Owners filed 2 complaints about this vehicle with federal regulators, most often about the electrical system › wiring. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Fuel/Propulsion System
1
0
0
0
Electrical System › Wiring
1
0
0
0
4 safety recalls
Part 573 reports
Visibility › Sun/Moon Roof Assembly24V874000
Filed Nov 19, 202433,456 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Risk. A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy. Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Visibility › Sun/Moon Roof Assembly22V954000
Filed Dec 23, 2022131,653 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Risk. A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy. Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Visibility › Sun/Moon Roof Assembly21V196000
Filed Mar 19, 202111,356 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
Risk. A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy. MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.
Visibility › Sun/Moon Roof Assembly19V918000
Filed Dec 20, 2019747,928 vehiclesMercedes-Benz Usa, Llc.
Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Risk. A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy. MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
What owners reported
Newest filings
Fuel/Propulsion System
Filed Feb 4, 201346,000 milesCA
OVER THE LAST YEAR, I STARTED NOTICING A VERY STRONG FUEL SMELL IN THE GARAGE, WHEN I HAPPENED TO PARK THE CAR THERE AFTER A FILL UP. RECENTLY, I TESTED IT WITHOUT FILLING UP, JUST ABOUT 2/3 FULL, AND THERE WAS NO SMELL. THERE IS GAS PUDDLING UP SOMEWHERE IN THE SENDING UNIT CRACKED HOSE OR SEAL, AND IT TAKES SEVERAL DAYS FOR IT ALL TO EVAPORATE, UNTIL THE NEXT FILL UP, REPEATING THE EXPERIENCE ALL OVER. I'VE CHECKED ONLINE AND SAW THAT THE 2006 CLS WERE RECALLED FOR THE SAME ISSUE, AND ALSO THE E SERIES CARS THAT SHARE THE SAME FUEL SYSTEM. AFTER CALLING MERCEDES, THEY TOLD ME THAT MY CAR WAS NOT IN THE RECALL, BUT WHAT AM I SUPPOSED TO DO IF IT WAS BUILT THE SAME YEAR AS THE ONES RECALLED, SHARES THE SAME PARTS, AND HAS ANOTHER THOUSAND OWNERS LIKE ME COMPLAINING ABOUT THE PROBLEM, AS EVIDENCED BY THE ONLINE FORUM FEEDBACK? PLEASE HELP DRIVE M-B TO FIX THIS, AS I'M WORRIED THAT I'M DRIVING A POTENTIAL FIREBOMB THAT LEAKS GASOLINE, AND THE DEALER REFUSES TO GET IT FIXED ON THEIR DIME UNLESS THERE'S A RECALL. *TR
Electrical System › Wiring
Filed May 11, 20071,200 milesCT
MICE CHEWED EXPOSED WIRING HARNESS ON UNDERSIDE OF VEHICLE. ELECTRICAL DAMAGE APPARENTLY PROPAGATED VIA INADEQUATELY PROTECTED CIRCUITS TO DAMAGE ENGINE WIRING HARNESS AND COMPUTER.*AK
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 19, 2024. Source: NHTSA Office of Defects Investigation.