Owners filed 17 complaints about this vehicle with federal regulators, most often about the fuel/propulsion system. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Fuel/Propulsion System
4
0
0
0
Engine
3
0
0
0
Power Train › Automatic Transmission
2
0
0
0
Power Train
2
0
0
0
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
1
1
0
1
Power Train › Automatic Transmission › Lever and Linkage › Column Shift
1
0
0
0
Exterior Lighting
1
0
0
0
Engine and Engine Cooling › Engine › Diesel
1
0
0
0
Electrical System › Wiring
1
0
0
0
Electrical System
1
0
0
0
4 safety recalls
Part 573 reports
Visibility › Sun/Moon Roof Assembly24V874000
Filed Nov 19, 202433,456 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Risk. A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy. Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Visibility › Sun/Moon Roof Assembly22V954000
Filed Dec 23, 2022131,653 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Risk. A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy. Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Visibility › Sun/Moon Roof Assembly21V196000
Filed Mar 19, 202111,356 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
Risk. A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy. MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.
Visibility › Sun/Moon Roof Assembly19V918000
Filed Dec 20, 2019747,928 vehiclesMercedes-Benz Usa, Llc.
Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Risk. A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy. MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
What owners reported
Newest filings
Fuel/Propulsion System
Filed Jun 2, 2024FL
Noticed strong smell of diesel fuel by left rear tire, in several days a leak was under left tire, had fuel tank sending unit gasket replaced, no visible leaks but fumes are still present 1 year after repair. When repair was made all related parts were cleaned of residential fuel. Want to know if MB has dealt with splits or cracks in fuel tanks.
Fuel/Propulsion System
Filed Dec 30, 2021FL
Fuel tank leak at the top of the tank. MB has well documented gasoline leaks for MB model 211 years 2003-2008. Notices were sent to owners of gas powered auto's but none were sent to DIESEL auto owners. The exact same procedure and parts are needed to repair DIESEL tanks as gasoline tanks. Either this is a oversight by MB or the problem was ignored. My DIESEL tank is leaking exactly as other documented gasoline MB vehicles model 211.
Engine
Filed Jun 28, 2020100,000 milesGA
OIL COOLER SEAL LEAKING GASKET CAUSING FIRE HAZARD
Power Train
Filed Jul 24, 201879,102 milesNC
HIGHWAY DRIVING, CRUISE CONTROL SET. CRUISE CONTROL BEEPED, DISENGAGED. CAR CONTINUED TO DRIVE NORMALLY UNTIL I HAD TO STOP FOR A LIGHT. WHEN LIGHT CHANGED TO GREEN, THE CAR WOULD BARELY MOVE - HAD NO POWER, EVEN THOUGH THE RPMS SHOWED THE ENGINE RUNNING. FORTUNATELY, I WAS NEAR A GAS STATION AND WAS ABLE TO GET OFF THE ROAD. THIS COULD HAVE BEEN VERY HAZARDOUS HAD IT OCCURRED IN HEAVY TRAFFIC.... I PULLED OFF THE ROAD, RESTARTED THE CAR AND EVERYTHING SEEMED TO BE FINE. BUT THIS CAR BASICALLY LEFT ME SITTING IN THE MIDDLE OF THE ROAD AND COULD HAVE CAUSED A SERIOUS ACCIDENT IF SOMEONE HAD BEEN APPROACHING ME FROM THE REAR, OR IT WAS IN THE INTERSECTION AT THE TIME.
Power Train
Filed Nov 14, 2017114,000 milesFL
TRANSMISSION VIOLENTLY DOWNSHIFT SEVERAL GEARS WITHOUT WARNING .THIS CAUSES SKIDDING, THROWING OCCUPANTS VIOLENTLY TOWARD THE WIND SHIELD THIS HAPPENS WHEN AUTO IS IN DRIVE WITH SPEEDS BETWEEN 40-45 MPH. THIS UNEXPECTED LURCHING CAUSES LOSS OF CONTROL ON WET AND DRY PAVEMENT. THIS DEFECT HAS BEEN REPORTED TO MERCEDES BENZ WITH NO CORRECTIVE ACTION OFFERED.
Electrical System
Filed Mar 22, 2017124,000 milesFL
THE INSULATION ON THE WIRING HARNESSES FOR THE HEADLIGHTS HAS COMPLETELY DISINTEGRATED AND IS SITTING IN A PILE OF BITS ON THE BOTTOM OF THE HEADLIGHT ASSEMBLY, LITERALLY LEAVING COMPLETELY BARE WIRES LEADING UP TO THE HEADLAMP SOCKETS. IF THESE WIRES WERE TO TOUCH AND SHORT OUT IT COULD RESULT IN COMPLETE LOSS OF HEADLIGHTS AT NIGHT AT HIGHWAY SPEED. THIS DEFECT WAS DISCOVERED WHEN ATTEMPTING TO REPLACE A BURNED OUT LOW BEAM HEADLIGHT BULB. OTHER SUCH WIRING IN THE VEHICLE MIGHT ALSO HAVE DETERIORATED OR DISINTEGRATED BUT NOT YET BEEN DISCOVERED, WITH ATTENDANT RISKS OF DAMAGE TO OTHER EXTREMELY EXPENSIVE PARTS OF THE ELECTRICAL SYSTEM, OR RISK OF FIRE OR CATASTROPHIC FAILURE OF THE VEHICLE WHILE OPERATING AT HIGHWAY SPEEDS.
Engine
Filed May 26, 2016213,000 milesMI
WHILE TRYING TO MERGE INTO HIGHWAY TRAFFIC (I94 IN MICHIGAN) I PRESSED THE ACCELERATOR TO GAIN SPEED TO MERGE ONLY TO FIND THAT THE ENGINE LACKED ANY POWER, THE RPMS ROSE SLOWLY BUT THERE WAS LITTLE TO NO ACCELERATION. I WAS TOLD (BY MERCEDES DEALER) THAT THIS IS A KNOWN ISSUE AND IN THIS CASE IT ALMOST CAUSED MY DEATH. IF THIS IS A KNOW ISSUE WHY ARE OUR LIVES BEING PUT AT RISK BECAUSE OF A POORLY DESIGNED PART?
Fuel/Propulsion System
Filed Jan 6, 2016FL
GAS TANK IS LEAKING FUEL ON THE GROUND UNDER THE REAR LEFT FLOOR IN FRONT OF THE REAR LEFT WHEEL. THERE WAS AN NHTSA RECALL CAMPAIGN FOR ALL E CLASS MODELS 2003 > 2009, WHICH OUR CAR IS PART OF. THIS IS A WELL KNOWN AND DOCUMENTED ISSUE. HOWEVER MERCEDES SAYS THE CAMPAIGN DOES NOT INCLUDE OUR DIESEL POWERED CDI BLUETEC MODEL. WE ARE AFRAID THIS IS A SAFETY ISSUE ... IT HAS BEEN GOING ON FOR A LONG TIME AND IS GETTING WORSE AND WORSE.
Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Oct 27, 201465,000 milesTX
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E230. THE CONTACT STATED THAT WHEN ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO SHIFT FROM FIRST GEAR AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Exterior Lighting
Filed Jul 20, 201492,000 milesTX
BOUGHT CAR NEW AND LOVE IT. BUT LAST WEEK THE RIGHT LOW BEAM HEADLIGHT FAILED. I HAD LEFT AND RIGHT H7 STANDARD LOW BEAM HALOGEN BULBS CHANGED SINCE THE FRONT BUMPER HAS TO BE REMOVED. LATER THAT DAY THE NEW LEFT SIDE H7 FAILED. SO MY MECHANIC EXPLAINED THAT THE HELLA LIGHT FIXTURE SEEN IN MB, BMW, ETC.. COMMONLY HAVE PREMATURE DISINTEGRATION OF WIRING INSULATION. THEY PULLED BOTH LIGHT FIXTURES, SHOWING ME THE BARE WIRES INSIDE BOTH FIXTURES. THE MB WIRING HARNESS WAS UNAFFECTED. FOR THE COST OF ABOUT $1200 I REPLACED BOTH HELLA HEADLIGHT FIXTURES. I REVIEWED BMW AND MB FORUMS ONLINE AND IN BOTH THERE ARE SIMILAR DISCUSSIONS ABOUT HELLA WIRE INSULATION FAILURE IN HEADLIGHTS. THIS IS A DANGEROUS AND EXPENSIVE ISSUE. FROM THE FORUMS IT SEEMS THAT FIRES HAVE OCCURRED. IT IS POSSIBLE THAT AUTO ACCIDENTS HAVE HAPPENED WHEN NIGHT LIGHTING HAS FAILED. AT A MINIMUM THERE HAVE BEEN MANY EXPENSIVE REPAIRS THAT SHOULD BE PART OF A RECALL. I DID NOT CONTACT MERCEDES BENZ BECAUSE THIS SEEMS TO BE A GLOBAL PROBLEM WITH A AUTOMOTIVE PARTS SUPPLIER AND NOT SPECIFIC TO MB OR THE E CLASS. *TR
Engine
Filed Feb 6, 2014155,000 milesMD
WHILE DRIVING, NORMAL ACCELERATION LAGGED MORE THAN USUAL. WHEN I SUBMITTED CAR FOR SERVICE, I WAS TOLD FOAM AROUND INJECTORS HAS MELTED INTO THE INJECTORS. THIS DAMAGED THREE INJECTORS ON ONE SIDE TO THE POINT OF COMPLETE REPLACEMENT (APPROXIMATELY $800 EACH). I WAS TOLD I CAUGHT THIS SITUATION EARLY. *TR
Fuel/Propulsion System
Filed Oct 27, 201221,458 milesCA
I TOOK MY 2007 MERCEDES BENZ BLUTECH TO THE DEALER FOR THE ONCE A YEAR "B" SERVICE. WHILE THEY WERE DOING THE SERVICE, THEY NOTICED DIESEL FUEL LEAKING BEHIND THE LEFT REAR TIRE. I HAD THEM PERFORM AN INSPECTION FOR $135 AND THEY DETERMINED THAT FUEL WAS LEAKING OUT OF THE LEFT FUEL LEVEL SENDER AREA WITH NO VISUAL DAMAGE. THEY RECOMMENDED REPLACING LEFT TANK SEAL AND INSPECTING TANK AND SENSOR FOR CRACKS FOR $368. BEFORE HAVING THE WORK PERFORMED , I WENT ON THE INTERNET AND FOUND OTHERS HAVING THE SAME PROBLEM WITH THEIR MERCEDES WITH NHTSA ACTION #PE12001. WE HAD NO FUEL SMELL OR ANY INDICATIONS THERE WAS A LEAK. I FEEL THIS IS A SERIOUS DEFECT AND MERCEDES BENZ SHOULD RECALL THESE VEHICLES BEFORE SOMEONE GETS KILLED. *TR
Power Train › Automatic Transmission
Filed Mar 12, 201275,000 milesMD
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E320. THE CONTACT STATED THAT WHILE SHIFTING GEARS, THE GEAR SHIFTER JERKED AND COULD NOT BE SHIFTED INTO REVERSE. THE CONTACT TURNED THE ENGINE OFF AND WAS ABLE TO SHIFT THE GEAR INTO REVERSE. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE TRANSMISSION. THE TRANSMISSION FAILED DUE TO DEFECTIVE MATERIAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 75,000. UPDATED 4/2/12 *CN UPDATED 05/07/12
Engine and Engine Cooling › Engine › Diesel
Filed Aug 20, 2010AL
2007 MERCEDES-BENZ E320. CONSUMER STATES PROBLEM WITH VEHICLE ENGINE *TGW THE CONSUMER STATED THE VEHICLE SUDDENLY STOPPED IN THE MIDDLE OF TRAFFIC, WITH ABSOLUTELY NO WARNING. THE VEHICLE WAS TOWED TO THE DEALER. AFTER THREE DAYS, THE DEALER FINALLY CALLED THE CONSUMER AND INFORMED HIM THE TURBO CAME APART AND FLEW INTO THE ENGINE. THE CONSUMER WAS INFORMED THE ENGINE WOULD HAVE TO BE REBUILT AT A COST OF $13,000. *JB
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed Nov 30, 20075,600 milesFL
WHILE PULLING INTO A PARKING SPOT, THE BRAKES FAILED TO STOP THE CAR. *TR
Electrical System › Wiring
Filed Sep 10, 2007CA
MY 1994 E320 WIRING HARNESS HAS TOTALLY DRIED UP AND CRACKED IN NUMEROUS PLACES. RESULTING IN ELECTRICAL PROBLEMS AND MONEY SPENT ON TROUBLE SHOOTING. *TR
Power Train › Automatic Transmission
Filed Jan 31, 20071,321 milesPA
TL*- THE CONTACT STATED THAT THE TRANSMISSION ON A 2007 MERCEDES BENZ E WAS SURGING. WHILE DRIVING AT 15 MPH ONCE REACHING 2000 RPM THE ENGINE WOULD INSTANTANEOUSLY SURGE TO 3000 RPM WITHIN MOMENTS AND THEN RETURNED TO THE PREVIOUS READING. SINCE THE VEHICLE HAD A DIESEL ENGINE THE FAILURE CAUSED THE VEHICLE TO LURCH FORWARD, AND SKID ON ICE. THE CONTACT STATED THAT HE HAD AN INTERNAL MERCEDES BULLETIN THAT STATED THE PROBLEM, BUT THAT THEY CURRENTLY DID NOT KNOW HOW TO REPAIR THE FAILURE. *AK UPDATED 2/22/2007 - THE DEALER INSTALLED A FACTORY UPGRADE WHICH THEY SAID WOULD ALLEVIATE THE PROBLEM. *NM
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 19, 2024. Source: NHTSA Office of Defects Investigation.