Owners filed 41 complaints about this vehicle with federal regulators, most often about the equipment › mechanical › accessory scissor/screw/bottle jack/lift. It has been recalled 5 times.
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
3
0
0
0
Visibility › Defroster/Defogger/Hvac System › Windshield › Electrical Heating Element
2
0
2
0
Vehicle Speed Control
2
0
0
0
Latches/Locks/Linkages › Doors › Latch
2
0
0
0
Electrical System › Wiring
2
0
2
0
Visibility › Windshield Wiper/Washer › Motor
1
0
0
0
5 safety recalls
Part 573 reports
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings98V195000
Filed Aug 17, 1998153,000 vehiclesVolkswagen Of America,inc
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR BRAKE LINE ON THE PASSENGER SIDE WAS ROUTED TOO CLOSE TO THE CORNER OF THE FUEL TANK. THE LINE COULD BE DAMAGED BY CHAFING AGAINST THE FUEL TANK.
Risk. REPEATED CHAFING COULD EVENTUALLY RESULT IN A LEAKING BRAKE LINE CAUSING DIMINISHED BRAKING IN ONE BRAKE CIRCUIT INCREASING THE VEHICLE'S STOPPING DISTANCE.
Remedy. DEALERS WILL INSPECT THE BRAKE LINE AND REPLACE ANY DAMAGED LINES.
Latches/Locks/Linkages › Hood › Latch98V160000
Filed Jul 16, 1998238,000 vehiclesVolkswagen Of America,inc
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE BOLTS SECURING THE FRONT HOOD LATCH CAN LOOSEN OVER TIME. THE LATCH WOULD MOVE CAUSING DISENGAGEMENT OF THE HOOD STRIKER FROM THE LATCH.
Risk. UNEXPECTED OPENING OF THE HOOD COULD OCCUR OBSTRUCTING THE DRIVER'S VIEW OF THE ROAD WHILE DRIVING, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSPECT THE HOOD LATCH AND SECURING BOLTS AND REPLACE THEM IF NECESSARY.
Engine and Engine Cooling › Cooling System › Fan95V178000
Filed Sep 20, 199534,000 vehiclesVolkswagen Of America,inc
Defect. IMPROPER MATERIAL WAS USED IN MANUFACTURING THE RADIATOR FAN MOTOR SHAFT CAUSING THE SHAFT TO WEAR AND BECOME NOISY.
Risk. A WORN AND NOISY FAN MOTOR SHAFT CAN SEIZE RENDERINGTHE FAN MOTOR INOPERATIVE, EVENTUALLY CAUSING THE ENGINE TO OVERHEAT AND STALL. A STALLED VEHICLE IN TRAFFIC CAN INCREASE THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy. DEALERS WILL REPLACE THE COMPLETE COOLING FAN ASSEMBLY ON VEHICLE HAVING THE POTENTIAL SHAFT MATERIAL PROBLEM. DEALERS WILL INSTALL A NEW FAN BLADE INCLUDING A NEW LOCK NUT ON VEHICLE WITH LOOSE FAN BLADE LOCK NUTS.
Vehicle Speed Control95E034000
Filed Aug 18, 199579 vehiclesRostra Precision Controls
Defect. WHEN INSTALLED IN THE VEHICLES, A TIE WRAP IS USED TO GUIDE THE CRUISE CONTROL CABLE IN THE ENGINE COMPARTMENT. SOME TIE WRAPS HAVE BEEN INSTALLED WITH A LARGE LOOP OPENING IMPROPERLY GUIDING THE CABLE WHICH COULD PREVENT THE THROTTLE FROM RETURNING TO ITS FULL IDLE POSITION.
Risk. THE ENGINE SPEED MAY NOT RETURN TO IDLE INCREASING THEPOTENTIAL FOR A VEHICLE COLLISION.
Remedy. DEALERS WILL REMOVE THE CRUISE CONTROL TIE WRAP AND INSTALL A NEWLY DESIGNED GUIDE.
Filed Mar 13, 1995104,000 vehiclesVolkswagen Of America,inc
Defect. THE JACKS SUPPLIED WITH THESE VEHICLES WERE ASSEMBLED WITH AN IMPROPERLY MACHINED SPINDLE, SO THAT A SHARP RIDGE ON THE EDGE OF SPINDLE'S THREAD WOULD HAVE REMAINED.
Risk. THIS RIDGE CAN DAMAGE THE INSIDE THREAD OF THE JACK'S SCISSOR SHOE WHEN THE JACK IS USED TO LIFT THE VEHICLE. THE JACK COULD COLLAPSE WITH THE POSSIBILITY THAT A PERSON STANDING CLOSE TO THE VEHICLE COULD BE INJURED.
Remedy. OWNERS WILL BE PROVIDED WITH A NEW JACK.
What owners reported
Newest filings
Electrical System › WiringFire
Filed Oct 15, 200372,000 milesNJ
SECONDS AFTER PULLING INTO ONCOMING TRAFFIC, SMOKE STARTED COMING INTO THE CABIN FROM THE DRIVER'S SIDE AIR VENT. THE VEHICLE IGNITED INTO FLAMES. *AK THE SMOKE HAD COME FROM THE DRIVER SIDE VENTS. *SCC *JB
Seat Belts › Front › Retractor
Filed Aug 6, 2002MD
REAR SEATBELTS WILL NOT PULL OUT OF RETRACTOR. DEALER HAS REPLACED RETRACTORS THREE TIMES. CAUSE UNKNOWN.*AK CONSUMER ALSO STATED THAT SEATBELTS ON BOTH SIDES OF THE BACK SEAT HAVE BEEN (FAULTY) REPAIRED SEVERAL TIMES IN 1995 WHEN CAR WAS BRAND NEW. (RECORD FROM DEALER HAVE BEEN ARCHIVED) CONSUMER WAS INFORMED BY AN VW REP THAT THIS HAS BEEN A PROBLEM IN THE 1995 VW GOLF'S, AND FEELS SHE SHOULN'T HAVE TO PAY OUT OF POCKET. *SCC
Fuel System, Gasoline › Delivery › Fuel Pump
Filed Aug 6, 2002CA
THE CAR STALLS OUT OF NO WHERE WHILE I'M DRIVING. I RECENTLY CHANGED THE FUEL FILTER W/ THE TUNE-UP BUT IT STILL DOES THAT. CAN IT POSSIBLY BE THE FUEL FILTER? I HEARD ABOUT THE FAULTY FUEL PUMP. HOW ABOUT IT? DOES 1994 GOLF HAVE ONE? PLEASE, LET ME KNOW. THANK YOU!*AK
Electrical System
Filed Feb 1, 2002NJ
CONSUMER STATES THAT ON SEVERAL OCCASIONS THE LIGHTS ON THE DASHBOARD WOULD INTERMITTENTLY COME ON AND OFF AND THE FACTORY INSTALLED ALARM SYSTEM WOULD NOT ACTIVATE, DEALER STATED THAT THE HARNESS AND THE WIRES FROM THE DASHBOARD TO THE FUSEBOX ALL THE WAY BACK TO THE TAIL-LIGHTS WERE COMPLETELY MELTED AND THE CAR NEEDED TO BE RE-WIRED. *TT
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 31, 2001VA
THE VEHICLE WAS TOWED BY A TOWING SERVICE WITH EMERCENCY BRAKES ACTIVATED. TOW COMPANY CLAIMS VEHICLE WAS TOWED WITH REAR WHEELS LIFTED ON WHEEL DOLLY. WHAT TYPE OF SAFETY VIOLATION WOULD THIS BE CONSIDERED IF IF MY DAUGHTER WERE TO DRIVE THE VEHICLE AND WERE INVOLVED IN AN ACCIDENT. DUE TO BRAKE FAILURE. WOULD THEIR BE ENOUGH HEAT TO TO WARP AND DESROY REAR ROTORS AND DESTROY BRAKE PADSWITH EMERGENCY BRAKE ACTIVATED. TOW COMPANY DENIES ANY WRONG DOING OR CAUSING THIS PROBLEM. WAS THIS A DANGEROUS SITUATION?*AK
Seats › Front Assembly › Recliner
Filed Jan 10, 2001OR
WHILE DRIVING VEHICLE STOPPED SUDDENLY TO AVOID A DEER, AND DRIVER'S SEATBACK BROKE, CAUSING DRIVER TO FALL BACKWARD. DRIVER HIT STEERING COLUMN, BUT DID NOT SUSTAIN ANY INJURIES, THE SEAT BROKE ON THE LEFT SIDE. *SLC
Latches/Locks/Linkages › Doors › Latch
Filed Dec 13, 2000LA
THE DRIVER'S SIDE DOOR LOCK CYLINDER SNAPPED WHEN TRYING TO UNLOCK VEHICLE IN A DARK PARKING LOT, ALL LOCKING AND UNLOCKING MUST BE DONE ON THE PASSENGERS SIDE, THE BROKEN LOCK CYLINDER IS EASILY REMOVED AND MAY INCREASE THE RISK OF A BRAKE IN WHEN UNATTENDED. *MJS
Electrical System › WiringFire
Filed May 12, 2000NY
THE CAR WAS BEING DRIVEN AT A RELATIVELY SLOW SPEED (THANK GOD) WHEN THE BRAKES FELT FUNNY. PULLED THE VEHICLE INTO A PARKING LOT, AND LOTS OF SMOKE WAS COMING OUT OF IT. WHEN WE JUMPED OUT OF THE CAR, WE SAW FLAMES SHOOTING OUT THROUGH THE HUBCAPS. THE POLICE CAME RIGHT AWAY AND EXTINGUISHED THE FLAMES. SUBSEQUENTLY THE VEHICLE WAS TOWED TO A VW DEALER (WHO DID A COMPLETE CHECK UP ON THIS VEHICLE IN SEPT. 1999). THEY SAID THE CALIPER FROZE AND CAUSED THE FIRE. THEY ALSO SAID THERE WAS A PROBLEM WITH THE EMERGENCY BRAKE CABLE. THE EMERGENCY BRAKE HAS NEVER BEEN USED SINCE I'VE HAD THIS CAR (AUG. 1999). THIS MORNING THE DEALER CALLED AND SAID HE WAS REPLACING THE CALIPER ON THE OTHER SIDE, TOO, FOR SAFETY REASONS!!!
Vehicle Speed Control
Filed Apr 23, 2000MA
THE VEHICLE "BUCKS" UPON ACCELERATION ESPECIALLY DURING RAIN. NLM
Engine and Engine Cooling › Engine › Gasoline
Filed Jun 10, 1999PA
THE VEHICLE WILL STALL AND LOSE POWER, THE DEALER HAS REPLACED THE POWER RELAY SWITCH AND THE CRANKSHAFT POSITION SENSOR, HOWEVER THE PROBLEM IS STILL OCCURRING. *SLC
Visibility › Defroster/Defogger/Hvac System › Windshield › Electrical Heating ElementFire
Filed Jun 7, 1999PA
ELECTRICAL HEATER: DEFROSTER:DEFOGGER CONTROL SWITCH CAUGHT FIRE. *AK
Visibility › Defroster/Defogger/Hvac System › Windshield › Electrical Heating ElementFire
Filed Jun 7, 1999PA
ELECTRICAL DEFROSTER: DEFOGGER CONTROL SWITCH CAUGHT ON FIRE . MANUFATURER HAS BEEN NOTIFIED. *AK
Seat Belts › Front › Retractor
Filed Apr 19, 1999MD
PASSENGER'S SIDE SEAT BELT WON'T RETRACT. CONSUMER TOOK VEHICLE INTO REPAIR SHOP FOR THE SECOND TIME. ON MARCH 18, 1999, CONSUMER WILL BE BRINGING VEHICLE BACK INTO REPAIR SHOP ONCE AGAIN FOR SEAT BELT FAILURE. THUS FAR, DEALER CAN'T DETERMINE THE PROBLEM. *AK
Seat Belts › Front › Anchorage
Filed Mar 11, 1999MD
SEAT BELTS FAIL INTERMITTENTLY.
Seat Belts › Front › Retractor
Filed Jan 8, 1999NY
WHEN PASSENGER'S SIDE DOOR IS OPENED, THE SEATBELT IS PULLED OUT AND DOES NOT RETRACT. IT HAS TO BE MANUALLY PUT BACK INTO PLACE. THE BELT ALSO GETS CAUGHT IN DOOR. DEALER HAS TRIED TO FIX SEAT BELT, AND THE PROBLEM STILL EXISTS. *AK
Latches/Locks/Linkages › Hood › Latch
Filed Dec 31, 1998FL
HOOD LATCH CAN LOOSEN ANYTIME, CAUSING THE LATCH TO MOVE. IT MIGHT DISENGAGE THE HOOD STRIKER FROM THE LATCH. *AK
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Dec 1, 1998IL
RECEIVED RECALL NOTICE 98V195000 IN THE MAIL. NOTIFIED THE DEALER FOR AN APPOINTMENT. INFORMED NO PARTS AVAILABLE FOR REAR BRAKE LINES. WILL NOTIFY OWNER WHEN PARTS DO BECOME AVAILABLE. *AK
Latches/Locks/Linkages › Doors › Latch
Filed Nov 25, 1998ME
LOCKS ON VEHICLE CONTINUALLY FREEZING AND LOCKING UP.
Latches/Locks/Linkages › Hood › Latch
Filed Nov 24, 1998IL
HAD RECEIVED RECALL NOTICE (98V160000). NOTIFIED THE DEALER. INFORMED NO PARTS AVAILABLE FOR THE HOOD LATCH. WILL NOTIFY THE OWNER WHEN THEY DO BECOME AVAILABLE. *AK
Latches/Locks/Linkages › Hood › Latch
Filed Nov 2, 1998NJ
THE CONSUMER RECEIVED TWO RECALL LETTERS. RECALL 98V195000 "REAR BRAKE LINE, " AND RECALL 98V160000 "HOOD LATCH." WHEN THE CONSUMER RECEIVED THE RECLL LETTERS, DEALER WAS UNABLE TO PROVIDE ANY PARTS FOR THE VEHICLE. SINCE THEN, IT HAS BEEN A MONTH, AND STILL THE PARTS REMAIN UNAVAILABLE. *AK
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 17, 1998. Source: NHTSA Office of Defects Investigation.