Page 4 of 11 · complaints 151–200 of 502

2009 Toyota Prius complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Exterior Lighting
Filed Oct 28, 2015155,000 milesVA

WITHIN THE LAST FEW WEEKS, THE HEADLIGHTS RANDOMLY TURN OFF. SOMETIMES THE DRIVER'S SIDE, SOMETIMES THE PASSENGER SIDE...SOMETIMES BOTH AT THE SAME TIME. TONIGHT, I HAD BOTH HEADLIGHTS AND DASH LIGHTS SHUT OFF WHILE DRIVING HOME DOWN A DARK, WET, VERY CURVY, LEAF COVERED ROAD. QUICKLY TURNING THE LIGHTS ON AND OFF BRIEFLY SOLVED THE PROBLEM. THIS SHOULD NEVER HAPPEN AND POSES A TREMENDOUS THREAT OF BODILY HARM NOT ONLY TO THE DRIVERS/PASSENGERS IN THE PRIUS, BUT TO OTHER TRAVELERS AS WELL. I AM EXTREMELY DISAPPOINTED IN TOYOTA FOR REFUSING TO BE ACCOUNTABLE AND ACCEPT RESPONSIBILITY FOR THE SAFETY OF THE MANY CONSUMERS WHO HAVE EXPERIENCED THIS PROBLEM.

Electrical System
Filed Oct 26, 2015108,331 milesCA

TL* THE CONTACT OWNS A 2009 TOYOTA PRIUS. WHEN THE IGNITION SWITCH WAS TURNED TO THE ON POSITION, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING ECU FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,331.

Exterior Lighting
Filed Oct 1, 2015101,000 milesCA

HEADLIGHTS, HIGH INTENSITY DISCHARGE TURN OFF. BOTH HEADLIGHTS TURN OFF WHILE DRIVING.

Steering
Filed Sep 28, 2015128,000 milesCA

STEERING IN MY 2009 PRIUS COMPLETED FAILED AND LOCKED UP. I LITERALLY WAS UNABLE TO STEER MY CAR. LUCKILY, I WAS ON A NEIGHBORHOOR STREET ABOUT TO TURN INTO MY DRIVEWAY AND WAS NOT DRIVING AT HIGH SPEEDS OR IN A TURN LANE. I CANNOT BELIEVE THAT AN ELECTRONIC STEERING COMPONENT LIKE THIS CAN FAILI? HOW IS THIS POSSIBLE? I WANT TO ENSURE THAT THIS DOESN'T HAPPEN TO OTHER PRIUS DRIVERS AND ENSURE THAT THIS ISN'T A FAULTY PART ISSUE. IT IS A PUBLIC SAFETLY ISSUE AND THAT THERE NEEDS TO BE SOME SORT OF BACK UP STEERING MECHISIM TO PREVENT THIS FROM HAPPENING IN THE EVENT THAT THERE IS A "SHORT INSIDE THE POWER STEERING ELECTRONIC CONTROL UNIT. I SHUTTER TO THINK WHAT COULD OF HAPPENED.

Exterior Lighting
Filed Sep 10, 2015150,000 milesPA

RIGHT HEADLIGHT DOES NOT STAY ON. HAD THE FILAMENT CHANGED 2-3 TIMES AND STILL BURNS OUT. THIS IS NOT SAFE. CANNOT GET A GOOD ANSWER AS TO WHY THIS KEEPS HAPPENING!!!

Electrical System
Filed Sep 4, 2015160,400 milesAR

THE BALLASTS FOR THE HID LIGHTS IN THE 2009 PRIUS ARE FAMOUSLY UNRELIABLE. MINE DEMONSTRATED THIS LAST EVENING IN A VERY UNNERVING WAY. THE HEADLAMPS WOULD SIMPLY TURN OFF WITHOUT WARNING, SOMETIMES ONE, AND MANY TIMES, BOTH, LEAVING ME TO THE MERCY OF STREET LIGHTS! THIS IS INCREDIBLY DANGEROUS. I CHECKED ON IT AND FOUND THAT THIS HAPPENS TO HUNDREDS OF PRIUS DRIVERS. ISN'T TOYOTA CONCERNED THAT ITS $1,200 CHARGE FOR FIXING ITS OWN DEFECTIVE EQUIPMENT (FOR THE BALLASTS ARE KNOWN FOR THIS) WILL LEAD TO DEATH OF POOR PERSONS WHO CANNOT AFFORD THE FIX? SHOULDN'T THERE BE A GENERAL RECALL FOR SUCH A CONSUMER-SAFETY ISSUE? (SURE, CYCLING THE LIGHTS TURNS THEM BACK ON, BUT WHEN YOU ARE DRIVING IN THE DARK, IT ISN'T EASY TO THINK WELL.)

Exterior Lighting
Filed Sep 2, 2015AK

THE PASSENGER SIDE HEAD LIGHT WORKS INTERMITTENTLY. WHEN ILLUMINATED A FAINT FLICKER CAN BE SEEN. DON'T KNOW WHAT PRECISELY CAUSES IT TO COME BACK ON BUT IT DOES. CHANGING THE HEAD LAMP DID NOT RESOLVE THE PROBLEM. THIS SEEMS TO BE A RECURRING PROBLEM WITH THE PRIUS.

Exterior Lighting
Filed Aug 22, 2015100,000 milesCA

DRIVING AT NIGHT, THE DRIVERS SIDE HID WOULD FLICKER AND THEN SHUT OFF COMPLETELY. LAST NIGHT FOR THE FIRST TIME WHILE DRIVING A DARK ROAD, BOTH HID SHUT OFF LEAVING ME IN TOTAL DARKNESS.

Exterior Lighting
Filed Jul 22, 201598,000 milesCA

THIS HAS BEEN A RECURRING PROBLEM. THE HEADLIGHTS WILL TURN OFF WITHOUT ANY WARNING. THEY TURN BACK ON IF I FLIP THE SWITCH OFF AND THEN BACK ON AGAIN. THE FACT THAT THE LIGHTS ARE ON EVERY TIME I LEAVE THE HOUSE (I CAN SEE THEIR REFLECTION AGAINST THE GARAGE WALL) MEANS THEY ARE NOT BURNT OUT, BUT THE FACT THAT I HAVE ALMOST BEEN HIT MULTIPLE TIMES BY PEOPLE WHO THEN HONK AND FLASH THEIR BRIGHTS TO TELL ME MY HEADLIGHTS ARE OFF MEANS THAT THEY ARE TURNING OFF ON THEIR OWN. THROUGH INTERNET SEARCHES AND CHAT FORUMS, I HAVE LEARNED THAT I AM NOT ALONE IN THIS DANGEROUS ISSUE WITH MY 2009 TOYOTA PRIUS.

Exterior Lighting
Filed Jul 16, 201580 milesIL

MY 2009 PRIUS RIGHT HEADLIGHT GOES OUT PERIODICALLY AND WITHOUT WARNING. IF I TURN THE HEADLIGHTS OFF & ON AGAIN, IT WORKS AGAIN, BUT ONLY FOR A PERIOD OF TIME.

Vehicle Speed ControlCrash1 injured
Filed Jun 8, 2015ID

2009 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WAS INSPECTED ON MAY 10, 2010. ON FEBRUARY 11, 2010, THE CONSUMERS WIFE WAS APPROACHING A SMALL BUSINESS IN A PARKING LOT. SHE WAS ALMOST AT A DEAD STOP, WHEN THE VEHICLE SUDDENLY WENT A RAPID ACCELERATION MODE, JUMPED A CURBED AND SIDEWALK, AND HIT A BRICK WALL OF A BUSINESS BUILDING. THERE WAS SEVERE DAMAGE TO THE VEHICLE AS WELL AS TO THE BRICK WALL OF THE BUILDING. THE AIR BAG DID NOT DEPLOY. *JB

Unknown or Other
Filed Jun 5, 2015100 milesIL

PRIUS HYBRID BATTERY TUBE VENT MATERIAL GIVES OFF A STRONG PLASTICIZER SMELL. THIS IS CONTINOUS AND IN ALL SEASONS. THIS MAY BE DANGEROUS TO HEALTH OF OCCUPENTS.

Air BagsCrash1 injured
Filed May 20, 201518,252 milesPA

I WAS STRUCK BY A SPEEDING AUTO SO HARD THAT THE FORCE OF THE IMPACT OBLITERATED THE ENTIRE FRONT END OF MY VEHICLE. I SUFFERED SERIOUS LEFT KNEE AND LEFT SHOULDER INJURIES. NOT ONE TAKATA AIRBAG DEPLOYED. HAD THE AIRBAGS FUNCTIONED PROPERLY I MIGHT HAVE AVOIDED THE INJURIES TO MY BODY. MY CAR WAS CONSIDERED A TOTAL LOSS.

Exterior Lighting
Filed May 15, 201576,000 milesNY

THE HID LIGHTS HAVE BECOME INTERMITTENT. FIRST THE LEFT ONE WOULD RANDOMLY GO OFF AND THEN LATER COME BACK ON, ON MORE THAN ONE OCCASION. MORE RECENTLY THE RIGHT ONE IS SHOWING THE SAME BEHAVIOR.

Exterior Lighting
Filed May 6, 2015150,000 milesWA

BOTH HEADLIGHTS GO OUT WITHOUT WARNING WHEN DRIVING DOWN THE HIGHWAY. *TR

Engine
Filed May 3, 2015130,000 milesIA

THE 2009 PRIUS ENGINE HAS A DEFECT IN THE SEALS ALLOWING OIL TO SEEP INTO THE ENGINE AND BE BURNED. THIS CAUSES THE MOTOR TO USE EXTENSIVELY MORE OIL THAN NEEDED. CAUSING POSSIBLE NEAR FAILURE. IT MUST BE CRITICALLY MAINTAINED OR THE ENGINE WILL RUN DRY AND DESTROY ITSELF. *TR

Exterior Lighting
Filed May 1, 201540,000 milesVA

HEADLIGHTS INTERMITTENTLY FAIL. BULBS ARE OK. HEADLIGHT CAN BE RESTARTED BY TURNING THEM OFF THEN BACK ON. A DANGEROUS SITUATION! *TR

Service BrakesCrash
Filed Apr 28, 201579,000 milesMA

I WAS DRIVING 10-15 MPH IN THE MIDDLE OF MY SMALL TOWN, COMING UP A SLIGHT HILL ON A STREET THAT LEVELED OUT SHORTLY BEFORE THE SITE OF THE ACCIDENT. AS I DROVE UP ONTO THE LEVEL PART OF THE STREET, I SAW THAT THERE WAS A LONG LINE OF CARS STOPPED AHEAD OF ME, WAITING FOR A TRAFFIC LIGHT TO CHANGE. I WAS ABOUT 2-3 CAR LENGTHS FROM THE LAST CAR IN THE LANE OF TRAFFIC, WHEN THE LAST CAR IN THE LINE OF CARS AHEAD OF ME BRAKED VERY SUDDENLY, AND AS I WAS COMING UP TO THAT CAR, I ALSO STEPPED HARD ON MY BRAKES - AND - MY BRAKES COMPLETELY FAILED! I WILL HAVE NIGHTMARES FOR THE REST OF MY LIFE OF THOSE NEXT FEW MOMENTS OF PRESSING ON THE BRAKE AND SEEING MY CAR IGNORE ME AND CONTINUE FORWARD, RIGHT INTO THE CAR IN FRONT OF ME. AND, I FELT THAT MY CAR ACCELERATED, AS THE BRAKES FAILED, WHICH MADE THE SITUATION EVEN WORSE. MY CAR HIT THE CAR IN FRONT OF ME (CAR #2) WHICH HIT CAR #3, WHICH HIT CAR #4. MY CAR WAS DECLARED A TOTAL LOSS, THE CAR IN FRONT OF ME WAS BADLY DAMAGED AND HAD TO BE LOADED ONTO A FLATBED TRUCK OF THE COLLISION COMPANY. CARS #3 AND #4 COULD BE DRIVEN AWAY; CAR #3 HAD SOME DAMAGE TO THE FRONT AND BACK OF THE CAR, WHILE CAR #4 HAD SOME SCRATCHES ON THE REAR BUMPER. I WAS NEVER NOTIFIED OF ANY SAFETY RECALL FOR THE BRAKES OF THIS CAR, BUT I WAS OFTEN ALARMED WHEN THE BRAKES SEEMED TO SLIP OR NOT WORK FOR A FEW SECONDS EACH TIME THAT I DROVE OVER A SMALL BUMP, POTHOLE, MANHOLE COVER, ETC. DURING THE SIX YEARS THAT I OWNED AND DROVE THIS CAR. THERE ARE MANY OTHER PRIU

Exterior Lighting
Filed Apr 10, 201555,000 milesUT

ABOUT TWO YEARS AGO ONE OR ANOTHER OF MY HEADLIGHTS WOULD GO OFF INTERMITTENTLY. WHEN I TURNED THE SWITCH OFF AND BACK ON, THEY'D BOTH BE ON. THIS WAS IRRITATING BUT IT WAS RANDOM AND SPORADIC ENOUGH THAT I DIDN'T TAKE IT IN FOR SERVICE UNTIL BOTH LIGHTS STARTED GOING OFF IN RECENT WEEKS. I THEN DISCOVERED ON THE INTERNET THE HISTORY AND EXTENT OF THIS PROBLEM. THE SERVICE PEOPLE AT THE DEALERSHIP ONLY INDICATED THAT THIS PROBLEM HAD OCCURRED WITH THE 2005-2009 PRIUS BUT WEREN'T FORTHCOMING WITH OTHER BACKGROUND INFORMATION. $500 LATER I HAVE NEW LIGHTS. MY PLAN IS TO HAVE "PROBLEMS" WITH THEM EVERY 11 MONTHS AS LONG AS I OWN THE CAR, IF THEY DON'T GO OFF ON THEIR OWN, SO THAT I CAN GET THE PROBLEM FIXED UNDER THE DEALER'S 12 MONTH WARRANTY. FORTUNATELY, MOST OF MY DRIVING IS DOWNTOWN IN A LARGE CITY WHERE OTHER LIGHTING IS AVAILABLE. I DID THINK WHENEVER I WAS ON THE FREEWAY AT NIGHT I'D BETTER HAVE THE LIGHTS CHECKED. ALTHOUGH THERE APPARENTLY ISN'T A BODY COUNT WITH THIS PROBLEM, OR IS THERE?, IT CERTAINLY WOULD HAVE BEEN HELPFUL TO HAVE RECEIVED SOME WRITTEN INFORMATION FROM TOYOTA OR NHTSA THAT THIS PROBLEM IS PERVASIVE AND COULD BE VERY DANGEROUS. *TR

Electrical SystemCrash
Filed Mar 21, 2015115,276 milesGA

WHEN MY 2009 TOYOTA PRIUS GOES OVER 65 MPH THE PROBLEM LIGHT FLASHES ON THE DISPLAY AND THE THE ENGINE OIL LIGHT ILLUMINATES AS WELL. *TR

Seats
Filed Mar 17, 201580,000 milesCA

TOYOTA PRIUS 2009 HEADLIGHTS WERE ON AND OFF FINALLY THE LEFT SIDE WENT OFF TOTALLY. THE SEAL OUTSIDE THE HEADLIGHT DIDN'T PREVENT OF WATER CAME INTO THE SYSTEM AND DAMAGED IT . ALSO WHILE DRIVING THE CAR ACCELERATED AND DECELERATED BY ITSELF . AND WHILE STOPPING THE CAR JUMP. *TR

Exterior Lighting
Filed Feb 17, 201559,000 milesTX

MY PASSENGER HEADLIGHT WILL TURN OFF WHILE I AM DRIVING. NOW BOTH HEADLIGHTS WILL TURN OFF AT ONCE. USUALLY ONE WILL COME BACK ON. THIS IS VERY DANGEROUS! THIS BEGAN IN JANUARY 2013. *TR

SteeringCrash
Filed Feb 17, 201568,440 milesAZ

WHILE INCHING SLOWLY INTO A PARKING SPOT, VEHICLE SUDDENLY ACCELERATED AT FULL SPEED TO JUMP OVER THE PARKING BARRIER. WHEELS WERE TURNED SLIGHTLY TO RIGHT, SO CAR VEERED RIGHT AND STOPPED AS IT HIGH-CENTERED ON THE BARRIER, JUST BEHIND FRONT WHEELS. NO INJURIES- DRIVER & CHILD IN BACK WERE BUCKLED. WITNESSED BY MANY PEDESTRIANS WHO RAN TO ASSIST. ONE WITNESS SAID THE SAME THING HAPPENED IN HER PRIUS, BUT TOYOTA WAS USELESS TO HELP. IN MONTHS SINCE THE INCIDENT, TOYOTA HAS BEEN TERRIBLE AT RESPONDING IN ANY HELPFUL WAY. THE BLACK BOX RECORDER SHOWS NOTHING, OF COURSE, SINCE IT WAS A SLOW IMPACT WITHOUT AIRBAG DEPLOY. MOST INTERESTINGLY, THE NHTSA HAS NO INFO OF THIS INCIDENT, WHICH I'M REPORTING TODAY ONLY BECAUSE I NOTICED IN THE OWNER MANUAL ON REAR PAGE, SMALL PRINT, SOME INFO ABOUT REPORTING SAFETY DEFECTS FOR U.S. OWNERS... BUT AT LEAST 20 TOYOTA PERSONNEL, INSURANCE ADJUSTORS, REPAIR FACILITIES AND SALES TEAM MEMBERS NEVER SAID ANYTHING ABOUT SUCH A REPORT. HENCE MY ASSUMPTION THAT MOST OF THESE INCIDENTS ARE NOT REPORTED TO GOV'T UNLESS FATALITIES OCCUR. *TR

Exterior Lighting
Filed Feb 14, 201584,200 milesCA

2/14/2015 AS I WAS CHECKING MY VEHICLE I SAW A LOT OF CONDENSATION IN THE DRIVERS SIDE HID HEADLIGHT ASSEMBLY. AFTER RESEARCHING I SAW THIS IS A COMMON PROBLEM WITH SUBSEQUENT PROBLEMS OF HEADLIGHTS GOING ON AND OFF WITH NO WARNING. THE HEADLIGHT SEAL PROBLEM IS A COMMON ISSUE AND THERE WAS A CLASS ACTION LAWSUIT. UNFORTUNATELY IT ENDED 2011 AND I DIDN'T KNOW AT THAT TIME I WOULD EXPERIENCE THE ISSUE AT A LATER DATE. THERE SHOULD BE A RECALL FOR THIS $400 PLUS REPAIR. THE PART ALONE IS $375. *TR

Engine
Filed Feb 14, 201575,985 milesCA

WATER PUMP FAILURE. 76,000 MILES IS PREMATURE FOR A WATERPUMP. *TR

Electrical System
Filed Feb 13, 20155,102 milesCA

THIS CAR HAS HAD 3 NEW BATTERIES AND IT HAS JUST OVER 5,000 MILES. TODAY AAA JUMPED THE CAR AND I DROVE FOR OVER AN HOUR TO CHARGE UP THE BATTERY, THEN I WENT GROCERY SHOPPING, CAME OUT AND THE CAR WOULDN'T START. CALLED AAA THEY CAME OUT AND STARTED MY CAR AND CAME HOME. GOT UP TO TAKE IT INTO THE DEALERSHIP AND IT WON'T START. THE TEST HE RAN ON THE BATTERY I WAS TOLD THE BATTERY IS OK, THERE IS SOMETHING WRONG IN THE ELECTRICAL SYSTEM. THE ELECTRICAL MONITOR ON THE DASHBOARD DOES NOT SHOW ME HOW MANY MILES PER HOUR I HAVE BEEN DRIVING. THE BLUE LINE GO UP MAKING ME THINK THE BATTERY IS CHARGED, BUT WHEN I STOP I CANNOT RESTART THE CAR. I CANNOT AFFORD TO KEEP TAKING MY CAR INTO TOYOTA TO GET IT FIXED. THE DEALERSHIP IS TOYOTA TEMECULA VALLEY ON YNEZ RD, ALSO CALLED TOYOTA4U.COM. MAYBE IT IS THE POWER BUTTON, NOT CONNECTING TO THE ELECTRICAL. LAST TIME THE SERVICE REP YELLED AT ME THAT IT WAS MY FAULT FOR NOT TAKE THE CAR OUT EVERY DAY AND DRIVING IT ON THE FREEWAY, AND I WAS SO EMBARRASSED I SAID JUST PUT ANOTHER BATTERY IN IT. I HAVE ALWAYS HAD CADILLAC BEFORE THIS, BUT I FELT TOYOTA WAS A RELIABLE CAR, AND MY NEIGHBOR LIKE THEM. *TR

Exterior Lighting
Filed Feb 10, 201575,000 milesAL

I PURCHASED THIS 2009 PRIUS FROM MY ELDERLY PARENTS WHO DIDN'T DRIVE AT NIGHT SO THE HID ISSUE WAS NOT DISCOVERED UNTIL AFTER WARRANTY. MY WIFE AND I WERE DRIVING AT NIGHT IN JAN. 2012 AND BOTH HEADLIGHTS WENT OUT. I CALLED TOYOTA (LIMBAUGH AND HOOVER) IN BIRMINGHAM, AL. ABOUT THE SAFETY ISSUE AND THEY SAID THEY WEREN'T AWARE OF ANY ISSUES AND TOYOTA HAD NO RECALL. AT THIS POINT, I'M OUT APPROXIMATELY $400 AND MY TIME AND THE ISSUE KEEPS COMING BACK. CAN YOU PLEASE HELP? THANK YOU. *TR

Exterior Lighting
Filed Jan 30, 201540,000 milesCA

DRIVER'S SIDE HEADLIGHT WILL GO OUT WITHOUT WARNING. LATER THE LIGHT WILL GO OUT AGAIN. THE HEADLIGHT HAS BEEN REPLACED AS WELL AS THE AMPLIFIER. THE NEW LIGHT BULB WAS LEFT ON FOR 3 HOURS WHILE CAR WAS PARKED BUT THEN WHEN IT WAS DRIVEN, THE LIGHT WENT OUT AGAIN. *TR

Service Brakes
Filed Dec 30, 201498,500 milesAZ

TL* THE CONTACT OWNS A 2009 TOYOTA PRIUS. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. IN ADDITION, THE BRAKE, THE VSC, AND THE ABS WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,500.

Exterior Lighting
Filed Dec 17, 2014114,000 milesMN

TL* THE CONTACT OWNS A 2009 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT DEACTIVATED AND ACTIVATED THE HEADLIGHT SWITCH AND THE HEADLIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 114,000.

Exterior Lighting
Filed Dec 16, 2014CA

MY 2009 PRIUS HAS HEADLIGHTS THAT INTERMITTENTLY FLICKER OR EXTINGUISH AT RANDOM TIMES. SOMETIMES THE RIGHT HEADLIGHT WILL EXTINGUISH, SOMETIMES IT'S THE LEFT HEADLIGHT, AND SOMETIMES BOTH EXTINGUISH AT THE SAME TIME. SOME TIMES THE LIGHT(S) COME BACK ON WITHOUT ANY ACTION, AND SOMETIMES IT IS NECESSARY TO TURN THE HEADLIGHT SWITCH OFF AND RIGHT BACK ON. TO DATE, THE LIGHTS HAVE RESUMED NORMAL OPERATION WHEN THEY ARE TURNED ON AND OFF, AT LEAST SO FAR IT HAS WORKED EVERY TIME. THIS CAN BE EXTREMELY DANGEROUS AND FRIGHTENING ESPECIALLY ON THE FREEWAY OR A MOUNTAIN ROAD. THIS PHENOMENON SEEMS TO BE INCREASING IN ITS FREQUENCY OF OCCURRENCE. WHY HASN'T TOYOTA BEEN FORCED TO RECALL THE PRIUS FOR THIS LIFE THREATENING SAFETY ISSUE? I WAS TOLD BY THE TOYOTA DEALER THAT IT'S A BAD FILAMENT IN THE HEADLIGHT, I'VE NEVER SEEN A FILAMENT BEHAVE THAT WAY. *TR

Exterior Lighting
Filed Dec 12, 2014100,000 milesIL

HEADLIGHT GOES OUT RANDOMLY AND REQUIRES THE HEADLIGHTS TO BE TURNED OFF THEN ON. *TR

Engine
Filed Nov 23, 201450,000 milesOR

SERVICE ENGINE LIGHT, CODE P1121, COOLANT RECOVERY TANK FLOW CONTROL VALVE BAD. THERE IS A SERVICE CAMPAIGN ON THIS FOR 2007 PRIUS AND THE PROBLEM IS SUPPOSED TO BE SOLVE FOR 2009 PRIUS. ALSO THIS IS PART OF THE EMISSION CONTROL SYSTEM, AS THE PURPOSE OF COOLANT RECOVERY TANK IS THE WARM UP ENGINE SOONER TO PASS EMISSION TEST. CALLED TOYOTA DEALER, NOT COVERED BY EMISSION WARRANTY. THIS IS A KNOWN AND VERY COMMON PROBLEM AND TOYOTA IS DRAGGING ITS LEG ON IT. *TR

Engine
Filed Nov 9, 201441,632 milesCA

TOYOTA DEALER RECEIPT: CHECK ENGINE LIGHT ON - COOLANT CONTROL VALVE STUCK... REPLACED COOLANT CONTROL VALVE COST/$589.97 INCLUDING 450.00 LABOR + ENGINE WATER PUMP LEAKING COOLANT REPLACED ENGINE WATER PUMP/ ENGINE DRIVE BELT COST/$557.98 INCLUDING $430.00 LABOR MILEAGE!!! 41, 632 MILES 2009 PRIUS TOTAL COST $1173.41. CUSTOMER COMPLAINED TO TOYOTA MOTOR CORP AND RESPONSE WAS...NO FINANCIAL ASSISTANCE -36,000 MILE WARRANTY HAS PASSED. *TR

Exterior Lighting
Filed Nov 8, 2014104,000 milesIA

HEADLIGHT WILL INTERMITTANTLY GO OUT. TURNS BACK ON WHEN LIGHTS ARE TURNED OFF AND ON BUT KEEPS RECURRING WITH NO WARNING. *TR

Exterior Lighting
Filed Nov 1, 201484,000 milesTX

PASSENGER HEAD LIGHT STARTED FLICKERING ON AND OFF, I PULLED OVER TURNED CAR OFF THEN BACK ON, HEAD LIGHT CAME ON BUT WAS DIM. I DON'T DO MUCH NIGHT DRIVING AND THIS WAS VERY CONCERNING. I STILL HAVE THIS ISSUE, AND HAVE NOW FOUND ON LINE THAT THIS SHOULD BE A SAFETY RECALL. UP TO $400 TO FIX, JUST FOR A HEAD LIGHT. YOU GOT TO BE KIDDING. AS SOON AS THE OTHER HEAD LIGHT STARTS ACTING UP AS WELL I WON'T BE ABLE TO DRIVE AT NIGHT. I DON'T HAVE $800-$1000 TO REPLACE HEAD LIGHT. THIS IS A REAL SAFETY ISSUE. THERE NEEDS TO BE A RECALL. *TR

Electrical System
Filed Oct 23, 2014122,000 milesCA

DRIVING ON A DARK ROAD I WENT FROM HIGH BEAMS TO LOW AND THE ENTIRE LIGHTING SYSTEM WENT OUT. I WAS QUICK SO CYCLED THE HEADLIGHT SWITCH, EVERYTHING CAME BACK ON BUT THE PASSENGER HEADLIGHT. TRIED REPLACING THE LIGHT BULB, IT STILL WONT WORK. I PAID EXTRA FOR THESE H I D HEADLIGHTS. NOW I'M TOLD 1000 DOLLARS TO FIX THEM. *TR

Electrical System
Filed Oct 14, 201459,000 milesMO

I HAD JUST PURCHASED MY 2009 TOYOTA PRIUS THE EVENING OF FRIDAY DECEMBER 28TH 2012 AND HAD ONLY DRIVEN THAT WEEKEND. THEN ON THE 31ST I NOTICED WHEN I WAS PULLING INTO A GAS STATION I HAD ONLY ONE HEADLIGHT WORKING... DIDN'T THINK TO MUCH ABOUT IT. THEN WHEN I WAS LEAVING NOTICED THAT BOTH LIGHTS WERE ON WORKING. A FEW HOURS LATER I NOTICED A FLICKER LIKE A LIGHT WAS GOING OUT. NOTICED AGAIN PASSENGER HEADLIGHT WAS GOING OUT.. I HAD THE CAR BACK AT THE SHOP OVER A BATTERY ISSUE ON JANUARY 2ND AS MY BATTERY HAD SUDDENLY DIED. WHEN I TOOK IT UP TO TOYOTA I MENTIONED THE HEADLIGHT WAS TOLD OH NOTHING THEY CAN SEE. THEN MONTHS LATER IT CONTINUED. THEN AGAIN EVERY NOW AND THEN.. I WOULD FLIP THE LIGHTS ON AND OFF AND SOMETIMES IT WOULDN'T DO IT AGAIN FOR MONTHS... THEN IN SEPT 2013 IT STARTED TO DO IT ON BOTH SIDES. AGAIN CONTACTED TOYOTA NOTHING. THEN MY TEENAGER DAUGHTER HAD THE CAR AND CALLED ME HYSTERICAL SAYING NO HEADLIGHTS WERE ON. SHE HAD JUST GOTTEN HER LICENSE DAYS PRIOR. HER FIRST OUTING WITHOUT ME. THEN AGAIN BATTERY ISSUE WENT BACK TO TOYOTA WAS TOLD NOT A CLUE. NOW READING THE INFO I'VE COME ACROSS WITH 2001-2009 PRIUS HEADLIGHT ISSUES I'M PISSED THAT TOYOTA IS AWARE OF THIS AND LIED AND SAID THEYHAD NOT HEARD OF SUCH A THING. NOW OCTOBER 2014 I AM NO LONGER ABLE TO DRIVE THE CAR IN THE RAIN OR AT NIGHT. AS I NOW HAVE NO HEADLIGHTS. I FIND THIS A MAJOR SAFETY ISSUE AND CONSIDERING HOW MANY PEOPLE HAVE STATED THIS AND THE FACT SOMEONE CAN BE KILLED OR INJURED SERIOUSL

Equipment Adaptive/Mobility
Filed Oct 3, 201480,000 milesIL

MY 2009 PRIUS HAS A NON-NAVIGATION MULIT-FUNCTION DISPLAY THAT CONTROLS EVERYTHING FROM SOUND TO TEMPERATURE TO HANDS FREE PHONE. PLUS, IT FUNCTIONS AS THE REARVIEW CAMERA DISPLAY. IN AUGUST OF 2014 AT ABOUT 80,000 MILES THE SCREEN BEGAN TO TURN OFF SPONTANEOUSLY WHILE DRIVING (IF IT TURNED ON AT ALL.) I HAVE READ MANY REPORTS OF THIS HAPPENING TO THE 2009 MODELS. I AM CONCERNED MOST ABOUT THE REAR VIEW SCREEN BECAUSE THIS MODEL OF PRIUS HAS LARGE BLINDSPOTS AND I RELIED HEAVILY ON THIS SCREEN. *TR

Air Bags
Filed Sep 23, 201496,000 milesCA

AFTER READING THE NEW YORK TIMES ARTICLE (11 SEP 2014) ON TAKATA AIR BAGS, I FOUND OUT THAT OUR 2009 TOYOTA PRIUS WAS NOT (YET) SUBJECT TO RECALL FOR THE DEFECTIVE TAKATA AIRBAGS, EVEN THOUGH, ACCORDING TO THE NYT MANY MILLIONS OF TOYOTAS HAD THESE AIR BAGS. I CONTACTED TOYOTA USA CUSTOMER SUPPORT TO INQUIRE IF OUR PRIUS HAD AIR BAGS MANUFACTURED BY TAKATA. I WAS INFORMED BY TOYOTA USA THAT THEY CONSIDERED THIS INFORMATION AS "PROPRIETARY" AND WOULD NOT INFORM ME AS TO WHETHER OR NOT OUR VEHICLE HAD AIR BAGS MANUFACTURED BY TAKATA AND THEREFORE LIKELY TO HAVE DEFECTIVE CANISTERS SHOULD THERE EVER BE AN INCIDENT THAT CAUSED THE AIR BAGS TO DEPLOY (OR EXPLODE, AS THEY CASE MAY BE). TOYOTA SHOULD BE REQUIRED TO INFORM CUSTOMERS IF TOYOTA HAS USED TAKATA AIR BAGS IN THEIR VEHICLES, EVEN IF THE NHTSA & DOT HAS NOT YET GOTTEN AROUND TO MANDATING A RECALL. TO ME, THIS SEEMS SIMILAR TO THE GM STARTER ISSUE FOR WHICH THERE WAS PLENTY OF BLAME ON NHTSA-DOT AS WELL AS GM. THANK YOU. *TR

Exterior Lighting
Filed Aug 30, 201480,000 milesCA

THE HID HEADLIGHTS STARTED TO FLICKER AND WENT OFF. REPEATEDLY HAPPENED. FIRST THE PASSENGER SIDE THEN THE DRIVER SIDE. I HAD THE HID HEADLIGHTS REPLACED TWO DAYS AGO. THE PASSENGER HEADLIGHT WAS STILL DIMMED, THE DRIVER'S SIDE SEEMED FINE. TODAY, THE DRIVER'S SIDE WENT OFF AGAIN AND WON'T TURN BACK ON. THE PASSENGER SIDE IS STILL WORKING, BUT DIMMED. *TR

Equipment Adaptive/Mobility
Filed Aug 29, 2014102,000 milesFL

THE RUBBER COVER TO THE OUTSIDE TRUCK LATCH HAS MELTED COMPLETELY IN HOT FLORIDA WEATHER AND HAS BECOME GOOEY TO THE POINT OF DRIPPING ONTO MY LICENSE PLATE. THE TRUCK IS VERY DIFFICULT TO OPEN AND SOMETIMES I AM UNABLE TO LOCK OR OPEN THE CAR BECAUSE THE TRUNK IS NOT ALL THE WAY CLOSED. THIS IS A SAFETY ISSUE BECAUSE IF I NEEDED TO GET INTO THE TRUNK TO GET A SPARE TIRE I MAY NOT BE ABLE TO. GIVEN MANY OTHER REPORTS OF THIS ISSUE DATING BACK TO 2007 MODELS, TOYOTA SHOULD STOP USING THIS TYPE OF COMPONENT AND SHOULD RECALL THIS ITEM AND FIX IT WITH A DIFFERENT MATERIAL SO THIS DOES NOT KEEP HAPPENING. I AM ALSO CONCERNED THE EXPOSED LATCH WILL CAUSE ELECTRICAL DAMAGE TO THE TRUNK OR LIGHTING BECAUSE OF SEVERE RAIN THAT OFTEN OCCURS IN FLORIDA WHERE THIS PROBLEM SEEMS PREVALENT. *TR

Electrical System
Filed Aug 23, 201489,761 milesTX

THERE HAS BEEN NO INJURIES OR VEHICLE DAMAGE. I LEFT OFF TOTAL REPAIR COST BECAUSE THE REPAIR SHOP HAS NOT FINISHED SOLVING THE PROBLEM. IN 2013 I STARTED HAVE HAVING HEADLIGHT PROBLEMS AND HAVE IT ABOUT THREE MONTHS SINCE. I HAVE REPLACED THE HEADLIGHT BULBS SEVERAL TIMES ON BOTH SIDES. ONE TIME THE HEADLIGHTS WOULD OPERATE OPPOSITE( ONE SIDE WOULD BE HIGH BEAM ONLY AND THE OTHER WOULD BE LOW BEAM ONLY AND WHEN SWITCHING THE SWITCH INSIDE TO HIGH BEAM THE HEADLIGHTS WOULD SWITCH AS TO WHAT THEY DID ONLY. ON WED 8/20/14 THE LOW BEAM QUIT WORKING. I EARLIER PURCHASED A NEW PLUG AND 2 NEW BULBS IN CASE I HAD A PROBLEM. I TOOK THE CAR TO AN INDEPENDENT REPAIR SHOP( MY ONLY TOYOTA DEALER IN MY TOWN CAN NOT BE TRUSTED) WHERE I LIVE. HE INSTALLED THE NEW PLUG AND WE TRIED EACH OF THE TWO NEW BULBS AND THEY EXHIBITED THE SAME PROBLEM - THE LOW BEAM WAS JUST A SPEC OF LIGHT; NOT ENOUGH FOR THE LOW BEAM. HE TESTED THE VOLTAGE IN THE GROUND SIDE OF THE PLUG AND THE FUSE POSITION IN THE FUSE ASSEMBLY AND IT LIT UP HIS VOLTAGE TESTER WITH A SPEC OF LIGHT. HE HAD NO IDEA WHAT SYSTEM SENT THE VOLTAGE TO THE LOW BEAM SIDE FOR THE PASSENGER SIDE HEADLIGHT. I AM TAKING THE CAR BACK ON WED 8/27/14 TO FINISH THE JOB. *TR

Equipment Adaptive/Mobility
Filed Aug 9, 2014AZ

ON JUNE 22, 2010, PURSUANT TO TOYOTA FLOOR MAT RECALL #90L REGARDING POTENTIAL INTERFERENCE WITH THE ACCELERATOR PEDAL, MY EXISTING TOYOTA FRONT FLOOR MATS WERE REPLACED WITH NEW TOYOTA ALL WEATHER MATS. AFTER ABOUT 2 YEARS, THE REPLACEMENT MATS FAILED AND WERE REPLACED ON 8/25/2012. THE FAILURE WAS WITH THE RUBBER MATERIAL WHICH FRAYED AT CONTACT OF MY RIGHT FOOT WITH THE MAT AND AT THE 2 HOLES THROUGH WHICH THE RETAINER CLIPS ARE ATTACHED. BOTH FLOOR MAT HOLES TORE LINEARLY ALLOWING THE FLOOR MAT TO EVENTUALLY CREEP UNDER THE ACCELERATOR PEDAL. ON AUGUST 4, 2014 I HAD TO PURCHASE ANOTHER SET OF FRONT FLOOR MATS BECAUSE OF FLOOR MAT FAILURE IDENTICAL TO THE ABOVE DESCRIPTION. CURRENT MILEAGE AROUND 81,000 MILES. THE REPLACEMENT FLOOR MATS THAT TOYOTA PROVIDES ARE OF INFERIOR QUALITY AND NOT ABLE TO WITHSTAND 2 YEARS WORTH OF ROUTINE DRIVING. TOYOTA WILL NOT GUARANTEE THEIR MATS BEYOND 1 YEAR, IT IS OF CONCERN THAT THE FAILING FLOOR MATS SET UP A SAFETY SITUATION EXACTLY COMPARABLE TO THE SAFETY CONCERN THEY WERE MEANT TO ALLEVIATE. THERE IS NO WARNING PROVIDED BY TOYOTA THAT THEIR MATS WILL FAIL AFTER ABOUT 2 YEARS OF AVERAGE DRIVING AND THAT THEY SHOULD BE INSPECTED AND IF DAMAGED, REPLACED. HOW MANY UNSUSPECTING MOTORISTS WHO HAVE REPLACED THEIR FLOOR MATS 2 OR MORE YEARS AGO ARE AT RISK? *TR

Exterior Lighting
Filed Aug 4, 201436,117 milesCA

LEFT FRONT HEADLIGHT BEGAN TO FLICKER, THEN FAILED COMPLETELY ON HIGHWAY WHILE DRIVING AT NIGHT. TAKEN IN FOR REPAIR ON 8/2/14. WAS TOLD THAT ENTIRE HID ASSEMBLY UNIT AND COMPUTER SUB-ASSY HAD TO BE REPLACE. *TR

Exterior Lighting
Filed Jul 15, 2014134,000 milesSC

WHILE DRIVING AT NIGHT, BOTH HEADLIGHTS, WITHOUT WARNING WENT OUT. IMMEDIATELY, I PULLED TO THE SIDE OF THE ROAD AND TURNED THE HEADLIGHT SWITCH TO OFF. THEN, PAUSED A MOMENT BEFORE RELIGHTING THEM, UNFORTUNATELY RELIGHTING THEM NORMALLY FAILED. SO AGAIN, I WORKED WITH THE SWITCH, ONLY TO DISCOVER THAT THESE WOULD RELIGHT IF AND ON IF I HELD THE LIGHTS ON USING THE 'DIMMER MODE' TO BRIGHT THE ROAD. UNFORTUNATELY, MINE LIKE OTHERS, IS UNPREDICTABLE AT BEST - SO REPRODUCING THIS INCIDENT 'ON DEMAND' IS DIFFICULT AT BEST. IN READING OTHER CONSUMER COMPLAINTS, THIS SEEMS TO BE AN ONGOING AND COSTLY PROBLEM. AFTER FURTHER REVIEW, I HAVE DISCOVERED THAT THIS HEADLIGHT CHALLENGE HAS BEEN PART OF A CLASS ACTION LAWSUIT. SHAME ON TOYOTA FOR NOT ISSUING A RECALL ON THIS MATTER - PRIUS OWNERS, AS WELL AS FELLOW DRIVERS WHOM WE SHARE THE ROAD WITH ARE AT HIGH RISK. *TR

Power Train
Filed Jul 15, 201466,000 milesOH

TL* THE CONTACT OWNS A 2009 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE SHIFTED OUT OF GEAR AND STALLED. THE VEHICLE COULD BE RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER, WHO COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. THE VIN WAS NOT AVAILABLE.

Exterior Lighting
Filed Jul 9, 201458,000 milesVA

HEADLIGHT ON RIGHT SIDE (PASSENGER) FADES OUT RANDOMLY - GETTING WORSE OVER PAST 6 MONTHS. NOW BOTH LIGHTS GO OUT. TURNING OFF/ON *USUALLY* FIXES, BUT DOESN'T LAST. *TR

Exterior Lighting
Filed Jun 30, 201489,546 milesGA

HEADLIGHTS EITHER PASSENGER OR DRIVER SIDE WILL GO OUT FOR NO REASON. TURNING THE LIGHTS OFF AND ON WILL RELIGHT BOTH HEADLAMPS, BUT ONLY FOR A SHORT PERIOD OF TIME. *TR

Exterior Lighting
Filed Jun 16, 201456,000 milesMO

HEADLIGHTS AT FIRST SEEMED TO ONLY FLICKER THEN I HAD A HEADLIGHT GO OUT THEN I NOTICED THAT I COULD FLIP THE LIGHTS ON AND OFF GET IT TO COME ON. NOW ITS TO THE POINT WE CAN NOT USE THIS CAR AT NIGHT. ITS BECOME A SAFETY HAZARD AND I DO T THINK ITS SOMETHING I SHOULD PAY TO REPAIR AND THINK TOYOTA IS STUPID FOR NOT RECALLING. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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