NHTSA attached an advisory to a recall on this vehicle. Advisories apply to specific production runs — check your VIN with the manufacturer or at nhtsa.gov/recalls before driving it.
When it fails
000556556 milesMedian miles at failure
47 complaints record an odometer reading. Failures cluster around 0–10,000 miles.
Most common 2019 Volkswagen Golf problems
33 of the 63 complaints (52%) are about the engine.
Filed Feb 14, 2024261,257 vehiclesVolkswagen Group of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy. Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
Filed Aug 30, 202362,538 vehiclesVolkswagen Group of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
Risk. Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
Remedy. Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
Tires › Pressure Monitoring and Regulating Systems22V815000
Filed Oct 31, 2022296,044 vehiclesVolkswagen Group of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Risk. An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Remedy. Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
Filed Dec 11, 20198 vehiclesVolkswagen Group of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta GLI, Golf Alltrack, and Golf GTI vehicles. The front wheel bearings may have been improperly machined, potentially causing excessive stress on the wheel, wheel bolts, or wheel bearings.
Risk. The excessive stress can cause steering, traction or other stability issues or breakage relating to the front wheels, and increase the risk of a crash.
Remedy. Volkswagen has notified owners, and dealers will replace the wheel bearing assemblies, wheels, and wheel bolts, free of charge. The recall began December 11, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40P1. Note: The affected owners are advised not to drive their vehicles until the repairs have been made.
Electrical System › Ignition › Anti-theft › Control Module19V615000
Filed Aug 22, 2019679,027 vehiclesVolkswagen Group of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Risk. Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy. Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Filed Mar 6, 201956,173 vehiclesVolkswagen Group of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
Risk. If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Remedy. Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.
All 6 campaigns on file, newest first.
What owners reported
Newest filings
Suspension
Filed Sep 3, 202659,000 milesMA
The contact owns a 2019 Volkswagen Golf. The contact stated that the turbocharger failed to operate as needed. The vehicle was taken to the dealer, and the mechanic informed the contact that during the inspection, the rear coil spring fractured. The contact researched and became aware of NHTSA Campaign Number: 19V188000 (Suspension), which was associated with the failure; however, the VIN was not included. The contact stated that the dealer had replaced the turbocharger assembly after the original failure with the vehicle. The dealer also replaced the rear coil springs. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 59,000.
Unknown or Other
Filed Jul 31, 2025CA
I am currently stationed in the United Kingdom and the VW dealership is stating that they are unable to complete the needed recall because it is an imported vehicle?! Not sure how something that important can just be shrugged off because I am in a different country.
Air Bags
Filed Apr 10, 202575,038 milesTX
The contact owns a 2019 Volkswagen Golf. The contact stated that while the vehicle was parked, the contact attempted to start the vehicle and the air bag warning light illuminated. The contact attempted to contact the dealer; however, the vehicle was not diagnosed. The contact stated that an independent mechanic was contacted, and the vehicle was scheduled to be taken to be diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,038.
Fuel/Propulsion System
Filed Aug 17, 2024TX
This has been an open recall for 5 years and the manufacturer will not fix it. This could lead to vehicle fires and injuries.. It is not acceptable that Volkswagen can just ignore these safety recalls!
When driving down the road doing about 35 mph with no car close in front of me my forward collision sensor went off without warning and initiated sharp braking which almost caused the car behind me to run into me. My car jolted like I’d been hit (I hadn’t) and the red warning light lit up the dashboard. The person behind me was able to brake in time and didn’t hit me. I don’t think my brake lights engaged. It was terrifying and incredibly unsafe and I’m lucky I wasn’t on a highway or there wasn’t anyone following too closely behind. Very, very dangerous situation.
When driving over train tracks the automatic emergency brakes engaged and the forward collision detection beeping alarm sounded. This has happened over 5 times since I have owned the car. Many times the forward collision alarm will go off without engaging the brakes, seemingly without cause. Only when passing over train tracks do the emergency brakes bring the vehicle to a stop or to an extreme slowdown. I have a video of the incident if you would like it, but no way to upload on this website. You can hear the emergency brake and alarm going off with nothing in front of my car.
Service Brakes
Filed Apr 5, 2024NH
Purchased vehicle brand new from Seacoast VW in Greenland, NH in March of 2020. In February of 2022 with just 12804 miles on this vehicle I had them check a problem with noisy rear brakes. I was informed that the rear brakes were delaminating and needed replacement for around $800. As this was beyond the 12 month warranty that this charge was not to be covered. After much negotiation I agreed to pay 20% of the parts & labor charge and they would pick up the remaining 80% as a one time goodwill because I was a loyal VW customer. The excuse that was given to me at that time is that I didn't drive enough miles & rust on the rotor caused the delamination. Jump forward to April 2024 I again was told my rear brakes were delaminating and would not pass the NH state safety inspection. The service consultant was very surprised that they had already replaced the rear brakes in 2022! I was again told this was because I did not drive enough. I then called VW Customer Care phone number that the dealer provided to see if VW would provide some financial relief. The woman who answered the phone was very polite and understood my frustration that brakes would fail after only 12000 miles but after checking with her supervisor informed me that VW would not help with this Safety problem. I then asked her if I was the only one who has experienced this problem And she emphatically stated that I was not the only complaint for this problem and even suggested that I keep all of my records for possible
Electrical System
Filed Dec 29, 2023CA
The contact owns a 2019 VW Golf. The contact received notification of NHTSA Campaign Number: 23V604000(Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN tool confirms parts not available.
Unknown or Other
Filed Oct 11, 2023NE
Driving on the interstate with no cars near me and my sunroof exploded and showered me with glass. VW is claiming that it was hit and it was not. The car is my daily driver, and I inspect it daily. The plastic insert was cracked (also an issue with this model)and mentioned by me on a previous service visit at Baxter Volkswagen of Omaha, but it was not investigated by Baxter and then the service advisor gave no explanation as to why it was not looked at. A month a half later the sunroof exploded.
Unknown or Other
Filed Oct 10, 2023NV
I was driving and the spring from the grab handle (driver side) popped out and hit me by my left eyebrow. At home, I tried to compare the driver side grab handle with the front passenger grab handle to see if I can fix it. As I grabbed the handle and the spring became loose and it is now sideways (picture) In addition, according to my repair log, my GTI was serviced to repair the right side rear passenger grab handle on 18 Jan 2020. I have a service appointment tomorrow 11 Oct 2023 to repair the grab handles and a check engine light.
Electrical System
Filed Sep 15, 2023TX
* "Starter system faulty", currently the supposedly damaged part has already been replaced * When this fault appears, all the vehicle's electrical instruments stop working, lights, radio, air conditioning, reversing camera, security systems, but the vehicle's engine remains on, this happens a few minutes after starting the car and the cabin. is above 90 degrees temperature. * part 5Q1.905.865 is defective under high temperatures. * No, but you can search for information on the Internet with the part number 5q1 905 865 and you will find hundreds of complaints from VOLKSWAGEN vehicle owners with this same problem. * The warning appears on the dashboard screen and in 3 seconds all the vehicle's electronic instruments turn off but the engine continues to run
Visibility
Filed Aug 29, 202340,000 milesOK
The contact owns a 2019 Volkswagen Golf. The contact stated while starting the vehicle, the check engine warning light and the air bags warning light illuminated. The vehicle was taken to the dealer and the contact stated that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 21V892000 (Visibility, Air Bags) however, neither the VIN nor the model vehicle was included. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 40,000. The VIN was not available.
Engine
Filed May 9, 2023IL
The engine completely failed while driving normally and lost power while on the highway, doing highway speeds. I had no power to safely exit the highway and it became extremely dangerous for surrounding traffic as I had to slow down. The problem has been confirmed by a Volkswagen dealer. Yes the vehicle has been inspected by Volkswagen. No warning lights or check engine lights prior to the failure
Seats
Filed Mar 6, 2023UT
Driver seats frame is loose, have been waiting for part since October/2022, they said that I can take over a year. Strong Volkswagen technician told me that is not safe to drive the car because if I get in accident I can get smashed once the seat is not safely locked in place. The strong vw service manager told me that the solution is sale the car for someone who doesn’t know about the problem. The car is under the warranty bumper to bumper.
Electrical System › Ignition
Filed Feb 28, 202350,000 milesKY
The contact owns 2019 Volkswagen Golf. The contact stated that while a complete stop, the Auto Start/Stop feature failed to engage and a message advising to manually start the vehicle by turning the ignition key was displayed. The contact stated that as he attempted to turn the ignition key, the key was stuck and the key fob fractured, causing the vehicle to go into Safe Mode. The anti-theft warning light was illuminated. The contact was able to push the vehicle to the side of the road with the assistance of bystanders. The vehicle was towed the contact’s residence. The contact notified the dealer of the failure and ordered a new key. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
Engine
Filed Jan 7, 2023MN
Faulty/unreliable water pump resulted in sudden coolant leak and subsequently overheating the engine. This seems to be a common problem when looking at reports/discussion from other owners of this vehicle online. It’s a known issue that the stock water pump is bad.
Suspension
Filed Oct 31, 2022FL
GTI has an overly squeaky front suspension. Suspension is 100% stock and unmodified. Searching online yields many Golf owners experiencing the same issues (in the USA and worldwide). People say to lube up the suspension with grease, but this could cause a safety issue if it gets on the brakes. Volkswagen claims this is normal, but I've owned nine Volkswagen vehicles and this is the first one that's ever had this issue. This sound has been ongoing since the vehicle had 10,000 miles on the odo; the vehicle now has 60,000 miles.
11/2021 @ 5927 miles - sunny day, no vehicle in front, without warning AEB lit up, flashing and automatic brakes engaged, vibration felt, bringing car to near stop for no reason. Speed approx 35 mph on flat, straight roadway, approx 4 lanes heading one direction. Could have been rear-ended since car stopped suddenly. No prior occurrence. VW Case #05016886 created by VW upon contacting. Recommended VW service inspection. VW service stated Fault C113B00 for hill descent button, which this model doesn’t have hill descent option. VW technician reconfigured the ABS module to rectify error.
Engine
Filed Aug 31, 2021FL
The car idles rough during initial cold start up, intermittently hesitates during acceleration and feels like it misfires during cruising. My dealer found that the ignition timing was retarded by 5º and told me to use better gas, citing a VW field service action (https://static.nhtsa.gov/odi/tsbs/2020/MC-10176770-0001.pdf). The problem persisted after they treated the fuel. The car has never thrown a code causing the check engine light to turn on, and so the dealer has declined to investigate further. My records show the car was only filled with premium fuel, using VW recommended brands (BP, Exxon, Mobil, Shell) in the 2,000 miles prior to the service appointment and was only filled with regular fuel twice (due to the Colonial Pipeline shutdown) since the car was delivered new from the dealer.
Vehicle Speed Control › Cruise Control
Filed Aug 8, 2021CT
Intermittent warning light on dash indicating, "Cruise control system malfunction".The owner's manual says to have the system checked by Volkswagen. The dealer said the vehicle is operating normally. I first noticed this the day after service action code 24FX was completed on 4/8/21. I noticed this four more times since.
Unknown or OtherCrash
Filed Jul 23, 20209,500 milesNH
AUTONOMOUS EMERGENCY BRAKING SYSTEM DOES NOT WORK IN EMERGENCY SITUATION - DID NOT DEPLOY IN A REAR-END COLLISION SITUATION.
Engine
Filed Feb 5, 20201,284 milesLA
ENGINE STALLED WHILE STOPPED AT A STOP SIGN IN MY NEIGHBORHOOD ON NEW CAR. START/STOP FEATURE WAS DISABLED AND I WAS RETURNING HOME. THE ENGINE WAS WARMED UP. THE VEHICLE DISPLAY INFORMED ME TO PUT THE VEHICLE IN PARK AND RESTART THE VEHICLE MANUALLY. THIS GTI HAS THE DSG AUTO TRANSMISSION.
Engine
Filed Feb 1, 20201,500 milesFL
ENGINE HESITATE, STUMBLE AND JERK FROM STOP TO THE FIRST 5 GEARS AND MAKE WHINING NOISE. BRAND NEW CAR! SCARY DO DRIVE AND DANGEROUS. HAVE THE CAR FOR ABOUT 2 WEEKS, 1,500 MILES.
Engine
Filed Jan 10, 2020100 milesFL
ENGINE STALLS REPEATEDLY WHILE SLOWING TO A STOP
Engine
Filed Nov 20, 2019650 milesNJ
2019 GTI 6MT STALLS. THE ISSUE PRESENTS ITSELF SLOWING DOWN TO A STOP, WHERE THE ENGINE WILL SOFT STALL AND REQUIRE RESTARTING. THIS HAS HAPPENED WHEN STOPPED AT A LIGHT, AS WELL AS WHEN IN MOTION, COASTING TO A STOP. IT HAS HAPPENED ON THE HIGHWAY, IN HEAVY TRAFFIC, AS WELL AS PARKING IN A PARKING SPOT. THE UNSAFE CONDITION IS WHEN IN HEAVY TRAFFIC, IN RUSH HOUR ON RT 287 (MAJOR HIGHWAY) COASTING TO A STOP, THE ENGINE DIES AND I LOOSE CONTROL OF THE STEERING WHEEL CONTROL AND ACCELERATION. THE START STOP BUTTON NEEDS TO BE PUSHED TO GET THE CAR TO START UP AGAIN. THE CAR IS BRAND NEW AND HAS ROUGHLY 650 MILES ON IT.
Visibility/Wiper
Filed Nov 7, 2019225 milesMA
THE DRIVER'S SIDE REARVIEW MIRROR DEVELOPED A STRESS CRACK WHICH MAY AFFECT VISIBILITY. THE ISSUE WAS NOT CAUSED BY ROAD DEBRIS. VEHICLE WAS IN MOTION ON HIGHWAY.
Engine
Filed Oct 23, 2019600 milesCA
I HAD SOME ENGINE STALL PROBLEMS WITH THE VEHICLE WHEN FIRST PURCHASED. THE ENGINE WOULD CUT OFF QUIETLY WHILE AT A STOP LIGHT AND BEGINNING TO DEPRESS THE CLUTCH WHILE IN NEUTRAL. HAPPENED IN HEAVY TRAFFIC ON THE HIGHWAY AND IN STOP-AND-GO CITY TRAFFIC. I BROUGHT IT BACK TO THE DEALERSHIP AND THEY CLAIM TO HAVE RESET THE ENGINE CONTROL MODULE. UPON A FEW DAY AFTER RETURN, THE ENGINE CUT OFF WHILE THE CLUTCH WAS DEPRESSED IN THE MIDDLE OF A TURN.
Power Train
Filed Oct 15, 2019100 milesCA
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF. WHILE DRIVING IN FIRST AND SECOND GEARS, THE VEHICLE SUDDENLY STALLED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS AND ALSO OCCURRED WHILE THE TRANSMISSION WAS NOT IN GEAR WITH THE CLUTCH PEDAL DEPRESSED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 190719047. THE CONTACT INDICATED THAT THE FAILURES WERE RELATED TO NHTSA INVESTIGATION NUMBER: DP19-003. THE FAILURE MILEAGE WAS 100.
Engine
Filed Oct 15, 2019320 milesCA
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF. THE CONTACT PURCHASED THE VEHICLE A FEW DAYS AGO. WHILE DRIVING, THE VEHICLE STALLED TWICE WITHOUT WARNING. THE CONTACT ACTIVATED THE ECO AND NORMAL MODES, BUT THE VEHICLE FAILED TO START. THE CONTACT ALSO DEPRESSED THE ACCELERATOR PEDAL TO SEE IF THE VEHICLE WOULD START, BUT WAS UNSUCCESSFUL. THE CONTACT HAD TO MANUALLY START THE VEHICLE WITH THE KEY AND WAS ABLE TO DRIVE. THE CONTACT CALLED NORM REEVES VOLKSWAGEN SUPERSTORE (20 AUTO CENTER DR, IRVINE, CA 92618, (949) 830-7300) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT OR TAKE THE VEHICLE TO A LOCAL DEALER. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 320.
Engine
Filed Oct 2, 2019800 milesSC
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF. WHILE DRIVING FREQUENTLY AT VARIOUS SPEEDS AND ATTEMPTING TO STOP THE VEHICLE, THE CLUTCH ENGAGED ON ITS OWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOW COUNTRY VOLKSWAGEN (1001 JOHNNIE DODDS BLVD, MT PLEASANT, SC 29464, (843) 881-8555) WHO STATED THAT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 800. THE VIN WAS INVALID.
Electrical System
Filed Sep 16, 2019700 milesMD
PURCHASED 2019 GTI RABBIT EDITION 6MT. SOON AFTER PURCHASE, VEHICLE BEGAN STALLING UNEXPECTEDLY WHEN COMING TO A STOP WHEN CAR IS IN NEUTRAL. HAS HAPPENED WHEN CLUTCH IS EITHER DEPRESSED OR NOT. SOMETIMES CAR HAS STALLED WHEN FULLY STOPPED. IN THIS CASE THE CAR STARTS IDLING ROUGHLY AND SHUDDERS BEFORE STALLING. CAR STARTS UP AGAIN WITH NO WARNING LIGHTS ILLUMINATED. CALL HAS STALLED 6+ TIMES SINCE PURCHASE. CAR HAS ALSO EXHIBITED EXCESSIVE VIBRATION COMING FROM THE ENGINE SINCE PURCHASE. DEALERS HAVE NOT REALLY BEEN HELPFUL; THEY EITHER DENY THAT THERE IS A PROBLEM OR SAY THAT THE WHEELS/TIRES NEED BALANCING, HOWEVER BALANCING AND REPLACING THE TIRES DID NOT FIX THE ISSUE. I AM POSITIVE THIS IS RELATED TO THE STALLING ISSUES. ALSO, THE GEAR NUMBER INDICATOR SOMETIMES SHOWS THAT THE CAR IS A A DIFFERENT GEAR THAN WHAT IS CURRENTLY SELECTED (I.E., CAR IS IN 4TH BUT GEAR INDICATOR INCORRECTLY SHOWS THE CAR IS IN 2ND). I HAVE SEEN THAT OTHER OWNERS HAVE THESE SAME EXACT ISSUES WHICH MEANS THAT THESE ARE MANUFACTURING DEFECTS IN THE VEHICLE. THIS IS A SAFETY ISSUE BECAUSE THE CAR COULD STALL AT ANYTIME MAKING IT HARDER TO CONTROL OR STOP, ESPECIALLY IN AN EMERGENCY.
Power Train
Filed Sep 11, 201940 milesCA
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF. WHILE THE VEHICLE WAS STATIONARY AT A STOP SIGN, IT STALLED, SHUT OFF, AND THE STEERING WHEEL SEIZED. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. RIVERSIDE VOLKSWAGEN (8330 INDIANA AVE D, RIVERSIDE, CA 92504, (951) 509-2100) WAS CALLED AND STATED THAT THEY WOULD ATTEMPT TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40.
Engine
Filed Sep 9, 201975,000 milesMO
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF. WHILE DRIVING 5-15 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, MANUALLY RESTARTED THE ENGINE, AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO SUNTRUP VOLKSWAGEN (6000 S LINDBERGH BLVD, ST. LOUIS, MO 63123, (314) 892-8200) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Engine
Filed Aug 30, 2019900 milesCA
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF. WHILE STOPPED AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MCKENNA VOLKSWAGEN (18711 BEACH BLVD, HUNTINGTON BEACH, CA 92648, (888) 355-5733), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 900.
Engine
Filed Aug 22, 2019572 milesGA
I WAS PULLING UP TO A RED LIGHT, CLUTCHED IN, SHIFTED TO NEUTRAL AND NOTICED MY STEERING HAD LOCKED. I RESTARTED THE CAR, IT STUMBLED, AND THEN DIED. RESTARTED AGAIN, IT STUMBLED AND THEN DIED. RESTARTED AGAIN, IT STUMBLED, AND THEN DIED. RESTARTED AGAIN, AND THEN THE LIGHT HAD TURNED SO I GAVE IT THROTTLE TO KEEP IT FROM STALLING AND THEN GOT GOING. ONCE MOVING I DID NOT HAVE ANY DRIVEABILITY ISSUES. IT HAD ABOUT A 1/4 TANK OF 93 OCTANE FUEL AND I HAD JUST DRIVEN A FEW MILES ON SOME CITY BACKROADS. DURING THE STALL THE GAUGE GEAR INDICATOR SHOWED 5>4 WHEN IN NEUTRAL MEANING THE CAR THOUGHT IT WAS IN 5TH GEAR.
Power Train
Filed Aug 22, 20193,870 milesNC
2019 VW GTI RABBIT EDITION 6SPD MANUAL. INTERMITTENTLY, WHEN APPROACHING A STOP LIGHT OR TRAFFIC STOPPING, THE CAR IN NEUTRAL, OR WITH THE CLUTCH FULLY DEPRESSED, THE ENGINE WILL STALL. THE CAR WILL RESTART. SOMETIMES AFTER THIS HAPPENS, THE CAR WILL HAVE A STRANGE EXHAUST SOUND THAT REMINDS ME OF A CAR THAT IS RUNNING ON NOT ALL OF THE CYLINDERS, OR HAS AN AFTERMARKET CAMSHAFT. IF THE CAR IS SHUT OFF FOR A SHORT PERIOD OF TIME AND THEN RESTARTED, THIS EXHAUST SOUND WILL DISAPPEAR. WHEN THE CAR STALLS, ALL POWER STEERING ASSIST CEASES. THIS STALLING ONLY SEEMS TO HAPPEN WHILE STOPPING AND IS RANDOM. SOME DAYS, IT WILL DO IT 4-5 TIMES IN A 11 MILE TRIP AND SOME DAYS, NOT AT ALL.
EngineCrash
Filed Aug 13, 20192,604 milesTN
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF GTI. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO HARPER VOLKSWAGEN LOCATED AT 9901 KINGSTON PIKE, KNOXVILLE, TN 37922, (865) 691-0393, TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT ON THE FIFTH OCCASION OF HAVING THE VEHICLE TAKEN TO THE DEALER, THE CONTACT WAS INFORMED THAT THE VEHICLE HAD SHIFTED TO ECONOMY MODE WHICH CAUSED THE VEHICLE TO SHUT OFF. ON ONE OCCASION, THE VEHICLE WAS STRUCK IN THE REAR BY ANOTHER VEHICLE WHILE ATTEMPTING TO DRIVE OFF FROM A TRAFFIC LIGHT. THERE WAS NO INJURY SUSTAINED IN THE REAR END COLLISION. THE CONTACT STATED THAT THE SERVICE TECH CALLED THE MANUFACTURER TO INFORM THEM OF THE FAILURE WITH THE VEHICLE. THE MANUFACTURER'S RESPONSE WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,604.
Power Train
Filed Jul 27, 2019250 milesNH
COMING UP TO A STOP WITH THE VEHICLE IN NEUTRAL, WHETHER HAVING THE CAR IN NEUTRAL OR USING THE CLUTCH PEDAL, THE VEHICLE WILL STALL. THIS OCCURS IN ANY SCENARIO SUCH AS EXITING A HIGHWAY AND COMING TO A STOP, OR PULLING INTO A PARKING SPACE, OR INCHING FORWARD IN TRAFFIC. IT ALWAYS OCCURS IN THE FINAL MOMENTS OF COMING TO A STOP. JULY 23 2019 IS THE FIRST DATE OF OCCURRENCE. SINCE THEN IT HAS OCCURRED RANDOMLY HAPPENING ONCE IN A DAY OR 9 TIMES IN ONE DAY.
Unknown or Other
Filed Jul 15, 20194,100 milesCA
CAR IS STALLING AND TRANSMISSION IS NOT SHIFTING PROPERLY. HAVE HAD IN THE DEALERSHIP MULTIPLE TIMES, TOTALING OVER 5 DAYS IN SHOP. 4 DAYS FIRST TIME, AT THE DEALERSHIP TWICE TODAY (JULY 15, 2019) STALL OCCURS AFTER SITTING IN TRAFFIC OR STOP-GO DRIVING. WHEN COMING TO A STOP, WILL SHUTTER AND COME TO A STALL.
Engine
Filed Jul 8, 20193,850 milesRI
AS I AM BRAKING TO A STOP WITH THE CLUTCH FULLY DEPRESSED (AT A RED STOP LIGHT OR TO MAKE A LEFT TURN), THE CAR QUIETLY AND COMPLETELY STALLS OUT AND SHUTS DOWN. THE DASH LIGHTS REMAIN ON. I CAN RESTART THE CAR. THIS SEEMS TO OCCUR RANDOMLY BUT OCCURRED 3 TIMES YESTERDAY AFTERNOON. NO ENGINE CHECK LIGHT.
Engine
Filed Jul 6, 2019300 milesVA
THE CAR STALLS FREQUENTLY WHEN IDLE AND STOPPED AT LIGHT OR OTHER AND NEEDS TO BE RESTARTED FROM THE PUSH START BUTTON AND ONLY HAS LESS THAN 1000 MILES IF STARTED SOON AFTER BUYING IT AND CALLED DEALER BUT COULD NOT FIND THE GOOD TIME FOR APPT
Unknown or Other
Filed Jul 1, 20192,100 milesPA
SUNROOF SPONTANEOUSLY SHATTERED WITH NO IMPACT WHILE DRIVING ON A HIGHWAY
Engine
Filed Jul 1, 20191,150 milesWA
ENGINE STALLS. INTERMITTENT. PROBLEM RELATES TO 2019 GTI (S MODEL) WITH 6-SPEED MANUAL TRANSMISSION. WHEN FULLY WARM OR HOT, THE ENGINE RANDOMLY STALLS WITH TRANSMISSION IN NEUTRAL AND WHEN BRAKING TO A STOP, USUALLY WITH THE CLUTCH DEPRESSED AND USUALLY AT SPEEDS FROM 10-0 MPH. THE ENGINE STALLS ARE GENTLE WITH NO STUTTERING OR SHAKING. EXAMPLE: COMING TO A STOP AT A STOP SIGN OR IN HEAVY TRAFFIC, THE ENGINE QUIETLY DIES WITHOUT WARNING. ENGINE RESTARTS AND RUNS NORMALLY THEREAFTER UNTIL THE NEXT UNEXPECTED STALLING EVENT. VEHICLE PURCHASED NEW IN MAY OF 2019. FIRST STALL AT 250-300 MILES. MOST RECENT STALL ON 6/30/19 AT 1150 MILES. NO "CHECK ENGINE" WARNING APPEARS ON DASHBOARD. NO ERROR CODES SHOW UP VIA OBD-2 DIAGNOSTIC SCAN. 92 OCTANE CHEVRON GAS USED EXCLUSIVELY. OWNER HAS DECADES OF EXPERIENCE DRIVING MANUAL TRANSMISSIONS WITH NO ISSUES UNTIL NOW - DOUBTFUL THIS IS OPERATOR ERROR. VW DEALER IS FRIENDLY, BUT BAFFLED.
Fuel/Propulsion System
Filed Jul 1, 2019150 milesPA
THIS IS A 6MT 4 DOOR SE VW GTI 2019 WITH 1500 MILES AND 6 WEEK OF OWNERSHIP. THE VEHICLE RANDOMLY STALLS AT LOW SPEED WHEN BREAKING APPROX 5 MPH OR EVEN WHEN STATIONARY AFTER COMING TO A HALT. HAPPENS WHEN THE CAR IS IN NEUTRAL OR WHEN THE CLUTCH IS FULLY DEPRESSED. THIS IS NOT A CASE OF WRONG GEAR OR NOT FULLY DEPRESSING THE CLUTCH. IT HAS HAPPENED A COUPLE OF DOZEN TIMES BOTH WITH MYSELF AND MY WIFE DRIVING SO NOT THE DRIVER AT FAULT. HAPPENS WHEN THE ENGINE IS AT TEMPERATURE BUT NOT AT FIRST START UP. THIS ISSUE IS BECOMING DANGEROUS AS RECENTLY IT PUT THE CAR INTO THE PATH OF ONCOMING TRAFFIC AND PREVIOUSLY NEARLY GETTING REAR ENDED DUE TO SUDDEN STALL. CONSISTENT STALLING AS WE TURN INTO OUR DRIVE WAY - LESS THAN 5 MPH CLUTCH DEPRESSED AND TURNING RIGHT. SOFT STALL - ENGINE JUST CUTS OUT V A ROUGH STALL YOU WOULD EXPECT WHEN TRYING TO PULL AWAY IN THIRD GEAR. MOST RECENT DATE OF OCCURRENCE ENTERED BELOW.
Engine
Filed Jun 30, 2019210 milesAL
IN SOME SITUATIONS WHEN COMING TO A STOP WITH THE CLUTCH DEPRESSED THE ENGINE WILL SHUT OFF QUIETLY. DOES NOT HAPPEN EVERY TIME I COME TO A STOP BUT HAS SEVERAL TIMES.
Electrical System
Filed Jun 10, 2019131 milesNE
2019 GOLF GTI SE 6MT PURCHASED WITH 12 MILES. ENGINE RANDOMLY STALLS IN NEUTRAL WHEN ROLLING TO STOP WITH CLUTCH FULLY DISENGAGED AFTER HAVING DOWNSHIFTED TO EITHER SECOND OR FIRST GEAR. THIS HAS HAPPENED (3) TIMES SINCE PICKING UP THE BRAND NEW CAR (4) DAYS AGO. THE ELECTRONIC DISPLAY THAT SHOWS WHICH GEAR YOU ARE IN HAS ALSO REPORTED THE WRONG GEAR ONCE (SO FAR). THIS IS AN ISSUE AFFECTING *MANY* 2019 GOLF GTI OWNERS. HERE ARE SOME NOTES OF THE ISSUE SO FAR: - 6-8-19 @ 1AM (131 MILES) - NO CEL - CLUTCH WAS OUT AND CAR WAS IN NEUTRAL COMING TO STOPLIGHT IN LEFT TURN LANE. GOING LESS THAN 5MPH WHEN CAR DIED. SEEMED LIKE IT HAPPENED WHEN THE TACH WAS AT IDLE-RANGE. RESTARTED WITH BUTTON. - 6-8-19 @ 10:56PM (225 MILES) - NO CEL - PULLING UP TO DRIVEWAY. CAR DIED AT LESS THAN 2MPH GOING UP A VERY SLIGHT HILL WHEN CLUTCH WAS DEPRESSED TO GO INTO FIRST FROM NEUTRAL. WAS GOING *VERY SLOW* WHEN THIS HAPPENED. RESTARTED WITH BUTTON. - 6-9-19 @ 3:30PM (276 MILES) - NO CEL - BROTHER WAS DRIVING WITH ME IN THE PASSENGER SEAT. PULLING UP TO STOP SIGN IN HIS NEIGHBORHOOD AND HE WAS IN NEUTRAL WITH CLUTCH OUT SLOWING TO A STOP AND THE CAR SOFTLY DIED AGAIN. RESTARTED WITH BUTTON. - 6-9-19 @ 11:44PM (418 MILES) - NO CEL - DRIVING UP A STREET IN A NEIGHBORHOOD GOING 20-25MPH IN 2ND GEAR AND THE DISPLAY BETWEEN MY TACH AND SPEEDO SAID I WAS IN 3RD AND SHOULD SHIFT INTO 4TH. WHEN I CRESTED THE HILL AND HIT THE BRAKES TO SLOW DOWN FOR A PART OF THE STREET THAT WAS DAMAGED, THE GEAR DISPLAYED SW
Engine
Filed Jun 1, 201930 milesNY
BRAND NEW PURCHASED 2 DAYS AGO ON 5/30/19 WITH 24 MILES ON IT. IT'S A 6 SPEED MANUAL TRANSMISSION AND WHEN APPROACHING A STOP EITHER IN GEAR WITH CLUTCH DEPRESSED OR IN NEUTRAL, CAR WILL STALL AND NEED TO BE RESTARTED. DANGEROUS, SAFETY IS A CONCERN. IT'S A VERY SUBTLE STALL AND YOU REALLY HAVE TO BE PAYING ATTENTION OR BAD THINGS WILL HAPPEN. HAPPENING MORE OFTEN NOW, VEHICLE NOW HAS 122 MILES AND GOING BACK TO DEALER FOR MORE TESTING. INITIAL TESTING AT DEALER WAS ABLE TO DUPLICATE PROBLEM 1 DAY AFTER PURCHASE. IT'S NOW 2 DAYS OLD! BUILD DATE WAS 3/2019. IT APPEARS TO ME TO BE SLOW SPEED COASTING, CLUTCH NOT ENGAGED IN NEUTRAL TO A STOP OR CLUTCH ENGAGED IN GEAR COASTING TO A STOP.
Engine
Filed May 28, 2019500 milesMA
2019 MANUAL TRANSMISSION GTI'S STALL WHEN COMING TO A STOP IN TRAFFIC.
Engine
Filed May 20, 2019350 milesNY
ENGINE STALLS AS CAR COMES TO A FULL STOP IN NORMAL STREET TRAFFIC: BRAKING WITH TRANSMISSION IN NEUTRAL, CLUTCH ENGAGED OR DISENGAGED, NEAR-STATIONARY OR FULL-STATIONARY; BRAKING WITH TRANSMISSION IN GEAR AND CLUTCH FULLY DISENGAGED, NEAR-STATIONARY OR FULL-STATIONARY.
Engine
Filed May 7, 2019100 milesWA
VEHICLE WITH MANUAL TRANSMISSION, ENGINE STALLS AT LOW SPEEDS IN NEUTRAL. BRAND NEW CAR, ONLY 100 MILES.
Complaints 1-50 of 63, newest first, reproduced as filed.
NHTSA has issued a do-not-drive warning for a recall on this vehicle.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 14, 2024. Source: NHTSA Office of Defects Investigation.