Toyota Motor Engineering & Manufacturing: Hybrid Propulsion System › Inverter
Toyota Motor Engineering & Manufacturing reported this defect to federal regulators on Jun 24, 2020 and put the number of vehicles at risk at 266,638. The repair is free for as long as the recall stands.
The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
The risk
An unexpected hybrid power system shut down may increase the risk of a crash.
The remedy
Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
7 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2017 Toyota Prius V | 12 | 1 | 0 | 3 |
| 2016 Toyota Prius V | 16 | 1 | 0 | 6 |
| 2015 Toyota Prius | 166 | 1 | 1 | 29 |
| 2015 Toyota Prius V | 24 | 2 | 0 | 3 |
| 2014 Toyota Prius | 210 | 3 | 1 | 26 |
| 2014 Toyota Prius V | 82 | 4 | 4 | 5 |
| 2013 Toyota Prius | 414 | 3 | 4 | 40 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V369000.
Full record for the 2017 Toyota Prius V → · Recalls carrying a do-not-drive advisory → · Where this data comes from →