“While driving the air bag light appeared on the dashboard and remained on. When the consumer pressed the born button it would not work. The consumer drove the vehicle to the dealer for inspection. The mechanic determined that the clock spring needed to be replaced. *ak *nm”
Owner complaint, filed Jun 4, 2004
“1. The rear hatch leaked upon delivery. Three attempts were made to put some king of sealant on the exterior to prevent leakage. Some water damage to interior was never fixed. 2. Air bag light on due to clock spring failure. Waited for almost two years for chrysler to issue recall while problem was being investigated by NHTSA. 3. Transmission failure at 115,800km. Estimated $1,800 to repair at transmission shop.”
Owner complaint, filed Jan 15, 2004 at 95,000 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the airbagsRecall (red: the airbags)NHTSA investigation opened
Complaints about the 1997 Voyager peaked in 2002, with 81 filed that year. Owners had filed 34 complaints about the airbags before the first recall that covers it, 02V293000 in November 2002; 18 more have come in since. In 2015 owners filed 1 so far.
Defect. CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.
Risk. IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.
Remedy. CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.
Defect. CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk. LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Remedy. AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Filed Oct 24, 200368,563 vehiclesWix Filteration Products Division
Defect. CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.
Risk. A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.
Remedy. WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WIX AT 704-864-6711.
Filed Sep 26, 200345,870 vehiclesIntercontinental Auto Parts
Defect. AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.
Risk. IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE.
Remedy. AFTERMARKET REPLACEMENT FUEL FILTERS FOR 1995-2000 SHORT WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18232 AND DATE CODE 0237, 0249, OR 0252. REPLACEMENT FUEL FILTERS FOR 1995-2000 LONG WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18230 AND DATE CODE 0237, 0249, 0251, OR 0304. REPLACEMENT FUEL FILTERS FOR 2001-2004 CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 28871 AND DATE CODE 0249. THESE PART NUMBERS AND DATE CODES APPEAR ON THE GOLD-TONE FILTER. DISTRIBUTORS AND RETAILERS WILL BE NOTIFIED TO ISOLATE AND RETURN AFFECTED INVENTORY. OWNERS WHO HAVE HAD THE FUEL FILTER SERVICED ON ONE OF THE APPLICABLE VEHICLES AFTER SEPTEMBER 17, 2002 SHOULD RETURN THEIR VEHICLE TO THE SERVICE FACILITY TO BE INSPECTED TO SEE IF THE FUEL FILTER THAT WAS INSTALLED IS ONE THAT IS INVOLVED IN THE RECALL. IF SO, THE OWNERS SHOULD HAVE THE FILTER REPLACED. TO RECEIVE A FULL REFUND PLUS THE COST OF POSTAGE, OWNERS SHOULD CUT THE CONNECTORS FROM THE HOSES, RINSE THE CONNECTORS AND RETURN THEM TOGETHER WITH PROOF OF THE AMOUNT PAID FOR THE REPLACEMENT PART AND LABOR, TO INTERCONTINENTAL AT INTERCONTINENTAL AUTO PARTS, INC., P.O. BOX 861, MAHWAH, NJ 07430, ATTN: FUEL FILTER RECALL. INTERCONTINENTAL WILL MAIL A FULL REFUND TO THE OWNER.
Filed Nov 7, 20021,500,521 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Risk. THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy. DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Filed Mar 8, 2002545,311 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Risk. IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy. DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Defect. VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy. DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Filed Aug 6, 1998157,000 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Risk. THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy. DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
Filed Nov 13, 199725,000 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.
Risk. SUDDEN TIRE FAILURE COULD RESULT IN A LOSS OF DRIVER CONTROL OF THE VEHICLE.
Remedy. DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.
Filed Oct 24, 1996150,000 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: MULTIPURPOSE PASSENGER VEHICLES EQUIPPED WITH INTEGRAL CHILD SEATS. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. ON THE INTEGRAL CHILD SEAT, THE SHOULDER BELTS RESTRAINING THE CHILD RETRACT AND LOCK IN PLACE AFTER THE BELT BUCKLE IS CONNECTED TO THE LATCH PLATE. THE LATCH PLATE MOVEMENT LOCKS THE BELTS TO MAKE SURE THE CHILD IS RESTRAINED IN THE CASE OF A VEHICLE CRASH.
Risk. THE LATCH PLATE LOCATED IN THE SEAT CUSHION AREA MUST BE FREE TO MOVE BACK AGAINST ITS STOP AFTER THE BUCKLE IS REMOVED TO ALLOW THE SHOULDER BELTS TO BE PULLED OUT. ALWAYS BE SURE THE AREA AROUND THE LATCH PLATE IS FREE OF FOOD OR OTHER ITEMS THAT MIGHT PREVENT THE LATCH PLATE FROM MOVING BACK.
Remedy. OWNERS ARE BEING PROVIDED WITH A VIDEO TAPE AND 2 HARNESS CLIPS. THE VIDEO TAPE INSTRUCTS OWNERS ON THE PROPER USE AND MAINTENANCE OF THE CHILD SEATS.
All 11 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 7 name the 1997 Voyager.
REAR SEAT BELT MALFUNCTIONPreliminary evaluation PE02004Closed
Opened Jan 16, 2002Closed Mar 11, 2002Led to recall 02V076000seat belts
This investigation was opened january 16, 2002, based on seven reports alleging the third row seat belt retractors failed on certain 1997 and 1998 model year caravan and voyager vehicles.the reports indicated a tar like substance entered the retractor mechanism, thus causing the retractor to jam or bind.in this condition the seat belt is rendered inoperable, as the webbing cannot retract or be withdrawn from the retractors for use.recall scope:the affected vehicles are 1997 through 1999 dodge caravan, plymouth voyager, and chrysler town & contry built on a short wheel base chassis.the …
AIR BAG CLOCKSPRINGEngineering analysis EA01007Closed
Opened Feb 21, 2001Closed Nov 22, 2002Led to recall 02V293000electrical system
There is no summary currently available
DC MINIVAN FUEL INJECTOR RAIL LEAKRecall query RQ00008Closed
Opened Mar 9, 2000Closed Mar 18, 2002Led to recall 00V268000throttle and acceleration
There is no summary currently available
POST COLLISION FUEL SYSTEMEngineering analysis EA99013Closed
Opened Jun 11, 1999Closed Aug 10, 2001fuel system
POST-COLLISION FUEL SYSTEM INTEGRITYPreliminary evaluation PE99010Closed
Opened Feb 3, 1999Closed Jun 11, 1999fuel system
There is no summary currently available
INTEGRATED CHILD SEAT BELT LOCKUPEngineering analysis EA97003Closed
Opened Jan 31, 1997Closed Aug 19, 1998child seat
This investigation is closed.chrysler corporation has submitted a defect information report identifying a safety defect and outlining the proposed remedy.recall number 98v-185 has been assigned to this safety recall.
INTEGRATED CHILD SEAT BELT LOCKUPInvestigation SQ96016Closed
Opened Sep 18, 1996Closed Feb 4, 1997seat belts
Odi continues to receive complaints alleging latching/retractor mechanism problems.chrysler's assessment of the problem indicates that owners of the vehicles are not adhering to the cleaning requirements for the seat.the seat appears to malfunction if crumbs of food or beverage residue accumulates on the latching tongue in thewell located between the child's legs.odi has 19 complaints of retract lockup.seven of these complaints report cutting the straps to remove the child.two of the seven consumers allege the child was choking.chrysler reports 60 owner/field reports which indicated 19 …
Technical service bulletins
140 on file
Repair instructions the manufacturer sent its dealers for the 1997 Voyager. Not recalls: the fix is usually free only while the car is under warranty.
engine 24body and frame 20transmission 16equipment 13steering 10electrical system 10brakes 9visibility 9
AUTHORIZED AIRBAG DEACTIVATION FOR MEDICAL NECESSITY. *YC
What owners reported
Newest filings
Electrical SystemFire
Filed Oct 1, 2015300,000 milesTN
TL* THE CONTACT OWNS A 1997 PLYMOUTH VOYAGER. WHILE TRAVELING APPROXIMATELY 30 MPH, THE VEHICLE ERUPTED INTO FLAMES. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND NOTICED THAT THE ENGINE WAS NOT RUNNING. THE VEHICLE WOULD NOT CHANGE GEARS AND WAS COASTED TO THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO EXTINGUISH THE FLAMES WITH A WATER HOSE FROM A RESIDENTIAL HOME. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE HOW THE FAILURE OCCURRED AND IF THE VEHICLE COULD BE REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 98V185000 (CHILD SEAT), 02V076000 (SEAT BELTS), AND 02V293000 (AIR BAGS), BUT THE CONTACT NOT RECEIVE NOTIFICATION OF THE RECALLS TO RECEIVE THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 300,000.
Engine
Filed Jul 15, 2014138,000 milesOH
TL* THE CONTACT OWNS A 1997 PYLMOUTH VOYAGER. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000 AND THE CURRENT MILEAGE WAS 141,321. UPDATED 10/02/14*LJ THE CONSUMER STATED THE FUEL FILTER LEAKED AND RUBBER O-RING COULD CAUSE A FIRE. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. UPDATED 3/9/15 *JS
Electrical System
Filed Aug 14, 2013100,000 milesFL
TL* THE CONTACT OWNS A 1997 PLYMOUTH VOYAGER. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTING WOULD NOT ILLUMINATE AND THE GAUGES FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE PF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. *TR
Fuel System, Gasoline
Filed Mar 23, 2012175,000 milesMI
TL* THE CONTACT OWNS A 1997 PLYMOUTH VOYAGER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE FUEL TANK DETACHED FROM THE VEHICLE. THE CONTACT WAS ABLE TO SAFELY STOP THE VEHICLE AND UPON EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT ONE OF THE FUEL TANK STRAPS HAD FRACTURED DUE TO CORROSION. THE CONTACT APPLIED A TEMPORARY STRAP AS A REMEDY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 175,000.
Service Brakes, Hydraulic
Filed Nov 10, 2011170,000 milesNJ
AFTER STARTING VEHICLE, STEPPED ON BRAKE PEDAL, PEDAL WENT TO FLOOR. LEAK WAS AT CORRODED PORTION OF REAR STEEL BRAKE LINE. FORTUNATELY, FAILURE OCCURRED BEFORE SHIFTING INTO GEAR. THIS WAS SECOND OCCURRENCE OF CORRODED STEEL BRAKE LINE. FIRST OCCURRENCE WAS 1 YEAR AGO. BOTH FAILURES OCCURRED WHILE IN DRIVEWAY BEFORE SHIFTING INTO GEAR. PRETTY LUCKY! *TR
Service Brakes, Hydraulic
Filed Nov 10, 2011160,000 milesNJ
AFTER STARTING VEHICLE, STEPPED ON BRAKE PEDAL, PEDAL WENT TO FLOOR. LEAK WAS AT CORRODED PORTION OF FRONT STEEL BRAKE LINE. FORTUNATELY, FAILURE OCCURRED BEFORE SHIFTING INTO GEAR. *TR
Suspension › Front
Filed Aug 29, 2010126,000 milesWI
STRUT TOWERS ARE CORRODED TO THE POINT YOU CAN SEE THROUGH THE TOP OFF THE STRUT TOWER HALFWAY AROUND THE TOP. THERE IS NUMEROUS COMPLAINTS OF THIS AND IF I HAD NOT BEEN INFORMED OF THIS IT WOULD HAVE LEAD TO A FAILURE OF THE STRUT SUPPORT. I AM CONCERNED THAT THIS HAS NOT BEEN ADDRESSED PREVIOUSLY. I CALLED THE MANUFACTURE AND THEY ARE AWARE OF THE PROBLEM ALTHOUGH THEY ARE NOT WILLING TO REPAIR IT AT THEIR COSTS. PLEASE JUST DO A SEARCH OF THE INTERNET. YOU WILL FIND THIS IS A ISSUE THAT REQUIRES IMMEDIATE ATTENTION IN ORDER TO SAVE LIVES OR INJURIES. *TR
Tires
Filed Aug 3, 2010103,479 milesFL
I WAS HEADING NORTH ON SCENIC HIGHWAY, NORTH OF CREIGHTON IN PENSACOLA FL DOING 50 IN A 45 MPH ZONE. SUDDENLY I HEARD A VERY LOUD BANG AND THE RIGHT FRONT TIRE HAD A BLOWOUT. I MANAGED TO STOP, CHANGE THE TIRE AND RETURN IT TO SEARS. THE WRITEUP MAN SAID THE RIGHT SIDE OF THE GOODYEAR WEATHERHANDLER LS TIRE PROBABLY GOT AN AIR BUBBLE BETWEEN THE INSIDE AND OUTSIDE OF THE SIDEWALL AND THAT CAUSED THE TIRE TO BLOW OUTWARD, FROM ITS SIDEWALL. I GOT CREDIT FOR THE 3 REMAINING TIRES AND BOUGHT 4 MICHELINS. *TR
Air Bags › Frontal
Filed Jun 4, 2009NY
RECALL NOTICE FOR CLOCKSPRING ON A 1997 PLYMOUTH VOYAGER. *NJ THE CONSUMER HAD THE RECALL WORK DONE PRIOR TO RECEIVING THE NOTICE. RECALL 02V293000
Seat Belts › Integrated Child Seat
Filed Apr 21, 2009177,000 milesMN
TO WHOM IT MAY CONCERN MY NAME IS KATIE OLSON I DRIVE A 1997 PLYMOUTH VOYAGER VAN WITH THE BUILT IN CAR SEATS. THAT IS WHAT SOLD ME THE VAN I THOUGHT THEY WOULD BE SAFER FOR MY CHILDREN. LAST WEEK I TOOK MY KIDS TO THE PARK AND I WENT TO RELEASE THE BELT AND IT RETRACTED TO MY TWO YEAR OLD DAUGHTERS NECK. I COULD NOT GET IT OFF OF HERE I HAD TO CUT IT OFF AFTER A HALF HOUR OF TRYING TO LOOSEN IT. IT WAS SO TIGHT I COULDN'T PUT MY FINGER BETWEEN HER THROAT AND THE BELT. THIS HAS NEVER HAPPENED BEFORE BUT I TALKED TO A LAWYER AND THEY TOLD ME TO CONTACT YOU. THANK YOU FOR YOUR TIME. *TR
Electrical System
Filed Nov 10, 2008UT
I HAVE A 97 PLYMOUTH GRAND VOYAGER THAT I HAVE HAD FOR 2 YRS. WHEN I BOUGHT THE VAN EVERYTHING WAS WORKING PROPERLY. FOR ABOUT A YEAR NOW I HAVE BEEN HAVING PROBLEMS WITH THE ELECTRICAL SYSTEM. FIRST MY CRUISE CONTROL STOPPED WORKING,THEN MY HORN,NOW MY BLINKERS ONLY WORK SOMETIMES AND ALOT OF TIMES I HAVE TO TURN ON MY BRIGHT LIGHTS FOR THE BLINKERS TO WORK. THE AIRBAG LIGHT IS ALWAYS ON WHICH MEANS IT IS NOT FUNCTIONING CORRECTLY. THESE ARE BIG PROBLEMS WITH THE WIRING SYSTEM AND IT IS VERY EXPENSIVE TO HAVE THE WHOLE THING REWIRED. MY HUSBAND IS A MECHANIC AND HE SAID IT WILL COST OVER $1000 TO HAVE EVERYTHING FIXED CORRECTLY. *TR
Power Train › Automatic Transmission
Filed May 16, 200890,482 milesWI
1997 PLYMOUTH VOYAGER TRANSMISSION FAILURE. CONSUMER STATES THAT THE TRANSMISSION HAS FAILED 5 TIMES. CONSUMER BELIEVES THAT HE IS DUE TO SOME COMPENSATION DUE TO THE CONTINUING FAILURE OF THIS VEHICLE. *KB THE TRANSMISSION WOULD NOT SHIFT PROPERLY INTO GEAR AND SOMETIMES IT WOULD GET STUCK IN SECOND GEAR. BOTH OUTER TIE ROD ENDS WERE LOOSE. *JB
Engine and Engine Cooling › Engine
Filed Jan 14, 2007OH
LIGHT RAIN, WET ROADS, TURNING LEFT AFTER A STOP, SERPENTINE BELT SLIPPED OFF AND LOST ALL POWER STEERING CONTROL. MANHANDLED TO A STOP OUT OF THE WAY OF TRAFFIC. THIS IS THE 3RD TIME THE BELT HAS COME OFF IN RAIN AND LOSS OF CONTROL IS A REAL CONCERN FOR MYSELF AND PASSENGERS AS WELL AS ANY VEHICLES IN THE AREA. 145+ OTHER INCIDENTS NOTED ON THE WWW.CARSURVEY.ORG/VIEWCOMMENTS_REVIEW_64215.HTML LINK FOUND BY GOOGLE. SOMEONE WILL EVENTUALLY BE KILLED DUE TO THIS DESIGN DEFECT. *NM
Exterior Lighting › Headlights
Filed Dec 29, 2006125,000 milesCT
HEADLIGHTS ARE SO FROSTED/YELLOWED YOU CAN.T SEE AT NIGHT.THE LIGHTS ON THIS VEHICLE WERE NOT THAT GOOD WHEN THEY WERE NEW. BUT NOW THAT THE PLASTIC HAS BROKEN DOWN FROM EXPOSURE TO THE ENVIRONMENT, THE LIGHTS ARE USELESS. MY OLDER CARS HAD HEADLIGHTS MADE OF GLASS AND DID NOT SEEM TO HAVE THIS PROBLEM.
Visibility › Windshield Wiper/Washer
Filed Nov 20, 200649,700 milesMI
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH, THE WINDSHIELD WIPERS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE BCM CONTROL NEEDED TO BE REPLACED.
Seat Belts
Filed Sep 8, 2006147,000 milesTX
DT*: THE CONTACT STATED THE MIDDLE SEAT BELT BECAME UNLATCHED. THE DEALERSHIP WAS NOTIFIED.
Exterior Lighting › Headlights
Filed Jul 24, 200628,000 milesPA
DT*: THE CONTACT STATED THAT BOTH FRONT HEADLIGHT COVERS ARE CLOUDY AND DISCOLORED, WHICH MAKES IT DIFFICULT TO SEE THE ROAD AHEAD. THE MANUFACTURER WAS CONTACTED ON 07/24/06 WHO DETERMINED THAT THE WHOLE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED AT COST.
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys1 injured
Filed Jul 6, 2006112,000 milesCO
DRIVING IN THE RAIN/SNOW CAUSES SERP BELT TO SLIP OFF. OVER THE LAST 5 YEARS IT HAS SLIPPED NUMEROUS TIMES(8+), AFTER CAREFUL INSPECTION OF THE BELT AND PULLEYS THE BELT WAS REINSTALLED OR REPLACED. AFTER THE BELT CAUSING A SENSOR BREAK, HAD MECHANIC TROUBLESHOOT AND IT WAS DEEMED THE TENSIONER NEEDED TO BE REPLACED AND THE SERP BELT REPLACE AS WELL AS SENSOR. AFTER THIS MAINTENANCE, THE VEHICLE CONTINUED TO LOSE SERP BELT. THE CAR HAS OVERHEATED,BATTERY DRAINED AND HAS BECOME VERY HARD TO STEER OR STEERING APPEARS TO LOCK AFTER LOSING THE BELT THAT CONTROLS ALL ACCESSORY FUNCTIONS, ALTERNATOR, AC, POWER STEERING, WATER PUMP. MULTIPLE ACCIDENTS HAVE BEEN AVOIDED DUE TO QUICK THINKING. *NM
Electrical System › Wiring
Filed Jun 29, 2006DE
DT*: THE CONTACT STATED THAT THE WIRING HARNESS FOR THE AIRBAGS WAS CAUSING A ELECTRICAL ISSUE THAT SHORTED OUT THE IGNITION SWITCH. THERE NO EVENTS THAT LEAD UP TO THE FAILURE. THE VEHICLE STALLED AND LOST ALL POWER TO THE DASHBOARD. THERE WAS NO ACCIDENT.
Power Train › Automatic Transmission
Filed Jun 12, 2006124,000 milesOH
DT*: THE CONTACT STATED THE VEHICLE WOULD NOT TRANSITION TO A HIGHER GEAR AND WOULD NOT REACH A SPEED OF MORE THAN 5MPH. THE VEHICLE WAS TOWED TO A SERVICE DEALER WHO REPLACED THE TRANSMISSION. THE DAY THE TRANSMISSION WAS REPAIRED THE VEHICLE BEGAN TO MAKE A CLICKING SOUND AND WAS TAKEN TO A LOCAL MECHANIC WHO DETERMINED THE AXEL NEEDED TO BE REPLACED. LAST WEEK, WHILE DRIVING 35PMH ON AN EXIT RAMP, A LOUD POPPING NOISE WAS HEARD. AFTER STOPPING AT A STOP SIGN, THE VEHICLE FAILED TO MOVE FORWARD WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE DRIVER SIDE TIE ROD END WAS REPLACED.
Fuel System, Gasoline › Fuel Injection SystemFire
Filed Jun 9, 200686,000 milesPA
DT*: THE CONTACT STATED WHILE DRIVING 15 MPH THERE WAS A SMELL OF FUEL AND SMOKE WAS COMING FROM THE AIR VENTS. SOMEONE BEHIND THE VEHICLE ALERTED THE DRIVER THAT THE VEHICLE WAS ON FIRE. THE DRIVER PULLED OFF OF THE ROAD AND EXITED THE VEHICLE. THE VEHICLE WAS ENGULFED IN FLAMES AND WAS TOTALED. THE FIRE DEPARTMENT AND THE POLICE DEPARTMENT WERE NOTIFIED. THE FIRE DEPARTMENT DETERMINED THE FIRE ORIGINATED FROM THE HOOD AND SPREAD THROUGHOUT THE VEHICLE. UPDATED 07/03/06. *JB
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Apr 24, 2006141,000 milesPA
SERPENTINE BELT (POWERING THE ALTERNATOR, POWER STEERING ETC.) HAS COME OFF REPEATEDLY. SINCE THE BELT POWERS THE POWER STEERING, THIS IS SIGNIFICANTLY UNSAFE. *NM
Air Bags › Frontal2 injured
Filed Jan 16, 2006178,000 milesGA
MY WIFE WAS DRIVING OUR 1997 VOYAGER UP A GRAVEL DRIVEWAY ABOUT 5-10 MPH. BOTH THE DRIVER SIDE AND PASSENGER SIDE AIR BAGS INADVERTENTLY DEPLOYED. THERE WAS NO COLLISION OF ANY KIND. MY WIFE AND DAUGHTER BOTH SUFFERED BRUISING AND FACIAL ABRASIONS FROM THE AIR BAGS. IT IS NOT COVERED BY INSURANCE STATING IT IS A MECHANICAL FAILURE. I FEEL THIS IS VERY DANGEROUS AND SHOULD COVERED BY CHRYSLER FOR ALL PARTS AND SERVICE. *NM
Engine and Engine Cooling
Filed Nov 21, 200545,000 milesCA
DT: THE CONTACT STATED VEHICLE STALLS WHEN IDLING FOLLOWED BY THE ENGINE DYING. THE VEHICLE RESTARTS AFTER SEVERAL ATTEMPTS. HE TOOK THE VEHICLE TO AN INDEPENDENT REPAIR SHOP. THE REPAIR SHOP CLEANED THE THROTTLE BODY AND THE FUEL INJECTION SYSTEM. THIS DID NOT CORRECT THE PROBLEM. NO FURTHER REPAIRS HAVE BEEN MADE AT THIS TIME. *AK
Steering
Filed Oct 5, 2005ID
DRIVER SIDE VISOR RETAINING CLIP BROKE(TWICE). UNTIL REPAIRED, THE BROKEN CLIP ALLOWED VISOR TO DROP INTO STEERING WHEEL WHILE DRIVING. THIS IMPEDED TURNING THE STEERING WHEEL WHILE VEHICLE IN MOTION. *NM
Structure › Frame and Members
Filed Sep 13, 2005143,000 milesMI
CORROSION AND FAILURE OF STRUT TOWERS. THIS IS A COMMON PROBLEM ADDRESSED BY CHRYSLER TSB#23-044-02 STATING IT IS "COSMETIC". PLEASE VISIT THE ALLPAR FORUMS (HTTP://ALLPAR.COM/FORUMS/)ON MINIVANS AND YOU WILL SEE THE DISCUSSION. TOWER FAILED AND ALLOWED PARTIAL SUSPENSION COLLAPSE. *JB
Structure › Frame and Members
Filed Sep 5, 200580,000 milesMI
THE DRIVER SIDE STRUT TOWER HAS RUSTED THROUGH ON TOP AT LEAST HALFWAY AROUND. THE ESTIMATE FOR REPAIR FROM THE DEALERSHIP IS $1200.00. *JB
Suspension › Front
Filed Aug 15, 20059,000 milesNY
FRONT STRUT TOWERS RUSTED OUT ON MY 1997 GRAND VOYAGER, SE , MINI VAN. *NM
Engine and Engine Cooling
Filed May 29, 200591,450 milesIA
I HAVE A 1997 PLYMOUTH VOYAGER. THE VEHICLE HAS BEEN REGULARLY MAINTAINED AND HAS APPROX. 91,000 MILES ON IT. APPROX. 10 DAYS AGO, THE CAM BROKE AND THE ENGINE (3.3 LITER) SUDDENLY QUIT WHILE I WAS TRAVELING ON THE HIGHWAY. POWER STEERING WAS LOST AND FORTUANTELY, I WAS ABLE TO COAST AND BRING THE CAR TO A STOP WITHOUT POWER STEERING OR POWER BRAKES. REPAIR REQUIRED REPLACEMENT OF THE ENGINE. I AM CONCERNED BECAUSE TWO REPAIR SHOPS THAT I SPOKE WITH INDICATED THEY HAVE HAD SEVERAL SIMILAR FAILURES. THIS SEEMS TO BE A WIDESPREAD PROBLEM AND SHOULD BE INVESTIGATED AND A SUDDEN ENGINE FAILURE IS OBVIOUSLY UNSAFE.
Vehicle Speed Control
Filed May 9, 2005130,000 milesNY
CONSUMER STATES: WAS DRIVING AND CRUISE CONTRAL ACCELERATED ON ITS ON EVEN THOUGH IT WAS TURNED OFF. KEPT PUSHING BRAKES WHILE GOING UP A HILL, GOT IT DOWN TO 30MPH AND KEPT SHIFTING DOWN TO 3RD GEAR. THIS WAS GOING UPHILL IN 1ST GEAR AND JAMMED INTO PARK RIGHT BEFORE THE STOP.*AK
Suspension › Front › Macpherson Strut
Filed Apr 13, 200585,000 milesPA
TOOK VEHICLE TO GARAGE TWICE FOR NOISES IN FROM END. MECHANIC FOUND RUSTING AT FRONT DRIVERS STRUT TOWER AND CRACKED METAL FROM AT LEAST ONE OF THE BOLTS TO THE CENTER OF THE TOWER. MECHANIC SAID HE HAD SEEN THIS BEFORE. ALSO SAID HE HAS HAD A NUMBER OF CARAVANS WITH NOISY FRONT ENDS THAT HE HAS NOT FOUND THE CAUSE OF NOISE, AND HAS HAD CHRYSLER DEALER ASK HIM IF HE FOUND A SOLUTION TO THE NOISE FRONT END PROBLEM. FOUND OTHERS ON THE WEB WITH SAME PROBLEM. CANADA HAS SOME SORT OF AGREEMENT WITH DAIMELER TO INSPECT. SEEMS TO ME THIS IS A POTENTIAL SAFETY ISSUE THAT IS HIDDEN TO MOST OWNERS. *AK
Tires
Filed Mar 23, 200595,000 milesPA
WHILE VEHICLE WAS PARKED CONSUMER NOTICED BUBBLES ON THE FRONT DRIVER'S SIDE TIRE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. BRIDGESTONE, WEATHERFORCE, P215/65R15. *AK
Vehicle Speed ControlCrash1 injured
Filed Feb 16, 2005MA
CONSUMER LETTER REGARDING A HEAD ON COLLISION INVOLVING A PLYMOUTH VOYAGER AND A CHEVROLET SUV.***NO ANSWER REQUIRED*** *MR THE CONSUMERS VEHICLE FAILED TO NEGOTIATE A TURN AND CONTINUE STRAIGHT INTO THE NORTH BOUND LANE. THE CONSUMERS VEHICLE PROGRESSED AND STRUCK ANOTHER VEHICLE HEAD ON. *SC
Suspension › Front › Macpherson Strut
Filed Feb 10, 200590,000 milesMI
STRUT TOWER RUSTING OUT. THIS COULD LEAD TO LOSS OF CONTROL OF THE VAN. *AK
Structure › Body › Hatchback/Liftgate
Filed Oct 19, 2004AZ
WHILE PLACING THE REAR HATCH UP A PIECE SHEARED OFF. THIS CAUSED THE HATCH TO CLOSE WITHOUT WARNING. THE CONSUMER WAS ABLE TO DRIVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE VEHICLE WAS OPERATING AS DESIGNED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Power Train › Automatic Transmission
Filed Aug 24, 200465,000 milesME
AT ABOUT 62000 MILES VAN BEGAN TO SHIFT HARD AND CLUNK AT ABOUT 35-40 MPH. TOOK IT TO THE DEALER DURING WARRANTY PERIOD AND WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE TRANSMISSION. AT 65000 MILES THE TRANSMISSION FAILED WHILE MY WIFE AND 11 MONTH OLD WERE DRIVING, LEAVING THEM STRANDED ABOUT AND HOUR FROM HOME.*AK
Power Train › Automatic Transmission
Filed Jul 28, 200492,000 milesMS
IT ALL BEGAN WITH A "BUMP" IN THE TRANSMISSION WHEN THE AC WAS ON. SOON AFTER THAT STARTEDTRANSMISSION WOULD LOCK INTO "LIMP HOME" MODE BETWEN 30 AND 35 MPH. IT KICKED INTO LIMP HOME MODE ON THE HIGHWAY, WHILE I WAS DRIVING 65 AND PUT MY FAMILY IN JEAPORDY. I PARKED IN IN THE DRIVEWAY AND LEFT IT THERE FOR 2 MONTHS. WHEN I DECIDED TO TRY IT AGAIN TO GET IT TO A MECHANIC, IT WOULDN'T EVEN GO IN REVERSE. BROUGHT IT TO A CHRYSLER DEALERSHIP IN THE AREA TO BE REPAIRED AT THE TUNE OF $2,000 FOR AN OVERHAUL. METAL ALL THROUGHOUT THE TRANNY. THE DEALERSHIP WE BOUGHT IT FROM DENIES ANY TSB'S ON THE VEHICLE AND HAS BEEN QUITE NASTY TO US, SO WE BROUGHT IT TO ANOTHER CHRYSLER DEALER. HOW DO WE GO ABOUT GETTING THIS PAID FOR BY DAIMLER CHRYSLER?*AK
Engine and Engine Cooling › Cooling System › Fan
Filed Jul 9, 2004113,000 milesMO
WHILE DRIVING 65 MPH ENGINE FAN RELAY SYSTEM FAILED. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP INFORMED THE CONSUMER OF THE PROBLEM, BUT DID NOT RESOLVE THE PROBLEM. *AK
Exterior Lighting › Headlights
Filed Jun 30, 2004SC
CONSUMER COMPLAINED ABOUT THE HEADLIGHTS. BOTH HEADLIGHTS HAVE GLAZED OVER, ALMOST OPAQUE, RESULTING IN EXTREMELY REDUCED VISIBILITY DURING THE NIGHT. THUS, OBSTRUCTING CONSUMER'S VIEW WHILE DRIVING. DEALERSHIP INDICATED NOTHING THEY COULD DO ABOUT IT, ONLY TO REPLACE EACH HEADLIGHT UNIT. EACH HEADLIGHT UNIT WOULD COST $263.00 AT CONSUMER'S EXPENSE. *AK
Power Train › Automatic Transmission
Filed Jun 24, 200422,834 milesCT
AT 20 AND 50K MILES, THE CONSUMER NOTICED THAT WHILE MAKING A TURN AND PLACING THE VEHICLE IN REVERSE A GRINDING NOISE WAS HEARD. THE VEHICLE WOULD NOT SHIFT INTO REVERSE. THE DEALERSHIP STATED THE TRANSMISSION NEEDED REPLACEMENT. VEHICLE IS NOW ON ITS THIRD TRANSMISSION. *LA BOTH TRANSMISSION FAILURE WERE DUE TO A BROKEN DIFFERENTIAL PIN. A NEW TRANSMISSION WAS PLACED IN THE VEHICLE AT 22K AND 55K MILES BY THE DEALER. THE TRANSMISSION WAS ALSO FLUSHED. *SC *JB
Steering
Filed Jun 21, 2004CA
WHILE MAKING A RIGHT TURN AT 25 MPH CONSUMER NOTICED THAT STEERING BECAME STIFF, MAKING IT HARD FOR CONSUMER TO MAKE A RIGHT TURN. *AK
Equipment › Appliance › Air Conditioner
Filed Jun 14, 200422,000 milesFL
THE AIR CONDITIONER DID NOT WORK. THE DEALER EXAMINED THE VEHICLE AND FOUND THAT THE AIR CONDITIONER EVAPORATOR WAS DEFECTIVE. AT 44000 MILES ANOTHER EVAPORATOR WAS REPLACED. CURRENTLY, ANOTHER EVAPORATOR WAS NEEDED FOR THIS SAME VEHICLE. *AK CHRYSLER PLYMOUTH FORD REPLACED THE A/C AT 22K MILES, AUTOWAY DODGE REPLACED THE A/C AT 48K MILES, AND AGAIN AT 75K MILES. *SC *JB
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Jun 5, 200477,000 milesPA
DRIVING IN RAIN CAUSES SERP. BELT TO SLIP OFF HAS HAPPENED 3 TIMES CAUSING STEERING TO GO OUT CAR TO OVERHEAT AND BATTERY TO GO DEAD. THERE IS A TSB OUT ON THIS PROBLEM AFTER THE 2 TIME HAD THE WORK DONE AS DESCRIBED IN THE SERVICE BULLETIN ON MAY 18TH. ON JUNE 5TH WHILE DRIVING IN THE RAIN IT HAPPENED AGAIN CAUSING STEERING TO GO OUT AND VAN OVERHEATED. HAD TO HAVE THE BRACKET REPLACED AS DESCRIBED IN THE BULLETIN AND IT DIDN'T FIX THE PROBLEM. I CONTACTED CHYSLER BUT TO THEM IT WASN'T A BIG ENOUGH SAFETY ISSUE. I AM UNSURE WHAT TO DO NOW WE FOLLOWED THE SERVICE PROCEDURE AND THE PROBLEM STILL IS NOT CORRECTED. THE DATE BELOW IS THE LATEST OF THREE DATES THIS PROBLEM OCCURRED.*AK
Air Bags
Filed Jun 4, 2004WA
WHILE DRIVING THE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. WHEN THE CONSUMER PRESSED THE BORN BUTTON IT WOULD NOT WORK. THE CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. *AK *NM
Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Jun 4, 200490,000 milesNY
WHILE DRIVING AT 35 MPH VEHICLE THE VEHICLE OVERHEATED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THAT THE RADIATOR HAD SPRUNG A LEAK. THE WATER AND COOLANT FROM THE RADIATOR LEAKED INTO THE TRANSMISSION DESTROYING IT. *AK *NM
Visibility › Rearview Mirrors/Devices
Filed May 24, 2004GA
CONSUMER STATED THAT AIR BAGS AND HORN DID NOT WORK. SHE TOOK VEHICLE TO THE MECHANIC, AND WAS TOLD THAT THERE WAS A RECALL ON THE AIR BAGS. BUT, CONSUMER DID NOT RECEIVE A RECALL NOTICE. ALSO, REAR VIEW MIRROR DID NOT WORK PROPERLY. *AK
Seat Belts › Front › Buckle Assembly
Filed May 21, 200410,000 milesNJ
DEALERSHIP CONTACTED THE CONSUMER TO INFORM HIM THAT THE SEAT BELT RECALL 02V076000 AND AIR BAG CLOCK SPRING RECALL 02V293000 REPAIRS WERE ALREADY PERFORMED. THEN, CONSUMER NEVER TOOK VEHICLE TO DEALER HAVE THE RECALL REPAIRS PERFORMED. MANUFACTURER WILL BE CONTACTED. *AK
Power Train › Automatic Transmission
Filed Apr 30, 2004GA
I ALSO HAVE A TRANSMISSION PROBLEM. FIRST IT WOULD TAKE A LONG TIME FOR IT TO SHIFT OUT OF 1ST TO 2ND. THEN IT WOULD TAKE A LONG TIME FOR REVERSE TO KICK IN. NOW ITS NOT WORKING PERIOD. *LA
Electrical System
Filed Apr 29, 2004130,000 milesOH
1997 VOYAGER STAHLS OFTEN. COME TO A COMPLETE STOP AT RED LIGHT, ACCELERATE AND THE ENGINE STALLS. NO WARNING AND NO WARNING LIGHTS DISPLAYED. WE START THE VAN UP AGAIN AND CONTINUE ON. ALSO, ON THE HIGHWAY WE HAD TWO INSTANCES OF THIS VAN STALLING. WAS ABLE TO RESTART AND CONTINUE ON. NEED HELP, WHAT IS CAUSING THIS VERY DANGEROUS SITUATION?
Suspension › Front
Filed Apr 22, 200490,000 milesMI
ON MY 1997 PLYMOUTH MINI VAN A CRACK HAS OCCURED ON THE LEFT FRONT STRUT TOWER. THIS IS THE ONLY PLACE ON THE VAN THAT HAS RUSTED. I HAVE HAD THE VAN IN FOR SERVICE SERVERAL TIMES FOR FRONT END ALIGNMENTS AND THE LAST TIME FOR A SAFETY INSPECTION. IT TOOK MY HUSBAND POINTING THISOUT TO THE DEALERSHIP BEFORE THEY NOTICED IT. THEY IMEDIATELY SAID IT WAS A SAFETY CONCERN! BUT DO NOT WANT TO COVER THE REPAIR. UPON FURTHER INVESTIGATION WE FOUND THAT MY BROTHERS 1998 MINIVAN HAS THE EXACT SAME DEFECT. I CANT BELIEVE THAT WE ARE THE ONLY TWO? WHEN I CHECKED YOUR SITE OTHER ARE LISTED FOR COSMETIC RUST IN THIS LOCATION AND CLUNKING SOUNDS? *AK
Complaints 1-50 of 346, newest first, reproduced as filed.
It is not among the Voyager years to avoid. Owners filed 346 complaints, against about 346 for a typical Voyager year. The most common complaint is about the airbags (15%).
What is the most common problem with the 1997 Plymouth Voyager?
The airbags: 52 of the 346 complaints (15%) are about it. Owners most often say it shows an airbag warning light (42%), sets off warning lights on the dash (13%) and set off an airbag for no reason (6%). The typical report comes at 95,000 miles.
How many recalls does the 1997 Plymouth Voyager have?
11 safety recalls on file with NHTSA, the most recent filed Aug 10, 2010. The largest, 02V293000, covered 1,500,521 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 1997 Plymouth Voyager problems start?
Half of the complaints that record an odometer reading came in before 90,000 miles. For the airbags the midpoint is 95,000 miles.
Has NHTSA investigated the 1997 Plymouth Voyager?
Yes, 7 times. The latest, PE02004 ("REAR SEAT BELT MALFUNCTION"), was opened Jan 16, 2002 and closed Mar 11, 2002.
Are there service bulletins for the 1997 Plymouth Voyager?
The manufacturer filed 140 technical service bulletins and other notices for it with NHTSA, most of them about the engine (24), the body and frame (20) and the transmission (16). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 10, 2010. Source: NHTSA Office of Defects Investigation.