What owners reported
Newest filingsSteering
Filed Sep 17, 2026MA
I am filing this complaint regarding my 2024 Ram 1500 and unresolved defects that I reported while the vehicle was still covered by the bumper-to-bumper warranty. My primary concern is the steering and handling. I reported multiple times that the steering wheel is crooked, the truck pulls to the left, and the vehicle does not drive or track correctly. These complaints began before the bumper-to-bumper warranty expired. I was told that the vehicle needed an alignment and four new tires. I followed those recommendations and paid for both, but the problem never went away. The issue has now become a serious safety concern. At highway speeds, the front end wobbles and shakes significantly. I am concerned about the safety and stability of the vehicle and believe the steering, suspension, or other front-end components need to be properly inspected and diagnosed. Stellantis and the dealership now appear to be relying on the fact that the bumper-to-bumper warranty has expired, even though I began reporting and attempting to repair this same problem while the warranty was still active. The truck has also had issues with the sunroof/headliner, Uconnect system, and driver-side window button, but my main concern is the unresolved steering and front-end problem. I am requesting that Stellantis fully diagnose and repair this previously reported defect at no cost to me and provide an appropriate remedy if the vehicle cannot be safely and permanently repaired.
Unknown or Other
Filed Sep 15, 2026CA
There’s a piece of the molding on the dashboard that is made of shiny material. It becomes blinding when the sun hits it daily. It’s because the material it’s made of that makes it unsafe to drive.
Electrical System › 12v/24v/48v Battery
Filed Aug 13, 202623,000 milesMI
The contact owns a 2024 Ram 1500. The contact stated that while driving approximately 45 MPH, the vehicle intermittently stalled and failed to return to normal operation. The braking, electronic stability control, and battery warning lights were illuminated. The failure had occurred on several occasions. The vehicle was towed to a dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired, and the failure persisted. The vehicle was towed back to the dealer, where it was diagnosed and determined that the engine control unit needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the generator needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer again to be diagnosed, and it was determined that the braking system needed to be replaced. The dealer suggested that the vehicle no longer be driven. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 23,000.
Suspension › Front › Control Arm › Lower Ball JointCrash1 injured
Filed Aug 7, 202670,000 milesFL
The contact owns a 2024 Ram 1500. The contact stated that while driving at an undisclosed speed, after making a right turn, the front passenger's side wheel detached from the ball joint. The vehicle was uncontrollable. The vehicle crashed into a street sign. The passenger’s side of the vehicle then crashed into two trees. The vehicle then crashed into a concrete pole and came to a stop. The vehicle was towed to a local tow yard. The contact sustained minor pain and bruising. No medical attention was required. The vehicle was not inspected by the insurance company. The vehicle was scheduled to be towed to a Collision Center. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Power TrainFire
Filed Jun 4, 2026AZ
The driveshaft boot fell apart or came loose and contacted the emission system exhaust piping and eventually caught on fire. The whole underside was in flames and it was extinguished by the passengers. The unit could have completely caught on fire as the gas tank is close by. Killing the passengers and igniting the mountainside on fire. The vehicle will be towed to a dealership for inspection by the insurance company and the dealership.
Service Brakes
Filed Jun 2, 2026ME
Vehicle failed state inspection w less than 24,000 miles due to excessive rear brake wear. Brake pad wear was significantly greater and failed inspection on the piston side of the brake pads potentially indicating failure or improperly functioning of electronic emergency brake.
Visibility/Wiper
Filed Jun 1, 2026TN
The turn signal switch activates the wipers sometimes. And sometimes the wipers ghost and run by themselves for no reason at all. This is very distracting and it has started to scratch the windshield. VERY DANGEROUS when travelling down the interstate at 70MPH and the wipers screech across the windshield all by themselves............PLEASE HELP.
Electrical System
Filed May 19, 2026GA
While driving down the highway, the vehicle completely lost power and the driver was forced to wrestle the truck to the side of the road in traffic.
Power Train
Filed May 14, 2026NY
NHTSA VEHICLE SAFETY COMPLAINT Vehicle Information: - Year/Make/Model: 2024 RAM 1500 (V6 eTorque) - VIN: [XXX] - Current Mileage: ~70,000 miles - Warranty Expired: 60,000 miles - Purchased/Serviced at: Smithhaven Chrysler Jeep Dodge Ram, [XXX] Complaint Summary: I am reporting multiple recurring safety-related electrical, lighting, and drivability issues involving my 2024 RAM 1500. The vehicle has experienced repeated system failures affecting safe operation despite regular dealership maintenance, recall compliance, and scheduled service. Service and Failure History: At approximately 6,017 miles (January 12, 2024), the vehicle experienced a major electrical failure involving the wireless control module and battery system causing a no-start condition until serviced. On October 4, 2024, the vehicle received an ABS recall service and system update. On November 17, 2025, the vehicle received the 60,000-mile service including tire rotation, brake flush, coolant system service, and 27-point inspection. In 2025, a turn signal sticking issue was serviced but continues intermittently, creating a safety concern. At approximately 70,000 miles, the vehicle developed severe drivability issues including bucking, jerking, hesitation, and loss of power. Check engine light and service transmission warnings appear. Vehicle requires pulling over and restarting temporarily restores function. Safety Concerns: - Sudden loss of power - Unsafe low-speed operation - Roadside stops due to drivability
Electrical System
Filed May 1, 2026WI
My 2024 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: Cameras not working, screen freezing or blacks out, navigation failing, carplay unstable won’t stay c
Engine
Filed Apr 2, 2026NY
Heater Core Windshield fogging because of antifreeze fumes interfering with the HVAC Yes the issue has been confirmed by the dealer (Sansone Ram, NJ) I wasn't sure but kept smelling antifreeze in the cabin and the front windshield was interfering with my view in front of me. This Vehicle is a 2024 Ram 1500 with approx 46000 miles, just a little out of the basic warranty but this issue is not a wear and tear issue, way to early for this vehicle to have this kind of Problem.
Visibility/Wiper
Filed Apr 1, 2026NY
I'm reaching out regarding my 2024 Ram 1500 that has approximately 45,850 miles. I was smelling anti freeze while heat was in the on position, along with the driver side front windshield fogging up immensely creating a visibility issue. (definitely a SAFETY ISSUE) I've been told by Sansone Ram in NJ that the heater core/HVAC has failed. I'm very familiar with automotives and know for sure that a heater core should not fail this early on a 2024 vehicle. This is clearly a PREMATURE FAILURE it's not normal wear and tear. This truck is still relatively new, has been maintained and serviced when needed with Sansone Ram in New Jersey. This should be a RECALL, this is NOT a wear and tear item especially the car is less then 3 years old with only 46000 miles. They are charging thousands of dollars because of a manufacturer Defect.....
Visibility/Wiper
Filed Feb 15, 2026MI
What component or system failed or malfunctioned, and is it available for inspection upon request? The passenger side wiper stopped wiping, the arm is not moving up and down, yes How was your safety or the safety of others put at risk? This is causing the passenger side windshield to not be cleaned impairing visibility/blind spot that would cause an accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Dealer saw the issue Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealer said it would take 3 days, has not been inspected yet as this is my only work truck Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? N/A, wiper arm just stopped moving one day
Unknown or Other
Filed Feb 13, 2026TX
The driver sun visor pivot arm broke while driving in very heavy traffic, and merging lanes. This cause my view forward to be complete blocked for several seconds until I could get it back into a position to successfully fold it back to its storage position. During this time I could not see any traffic, and had to turn my attention to the sun visor so to return my view of the highway. In my opinion, this put me and other drivers at risk because of 1) the period of time to remove the visor from blocking my sight, and 2) the inability to use this safety feature when it is needed. I have a video of the sun visor and how it blocked my view, but cannot upload it. Please observe closely the plastic where the sun visor retention happens, and broke. Without a design change, this will happen again. I have owned this vehicle 21 months at the time of the incident described above.
Power Train
Filed Feb 12, 2026MN
Leaving work remote start did not work as it normally did. Started with the key noticed the the red flashing lightning bolt. Shortly after the truck jerked like I was hit from behind the RPMs were all over the place. I shut the truck off started again still flashing lightning bolt traction control light was on and other messages were popping up. Service air bag service throttle control ect. Rpms were up and down on its own. Let it run foe 10 minutes shut it off started again same thing it took 1 hour before I got the light to turn off. I drove it home it ran funny like it didn't want to shift and at a stoplight with foot on the break the RPM s were still all over the place. And again the truck lurched like I was hit from behind. I made it home parked the truck called the dealership asked for a diagnostics to be done as I had an appointment for oil change and tire rotation scheduled. Service department sid there were active codes and ice buildup on the throttle body. They said there was not a fix for this and to make sure the truck gets up to temp to burn off the moisture. My drive to work is 30 minutes and I let the truck warmup t9 temp before I drive it Everytime. It has happened consistently causing me to be late for work this is a big PROBLEM and unexceptionable as it is unsafe to have a truck lurch forward on its own. Having a newer truck with 15000 miles and the best warranty availability I would think RAM would stand behind their product and make it safe and dependable.
Electrical System
Filed Feb 4, 202651,000 milesNY
The contact owns a 2024 Ram 1500. The contact stated that while driving on the expressway at 60 MPH, the battery warning light illuminated. The vehicle then lost motive power while stopped at a stoplight. The vehicle was towed to the side of the roadway by the Police. The vehicle was then towed to the local dealer, who determined there was a failure with the 48-Volt E-Torque battery. The vehicle was restarted and was driven for a month. There were no diagnostic codes retrieved. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 51,000.
Fuel/Propulsion System
Filed Jan 28, 2026NC
My vehicle is equipped with an automatic engine stop/start feature that shuts off the engine when the vehicle is stopped, as well as an eTorque system intended to assist with initial acceleration. While stopped at an intersection with a slight downhill grade (foot fully depressing the brake pedal), the auto stop/start feature engaged and the engine shut off. When I released the brake to make a right turn, neither the engine nor the eTorque system reengaged. As a result, the vehicle rolled forward under its own momentum into oncoming traffic. I immediately reapplied the brake to stop the vehicle. At that point, the vehicle unexpectedly shifted itself into Park, even though the engine never restarted. I then pressed the ignition button to turn the vehicle off and back on in order to restart the engine. After restarting, I was able to shift into Drive and move into the traffic lane just in time to avoid a collision. A crash was avoided only because oncoming vehicles were able to change lanes to avoid striking my vehicle. At the time of the incident, the vehicle had more than one-third of a tank of fuel, fewer than 33,000 miles, and has been serviced exclusively at the dealership. This incident occurred at the intersection of Riverbend Road and Park Road in Charlotte, North Carolina.
Service BrakesCrash
Filed Jan 17, 2026TX
As I was about to pull into my driveway my accelerator did not respond to braking I was going very slow about to make a left turn , less than 10mph Just As I started the left turn the wheel became unresponsive and the accelerator did not deccelerate At the same time my control panel seemed to glitch/flash I put both feet on the brake and stood on it as the truck continued forward until it struck the mailbox The truck stopped at that point but I could still hear the rear wheels turning on the road until I put it into park
Engine
Filed Dec 30, 2025OR
On [XXX] at approximately [XXX] on [XXX] south of Madras Oregon. We were on our way to Bend Oregon and just coming up to the scales, when I accelerated to pass a car in the passing lane, all my dash lights lit up and the engine stopped running. Being in heavy traffic this made a dangerous situation with vehicles all around me, while my vehicle was coming to a stop. I was able to pull to the right shoulder to safety. I have brought this issue up with the dealership on three different during service calls. Prior to [XXX] incident, the truck's computer system has never completely shut down all at once. I have told the service manager that I have had several issues on the electrical system, but was told there was nothing wrong. The lights that flashed on, the best I can remember were; Front Collision, Trailer Brakes, Checking Engine, plus others. I cannot remember all, due to maneuvering my vehicle to the right shoulder. Unfortunately, I have not have documentation on every occurrence of electrical/computer failure. I keep getting told that my computer system just needs an update. So the dealership must be somewhat aware that something is going on with my vehicle. The sad part is that I keep trying to resolve this issue with the Dealership, but they keep avoiding my phone calls or when I do go in person they tell me nothings wrong. Here is the name of the dealership I purchased the vehicle from with the extended warranty. "Lithia Dodge of Bend". INFORMATION REDACTED PURSUANT TO T
Engine
Filed Dec 16, 2025NJ
The reported vehicle has experienced repeated, critical stalling events immediately following the activation of the engine Start/Stop feature. The engine shuts down normally when the vehicle comes to a stop (e.g., at a traffic light or stop sign) but fails to automatically restart when the brake pedal is released or the accelerator is pressed. This leaves the vehicle immobilized in traffic, creating a significant safety hazard. Incident Details The stalling behavior has occurred multiple times under normal operating conditions. The issue is intermittent but frequent enough to cause concern for vehicle safety.
20 of 72 complaints, reproduced as filed.