CONSUMER EXPERIENCED SYMPTOMS OF THE CLOCKSPRING RECALL. *PH THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE COCKSPRING WAS NOT THE CAUSE OF THE PROBLEM. THE DEALER INDICATED THAT IN ORDER TO DIGNOSE THE PROBLE THE CONSUMER WOULD HAVE TO PAY A DIAGNOSTIC FEE. THE CONSUMER TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE PROBLEM AS A FAULTY CLOCKSPRING AND REPL;ACED IT. THE CONSUMER REQUEST RIMBURSEMENT FOR THE EXPENSES PAID TO REPAIR THE VEHICLE. *NM
1997 Plymouth Voyager complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
I PURCHASED A VEHICLE IN 1997 FROM A FRIEND. ALL OF A SUDDEN MY HORN STOPPED WORKING. I HAVE REPLAED THE FUSES. I HAVE CHECKED ALL THE WIRES. I HAVE REPLACED THE HORN. THEIR IS NOTHING WRONG. I THINK THE PROBLEM IS WHERE THE AIRBAG IS BEHIND THE STEERING WHEEL. WHAT DO I DO. I DONT THINK THAT IS MY RESPONSIBILITY IF THEIR IS A PROBLEM WITH THE AIR BAG IS IT?*AK
WHILE DRIVING ON THE HIGHWAY CONSUMER HEARD A SLAPPING NOISE FROM THE ENGINE. DEALERSHIP INDICATED THAT THE BELT BROKE OFF THE EDGE, AND THE BELT TENSIONER NEEDED TO BE REPLACED. ALSO, DEALER INDICATED THAT THIS WAS A COMMON PROBLEM WITH THESE VEHICLES. *AK
WHILE TRAVELING 25-30 VEHICLE RAN OFF ROAD AND HIT A PIPE WITH LEFT FRONT WHEEL. AIR BAGS DID NOT DEPLOY. *AK
I AM WRITING TO SUPPORT A RECALL OF THE GEN3" TYPE SEAT BELT BUCKLES IN DAIMLER CHRYSLER VEHICLES. THE BUCKLE IS DANGEROUSLY PRONE TO UN LATCHING DURING AUTO ACCIDENTS AND REPRESENTS A SAFETY HAZARD TO AS MANY AS 16 MILLION DRIVERS. *CB
VAN KEPTING SURGING. DEALER SAID IT WAS THE TRANSMISSION.
WE JUST HAD OUR VAN INTO THE DEALER SHIP LAST WEEK IT WAS SURGING WHILE I WAS DRIVING IT. THE DEALER SAID IT WAS THE TRANSMISSION AND FIXED THE PROBLEM. THREE DAYS LATER IT WAS DOING THE SAME THING AND ALSO SHIFTED INTO NEUTRAL WHILE I WAS DRIVING ON THE FREEWAY AT 65 MPH. I HAD MY ONE YEAR OLD WITH ME AT THE TIME. IT WAS A VERY SCARY EXPERIENCE. HAD WE KNOWN THAT CHRYSLER HAD AND STILL HAS DEFECTIVE TRANSMISSIONS WE NEVER WOULD HAVE PURCHASED THIS VEHICLE. IN LOOKING ON THE INTERNET I HAVE SEEN MANY COMPLAINTS ABOUT CHRYSLER'S TRANSMISSION AS FAR BACK AS THE 1989 MODEL. HOW CAN THEY GET AWAY WITH THIS FOR SO LONG? I CONSIDER THIS VAN TO BE A LEMON. UNFORTUNATLY THE LEMON LAW STATES THAT THE PROBLEM HAS TO HAVE HAPPENED WITHIN THE FIRST 18,000 MILES. WHAT RECOURSE DO I HAVE IN RETURNING THIS OBVIOUS LEMON?
1. THE REAR HATCH LEAKED UPON DELIVERY. THREE ATTEMPTS WERE MADE TO PUT SOME KING OF SEALANT ON THE EXTERIOR TO PREVENT LEAKAGE. SOME WATER DAMAGE TO INTERIOR WAS NEVER FIXED. 2. AIR BAG LIGHT ON DUE TO CLOCK SPRING FAILURE. WAITED FOR ALMOST TWO YEARS FOR CHRYSLER TO ISSUE RECALL WHILE PROBLEM WAS BEING INVESTIGATED BY NHTSA. 3. TRANSMISSION FAILURE AT 115,800KM. ESTIMATED $1,800 TO REPAIR AT TRANSMISSION SHOP.
THE MINIVAN LURCHED BACKWARD 1-2 FT AFTER IT WAS PLACED IN REVERSE. IF SOMEONE HAD BEEN IN BACK OF THE VAN THEY MANY HAVE BEEN SERIOUSLY HURT. THE MECHANIC SAID IT LOOKED LIKE THE TRANSMISSION LITERALLY EXPLODED INSIDE.*AK
PLASTIC COVERS OF 1997 PLYMOUTH VOYAGER MINIVAN HEADLAMPS ARE LOSING TRANSPARENCY. MINUTE CRACKS APPEARING ON THE SURFACE OF THE HEADLAMPS ARE MAKING THEM LESS CLEAR AND THUS DECREASING THE BRIGHTNESS OF THE HEADLAMPS AT NIGHT. NOTICED INITIALLY A YEAR AGO , SLOWLY GETTING WORSE. *LA
INTERMITTENTLY WHEN MAKING A TURN VEHICLE STALLED WITHOUT WARNING. DEALERSHIP HAS SERVICED THE VEHICLE SEVERAL TIMES, AND REPLACED PARTS . THEN, RAN A DIAGNOSTIC TEST, BUT NO FAILURE WAS FOUND. *AK
WHILE DRIVING DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT IMPACT. *AK
WHILE DRIVING AT NIGHT HEADLIGHTS WOULD GET CONDENSATION INSIDE OF THE LENS THAT WOULD CAUSE THE LIGHTS TO BECOME DIM. THIS WOULD POSE A HAZARD TO THE DRIVER DUE TO A LACK OF VISIBILITY ON THE ROADS. THERE WOULD BE NO LIGHT REFLECTION WHILE DRIVING BECAUSE OF A LACK OF BRIGHTNESS. WILL BE TAKING VEHICLE TO DEALER TO HAVE HEADLIGHT COVERS CHECKED.*AK
CONSUMER TOOK VEHICLE TO DEALER FOR THE REGULAR MAINTENANCE, AND FOUND OUT THAT THE SPRINGS WERE PROTRUDING AND RUSTING FROM THE STRUTS. IF THE SPRING FAILED VEHICLE WOULD FALL. CONSUMER SAID THAT THIS WAS NOT NORMAL.*AK
CONSUMER STATED THAT WHILE DRIVING THERE WAS A "BOOM" NOISE THAT CAME FROM THE ENGINE COMPARTMENT AND ENGINE STALLED. VEHICLE WAS INOPERATIVE, HAD TO BE TOWED. MECHANIC SAID THAT DIFFERENTIAL PIN HAD COME LOOSE, DAMAGING THE MOTOR IN TRANSMISSION.*AK
CONSUMER STATED VEHICLE'S TRANSMISSION FAILED AND STEERING LOCKED WHILE DRIVING THEN SHUT DOWN. PROBLEM HAD BEEN REPAIRED FOUR TIMES. DEALER STATES VEHICLE BATTERY HAD MALFUNCTIONED. PLEASE PROVIDE ADDITIONAL INFORMATION. *PH
CONSUMER NOTICED EVIDENCE OF FUEL LEAKAGE. DEALER DIAGNOSED THAT FUEL WAS LEAKING FROM FUEL RAIL AND REPLACED IT.*AK
TRANSMISSION FAILED TO SHIFT INTO HIGHER GEARS. *AK THE FIRST TIME THE DEALER REPLACED SOME PARTS IN THE TRANSMISSION, THE SECOND TIME THE DEALER STATED THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. TS AND THE CLOCK SPRING NEEDED TO BE REPLACED.*JB
WHILE DRIVING ACCELERATOR PEDAL BECAME STUCK, CAUSING SUDDEN ACCELERATION. CONSUMER HAD TO PLACE GEAR IN NEUTRAL AND UTILIZE EMERGENCY BRAKE IN ORDER TO STOP.*AK
WHILE DRIVING AT 30/35 MPH VEHICLE WAS IN A FRONTAL COLLISION, BUT NONE OF THE AIR BAGS DEPLOYED UPON IMPACT.*AK
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE SHUT DOWN AND WILL NOT RESTART. *AK
TOWER STRAP HOUSING PROBLEMS. THEY ARE RUSTING OUT WHERE THE STRAPS ARE ATTACHED TO THE BODY. MANUFACTURER WAS CONTACTED, AND STATED THAT VEHICLE ONLY HAS WARRANTY FOR FIVE YEARS OR 100.000 MILES, AND THAT THERE WAS NOTHING THEY COULD DO BECAUSE THE CONSUMER'S VEHICLE HAS MORE THEN 100.000 MILES.*AK
FAULTY LIFTERS IN MY 1997 PLYMOUTH VOYAGER ALLOWS OIL TO BE LOST THROUGH THE TAIL PIPE. *JB
THE FUEL TANK WOULD NOT TAKE MORE THAN A HALF A TANK OF FUEL. THE DEALER HAS BEEN NOTIFIED. *NLM
ENGINE CAMSHAFT BROKE - ENGINE COULD NOT RUN - ONLY TWO CYLINDERS FUNCTIONAL - OTHER FOUR CYLINDERS NOT FUNCTIONING DUE TO BROKEN CAMSHAFT . NO SIGNS OF ENGINE OVER HEATING ENGINE ONLY HAD 82,400 MILES. *JB
ALL GAUGES ON VEHICLE DROP TO ZERO EXCEPT THE GAS GAUGE. CAN'T TELL WHAT SPEED YOU ARE GOING. CAN'T TELL WHAT GEAR I AM IN. AUTOMATIC DOORS LOCKS AND ALARM STOP WORKING. BLOWER WORKS BUT NO AC OR HEAT. WAS TOLD IT WAS THE BODY CONTROL MODULE. *JB
AFTER THE DEALERSHIP PERFORMED THE RECALL REGARDING THE AIR BAG CLOCK SPRING RECALL 02 V 293 000, THE STEERING WHEEL STARTED TO SHIMMY AND LOCKED UP. *JB
THE VEHICLE EXPERIENCED A FUEL LEAK. *JB THE ELECTRICAL SYSTEM HAS NOT WORKED WHILE VEHICLE WAS RUNNING. (WINDOW, BLINKERS, AND THE RADIO) RESTARTING THE VEHICLE SOLVES THE PROBLEM EACH TIME. SCC
THE VEHICLES CLOCK SPRING FAILED AND CAUSED THE HORN AND CRUISE CONTROL TO BE INOPERATIVE. THE CONSUMER REQUEST REIMBURSEMENT FOR THIS REPAIR. PH *NLM
PRIOR TO RECALL NOTIFICATION, THE HORN WAS INOPERATIVE, AND THE AIR BAG LIGHT ILLUMINATED, THE DEALER STATED A NEW CLOCK SPRING WAS NEEDED, HOWEVER CONSUMER DECLINED REPAIRS. THE BRAKE LIGHTS AND BACK UP LIGHTS WERE INOPERATIVE, AND THE BLOWER AND CONTROL MODULE WERE REPLACED. *AK *JB
CONSUMER REQUESTED REIMBURSEMENT FOR REPAIRS THAT WERE MADE ON THE MINIVAN'S CLOCK SPRING. *DT *JB
THE VEHICLE EXPERIENCED SUDDEN ACCELERATION.*JB
FAILURE OF TRANSMISSION RANGE SENSOR AND TRANSMISSION FRONT PUMP ON A VEHICLE THAT'S JUST AT 6 YEARS OLD, WITH <70000 MILES ON IT. CAR DID NOT RESPOND WHEN SHIFTED INTO REVERSE. SHIFTED INTO PARK, THEN REVERSE AGAIN - STILL DID NOT GO INTO GEAR. SHIFTED INTO PARK AND THEN DRIVE, AND THE CAR PROCEEDED TO ROLL BACKWARDS DOWN THE DRIVEWAY (OBVIOUSLY DIDN'T GO INTO GEAR). SHIFTED INTO PARK, THEN REVERSE AND IT FINALLY TOOK. THIS HAS HAPPENED 3 TIMES IN THE PAST WEEK. THIS CAR IS ONLY DRIVEN TO AND FROM WORK - WITH NOT MUCH STARTING AND STOPPING. THIS SEEMS LIKE A PREMATURE FAILURE FOR THESE TWO PARTS.
THE CLOCKSPRING WAS REPLACED.*JB
THE CONSUMER HAS EXPERIENCE THE FOLLOWING: NOISE COMING FROM THE REAR BRAKES, NOISE WHEN STARTING THE ENGINE/UNEVEN IDLE, THE CHECK ENGINE LIGHT HAD COME ON/BURNED #5 EXHAUST VALVE-REMOVED HEAD/REPLACED VALVE/REASSEMBLED ENGINE, THE ENGINE IS KNOCKING/INTERNAL ROD KNOCKING-ENGINE HAD AN OIL LEAK/REPLACED GASKET & THE REAR MAIN SEAL IS LEAKING (THE VEHICLE IS GOING THRU 2-3 QUARTS PER MONTH), AND WHEN ENGAGING IN GEAR, THE ENGINE MOVES HARD. SCC
NUMEROUS REPAIRS ON THIS VEHICLE IN THE LAST YEAR. WE HAVE HAD TO REPLACE THE AIR CONDITIONER AND HAVE REPAIRED AT LEAST A HALF DOZEN LEAKS CAUSED BY FAILING SEALS. WE HAVE PAID APPROXIMATELY $4500. IN REPAIRS IN THE LAST 9 MONTHS ALONE AND NOW THERE IS ANOTHER OIL LEAK. THIS VEHICLE HAS BEEN WELL TAKEN CARE OF. WE WERE PLANNING TO KEEP THIS VEHICLE FOR AT LEAST ANOTHER YEAR BUT CANNOT AFFORD THESE REPAIRS. HELP!! WE MAY AS WELL HAVE A CAR PAYMENT. ANY SUGGESTIONS, BESIDES TOYOTA OR HONDA??
FUEL RAIL HAS A HAIR LINE CRACK ,AND IT LEAKS GAS INTO VEHICLE, CAUSING VEHICLE TO SMELL LIKE GAS. PH. *AK
WHILE DRIVING THE ENGINE WOULD LOSE POWER AND CONSUMER IS UNABLE TO ACCELERATE. DEALER HAS BEEN NOTIFIED. PH
CONSUMER NOTICE WHILE TRAVELING FUEL GAUGE MOVING UP AND DOWN GIVING WRONG READING IN RESULT OF FUEL INDICATOR RING WHILE VEHICLE IS FUEL LEVEL IS FULL. MANUFACTURE HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. TS
CONSUMER RECEIVED A RECALL NOTICE #02V-293-000 REFERENCING THE AIR BAG CLOCKSPRING. THE CONSUMER CALLED THE MANUFACTURER WHO TOLD THE CONSUMER THAT THE VEHICLE WAS GOING TO BE REPLACED WITH THE SAME PART THE VEHICLE ALREADY HAD. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM
THE FUEL LINE CRACKED CAUSING FUEL TO LEAK ONTO THE MANIFOLD ALLOWING FUMES TO ESCAPE INTO THE VEHICLE. FUEL LINE HAD TO BE REPLACED. *TT *NLM
HEAD GASKET IS LEAKING OIL FROM UNDERNEATH VEHICLE. PLEASE PROVIDE ADDITIONAL INFORMATION. TS. *AK
SAFETY RECALL CLOCK SPRING ASSEMBLY NAR 1/22/2003 THE AIR BAG LIGHT ILLUMINATED AND THE CONSUMER TOOK THE VEHICLE TO THE DEALER WHERE THE PROBLEM WAS DIAGNOSED AS A SHORT IN CLOCK SPRING. THE POWER DOOR LOCKS WERE NOT UNLOCKING, BUT THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. ANOTHER RECALL REGARDING THE FUEL RAIL WAS REPAIRED, HOWEVER THE CONSUMER WAS CHARGED A $50.00 DEDUCTIBLE. *JB
CLOCKSPRING ASSEMBLY REPLACED. THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL REGARDING THE CLOCK SPRING AND IF THE VEHICLE HAD LESS THAN 70,000 MILES IT WOULD BE REPLACED EVEN IF IT APPEARED TO BE FUNCTIONING PROPERLY. AT THE COMPLETION OF THE WORK, THE MECHANIC SAID IT WAS OK AND THEY DID NOT REPLACE IT. THE CONSUMER CONTACTED THE ASSISTANCE CENTER AND THEY TOLD THE CONSUMER THE CLOCK SPRING SHOULD HAVE BEEN REPLACED NO MATTER WHAT, BUT CARLSON STILL REFUSED TO REPLACE IT. *JB NAR 01/07/2003
CONSUMER STATES WHILE DRIVING THE VEHICLE CONSUMER HAD A ACCIDENT CAUSING THE BABY CAR SEAT. TO COME LOOSE DO TO THE LAP SEAT BELT. CONSUMER STATES THE BABY FELL TO THE FLOOR. CONSUMER THREW AWAY CAR SEAT. CONSUMER SAYS THE BABY WAS SITTING IN THE MIDDLE ROW. TS
CONSUMER STATES WHILE DRIVING 30MPH THE FRONT WHEEL AXEL BROKE CAUSING THE DRIVER TO SLIGHTLY LOSE CONTROL. TS THERE WAS A NOISE THAT CONSUMER HEARD. THE VEHICLE STARTED TO DRIFT BACKWARDS AND WAS DIFFICULT TO CONTROL. *JG
NAR 1/15/2003. THE TRANSMISSION FAILED ON THE VEHICLE AND THE CONSUMER REQUESTED REIMNURSEMENT.*JB
THE BELT JUST COMES OFF AND I LOSE THE POWER STEERING AND THE ENGINE OVERHEATS. I HAVE TRIED THREE BELTS. DT
THE FUEL LINE FROM THE GAS TANK TO THE FUEL INJECTION PASSED OVER THE MANIFOLD AND DEVELOPED A HOLE DUE TO THE EXPANSION AND CONTRACTION OF THE HEAT AND COLD, WHICH CAUSED THE FUEL TO LEAK ON THE MANIFOLD WHICH WAS HOT AND THE FUMES WAS PUSHED BACK INTO THE VEHICLE.TS *JB
CONSUMER CALLED COMPLAINING ABOUT HAVING TROUBLE WITH INTERMITTENLY AIR BAG LIGHT, HORN AND CRUISE CONTROL ARE INOPERABLE. CONSUMER STATES A RECALL HAS BEEN ISSUED ON SIMILAR MAKES AND MODELS. PLEASE PROVIDE FURTHER INFORMATION THANKS. TS
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Plymouth Voyager → · Every Voyager year → · How the figures are calculated →