Filed Jun 24, 2020266,638 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Risk. An unexpected hybrid power system shut down may increase the risk of a crash.
Remedy. Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
All 1 campaign on file, newest first.
What owners reported
Newest filings
Service Brakes
Filed Oct 3, 2026CA
The brake booster pump has malfunctioned, exactly 1 year outside of the secondary coverage supplied in the voluntary customer support program for this exact issue, despite being under 150,000 miles. Now the car is unsafe to drive since the brakes are malfunctioning.
Service Brakes
Filed Sep 17, 2026CA
I am reporting an active, severe safety hazard regarding the braking system on my 2015 Toyota Prius ( Mileage: 79,000). The vehicle has been officially diagnosed by Toyota Culver City with Diagnostic Trouble Code DTC C1391, confirming an internal failure and lack of pressure within the brake booster/actuator assembly. This component defect causes an immediate compromise to the vehicle's braking efficiency and hydraulic pressure, causing a sudden loss of braking power and significantly increasing stopping distances.Toyota was fully aware of this dangerous defect and initiated Customer Support Program ZJB to address it. However, Toyota Brand Engagement Center (Case #260909002032) has explicitly admitted via recorded voicemail that they mailed the safety/defect notification only to a previous owner and failed to notify me. Because they did not cross-reference current registration data, I was never notified of the defect and was deprived of a preemptive remedy before their arbitrary 10-year calendar clock expired. At only 79,000 miles, this critical safety component has failed prematurely, creating an active hazard on public roads. Toyota is refusing to cover the $3,890 repair despite their documented failure to notify the current owner.
Service Brakes
Filed Aug 31, 2026HI
Problem: Brake Actuator is pulsing the Booster Pump to keep running intermittently, 5-10 seconds. Console lights lit up for ABS problem. Does not clear. Toyota Dealership Report: DCT C1391 Abnormal Leak: Monitored TEH Accumulator Pressure and its not holding pressure. Pump keeps running. Rec[ommend] Brake Actuator and Booster Pump Assembly [replacement].` ServCo Toyota dealership in Hawaii Report: Submitted Prior Authorization request with Toyota Hawaii Warranty. Request Denied for Goodwill Coverage on ABS Actuator and Booster Pump.
Service Brakes
Filed Aug 26, 2026NV
On XXX, I was driving my 2015 Toyota Prius with my family in the vehicle and approaching stopped traffic on dry pavement. An emergency vehicle was approaching from behind, so I began braking earlier than usual. When I applied the brakes, the vehicle did not stop normally. The front slowed/stopped while the rear of the Prius suddenly slid sideways toward the adjacent lane, bringing the rear passenger side dangerously close to another vehicle. Had I begun braking at my normal stopping distance, I believe a collision would have occurred. No crash or injuries occurred, but the incident was extremely dangerous. I drove the vehicle very slowly to Purrfect Auto Services, [XXX], where the brake/ABS system was diagnosed. I observed diagnostic code C1391. The shop has had the vehicle since XXX and has experienced repeated problems with used replacement brake-system components that were defective or would not function properly. The vehicle has remained unsafe to return to service while the shop works to obtain a properly functioning replacement part. I am reporting this because the sudden and unpredictable braking behavior created a serious risk to my family and other motorists. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Service Brakes
Filed Aug 11, 2026CA
Code DTC C1391 - Abnormal leak of accumulator pressure. Internal failure of the brake booster pump assembly, preventing the system from maintaining proper hydraulic pressure. This means the brakes don't work, putting the driver's and passengers' lives at risk. This DTC C1391 code and problem were reproduced and confirmed by an independent service center who specializes in 3rd generation priuses. There were warning lights that lit up when the brakes failed - the ABS, traction control, and brake light all lit up but only after the brakes had stopped working. This is a known manufacturer defect but toyota won't pay to fix it because they put a 10 year limit on first driven date or 150,000 miles. This prius only has 100k miles but toyota still won't stand behind their product even though they have admitted it was a manufacturing defect and they sold a defective product.
SeatsCrash1 injured
Filed Jul 28, 2026NC
I was rear-ended by a truck in my prius and my seat laid back on impact. I'm unaware if that was an intended thing or not but it potentially could have injured my neck. My car is currently in a storage lot awaiting the adjustor's inspection so it is available for inspection if needed. No warning lights were available and it hasn't been recreated by the dealer
Electrical SystemCrash
Filed Jul 15, 2026CA
Pulling out of a parking stall, when put vehicle in drive, the engine revved up and accelerated - vehicle crashed, the brakes did not work- there was skid marks. Floor mats are factory OEM were installed properly. I did not hit the accelerator and I am in good health and mind. I have driving for over 30 years, never had and accident nor a ticket! - A county officer was at the seen and left me with vehicle that had to be towed away. The Vehicle is a total loss. I have insurance but felt that this incident need to be reported, There is no safety recalls and the vehicle was always property maintained
Service Brakes
Filed Jun 25, 2026CA
The vehicle experienced a failure in the braking system involving the brake booster/brake actuator assembly. The vehicle displayed diagnostic trouble code C1391, which is associated with a malfunction of the brake booster pump/accumulator system on this model. The failed component is available for inspection upon request. The failure created a safety concern because the braking system warning lights illuminated and the vehicle’s brake assist system may not function properly. A malfunction of the brake actuator/booster system could increase stopping distance, reduce braking performance, and create a potential risk of a crash, especially during emergency braking situations. The problem has been confirmed through diagnosis showing the C1391 trouble code. The issue has been identified as a brake system malfunction requiring repair of the brake booster/actuator assembly. The vehicle has been inspected/diagnosed by a service professional. The vehicle has not been inspected by police or insurance representatives. Toyota/dealer inspection information is available if requested. I contacted Toyota regarding the issue, but they declined assistance because the extended warranty coverage expired approximately 7 months prior to the failure. Before the failure, the vehicle operated normally. The first symptoms occurred when multiple warning lights appeared while driving, including the ABS warning light, brake warning light, parking brake warning light (even though the parking brake was not
SeatsCrash2 injured
Filed Jun 15, 2026205,000 milesIL
The contact owns a 2015 Toyota Prius. The contact stated that while driving and coming to a complete stop, the vehicle was rear-ended by another vehicle driving approximately 35-45 MPH. The contact stated that upon impact, the front driver's seat unexpectedly reclined and struck the rear passenger’s seat. The contact was concerned about the movement of the seat and stated that an occupant seated directly behind the driver's seat could have been injured. The rear bumper, trunk, and rear body structure sustained damage from the crash. The contact stated that the force of the impact caused the rear driver’s side body panels to flare outward and become deformed. No additional property damage had occurred from the crash. The vehicle remained in the roadway following the crash. There was no warning light illuminated. The contact sustained neck injuries, whiplash, and emotional trauma from the crash. Medical attention was sought. The Uber passenger inside the vehicle was also transported from the scene to seek medical attention and treatment; however, the extent of the injury was unknown. The contact considered the vehicle a total loss by the contact, but the vehicle was not declared a total loss. The vehicle was towed to a tow yard. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 205,000.
Service Brakes, Hydraulic
Filed Jun 10, 2026121,000 milesAZ
The contact owns a 2015 Toyota Prius. The contact stated that while driving at 45 MPH, the brake warning lights illuminated. The brakes were inoperable and entered manual mode. The contact stated that the brake warning lights were red and yellow. The vehicle was taken to Brake Masters, where it was diagnosed with brake actuator failure. The local dealer was contacted but did not provide assistance. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 121,000.
Service Brakes
Filed Jun 9, 2026GA
The incident involved having to press extremely hard on the brake pedal to stop the car, while it was uphill in the middle of the road. The car started going backward and was throwing ABS, Master Warning Light, Brake System Warning Light and Warning Buzzer, Brake System Warning Light, and SLIP Indicator signals. This was a highly distraughtful situation on the road. Diagnostics showed C1391 Diagnostic Trouble Code on the 2015 Toyota Prius: brake booster and brake booster pump problem. When pressing the brake pedal there is a high pitched metal scraping noise. Toyota coverage program is only applicable for 10 years from the date of first use or 150,000 miles, whichever occurs first. Many cars run well for over 10 years with good care, so the 10 year cap barely covers anything. This is highly unfair and borderline scamming for an issue so severe, which can cause big accidents on the road. In all honesty, this is a life or death situation when it comes to not being able to properly brake while driving. This should be a full recall!!
Service Brakes
Filed Jun 3, 2026GA
The brake pump and actuator on my 2015 prius has been faulty and the repair was apparently covered under the customer support program but it expired in December. I had no knowledge of it and when I took my car in to a toyota dealership, no one told me about about the profram but told me that they needed to be replaced. I did not get the repair because of the hefty cost and I missed the deadline. My safety and the safety of other drivers were put at risk for not allowing me to be notified by it and my car being at risk for my brakes failing at any time. Their were absolutely no warning lights on my vehicle as well.
Structure › Body
Filed May 30, 2026CA
The factory clear coat has delaminated
Unknown or Other
Filed May 28, 2026NH
Unknown
Service Brakes
Filed May 26, 2026CA
I was driving my 2015 prius for years and occasionally the brake, abs and traction light would come on this is a sign of a failing Brake actuator and booster. Toyota and the Ntsb ordered the following warranty enhancement https://static.nhtsa.gov/odi/tsbs/2020/MC-10181800-9999.pdf My Brake Booster had been exhibiting signs of failing for years and I tried to get a toyota dealership to replace and repair the parts under the warranty extension but I was told I had to wait until I had perminent dash lights and trouble codes. So I had to wait till the booster completely failed. By that time my car had exited the extended warranty perimeters and I am told it is no longer eligible.... even though the components are faulty from the factory and exhibited signs of failure many years prior. I was told to wait until the compenent failed by multiple dealers. My car was in motion and the brake boosters failed, fortunatly it did not cause an accident but this is a serious safety issue. Toyota should have done a compleat recall of the brake actuator and booster pump, rather than have drivers use known faulty components until failure. Toyota corporate has refused to help in the repair of the vehicle despite it showing failure for years.
Service Brakes
Filed May 26, 2026CA
Code C1391 200k miles All the warning signs for brake booster issue came up. The cost is too high and I just missed the Customer Support Program timelines because the code came up late. This needs to be a RECALL, based on how many people experience this issue consistently.
Service Brakes
Filed May 10, 2026CA
Toyota Prius has a known problem with the brake actuator and booster. A notice was sent out in 2019 under the Customer Support Program Expansion with repairs up to 10 years or 150k miles. This is a safety issue and should be covered under a recall with NO TIME OR MILEAGE LIMITS since these problems are not showing up until after 10 years if the car has low mileage, as in our case. We just passed the 10 year mark, but only has 114k miles. No mention of repairs needed were made during regular maintenance visits with Toyota. Additionally, preventative repairs were not offered if the vehicle did not seem to be experiencing problems at that time. The brakes are spongy and unresponsive. The ABS light , traction warning lights, and parking brake lights are staying on.
Service Brakes
Filed May 7, 2026CA
ABS braking system suddenly not working. ABS, BRAKE, and traction control lights all turned on.
Service Brakes
Filed May 6, 2026CA
On 4/16/26, while driving my 2015 Toyota Prius (approximately 87,000 miles) on the freeway, I applied the brakes while transitioning from the [XXX] onto the [XXX] . As I veered right on the curved onramp, the brakes failed to engage properly, causing the vehicle to spin out of control and collide with the side railing. There were fortunately no nearby vehicles on the 2-lane onramp at the time. Under slightly different circumstances, this incident could easily have resulted in serious injury or death to myself and/or others. No airbags deployed. Although I was physically unharmed, I was extremely shaken by the incident. Immediately after the collision, the brake warning light, ABS warning light, and another warning indicator illuminated on the dashboard. Prior to the incident, I had not experienced braking problems severe enough to suggest imminent failure. On 4/17/26, I brought the vehicle to Toyota of Cerritos for diagnostic evaluation. I was informed that the brake booster was the issue and that the vehicle was unsafe to drive. The vehicle was towed to a collision repair center affiliated with my insurance company. After repairing the external collision damage, the collision center informed me that the brake booster malfunction that caused the incident could not be repaired there and would require dealership service. External repair alone: $3706, in addition to increased automobile insurance premiums expected over the next 3 years. I also contacted Toyota Motor Corporation
Service Brakes
Filed Mar 20, 2026LA
In June 2025, while driving on the highway, the vehicle suddenly displayed multiple brake warning lights and warning messages, including the red brake warning light, ABS light, brake system warning light, and traction/slip indicator. At the same time, the brake pedal became stiff and braking effort increased suddenly, creating a near-crash situation because the vehicle did not slow normally. Before that incident, the vehicle had already been making abnormal brake-related noises, including a humming/pumping noise when the brake pedal was applied, and there were intermittent episodes where braking felt abnormal. In June 2025, the vehicle was taken to a Toyota dealership during Toyota’s brake booster support program period. The dealership documented customer complaints of “humming noise in cabin when holding foot on the brakes,” a request to “scan for codes for ZJB enhancement,” and that the “vehicle hard to accelerate and brakes got stiff,” but stated that no qualifying ABS codes were present at that time. In March 2026, the same condition returned and worsened. The vehicle again displayed the red brake warning light, ABS light, brake system warning light, and traction/slip light, and braking performance was reduced. An OBD scan of the ABS control unit showed code C1391, which is associated with brake booster / ABS actuator failure. The Toyota dealership has now diagnosed the vehicle with ABS actuator and brake booster failure and quoted repair. This is a serious safety issue b
Service Brakes
Filed Mar 20, 2026CA
Brake Booster and ABS, Brake Master Cylinder went out in car without any lights or warning while driving the vehicle at a moderate speed on Freeway. I was able to avoid an accident and take the car to a repair shop in which at 119K miles and just at 10.5 yrs old the entire brake system had to be replaced/repaired.
Service Brakes
Filed Mar 20, 2026NC
My brake actuator and brake booster are failing. All of my dashboard lights have come on (brake, ABS, Traction Control, brake system warning light). Unfortunately, I am over 10 years and Toyota is saying that I need to pay out of pocket for the repairs. This is a known problem and should be covered. I was unaware of the known issue and my car didn't start having problems until after the 10 year mark. I am under 150,000 miles.
Service Brakes
Filed Mar 13, 2026CA
TOYOTA PRIUS ABS BRAKE PUMP ACTUATOR BOOSTER FAILING Making hissing noises and warning icon at only 10 years 9 month, 85,000 miles. Toyota extended warranty is NOT covering.
Service Brakes
Filed Feb 21, 2026IL
On Feb. 19, 2026, I went to an auto repair store to change oil. I was told that I need to have rear brake pad and rotor replacement service because my car does not have it. The mechanic showed me and said that I only have the front brake work and it can cause safety issue.
Service Brakes
Filed Feb 19, 2026FL
Inferior brake system on 2015 Prius master brake cylinder and vacuum booster. Extended warranty issues identified by Toyota for 10 years or 150, 000 miles. I bought my Prius used in 2021 with 92,000 miles at age [XXX] old intending it to last as long as I did. I am now [XXX] old and essentially totally independent. The above mentioned parts were identified as not functioning properly on 2/3/2026 (mileage 139, 106). On 2/6/26, I took it to Goettle Toyota, Ocala FL (mileage. 139,160) knowing there was an extended warranty program available that was admitting the parts were defective but not worthy of recall. I was advised the warranty for my vehicle expired 10/26/2025 (3 months and 8 days prior) and was now invalid. Brake replacement cost is $3675.00 + tax🥴. I was provided warranty information and instructed to call Toyota. I called, spoke with Brook and was advised the warranty was invalid due to date even though the car has less than the 150, 000 mile covered and nothing could be done. I was never notified of this issue so I could monitor for problems before the expiration. Average life for these items on a Prius is 250,000 miles, not 139, 000. I am on limited, fixed income and cannot afford this unnecessary repair. I am already gladly driving a 10 year old car to be independent. Loss of transportation changes my entire lifestyle. I cannot afford another car (if I could, I would be fixing this one). I would be reliant FOR THE REST OF MY LIFE, on others for all needs outside o
Service Brakes
Filed Feb 9, 2026CA
The brake booster suddenly fails at 54k mile. Brake responds slower and need to push the brake pedal all the way It seems a lot of 2010-2015 Prius are facing this problem ABS light, skid light, and brake light was on when it happened, first appeared on Feb 6, 2026 Have to replace brake boost for ~$1500
Service Brakes, Hydraulic
Filed Feb 6, 2026114,000 milesWA
The contact owns a 2015 Toyota Prius. The contact stated that while driving at an undisclosed speed, the ABS and the traction control warning lights illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a leak in the brake fluid hose. The contact was unsure what repair was performed, but the vehicle was repaired. The contact stated that the failure reoccurred with an abnormal sound. The vehicle was taken back to the independent mechanic, and the contact was informed that the vehicle needed to be taken to the dealer for a complete diagnostic test. The vehicle was taken to the dealer, where it was diagnosed with brake booster failure. The contact was informed that the brake booster needed to be replaced. The vehicle was not repaired. The contact was notified of Customer Support Campaign: ZJB; however, the contact was informed that the repair was not covered under the Customer Support Program because of the 10-year 100,000-mile limitation. The manufacturer was made aware of the failure, and a case was filed. In addition, the contact stated that the Customer Support Program: ZJB, was mailed out to customers 10 years ago. The contact stated that the information was never received. The failure mileage was approximately 114,000.
Service Brakes
Filed Jan 30, 2026MO
ABS break actuator and abs pump failed while driving losing loss of breaking. Toyota is aware of this problem but refuse to fix this notorious and dangerous problem they have with multiple model years. I was not informed of the limited service campaign. This should be recalled as a safety to the public.
Unknown or Other
Filed Jan 21, 2026MD
Clear coat and paint is peeling, especially on the roof. Toyota is not acknowledging that this happening with the 2015 Prius seaglass pearl paint.
Service Brakes
Filed Jan 16, 2026CA
Defected brake booster hard brake suddenly car less than 100 000 miles many vehicles with the problem
Service Brakes
Filed Jan 15, 2026FL
I purchased a vehicle a year ago whenever my vehicle was still under the tenure and the 10 year and it’s still under 150,000 mile range. The vehicle was purchased strictly from the Toyota dealership in Lakeland, Florida, and shortly thereafter my brakes completely went out and the booster actuator assembly looking it up by further realize that is a very common issue and that there is so much that there’s class action lawsuits and also instead of it having a recall, it has a customer support to replace parts. My car is very dangerous and doesn’t have any brakes and it’s still very new from the dealership. What it’s very interesting is that it’s not throwing any codes at all, though it beeps the entire time that I’m in the vehicle with the ABS light on and I know that it’s that problem why is it not showing any codes I think that for sure, the dealership would’ve had to done something to prevent that in order to sell the car unsafely
Service Brakes
Filed Jan 12, 2026TX
While driving, my brakes became mushy and ineffective. Brake warning lights came on, also. It was very scary driving in rush hour traffic with little to no brakes. There was no reliability. Just keeping as much as possible space between cars, using Hazard lights &prayer.
Service Brakes
Filed Dec 19, 2025TN
The ABS failed while driving on the highway. There was no accident, but it was substantially harder to brake when needed.
Service Brakes
Filed Dec 16, 2025AZ
The vehicle has 95k miles on it and both brake actuator assembly and booster pump have gone bad. This is a defective issue, I called toyota and was told too bad since the program that fixed this ended 02/25. The car met the mileage requirement, but being 10 months out of the date gives toyota the right to wash their hands on a defective part. The part is over $1500 just in parts to replace! This is wrong on their part. Not one option offered.
Service Brakes
Filed Dec 16, 2025AZ
This vehicle has 95k miles, now the vehicle has a brake problem which can cause deadly problems. The parts that have gone bad on this car are defective parts that toyota knows about. The warranty they extended for this ended in 02/2015. They had 150k miles or 10 years limit on that warranty. We are well under the mileage and 10 months over according to toyota. Can’t believe they will dismiss something this delicate and dangerous. The parts are not cheap and it’s something we can’t afford to fix right now. I can’t believe Toyota will just wash their hands on something this important in a vehicle. This is a know defective part! They should have some sort of responsibility and resolution. I called and was told they cant do anything. Even a part offer so we can fix nothing. Please review this and hopefully you can help.
Service Brakes
Filed Nov 29, 2025CA
The brake accumulator went out thanksgiving day on my way home nearly causing an accident. I also missed dinner due to the issue creating a clearly unsafe driving condition where I was barely able to use my brakes. This is a known issue by Toyota, whom extended the warranty to 10 years. Of course, my warranty was 3 days past the 10 years even though it is under the mileage requirement. This should have been a recall, as it is a known and reported problem. I am now out 3300$ for the repair just to get my car in an operable condition. There were no warnings, the abs light as well as the traction alert went off and I lost the ability to properly brake in an instant. There was no warning, nor was I notified about this part.
Service Brakes
Filed Nov 10, 2025CA
Hi, I am reporting a brake system failure on my 2015 Toyota Prius. In July 2025, the ABS and brake warning lights suddenly appeared, and a Toyota service center confirmed it is the known Prius brake system defect. The repair estimate ranges from $4,502 to $27,814, but Toyota declined coverage because the vehicle is just past the 10-year warranty limit. This issue poses a safety risk due to reduced braking performance. 1) The brake system / ABS actuator assembly malfunctioned. and yes, the component is still installed in the vehicle and available for inspection upon request. 2)The ABS is no longer functioning properly, significantly increases the risk of losing control or extended stopping distance, especially in wet or emergency braking conditions. I rely on this car for daily transportation in a car-dependent area, so this issue directly affects my ability to drive safely and could endanger others on the road. 3)Yes. The issue was diagnosed and confirmed by an authorized Toyota dealership center. 4)Yes. The vehicle was inspected by an authorized Toyota dealership only. 5)Yes. The ABS light, brake warning light, and other dashboard indicators suddenly appeared in July 2025.
Service Brakes
Filed Nov 7, 2025MD
The Brake Booster system failed two weeks after the Toyota Customer Confidence Program for that condition ended and they will not reimburse me for a $3000 repair. I knew there was a problem because all the dash lights came on at once while we were driving on a highway. I had it towed away to be repaired and it was found that the brake booster system was failing. Had I ignored it or not acted as immediately as I did the brakes could have failed while the car was in use and hurt or killed me or someone else. They should issue a recall for this condition and fix it for Prius models that still need it and they should reimburse me.
Service Brakes, Hydraulic
Filed Nov 3, 202594,100 milesCA
The contact owns a 2015 Toyota Prius. The contact stated that while driving approximately 15-20 MPH, the ABS, brakes, and the traction control warning lights, and the malfunction indicator light were illuminated. Additionally, the vehicle hesitated to respond while depressing the brake pedal, causing the braking distance to be extended. The vehicle was taken to the dealer, where it was diagnosed with an abnormal leak in the accumulator and a leak in the brake booster pump. The dealer determined that the brake master cylinder and the brake booster pump needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 94,100.
Service Brakes
Filed Nov 3, 2025CA
The ABS, BREAK, and Traction Control, suddenly turned on when I was traveling on the freeway in mild traffic. I was traveling at about 60-65 mph. I attempted to use the breaks and could feel a substantial difference in how much and how hard I had to push in order to stop. The problem has not been confirmed by a dealer or service center. The vehicle was inspected by my brother in law who works on cars frequently. There were no warning symptoms prior to the problem. The problem first occurred on Saturday November 1st at about 12:30. According to my brother in law, it was the break pump that failed; you can hear air escaping when you push on the break pedal.
Electrical System
Filed Oct 25, 2025CA
I was driving from Las Vegas to my home in Los Angeles. An alarming message began flashing on the dashboard telling me to pull over. The vehicle became hard to control. I somehow managed to get it off an exit. I was "lucky" enough to get it towed to a nearby Toyota dealership where I was told the inverter had failed and that that inverter and associated parts had to be replaced. On my 2015 Prius with only 50,000 miles on it. I SPECIFICALLY asked if there had been a recall on the electrical system of any 2015 Priuses, and they flatly said no. I also CALLED TOYOTA, and they also said there were no recalls involving the electrical system or inverters. The Barstow Toyota dealership said it would cost over $5,000 to repair AND that they wouldn't have the parts they needed for a WEEK. As it was, I had been stranded in the desert at a hotel for two days. I then had to pay $1,100 to be towed back to LA and took it to a hybrid mechanic I trust and paid them to do the work. But this cost me THOUSANDS UPON THOUSANDS. In a month where a friend of mine died (which was the reason I was driving from city to city). To have to replace this on a car with only 50,000 miles is preposterous. To NOW find out there actually IS a recall on the 2015 Prius FOR the electrical system involving the inverter is so far beyond frustrating, I don't have the correct word for it.
Service Brakes
Filed Oct 2, 2025MD
On or around 9/13/25 my ABS, Brake, Traction and Emergency Sign sensors turned on in my 2015 Toyota Prius. I noticed that my brakes became squishy and when I drove, it took longer for my car to brake (there was more distance in my braking ability to stop the car). My car also felt a bit more airy than it usually does when I drive it. I took it to 2 independent car repair shops for a diagnostic and both told me that the ABS C1391 code came up. Soon thereafter, I took it to a local Toyota dealership for a diagnostic and was given the ABS C1391(code) Abnormal Leak in the accumulator. The Toyota mechanic informed me that that when he did the diagnostic, the TSB 0024-19 code came up on his end, which means that Toyota alerts their mechanics of the necessary procedures to implement for this problem, as it's a known Toyota problem and defect: 1) Remove & Replace the Brake Booster Assembly w/the Master Cylinder (apparently the master cylinder goes out too since they're connected) and 2) Remove and Replace the Brake Booster Assembly Pump. Toyota's estimate to repair it is $4,404.72; I can't afford this and need a car. It's my only car! I did research and learned that this is a known Toyota issue for Prius (2010-2015) and a Customer Support Program w/an extended warranty was issued to cover the full cost. Despite this, their extended warranty expired for me on 12/29/24, despite me meeting the other 10 yr or 150K or less mileage criteria. Despite filing a complaint with Toyota's Resolut
Service Brakes
Filed Sep 29, 2025SC
Brake Accumulator and Master cylinder has failed. All lights for the ABS, TSC, and VSC are iliuminated
Service Brakes
Filed Sep 25, 2025CA
Before, I was driving and occasionally the traction control light would flash when I put my foot down on the brakes but would go away when released. I didn't think much of it but then a few days later, I went to brake to stop the car and then the abs, traction control and brake system lights lit up on the dash and wouldn't go away. I pulled over safely and turned the car off and on again but it wouldn't go away. The brakes were also noticeably more firm compared to before as it was quite squishy but now it was solid and all regen braking went away and it appeared I had no more ABS which could lead to a collision. I immediately took it into the dealer to have it diagnosed. I did some reading and if I kept driving with this problem, eventually the brakes would fail and collapse completely and leave me unable to stop the vehicle. At the service center, they were able to read the code DTC C1246 and clearing the codes did not work. The part that was replaced was the brake booster and the brake master cylinder and the brake pedal stroke sensor. It appears that a warranty program exists for this issue but it is not a recall. I am also not sure if the part that was replaced is a revised part that will no longer have this issue or there is no change in the part design. I believe this is a massive safety issue and should be a recall and not a warranty replacement program as every prius should be recalled for this defect. I was very close to being out of warranty and if I had taken any
Service Brakes
Filed Sep 22, 2025CA
Got the warning code for C1391 for the brake booster. It failed at 140k miles but because it failed past the 10 year mark did not qualify for the Toyota extended warranty program. I don't think the warranty program is good enough and should be addressed as a recall. I had sudden total brake failure on the highway which could have been extremely deadly.
Service Brakes, Hydraulic
Filed Sep 19, 2025186,000 milesOK
The contact owns a 2015 Toyota Prius. The contact stated that while driving at various speeds and depressing the brake pedal, the brake pedal went to the floorboard, and the vehicle hesitated while responding. The traction control, ABS, BRAKES, and cruise control warning lights were illuminated. The vehicle was taken to Gasket Masters Inc, where it was diagnosed and determined that the ABS assembly was leaking fluid into the braking system, and the ABS module had failed, causing the brake pump to fail. The vehicle was not repaired. Additionally, the malfunction warning light was illuminated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 186,000.
Service Brakes
Filed Sep 18, 2025TX
Our 2015 Prius suffers from the Brake booster/master cylinder defect as outlined in TSB T-SB-0024-19. Which is a well known an pervasive issue for this vehicle. We were unable to medically drive when the vehicle was still under the time frame and mileage which would have allowed it to be covered by Toyota. Despite requesting an extension due to extenuating circumstances (medically unable to drive, thus detect the issue during the covered period) they disclaim any and all remedy. When I was able to drive the vehicle after being cleared from surgical recovery restrictions, the issue was immediately found and reported to Toyota whom promptly denied the claim through their local dealership and subsequently through their offices after sending a letter requesting an exception or good will extension. This issue is a major safety issue and unfortunately also a cost prohibitive repair to take on. The defect in question is acknowledged by Toyota through MULTIPLE TSB's and warranty extensions and their own ZJB Customer support program. We are under the actual mileage cutoff but outside the time frame by a few months (medical period where the vehicle was not driven).
Service Brakes
Filed Sep 3, 2025TX
I have a 2015 Toyota Prius with 48,600 miles. My breaks started failing suddenly while driving which almost got me into a car accident. I took it to my mechanic immediately and the DTC was Code C1281. I was advised to take the car to A Toyota dealer. I got an appointment and a manager was waiting for me wanting to charge me $250 for a new diagnostic test and $2,500 - $3,000 for repair if the diagnosis was correct. I called customer service and washed their hands from any responsibility. I called the Toyota's customer advocate service located in Plano, TX and was on the phone for more than an hour. They apologize, were very courteous, but I was told that I was not covered because I had call too late and that the repair offered by Toyota had expired. They acknowledged that Toyota never issued a recall for this manufacturer defect. I informed them that the discovery of the problem had occurred on [XXX], 10 years and 2 month after I bought the car from them and that the car was almost new with very little mileage. I let them know that felt this was a deceptive trade practice with breach of warranty and breach of implied warranty of merchantability, along with it being a fraudulent concealment with failure to warn their customers of potential danger and harm. I plea with the Toyota's advocate that since the statute of limitation and equitable tolling had not elapsed from the day of discovery that they should honor my request for it being just. I was told that Toyota's decision on
Service Brakes
Filed Aug 22, 2025SC
Code C1391 Leakage in Accumulator abnormal. This required replacement of the master cylinder, brake booster pump assembly. This fault resulted in mushy brake pedal and loss of abs system. The components were replaced at a Toyota dealership. Total cost was $3207.82. Apparently this was a known issue with Toyota for Prius models 2010 through 2015.
Service Brakes
Filed Aug 11, 2025FL
Failure of the: pump break booster actuator Had it towed to Toyota and they said it’s a $3,500 repair
Complaints 1-50 of 166, newest first, reproduced as filed.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 24, 2020. Source: NHTSA Office of Defects Investigation.