2014 Ford C-Max

Defect. Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Risk. A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy. Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

Defect. Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy. Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

Defect. Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

Risk. An overheated cord can increase the risk of a fire.

Remedy. Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.

Defect. Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy. Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

Defect. Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.

Risk. The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.

Remedy. Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.

Defect. Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.

Risk. The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.

Remedy. Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.

Defect. Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.

Risk. If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.

Remedy. Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.

Defect. Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

Risk. The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.

Remedy. Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.

Major electrical issues, including rear view camera not working, vehicle starting when no key fob is in or near the vehicle, tail lights burning out even after replacement, one taillight blinking faster than the other, screen for infotainment not turning on, all of a sudden vehicle not starting with complete battery drainage even after vehicle was just charged. And too many other issues to name, my year vehicle has many of the same issues that have been reported for both a 2015 and a 2016 Ford Cmax energi yet my year does not have the same recall notices despite the same issues. My vehicle has very low miles I believe less than 100,000

For the last couple of years I've had a problem with the backup camera it goes out randomly sometimes the picture turns upside down sometimes it's just a black screen sometimes there is a thing that says see the dealer. It's intermittent it's unexpected and other Ford years have been recalled for the same problem but for whatever reason they're not including my 2014 in the recall. I just had someone come pick up my car for another service and I had to warn them that it doesn't work so it doesn't surprise that. If you pretend it doesn't exist then you can use your observations as we were taught but if you are expecting a backup camera to keep you safe it is unreliable glitchy and unsafe

My 2014 Ford Cmax Energi is unable to exceed 80 MPH. This is due to Ford MyKey systems not allowing other keys to be made for the vehicle without restrictions being applied. Because I had to get a new key made, my car now is unable to go over 80MPH. In Arizona, the flow of traffic is quick and intense. I am unable to reliably drive on the freeway because of how my car is restricted. Ford refuses to do anything about it.

While car shopping, I found a Ford hybrid listed with ~40,760 miles. Its public history shows a severe, unexplained odometer discrepancy. In September 2022, mileage was ~38,353. By May 2023, it spiked to 392,484. The current title shows 40,760 miles marked with a † (dagger), indicating "mileage discrepancy" or "not actual mileage." The seller is marketing it as a low-mileage vehicle. This misrepresentation poses a serious safety risk. A car with potentially 400,000+ miles of wear is being sold as having only ~40,000. Critical safety components like brakes, suspension, tires, and the hybrid battery system degrade with use. Concealing this extreme wear risks mechanical failure, endangering the buyer and others on the road. The problem is documented in the vehicle history report. I did not purchase the car. This appears to be odometer fraud and title washing, turning a high-mileage vehicle into a deceptively "low-mileage" sale, creating a significant safety hazard.

Backup camera nonfunctional. Will occasionally work or be upside down.

The contact owns a 2014 Ford C-MAX. The contact stated while driving at approximately 20 MPH with all four windows closed, there was a strong abnormal odor coming from the rear of the vehicle. The contact then opened all the windows allowing the odor to release, and the abnormal odor was not as potent. The contact later inspected the vehicle and discovered that the original Volvo battery could be emitting a toxic substance that was entering the vehicle; the battery was original equipment. The contact sustained dizziness and difficulty breathing. Medical attention was not sought. This occurred on several different occasions. No warning light was illuminated. The vehicle was drivable and was taken to the place of residence. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 131,500.

Recall Number18S24 My car had 3 recalls so I contacted the Legacy Ford dealer in McDonough on [XXX] and made an appointment on [XXX]. When we brought the car, dealer didn't fix the recall above saying they didn't have parts even though we made an appointment over 2 months before. They told us they will let us know when they gets the parts, but it's been over 2 weeks and they don't contact us or respond any of our email. And since we brought our car to dealer, the car stop charging from charging cord. They said they didn't do anything about that and if we want diagnostic, they will charge for $150. I just wanted to fix all of the recall so I bought the car but feel like I just brought it to break my car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Ford C-Max Hybrid. The contact stated when the vehicle was started, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer for a tune-up and to be diagnosed. The contact was informed that the axle was loosened, and the bushing was damaged, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to the NHSTA for assistance. The failure mileage was approximately 106,000.

When I first drive it with battery-only mode (about 15 miles), it is quiet. When the engine kicks in, there is a loud whining noise when driving it on the streets or on highways and even on idle. I took it to Ford dealership they said it is the transmission and they can not repair just some parts of it, so it needs a brand new transmission to the tune of $8000. At only 110k miles, I could not drive it past 15 miles of battery range.

Transmission failed at 80,000 miles, replaced at ford dealership, failed again at 105,000 miles, just 2 years after replacement.

System: Electric Power Steering assist module failed on engine start up. Safety: Without power steering it is extremely difficult to steer the car manually which could cause an accident and/or bodily injury. This is a well known problem with the Ford cMax which has created a recall for earlier model years of the cMax (but my 2014 model is not covered under previous recalls). Inspection: Vehicle is at the Ford dealership and has been diagnosed with a failed Power Steering module and is currently under parts replacement. Warnings: On 8 Feb 2014 during engine start, I warning window was displayed that said "Service Power Steering". Same warning window appeared the following morning when car was started. I drove it carefully to the dealership for repair.

The contact owns a 2014 Ford C-Max. The contact stated that while driving at various speeds and attempting to make a left or right turn, there was a squeaking sound coming from the front passenger’s side wheel. The sound occurred while driving over a bump in the roadway and while accelerating. The tire pressure sensor failure warning light had been illuminated. The contact learned of NHTSA Campaign Number: 14V514000 (Steering) and believed that the failure was related to the recall. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The manufacturer was made aware of the failure and was confirmed that the VIN was not included in NHTSA Campaign Number: 14V514000 (Steering). The manufacturer also confirmed that the VIN was included in NHTSA Campaign Numbers: 20V331000 (Latches, Locks, Linkages) and 22V413000 (Power Train). The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 307,868.

The airbags did not deploy upon collision

The contact owns a 2014 Ford C-Max Hybrid. The contact stated that while reversing, the back-over prevention camera was inoperable. The contact stated that the back-over prevention camera displayed images upside down. The contact stated that the passenger’s side rear door latch was inoperable and failed to lock as needed. The contact also stated that the hatchback latch failed to close without excessive force. The vehicle was taken to the dealer where it was diagnosed with a fractured cable inside the hatchback. The contact was informed that the cable needed to be replaced. The contact previously experienced electrical failure with the electrical system and the vehicle was taken to the dealer and the electrical failure was covered under warranty. The contact stated that the failure with the passenger-side rear door and the back-over prevention camera had not been diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

While driving my 2014 Ford CMAX Hybrid, I struck a deer at approximately 55 mph. There is moderate damage to my front end, but during the crash, my airbags did not deploy.

2014 FORD C-MAX. CONSUMER WRITES IN REGARD TO SEVERAL DEFECTS ON VEHICLE. THE CONSUMER STATED THE VEHICLE HAS SEVERAL DEFECTS ARE AS FOLLOWS: 1.-)UPDATING THE PCM SOFTWARE AND THE REPLACE THE CANISTER PURGE VALVE. 2.-)TRANSMISSION FAILURES WHEN CHANGING GEARS. 3.-) INFORMATION FAILURES FROM THE COMPUTER ABOUT THE ENGINE OIL CHANGE INDICATING THE OIL CHANGE WASN'T MADE. 4.- )REAR DOOR LOCK FAILURES.

Electric power steering assist failed. Started intermittent and cleared on restart of the vehicle. Now complete failure within 2 days of first alert. Spouse was going to drive the vehicle after the vehicle was parked overnight and when she started the vehicle the power steering was inactive and the warnings were displayed and audible. Warning and alarm to "Service Power Steering" is still active and cannot be cleared. We are currently traveling and will not be home for months and must drive the vehicle without power steering assist. My spouse cannot drive the vehicle with this malfunction. We have researched for solutions and have found that this is a common failure for 2014 Ford Cmax Hybrid and there is not a fix other than complete replacement of the Power Steering Motor and Rack Assembly. The safety and health of myself, passengers, other drivers, pedestrians, and even animals is the risk especially if this component(s) fails during active driving and it has according to social media posts and blogs. We have tried to have the vehicle diagnosed by dealerships, but they cannot get the vehicle in for service in any time frame that does not come with significant inconveniences and financial loss. Dealers will not order a part without first diagnosing the problem and cannot schedule an appointment any time soon. I contacted Ford Support directly and they confirmed that steering components have been recalled on 2014 Ford Cmax based on production dates, however, our Cmax was buil

The contact owns a 2014 Ford C-Max. The contact stated that the rear liftgate was opening independently. The contact stated that upon investigating the failure, he noticed that the failure was related to the original key fob of the vehicle. The contact stated that the key fob button that engaged the liftgate was two times press button; however, the key fob would engage the liftgate unintendedly when the key fob button was in contact with any object or surface. There was no warning light illuminated. The contact was concerned that the failure could occur while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 78,000.

Complete failure of the steering without any warning, Was not able to steer the car. The dealership diagnosed the cause is a failure of the steering Rack Pinion which needed to be replaced. I understand that the 2014 Ford C-Max has a recall on the Steering Rack Pinion, but for some reason my car was not included in this recall. It is obviously it should been included.

Folded down rear seat. Found both seatbelt (receiver) anchor bolts had not been attached to the nuts on the floor pan.