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2002 Volkswagen Jetta complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Service Brakes, Hydraulic › Foundation Components
Filed Jan 17, 2002CA

WHEN APPLYING BRAKES AT 65MPH BRAKE PEDAL WENT TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Structure › Body › Bumpers
Filed Dec 12, 2001CA

FRONT BUMPER COVER FIBER GOT CAUGHT ON TREE AND SNATCHED IT OFF. CONSUMER'S CONCERN IS THAT BUMPER COULD CATCH UNDER FRONT WHEELS AND CAUSE VEHICLE TO FLIP OVER. VOLKSWAGEN SHOWED NO CONCERN TO CONSUMERS ISSUES.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Volkswagen Jetta → · Every Jetta year → · How the figures are calculated →