Volkswagen Group of America, Inc.: Electrical System › Ignition › Switch
Volkswagen Group of America, Inc. reported this defect to federal regulators on Aug 30, 2023 and put the number of vehicles at risk at 62,538. The repair is free for as long as the recall stands.
The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
The risk
Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
The remedy
Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
7 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Volkswagen GTI | 8 | 3 | 0 | 0 |
| 2020 Volkswagen Jetta | 54 | 6 | 0 | 1 |
| 2019 Volkswagen Golf | 63 | 6 | 0 | 2 |
| 2019 Volkswagen Golf Alltrack | 19 | 3 | 0 | 1 |
| 2019 Volkswagen Golf Sportwagen | 11 | 5 | 0 | 0 |
| 2019 Volkswagen GTI | 179 | 4 | 0 | 0 |
| 2019 Volkswagen Jetta | 552 | 11 | 3 | 19 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V604000.
Full record for the 2020 Volkswagen GTI → · Recalls carrying a do-not-drive advisory → · Where this data comes from →