAPPEN.
Air Bags
Filed Feb 16, 2017WA
"TAKATA RECALL" - I RECEIVED MY LETTER REGARDING THE PASSENGER SIDE AIRBAG RECALL DATED JULY 2015. I CONTACTED CORPORATE HEADQUARTERS AND THEY WERE NO HELP AND KEPT TELLING ME THE VEHICLE WAS "SAFE" TO DRIVE EVEN THOUGH THE LETTER SAYS DISCHARGE OF THE AIRBAG COULD CAUSE "INJURY OR DEATH TO OCCUPANTS." ON 2/15/17 I TOOK THE VEHICLE IN TO BLADE CHEVROLET AND ASKED THEM TO FIX THE RECALL. THEY JUST DOCUMENTED THAT THE PART IS NOT AVAILABLE. IT IS GOING ON TWO YEARS NOW - THIS IS UNREASONABLE. I CAN'T USE THE TRUCK FOR INTENDED USE - EXTENDED CAMPING TRIPS - OR EVEN SELL IT FOR TOP DOLLAR WITH A SAFETY RECALL THAT IS NOT BEING FIXED.
Air Bags
Filed Jan 31, 2017OH
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Nov 22, 2016TN
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Nov 6, 201625,000 milesTX
TAKATA RECALL; RECEIVED THIS RECALL NOTICE JULY 2015 AND IT HAS BEEN OVER A YEAR AND NO FIX IN SIGHT. I WOULD REALLY LIKE TO KNOW WHAT AMERICA IS COMING TO. I AM STARTING TO BELIEVE WE ARE BECOMING A THIRD WORLD COUNTRY WITH GM GETTING AWAY THIS TYPE OF SAFETY RECALL AND NOW THERE SHOULD BE ANOTHER RECALL ON THE DASH NOW CRACKING IN SEVERAL PLACES AND LOOKING ONLINE THERE ARE MANY OTHER'S CRACKING IN THE SAME PLACE AND FALLING APART. WOULD REALLY LIKE TO GET SOME SATISFACTION FROM A COMPANY THAT WE THE TAXPAYERS WERE FORCED TO BAILOUT......
Air Bags
Filed Aug 29, 2016CA
TAKATA RECALL COME ON GM...MY HONDA DEALSHIP CONTACTED ME (AND I AM THE SECOND OWNER OF THIS CAR, NOT SURE HOW THEY FOUND ME) AND SCHEDULED AN APPT, AND FIXED MY AIRBAG...THIS ALL HAPPENED IN LESS THAN A WEEK AND LITTLE IF ANY INCONVENIENCE TO ME. GM GET YOUR ACT TOGETHER.
Service Brakes
Filed Jun 2, 201682,000 milesPA
BRAKE LINE FAILURE FROM RUST ON A VEHICLE WITH LESS THAN 82,000 MILES ON IT. ALL THE LINES MUST BE REPLACED. FAILED IN MODERATE SPEED IN MAJOR TRAFFIC JAM. SECOND FAILURE ON SAME VEHICLE. AFTER FIRST FAILURE ALL LINE WERE INSPECTED AND NO PROBLEMS WERE NOTED. APPARENTLY WITHOUT PERFORMING AN ULTRASOUND THICKNESS ANALYSIS IT IS NOT POSSIBLE TO DETERMINE THE CONDITION OF THE BRAKE LINES.
Air Bags
Filed Feb 25, 2016OH
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/08/16*LJ
Air Bags
Filed Feb 19, 2016MO
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V3240200 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/14/16*LJ
Air Bags
Filed Feb 17, 2016TX
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTUERER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Feb 10, 2016OH
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Jan 13, 2016NC
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Fuel/Propulsion System
Filed Nov 19, 201530,000 milesKY
TL* THE CONTACT OWNS A 2007 CHEVROLET 3500. WHILE DRIVING 65 MPH, THE VEHICLE WOULD SLOW DOWN TO ABOUT 30 MPH WITHOUT WARNING. THE CONTACT STATED THAT IT FELT AS IF THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 30,000. UPDATED 02/05/16*LJ *CN
Engine
Filed May 27, 201555,325 milesMA
TRAVELING AT 60 MPH WHILE TOWING A 35' FIFTH WHEEL THE ENGINE STARTED TO SHUDDER A BIT. WHEN WE PULLED OVER AND PUT THE ENGINE INTO NEUTRAL THE ENGINE STOPPED RUNNING. WE TRIED TO START THE TRUCK BUT IT WOULD NOT TURN OVER BUT THERE WAS JUICE TO THE BATTERY TO RUN THE LIGHTS AND WINDOWS. AFTER BEING TOWED TO A LOCAL GARAGE, AS WE WERE OUT OF STATE, THEN TO ANOTHER IN OUR TOWN WE WERE INFORMED IT IS A BAD CRANKSHAFT AND A NEW ENGINE IS NEEDED. THE ENGINE HAS 55 THOUSAND MILES ON IT WITH NO MODIFICATIONS. AFTER MANY SEARCHES ON THE INTERNET I HAVE FOUND MANY CASES WHERE THIS HAS OCCURRED. I HAVE CONTACTED CHEVY AND THEIR RESPONSE IS IT IS OUT OF THE WARRANTY PERIOD, FIVE YEARS EVEN THOUGH IT IS WELL UNDER THE 100,000 MILE CAP. THIS NEEDS TO BE ADDRESSED AS IT COULD HAVE CAUSED A MAJOR ACCIDENT HAD WE NOT BEEN IN THE RIGHT LANE AND BEEN ABLE TO PULL OVER BEFORE LOSING COMPLETE POWER ON A MAJOR HIGHWAY.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jan 10, 2020. Source: NHTSA Office of Defects Investigation.