2002 Volkswagen Jetta complaints

TIMING BELT WAS REPLACED AT 89,000 MILES PER MY REQUEST AT VW DEALERSHIP MOTOR MOUNT BOLTS FAILED AT 136,000, MOTOR DROPPED ONTO CROSSMEMBER AND STEERING COMPONENTS. ONLY ONE OF TWO HORIZONTAL BOLTS WAS PRESENT AT FAILURE, REMAINING ONE BOLT SHEARED OFF AT BLOCK. *TR

MY 2002 VW JETTA TDI HAS MANY ELECTRICAL PROBLEMS. THE ONE THAT MIGHT BE A SAFETY FACTOR IS THE MICRO SWITCHES IN THE DOOR LATCHES. THE DOORS WITH FAULTY SWITCHES DON'T KNOW IF THERE OPEN OR CLOSED. WHEN OPEN THE SAFETY LIGHT ON THE DOOR DOES NOT COME ON TO ALERT ONCOMING VEHICLES THAT A DOOR IS OPEN. IF THE SWITCH STAYS ON WHEN THE DOOR IS CLOSED, THE DOME LIGHTS STAY ON UNTIL THE BATTERY IS DEAD. THE VW DEALER JUST "JERKED" ME AROUND UNTIL THE WARRANTY HAD EXPIRED. (FREDERICTON VW). SINCE THE PART(S) FOR THIS REPAIR ARE EXPENSIVE, I FEEL THAT VW SHOULD RECALL ALL VEHICLES TO REPLACE THE SWITCHES AND DOOR LATCHES. MEL MOIR *TR

I HAVE A 2002 VOLKSWAGEN AUTOMATIC TDI JETTA AND THE CAR WILL NOT ENGAGE WHEN I SHIFT IT IN REVERSE. IT EITHER ROLLS FORWARD OR JUST REVS WITHOUT ENGAGING. I CALLED THE DEALERSHIP AND THEY SAID THE TRANSMISSION NEEDS TO BE REPLACED AND IT IS A COMMON PROBLEM WITH 2002 JETTA'S. IT IS NOT UNDER ANY WARRANTY AND WILL BE COSTLY TO FIX. *TR

I BOUGHT THIS CAR A LITTLE OVER 1 MONTH AGO ON SEPT 18, 2008 AND 1 WEEK AFTER BUYING IT, I STARTED EXPERIENCING ISSUES W/ IT NOT WANTING TO SHIFT OUT OF PARK AND SHIFTING HARD WHILE DRIVING, IT WAS TAKEN TO A TRANSMISSION SHOP AND THEY REBUILT THE TRANSMISSION FOR ME. I HAVE HAD NO FURTHER ISSUES W/ THE TRANSMISSION SINCE THEN, HOWEVER TODAY, I WAS DRIVING HOME FROM WORK AND WHEN I WAS SLOWING DOWN FOR A RED LIGHT, IT DOWNSHIFTED EXTREMELY HARD AND NOW IS STUCK IN FIRST GEAR. *TR

PREMATURE AUTOMATIC TRANSMISSION FAILURE ON A 2002 VW JETTA TDI DIESEL. FIRST TIME IT FAILED AND LOCKED THE FRONT WHEELS ON JAN 2003 AT 15,500 MILES. THE VW DEALER FAILED TO DIAGNOSE OR ACKNOWLEDGE A PROBLEM WHEN THE CAR WAS BEGINNING TO EXHIBIT DIFFICULTY SHIFTING INTO REVERSE - 30 DAYS BEFORE THE TRANSMISSION LOCKED UP WHILE I WAS PASSING ANOTHER VEHICLE, RESULTING IN A NEAR MISS HEAD-ON COLLISION. TRANSMISSION REPLACED UNDER WARRANTY. ON SEPT 29, 2008, 89,400 MILES, THE TRANSMISSION BEGAN EXHIBITING THE SAME PROBLEMS AS PREVIOUSLY DESCRIBED. A LOCAL TRANSMISSION SHOP, DUCKETT'S AUTOMOTIVE, REPORTED THAT PREMATURE AUTOMATIC TRANSMISSION FAILURE AT 50,000 MILES OR LESS IS COMMON WITH TDI JETTAS. THEY REPORT THAT THERE IS NO SERVICE BULLETIN OR AFTER-MARKET FIX TO WHAT THEY DESCRIBE AS A DEFECTIVELY DESIGNED AUTO TRANSMISSION. THE SPECIFIC SITE OF FAILURE ARE THE BEARINGS IN THE PLANETARY GEAR. THE RESULT, $3200.00 REPAIR AND REBUILD. TWO TRANSMISSIONS IN LESS THAN 100,000 MILES, AND THE EXPECTATION OF PREMATURE FAILURE OF THIS REPAIR AS WELL. *TR

CAR INFORMATION: 2002 VOLKSWAGEN JETTA #: WHILE EXITING DRIVEWAY, REAR TIRE BECAME CAUGHT ON CURB. AIRBAGS DEPLOYED ON PASSENGER SIDE (SIDE CURTAIN PROTECTION AIRBAG AND BACKREST SIDE AIRBAG). NO COLLISION HAD OCCURRED. CAR IMMEDIATELY DIED IN STREET BUT LATER STARTED. CONTACTED INSURANCE COMPANY, AS WELL AS VW DEALER. *TR

2002 VW JETTA,HUSBAND RAN OVER POTHOLE, PASSENGER SIDE AIRBAGS DEPLOYED. HAD TO TOW CAR AND GET RENTAL. NO IMPACT OR ACCIDENT. WAITING FOR VW TO LOOK AT CAR. AM SURE THEY WILL SAY IT'S OUR FAULT JUST FROM WHAT I'M SEEING ON WEB. HOW CAN GOVERNMENT HAVE 499 PLUS INCIDENTS OF INVESTIGATION AND NOT MAKE VW RECALL?? MAYBE NOT UNTIL SOMEONE DIES AND THEY GET SUED. *TR

OUR 2002 JETTA SUDDENLY DEVELOPED TRANSMISSION PROBLEMS EVEN BEFORE COMPLETING 57,000 MILES. THE CAR JERKS WHILE CHANGING GEARS DURING ACCELERATION IN THE SPEED RANGE OF 15 ' 30 MILES. FROM THE INFORMATION FOUND ON THE INTERNET, AND FROM OPINIONS OBTAINED INFORMALLY FROM INDEPENDENT GARAGES, WE BELIEVE THAT THE 2002 JETTA HAS A HISTORY OF SIMILAR TRANSMISSION PROBLEMS IN THE 55K ' 65K MILE RANGE. THE REPAIR ENTAILS REPLACING THE AUTOMATIC TRANSMISSION FOR A COST OF AROUND 6000 DOLLARS. THOUGH THE CAR HAS NOT EVEN RUN 57,000 MILES, VW HAS REFUSED TO TAKE RESPONSIBILITY OF FIXING IT FOR FREE BECAUSE THE 6-YEAR WARRANTY PERIOD HAS EXPIRED. VW REFUSED TO PROVIDE US WITH ANY INFORMATION OF THE NUMBER OF REPORTS THEY HAD ABOUT THIS ISSUE. VW OFFERED US 1000 DOLLARS TOWARD THE PURCHASE OF ANOTHER VW VEHICLE BUT REFUSED TO PAY US IF WE REPAIRED OUR CAR FOR A LOWER PRICE AT AN INDEPENDENT GARAGE. WE INTERPRETED THEIR OFFER AS A MARKETING STRATEGY TO MAKE US GIVE THEM MORE BUSINESS. THE CAR PROBLEMS HAVE DISRUPTED OUR LIVES BECAUSE WE DID NOT ANTICIPATE HAVING TO INVEST MORE MONEY AFTER MAKING A LARGE INVESTMENT OF 25,000 DOLLARS JUST A FEW YEARS AGO. 31 COMPLAINTS HAVE BEEN ALREADY FILED WITH THE NHTSA ON TRANSMISSION ISSUES FOR THE 2002 JETTA, PRIOR TO THIS ONE. WHAT WILL IT TAKE FOR THE NHTSA TO START AN INVESTIGATION INTO THE PROBLEM? IS THERE ANY WAY TO MAKE VW RELEASE DATA REGARDING CUSTOMER COMPLAINTS ABOUT THE TRANSMISSION, KNOWING THAT THE REPAIRS ARE SO EXPENSIVE? IT IS UNFAI

I OWN A 2002 VOLKSWAGEN JETTA 1.8T AT 56000 MILES THE TRANSMISSION WENT OUT OF IT AND AT 56000 THIS SHOULDN'T HAPPEN I HAVE IT AT A TRANSMISSION SHOP AND THEY FOUND METAL SHAVINGS IN THE PAN HAS THEIR BEEN A RECALL ON THIS PROBLEM AND IF NOT CAN I GET SOME ASSISTANCE GETTING THIS PROBLEM FIXED BECAUSE AT 56000 MILES THIS SHOULD HAVE NEVER HAPPENED SENSE I'VE OWNED THIS CAR IT HAS BEEN NOTHING BUT TROUBLE VERY UNHAPPY WITH THE WAY THE VOLKSWAGEN DEALER BYERS IN COLUMBUS OHIO AND THE VOLKSWAGEN OF AMERCIA IS HANDLING THIS PROBLEM THE CODE WE GET IS PO730 I WOULD TRULY APPRECIATE SOME HELP WITH GETTING THIS FIXED THANK YOU TOM. *TR

WHILE DRIVING WITH THE SEAT HEATER ON IN 2002 VW JETTA THE SEAT HEATER OVERHEATED AND BURNED THROUGH THE LEATHER SEAT AND BURNED THE DRIVER. SMOKE WAS PRESENT IN THE VEHICLE. *TR

I WAS DRIVING MY 2002 VOLKSWAGEN JETTA AND HIT A POT HOLE IN THE ROAD CAUSING MY PASSENGER, SIDE AND HEAD AIR BAGS TO DEPLOY. THERE WAS NO IMPACT. MY PASSENGER SIDE TIRE HIT THE POT HOLE. THERE WERE HUNDREDS OF REPORTS OF THIS OCCURRING. I RESEARCHED ONLINE AND PROBABLY MANY MORE SINCE THEN. I WAS WONDERING IF THERE WAS A RECALL MADE, AND IF NOT, WHY NOT? YES, THESE ARE GOOD IF A REAL CRASH OCCURRED, BUT DANGEROUS TO NO CRASH OCCURRENCES. SOMETHING SHOULD BE DONE AND I, NOR ANY OTHER VOLKSWAGEN OWNER, SHOULD BE RESPONSIBLE FOR THIS. THANK YOU. NHTSA ACTION NUMBER : PE04081 NHTSA RECALL CAMPAIGN NUMBER : N/A MAKE / MODELS : MODEL/BUILD YEARS: VOLKSWAGEN / GOLF 2001-2003 VOLKSWAGEN / GTI 2001-2003 VOLKSWAGEN / JETTA 2001-2003 MANUFACTURER : VOLKSWAGEN OF AMERICA, INC COMPONENT : AIR BAGS:SIDE/WINDOW DATE INVESTIGATION OPENED : DECEMBER 16, 2004 DATE INVESTIGATION CLOSED : APRIL 1, 2005 THIS INVESTIGATION IDENTIFIED A TOTAL OF 499 REPORTS (482 OWNERS REPORTS AND 17 WARRANTY CLAIMS). THE CRASH SENSING SYSTEM'S ALGORITHM MAY RECOGNIZE CERTAIN NON-CRASH IMPACTS (WHEEL, TIRE AND UNDERCARRIAGE IMPACTS) AS DEPLOYABLE EVENTS. *TR

TL*THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT CONSTANTLY SMELLS A SLIGHT HINT OF GASOLINE AFTER PLACING FUEL INTO THE VEHICLE. WHILE PLACING GASOLINE INTO THE VEHICLE, THE SMELL INTENSIFIED. THE CONTACT REFERRED TO THE OWNER'S MANUAL, WHICH ADVISED NOT TO OVERFILL THE FUEL TANK. HE THEN REALIZED THAT HE WAS OVERFILLING THE TANK UNKNOWINGLY. HE CONTINUED TO SMELL THE ODOR AND REMOVED THE BACK SEAT OF THE VEHICLE, AND DISCOVERED GASOLINE HAD OVERFLOWED INTO THE INTERIOR OF THE VEHICLE. THE DEALER STATED THAT HE NEEDED THE FUEL PUMP REPLACED AT THE COST OF $650. THE DEALER STATED LATER THAT A $1,600 FUEL TANK REPLACEMENT WAS NEEDED. THE CONTACT REFUSED AND SOUGHT A SECOND OPINION. HE THEN NOTIFIED VOLKSWAGEN OF AMERICA AND FILED A COMPLAINT. HE WAS INFORMED THAT NOTHING COULD BE DONE BECAUSE THE WARRANTY HAD EXPIRED (CASE NUMBER 80256757). THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 94,000. UPDATED 09/10/08.*LJ THE CONSUMER STATED THE GAS TANK WAS DEFECTIVE.

MANUFACTURER REFUSES TO REIMBURSE ME FOR WORK DONE FOR A MANUFACTURER RECALL NOT PERFORMED AT A DEALERSHIP,EVEN THOUGH CAR COULD NOT BE DRIVEN THERE DUE TO RECALL DEFECT AND MECHANIC CAME TO MY HOUSE TO REPAIR THE DEFECT WITH AN AUTHORIZED MANUFACTURERS PART

WHEN GENTLY APPLYING PRESSURE TO THE BRAKE PEDAL THE BRAKES WOULD SUDDENLY FULLY ENGAGE FOR A MOMENT AND THEN RETURN TO NORMAL. THIS OCCURRED EVERY TIME THE BRAKES WERE APPLIED. THERE WERE NO CONSEQUENCES IN MY CASE, BUT IT IS NOT HARD TO IMAGINE THIS CAUSING A CAR TO BE HIT FROM THE REAR OR CAUSING A LOSS OF CONTROL IN SLIPPERY CONDITIONS. TO CORRECT THE SITUATION THE BRAKE BOOSTER NEEDED TO BE REPLACED. *TR

MY 2002 VW JETTA 4 DOOR HAS THIS SUBSTANCE WHICH THEY USED TO BLOCK HEAT AND DEADEN THE NOISE FROM OUTSIDE, HOWEVER WHEN IT GETS HOT IT RUNS OUT OF THE HOLES IN THE UNDERCARRIAGE AND HAS AN AWFUL SMELL SOMETHING LIKE THAT OF MELTED CRAYONS, AND THE ODOR ATTACHES TO THE OCCUPANTS IN A MATTER OF MINUTES. *TR

CHECK ENGINE LIGHT CONTINUOUSLY COMES ON, COMPLETED RECALL FOR BRAKE SWITCH, EPC LIGHT CONTINUES TO COME ON, CAR STALLS WHILE WAITING FOR A LIGHT TO CHANGE VERY DANGEROUS. AFTER A NIGHT OF RAIN, LEAK IN PASSENGER SIDE FLOOR MOLD GROWING CAR WILL HAVE A VERY HARD START OR NO START AT ALL IN THE MORNING, REPLACED BATTERY 3 TIMES. CHANGED O2 SENSOR 2X, CAR BURNS OIL CONTINUOUSLY, INTERIOR LIGHTS GO OUT WHEN THEY FEEL LIKE IT, BRAKE LIGHTS DIE OUT FAST, CHANGED BRAKE LIGHTS AND SIGNAL LIGHTS AT LEAST 5X. *TR

2002 VW JETTA VR6 2.8 EVER SINCE WE PURCHASED THE CAR IN SEPT. 07 WE HAVE A RECURRING PROBLEM WITH THE CAR COMPLETELY DYING IN INTERSECTION OR IDLING WITH A/C ON OR JUST WHEN RUNNING. WHEN THIS OCCURS THE DASH RESETS AND CAR SHUTS OFF AND LOCKS UP. YOU HAVE TO TURN TO CAR OFF AND PUT IN PARK TO RESTART. VERY DANGEROUS FOR MY CHILDREN AND I TO TRAVEL ANYWHERE WHEN I DRIVE A HOUR TO WORK EACH DAY. I ALSO KNOW A PREVIOUS OWNER OF THE SAME YEAR CAR THE HAD THE SAME EXACT PROBLEMS AND HAD TO SELL BECAUSE AFTER THOUSANDS OF $ IT WAS NEVER ABLE TO BE REPAIRED. ALSO THE CAR FEELS LIKE TO TRANSMISSION IS GOING OUT. THIS CAR WAS PROMISED TO BE SAFE DEPENDABLE AND HAD BEEN NOTHING BUT PROBLEMS. WE LUCKILY HAVE NOT HAD A ACCIDENT YET BUT SEVERAL VERY CLOSE CALLS. THE VW DEAL CANT SEEM TO FIND THE PROBLEM THEY INSIST THEY DON'T KNOW WHAT IS CAUSING IT. THEY REPLACE THINGS AND NOTHING WORKS. INCIDENT STILL OCCURRING. *TR

TL*THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. WHILE DRIVING LESS THAN 10 MPH IN THE DRIVEWAY, THE VEHICLE DROVE VERY ROUGHLY AND FELT AS IF IT WOULD SHUT OFF. MINUTES LATER, THE ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND WAS INFORMED THAT THE ENGINE COIL FAILED. THE VEHICLE WAS REPAIRED AND WORKED FINE FOR A MONTH BEFORE THE FAILURE RECURRED. SHE TOOK THE VEHICLE BACK TO THE LOCAL MECHANIC AND HAD THE VEHICLE REPAIRED FOR A SECOND TIME. THE VEHICLE WORKED NORMALLY TEMPORARILY, BUT THREE WEEKS LATER, THE ENGINE LIGHT ILLUMINATED AGAIN. THE MECHANIC STATED THAT THE ENGINE COIL FAILED AGAIN AND THEY REPLACED IT WITH A DIFFERENT PART. SINCE THE MOST RECENT REPAIR, THE VEHICLE HAS BEEN WORKING PROPERLY. THE CONTACT RESEARCHED THE FAILURE AND DISCOVERED NUMEROUS CONSUMERS WITH THE SAME VEHICLE, WHO ALSO EXPERIENCED THIS SAME FAILURE. THE FAILURE MILEAGE WAS 121,000 AND CURRENT MILEAGE WAS 122,000.

2002 VW JETTA WITH WHAT IS BECOMING A COMMON PROBLEM. WHILE DRIVING THE A/C UNIT STOPPED WORKING. ALL ITEMS WERE CHECKED AND NO OBVIOUS SIGN OF LEAK, ELECTRICAL PROBLEM OR OTHER WAS FOUND. DEALER WANTED TO REPLACE ALL ITEMS IN THE A/C SYSTEM. UPON FURTHER RESEARCH IT WAS FOUND THAT THE AC CLUTCH IS HELD ON BY A NYLON NUT AND THESE ARE NOT ABLE TO FUNCTION WITHOUT THIS FLAWED DESIGN. A SEARCH ON ANY VW DISCUSSION BOARD WILL PROVIDE HUNDREDS OF COMPLAINT ABOUT THIS SUBSTANDARD DESIGN. THIS WAS A DESIGN/MANUFACTURING FLAW AND NEED TO BE ADDRESSED BY VW. HOW MANY OTHER CONSUMERS PAID FOR A NEW A/C SYSTEM (FAN, COMPRESSOR, CLUTCH ECT.) WHEN ALL THAT IS NEEDED IS A PROPERLY MANUFACTURED CLUTCH. I BELIEVE THAT THIS DESIGN WAS ONLY IN EXISTENCE FOR 2 YEARS AND WAS REPLACED BY VW. SHOULDN'T THEY HAVE TO ANSWER TO ALL OF THE CONSUMERS ABOUT THIS DESIGN. THIS PART IS ALSO FOUND A LOT OF TIME BY VW TECHNICIANS WHEN THEY REMOVE THE PROTECTIVE BELLY PAN. THIS IS A SIMILAR PROBLEM TO WINDOW REGULATOR RECALL WHERE THE USED A PLASTIC CLIP INSTEAD OF METAL. *TR

2002 JETTA VR6. TRANSMISSION CONTROL MODULE (TCM) BECAME FAULTY AFTER MIL LIGHT TURNED ON FOR A EMISSION RELATED ISSUE COVERED BY A RECALL. TECHNICIANS FAILED TO IDENTIFY THE FAULTY TCM AFTER FOUR TRIP TO THE SHOP. LAST TRIP I SHOWED THEM A TSB RELATED TO THE TCM AND NOW THEY AGREE THAT THE MODUAL IS FAULTY. WORST PART IS IT DESTROYED THE TRANSMISSION. THE CAR HAS BEEN HARD TO CONTROL IN STOP AND GO TRAFFIC AS SHIFTING IS NOT SMOOTH BETWEEN 2ND AND 3RD GEARS. CAR HAS INITIAL NO ACCELERATION/POWER FOLLOWED BY FAST JERKING SHIFT INTO THE 3RD GEAR WITH HIGH ACCELERATION. CAR MAYBE OUT OF WARRANTY BUT IDENTIFYING THIS ISSUE IS NOT EASY FOR THE AUTOMOTIVE TECHNICIANS AND THIS PART WHEN IT FAILS LEAVE THE CAR IN A STATE THAT IS HARD TO CONTROL OR MANAGE. DEALER ONLY OFFERED TO CREDIT THIS LAST DIAGNOSTIC FEE TOWARDS THE $4700 REPAIR WHICH NOW INCLUDE NOT JUST THE TMC MODULE BUT ALSO THE WHOLE TRANSMISSION. THIS IS AFTER HAVING SPENT CLOSE TO $1,000 TRYING TO IDENTIFY AND FIX THIS ISSUE. NOT SURE IF IT WAS RELATED TO THE MIL LIGHT ISSUE COVERED BY THE RECALL BUT SINCE THEN THE TMC HAD NOT WORKED CORRECTLY. *TR

I PURCHASED THE 2002 VOLKSWAGEN JETTA IN AUGUST OF 2006. THE FIRST SET OF REPAIRS WAS ON 3/2007 AT 64,332 MI CHECK ENGINE LIGHT MULITPLE MISFIRES: P0300, P0301, P0302, P0303, P0304 REPLACED IGNITION COILS COST: $200.11 SECOND REPAIR TOOK PLACE IN APRIL OF 2007 TOOK CAR IN FOR RECALL - REPLACEMENT OF BRAKE LIGHT SWITCH CHECK ENGLINE LIGHT WAS BACK ON - REPLACED TEMP. SENSOR COST: $199.33 CAR WAS JERKING INTO GEAR, DOWNSHIFTING HARD AND SLUGGISH. BROUGHT CAR INTO DEALSERHSIP IN APRIL 2008 WORN STRUT BRUSHINGS NEEDS REAR PADS NEEDS ROTORS CHECK ENGLINE LIGHT ON AGAIN NEEDS NEW COILS AGAIN SPARK PLUGS TEMP SENSOR AGAIN NEW T-STAT FANS NOT WORKING HOSES UNDER INTAKE BROKEN NEEDS NEW TRANSMISSION DIAGNOSIS COST: $149.21 ESTIMATED COST OF REPAIR: $6,500.00. *TR

RELATED TO HTSA 10024548. 2002 JETTA STALLS AND HAS TRANSMISSION ISSUES BETWEEN 2ND AND 3RD GEARS WHICH MAKES CONTROLLING THE CAR DIFFICULT WHEN TRYING TO ACCELERATE FROM A STOPPED POSITION. TOOK THIS ISSUE TO DEALER BUT THEY RECOMMENDED OTHER SERVICE WHICH IS NOT NEEDED. THE SUDDEN LOSS OF POWER AND THEN THE FAST GEAR SHIFT FROM 2ND TO 3RD CAN BE A REAL ISSUE IN STOP AND GO TRAFFIC AS IT IS HARD TO CONTROL THE CAR. LUCKY NO ACCIDENTS BUT A FEW CLOSE CALLS INCLUDING MERGING INTO HIGHWAY TRAFFIC. HAVE TO USE VERY LOW SPEEDS TO AVOID THIS HARD SHIFTING ISSUE. *TR

I OWN A 2002 VW JETTA 1.8T. OVER THE WINTER MY ABS SYSTEM DID NOT FUNCTION PROPERLY AT ALL! SOMETIMES IT WOULD WORK AND SOMETIMES IT WOULDN'T. NOW THAT IT IS WARMER OUT IT DOES NOT WORK AT ALL! ABS LIGHT, TRACTION LIGHT, AND BLINKING BRAKE LIGHT NOW ILLUMINATE MY DASHBOARD. I HAVE READ THAT THIS IS A FAULTY ABS CONTROL UNIT WHICH MANY PEOPLE HAVE HAD PROBLEMS WITH. I SIMPLY DON'T HAVE 1,500 DOLLARS TO FIX SOMETHING LIKE THIS BUT IT WOULD BE NICE TO BE IN CONTROL OF MY CAR ON SNOWY WISCONSIN ROADS. *TR

IN REGARDS TO INVESTIGATION DP05004, I ALSO EXPERIENCED THIS SAME PROBLEM ABOUT 2 1/2 YEARS AGO. MY 2002 VOLKSWAGEN JETTA ENGINE LOST POWER, AND STALLED. WHEN THE DEALER CHECKED MY CAR THEY SAID IT WAS MY IGNITION COIL AND DIDN'T INFORM ME THAT THERE WAS AN INVESTIGATION. I WAS TOLD I HAD TO PAY FOR THE COILS, WHICH I DID. I HAVE A COPY OF MY PAPERWORK FOR THE REPAIRS. IS THERE ANYTHING I CAN DO? *TR

WAS DRIVING DOWN THE STREET AND MY SIDE AIR BAGS DEPLOY FOR NO REASON. I DID NOT HIT ANYTHING THERE IS NO DAMAGE DONE TO MY CAR NOR BEEN IN A ACCIDENT. WENT TO VW SOUTHERN STATES AND WAS TOLD THAT MY CAR ONLY HAS A 50,000 MILE WARRANTY AND THAT I HAVE TO PAY FOR THE CAR TO GET FIXED. ABOUT 3,000 DOLLARS HE SAID..... *TR

ON MY 2002 VOLKSWAGEN JETTA TDI, THE DRIVER SIDE SEAT HEATER HAS BURNED A HOLE THROUGH THE SEAT PADDING, SEAT COVER AND THE JACKET I WAS WEARING. I HAVE SEEN REPORTS OF SIMILAR ISSUES WITH THE JETTAS ON VARIOUS WEBSITE FORUMS. *TR

I INADVERTENTLY HIT A POT HOLE. THE POT HOLE WAS PROBABLY A LITTLE DEEPER THAN MOST. THE DRIVER'S SIDE-CURTAIN AIRBAG, THE SEAT SIDE AIRBAG AND THE SEATBELT TENSIONER WERE DEPLOYED. THERE WAS NO DAMAGE TO THE CAR. THERE WAS NO IMMEDIATE DANGER TO ME. I DID NOT LOSE CONTROL OF THE CAR EVEN WITH THE STARTLING DEPLOYMENT OF THE SAFETY SYSTEMS. I WAS TOLD BY THE GUY IN ONE OF THE BODY SHOPS THAT I WENT TO TO GET ESTIMATES THAT VWS AND BMWS ARE KNOWN FOR THEIR "TOUCHY" AIRBAG SYSTEMS. I DO NOT THINK THAT IT IS REASONABLE TO HAVE A $2700 REPAIR BILL, THE INCONVENIENCE OF ALL OF THE LEGWORK TO GET MY CAR FIXED OR THE TEMPORARY NON-FUNCTIONING OF MY CAR'S SAFETY SYSTEM JUST FROM HITTING A POT HOLE! I AM WORKING ON A CLAIM AND HAVE NOT YET HAD THE CAR REPAIRED. PARTS LISTED AS BEING NECESSARY TO REPLACE ARE: SIDE CURTAIN AIRBAG, SEAT SIDE AIRBAG, SEAT BELT/TENSIONER ASSEMBLY, SEAT COVER, A-PILLAR TRIM, HEADLINER, SAIL PANEL TRIM, AIRBAG SENSOR AND AIRBAG CONTROL MODULE. ALSO, THE CAR WILL NEED TO BE PLUGGED INTO A COMPUTER ANALYZER IN ORDER THAT THE AIRBAG CODES BE RESET. *TR

TL*THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. WHILE DRIVING 45 MPH, THE CONTACT HEARD A NOISE COMING FROM THE REAR OF THE VEHICLE NEAR THE EXHAUST PIPE. THE MECHANIC STATED THAT THE FAILURE WAS ELECTRICAL AND CAUSED THE CATALYTIC CONVERTER TO MALFUNCTION. THE MANUFACTURER STATED THAT IT WAS THE CONTACT'S RESPONSIBILITY TO REPAIR THE VEHICLE. THE CURRENT MILEAGE WAS 80,260 AND FAILURE MILEAGE WAS 79,000.

THE COOLANT TEMPERATURE SENSOR WARNING LIGHT COMES ON DURING COOL AND COLD WEATHER AND STAYS ON TILL THE ENGINE IS WARMED UP. AT WHICH TIME, IF THE ENGINE IS TURNED OFF AND THEN RESTARTED, THE WARNING LIGHT WILL REMAIN OUT. THERE ARE NO CODES LISTED IN THE ECU. THIS ISSUE HAS OCCURRED CONTINUOUSLY SINCE THE CAR WAS PURCHASED IN JUNE 2005. *TR

2002 TDI VW JETTA . HAD FOR 1.5 YEARS ENGINE BLEW AT 70K ON IT .. TOOK TO SEACOAST VW IN NH FIRST SAID MIGHT BE SLUDGE LATER SAID WAS A CHAIN THAT SLIPPED CAUSED ENGINE TO BLOW AND METAL PIECES TO BE THROUGHOUT. CALLED VW FIRST SAID I WOULD HAVE TO PAY FOR IT AND THEN SEND THEM RECEIPTS. WHEN NOT ABLE TO AFFORD THE THOUSANDS IT WOULD COST TALKED TO THEM AGAIN SPOKE TO ALICIA AT VW AND SHE CALLED SEACOAST VW IN NH THEN CALLED AND STATE IT WOULD BE COVERED. WENT ABOUT HAVING IT TOWED TO VW DEALERSHIP TO GET FIXED. WHEN CALLED AGAIN WAS TOLD WOULDN'T COVER IT BUT WOULD GIVE ME 1000 DOLLARS OFF THE PRICE OF THE REPAIR VALID FOR 30 DAYS .. ENGINE STILL BLOWN CAR STILL SITTING IN GARAGE BEEN TRYING TO GET FIXED SINCE APRIL OF 2007 .SEEMS TO BE A COMMON THING WITH VW THAT HAVE MAJOR ENGINE PROBLEMS WITHOUT LOTS OF MILEAGE. *TR

AUTOMATIC TRANSMISSION FAILURE. REPORTED 15 FAULTS ON COMPUTER WHICH WENT ON DETECTED TWO MONTHS PRIOR. NO WARNING SIGNAL CAME ON TO NOTIFY DRIVER OF ENGINE PROBLEM. *TR

I HAVE A 2002 JETTA GLS TDI. I AM CONSTANTLY REPLACING GLOW PLUGS. HAVE A COOLANT TEMP CODE READING FOR QUITE SOME TIME AND ALSO FUEL INJECTION PUMP, WHICH IS PROBABLY WHAT IS CAUSING GLOW PLUGS TO GO BAD. *TR

AS I ENTERED A PARKING GARAGE AND PICKED UP A PARKING TICKET MY PASSENGER SIDE REAR TIRE HIT THE CURB AND MY PASSENGER SIDE SEAT AND CURTAIN AIRBAGS DEPLOYED. I JUST GOT MY PARKING TICKET AND WAS TURNING FROM A DEAD STOP SO I COULD NOT HAVE BEEN TRAVELING MORE THAN 2 MILES PER HOUR. THE DEALER SAID IT WAS AN ACCIDENT BUT THERE IS NOT DAMAGE TO THE TIRE OR WHEEL OTHER THAN A SCUFF MARK ON THE TIRE WHERE IT RUBBED ON THE CURB. I HAVE CONTACED VW OF AMERICA AND THE INITIAL RESPONSE IS THAT THEY CONSIDER IT AN ACCIDENT NOT A MECHANICAL FAILURE. THE INITIAL REPSONSE FROM MY INSURANCE COMPANY IS THAT IT IS A MECHANICAL FAILURE AND VW IS AT FAULT. BASED ON RESEARCH, MORE THAN 500 SIMILAR INCIDENTS HAVE BEEN REPORTED TO THE NHTSA, AND IT IS COMMON KNOWLEDGE THAT ONLY A SMALL PORTION OF THE POPULATION REPORT PROBLEMS TO THE NHTSA. I WELCOME ANY ADDITIONAL INSIGHT THAT YOU CAN PROVIDE. THANK YOU. *TR

MY 2002 VW JETTA EXPERIENCED A RECALL PROBLEM (N4, BRAKE LIGHT SWITCH) AND I FIXED IT THROUGH A NEAREST MECHANIC BECAUSE 1) THE CLOSEST VW DEALER IS 100 MILE AWAY 2) I WAS SCARE TO DRIVE 100 MILE ON HIGHWAY WITHOUT A PROPER BRAKE LIGHT. HOWEVER, VW REFUSED TO REIMBURSE ME FOR THE REPAIRS SINCE I FIXED IT THROUGH AN INDEPENDENT FACILITY. I AM SO SAD AND DISAPPOINTED THAT VW IS NOT CONSIDERING DIVERS LIFE AND SAFETY SERIOUSLY AND IS WILLING TO PUSH US TO DRIVE HUNDRED MILES WITH A RECALLED CAR WITHOUT A BRAKE LIGHT. *TR

THE 2002 VOLKSWAGEN JETTA WAS INVOLVED IN A ACCIDENT AND NONE OF THE AIR BAGS DEPLOYED. THE CAR CONTAINS A LOT OF AIR BAGS. FRONT PASSENGER AND DRIVER AND SIDE CURTAIN AIRBAGS. NONE OF THE AIRBAGS DEPLOYED IN THE CRASH EVEN THOUGH THE CAR WAS TOTALED. THE CAR HAD BEEN HIT FROM THE SIDE AND THEN THE CAR HIT A CONCRETE BARRIER FROM THE FRONT AFTER THE CAR HAD SPUN. *TR

NO EVENTS LEAD TO THIS PROBLEM. THE ORIGINAL BATTERY IN THE VEHICLE WAS CHANGED OUT DUE ITS AGE. OVER THE PAST 4 MONTHS I HAVE CHANGED OUT THE BATTERY TWICE. ON MORE THAN AT LEAST 20 DIFFERENT TIMES, I WOULD GO TO MY VEHICLE IN THE MORNING TO START IT UP AND THE BATTERY WOULD BE COMPLETELY DEAD. NO LIGHTS, RADIO OR ANY OTHER DEVICES WERE LEFT ON IN THE VEHICLE, TO DRAIN THE ENTIRE BATTERY TO NOTHING WITHIN THE SPAN OF 10-12 HOURS. I HAVE TAKEN IT THE AUTO SHOP ON SEVERAL OCCASIONS TO HAVE A VOLTAGE TEST DONE ON THE BATTERY, ALTERNATOR AND STARTER WITH NEGATIVE RESULTS EVERY TIME FOR A PARASITIC DRAIN OF THE BATTERY. THE ALTERNATOR IS IN PERFECT WORKING ORDER AND DOES NOT NEED REPLACING. SO FAR THE HAS BEEN NOTHING THAT CAN BE DONE OTHER THAN JUMP START THE VEHICLE. DURING THE 10 OR SO HOURS I AM WORK AND LEAVE FOR THE DAY, I HAVE HAD ABSOLUTELY NO ISSUES. IF THE VEHICLE IS NOT DRIVEN OVER THE WEEKEND, COME MONDAY MORNING IT IS DEAD. I HAVE JUST RECENTLY CHANGED OUT THE BATTERY AND THERE IS ABSOLUTELY NOTHING WRONG WITH IT BUT YET ITS DEAD IF LEFT FOR MORE THAN 12 HOURS. *TR

VOLKSWAGENS USE OF CHEAP PLASTICS ON THE OIL STICK OF MY 2002 VOLKSWAGEN JETTA CAUSED PLASTIC FROM THE OIL STICK TO FALL INTO MY MOTOR AND CAUSE MOTOR DAMAGE INCLUDING AN OIL LEAK AND EURASIAN AUTO SERVICE IN PANAMA CITY ALREADY HAS A VW PRODUCT THAT IS BROKEN DOWN IN THEIR SHOP, AND EVEN VOLKSWAGENS OWN SERVICE MANAGER IN PANAMA CITY, MIKE BOATWRIGHT, TOLD VW THEY SHOULD AUTHORIZE HIM TO MAKE THE REPAIRS BUT THEY REFUSED, THE OSTENSIBLY LOWEST BID PLASTICS USED FOR THE 2002 VW'S ALSO CAUSED MIKE BOATWRIGHT TO ASK THAT VW REPLACE MY HEADLIGHT LENSES AS THEY ARE CREATING A TRAFFIC HAZARD, AND NOT ONLY IS THIS NATIONWIDE, BUT MALLORY HORNE OF THE FLORIDA DMV WHO REFERRED ME TO YOU WROTE TO ME THAT " YOUR COMPLAINT HAS NOT FALLEN ON DEAF EARS, I JUST GOT RID OF MY VOLKSWAGEN JETTA FOR THE SAME HEADLIGHT PROBLEM" AND I WILL BE HAPPY TO MAIL YOU A COPY IN SUPPORT OF MY COMPLAINT, ALSO WALMART'S SERVICE MANAGER IN CALLAWAY FLORIDA IS THE PERSON WHO FOUND THAT MY CAR IS NOW LEAKING OIL DUE TO VOLKSWAGEN FAILING TO REPAIR THE MOTOR AND HE SAYS THAT HE SAW THE SAME VOLKSWAGEN PROBLEM IN NEW ENGLAND AT HIS PREVIOUS JOB (SCOTT). ALSO THE CHEAP PLASTICS USED ON MY CAR THAT CAUSED THESE SAFETY TRAFFIC VIOLATIONS, WERE USED ON THE GLOVE BOX LOCK WHICH IS BROKEN AND THE RADIO AERIAL WHICH IS BROKEN. THE FIRST 2002 VW I WAS GIVEN BROKE DOWN IN TRAFFIC IN THE DARK AND WAS EXCHANGED THE FOLLOWING DAY. SO THERE ARE MORE THAN ENOUGH WITNESSES THAT THE 2002 VOLKSWAGEN JETTAS SHOULD BE RECALLED, M

I HAVE A VW JETTA 2002 I WANTED TO KNOW WHAT SHOULD I DO ABOUT RECALLS THAT I HAD NO NOTICE OF AND PAID TO HAVE THE ITEM REPAIRED. ALSO WHAT ABOUT ALL THOSE TECHNICAL BULLETINS FOR MY VEHICLE. IF THERE IS AN ISSUE CONCERNING CONTINUING PROBLEMS WITH THE MALFUNCTION LIGHT INDICATOR THAT CONTINUES TO COME ON BUT THE AUTHORIZED VW REPAIR SHOP CAN'T FIND OUT WHAT THE PROBLEM IS. THEY SAY THEY CAN NOT GET THE CAR TO DUPLICATE THE PROBLEM WHEN I BRING IT IN. ALTHOUGH THEY CONTINUALLY TEST DRIVE IT. *TR

TL*THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. WHEN THE CONTACT OPENED THE VEHICLE DOOR, THE PASSENGER COMPARTMENT SMELLED LIKE MELTED CRAYONS. THE CONTACT BELIEVED THAT THE SMELL ORIGINATED FROM THE CARPETING AND THE SOUNDPROOFING MATERIAL IN THE DOOR AND THROUGHOUT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE ODOR. NO REPAIRS WERE MADE AT THAT TIME. THE VEHICLE WAS TAKEN TO ANOTHER DEALER AND THEY KEPT THE VEHICLE FOR A WEEK AND WASHED THE COILS; HOWEVER, THEY TOO COULD NOT LOCATE THE SOURCE OF THE SMELL. THE CURRENT MILEAGE WAS 68,800 AND FAILURE MILEAGE WAS 65,000.

THE DRIVER'S SIDE DOOR CAME LOOSE WHILE DRIVING AND EVEN THOUGH IT WAS SEEMINGLY SHUT PROPERLY WHEN AT A STOP. ASIDE FROM THE LOUD ROAD NOISE, THE "DOOR'S AJAR" DING WOULD STARTLE ME, PARTICULARLY WHEN AT HIGH SPEED ON THE (RELATIVELY SMOOTH) HIGHWAYS. I HAVE TO SLAM THE DOOR SEVERAL TIMES IN ORDER TO GET THE DINGING TO STOP. WHENEVER THE DOOR RATTLED LOOSE ON THE HIGHWAY (WHICH WAS UNPREDICTABLE), I WAS WORRIED THAT IT WAS GOING TO FLY OPEN. I HAD TO PULL OVER TO ATTEMPT TO CLOSE IT. I PAID $550 TO HAVE THE DOOR LOCK REPLACED (IT WAS THE HARDWARE, NOT THE ELECTRONIC LOCKS, WHICH FUNCTIONED NORMALLY THROUGHOUT THE ORDEAL). NOW, ONLY 2 YEARS LATER, I'M HAVING THE SAME PROBLEM, AND THE DEALER SAYS THAT NEITHER THEIR REPAIRS NOR THE REPLACEMENT PARTS ARE UNDER WARRANTY. *TR

DRIVERS SIDE SEAT WARMER CAUGHT ON FIRE WHILE DRIVER AND DRIVERS COAT WAS BURNED. *TR

VEHICLE IS A 2002 TDI JETTA GLS 4 DOOR SEDAN MANUAL TRANSMISSION. AT ABOUT 29,000 MILES THE CHECK ENGINE LIGHT ILLUMINATED WITH AND OBD 2 CODE OF (P0128 COOLANT THERMOSTAT-COOLANT TEMPERATURE BELOW THERMOSTAT REGULATING TEMPERATURE). TOOK THE VEHICLE TO DEALER WHICH REPLACED THE COOLANT TEMPERATURE SENSOR AND COOLANT FLUID. THIS DID NOT CORRECT THE PROBLEM WHICH RECURRED. I THEN DID RESEARCH AND FOUND VW TECH BULLETIN 4-04 WHICH ADDRESSES THIS PROBLEM AND IS INTENDED TO GUIDE TECHNICIAN TROUBLESHOOTING. I FEEL THIS IS EITHER A PARTS DESIGN DEFECT, ENGINEERING FLAW, OR VEHICLE WIRING ASSEMBLY DEFECT. IT IS NOT A NORMAL MAINTENANCE OR WEAR AND TEAR ISSUE. DEALER IS ATTEMPTING SECOND ROUND OF TROUBLESHOOTING FOR THIS PROBLEM. REQUEST NHTSA ASSESS OTHER VEHICLE OWNERS SIMILAR COMPLAINTS AND PURSUE A RECALL FOR THIS VW KNOWN PROBLEM/DEFECT AS VEHICLE IS NO LONGER UNDER WARRANTY BUT THIS PROBLEM IS KNOWN TO OCCUR FOR THIS VEHICLE. *TR

I HAVE A 2002 VW JETTA GL 2.0. IT ONLY HAS 83,000 MILES ON IT AND THE TRANSMISSION IS ACTING UP ON IT ALREADY. WHEN I TOOK IT TO THE DEALERSHIP THE ONLY SUGGESTION THEY COULD GIVE ME IS TO REPLACE THE TRANSMISSION($3K - $6K) I HAVE READ THAT THERE HAVE BEEN MULTIPLE PROBLEMS WITH THE 2002 MODEL YEARS PERTAINING TO THE TRANSMISSION. MINE WON'T SHIFT FROM PARK INTO REVERSE, I HAVE TO GO FROM PARK TO DRIVE, LET IT SHIFT, THEN FROM DRIVE TO REVERSE, AND THAT SOMETIMES TAKES THREE OR FOUR TRIES. WHILE DRIVING IF I AM AT A STOP LIGHT, WHEN I BEGIN TO ACCELERATE, THERE IS A PAUSE BETWEEN WHEN I PRESS THE ACCELERATOR AND THE GIANT LUNGE FORWARD THE CAR MAKES AS IT SHIFTS INTO GEAR. IT ALSO SHIFTS VERY HARD BETWEEN ALL GEARS WHILE DRIVING. *JB

I PURCHASED MY DAUGHTER A BRAND NEW 2002 VW JETTA, AND MOST RECENTLY SHE HAS HAD SOME MAJOR PROBLEMS WITH HER VEHICLE. THIS WAS HER1ST VEHICLE AND I TAUGHT HER THE IMPORTANCE OF REGULAR MAINT OF HER VEHICLE. BUT AS I STATED ABOVE IT APPEARS THAT HER EFFORTS HAVE BEEN FOR NOT. IN THE PAST 3 MONTHS THE VEHICLE HAS BEEN TAKEN TO THE VW DEALERSHIP 3 XS, AND IT IS CURRENTLY AT THE DEALER, ALL FOR THE SAME PROBLEM, THE VEHCILE HARD JERKING WHEN ATTEMPTING TO ACCELERATE, THE VEHCILE TURNING OFF AT A STOP SIGN OR LIGHT AND WHEN SHE IS TOPPED IN A TURNING LANE - WHICH IS OF COURSE THE MOST DANGEROUS CONCERN OF MINE ESPECIALLY IF IT DIES OUT WITH ONCOMING TRAFFIC. THE 1ST TWO VISITS THE DEALER STATED THEY FOUND NO PROBLEM. THIS VISIT (THE 3RD) TO DEALER MY DAUGHTER DROVE THE SERVICE MGR IN THE VEHICLE & HE WITNESSED THE PROBLEM. WE RECIEVED A CALL SAYING THEY NEEDED TO LOOK AT A DIAGNOSTIC OF THE TRANSMISSION WHICH OF COURSE WOULD BE AT A COST OF $330 REGARDLESS OF WHAT WAS FOUND! ( A VW RIP OFF ) & AS I SUSPECTED THE DIAGONISTIC CAME BACK REQUIRING THE REPLACEMENT OF THE TRANSMISSION AT A COST OF $3800 (WARRANTY EXP OCT 06), SHE HAS 60K+ MILES . I AM IN SHOCK I HAVE OWNED OVER10 BRAND NEW AUTOS IN MY LIFETIME, & HAVE NEVER HAD A TRANSMISSION REPLACED ALL EXCEEDING 85K MILES. I BEGAN EDUCATING MYSELF WHICH LED ME TO YOUR WEB SITE TO REVIEW EITHER RECALLS OR OTHER COMPAINTS & TO MY SURPRISE I FOUND A LARGE NUMBER OF THE SAME COMPLAINT . BUT IT APPEARS THAT IF THERE HAS BEEN NO INJURIES

I WAS DRIVING LESS THAN 10 MPH THROUGH A PARKING LOT, PULLING INTO A SPOT WHEN MY SIDE AIR BAGS DEPLOYED. I SAW THAT THERE IS AN EXISTING COMPLAINT (NHTSA ACTION NUMBER : PE04081) OUTLINING THIS EXACT PROBLEM. WHEN I GOT OUT OF MY CAR TO INSPECT I FOUND THAT I HAD HIT NOTHING. THERE WAS NO IMPACT, NOT EVEN A SCRATCH. THE REPAIR IS PENDING WITH MY LOCAL VW DEALER. I AM NOT YET SURE WHO WILL FINANCIALLY BE RESPONSIBLE. *TR

BRAKE BOOSTER IS FAILING AFTER USE IN TRAFFIC. THE BRAKE PEDAL SLOWLY SINKS AND WHEN LIGHTLY TAPPED, IT SLAMS TO THE FLOOR. WHEN THIS HAPPENS, A LOUD SUCTION CAN BE HEARD INSIDE THE CAR, AND THE BRAKES ARE APPLIED FULLY. THIS USUALLY HAPPENS AFTER BRAKES ARE USED SOME TIME, SAY IN A TRAFFIC JAM. THERE IS A SITE, TDICLUB.COM, WHICH HAS FORUMS WHERE MANY PEOPLE TALK ABOUT THIS PROBLEM ON THEIR 2002 MODEL YEAR VW JETTA. THE DANGER IS THAT THE BRAKES COME ON FULLY, WHICH STARTLES NOT ONLY THE DRIVER AND PASSENGER(S), BUT THE VEHICLES THAT ARE FOLLOWING. THIS IS AN INTERMITTENT PROBLEM (BRAKE BOOSTER FAILURE) BUT CAN BE REPLICATED IF THE BRAKES ARE USED HEAVILY. WHEN THE PROBLEM STARTS TO HAPPEN, IT WILL CONTINUE UNTIL THE BRAKES ARE NOT USED FOR QUITE SOME TIME. ONCE THIS STARTED HAPPENING TODAY, VIRTUALLY EVERY OTHER APPLICATION OF THE BRAKES CAUSED THE SYMPTOMS ABOVE. THIS OCCURRED ABOUT SEVEN TIMES THIS DAY. THIS HAS BEEN HAPPENING INTERMITTENTLY FOR A FEW YEARS. *TR

WHILE DRIVING HOME FROM WORK, I HEARD A VERY LARGE "CRACK" SOUND AND FELT MY SEAT SHUDDER. THE SOUND AND IMPACT MADE ME THINK THAT SOMETHING HAD STRUCK THE CAR UNDER MY SEAT. HOWEVER, WHEN I RETURNED HOME, I DISCOVERED THAT A SPRING ATTACHED TO MY SEAT HAD DISLODGE. FURTHER INSPECTION REVEALED THAT ONE OF THE PLACES WHERE THE SPRING CONNECTED HAD BROKEN OFF - APPARENTLY METAL FATIGUE. THIS STRUCK ME ODD BECAUSE WHILE CLEANING MY CAR EARLIER IN THE SUMMER, I HAD NOTICED THAT A SPRING WAS LOOSE UNDER THE PASSENGER SIDE FRONT SEAT AND ALSO FOUND THE NUB OF WHERE IT ATTACHED. I HAVE KEPT BOTH PIECES AND THE SPRINGS. I THINK THERE IS A STRUCTURAL DEFECT WITH THE PART. I AM NOT A VERY HEAVY PERSON - 180 LBS - SO I DOUBT I PUT THAT MUCH STRESS ON THE SEAT. I THINK THIS IS A POTENTIALLY DANGEROUS ISSUE AND THAT IS WHY I AM REPORTING IT. WHEN THE SYSTEM FAILED I SWERVED WHILE DRIVING ON THE HIGHWAY AS THE SOUND WAS INCREDIBLY UNNERVING. I ALSO NOW WONDER ABOUT THE SEATS STRUCTURAL INTEGRITY IF IT WERE INVOLVED IN A COLLISION.

TL*THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE FAILED INSPECTION DUE TO THE CATALYTIC CONVERTER. HE HAD AN EXTENDED WARRANTY, BUT WAS INFORMED THAT THE MILEAGE EXCEEDED THE WARRANTY. THE MIL LIGHT HAS BEEN ILLUMINATED SINCE MAY OF 2007 DUE TO THE CATALYTIC CONVERTER. THE VEHICLE HAS BEEN INSPECTED AND DIAGNOSED TWICE. THE CONTACT WAS INFORMED BOTH TIMES THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 118,500. UPDATED 12/12/07

THERE IS A LEAK IN THE FRAME OF MY VEHICLE, YET EVERY TIME I BRING IT INTO THE DEALERSHIP IN HONOLULU, THEY FAIL TO LOCATE THIS LEAK. WHEN IT RAINS, THE FRONT RIGHT FLOOR OF MY JETTA FILLS WITH WATER THAT SEEPS DOWN INTO THE FRAME FROM THE ROOF. IF I PARK THE VEHICLE FACING UPHILL, THIS DOES NOT HAPPEN, NOR IF THE VEHICLE IS PARKED ON A LEVEL SURFACE, ONLY WHEN FACING A DOWNHILL SLOPE. I DON'T KNOW WHY THIS ISSUE CANNOT BE RESOLVED BY VW, BUT THE PAST 10 TIMES I'VE HAD MY CAR IN FOR SERVICE, IT HAS NEVER BEEN RESOLVED. *JB

BRAKE POWER BOOSTER SUDDENLY FAILS IN STOP AND GO TRAFFIC AND VEHICLE BRAKES REALLY HARD AND THE BRAKE PEDAL FLOORS ON ITS OWN. THIS CAN CAUSE SERIOUS ACCIDENTS. *JB