2012 Toyota Prius

Above average

Owners filed 422 complaints about this vehicle with federal regulators, most often about the service brakes. It has been recalled 6 times.

When it fails
020k40k60k90k120k200k
50,000 milesMedian miles at failure

236 complaints record an odometer reading. Failures cluster around 010,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes174
1202
Electrical System32
011
Exterior Lighting30
000
Engine24
010
Visibility/Wiper23
000
Unknown or Other20
102
Air Bags20
16012
Structure › Body14
506
Service Brakes, Hydraulic11
100
Power Train10
201

6 safety recalls

Part 573 reports
Hybrid Propulsion System18V684000
Filed Oct 4, 2018807,329 vehiclesToyota Motor Engineering & Manufacturing

Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Risk. If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.

Remedy. Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.

Air Bags › Side/Window16V487000
Filed Jun 30, 2016482,002 vehiclesToyota Motor Engineering & Manufacturing

Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.

Risk. If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.

Remedy. Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.

Seats › Front Assembly › Seat Heater/Cooler16V396000
Filed Jun 2, 20167,749 vehiclesSoutheast Toyota Distributors, Llc

Defect. Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

Risk. If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.

Remedy. SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.

Hybrid Propulsion System › Inverter14V053000
Filed Feb 12, 2014698,457 vehiclesToyota Motor Engineering & Manufacturing

Defect. Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.

Risk. The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.

Remedy. Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.

Equipment › Other › Labels13V123000
Filed Apr 9, 20137,525 vehiclesSoutheast Toyota Distributors, Llc

Defect. Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."

Risk. An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.

Remedy. Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Seats13V014000
Filed Jan 16, 20133,235 vehiclesSoutheast Toyota Distributors, Llc

Defect. Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Risk. If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Remedy. Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

What owners reported

Newest filings
Air BagsCrash2 injured
Filed Aug 18, 2026140,000 milesUT

The contact owned a 2012 Toyota Prius. The contact stated that while making a left turn at 10 MPH, another vehicle crashed into the vehicle and t-boned the front passenger's side door of the vehicle. The air bags did not deploy. There was no warning light illuminated. After the impact, the front windshield slowly cracked. A Police report was filed. The contact and her husband were transported by ambulance to the hospital. The contact suffered a fractured sternum, five fractured ribs, a crushed left wrist, and two fractured bones in the left ankle. The contact's husband had a fractured neck and five fractured ribs. The vehicle was towed to a tow yard and was declared a total loss by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.

Service Brakes
Filed Jul 17, 2026IA

Brake warning lights on, buzzing sound every 10 seconds. Likely a known actuator and master cylinder issue

Service Brakes
Filed Jul 17, 2026LA

Brake lights icons stay on mechanic at Toyota dealership state need new brak master cylinder and booster

Engine
Filed Jul 6, 2026IL

Unknown. There were a multitude of codes that appeared on the diagnostics causing problems with engine. The temperature, brake, tire sensor lights are all on. The cruise control is not working. White smoke emitting from tail pipe and engine. Main engine coolant leaking. Car overheating rapidly.

Service Brakes
Filed Jul 2, 2026HI

My 2012 Toyota Prius is experiencing brake actuator pump failure, presenting diagnostic trouble codes C1253 (brake actuator pump motor stuck/locked) and C1256 (brake actuator pump motor overcurrent). These codes trigger ABS, brake, and VSC warning lights and disable ABS and stability control. Toyota previously acknowledged this exact defect under Customer Support Program ZJB, which covered 2010-2015 Prius vehicles for brake booster and brake booster pump assembly failures triggered by these specific codes. I am the original owner of this vehicle, purchased new in 2012. I never received notification of CSP ZJB despite being the registered owner at the time notifications were distributed in 2019-2021. My current mileage is under 150,000 miles, within the secondary coverage mileage limit established by the program. Toyota has declined to provide goodwill coverage citing program expiration. This is a known safety defect that reduces braking effectiveness and disables ABS — it should have been addressed through a mandatory recall rather than a voluntary program with an expiration date that left original owners without recourse due to failed notification.

Service Brakes
Filed Jun 15, 2026OR

The power brake unit and actuator are failing.

Service Brakes
Filed May 28, 2026CA

Almost had an accident due to the brake master, actuator and booster pump assemblies, failing. There were no warning lights alerting me to an issue. Just lost ability to break and car shut off completely while in motion.

Service Brakes
Filed May 7, 2026NC

The brake booster and brake booster pump assembly (also referred to as the Accumulater or Accentuater) have failed in my vehicle the same as Toyota's known defect that was mentioned in their Customer Support Program 20TE07 (part numbers can be found within the filing of their CSP 20TE07). I am reporting that this issue appears to have affected more than their initial estimate of ~118,960 states impacted vehicles.l because Toyota is declaring my vehicle is outside of their CSP 20TE07 although their defect endangers my safety (and the safety of others) and attempts to put their defective vehicle brake parts as my financial burden. This issue should have been/should be a larger recall. Thank you.

Service Brakes
Filed Apr 27, 2026CA

2012 Prius with 174,344 miles in great condition, with regularly scheduled oil changes. ABS/Break Actuator failure on freeway with no warning other than a beep a few seconds before the breaks disappeared completely. Break pads changed 4 months ago and new wheels installed as well. This is a known problem with Toyota under the TSB002419 where Break booster actuator was put on a customer service program to be fixed by the dealerships, but has since expired since 2022. The cars are still known to have their breaks go out due to this malfunction but it is now not covered by Toyota and cost $4K-$5K to fix which is more than the market value of the car today. This needs to be fixed and regulated.

Electrical System › Instrument Panel › Speedometer/Odometer
Filed Apr 10, 2026227,000 milesGA

Odometer Fraud. The contact purchased a 2012 Toyota Prius. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 187,000, and at the time of registration, it was discovered that the mileage was 227,000.

Service Brakes, Hydraulic
Filed Mar 4, 2026175,000 milesNY

The contact owns a 2012 Toyota Prius. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated, with an abnormal sound coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed with brake booster failure. The contact was informed that the brake booster pump needed to be replaced. The vehicle was not repaired. The contact stated that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure. The contact was informed that an undisclosed Extended Warranty Program had expired. In addition, the contact was informed that the repair was not covered. The failure mileage was approximately 175,000.

Service Brakes
Filed Feb 22, 2026CA

My Brake Booster/Actuator failed on me while on the freeway with out any warnings. It made it really hard to stop the car. I didn't find out what it was untill I took it into a repair shop and they told me it was the Brake Booster/Actuator.

Service Brakes
Filed Feb 14, 2026MD

The vehicle is experiencing a suspected brake actuator / brake booster failure. Multiple warning lights appeared simultaneously, including ABS, Brake, Traction Control, and Master Warning lights. The vehicle produces a frequent buzzing noise from the brake system, especially at low speeds or when stopped. The noise occurs repeatedly when pressing the brake pedal, indicating the system is struggling to maintain hydraulic pressure. This condition raises serious safety concerns because it may reduce braking performance and increase stopping distance. Brake system failures present a significant risk to vehicle occupants and others on the road. After researching the issue, I learned this appears to be a common failure in Toyota Prius vehicles of similar model years, and Toyota previously issued extended warranty coverage for the brake booster/actuator assemblies. However, many vehicles now exceed the coverage limits despite the safety nature of the defect. I am submitting this complaint because a failing brake system is a critical safety hazard, and this issue appears widespread.

Service Brakes
Filed Feb 7, 2026CA

Vehicle check engine code C1391 (Antilock Brake System - abnormal leak in accumulator) came up on 2/5/2026. Recommended repair is to replace the Brake Booster Pump and Assembly, Brake Booster - over $1000 in parts alone. This WAS covered by an Extended Warranty by Toyota (10 years / 150K miles). I only have 120K miles at this time but am past the 10 year mark. However, it seems that this part will fail in every Prius given time and encourage NHTSA to monitor these failures and hold Toyota accountable to address post the 10 year / 150K mile mark.

Service Brakes
Filed Jan 25, 2026MO

Vehicle: 2012 Toyota Prius Mileage: Approximately 217,000 miles While driving normally in traffic, the vehicle experienced a sudden and unexpected brake system failure. Multiple warning lights illuminated simultaneously, including the red BRAKE warning light, ABS warning light, traction control light, and warning symbol (!). Shortly after, the vehicle began emitting an audible warning/beeping, and there was a sudden loss of power brake assist. The brake pedal behavior changed abruptly: the pedal became very soft initially, then became suddenly hard halfway through travel, This failure occurred while approaching another vehicle in traffic, and I narrowly avoided rear-ending the vehicle in front of me. The unexpected loss of brake assist created an immediate and dangerous situation, as the vehicle did not decelerate as expected when the brake pedal was applied. Due to the seriousness of the brake failure and safety risk, the vehicle was removed from service and towed. This incident represents a critical safety defect, as sudden loss of braking assist while driving poses a significant risk to vehicle occupants and other road users. I am reporting this incident to document the hazard and request investigation into the reliability and safety of the brake system design. I am requesting you to please issue a recall and reimburse me , as these parts are very expensive , it affected my financial situation, Thanks

Service Brakes
Filed Dec 26, 2025NC

My 2012 Toyota Prius plug in hybrid had just passed state inspections and was even looked at by a dealership a year ago with no reported issues. I brought up a whirring issue at the dealership when breaking but the dealership said that’s normal for a hybrid. In a matter of minutes while driving, the traction light, brake light, and ABS light came on as well as a groaning, whirring sound when breaking. Over time, the breaks failed and I could not stop the car, almost causing a wreck because I could not stop without putting all my body weight on the break pedal. When taking it to the Toyota dealership for a whole diagnostic, they said it was a break actuator and break booster failure that is known to happen with Prius’s. They quoted me $3000 for a repair and then marked my breaks as yellow not red on their sheet implying I could still drive it despite the dangerous situation of driving without functioning breaks. When looking into it, this seems to be a known and common problem with Prius’s due to a faulty manufactured part. Codes were c1391, wc1256, and c1252. I believe this part should be recalled and Toyota should fix these faulty parts, especially considering they inspected my car and did not mention it as an issue despite it being a known issue. I got a second opinion from Mavis Tires and they concurred with the diagnosis but could not fix it.

Service Brakes
Filed Dec 25, 2025NY

While driving, the vehicle experienced a sudden brake system malfunction without prior warning or gradual degradation. The vehicle was being operated under normal driving, road, and weather conditions. No recent brake service, repairs, or aftermarket modifications had been performed prior to the failure. Multiple warning lights illuminated on the dashboard, including the ABS warning light, brake warning light, and traction control warning light. Shortly after the warning lights appeared, the vehicle began emitting continuous warning beeps. Audible buzzing or pumping noises were also present from the brake system during the malfunction. During this event, brake performance was reduced and braking felt inconsistent. The brake pedal became hard at times and spongy at other times, requiring increased effort to slow the vehicle and resulting in unpredictable braking response. This created a safety concern while the vehicle was in motion. The driver was forced to alter driving behavior and exercise extreme caution due to reduced braking confidence and unpredictable pedal feel. The malfunction has occurred intermittently during normal driving. The condition temporarily resolves on its own and later reoccurs without corrective action. The suspected failed component is the brake actuator / ABS actuator assembly. A diagnostic scan retrieved fault codes C1252 (Brake Booster Pump Motor ON Time Abnormally Long), C1253 (Pump Motor Relay Malfunction), and C1256 (Accumulator Low Pressure), w

Suspension
Filed Dec 12, 2025196,347 milesVA

The contact owns a 2012 Toyota Prius. The contact stated that while reversing, the driver's side rear wheel flipped over. The vehicle was towed to the dealer, where it was diagnosed with a corroded I-Beam assembly on the rear wheel. The contact was informed that the driver's side rear hub and the BRG assembly, rear suspension, and bolts needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 196,347.

Electrical System › Instrument Panel › Speedometer/Odometer
Filed Dec 2, 2025281,586 milesCO

Odometer Fraud. The contact’s son recently purchased a 2012 Toyota Prius. The vehicle was a private sale. After the purchase, it was discovered that there was a mileage discrepancy based on the Carfax report. At the time of purchase, the vehicle displayed 137,000 miles. However, the Carfax report listed the mileage as 281,586 miles, and the current mileage on the vehicle was 151,103.

Service Brakes
Filed Nov 28, 2025CA

While driving on a city road below the speed limit, braking was compromised leading to loss of traction and failure of the ABS system. During the incident, the brake, ABS, and engine warning lights all turned on and a collision was only avoided due to pumping of the brakes. Further investigation by a mechanic revealed a failure of the brake actuator system. Failure of this system has increased the stopping distance of the vehicle considerably and makes braking unreliable and unpredictable.

20 of 422 complaints, reproduced as filed.

Across model years

Worst on record: 2010
YearComplaintsRecallsFiresDeathsAssessment
20265100Routine
202516200Routine
202424400Routine
202319401Fatalities reported
202224100Routine
20216000Routine
202014000Routine
201930300Routine
201836100Routine
201791320Routine
2016154500Routine
2015165113Fatalities reported
2014207310Above average
2013409330Above average
2012 — this page422620Above average
2011518670Above average
20102,82210132Fatalities reported
2009502642Fatalities reported
20081,497467Fatalities reported
20072,003491Fatalities reported
20061,439651Fatalities reported
20051,051641Fatalities reported
2004610620Above average
200399100Routine
2002167245Fatalities reported
2001165330Routine
20004000Routine

Compare every Prius year →

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 4, 2018. Source: NHTSA Office of Defects Investigation.