Owners filed 31 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Unknown or Other
7
0
0
0
Fuel/Propulsion System
6
0
0
0
Air Bags
6
1
0
0
Power Train
4
0
0
0
Electrical System
2
0
0
0
Wheels
1
0
0
0
Tires › Bead
1
0
0
0
Fuel System, Gasoline › Fuel Injection System › Fuel Rail
1
0
0
0
Fuel System, Gasoline
1
0
0
0
Engine
1
0
0
0
3 safety recalls
Part 573 reports
Fuel System, Gasoline › Fuel Injection System › Fuel Rail20V648000
Filed Oct 21, 2020218,192 vehiclesVolkswagen Group Of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak.
Risk. A fuel leak increases the risk of a fire.
Remedy. Volkswagen will notify owners, and dealers will replace the fuel rail bolts and, as necessary, the fuel rail. The recall began March 31, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24Gi.
Service Brakes, Hydraulic › Foundation Components › Master Cylinder20E064000
Filed Sep 23, 202038 vehiclesTenneco Automotive
Defect. Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
Risk. If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Remedy. Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Electrical System › Ignition › Anti-theft › Control Module19V615000
Filed Aug 22, 2019679,027 vehiclesVolkswagen Group Of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Risk. Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy. Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
What owners reported
Newest filings
Fuel/Propulsion System
Filed Jul 16, 2026VA
My vehicle has an active, federally mandated safety recall for a fuel rail leak (Recall 24Gi / 20V648000), which is a documented fire hazard. The vehicle now has an active "EPC" (Electronic Power Control) dashboard light and a fuel odor. When I called my local authorized Volkswagen dealership—Southern Team Volkswagen at 6520 Peters Creek Road in Roanoke, VA—to schedule the safety repair, the service department flat-out refused to take the vehicle. The representative stated that they "are not taking new clients" and "will not be repairing" the vehicle. They left me stranded with an active, dangerous safety hazard on my property and refused to comply with the federal recall mandate. When escalations were made to corporate, I was told my only option was to take the vehicle for an hour to Lynchburg, VA, at my expense. Because they don’t have a policy to pay for towing. I had to call the manufacturer and have them step in to “pull some strings” he said. Am currently waiting to hear back from them.
Fuel/Propulsion System
Filed Jun 29, 2026NY
Leaking gas. And charcoal canister problems. I’m not sure why this vehicle is not recalled but the vw gti is and same years as other vw models but not this one. There has to be a recall with this vin vehicle no one was harmed or injured yet since this problem is scary and leaks gas I am unable to drive car due to risk of fire and injury.
Chest Clip, Buckle, Harness
Filed Jun 8, 2026IL
I buckled my 2.5 year old daughter into her carseat and secured the magnetic chest clip. It very easily popped back open WITHOUT pressing the buttons. I attempted to get it to securely close several times and with light pressure it opens back up. This is extremely unsafe as it would likely not stay clipped in a crash or a child could very easily open the chest clip. After a quick online search, it appears that several others have had this issue. I just noticed it yesterday but I have no idea how long this has been occuring and, unless checked thoroughly every time, could happen to anyone.
Power Train
Filed Apr 1, 2026MA
My car made a loud banging noise and would not move even though engine was running. Had towed and was told car needs new transmission I brought to another mechanic for second opinion and was told the same thing code P073300
Fuel/Propulsion System
Filed Feb 17, 2026TN
The car makes a loud popping/ clicking sound in the back of the car (near exhaust) whenever I accelerate or let off the gas.
Fuel/Propulsion System
Filed Aug 22, 2025CA
On Monday [XXX] my 2018 VW Jetta S started gushing gas from the bottom of the car. I immediately pulled over and called AAA to have my car towed to my nearest VW dealer which was National City Volkswagen 3131 Mile of Car National City, Ca. The issue my car was having looked similar to a recall due to fuel rails coming loose. My car ended up having faulty gas rails which is part of a recall for my vehicle. I was told it was already corrected 4 years ago so i had to pay out of pocket for it. Yet the repairs or corrected recall are not on the carfax, for one. And for two, I did not own the car when said repairs were completed and I cannot find any record of it. I believe VW is still responsible for this as it is the same parts that were repaired for the recall. Plus, I missed a whole day at work because of this. ($30hr×8=$240) plus the $1438.26 I had to pay out of pocket. Thank you for your time and consideration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air Bags
Filed Jul 23, 2025TX
Passenger airbag light is illuminated after hitting a bump in the road
Air Bags
Filed Jun 7, 2025WA
I was backing out of a parking spot, turned the wheel and the screen lit up staing error:airbag. Air bag light came on dash screen. Cruise control, steering wheel options for music control and menu and horn have stopped working. There is this nosie that comes from the steering column when making turns now as well.
Air Bags
Filed Apr 10, 2025NC
Front passenger air bag light came on without provocation and remains on. Have noticed multiple recalls of similar situations with VW air bags being recalled. It appeared to start with the detection of weight change in the seat. It would not deactivate when a small child sat in the front seat. Now the passenger air bag light just continuously stays on regardless of adult, child, or nothing is the seat.
Fuel/Propulsion System
Filed Mar 17, 2025PA
Engine stalled and car emitted fuel smell and leaked from engine area. Vehicle towed to shop. Mechanic found fuel leak near Cylinder #4. Removed intake manifold and found fuel rail loose and leaking from #4 injector. Left upper fuel rail retaining bolt was broken and left lower bolt was loose.
Fuel/Propulsion System
Filed Oct 28, 2024OR
Car's warning lights came on with initial start, followed by strong fuel smell. Shut off engine and walked around car to find large puddle of fuel coming from engine compartment under fuel rail.
Unknown or Other
Filed Aug 30, 2024IA
Malfunction ignition switch, and ignition cylinder, 50,000 miles on car. Took it to the dealer for diagnosis. No warning lamps or lights showed. My car just stopped allowing my key to come out of the ignition to turn the car off. I have to struggle to get it out of the ignition for 10-20 mins every time I take my key out. My car could potentially not turn on or off when the pieces go out completely
Air Bags
Filed Aug 25, 2024NC
Air bag light came on unprovoked. Remains on. We noted this announcement and feel it is the same problem. ((In April 2023, Volkswagen recalled some vehicles due to a faulty front passenger detection system that could deactivate the front passenger air bag. A deactivated air bag won't deploy in a crash, which could increase the risk of injury to the front passenger. Volkswagen is developing a remedy and will notify owners when it's available. In the meantime, owners shouldn't let anyone sit in the front passenger seat. ))
Unknown or Other
Filed Jul 2, 2024FL
Ignition swith . Same as 2019 and up model recall.NHTSA campaign number: 23V604
Wheels
Filed Jul 2, 2024FL
Front wheel bearing failure same as nhtsa campaign 19V879000
Unknown or Other
Filed Jun 13, 2024MS
N/A
Unknown or Other
Filed Apr 3, 2024TX
The tunk lid fills with water and gets all the tail light components and wiring wet when it rains heavy or get a car wash.
Electrical System
Filed Oct 18, 202390,782 milesFL
The contact owns a 2018 Volkswagen Jetta. The contact stated while driving at various speeds, the vehicle suddenly stalled without warning. The contact shifted in neutral and attempted to restart the vehicle. The contact had to push the vehicle to the side of the road and made several attempts to start the vehicle. The vehicle was taken to the dealer and the contact was made aware of a recall regarding the fuel rail. The mechanic was unable to determine the exact cause for the failure however, the mechanic linked the failure to a failure with the electrical system. The vehicle was not repaired. The failure persisted with the battery and EPC warning lights illuminated. The manufacturer was made aware of the failure. The approximate failure mileage was 90,782.
Fuel System, Gasoline
Filed Sep 28, 2023FL
The contact owns a 2018 Volkswagen Jetta. The contact stated that after entering the vehicle and attempting to start the vehicle, the vehicle failed to start on the first attempt. Upon starting the vehicle and driving at an undisclosed speed, the vehicle suddenly lost motive power. After restarting the vehicle, the vehicle seemed to return to normal functionality. However, the contact stated that the failure had since become a regular occurrence. The contact also stated that the infotainment system operated erratically, symptomatic of a possible electrical issue. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the fuel pump. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
Fuel System, Gasoline › Fuel Injection System › Fuel Rail
Filed Mar 17, 202351,723 milesCA
The contact's mother owns a 2018 Volkswagen Jetta. The contact stated that her mother's vehicle had failed to start up with an abnormal fuel odor coming from the vehicle. Upon inspection, her mother discovered that an unknown fluid had leaked from the vehicle. Due to the failure, the vehicle was towed to a dealer where it was diagnosed with a leak in the fuel rail. The failure was linked to NHTSA Campaign Number: 20V648000 (Fuel System, Gasoline); however, the vehicle was not included in the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 51,723.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 21, 2020. Source: NHTSA Office of Defects Investigation.