1997 Plymouth Voyager complaints

NO DESCRIPTION.*JB

CONSUMER STATES THAT THE AIRBAG LIGHT IS ON AND HORN AND CRUISE CONTROL ARE NOT WORKING, CONSUMER TOOK THE VEHICLE TO THE DEALER AND THEY FEEL ITS THE CLOCKSPRING. PLEASE PROVIDE ANY FURTHER INFORMATION.*JB

STRONG ODOR OF GASOLINE THAT SEEMS TO COME FROM THE ENGINE COMPARTMENT IS PRESENT, BUT NOT CONSISTENTLY. I HAVE TAKEN THE VEHICLE TO A LOCAL GARAGE AND THEY COULD SMELL THE GAS ALSO, BUT COULD NOT LOCATE THE PROBLEM. I THEN BROUGHT THE VAN TO THE DEALER. AFTER HEARING ABOUT A RECALL ON THESES VANS BECAUSE OF A FUEL LINE SEAL PROBLEM, I TOOK THE VEHICLE TO THE DEALER AND CONTACTED CHRYSLER. THE DEALER ALSO COULD NOT FIND THE PROBLEM, HOWEVER THE GASOLINE ODOR WAS NOT PRESENT THAT DAY. CHRYSLER WOULD NOT AUTHORIZE THE RECALL REPAIR SINCE THE DEALER DID NOT DETECT A PROBLEM AND THE RECALL DID NOT INVOLVE 3.0 LITER ENGINES. SINCE I HAVE NOT BEEN ABLE TO FIND THE PROBLEM, I CONTINUE TO DRIVE THE VEHICLE. I WOULD LIKE TO KNOW IF ANYONE IS HAVING THIS TYPE OF PROBLEM WITH THIS PARTICULAR VEHICLE.*AK

CRUISE CONTROL DOES NOT WORK/ HORN DOESN'T BLOW, AND THE AIRBAG LIGHT STAYS ON. CONSUMER FEELS ITS THE CLOCK SPRING. *AK *YH

WHILE DRIVING AT 25MPH POWER STEERING BELT FELL OFF, MAKING IT VERY DIFFICULT TO STEER. CONTACTED DEALER, AND REPLACED BELT.*AK *TT

HAVE TAKEN CAR FOR REPAIRS THREE TIMES TO DEALER BERTERA CHRYSLER FOR THE SAME PROBLEM, WHICH IS THE AUTOMATIC TRANSMISSION. EACH TIME I TRY TO GET IT FIX I EXPLAINED TO THE MECHENIC THAT THE TRANSMISSION IS SLIPPING. THE FIRST TIME I TOOK THE VAN FOR REPAIR ON 10/18/00 I EXPLAINED TO THE MANAGER THE TRANSMISION WAS SLIPPING AND SMOKE WAS COMING OUT OF THE BOTTON OF THE VAN, THERE RETURN ME THE VEHICLE THE NEXT DAY SAYING NOTHING WAS WRONG WITH THE TRANNY. THE SECOND TIME WAS ON 12/29/00 I TOOK THE VAN BACK TO THE DEALER FOR THE SAME PROBLEM TRANSMISSION SLIPPING THEY REPLIED OTHER THINGS WHERE WRONG WITH THE VAN AND CHARGE 53.00 FOR REPAIRS ON THE VAN AND SAID THEY ADJUST THE TRANNY, BUT COULD NOT FIND ANY PROBLEMS OF WHY MY VAN WOULD BANG INTO GEAR WHEN AT CELERATED SUPPOSE ONE MECHANIC TOOK VAN FOR DRIVE AND STILL NO PROBLEM . SO THEN I TOOK MY VAN BACK FOR THE THIRD TIME FOR THE SAME PROBLEM ON TRANSMISSION AND TOLD THE MECHENIC IT STARTED TO HAPPEN AGAIN ,THE TRANSMISSION STARTED TO SLIP AND SMOKE FROM THE BOTTON OF THE VAN SO I POLITE ASK ASKED THE MANAGER TO PLEASE PUT IN A NEW ONE THAT THIS IS MY THIRD TIME COMING BACK FOR THE SAME PROBLEM. THERE REPLY WAS WE'LL TAKE ALOOK AT IT THEN AGAIN THEY ADJUSTED IT BUT NEVER OPENED UP THE TRANSMISSION TO LOOK INSIDE OF IT . NOW THE TRANSMISSIONS IS COMPLETELY BROKEN AND THEN THEY DECIDE TO LOOK INSIDE OF IT AND FOUND BURNED OIL AND PIECES OF METAL IN FLUID AND NEEDS REPLACEMENT NOW THAT WARRANTY EXPIRED BY 1003 MILES . SO MY C

CONSUMER RECIEVED RECALL NOTICE 00V-268 FOR THE FAULTY O-RINGS BUT IS UNABLE TO HAVE THE RECALL REPAIRS MADE BECAUSE THE DEALER CANNOT GET THE PARTS AND IS NOT SURE WHEN THEY WILL BECOME AVAILABLE. NLM

VEHICLE LOCKED UP AND SHUT DOWN WITHOUT PRIOR WARNING. FUEL GAUGE ACKNOWLEDGED A FUEL TANK. BUT THERE WAS NO GASOLINE, AND VEHICLE SHUT DOWN.*AK

WHILE DRIVING IN A SLOW SPEED MADE A LEFT TURN AND WITHOUT WARNING CHILD BOOSTER SEAT HARNESS STRAP WAS RELEASED AND CHILD TOSSED, RESULTING IN MINOR INJURIES.*AK

I AM WRITING ABOUT THE FAILURE OF THE GEN SAFTEY BELTS RELEASING UNINTENTIONALLY. CHRYSLER IS REFUSING TO REPLACE THE SEAT BELTS.*AK

VEHICLE CAN BE PUT IN DRIVE/ REVERSE OR NEUTRAL WITHOUT PRESSING ON BRAKES. DRIVER FEELS ITS UNSAFE BECAUSE IF DRIVER BUMPS SHIFT LEVER IT MAY GO INTO ANY GEAR. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

SEVERE FUEL ODOR/FUMES WERE GETTING INTO THE VEHICLE WHILE RUNNING OR DRIVING. VEHICLE HAS BEEN TO THE DEALER ON TWO OCCASIONS, AND THE PROBLEM IS STILL OCCURRING. *AK *JB

THIS SEATBELT IS TOO EASILY UNLATCHED BY A SIMPLE TOUCH OF THE HAND OR ANY OTHER OBJECT. OUR GRAND CHILDREN CAN EASILY UNLATCH THE BELT AND HAVE DONE SO ON MANY OCCASIONS. I AM ALSO RESPONDING TO A REPORT VIEWED ON ABC NEWS ON THIS DATE (3-7-2002) CONCERNING THE GEN3 SEATBELT. AFTER THE REPORT, IT IS OBVIOUS WHY THE SEATBELT IS SO EASLIY OPENED BY CHILDREN. IT TOOK THE REPORT ON TV TO ANSWER MY QUESTION OF WHY THE KIDS HAD DONE THIS SO OFTEN, WITHOUT REALLY TRYING TO UNLATCH THE BELT. THIS IS A DANGER AND SHOULD BE ADDRESSED WITH A REPLACEMENT OR SOME TYPE OF PROTECTIVE DEVICE.*AK

THE DASHBOARD AIRBAG WARNING LIGHT BEGAN TO STAY ON CONTINUALLY. UNDER WARRANTY, IN MARCH OF 2000, THE DEALER REPLACED BOTH THE AIRBAG AND THE CLOCKSPRING ASSEMBLY. THE PROBLEM APPEARED TO BE FIXED. HOWEVER, I BEGAN NOTING SEVERAL MONTHS AGO THAT THE AIRBAG WARNING LIGHT WILL COME ON AT RANDOM TIMES. I SPOKE TO THE DEALER'S SERVICE REP AND I WAS TOLD THAT THE CLOCKSPRING WAS AGAIN DEFECTIVE. I HAVE LEARNED THAT CHRYSLER HAS REPLACED SOME 124,000 OF THESE AT CUSTOMER COST. THIS IS A DEFINITE SAFETY ISSUE AND CHRYSLER NEEDS TO DO A RECALL ASAP. DON'T LET THEM STALL FOR YEARS AS YOU LET THEM DO WITH THE ENGINE FIRE RECALL. I JUST HAD THAT DONE, SOME 2 AND A HALF YEARS AFTER THE PROBLEM WAS APPARENT.*AK

BELT THAT HOOK MOTOR TO ENGINE KEEPS COMING OFF. TOOK VEHICLE TO DEALER, AND HAD REPLACED BELT. BUT, PROBLEM STILL EXISTS. *AK

TRANSMISSION FAILURE

CONSUMER STATEED THE IGNITION CYLINDER WAS STUCK, THERFORE VEHICLE WILL NOT START, DEALER FOUND TUMBLERS CORRODED AND A PIECE BROKE OFF INSIDE, CYLINDER HAS BEEN REPLACED TWICE. *AK *YD

AIRBAG LIGHT REMAINS ILLUMINATED ON THE DASH. ALSO, STATED HORN AND CRUISE CONTROL ARE INOPERATIVE. DEALER HAS STATED AIRBAG CLOCKSPRING IS THE SOURCE OF THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS.*AK

WHILE DRIVING AND WITHOUT WARNING VEHICLE SHUT OFF. MECHANIC INDICATED THERE WAS A MALFUNCTION IN ENGINE HARNESS, CAUSING AN ELECTRICAL SHORTAGE. *AK

VEHICLE COMPLETELY BURNED, CAUSE OF FIRE WAS DUE TO A FUEL LEAKAGE. VEHICLE WAS PARKED, AND WAS DRIVEN 45 MINUTES PRIOR TO INCIDENT. PLEASE PROVIDE ANY FURTHER INFORMATION, AND INDENTIFICATION NUMBER.*AK

CONSUMER STATES VEHICLE CAUGHT ON FIRE IN THE ENGINE AREA (CLAIM # 13-7512-010). *YD

CONSUMER STATES 15 MINUTES AFTER THE VEHICLE WAS PARKED, THE ENGINE CAUGHT FIRE (CLAIM # 13-7440-839). *YD

VEHICLE EXPERIENCED AN ELECTRICAL FIRE, FIRE DEPARTMENT FEELS FIRE STARTED AT THE STARTER (CLAIM # 16-N134-624). *YD

WHILE DRIVING ABOUT ANY MPH COULD STEP ON BRAKE PEDAL TO REDUCE SPEED OR TO STOP VEHICLE, BUT THE PEDAL WILL GO ALWAYS TO THE FLOOR, AND BRAKES WILL NOT WORK SOMETIMES. PLEASE PROVIDE MORE INFORMATION.*AK

TIRES HAD BEEN WEARING OUT, AND ALIGMENT HAD NOT CORRECTED PROBLEM. PLEASE PROVIDE MORE INFORMATION.*AK

WINDSHIELD WIPERS COME ON WITHOUT TURNING THEM ON, VAN WAS TAKEN TO THE DEALER ABOUT THREE TIMES WITHOUT THE DEFECT BEING CORRECTED. AIR BAG LIGHTS CAME ON ALSO. VEHICLE IS NOW OUT OF WARRANTY AND NOW THE AIR BAG LIGHT IS ON ALL THE TIME, HORN DOES NOT WORK AND THE CRUISE CONTROL DOES NOT WORK

AIR BAG LIGHT STAYS ILLUMINATED WHILE IN MOTION. ALSO, HORN ASSEMBLY AND CRUISE CONTROL ARE INOPERABLE. DEALER HAS BEEN NOTIFIED.*AK

DEFECTIVE CLOCKSPRING, CAUSING SAFETY SYSTEMS NOT TO WORK. *AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

WE BROUGHT THE VEHICLE IN THINKING IT WAS JUST AN OIL LEAK, ONLY TO FIND OUT THAT IT WAS A BLOWN HEAD GASKET. THE MECHANICS SHOWED US THE ACTUAL PART AND RECOMMENDED WE FILE COMPLAINT. IN THEIR OPINION, CLEARLY A FACTORY DEFECT. THIS IS A 1997 PLYMOUTH VOYAGER WITH ONLY 41,000 MILES! *AK

I FIRST NOTICED THIS PROBLEM WHEN CRUISE CONTROL QUIT WORKING. HORN QUIT AT THE SAME TIME AND AIR BAG RED LIGHT CAME ON AND HAS STAYED ON. *AK

VAN PARKED IN DRIVEWAY NOT RUNNING NO KEYS IN VAN, AND THE INTERIOR LIGHT SWITCH CAUGHT ON FIRE. *AK

MY PLYMOUTH VOYAGER WAS POURING OIL PROFUSELY. UPON TAKING IT TO A DEALERSHIP SERVICE DEPT., I DISCOVERED I HAD TO REPLACE THE HEAD GASKET, CAM SEALS, AND EXHAUST MANIFOLD, JUST 1900K OUT OF MY EXTENDED WARRANTY. 3 DAYS LATER A KNOCKING NOISE WAS HEARD, UPON TAKING BACK TO DEALERSHIP THEY SAID IT WAS THE TIMING BELT, PULLEY, AND TENSIONER THIS TIME. UPON QUESTIONING THEM WHETHER THIS MALFUNCTION COULD HAVE BEEN THE RESULT OF THEIR PREVIOUS WORK, THEY RESPONDED THEY DID NOT HAVE TO TOUCH THESE PARTS IN THE PREVIOUS REPAIR. I IN TURN CALLED AN INDEPENDENT GARAGE WHO CONFIRMED FOR ME THAT THESE PARTS IN FACT HAD TO BE REMOVED. DUE TO MY MISTRUST OF THIS DEALERSHIP I TOOK THIS SECOND PROBLEM TO THE INDEPENDENT GARAGE. THEY INFORMED ME OF A PROBLEM WITH THE PLYMOUTH NEON HEAD GASKET FAILURE, AND THAT I HAD THE SAME ENGINE IN MY PLYMOUTH VOYAGER, ONLY DIFFERENCE WAS MINE HAS A METAL PLATE AND THE NEON'S HAVE A PLASTIC PLATE ON TOP. I LOOKED THIS PROBLEM UP, AND IT IS HUGE FOR THE PLYMOUTH NEONS, SO I CALLED CHRYSLER TO REQUEST SOME ASSISTANCE, AND CURRENTLY HAVE BEEN TURNED DOWN. SINCE THIS IS ONE AND THE SAME ENGINE, AND SINCE CHRYLER EXTENDED THE WARRANTY UP TO 5 YEARS/1000,000KM, I FEEL THEY SHOULD AT LEAST TRY TO ASSIST A LOYAL CUSTOMER OF THEIR PRODUCTS. THE REPAIR BILL FOR JUST THE REPLACEMENT OF HEAD GASKET, CAM SEALS, AND MANIFOLD TOTALED $1002.19 WITH LABOR INCLUDED. THIS WAS RIDICULOUS, AND WAY TOO COSTLY.

WHEN TURNING ON BLINKERS WINDSHIELD WIPERS WOULD COME ON AND STAY ON. OCCASIONALLY WIPERS WOULD COME ON BY THEMSELVES AND STAY ON. TOOK VEHICLE TO DEALER, AND THEY REPLACED BLOWER MOTOR. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

CLOCK SPING COMPONENT FAILED CAUSING DEACTIVATION OF AIR BAG, HORN, AND CRUISE CONTROL. I BELIEVE THIS IS A DESIGN DEFECT AND A SAFETY ISSUE AND THIS PART SHOULD BE RECALLED AND THE MANUFACTURER SHOULD REPAIR FREE OF CHARGE TO THE CONSUMER.*AK

AIR BAG LIGHT ILLUMINATED ON DASHBOARD WHICH HAS CAUSED HORN TO BECOME INOPERABLE.*AK *JB

THE BRAKES ON MY VEHICLE HAVE GONE OUT 6 TIMES. THE INITIAL TIME WAS AT 30,000 MILES AND EVERY 10,000 MILES SINCE THEN. EACH TIME THE MECHANICS HAVE LOOKED FUTHER AND FURTHER INTO THE PROBLEM AND HAVE NOW DISCOVERED IT IS THE STEERIING KNUCKLE THAT LOCKS THE CALIPER AND BRAKE PAD INTO THE KNUCKLE. IT BRAKE PAD GRINDS INTO THE KNUCKLE CAUSING PITS INTO THE MEDAL OF THE KNUCKLE AND BRAKE PADS WORN OUT EVERY 10,000 MILES. THESE ARE WARRANTY COVERED PARTS THAT WILL BE REPLACED BY THE WARRANTY COMPANY IF THEY ARE GIVE A REASON FOR THIS DEFECT AND DEFECT IS CAUSED BY A COVERED PART. THE DEALER CANNOT EXPLAIN WHAT IS CAUSING THE PROBLEM. CHRYSLER CORPORATION HAS BEEN INFORMED AND THEY WILL NOT GET INVOLVED BECAUSE THE CAR WAS NOT FIXED AT THE CHRYSLER DEALER EVERY TIME. THE WARRANTY COMPANY ADVISED ME THAT THIS COULD BE A DESIGN FLAW WITH MY PARTICULAR VECHICLE AND THAT CHRYSLER SHOULD GET OUT THER TO LOOK AT THE VEHICLE. *AK

VEHICLE CAUGHT FIRE IN THE ENGINE COMPARTMENT, CLAIM 13-7512-010. *SLC

AIRBAG LIGHT CAME ON THE DASHBOARD, AND CRUISE CONTROL/ HORN WENT OUT. ALSO, TRANMISSION WAS MALFUNCTIONING. WHEN PUTTING IT IN GEAR VEHICLE MAKES A LOUD NOISE. DEALERSHIP IS AWARE OF PROBLEM. *AK

ON THE MORNING OF SEPT 28, 2001, I STARTED MY '97 PLYMOUTH VOYAGER TO BEGIN A VACATION TRIP. AFTER A FEW MINUTES WITH THE ENGINE RUNNING, I NOTICED THAT THE AIR BAG WARNING LIGHT STAYED ILLUMINATED. DURING THE TRIP, I ALSO DISCOVERED THAT NEITHER THE HORN NOR THE CRUISE CONTROL WORKED. THESE SYMPTOMS APPEAR SIMILAR TO RECALL #01V153000.. *AK

THE COST OF REPLACING THIS PART WAS 282.00 DOLLARS. I DO NOT GFELL THAT AN ELECTRICAL PART THAT IS PART OF THE SAFTY EQUIPMENT SHOULD FAILAND NOT BE REPLACED UNDER WARANTY. *AK

WHILE DRIVING TRANSMISSION LOCKED UP, CAUSING LOSS OF POWER, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK

WHILE DRIVING 12 MPH DRIVER'S SIDE AND PASSENGER'S SIDE AIR BAGS SUDDENLY DEPLOYED WITHOUT A COLLISION OCCURRING, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK

THE AIR BAG LIGHT COMES ON ABOUT 30% OF THE TIME, THE DEALER REPAIRED BUT THE CONSUMER IS REQUESTING REIMBURSEMENT, THE CONSUMER BELIEVES THIS IS A DESIGN DEFECT AND THAT THE AIR BAG COMPONENTS SHOULD NOT HAVE SUCH A FAILURE DURING THE REASONABLE LIFETIME OF THE VEHICLE. NLM

WHILE DRIVING TRANSMISSION BEGAN SLIPPING, A CRACK WAS FOUND IN THE RADIATOR DIVIDER BETWEEN THE TRANSMISSION FLUID COOLING LOOP AND THE RADIATOR WATER, THIS RUINED THE TRANSMISSION AS WELL AS THE RADIATOR, THE REPLACEMENT RADIATOR WAS MADE WITH THICKER METAL, CONSUMER FEELS IT IS THOUGHTLESS TO RUN TRANSMISSION FLUID THROUGH A WATER-FILLED RADIATOR KNOWING THAT ANY FLAW OR CRACK IN THE DIVIDING WALL BETWEEN THE TWO ELEMENTS COULD RUIN THE TRANSMISSION. *SLC

CONSUMER SMELLED SMOKE AND BURNING, VEHICLE CAUGHT FIRE AFTER BEING PARKED FOR 15 MINUTES, CLAIM 13-7440-839. *SLC

WHEN TURNING ON VEHICLE CAN SMELL FUEL IN AND ON OUTSIDE OF VEHICLE. THERE'S A RECALL FOR SAME PROBLEM, BUT VIN NUMBER WAS NOT INCLUIDED. CONSUMER PLEASE PROVIDE RECALL NUMBER FOR THE RECALL YOUR VIN NUMBER WAS NOT INCLUDED IN.*AK

RECALL 00V268000/ MANUFACTURER'S RECALL 895.CONSUMER CONTACTED DEALER MONTHS BEFORE RECEIVING RECALL NOTICE. DEALER STATED THEY HAVE TO WAIT FOR MANUFACTURER, THERE WAS NOTHING THEY COULD DO. RECALL SHOWED A REMEDY, BUT DEALER, PUCKETT DODGE CHRYSLER JEEP, 3625 OLD HALIFAX ROAD, PO BOX 818 SOTH BOSTON, VA 24592, PHONE# 804-575-5050 DID NOT SEEM TO KNOW WHAT TO DO. *AK CONSUMER STATES THE FUEL RAIL COULD BE REPLACED NOW, HOWEVER CONSUMER BELIEVES THAT DEALER THINKS IT IS TOO EXPENSIVE AND ARE TRYING TO COME UP WITH A CHEAP WAY TO FIX PROBLEM.*JB

VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED. CONSUMER LEFT VEHICLE. VEHICLE SUDDENLY WENT BACKWARD, HITTING ANOTHER VEHICLE. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME. *AK

CLOCK SPRING NEEDS REPLACING. NOTICED RECENT RECALL FOR CHRYSLER SPORT UTILITY FOR THIS SAME PROBLEM. ALSO NOTICED A LARGE NUMBER OF VAN OWNERS HAVE THIS SAME PROBLEM. ARE YOU INVESTIGATING? IS THERE GOING TO BE A RECALL ON MINIVAN CLOCK SPRINGS DUE TO HIGH INCIDENCE OF FAILURE?*AK