1997 Volkswagen Golf

Routine

Owners filed 23 complaints about this vehicle with federal regulators, most often about the power train › automatic transmission. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Power Train › Automatic Transmission3
000
Latches/Locks/Linkages › Doors › Latch2
000
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe2
000
Air Bags › Frontal2
101
Wheels › Lugs/Nuts/Bolts/Studs1
000
Visibility1
000
Tires1
000
Structure › Body › Door › Hinge and Attachments1
000
Seats1
000
Power Train › Driveline › Driveshaft1
000

What owners reported

Newest filings
Visibility
Filed Aug 10, 2009208,800 milesNY

I WAS DRIVING AT NIGHT BRINGING A FRIEND HOME AND AS I WAS APPROACHING AN OFF RAMP, I FELT SOMETHING BURNING ON MY LEGS. I LOOKED DOWN TO TRY TO SEE WHAT IT WAS AND WHEN I LOOKED UP, MY WINDSHIELD WAS COMPLETELY COVERED IN FOG. THANKFULLY THERE WAS A SHOULDER ON THE EXIT, SO I PULLED OVER AND SHUT THE CAR OFF AND DID SOME INVESTIGATING. THERE WAS A SMALL STREAM OF COOLANT COMING DOWN FROM BEHIND MY DASH, AND ONTO THE FLOOR. IF THERE HAD BEEN TRAFFIC I DON'T KNOW WHAT I WOULD HAVE DONE BUT, I HAD TO CALL ANOTHER FRIEND AND COME GET US AT 12:30AM ON THE SIDE OF THE HIGHWAY. I DID SOME INVESTIGATING ONLINE AND SEARCHED FOR RECALLS, AND I FOUND THAT THE MARK 2 JETTAS AND GOLFS HAD A HEATER CORE RECALL. I DID SOME FURTHER INVESTIGATING AND FOUND OUT THAT THE MARK 2 HEATERCORES AND THE MARK 3 HEATERCORES HAVE THE SAME PART NUMBER - SO WHY IS THERE NOT A RECALL FOR THE MARK 3'S? THERE ARE MANY PEOPLE ONLINE AND ON A FORUM CALLED VWVORTEX.COM WHERE THERE IS AT LEAST 40+ REPORTED ISSUES IN THAT SMALL COMMUNITY ALONE. (HTTP://FORUMS.VWVORTEX.COM/ZEROTHREAD?ID=1593587&PAGE=9). *TR

Equipment › Appliance › Air Conditioner
Filed Aug 30, 200581,000 milesNC

AIR CONDITIONING IS LEAKING CONDENSATION INTO THE CAR, FOGGING UP FRONT WINDOW AND COMPROMISING VISIBILITY. FLOORBOARD IS SOAKED WITH WATER, CLOUDING WINDOWS. *NM

Power Train › Automatic Transmission › Lever and Linkage › Floor Shift
Filed Mar 10, 200580,000 milesCA

TRANSMISSION WILL NOT SHIFT WHEN NEEDED INTO HIGHER GEARS, AND SOMETIMES FALLS OUT OF THE PROPER GEAR AND INTO A LOWER GEAR WHEN IT'S NOT SUPPOSED TO, CAUSING ENGINE TO REV WAY TOO HIGH WHILE ON THE FREEWAY. CAR DOES NOT RUN PROPERLY AS A RESULT, AND I CAN'T REALLY DRIVE IT UNTIL IT'S FIXED. I TRIED TO HAVE VOLKSWAGON FIX THE KNOWN PROBLEM, BUT THEY REFUSED. *AK

Power Train › Automatic Transmission
Filed Mar 9, 2005CA

TRANSMISSION FAILED WHILE SHIFTING. DRIVER PULLED OVER, AND NOTICED THAT TRANSMISSION LIGHT FLASHED ON AND OFF. THE VEHICLE WAS TOWED TO THE DEALER, AND MECHANIC DETERMINED THAT TRANSMISSION NEEDED TO BE REPLACED DUE TO THE HOUSING SHAFT. *AK

Structure › Body › Door › Hinge and Attachments
Filed Jun 23, 2004NJ

WHILE INSPECTING THE VEHICLE CONSUMER NOTICED FOUR DOORS' MOLDING SEPARATED FROM VEHICLE. CONSUMER GLUED MOLDING ON TWICE, BUT PROBLEM RECURRED. DEALERSHIP AND MANUFACTURER WERE CONTACTED.*AK

Power Train › Automatic Transmission
Filed Apr 22, 2004CT

AUTOMATIC TRANSMISSION, WHEN THE ENGINE IS "COLD" THE TRANSMISSION DOES NOT SHIFT IN TO GEAR PROPERLY. IT USUALLY GETS STUCK BETWEEN GEARS, IF YOU STEP ON THE GAS AT THE TIME BETWEEN GEARS THE CAR WILL BUCK VIOLENTLY AS IT SHIFTS. EVEN THOUGH IT HAS HAPPEND MANY TIMES I WILL LIST THE DATE IT HAPPENED LAST. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Jan 6, 200430,000 milesIN

AUTOMATIC DOOR LOCK INTERMITTENTLY MALFUNCTIONED IN COLD TEMPERATURES. DOOR KNOB POPPED UP, BUT THE DOOR FAILED TO OPEN AUTOMATICALLY OR MANUALLY. AS A RESULT, CONSUMER WAS TRAPPED IN OR LOCKED OUT OF THE VEHICLE. THE CAUSE OF THE FAILURE HAD NOT BEEN DETERMINED. *AK

Air Bags › Frontal
Filed Feb 6, 2002WA

FRONT AIRBAGS DEPLOY WITHOUT PRIOR WARNING. DEALERSHIP IS AWARE OF PROBLEM.*AK

Air Bags › FrontalCrash1 injured
Filed Jan 23, 2002MD

AIRBAGS IN THE CAR DEPLOYED CAUSING ME TO HIT A CURB MORE THAN ONCE DESSIMATING MY PASSENGER SIDE AND KNOCKING ME THROUGH A LOOP, MY INSURANCE COMPANY IS INVESTIGATING , BUT IM NOT SURE WHAT THE CAN FIND OUT ,I KNOW AUDI(PART OF VW) WAS HAVING PROBLEMS WITH AIRBAGS DEPLOYING BECAUSE OF STATIC CHARGE IN LOW HUMIDITY CONDITIONS ... THANK YOU . JASON A CULLIGAN. *AK

Power Train › Automatic Transmission
Filed Oct 3, 2001KY

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Tires
Filed Dec 6, 2000PA

THE GOODYEAR EAGLE GA TIRES (195/60R14) EXPERIENCED 2 FAILURES, THE RIGHT REAR SIDEWALL HAD A DEFECTIVE CRACK AND THE RIGHT REAR TIRE EXPERIENCED A BLOWOUT, THE CONSUMER IS REQUESTING AN ADJUSTMENT FROM ONE OF TIRES THAT WAS PAID FOR AT A PRO-RATED COST. *SLC

Electrical System › IgnitionFire
Filed Sep 30, 2000MD

THE IGNITION BROKE IN APRIL 2000 & WAS REPLACED BY DEALER. ON 9/1/2000, WHITE, ODORLESS SMOKE CAME FROM LEFT SIDE OF STEERING COLUMN. ON 9/18/2000, BROWN SMELLY SMOKE CAME FROM SAME AREA. CAR TOWED TO DEALER. DEALER KEPT FOR 3 DAYS, COULDN'T FIND PROBLEM, SAID CAR WAS SAFE. ON 9/24/2000, BROWN SMELLY SMOKE CAME FROM STEERING COLUMN ON 3 OCCASIONS. CAR TOWED TO DEALER. DEALER KEPT CAR FIVE DAYS, COULDN'T FIND PROBLEM. THE CAR IS NOW AT ANOTHER REPAIR PLACE. I AM TERRIFIED TO DRIVE THIS CAR. I THINK THE PROBLEM IS DIRECTLY CAUSED BY THE IGNITION REPLACEMENT. VERY UNHAPPY WITH DEALER AND VW USA.

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jul 25, 2000MD

WHEN DRIVING AND ACCELERATING THERE IS A LOUD NOISE COMING FROM THE EXHAUST PIPE. DEALER SAYS PIPE NEEDS TO BE REWELDED OR REPLACED. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jul 25, 2000MD

EXHAUST DOWN PIPE SHEID OUTSIDE LOOSE BOTTOM & TOP NEED TO BE "RECRIMED" (VW 7/24/00) VW DEALERSHIP TOLD ME IT'S A MANAFACTURERS DEFECT BUT MY WARRANTY IS VOID "2 YEARS 24,000 MILES" THE OXYGEN SENSOR/GASKETS/FLEX PIPE ARE ALL EFFECTED TO DO THIS PROBLEM LEADING TO MANIFOLD PROBLEMS ? THE AUTOMOBILE IS 3 YEARS OLD WITH ALL ORIGINAL PARTS. NEW CAR WITH EXHAUST PROBLEMS? THIS PART WAS OF POOR QUALITY ON THE MANAFACTURERS END I FEEL THIS IS A DEFECT THAT SHOULD BE LOOKED INTO BY VW. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Jun 20, 2000FL

DRIVERS SIDE DOOR LOCK BROKE. NLM

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Jun 10, 2000CT

I WAS TOLD BY VW THAT THE O2 SENSORS USE TO BE COVERED BY THE EMMISSIONS CONTROLS WARRANTY. I BELIEVE THESE PARTS WERE OF POOR QUALITY AND THAT VOLKSWAGEN SHOULD REIMBURSE ME. MY MECHANIC NOTED THAT O2 SENSOR FAILURE IS NOT UNCOMMON ON '97 & '98 GOLFS. IF SO, PLEASE CONSIDER INVESTIGATING FOR A RECALL. CONSUMERS SHOULD NOT HAVE TO PAY FOR A MANUFACTURER'S POOR QUALITY. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 2, 1999MA

I WAS DRIVING MY CAR HOME IN THE RAIN AND APPARENTLY MY CAR'S ENGINE HYDROLOCKED BY SUCKING IN WATER THROUGH THE AIRBOX. I WAS TOLD THAT THIS WAS DUE TO OUTSIDE THE NORMAL CIRCUMSTANCES AND THAT MY WARRANTY WOULD NOT COVER IT.

Power Train › Driveline › Driveshaft
Filed Jan 13, 1999MA

NO SUMMARY

Power Train › Clutch Assembly
Filed Jan 8, 1999IL

DEALER COMPLICATED ISSUE. REPAIR TECHNICIAN STATED TO SERVICE REPRESENTATIVE THAT CLUTCH CABLE CAUSED PREMATURE CLUTCH FAILURE. THE MANUFACTURER SHOULD BE HELD RESPONSIBLE FOR ALL REPAIRS TO PARTS THAT FALL INTO THE FIELD OF NORMAL MAINTAINENCE. THE REPAIR COST SHOULD BE PRORATED TO THE EXPECTED LIFETIME OF THE PART. UNFORTUNATELY, THE DEALER CLAIMS THAT VOLKSWAGEN CLAIMS NO RESPONSIBILITY FOR MY CLUTCH FAILURE.

Air Bags
Filed Oct 30, 1998CO

PASSENGER SIDE AIR BAG NO LONGER FUNCTIONAL. DASH WARNING LIGHT WENT ON 10/23/98. NO ACCIDENTS, POWER FAILURE, ETC. AIR BAG SYSTEM NO LONGER WORKING. $700 QUOTE FROM DEALER. NOT COVERED UNDER WARRANTY.

20 of 23 complaints, reproduced as filed.

Across model years

Worst on record: 2015
YearComplaintsRecallsFiresDeathsAssessment
202311000Routine
202281000Routine
20217100Routine
20206200Routine
201963600Do not drive
201829600Do not drive
2017116500Routine
201685900Routine
20151311230Routine
201411500Routine
201343510Routine
201248600Routine
2011110630Routine
201069400Routine
20093000Routine
20081000Routine
20072000Routine
200612300Routine
200519400Routine
200428611Fatalities reported
200327670Routine
200274700Routine
2001116920Routine
200088810Routine
199964710Routine
199818100Routine
1997 — this page23010Routine
199636120Routine
199543500Routine
199441540Routine
19937500Routine
19926200Routine
19918300Routine
199010520Routine

Compare every Golf year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.