Owners filed 23 complaints about this vehicle with federal regulators, most often about the fuel/propulsion system. It has been recalled 5 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Fuel/Propulsion System
9
0
0
3
Engine
5
0
0
0
Fuel System, Gasoline
2
0
0
0
Air Bags
2
0
0
0
Suspension
1
0
0
0
Structure
1
0
0
0
Service Brakes
1
0
0
0
Power Train
1
0
0
0
Electrical System
1
0
0
0
5 safety recalls
Part 573 reports
Visibility › Sun/Moon Roof Assembly24V874000
Filed Nov 19, 202433,456 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Risk. A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy. Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Visibility › Sun/Moon Roof Assembly22V954000
Filed Dec 23, 2022131,653 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Risk. A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy. Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Visibility › Sun/Moon Roof Assembly21V196000
Filed Mar 19, 202111,356 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
Risk. A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy. MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.
Visibility › Sun/Moon Roof Assembly19V918000
Filed Dec 20, 2019747,928 vehiclesMercedes-Benz Usa, Llc.
Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Risk. A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy. MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Air Bags › Frontal › Driver Side › Inflator Module16V081000
Filed Feb 11, 2016711,159 vehiclesMercedes-Benz Usa, Llc.
Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
What owners reported
Newest filings
Fuel/Propulsion System
Filed Mar 7, 2022CA
At 9,000 miles my 2006 Mercedes C350 had to have a fuel pump replaced. It was out of warranty (low miles usage for 5 year old car) so I had to pay $900 for the repair. I could smell fuel everytime I filled the tank and the Mercedes dealer said the pump had to be replaced. I read about a recall of E350 models being recalled for the same reason with the same engine. I asked the dealer about this and they said mine was not part of the recall because it is a C class Mercedes. It has the same engine with the same problem and I think this should be looked into.
Fuel/Propulsion System
Filed May 30, 2021MD
Fuel flex line from firewall to Fuel rail is leaking at both connections, ie. both ends at the swaged fitting.
Engine
Filed Nov 14, 2018PR
ACCORDING TO THE MERCEDES-BENZ M272 AND M273 ENGINE CLASS ACTION LAWSUIT, THESE ENGINES ARE EQUIPPED WITH DEFECTIVE GEARS IN THEIR BALANCE SHAFTS (IN THE CASE OF THE M272 ENGINES) OR WITH DEFECTIVE IDLE GEARS (IN THE CASE OF THE M273 ENGINES) THAT WEAR OUT PREMATURELY, EXCESSIVELY AND WITHOUT WARNING, CAUSING THE VEHICLE TO MALFUNCTION, THE 'CHECK ENGINE LIGHT' TO REMAIN ILLUMINATED, AND THE VEHICLE TO MISFIRE AND/OR STOP DRIVING.
Power Train
Filed Oct 24, 201843,100 milesKS
WHEN DRIVING MY '06 C350 WITH 48 THOUSAND MILES, YES 48K ON IT, THE TRANSMISSION SEEMS TO GO INTO A SAFE MODE. IT NORMALLY OCCURS WHEN DRIVING AT HIGHWAY SPEEDS AND HAVE TO SLOW DOWN GRADUALLY, THEN UPON ACCELERATION THE TRANSMISSION JUST REVS UP THE RPM WITH NO POWER. I'M AFRAID ME AND MY TWO CHILDREN WILL BE REAR-ENDED DUE TO THE LOSS OF POWER IN THE TRANSMISSION. I THEN TRY TO DRIVE IT TO THE NEXT EXIT, SHUT OFF THE ENGINE AND RESTART. THIS NORMALLY RESETS EVERYTHING TO NORMAL. BUT IT COULD OCCUR AGAIN MINUTES OR HOURS LATER WHICH IS NOW GETTING FRUSTRATING GIVEN THE CAR IS BARELY REACHING 50K MILES. SO THIS HAPPENS INTERMITTENTLY, UNEXPECTEDLY, AND WITH VARYING FREQUENCY. MERCEDES BENZ USA SHOULD HAVE A RECALL ON THIS AS WHEN I CALL THE DEALERSHIP THEY KNOW EXACTLY WHAT HAPPENED AND IT'S A VERY WELL-KNOW DEFECT THAT COSTS A CONSIDERABLE AMOUNT TO REPAIR. THIS CAR STARTED DOING IT AT 40K AND DOES IT OFTEN. I'VE NOTIFIED MY LAWYER BECAUSE I'M AFRAID IT COULD HAPPEN WITH A VEHICLE BEHIND ME AND THUS CAUSE AN UNEXPECTED REAR END IMPACT FROM ANOTHER DRIVER ON THE HIGHWAY.
Engine
Filed Oct 4, 2018PR
COMPLAINT SUMMARY: IN THIS SETTLEMENT THE PLAINTIFFS ALLEGE THAT MERCEDES PRODUCED CERTAIN VEHICLES EQUIPPED WITH DEFECTIVE GEARS IN THEIR BALANCE SHAFTS (IN THE EVENT OF THE M272 ENGINES) OR WITH DEFECTIVE IDLE GEARS (IN THE CASE OF THE M273 ENGINES). THESE DEFECTIVE GEARS WEAR OUT PREMATURELY, EXCESSIVELY, AND WITHOUT WARNING, CAUSING THE VEHICLE TO MALFUNCTION, THE ?CHECK ENGINE LIGHT? TO REMAIN ILLUMINATED, AND THE VEHICLE TO HAVE SYMPTOMS SUCH AS MISFIRING OR CATASTROPHIC STOPS. CASE NAME: MAJEED SEIFI, ET AL. V. MERCEDES BENZ USA LLC CASE NO. 3:12-CV-05493 U.S. DISTRICT COURT FOR THE NORTHERN DISTRICT OF CALIFORNIA. CONTACT: MERCEDES ENGINE DEFECT SETTLEMENT ADMINISTRATOR P.O. BOX 43351 PROVIDENCE, RI 02940-3351 EMAIL: [email protected] PD: MY VEHICLE HAS THE SAME PROBLEM, WITH DEFECTIVE FACTORY GEAR IN THEIR BALANCE SHAFTS. VEHICLE MAKE MODEL YEAR MERCEDES BENZ C350 2006 VIN: (XXXX) GENERATED AT CNHTSA.GOV 1 / 1 (XXXXXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Engine
Filed Jun 24, 201872,000 milesPR
IN THIS SETTLEMENT THE PLAINTIFFS ALLEGE THAT MERCEDES PRODUCED CERTAIN VEHICLES EQUIPPED WITH DEFECTIVE GEARS IN THEIR BALANCE SHAFTS (IN THE EVENT OF THE M272 ENGINES) OR WITH DEFECTIVE IDLE GEARS (IN THE CASE OF THE M273 ENGINES). THESE DEFECTIVE GEARS WEAR OUT PREMATURELY, EXCESSIVELY, AND WITHOUT WARNING, CAUSING THE VEHICLE TO MALFUNCTION, THE 'CHECK ENGINE LIGHT' TO REMAIN ILLUMINATED, AND THE VEHICLE TO HAVE SYMPTOMS SUCH AS MISFIRING OR CATASTROPHIC STOPS. CASE NAME: MAJEED SEIFI, ET AL. V. MERCEDES BENZ USA LLC CASE NO. 3:12-CV-05493 U.S. DISTRICT COURT FOR THE NORTHERN DISTRICT OF CALIFORNIA. CONTACT: MERCEDES ENGINE DEFECT SETTLEMENT ADMINISTRATOR P.O. BOX 43351 PROVIDENCE, RI 02940-3351 EMAIL: [email protected] MY VEHICLE HAS THE SAME PROBLEM, WITH DEFECTIVE FACTORY GEAR IN THEIR BALANCE SHAFTS.
Service Brakes
Filed Apr 18, 2018243,000 milesCA
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE AS IT TRAVELED TO THE FLOORBOARD. THE CONTACT WAS ABLE TO SAFELY COAST THE VEHICLE TO A GAS STATION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED WEEKS PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF SAN DIEGO (4750 KEARNY MESA RD, SAN DIEGO, CA) WHERE IT WAS DIAGNOSED THAT THE SBC MODULE MALFUNCTIONED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 243,000. THE VIN WAS NOT PROVIDED. *TT CONTACT STATES THAT VEHICLE WAS TAKEN TO RIVERSIDE MERCEDES-BENZ TO CHECK WHY THE CHECK ENGINE LIGHT WAS ILLUMINATED AND WAS NEVER TOLD THERE WAS A BRAKE MALFUNCTION. TWO WEEKS LATER BRAKES MALFUNCTIONED. *TT
Electrical System
Filed Jan 30, 2018102,000 milesNY
EIS AND ESL GO BAD, CAR WILL NOT START DUE TO STEERING WHEEL LOCKING.
Engine
Filed Sep 15, 201776,000 milesWI
BALANCE SHAFT ENGINE ISSUES, STRETCHED TIMING CHAIN, BALANCE SHAFT SPROCKETS. THERE WAS A CLASS ACTION LAWSUIT ABOUT THIS THAT NO ONE MADE US AWARE OF AND THE REPAIRS HAD TO BE COMPLETED BY MAY 13, 2015 TO BE PART OF THE CLASS ACTION. NOW, BECAUSE WE DROVE IT SO FEW MILES IN THE PAST, THE ISSUES HAVE JUST APPEARED. WE HAVE JUST 76,000 MILES ON IT AND WERE TOLD THAT THEY WOULD HAVE TO TAKE THE ENGINE APART TO REPLACE THE CAMSHAFT BEARINGS BECAUSE THEY HAVE WORN DUE TO THE OTHER ISSUES. ALONG WITH THAT WE NEEDED A NEW HEAD AND GASKET AND CAMSHAFT SOLENOIDS. THIS IS ESTIMATED TO COST US $10,000.00. WE OF COURSE AREN'T GOING TO DO THE REPAIRS NOW. THERE SHOULD HAVE BEEN A RECALL ON THIS SO PEOPLE LIKE US THAT DON'T DRIVE A LOT OF MILES DON'T GET RIPPED OFF. THIS IS A MERCEDES THAT SHOULD HAVE EASILY RUN FOR OVER 200,000 MILES. NOW IT'S JUNK.
Air Bags
Filed Aug 1, 2017CA
TAKATA RECALL NO ONE CAN TELL ME WHEN THE AIRBAGS WILL BE REPLACED. I AM ONE OF THE HIGHEST RISK CAR OWNER. MY CAR WAS MANUFACTURED IN 2006 AND I LIVE IN AN AREA THAT IS IN ONE OF THE HIGHEST RISK ZONES..
Air Bags
Filed Dec 10, 201670,000 milesIL
TAKATA RECALL I AM WRITING TO FIND OUT WHEN THIS DEFECTIVE AIRBAG IN MY CAR WILL REPLACED. I DO NOT FEEL SAFE IN THE CAR WITH THIS DEFECTIVE AIRBAG PRESENT IN THE VEHICLE AND I AM DEMANDING THAT IT BE REPLACED IMMEDIATELY. I FEEL SUFFICIENT TIME HAS ELAPSED FOR THE MANUFACTURERS TO FIX THIS PROBLEM AND MAKE MY CAR SAFE AGAIN.
Fuel/Propulsion System3 injured
Filed Nov 22, 201638,000 milesCA
IN JULY 2009, AFTER FILLING MY VEHICLE WITH GASOLINE (38,000 MILES), I DROVE HOME, PARKED MY VEHICLE IN MY GARAGE AND EXITED THE INTERIOR. AFTER EXITING, I SMELLED THE VERY STRONG ODOR OF GASOLINE EMITTING FROM, WHAT APPEARED THE REAR OF THE CAR. I DID NOT SEE ANY LEAKS OR ANY EVIDENCE OF FUEL, SO I WENT INSIDE MY HOUSE. SEVERAL HOURS LATER, I ENTERED MY GARAGE AND WAS IMMEDIATELY OVERWHELMED WITH THE FUMES OF GASOLINE. I CHECKED MY CAR AGAIN, BUT WAS UNABLE TO FIND ANY LEAKS. I THEN OPEN MY CAR DOOR AND THE FUMES WERE EVEN STRONGER. AFTER LOOKING AROUND, I NOTICED THE ODOR WAS COMING FROM UNDER THE REAR SEAT. FEARING AN EXPLOSION MAY OCCUR, I OPENED MY GARAGE DOORS AND CAR DOOR AND TURNED ON SEVERAL FANS TO "AIR-OUT" THE AREA. THE NEXT DAY, I DROVE TO THE DEALER AND EXPLAINED. THE SERVICE MANAGER SAID IT WAS A COMMON PROBLEM WITH MY YEAR AND MODEL AND SAID THE FUEL GASKETS WERE BAD ON TOP OF THE GAS TANK WHICH IS RIGHT UNDER THE BACK SEAT. HE EXPLAINED WHEN FILLING UP, THE SEALS LEAK, BECOME SATURATED WITH FUEL AND EVEN SATURATE THE BOTTOM SIDE OF THE SEAT. HE SAID IF I WANTED IT FIXED, IT WOULD BE AN ESTIMATED $500. HE ALSO SAID IF I DID NOT WANT TO PAY TO FIX IT, HE SUGGESTED I ONLY FILL MY TANK TO 3/4 SO THE SEALS WOULD NOT BECOME WET. I EXPLAINED TO HIM THAT MY CAR WAS STILL LIKE NEW WITH ONLY 38,000 MILES AND MBZ SHOULD FIX THE MANUFACTURER DEFECT AT NO CHARGE. HE REFUSED. I CONTINUE TO DEAL WITH THIS DANGEROUS, FAULTY ISSUE TODAY. MY CAR ONLY HAS 79,000 MILES ON IT AND
Fuel/Propulsion System
Filed May 10, 2016195,000 milesSC
I HAVE A VERY LOUD ODOR OF GASOLINE COMING FROM NEAR MY BACK WHEEL ON THE DRIVERS SIDE. THE CAR RIDES FINE AND I GET GOOD GAS MILEAGE BUT IT IS NOT LEAKING ANYWHERE. I TOOK MY BACKSEAT OUT AND THERE WAS NOTHING WET. I ALSO REPLACED THE GAS CAP AND IT DID NOT HELP
Fuel/Propulsion System
Filed Apr 22, 2015108,085 milesFL
WHEN THE GAS TANK IS FILLED PAST TO FULL, THERE IS AN OVERPOWERING FUEL SMELL IN VEHICLE CABIN. THE OFFENDING SMELL ALSO FILLS THE GARAGE AND THE GARAGE DOOR MUST BE PARTIALLY LEFT OPEN FOR SAFETY: FEAR OF EXPLOSION. *TR
Fuel/Propulsion System
Filed Jan 14, 2015116,000 milesAZ
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ C350. THE CONTACT STATED THAT A STRONG ODOR OF FUEL EMITTED INSIDE THE VEHICLE. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.
Fuel/Propulsion System
Filed Nov 11, 201475,000 milesCA
EVERY TIME I FILL UP THE GAS TANK; THERE IS A STRONG ODER OF FUEL IN THE CABIN. MY WIFE AND I HAVE A NEWBORN AND NOW DO NOT FEEL SAFE DRIVING WITH SUCH A STRONG ODOR..THIS IS A SAFETY HAZARD. *TR
Fuel System, Gasoline
Filed Feb 13, 201449,539 milesGA
BOTH SENDING UNITS IN THE FUEL TANK WERE LEAKING AND WERE REPLACED BY RBM MERCEDES OF 7640 ROSWELL ROAD, ATLANTA, GA 30350 FOR THE AMOUNT OF $ 828.05. I HAVE ORIGINAL REPAIR BILL AND IT CAN BE SUBMITTED AT YOUR REQUEST. *TR
Fuel/Propulsion System
Filed Sep 9, 201350,000 milesAZ
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ C350. THE CONTACT STATED THAT WHILE THE VEHICLE PARKED, THERE WAS A STRONG FUEL ODOR EMITTED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE WAS NOT RESOLVED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 50,000.
Suspension
Filed May 29, 201347,000 milesME
FRONT RIGHT SPRING BROKE. THIS IS THE 2ND SPRING THAT HAS BROKEN IN LESS THAN A YEAR. THIS TIME THE BROKEN SPRING WAS RUBBING AGAINST MOVING PARTS AND SMOKING AT ONLY 5 MPH. IF THIS HAPPENED AT HIGHER SPEEDS, OR ON A CURVE, I SUSPECT IT COULD BE DANGEROUS. THERE ARE NUMEROUS REPORTS OF MERCEDES SPRINGS BREAKING ON VEHICLES WITH LESS THAN 50,000 MILES. THAT WOULD CERTAINLY INDICATE TO ME THAT EITHER THE DESIGN OR SPRINGS ARE DEFECTIVE. *TR
Fuel/Propulsion System
Filed May 5, 201343,000 milesAZ
AROUND DECEMBER 2010 I BEGAN NOTICING THERE HAS BEEN A GAS SMELL FROM REAR WHEEL HOUSING AND REAR SEAT WHENEVER I FILL UP THE GAS TANK. I HAVE EXPERIENCED WITH VARIOUS FUEL LEVEL AND CONCLUDED THAT GAS SMELL STARTS WHEN GAS IS MORE THAN 3/4 FULL. I HAVE BEEN TRYING NOT TO FILL GAS MORE THAN 3/4 AND HAVE RECENTLY CHANGED A DELIVERY UNIT AND ALL THE SEALS, WHICH HAVE BEEN PROBLEMATIC AREAS FOR MANY MERCEDES. THE GAS SMELL DID NOT GO AWAY AND I DON'T FEEL SAFE DUE TO THE RISK OF FIRE IN ADDITION TO THE UNPLEASANT GAS SMELL IN THE CABIN. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 19, 2024. Source: NHTSA Office of Defects Investigation.