Owners filed 502 complaints about this vehicle with federal regulators, most often about the exterior lighting. It has been recalled 6 times.
When it fails
03000030,000 milesMedian miles at failure
402 complaints record an odometer reading. Failures cluster around 0–10,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Exterior Lighting
95
1
0
1
Service Brakes, Hydraulic
68
8
0
4
Service Brakes
60
6
0
3
Vehicle Speed Control
51
19
0
11
Service Brakes, Electric
39
6
0
0
Electrical System
34
1
2
0
Engine
13
0
0
0
Unknown or Other
12
1
0
0
Fuel System, Gasoline
12
1
0
0
Traction Control System
11
0
0
0
6 safety recalls
Part 573 reports
Seats13V014000
Filed Jan 16, 20133,235 vehiclesSoutheast Toyota Distributors, Llc
Defect. Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Risk. If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy. Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Hybrid Propulsion System › Inverter12V536000
Filed Nov 14, 2012350,662 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.
Risk. The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.
Remedy. Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Steering › Gear Box › Shaft Sector12V537000
Filed Nov 14, 2012669,705 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Risk. Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Remedy. Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Equipment › Other › Labels10V036000
Filed Feb 3, 2010153,418 vehiclesSoutheast Toyota Distributors, Llc
Defect. SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Risk. A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy. DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Equipment › Other › Labels10V035000
Filed Feb 3, 2010271,417 vehiclesGulf States Toyota, Inc.
Defect. GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Risk. THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy. DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Vehicle Speed Control › Accelerator Pedal09V388000
Filed Oct 5, 20094,445,056 vehiclesToyota Motor North America, Inc.
Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
Risk. A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy. TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
What owners reported
Newest filings
Service Brakes
Filed Jun 17, 2026CT
Dashboard Warning Lights: ABS, VSC, Parking Brake Light, Triangle with Exclamation Point, Codes: C1256 & C1391, Intermittent Audible Cabin Buzzing indicating critical pressure loss on start-up for about 10 seconds...then stops, not loss so much as anti-braking quick bursts at about 5 mph of stopping v slowly and seamlessly coming to a stop. I contacted Toyota Corporate Case Management; they refused to escalate or remediate the issue due to vehicle mileage, despite being notified of the active brake pressure leak codes and the audible safety alarm.
Service Brakes
Filed May 7, 2026KS
I own 2 2009 Toyota Prius. Both cars less than 175,000 miles and both have failed ABS modules. The ABS module in this vehicle is also the power brake booster. This failure can cause braking issues such as loss of braking or sudden brake application. Only known fix is replacement of the ABS brake module which requires the Toyota Techstream service computer.
Service Brakes
Filed Apr 25, 2026OK
Brake actuator is broken. Toyota knew about this problem and they had a warranty for 10 years or 150k miles. Mine only has 80k miles. The repair is half of what the car is worth. I thought a Toyota with such low miles would be dependable. Toyota knew that people have died from this problem with their car. I need this car to get to work and get my kids to school. It’s older than 10 years so I am just screwed on something they knew was broken. Of course the sales person at the Toyota dealership did not tell us about it when he sold us the car
Service Brakes, Hydraulic
Filed Apr 8, 2026174,000 milesKY
The contact owns a 2009 Toyota Prius. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the ABS warning light was illuminated. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The contact was informed that the extended warranty had expired. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the extended warranty had expired. The failure mileage was approximately 174,000.
Unknown or Other
Filed Sep 10, 2025KY
Cooling system
Service Brakes
Filed Aug 11, 2025CA
The brake actuator is failing. It’s making unusual noises when stepping on the brakes. A new additional noise started in the last month which is the pump connected to the brake actuator. The technician told me the brakes are about to fail. Toyota used to cover this issue but stopped a few years ago. It’s a $3,000.00 job at the dealer.
Breaking system failure do to ASB Actuator, breaks are locking and vehicle is engine braking.
Unknown or Other
Filed Mar 12, 2025MI
When I am coming to a stop or need to put on my brakes my car will accelerate at a jump ahead pace As if to take off instead of slowing down and stopping. Regardless whether I’m turning a corner or I’m continuing straight when I have to Put on the brakes it speeds up instead.
Service Brakes, Hydraulic
Filed Feb 14, 2025157,000 milesFL
The contact owns a 2009 Toyota Prius. The contact stated that while driving at an undisclosed speed, extra effort was needed to stop the vehicle while depressing the brake pedal. In addition, the contact stated that the instrument panel intermittently went blank and failed to operate as needed. The vehicle was taken to an independent mechanic where the contact was informed that the ABS and the instrument cluster needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 157,000.
Service Brakes
Filed Dec 5, 2024TN
In the 2009 Toyota Series II vehicle there are two parts for the brake actuator pump assembly which has been cycling about every 20 seconds for the past six months or more. There is an intermittent tone when depressing the brake pedal before starting the car (engine off). The Brake dash warning light is on continuously. Occasional loss of brake power in reverse causing the driver to re-apply the brakes to stop unwanted motion of the vehicle.
Service Brakes
Filed Oct 29, 2024AR
My dashboard brake, tire pressure, vsc and AB’s light came on while driving
Service Brakes
Filed Oct 18, 2024CT
Failed brake actuator. Toyota knows about the issue and refuses to honor any reasonable repair. Braking at any speed the car ferociously pulls to the left, throwing you into another lane or on coming traffic.
Service Brakes
Filed Oct 9, 2024WA
The engine light went on while driving on the highway. We immediately pulled over and had the vehicle towed to the nearest dealership. The dealership informed us that both the Brake Actuator (Toyota part TO44500-47141) and water pump (Toyota par TOG9020-47031) had failed. The car was no longer save to drive.
Service Brakes
Filed Aug 22, 2024CA
Car Mechanics say I need a new ABS actuator/pump costing about $4,400 at dealership and over $2500 at garages. Most quoting about $3500.00. It is a known fact that this is common on Pruises, which I am now learning. I feel Toyota should be reimbursing their consumer for this unexpected charge. My car has only about 60000 miles on the car. RIght now I have to park the car until I come up with the money. So have no invoice to attach until I do the repair.
Electrical System
Filed May 23, 2024167,532 milesIN
The contact owns a 2009 Toyota Prius. The contact stated that the instrument cluster was intermittently inoperable. The contact stated that the failure had been recurring increasingly. Additionally, the contact stated that the vehicle would fail to start or to turn off intermittently while pressing the Push to Start button. The contact stated that the vehicle would respond as needed after several attempts. The vehicle was taken to an independent mechanic, where it was diagnosed that the instrument panel combination meter had failed and needed to be replaced. The mechanic related the failure to Toyota Campaign Number: ZTV and referred the contact to the dealer for the repair. The dealer was contacted and informed the contact that the repair could not be covered under Toyota Campaign Number: ZTV. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 167,532.
Service Brakes
Filed May 1, 2024116,000 milesCA
The contact owns a 2009 Toyota Prius. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. Additionally, the contact depressed the brake pedal however, the brakes did not function as needed. The vehicle was driven to the residence. The dealer was contacted and made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure however, the contact was informed that the failure was like an unknown recall; however, the recall notification had expired. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 116,000.
Service Brakes
Filed Mar 5, 2024NC
Losing all breaking from abs dealership says $3000 to replace abs brake actuator module. I have been hearing from other second generation owners this is a common problem and it vecomes unsafe when you lose brake functioning in traffic additionally it was an extended warranty twice with no milage limitations but wondering why itvwasntvrecalled. Now I fear driving because u safe yet I am unable to afford to make the repair because I am unable to worker as delivery driver is my employment to generate income needed for repair.
Service Brakes
Filed Jan 27, 2024NC
ABs Light came on high pitched sound and brakes suddenly stopped working while driving making very unsafe driving conditions. i recently purchased this car as my second, 2nd generation prius but the abs recall was evidently not performed when it was recalled and extended. this puts me upside down in a loan because i have found the repairs will be $1000-$2000 and now I can not afford to drive it. the car is at my home and available for inspection upon request. i felt very unsafe last night and the abs light recently came on and was intermittently making the high pitch sound which was continuous last evening when i was driving when the brakes stopped functioning
Exterior Lighting
Filed Dec 18, 2023MA
Apparently a known issue with the HID lights coming on or off intermittently.
Exterior Lighting
Filed Oct 31, 2023GA
The front lights and break lights sometimes turn off while I am driving. Both of the lights or one of them.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jan 16, 2013. Source: NHTSA Office of Defects Investigation.