Filed Nov 19, 202433,456 vehiclesMercedes-Benz USA, LLC
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Risk. A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy. Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Filed Dec 23, 2022131,653 vehiclesMercedes-Benz USA, LLC
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Risk. A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy. Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Filed Mar 19, 202111,356 vehiclesMercedes-Benz USA, LLC
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
Risk. A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy. MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.
Filed Dec 20, 2019747,928 vehiclesMercedes-Benz USA, LLC.
Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Risk. A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy. MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
The contact owns a 2006 Mercedes-Benz E500. The contact stated that while driving at an undisclosed speed, the contact became aware of a fuel leak, and the check engine warning light was illuminated. A diagnostic test revealed an Evaporative Emissions (EVAP) control system leak. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 77,000.
Air Bags
Filed Jan 31, 2025FL
My father and mother were driving back home on the evening of 1/29/25 when all of a sudden they heard a loud pop/explosion and their seat belts tightened. They were traveling at a speed of approximately 35 mph on local roads. There was no accident, collision, or warning signs, but the driver's side airbags, left side of the car, deployed. The message on the odometer said SRS Restraint system malfunction. The car is a 2006 Mercedes E500 with 58,900 miles having one owner and all maintenance performed on time. This is a high safety concern as it could have caused a severe accident and if the front airbags had deployed erroneously, this could have injured my elderly parents. I put a call into Mercedes corporate on 1/31/25 at 9:30 am but so far they do not appear to be taking this issue seriously. When my father contacted his local Mercedes dealer, they too do not want too deal with the issue.
Visibility
Filed Oct 17, 2024114,000 milesMI
The contact owns a 2006 Mercedes-Benz E 500. The contact stated that while driving at unknown speeds, she noticed arrows were pointing at the sunroof. The contact stated that the failure was due to NHTSA Campaign Number: 22V954000 (Visibility). The vehicle was taken to the local dealer but was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who determined the failure was due to a shortage in the lights. The manufacturer was not notified of the failure. The failure mileage was approximately 114,000.
Electrical System
Filed Jul 29, 2024CA
Undergoing changing of front lights, wires under hood leading to the lights were found to be completely exposed in areas. The protective covering had disintegrated off, causing risk of fire or explosion from bare wires touching.
Fuel/Propulsion System
Filed Dec 24, 2020119,300 milesFL
VERY STRONG FUEL ODOR PRESENT INSIDE AND OUTSIDE VEHICLE AFTER BEING DRIVEN. SMELL PROMINENT AT LEFT REAR WHEEL WELL.
Power Train
Filed Jan 14, 202092,000 milesCA
THIS HAS ACTUALLY HAPPENED 2X ALREADY-I WAS STATIONARY AT A LIGHT AND WHEN I WENT TO ACCELERATE THE CAR STALLED AND WOULD NOT START BACK UP. THERE WHERE MANY CARS BEHIND ME AND MY CAR WOULD NOT MOVE. I TURNED CAR OFF AND THEN IT FINALLY RESTARTED AND I WAS ABLE TO PULL OVER ON THE SIDE OF THE ROAD . I WAS TERRIFIED. THE SECOND TIME THE CAR WAS ACTUALLY MOVING AND THEN JUST DIED IN THE MIDDLE OF THE INTERSECTION. I TOOK IT TO THE DEALER BOTH TIMES AND SINCE NOTHING CAME UP ON MY DASH THEY COULD NOT FIND OUT WHAT WAS WRONG. I AM TERRIFIED THIS WILL HAPPEN AGAIN WITHOUT A GOOD OUTCOME NEXT TIME. I FEEL MY CAR IS UNSAFE TO DRIVE. I HAVE TRIED TALKING TO MBUSA AND TOLD THEM WHAT HAPPENED THEY DID NOTHING. I WROTE A LETTER THEY DID NOTHING. I TOLD HOEHN MERCEDES I CALLED THE DEALERSHIP WHO SOLD ME THE CAR NOTHING. 1ST TIME CAR WAS STATIONARY ON CITY STREET, 2ND TIME IN MOTION ON A HIGHWAY. GOING STRAIGHT. 2ND MECHANIC SAID HE HAD HEARD OF THAT HAPPENING BEFORE, RANDOM INCIDENT STARTER? I AM THE ORIGIONAL OWNER-PAID $60,000 FOR THIS CAR I CANNOT EVEN GET $5,000 FOR IT.
Unknown or Other
Filed Jan 14, 2020CA
I JUST WANTED TO SAY THAT I AM THE ORIGIONAL OWNER AND THIS IS AN E500 . I DO NOT WANT ANYONE TO GET HURT SO I AM REPORTING. I DO HAVE ALL RECEIPTS.
Visibility/Wiper
Filed Jan 14, 202080,000 milesCA
I HAVE HAD THE SAME THING LATELY WITH MY CAR AS RECALL DATED 12/20/2019. MY SUNROOF HAS BEEN LEAKING A LITTLE ALL THE LINER IN MY CAR IS STARTING TO FALL DOWN. IT STARTED WITH THE SUNROOF AND THE MECHANICAL PART OF THE ROOF IS DETERIORATING. I HAD TO TAKE OFF THE PANEL FOR THE SUNROOF BECAUSE IT WAS MOLDING AND NOT CLOSING PROPERLY.
Fuel/Propulsion System
Filed Jan 14, 202080,000 milesCA
ALSO I HAVE HAD THE EXACT SAME THING HAPPEN TO ME IN THE RECALL DATED 3/15/2013. AFTER TAKING A LONG TRIP UP TO SAN FRANCISCO WHEN I GOT HOME MY OIL TANK WAS LEAKING -THERE WAS A STRONG ODOR OF GASOLINE COMING FROM MY BACKSEAT. I TOOK IT IN TO THE DEALER THEY REPLACED MY FUEL TANK BUT BEFORE THEY DID THAT THEY SENT ME ON THE ROAD WITHOUT FIXING AND NO RENTAL CAR. I THOUGHT I WOULD PASS OUT FROM THE SMELL OF GASOLINE. THE DEALER TOLD ME TO ROLL MY WINDOWS DOWN WHEN DRIVING WHAT? I DROVE MY CAR LIKE THAT FOR APPROX 1 WEEK BEFORE THE FUEL TANK CAME IN. THEY DID PAY FOR IT. I WAS CONCERNED IF I WHERE TO SMOKE IN THE CAR WHAT WOULD HAPPEN?
Air Bags
Filed Oct 15, 201986,000 milesFL
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E500. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT DRIVER'S SIDE TIRE STRUCK AN OBJECT AND CAUSED FOUR AIR BAGS TO DEPLOY. THE TIRE WAS DESTROYED ON IMPACT, BUT THE VEHICLE WAS NOT DAMAGED AT ALL. THERE WERE NO INJURIES. THE CONTACT CALLED MERCEDES-BENZ OF COCONUT CREEK AT 954-406-1167 (LOCATED AT 4250 N. STATE ROAD 7, COCONUT CREEK, FL 33073) WHERE THE CONTACT WAS PROVIDED WITH THE MANUFACTURER'S NUMBER AND WAS ADVISED TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE SAME DEALER WHERE A DIAGNOSTIC TEST WAS PERFORMED. THE TECHNICIAN DIAGNOSED THE VEHICLE AND INFORMED THE MANUFACTURER THAT THE VEHICLE STRUCK AN OBJECT, WHICH CAUSED THE AIR BAGS TO DEPLOY. THE MANUFACTURER INFORMED THE CONTACT ABOUT THE DEALER'S DIAGNOSIS AND STATED THAT THE REPAIRS WOULD BE AT THE CONTACT'S EXPENSE. THE CONTACT SENT PICTURES OF THE TIRE, AIR BAGS, AND VEHICLE TO THE MANUFACTURER; HOWEVER, THAT DID NOT CHANGE THE MANUFACTURER'S DECISION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000. *LN CONSUMER STATED COMPLAINT NUMBER 11268700 CONCERNING TO THOUSAND AND SIX MERCEDES E 500 AFTER THE AIRBAG EXPLODED INSIDE THE CAR THIS LITTER FROM MERCEDES USA RESPONDING TO MY COMPLAIN TO THEM WHAT THEY SAYING THE CAR IMPACTED SOMETHING BEFORE THE AIRBAG EXPLODED. *JB *DT *TR
SteeringCrash1 injured
Filed Nov 7, 2018117,000 milesCT
TL* THE CONTACT OWNED A 2006 MERCEDES-BENZ E500. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. PRIOR TO THE CRASH, THE STEERING WHEEL SUDDENLY BECAME VERY LOOSE AND FAILED TO TURN. THE DRIVER SUSTAINED NECK AND BACK INJURIES, WHICH DID NOT REQUIRE MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED AND TOWED. THE LOCAL DEALER (A BETTER WAY WHOLESALE, 423 WEBER AVE NAUGATUCK, CT) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
Fuel/Propulsion System
Filed Jul 21, 2017AZ
SMELL GAS
Electronic Stability Control (esc)
Filed Feb 24, 201720 milesSC
CAR AIR BAGS NOT ADJUSTING CAR.
Fuel/Propulsion System
Filed Dec 22, 201680,000 milesNJ
AFTER FILLING GAS TANK, WHILED STOPPED, THERE IS A STRONG ODOR OF GASOLINE EVIDENT. THE SMALL SEEMS TO ORIGINATE NEAR THE REAR PASSENGER SIDE. SOMETIME IT'S DETECTABLE INSIDE THE CAR, BUT MOSTLY IT'S READILY APPARENT OUTSIDE THE VEHICLE. AFTER DRIVING THE CAR FOR 10-30 MILES, THE SMELL GOES AWAY. *TR
Air Bags
Filed Sep 26, 201682,000 milesOH
TL* THE CONTACT WANTED TO USE THE EMAIL THAT HE SENT TO THE HOTLINE FOR HIS COMPLAINT. "THE DOCUMENTED ISSUE OCCURRED WHEN MY CAR TURNED 8 OR 9 YEARS OLD (2006 MERCEDES BENZ E500 IN MINT CONDITION WITH 82,000 MILES) WITH THE AIRBAG LIGHTS INTERMITTEDLY COMES ON. NOW, IT IS ON NEARLY EVERY TIME I DRIVE THE CAR. THE DEALER DIAGNOSED THE PROBLEM TO BE THAT OF A WEIGHT SENSOR, AND SAID WHENEVER THE LIGHT IS ON, ALL AIRBAGS ARE TURNED OFF AND WILL NOT DEPLOY. NOW IT IS NEARING 10 YEARS OLD AND AM STILL TRYING TO GET THE DEALERSHIP TO REPAIR IT UNDER THE 10 YEAR WARRANTY ($850 TO $1000) AS YOUR AGENCY HAS DEFINED, "'MANUFACTURERS ARE NOT REQUIRED TO REMEDY VEHICLES FOR FREE THAT ARE MORE THAN 10 YEARS OLD ON THE DATE THE DEFECT OR NONCOMPLIANCE IS DETERMINED. UNDER THE LAW, THE AGE OF THE VEHICLE IS CALCULATED FROM THE DATE OF SALE TO THE FIRST PURCHASER'" THE ONLY RECALL THAT I AM AWARE FOR THIS CAR IS FOR THE AIRBAG WIRING HARNESS IN THE STEERING COLUMN, AND NOT FOR THE WEIGHT SENSOR THEY HAVE DIAGNOSED. IT IS NOT MY UNDERSTANDING THAT A CAR MUST HAVE TO FACE A RECALL TO OBLIGE THE MANUFACTURER TO REPAIR A DEFECTIVE AIR BAG COMPONENT." THE VIN WAS NOT AVAILABLE.
Electrical System
Filed Aug 16, 2016105,000 milesMI
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E500. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED ON, THE CLUSTER FAILED TO ACTIVATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THE CLUSTER SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Air Bags
Filed Feb 17, 2016143,619 milesGA
THE MANUFACTURER DID NOT NOTIFY ME OF THE RECALL AS A REGISTERED OWNER AND THE RECALL EXPIRED AND THEY WILL NOT COVER IT.
Service Brakes
Filed Jan 29, 201670,000 milesPA
ON JANUARY 29, 2016, I WAS GOING TOWARDS THE EXIT OF MY DEVELOPMENT BUT BEFORE I GOT TO A MAIN ROAD (I WAS TRAVELING SLOWLY ABOUT 20 MPH AND DRIVING STRAIGHT) I WAS USING BRAKES AND RED MESSAGE POPPED UP ON THE DASH BOARD STATING REDUCED BRAKE POWER AND TO DEPRESS BAKE PEDAL WHICH I DID BUT THE BRAKES FAILED AND THE CAR KEPT MOVING SO I LET THE CAR MOVE INTO THE CURB WHERE THERE WAS SNOW. I TURNED CAR OFF AND TURNED BACK ON AND THE WARNING MESSAGE WAS NO LONGER DISPLAYED AND CAR FUNCTIONED PROPERLY. I CALLED MB DEALER AND TOLD THEM WHAT HAPPENED AND I DID RESEARCH BEFORE CALLING AND LEARNED THE SUBCOMMITTEE PUMP IS THE PROBLEM AND THERE IS A TEN YEAR UNLIMITED MILEAGE WARRANTY ON THE MATTER. EVEN THOUGH THE CAR IS A 2006, THE DEALERSHIP SAID THE WARRANTY EXPIRED AT THE END OF 2015 BECAUSE THE CAR WAS ACTUALLY MANUFACTURED IN 2005 (I BOUGHT IT USED IN 2008). SINCE IT WAS ALMOST 1 MONTH OUT OF WARRANTY THE DEALERSHIP SAID IT WOULD BE 3000-4000 TO REPLACE SAC SYSTEM. THIS CAR SHOULD BE RECALLED MOST DEFINITELY AS I WAS IN A PANIC WHEN THE BRAKES FAILED. I WAS JUST FORTUNATE THAT IT DID NOT OCCUR IN TRAFFIC. PLEASE MAKE MB CORRECT THIS PROBLEM AS IT OBVIOUSLY EXTREMELY DANGEROUS AND PEOPLE COULD BE INJURED IF NOT WORSE.
Service Brakes
Filed Jan 11, 2016127,209 milesCA
I WAS DRIVING MY CAR OFF THE FRWY AND WAS TURNING ON THE RAMP WHEN MY BRAKES STOPPED WORKING
Suspension
Filed Dec 4, 2015TX
THE SUSPENSION , NAMELY THE AIRMATIC STRUTS FAIL ON THE E500 . MERCEDES HAS KNOW ABOUT THIS FOR YEARS. I HAD AN S500 THAT HAD THE SAME PROBLEM. THIS NEEDS TO BE CHECK INTO, WHILE DRIVING THE CAR WILL BOTTOM OUT , TIRES ON THE FRAME. THE AROMATIC STRUTS FAIL AND MAKE CAR UN DRIVABLE. VERY COSTLY REPAIR.
Fuel/Propulsion System
Filed Mar 25, 2015125,186 milesCA
2006 MERCEDES BENZ E500 - I NOTICED A STRONG SMELL OF GAS. OUTSIDE OF THE CAR YOU COULD SMELL GAS COMING FROM THE REAR END UNDER THE WHEEL WELL. INSIDE OF THE CAR IT WAS COMING FROM THE BACK PASSENGER SEAT AREA. I CALLED MERCEDES BENZ CORPORATE OFFICE WHICH THEN DIRECTED MY CALL TO CUSTOMER CARE. THEY SAID THEY WOULD REFER ME TO A AUTHORIZED MB DEALER, AND THEIR WERE NO RECALLS ON MY VEHICLE AT THE PRESENT TIME. THE DEALER THEY REFERRED ME TO WAS WALTER'S MERCEDES BENZ IN RIVERSIDE CA. I TOOK IT IN AND, I RECEIVED A CALL THE NEXT MORNING STATING IT WAS MY FUEL FILTER & SENSOR. THEY ALSO FOUND A SMALL OIL LEAK. FYI I HAVE NEVER SEEN ANY OIL LEAKAGE FROM MY CAR. THEN WENT ON TO TELL ME THAT THE REPAIR WAS NOT COVERED BY ANY RECALLS AND IT WOULD COST ME $790 FOR THE FUEL FILTER REPLACEMENT AND $1300 FOR THE OIL SEAL REPLACEMENT. I WENT ONLINE AND FOUND A VOLUNTARY EMISSIONS RECALL CAMPAIGN #2008-020001. I MENTIONED THIS TO THE DEALER AND THEIR RESPONSE WAS MY VEHICLE WAS NOT ONE OF THE 8,000 VEHICLES EFFECTED BY THIS RECALL, EVEN THOUGH ITS EXACTLY WHAT IS WRONG WITH MY CAR. I PROCEEDED TO LOOK ONLINE WHERE I FOUND SEVERAL OTHER COMPLAINTS MENTION A WARRANTY EXTENSION FOR THE FUEL TANK. I CALLED MB CUSTOMER CARE AND ASKED THEM FOR A COPY OF THE EXTENDED WARRANTY. THEY EMAILED ONE. IN THIS LETTER IT STATES AS ONE OF THE PARTS COVERED IS THE FUEL FILTER/SENDER. I MENTIONED THAT TO WALTER'S MERCEDES BENZ AND THEY SAID THAT THE EXTENDED WARRANTY DOES NOT COVER MY REPAIR. IT'S VERY E
Engine
Filed Feb 26, 201582,000 milesMS
REAR SUSPENSION HAD TO BE REPLACED AIRBAGS LEAKING ENGINE MOTOR MOUNTS HAD TO BE REPLACED.
Fuel/Propulsion System
Filed Dec 30, 201433,000 milesFL
WE HAVE FELT A STRONG ODOR OF GASOLINE, AFTER REFUELING AND WE DO NOT KNOW WHERE IT IS COMING FROM. IT IS AN ONGOING ODOR NOW, EVEN AFTER A FEW DAYS. IT SEEMS TO ME LIKE A SERIOUS ISSUE WHEN THERE IS FUEL INVOLVED. *JS
Fuel System, Gasoline
Filed Dec 15, 201491,810 milesNV
THERE WAS A FUEL LEAK INSIDE AND OUTSIDE OF THE VEHICLE. TRIED CALLING MERCEDES AND THEY SAID THAT THE VEHICLE WE HAVE IS NOT ONE THAT IS INCLUDED IN THE RECALL ACCORDING TO THE VIN. *TR
Fuel/Propulsion System
Filed Dec 2, 2014120,000 milesSC
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E500. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, IT FAILED TO START ON THE FIRST ATTEMPT. THE CONTACT ALSO STATED THAT THERE WAS A STRONG ODOR OF FUEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Fuel/Propulsion System
Filed Oct 17, 201478,000 milesCA
I SMELLED A STRONG SCENT OF GAS AFTER PARKING MY CAR YESTERDAY, MORE PROMINENT IN THE TRUNK. I BROUGHT MY CAR INTO MERCEDES TODAY AND WAS TOLD I HAD A CRACK IN MY FUEL FILTER. I HAVE HEARD COMPLAINTS REGARDING THE FUEL SYSTEM AND WONDER IF IT IS A RECALL ISSUE. THANK YOU. *TR
Fuel System, Gasoline › Storage › Auxillary Tank
Filed Oct 1, 201460,000 milesVA
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E500. THE CONTACT STATED THAT AFTER REFUELING, FUEL FUMES WERE EMITTED INTO THE VEHICLE. ALSO, THE CONTACT MENTIONED THE FUEL TANK COULD ONLY BE FILLED HALF WAY TO AVOID THE FUEL FROM LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Fuel System, Gasoline
Filed Aug 12, 2014161,000 milesTX
ON 7/23/14, I NOTICED A STRONG ODOR OF GASOLINE EMANATING FROM THE INSIDE AND OUTSIDE OF MY CAR AFTER REFUELING. I PURCHASED A CERTIFIED PRE-OWNED W211 2006 MERCEDES BENZ E500 FROM MERCEDES-BENZ GREENWAY. I RESEARCHED THE ISSUE ONLINE AND DISCOVERED THAT THE GAS ODOR ISSUE I WAS EXPERIENCING MAY BE RELATED TO A PROBLEM BEING SEEN IN NUMEROUS MERCEDES BENZ E-MODEL VEHICLES. AS ADVISED BY THE OTHER OWNERS HAVING THIS ISSUE, I DETACHED THE REAR SEAT CUSHION FROM THE CAR AND REMOVED THE BOLTS FROM THE CIRCULAR ACCESS PANEL THAT COVERS A PORTION OF THE FUEL TANK ON THE DRIVER'S SIDE OF THE VEHICLE. IN THE DEPRESSION ON TOP OF THE GAS TANK WHERE NUMEROUS ELECTRICAL WIRES ATTACH TO THE FUEL SENDING UNIT, I FOUND A SIGNIFICANT QUANTITY OF RAW GASOLINE POOLED. THIS PRESENTED A VERY UNSAFE SITUATION AND I WAS NO LONGER WILLING TO PARK THE VEHICLE IN MY GARAGE DUE TO THE POTENTIAL FIRE HAZARD. THE POOLING OF RAW GASOLINE ALSO REPRESENTS AN ENVIRONMENTAL ISSUE DUE TO THE EVAPORATION AND CREATION OF TOXIC FUMES. I TOOK PHOTOS OF THE RAW GASOLINE SITTING ON THE FUEL SENDING UNIT. MERCEDES-BENZ OF SUGARLAND DEMANDED $1,022.57 TO RECTIFY THE PROBLEM BY REMOVING AND REPLACING BOTH FUEL SENDING UNITS/PUMPS IN MY VEHICLE. MERCEDES-BENZ OF SUGARLAND DID NOT RETURN MY OLD PARTS AFTER I REQUESTED THEM. I FEEL THAT THE MANUFACTURER OF THIS DEFECTIVE COMPONENT SHOULD BE HELD RESPONSIBLE TO RECALL IT AND REPLACE IT. I UNDERSTAND THAT THE NHTSA'S CURRENT INVESTIGATION ACTION NUMBERS FOR THIS ISSUE ARE
Fuel System, Gasoline
Filed May 27, 201476,320 milesFL
I FILLED THE VEHICLE UP A ON 5/10/14 AND THE NEXT DAY MY WIFE WAS TELLING ME THERE WAS A STRONG GAS ODOR IN AND OUTSIDE OF THE CAR. ON MAY 12. 2014 I INSPECTED THE VEHICLE AND THE GAS ODOR WAS EXTREMELY STRONG. I LOOKED ONLINE FOR SIMILAR PROBLEM AND THEY SAID IT WAS AN ISSUE FOR ALL MERCEDES E-CLASS (2006 - 2009). I REMOVED THE REAR SEAT AND FOUND THE LEAKAGE AT THE FUEL PUMP. *TR
Fuel/Propulsion System
Filed Apr 22, 201475,000 milesFL
I BEGAN TO NOTICE A STRONG SMELL OF GASOLINE INSIDE MY GARAGE FOR THE PAST WEEK. LAST WEEKEND I WAS WAITING FOR SOMEONE INSIDE MY CAR WITH THE ENGINE RUNNING AND I FELT THE STRONG SMELL OF GASOLINE. I NOTICED THAT THE SMELL DECREASED SOMEWHAT WHEN MY GAS LEVEL WENT DOWN ALMOST TO EMPTY. WHEN I REFUEL THE CAR THE SMELL GOT VERY STRONG AGAIN. I AM CALLING THE DEALER TO MAKE AN APPOINTMENT. *TR
Fuel System, Gasoline
Filed Dec 28, 201367,000 milesNY
THERE WAS STRONG GAS ODOR AFTER FILLING UP THE CAR WITH GAS. THE REAR PASSENGER SIDE WOULD SMELL OF GAS UNTIL THE GAS TANK REACHED BELOW APPROXIMATELY 70% LEVELS. AFTER PARKING IN THE GARAGE, IT SMELLED AS THERE WAS A GAS LEAK. THIS WOULD NOT OCCUR IF THE WE DIDN'T FILL UP THE GAS TANK. *TR
Fuel System, Gasoline
Filed Oct 11, 201380,000 milesTX
I AM GREATLY CONCERNED. I SMELL GAS INSIDE AND OUTSIDE OF MY MERCEDES E500 2006 MODEL. AFTER FUELING UP MY CAR , I SMELL GAS INSIDE THE CABIN TOWARDS REAR SEAT AREA AND OUTSIDE OF THE DRIVERS REAR OF THE CAR. THIS CANNOT BE SAFE AND NOT HEALTHY BREATHING IN FUMES OF GAS . I HAVE CHILDREN THAT SIT IN THE BACK SEAT. THEY ARE BREATHING IN FUMES . MY SON WAS DIAGNOSED WITH CANCER AFTER THIS PROBLEM WITH THE CAR. I QUESTION IF THIS WAS THE CAUSE, EXPOSURE TO GAS INSIDE THE CAR. THE CAR IS @ THE MERCEDES DEALER BEING LOOKED AT AS WE SPEAK. *TR
Fuel System, Gasoline
Filed Oct 6, 2013132,000 milesFL
SMELL OF GASOLINE FROM CAR WHEN IN GARAGE AND PARKING LOTS. *TR
Fuel/Propulsion System
Filed Apr 29, 201375,000 milesAZ
AFTER FILLING THE FUEL TANK LAST SEPTEMBER I NOTICED A VERY STRONG GASOLINE SMELL IN THE CABIN OF THE VEHICLE. THIS HAPPENED 2 MORE TIMES BEFORE BRINGING THE VEHICLE IN TO MY MECHANIC. HE EXPLAINED THAT THERE WAS A LEAK AT THE TOP OF THE FUEL TANK. *TR
Fuel/Propulsion System
Filed Apr 12, 201392,200 milesTX
I HAVE A 2006 E500 SEDAN. JUST BEFORE THE THREE YEAR WARRANTY EXPIRED, WE NOTICE A STRONG FUEL SMELL IN THE CAR. WE HAD A MERCEDES DEALER, CHECK IT OUT AND THE SERVICEMAN SAID HE FOUND THE PROBLEM WITH A SEAL ON THE FUEL PUMP PANEL BELOW THE LEFT REAR SEAT. SAID HE HAD THE PROBLEM FIXED. THIS WAS THE AREA OF THE PROBLEM BUT HE DIDN'T STOP THE LEAK. AFTER THE WARRANTY EXPIRED WE HAD THE CAR SERVICED AND THE DEALER FOUND A BAYONET FITTING TO A OVERFLOW CANNISTER DISCONNECTED. THE LEAK PROBLEM STILL PERSIST AND I HAVE RESORTED TO NOT FILLING THE CAR UP WITH GAS. I HAVE HAD TO RIP OUT THE SOUND PROOFING BLANKET UNDER THE REAR SEAT BECAUSE OF FUEL ODORS. ( IT GOT SOAKED. ) THE SEAT FOAM GOT WET IN THE AREA JUST ABOVE THE FUEL ACCESS PANEL. IS THERE A SEAL (O-RING OR OTHERWISE IN THE FUEL TANK O CAP IN THAT ACCESS AREA) SHOULD I TAKE THE CAP OFF AND LOOK FOR A BURR ON THE TANK? WHAT TORQUE VALUE OR HOW TIGHT SHOULD THIS CAP BE SCREWED ON THE TANK? *TR
Fuel/Propulsion System
Filed Mar 25, 201360,000 milesMD
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E500. THE CONTACT STATED THAT WHENEVER REFUELING, HE WOULD SMELL A STRONG GASOLINE FUEL ODOR INSIDE AND OUTSIDE THE CABIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THERE WAS A LEAK IN THE FUEL PUMP THAT WAS LOCATED UNDER THE REAR SEAT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 60,000.
Fuel/Propulsion System
Filed Jan 29, 2013130,250 milesMI
STRONG ODOR OF FUEL INSIDE VEHICLE AFTER FILLING THE FUEL TANK AT STATION. SMELL WENT AWAY AFTER APPROXIMATELY 50 MILES. *TR
Fuel/Propulsion System
Filed Nov 27, 201272,000 milesCA
GAS SMELL INSIDE OF THE CAR, VERY CONCERNED. NHTSA ACTION# PE12001. *TR
Fuel/Propulsion System
Filed Aug 31, 201265,000 milesTX
I NOTICED STRONG GASOLINE SMELL IN MY 2006 E500. THE SMELL IS VERY STRONG INSIDE THE CABIN AND MY VEHICLE ALWAYS STAYS IN THE GARAGE. WHEN I WALK INTO THE GARAGE I ALSO SMELL A VERY STRONG GAS ODOR. I HAD SIMILAR SMELL 2 YEARS AGO AND GOT IT TO THE DEALER. THEY SAID THE FUEL TANK OPENING UNDER THE REAR SEAT WAS NOT PROPERLY CLOSED AND LEAKED THE GAS. THEY CLAIMED THEY FIXED IT AND ALSO REPLACED ANY INSULATION THAT WAS THERE THE TO ENSURE SMELL COMPLETELY GOES AWAY. FOR A WHILE I WAS NOT GETTING THE SMELL BUT IT SUDDENLY STARTED COMING AND IT IS VERY STRONG. I ALSO HEAR THAT IT IS AFFECT LOTS OF VEHICLES. *TR
Fuel/Propulsion System
Filed Aug 7, 2012TX
FUEL TANK CRACKED. UNEXPLAINED, AND CONFIRMED BY DEALER. FUMES LEAK FROM EXTERIOR (CAN DETECTED WHEN TANK IS NEAR CAPACITY). CLEAR AND PRESENT DANGER. MB SOLUTION IS TO REPLACE DEFECTIVE TANK. PE12001 (RELATED CASE IT WOULD SEEM) -- E CLASS. *TR
Fuel System, Gasoline
Filed Apr 13, 201250,100 milesVA
I RECENTLY NOTICED IN MY 2006 E500 4MATIC THAT AFTER I PUT A FULL TANK OF GAS IN THE CAR, THERE IS A STRONG ODOR OF GAS COMING FROM THE REAR DRIVER SIDE BACK SEAT. MY CAR IS GARAGE KEPT AND ONCE I ENTER THE GARAGE IN THE MORNING TO GO TO WORK, ITS VERY STRONG ODOR OF GAS. I AM CONCERNED THAT THERE IS A GAS LEAK OF SOME SORT. I HAVE A 2 1/2 YEAR OLD SON THAT SITS BEHIND THE DRIVER SIDE REAR SEAT. THIS GAS LEAK SMELL HAS HAPPENED TO OVER SEVERAL HUNDRED ECLASS VEHICLES. *TR
Fuel System, Gasoline
Filed Mar 28, 201250,000 milesKS
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E500. THE CONTACT STATED THAT THERE WAS A FUEL LEAK COMING FROM THE FUEL PUMP, CAUSING FUEL TO LEAK INTO THE INTERIOR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FAILURE WAS WITHIN THE FUEL FILTER MODULE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 62,000.
Fuel System, Gasoline
Filed Mar 15, 201266,000 milesRI
FUEL SMELL INSIDE CABIN AFTER REFILLING TO 100% CAPACITY. ONLY GOES AWAY ONCE CAR HAS CROSSED 3/4 TANK WHICH IS NORMALLY ABOUT 75 MILES. THERE HAVE BEEN HUNDREDS OF COMPLAINTS JUST LIKE THIS, I HAVE HAD IT LOOKED INTO AS MUCH AS I COULD, BUT COULD NOT AFFORD TO HAVE MY MECHANIC PULL THE FUEL TANK TO DIAGNOSE FURTHER. THIS NEEDS TO BE LOOKED INTO AND FIXED. NORMALLY MERCEDES IS EXCELLENT WHEN IT COMES TO SAFETY ISSUES, I'D THINK THEY'D TAKE THIS A BIT MORE SERIOUSLY. THIS INVESTIGATION IS RELATED TO ACTION NUMBER PE12001. *TR
Fuel System, Gasoline
Filed Mar 7, 201299,999 milesGA
THE INTERIOR CABIN OF MY 2006 MERCEDES BENZ E500 HAS A STRONG ODOR OF GASOLINE, ESPECIALLY AFTER REFUELING. RECENTLY, I GET HEADACHES AND DIZZY WHEN DRIVING, SO I HAVE TO ROLL DOWN THE WINDOWS TO GET RID OF THE SMELL. I HAVE ADDRESSED THIS PROBLEM TO MULTIPLE MERCEDES BENZ SERVICE CENTERS AND THEY SAID THAT THERE IS NO DANGER BUT IF I WANTED THE SMELL TO GO AWAY, IT WOULD COST ME APPX $2000. I FEEL THAT THIS IS A DANGER WHILE DRIVING BECAUSE THE FUMES CAN CAUSE THE DRIVER TO PASS OUT, OR A SPARK IN THE CAR POSSIBLY FROM A SHORT CIRCUIT OR CIGARETTE LIGHTER COULD IGNITE IN THE CAR AND CAUSE AN ACCIDENT. AFTER DOING RESEARCH REGARDING THIS MATTER, IT SEEMS IT IS THE EXACT COMPLAINT OF: REFERENCE NHTSA ACTION NUMBER: PE12001. I FEEL THAT THIS ENGINEERING/MANUFACTURE DEFECT SHOULD BE ADDRESSED BY MERCEDES BENZ AND REPAIRED DUE TO ITS POTENTIAL HAZARDS IT MAY CAUSE ON THE HIGHWAY. *TR
Wheels
Filed May 6, 201171,243 milesNJ
NORMAL DRIVING ON HIGHWAYS.CRACK IN ALLOY WHEEL (INSIDE EDGE) LOSS OF TIRE PRESSURE. MERCEDES 2006 E500 3RD INCIDENT IN PAST TWO YEARS, RESULTING IN NEED TO REPLACE. 1 TIRE & 3 ALUMINUM ALLOY WHEELS MERCEDES # A2114011702. *TR
Fuel System, Gasoline
Filed Nov 17, 201039,700 milesFL
STRONG SMELL OF GASOLINE INSIDE & OUTSIDE OF CAR FOR 2-3 DAYS AFTER GAS FILL UP. CAR INTO MERCEDES BENZ OF PEMBROKE PINES FL. OCT. 10, 2010. REPLACED L/SIDE FUEL SENDER UNIT. STRONG SMELL OF GASOLINE REMAINED SO STRONG COULD NOT DRIVE MORE THAN A FEW BLOCKS OR PARK IN GARAGE. CAR BACK TO MERCEDES NOV. 5, 2010. DIAGNOSIS - FAULTY GAS TANK VENT. REPLACED GAS TANK GOT CAR BACK NOV. 13, 2010. REPAIRS WELL OVER $2000. EVEN THOUGH CAR EMITTED GAS SMELL DETECTABLE FROM 50 FEET, AND CLEARLY UNHEALTHY TO DRIVE, NOT CONSIDERED EMISSION ISSUE. MERCEDES INTERNET FORUMS INDICATE THIS IS A COMMON PROBLEM WITH 2003-2006 E CLASS. *TR
Wheels
Filed Feb 26, 201034,350 milesNY
ON TWO SEPARATE OCCASIONS IN THE LAST TWO MONTHS, MY CAR HAS EXPERIENCED FLAT TIRES DUE TO A CRACK IN THE WHEEL/RIM. I BELIEVE THE OEM RIMS MAY BE DEFECTIVE AS IT IS UNCHARACTERISTIC FOR A RIM TO CRACK, AND TO HAVE IT OCCUR TWICE IS EXTRAORDINARY. I DO NOT BELIEVE THIS IS A RESULT OF HITTING A POTHOLE, ETC. THE RESULTING FLAT TIRE WHICH OCCURRED ON A BUSY EXPRESSWAY CAUSED A HAZARDOUS DRIVING SITUATION. IN EACH CASE, DUE TO TIRE DAMAGE, I HAD TO REPLACE BOTH THE TIRE AND THE WHEEL/RIM AT A COST OF OVER $600 PER EVENT, OR ABOUT $1,200 TOTAL. THE SERIAL NUMBER ON THE INSIDE OF ONE OF THE WHEELS IS: A2114014702. *TR
Electrical System › Horn
Filed Jan 21, 201044,000 milesOH
HORN DID NOT SOUND/BLOW EVEN KEY WAS IN THE IGNITION. IT SOUND/BLOW ONLY IF CAR/ ENGINE IS RUNNING. *TR
Structure › Frame and Members
Filed Aug 27, 200821,000 milesMN
TL*THE CONTACT OWNS A 2006 MERCEDES BENZ E500. WHILE DRIVING 25 MPH, THE SUBFRAME FAILED ON THE VEHICLE. THE REAR DRIVER'S SIDE WHEEL WAS UNSTABLE AND WOULD SWAY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THERE WAS A DEFECT IN THE WELD OF THE SUBFRAME. THE MANUFACTURER STATED THAT BECAUSE OF THE WATER DAMAGE, THE WARRANTY WAS VOID AND WOULD NOT ASSIST IN THE REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 21,000.
Service Brakes, Hydraulic
Filed Mar 1, 2006100 milesMN
DT*: THE CONTACT OWNS A 2006 MERCEDES BENZ E CLASS, AND STATED WHILE DRIVING 30 MPH, ALL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS PULLED OVER AND THE BRAKES WERE APPLIED, BUT THERE WAS NO STOPPING POWER. THE BRAKES WERE APPLIED HARDER AND THERE WAS SLIGHT POWER AND THE VEHICLE COASTED TO A STOP. THE DEALERSHIP WAS CALLED AND SUGGESTED THE VEHICLE BE TURNED OFF AND ON TO RESTORE BRAKING POWER. THE VEHICLE WAS THEN DRIVEN TO THE DEALERSHIP. WHILE STOPPING AT THE DEALERSHIP, THE BRAKES LOST POWER AGAIN. THE DEALERSHIP DETERMINED THERE WAS A LOOSE WIRE IN THE BRAKING SYSTEM AND REPAIRED THE VEHICLE. UPDATED 3/28/2006 - *NM
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 19, 2024. Source: NHTSA Office of Defects Investigation.