Owners filed 323 complaints about this vehicle with federal regulators, most often about the power train › automatic transmission. It has been recalled 11 times.
When it fails
08000080,000 milesMedian miles at failure
96 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Power Train › Automatic Transmission
35
2
1
1
Air Bags
31
3
0
6
Engine and Engine Cooling › Engine
19
0
1
0
Air Bags › Frontal
17
7
0
6
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
16
0
0
0
Unknown or Other
11
1
0
1
Engine and Engine Cooling › Engine › Gasoline
9
0
4
0
Engine and Engine Cooling
8
0
1
0
Electrical System
8
0
0
0
Visibility › Windshield Wiper/Washer
7
0
0
0
11 safety recalls
Part 573 reports
Equipment10E034000
Filed Aug 10, 20106,686 vehiclesCurt Mfg. Inc.
Defect. CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.
Risk. IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.
Remedy. CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.
Visibility › Glass, Side/Rear07E104000
Filed Dec 11, 20071,657 vehiclesSafelite Fulfillment, Inc.
Defect. CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
Remedy. SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Defect. CERTAIN AIRTEX FUEL PUMP MODULES, P/NOS. E7089M, E7094M, E7113M, AND E7129M, MANUFACTURED BETWEEN JUNE 1 AND SEPTEMBER 24, 2006. THESE FUEL PUMP MODULES WERE SOLD AS AFTERMARKET FOR USE IN CERTAIN DAIMLERCHRYSLER VEHICLES LISTED ABOVE. SILICONE MATERIAL USED IN MANUFACTURE OF THE FLAPPER VALVE WAS OUT-OF-SPECIFICATION, LEADING TO EXCESS SWELL OF THE FLAPPER VALVE RESTRICTING THE FLOW OF FUEL TO THE FUEL PUMP MODULE.
Risk. FUEL RESTRICTION COULD RESULT IN LOSS OF POWER AND/OR ENGINE STALL, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy. AIRTEX WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE FUEL PUMP MODULES FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT AIRTEX TOLL-FREE AT 1-866-867-3759.
Service Brakes, Hydraulic06E022000
Filed Mar 13, 20067,440 vehiclesBrake Parts, Inc.
Defect. CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk. LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Remedy. AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Air Bags04V480000
Filed Oct 6, 2004955,344 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Risk. THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy. DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Fuel System, Gasoline03E053000
Filed Oct 24, 200368,563 vehiclesWix Filteration Products Division
Defect. CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.
Risk. A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.
Remedy. WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WIX AT 704-864-6711.
Equipment03E045000
Filed Sep 26, 200345,870 vehiclesIntercontinental Auto Parts
Defect. AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.
Risk. IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE.
Remedy. AFTERMARKET REPLACEMENT FUEL FILTERS FOR 1995-2000 SHORT WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18232 AND DATE CODE 0237, 0249, OR 0252. REPLACEMENT FUEL FILTERS FOR 1995-2000 LONG WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18230 AND DATE CODE 0237, 0249, 0251, OR 0304. REPLACEMENT FUEL FILTERS FOR 2001-2004 CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 28871 AND DATE CODE 0249. THESE PART NUMBERS AND DATE CODES APPEAR ON THE GOLD-TONE FILTER. DISTRIBUTORS AND RETAILERS WILL BE NOTIFIED TO ISOLATE AND RETURN AFFECTED INVENTORY. OWNERS WHO HAVE HAD THE FUEL FILTER SERVICED ON ONE OF THE APPLICABLE VEHICLES AFTER SEPTEMBER 17, 2002 SHOULD RETURN THEIR VEHICLE TO THE SERVICE FACILITY TO BE INSPECTED TO SEE IF THE FUEL FILTER THAT WAS INSTALLED IS ONE THAT IS INVOLVED IN THE RECALL. IF SO, THE OWNERS SHOULD HAVE THE FILTER REPLACED. TO RECEIVE A FULL REFUND PLUS THE COST OF POSTAGE, OWNERS SHOULD CUT THE CONNECTORS FROM THE HOSES, RINSE THE CONNECTORS AND RETURN THEM TOGETHER WITH PROOF OF THE AMOUNT PAID FOR THE REPLACEMENT PART AND LABOR, TO INTERCONTINENTAL AT INTERCONTINENTAL AUTO PARTS, INC., P.O. BOX 861, MAHWAH, NJ 07430, ATTN: FUEL FILTER RECALL. INTERCONTINENTAL WILL MAIL A FULL REFUND TO THE OWNER.
Air Bags › Frontal02V293000
Filed Nov 7, 20021,500,521 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Risk. THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy. DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Seat Belts › Rear/Other02V076000
Filed Mar 8, 2002545,311 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Risk. IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy. DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Defect. VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy. DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Showing 10 of 11 campaigns, newest first.
What owners reported
Newest filings
Air BagsCrash2 injured
Filed Jan 15, 2016PA
THE 1998 PLYMOUTH VOYAGER PASSENGER VAN WAS INVOLVED IN A TWO VEHICLE COLLISION ON A PUBLIC HIGHWAY. CAUSE OF THE COLLISION WAS DUE TO THE OTHER INVOLVED VEHICLE, THAT BEING A 2011 KIA SOUL, FAILING TO STAY WITHIN ITS TRAVEL LANE. THE KIA CROSSED OVER INTO THE PATH OF THE PLYMOUTH VOYAGER, WITH BOTH VEHICLES COLLIDING, FRONT/LEFT VS FRONT/LEFT. SPEEDS OF BOTH VEHICLES ESTIMATED AT APPROXIMATELY 40 MILES PER HOUR. BOTH AIR BAGS IN THE KIA DEPLOYED, AS DID THE FRONT/PASSENGER AIRBAG IN THE PLYMOUTH VOYAGER. THE DRIVER'S AIRBAG IN THE PLYMOUTH VOYAGER FAILED TO DEPLOY, UNKNOWN WHY. BOTH DRIVERS SUSTAINED INJURIES IN THE COLLISION. THE COLLISION WAS INVESTIGATED BY THE MONTGOMERY TOWNSHIP POLICE DEPARTMENT, PHONE 215-362-2301, POLICE REPORT #2016-00578.
Air Bags
Filed Jul 23, 2015140,000 milesAZ
TL* THE CONTACT OWNS A 1998 PLYMOUTH VOYAGER. WHILE DRIVING AT 45 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AND THE CRUISE CONTROL FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.
Suspension
Filed Jan 31, 2015WI
1998 PLYMOUTH VOYAGER LEFT AND RIGHT FRONT TOWERS ARE CONSUMED BY CORROSION EXPOSING THE STRUT ASSEMBLIES AND SEVERELY WEAKENING THE LOAD BEARING STRUCTURE CAUSING SERIOUS RISK OF STRUT TOWER FAILURE AS ON OR BOTH STRUTS WILL PENETRATE INTO THE ENGINE COMPARTMENT CAUSING THE FRONT OF THE VEHICLE TO DROP TO THE GROUND. SHOULD SUCH FAILURE OCCUR WHILE THE VEHICLE IS IN MOTION AT HIGHWAYS SPEEDS, LOSS OF VEHICLE CONTROL WILL RESULT, CAUSING SERIOUS INJURY OR DEATH. *TR
Engine
Filed Dec 17, 201275,000 milesNH
TL* THE CONTACT OWNS A 1998 PLYMOUTH VOYAGER. THE CONTACT STATED THAT WHILE DRIVING 45 MPH DURING INCLEMENT WEATHER, THE SERPENTINE BELT SLIPPED OFF THE PULLEY, CAUSING THE BATTERY WARNING LIGHT TO ILLUMINATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 103,000.
Electrical System
Filed Apr 13, 201280,000 milesCT
I OWN A 1998 PLYMOUTH VOYAGER. AT THE TIME OF THE FIRST INCIDENT THE VEHICLE HAD APPROXIMATELY 80,000 MILES ON IT. WHILE DRIVING I NOTICED THAT A NUMBER OF WARNING LIGHTS SUDDENLY APPEARED AND THAT ALL OF THE GAUGES WERE NOT OPERATING ON THE DASH. THE VEHICLE WAS BROUGHT TO SCAP JEEP/PLYMOUTH/DODGE DEALERSHIP IN FAIRFIELD CT. THE TECHNICIAN SAID THAT HE HAD NO CLUE WHAT IT WAS AND THAT HE WOULD HAVE TO TRACE EACH WIRE AND IT WOULD INCLUDE NUMEROUS MAN HOURS. HE ALSO SUGGESTED REPLACING THE MAIN COMPUTER. IF I WANTED TO HAVE THEM FIX IT I WOULD HAVE TO MAKE ANOTHER APPOINTMENT. I FOUND THAT THE VEHICLE OPERATED JUST FINE, JUST COULD NOT TELL MPH, MILEAGE, AUTO DOOR LOCKS FAILED AND AIRBAG, ANTI LOCK BRAKES, IN ADDITION TO ALL OTHER GAUGES. THREE DAYS LATER ALL RETURNED TO NORMAL FOR A FEW WEEKS AND THEN A REPEAT. THE PROBLEM CONTINUED WITH NO PATTERN FOR THE NEXT FEW YEARS. DEALERSHIP CLAIMED IT WAS COMPUTERS. IN SPEAKING WITH MY LOCAL MECHANIC, HE HAD ANOTHER CUSTOMER WITH SAME TYPE VEHICLE AND SAME PROBLEM. THIS CUSTOMER SPENT IN EXCESS OF $2000 AT THE DEALERSHIP AND PROBLEM STILL PERSISTED. THE LOCAL MECHANIC OPENED THE DASH AND IMMEDIATELY FOUND A WIRE THAT WAS PARTIALLY BROKEN FREE FROM A HARNESS. HE PUSHED THE WIRE COMPLETELY INTO RECEIVER AND PROBLEM SOLVED. DUE TO WIRE BEING FRAYED, HE WENT TO LOCAL JUNK YARD TO GET A USED HARNESS END AND REPLACED SAID PIECE. SAME PROBLEM WAS FOUND WITH OUR VEHICLE. WIRE WAS FIXED AND THE ENTIRE JOB WAS LESS THAN 1 HOUR OF LABOR. HAVE
Steering
Filed Feb 23, 2012185,000 milesMD
DROVE THROUGH A PUDDLE. SERPENTINE BELT FELL OFF, CAUSING LOSS OF POWER STEERING. COMPLETED REPAIR AS PER TSB 07-02-99. DID NOT CORRECT ISSUE. A KNOWN ISSUE WITH 1996 - 2000 PLYMOUTH/DODGE CARAVANS 3.3L AND 3.8L. VERY DANGEROUS, HAPPENS ON WET/SNOW CONDITIONS. BOTTOM THIRD OF HARMNIC BALANCER IS NOT GUARDED FROM ROAD MOISTURE. CHRYSLER REDESIGNED IN 2001. GATES AFTER MARKET KIT SOLVES PROBLEM GAT 38379K, COST $120-$220 WITH OUT LABOR. DOES THIS MEET THE CRITERIA FOR A RECALL? *TR
Engine and Engine Cooling
Filed Dec 22, 2011119,000 milesTX
THE BELT SLIPS OFF IN THE RAIN CAUSING POWER FAILURE TO EVERYTHING RUNNING OFF THE BELT. NO POWER STEERING, NO COOLING SYSTEM, NO ELECTRICAL CHARGING, NO A/C, AND I BELIEVE THE BRAKES DIDN'T WORK RIGHT. *TR
Structure › Frame and Members
Filed May 25, 2011140,000 milesIL
1989 PLYMOUTH VOYAGER LEFT AND RIGHT FRONT TOWERS ARE CONSUMED BY CORROSION EXPOSING THE MCPHERSON STRUT ASSEMBLIES AND SEVERELY WEAKENING THE LOAD BEARING STRUCTURE CAUSING SERIOUS RISK OF STRUT TOWER FAILURE AS ON OR BOTH STRUTS WILL PENETRATE INTO THE ENGINE COMPARTMENT CAUSING THE FRONT OF THE VEHICLE TO DROP TO THE GROUND. SHOULD SUCH FAILURE OCCUR WHILE THE VEHICLE IS IN MOTION AT HIGHWAYS SPEEDS, LOSS OF VEHICLE CONTROL WILL RESULT, CAUSING SERIOUS INJURY OR DEATH. THIS IS A KNOWN DEFECT COVERED BY CHRYSLER CORPORATION IN A TECHNICAL SERVICE BULLETIN (TSB) LABELING THE PROBLEM AS MERELY COSMETIC. *TR
Service Brakes, Hydraulic
Filed Aug 8, 2010105,000 milesIL
ANOTHER 1998 PLYMOUTH VOYAGER VAN WITH THE REAR BRAKE LINES BROKEN. HAPPENED ON THE ROAD, BRAKES WORKED AND LESS THAN 3 MILES DOWN THE ROAD WHEN DRIVER ATTEMPTED A TURN, BRAKES WENT TO THE FLOOR. DRIVER WAS ABLE TO PARK THE VEHICLE. VEHICLE WAS DRIVEN HOME BY HUSBAND USING FRONT BRAKES ONLY WHERE THE BROKEN LINES WERE DISCOVERED. WITH NO APPARENT REASON FOR THE CORROSION, RESEARCH REVEALS MULTIPLE INCIDENTS ON MID TO LATE 90S' PLYMOUTH VANS WITH CORRODED OR RUSTED REAR BRAKE LINES. I WILL REPLACE WITH AFTERMARKET PARTS TO AVOID REPEAT FAILURE. *TR
Equipment › Appliance › Air Conditioner
Filed Jul 25, 2010NC
98 VOYAGER EXPRESSO 3.3 ENGINE. DOORS LOCK AT RANDOM, WHEN PUT IN GEAR, WHEN PUT IN PARK, WHILE KEYS IN CAR, WITH CAR RUNNING, THE 15MPH IS TOTALLY IRRELEVENT IN THIS VAN. IT ALSO OVER HEATS EVEN IN WINTER, AND ALL THE LIGHTS BLINK ON THE INSTRUMENT CLUSTER AS WELL AS THE HOUSING FOR AC, DEFROST, REAR WIPER, ETC. HAVE HAD TO LOCAL DEALER WHO CLAIMS THERE ARE NO RECALLS AT ALL ON THIS VAN. I HAVE JUST PRINTED OFF 3 PAGES OF SAFETY ISSUES, AND THE ONES I HAVE LISTED ARE VERY IMPORTANT. THIS HAS BEEN GOING ON IN EXCESS OF 4 YEARS, AND IT ISNT GETTING ANY BETTER. *TR
Structure
Filed Jul 7, 201057,000 milesNY
TL*THE CONTACT OWNS A 1998 PLYMOUTH VOYAGER. WHILE THE VEHICLE WAS BEING SERVICED BY A LOCAL MECHANIC WHO STATED THAT THE UNDER CARRIAGE HAD DETERIORATED DUE TO RUST. AN AUTHORIZED DEALER CONFIRMED THE DIAGNOSIS. THE CONTACT CALLED THE MANUFACTURER AND WAS UNABLE TO SPEAK WITH ANYONE. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 57,000. UPDATED 09/24/10. *LJ UPDATED 09/24/10
Visibility1 injured
Filed May 10, 201068,000 milesWI
THE HEAT CHANGES FROM HOT TO A/C BY ITSELF, THE REAR DEFROST DON'T WORK ALL THE TIME, THE BACK WIPERS GO ON BY THEN SELF WITH DIFFERENT DELAYS,,, , STAYS ON DEFROST, AND THE STRUT TOWER ARE VERY POOR SHAPE, NEVER SAW STRUT TOWERS RUST LIKE THIS ON ANY OTHER VAN OR CAR BUT THIS ONE..1998 PLYMOUTH VOYAGER...ALSO ALL THIS STUFF WRONG WITH IT AND THE CHECK ENGINE LIKE DON'T GO ON...VERY BAD VAN TO HAVE. *TR
Electrical System
Filed Apr 30, 2010168,000 milesVA
TL*THE CONTACT OWNS A 1998 PLYMOUTH VOYAGER. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT STATED THAT THE HEADLIGHTS, MARKER LIGHTS, SPEEDOMETER, FUEL GAUGE, ODOMETER, TEMPERATURE GAUGE, WIPERS, HORN AND POWER LOCKS ALL STOPPED WORKING. THE CONTACT HAD TO DRIVE AT NIGHT WITH NO LIGHTS FOR THREE DAYS. WHEN THE LIGHTS CAME BACK ON THEY FUNCTIONED INTERMITTENTLY AND THEN SHUT OFF FOR SEVERAL DAYS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE BODY CONTROL MODULAR WAS DESTROYED. THE MANUFACTURER STATED THAT THE FAILURE WAS NOT A SAFETY ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 168,000. THE CURRENT MILEAGE WAS UNKNOWN.
Air Bags
Filed Mar 9, 2010130,000 milesID
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) THE CHRYSLER DEALER HAS NOT BEEN ABLE TO FIX THE CLOCKSPRING ON MY MINIVAN BECAUSE THE PART THAT CHRYSLER WILL PAY FOR IS NOT IN STOCK. [XXX]. I HAVE HAD MY MINIVAN IN THE DEALER MULTIPLE TIMES SINCE JAN 15 AND THEY HAVE NOT FIXED THE AIRBAG TO DEPLOY IF NEEDED. IT SEEMS TO ME THAT CHRYSLER IS LIMITING PARTS TO FIX A SAFETY RECALL. *TR
Air Bags › Frontal
Filed Jan 26, 2010183,000 milesFL
TL*THE CONTACT OWNS A 1998 PLYMOUTH VOYAGER WHICH WAS PURCHASED IN 2000. HE RECEIVED A RECALL LETTER FROM CHRYSLER AND DID NOT HAVE ANY FAILURES ON THE VEHICLE AT THAT TIME. NHTSA CAMPAIGN ID NUMBER: 02V293000, AIR BAGS FRONTAL. AFTER THE CONTACT RECEIVED THE LETTER, THE AIRBAG WARNING LIGHT ILLUMINATED ON THE WARNING PANEL AND THE HORN FAILED TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS PER THE ABOVE MENTIONED RECALL; HOWEVER, HE WAS TOLD THE CLOCK SPRING ASSEMBLY PART WAS ON BACKORDER AND WOULD NOT BE AVAILABLE FOR A MONTH. THE FAILURE AND CURRENT MILEAGES WERE 183,000. THE VIN WAS NOT AVAILABLE.
Electrical System
Filed Nov 13, 200970,000 milesPA
WE HAVE PAID NUMEROUS TIMES TO HAVE THESE SAME ISSUES LOOKED AT PARTS REPLACED. NEW BRAIN AS THEY SAID FOR THE CAR, NEW COMPUTER MODULES. THIS OVER THE YEARS HAS COST ME UNTOLD AMOUNTS OF TIME AND MONEY. THE DASH SHUTS OFF COMPLETELY WHILE DRIVING, EVEN THOUGH WE HAVE HAD EVERYTHING REPLACED. WIPERS DO WHAT THEY CHOOSE, IF WE LEAVE THEM ON THEY STAY OFF.IF WE TURN THEM OFF THEY GO ON. WE HAVE NO DASH WHAT SO EVER, UNABLE TO ASCERTAIN SPEED IN THE MIDDLE OF DRIVING. NUMEROUS TIMES THE VEHICLE HAS JUST SHUT DOWN WHEN COMING TO A STOP. RADIO AND CD PLAYER WORKS AND DOESN'T AT VARIABLE TIMES. WE HAVE HAD ALL OF THIS LOOKED AT NUMEROUS TIMES AND NO ONE KNOWS WHAT TO DO THEY JUST MAKE EDUCATED GUESSES AND HOPE IT FIXES IT. WE HAVE SPENT FAR TOO MUCH MONEY ON THIS ISSUE. THE DOOR LOCKS WORK SPORADIC. ON OCCASIONS WE WILL LOSE JUST PART OF THE INSTRUMENT PANEL AND HAVE HALF STILL. FOR EXAMPLE WE HAVE LOST SPEED ODOMETER AND GAS AND KEPT HE REST. THIS CAR IS A LEMON AND A PENDING DEATH TRAP. THERE IS NEVER ANY KIND OF WARNING TO OWNERS, I AM TOLD TO REPLACE THE MAIN COMPUTER OVER AND OVER. BEING AS ITS THE MAIN COMPUTER FOR THE VEHICLE IT ALSO OVER SEES MANY OTHER OPERATIONS OF THE VEHICLE AND CAN CAUSE NUMEROUS OTHER THINGS TO HAPPEN WHICH WE MAY NEVER KNOW OF UNTIL SAID CONDITIONS REQUIRE THAT ACTION AND IT IS NOT PRESENT. *TR
Structure › Frame and Members
Filed Oct 13, 2009100,000 milesOH
FRONT DRIVER SIDE STRUT TOWER RUSTED OUT AND FRONT TIRE FALLING OFF CAR. *TR
Air BagsCrash2 injured
Filed Sep 23, 2009CA
AS AN INVESTIGATOR ASSIGNED TO THE CALIFORNIA HIGHWAY PATROL, MULTIDISCIPLINARY ACCIDENT INVESTIGATION TEAM (MAIT) IN SACRAMENTO, AND AS DIRECTED BY THE MAIT OPERATIONS MANUAL, THIS IS TO NOTIFY NHTSA/ODI OF THE VERIFIED FAILURE OF A SAFETY RESTRAINT SYSTEM IN A VEHICLE INVOLVED IN A SEVERE-INJURY TRAFFIC COLLISION. ON SEPTEMBER 2, 2009, A 1998 PLYMOUTH VOYAGER WAS INVOLVED IN A COLLISION IN SAN JOAQUIN COUNTY, CA. THE REGISTERED OWNER/SOLE OCCUPANT IN THE VOYAGER SUSTAINED INJURY WHEN HIS VEHICLE COLLIDED INTO THE REAR OF A 1999 CHEVROLET TAHOE, AT SPEED. THE PRINCIPAL DIRECTION OF FORCE WAS ESSENTIALLY FROM FRONT-TO-REAR THROUGH THE PLYMOUTH AND THE FRONTAL DAMAGE WAS EQUALLY DISTRIBUTED ACROSS THE FULL WIDTH OF THE VEHICLE. THE FRONT PASSENGER'S SRS DEPLOYED, AND THE DRIVER'S SRS DID NOT. THE DRIVER OF THE PLYMOUTH WAS RESTRAINED BY HIS SEAT BELT. A QUERY OF THE NHTSA WEBSITE INDICATED THE PLYMOUTH WAS SUBJECT TO RECALL UNDER NHTSA CAMPAIGN 04V-480, AND DAIMLER CHRYSLER RECALL NO. D17. THE RECALL WAS THE SUBJECT OF EA04-013 OF THE ODI. A LOCAL DODGE DEALER CONFIRMED THE VEHICLE WAS PART OF THE GROUP UNDER RECALL AND HAD NOT UNDERGONE CORRECTION OF THE CONDITION DESPITE RECORDS OF MAILED NOTIFICATIONS TO THE REGISTERED OWNER, OF VALLEY SPRINGS, CA. THE DRIVER OF THE PLYMOUTH MADE NO STATEMENT REGARDING THE STATUS OF THE SRS WARNING INDICATOR LAMP PRIOR TO THE COLLISION, WHICH IS UNDER INVESTIGATION BY THE STOCKTON AREA OF THE CALIFORNIA HIGHWAY PATROL. VALLEY DAVISON MAIT'S
Electrical System
Filed Jul 31, 2009126,989 milesGA
OWN A 98 PLYMOUTH VOYAGER EXPRESSO THAT INTERMITTENTLY WILL NOT CRANK OR WILL CRANK AND IMMEDIATELY GO DEAD. ALL DASH LIGHTS FLICKER OR GO OUT, NO FUEL INDICATOR, NO SPEEDOMETER. HAS DIED WHILE DRIVING IT ONCE WHICH WAS VERY DANGEROUS AND SCARY. FAILURE OCCURS PERIODICALLY AND IS DANGEROUS AND VEHICLE IS NO LONGER DEPENDABLE. HAVE HAD NUMEROUS THINGS REPLACED BCM, STARTER, WIRING HARNESS, SENSORS ETC. PROBLEM CONTINUES TO COME BACK EVENTUALLY. HAS TO BE A CHRYSLER DEFECT. I HAD ONE DEALERSHIP DENY AWARENESS OF A PROBLEM WITH THAT YEAR MINIVAN AND SOME SAY "YOU CAN TRY THIS FOR 1,000 DOLLARS BUT IT MAY ONLY WORK FOR AWHILE. THIS SHOULD FALL UNDER THE LEMON LAW MOST REPAIRS MADE ONLY LASTED A FEW MONTHS. NO REPAIRS HAVE LASTED MORE THAN A YEAR. PLEASE HELP...I LOVE MY VEHICLE OTHERWISE BUT HAVE NO MONEY TO MAKE FURTHER REPAIRS OR TO BUY A NEW VEHICLE. I STARTED HAVING THIS PROBLEM IN OCTOBER OF 2006 AND HAVE BEEN DEALING WITH THIS OFF AND ON EVER SINCE. MY VAN WILL NOT CRANK NOW AND I HAVE ONLY HAD THE LATEST BCM SINCE OCTOBER 2008. *TR
Unknown or Other
Filed Jul 1, 2009NY
RECEIVED RECALL NOTICE FROM CHRYSLER DEALERSHIP WITH CORPORATE PROGRAM HEADQUARTERS POSTMARK NOTIFICATION # CJD62709 FOR 1998 PLYMOUTH VOYAGER BUT NEITHER CUSTOMER SERVICE AT NUMBER INDICATED OR MANUFACTURER HAS ANY INFORMATION REGARDING PROBLEM. DRIVER(S) OF THIS VEHICLE LEFT CLUELESS AND IS NOW SAFETY HAZARD OPERATING VEHICLE. *TR
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 10, 2010. Source: NHTSA Office of Defects Investigation.