“While driving 35-40 MPH, hit another vehicle broadside and airbags did not deploy. Had airbags repaired under recall on 2/6/02. Vehicle was totaled. Five passengers were injured. Chrysler contacted. *ak *tt”
Owner complaint, filed Mar 6, 2002
“Consumer states while driving vehicle was involved in a hard impact, in which the front seats broke, and the airbags did not deployed, two people were injured (claim # 59-v711-343). *yd”
Owner complaint, filed Jan 17, 2002
Complaints and recalls over time
By year of filing
All complaintsAbout the airbagsRecall (red: the airbags)NHTSA investigation opened
Complaints about the 1994 Voyager peaked in 1995, with 119 filed that year. Owners had filed 38 complaints about the airbags before the first recall that covers it, 99V113000 in May 1999; 46 more have come in since. In 2015 owners filed 1 so far.
Filed Oct 12, 2000679,000 vehiclesDaimlerchrysler Corporation
Defect. VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH 2-SPOKE LUXURY WHEELS MANUFACTURED JULY 1992 THROUGH JUNE 1993; OR EQUIPPED WITH 4-SPOKE SPORT WHEELS MANUFACTURED FROM JULY 1992 THROUGH SEPTEMBER 1993. THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.
Risk. IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.
Remedy. DEALERS WILL INSPECT THE STEERING WHEEL FOR CRACKS AND ANY WHEELS WITH CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.
Structure › Body › Hatchback/Liftgate › Hinge and Attachments99V213000
Defect. VEHICLE DESCRIPTION: MINI VANS. THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
Risk. PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
Remedy. DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.
Filed May 6, 1999736,824 vehiclesDaimlerchrysler Corporation
Defect. VEHICLE DESCRIPTION: MINI VANS. THE WIRING THAT INITIATES THE DRIVER AND/OR PASSENGER AIR BAG COULD ELECTRICALLY SHORT CIRCUIT TO GROUND. A SHORT CIRCUIT TO GROUND THAT EXISTS IMMEDIATELY AFTER TURNING THE IGNITION KEY TO THE "ON" OR "START" POSITION CAN CAUSE THE AIR BAG(S) TO INADVERTENTLY DEPLOY.
Risk. INADVERTENT AIR BAG DEPLOYMENT CAN INJURE A FRONT SEAT OCCUPANT.
Remedy. DEALERS WILL PERFORM AN ELECTRONIC DIAGNOSTIC CHECK. ANY SHORT CIRCUITS IDENTIFIED IN EITHER THE DRIVER'S OR PASSENGER SIDE AIR BAG INITIATOR WIRE CIRCUIT WILL BE REPAIRED.
Filed Mar 27, 19951,342,202 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITH REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.
Risk. IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.
Remedy. CHRYSLER WILL REPLACE THE LIFTGATE LATCH WITH A NEW STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS DURING DECEMBER 1995.
Filed Mar 27, 199566,407 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITHOUT REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.
Risk. IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.
Remedy. CHRYSLER DEALERS WILL REPLACE THE LIFTGATE LATCH WITH A NEW STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS OF THESE VEHICLES BEGINNING SEPTEMBER 1995.
All 5 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 8 name the 1994 Voyager.
Mr. Larry a. Sackey submitted a petition to the national highway traffic safety administration (NHTSA) by letter dated april 18, 2003, requesting that nhtsafurther investigate the defective collapsible steering shaft system on 1987-1995 vehicles manufactured by the daimlerchrysler corporation.in part because of 49 cfr ? 30120(g), NHTSA has decided to limit the scope of the petition vehicles to 1993-1995 models, excluding the 1993 jeep grand cherokee and 1994-1995 dodge ram series trucks that were recalled (93v210 & 96v230) for steering column failure.if the analysis of these vehicles had …
Opened May 1, 2000Closed Apr 1, 2002Led to recall 00V305000steering
There is no summary currently available
INADVERTENT AIR BAG DEPLOYMENTSEngineering analysis EA98006Closed
Opened Feb 27, 1998Closed May 24, 1999Led to recall 99V113000airbags
Complaints allege that the front air bag (s) deployed inadvertently--in most cases while starting the vehicle.
AIR BAG CIRCUIT/WINDSHIELD WIPER MOTORPreliminary evaluation PE97049Closed
Opened Nov 18, 1997Closed Mar 17, 1998visibility
There is no summary currently available
INADVERTENT AIR BAG DEPLOYMENTSPreliminary evaluation PE97046Closed
Opened Oct 24, 1997Closed Feb 27, 1998airbags
Complaints allege that the subject vehicles' air bags deployed inadvertently (in most cases when starting the vehicle).
DEFECTIVE AIR BAG CRASH SENSORDefect petition DP96014Open
Opened Nov 14, 1996airbags
Cfas sent a follow-up letter on december 12, 1996, to change the intent of the petition to airbag aggressivity and deployment variability.NHTSA received the letter on 12/12/96; accordingly, the petition due day was changed to april 12, 1997.cfas petitioned the agency to conduct an investigation to determine whether the airbag crash sensor and/or deployment systems for the 1991-92 chevrolet corsica/beretta, 1990-92 FORD taurus, and 1994-96 chrysler minivans are defective.cfas allege that information on low speed crashes here occupants have suffered fatal injuries suggests [that the above …
Opened Jan 31, 1994Closed Oct 25, 1995body and frame
Liftgate latches in the subject vehicles have failed in low and moderate speed impacts resulting in occupant ejections, injuries, and fatalities.there are two failure modes associated with latch failure: fork bolt-detent lever bypass, and inertial unlatching.NHTSA analyses of chrysler and peer minivans took the form of static and dynamic crash testing, engineering evaluations, complaint and field analyses, and real world data analyses.a technical report discussing these analyses can be found in the engineering analysis technical report in the public viewing file.chrysler has advised NHTSA …
Technical service bulletins
57 on file
Repair instructions the manufacturer sent its dealers for the 1994 Voyager. Not recalls: the fix is usually free only while the car is under warranty.
transmission 14engine 11airbags 7equipment 5electrical system 5throttle and acceleration 4seats 3body and frame 2
INFORMATION ON 30 DAY AIRBAG WIRING DIAGNOSTIC SURVEY. *YC
Showing the newest 6 of 7 bulletins about the airbags, and any warranty extensions or service campaigns.
What owners reported
Newest filings
Service Brakes
Filed Nov 8, 2015109,491 milesLA
REQUESTING OUTCOME OF SAFETY COMPLAINT RECEIVED BY YOUR AGENCY ON 21 JUNE 2001 WITH A REFERENCE # 890887 REGARDING: 1--"BACK " BRAKES NEVER WORKED FROM NEW TO PRESENT. 2-- BRAKE FLUID IN MASTER CYLINDER LEAKS BETWEEN FRONT & REAR RESERVOIRS. NOTE: ASK FOR FILE # 877-4272 @ CHRYSLER CUSTOMER CENTER ALSO.
Suspension
Filed Mar 13, 2012NY
I BOUGHT MY VAN ON 03/02/2012. IT WAS INSPECTED ON 03/03/2012. ON 03/08/2012 I WAS DRIVING AND IT WAS ALL OVER THE ROAD AND VERY HARD TO CONTROL. I STOPPED AT MONROE MUFFLER AND HAD THE TIRES CHECKED,THEY WERE FINE. I MADE AN APPOINTMENT TO HAVE THE VAN TOTALLY CHECKED ON 03/12/2012. I WAS TOLD I HAD A BAD TIE ROD AND BALL JOINT AND THAT THEY SHOULD NOT HAVE PASSED INSPECTION. I HAVE TRIED SEVERAL TIMES TO CONTACT THE DEALER AND HE NOW SEEMS TO BE AVOIDING ME. I HAVE FOUR KIDS AND NEED THE VAN FIXED AND SAFE ASAP. *TR
Seats
Filed Feb 24, 201266,710 milesOH
DRIVERS RECLINING SEAT BROKE. REPLACED SEAT WITH A USED SEAT AND IT HAS FAILED ALSO. *TR
Structure › Body
Filed Dec 23, 2011145,000 milesUT
TL* THE CONTACT OWNS A 1994 PLYMOUTH VOYAGER. WHILE PARKED, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE SLIDING DOOR WOULD NOT CLOSE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Electrical System
Filed Feb 5, 2009180,000 milesPA
THE #16 FUSE- IGNITION FEED WAS BLOWING INTERMITTENTLY BUT NOW DOES IT AS SOON AS YOU TURN THE KEY ON RUN POSITION. SHORT CANNOT BE FOUND PLEASE HELP ME. I AM ON FIXED INCOME AND CANT AFFORD ANY MORE EXPENSES AFTER TOWING IT 3 TIMES IN ONE WEEK. *TR
Structure › Body › Hatchback/Liftgate › Hinge and Attachments1 injured
Filed Jun 15, 2007114,000 milesVA
TL*THE CONTACT OWNS A 1994 PLYMOUTH VOYAGER. WHILE CLOSING THE LIFT GATE, THE LIFT BAR FAILED AND SHATTERED THE REAR WINDOW. THE CONTACT SUSTAINED CUTS AND BRUISES ON HIS HANDS. THE INSURANCE INSPECTOR STATED THAT THE CAUSE WAS DUE TO A MECHANICAL FAILURE. RECALL # 99V213000 (STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS) WAS FOUND. THE CURRENT AND FAILURE MILEAGES WERE 114,000.
TiresCrash
Filed Dec 1, 2006OH
1994 VOYAGER TIRE BLEW OUT. *TS THE CONSUMER LOST CONTROL OF THE VEHICLE AND STRUCK A CONSTRUCTION SIGN. THE VEHICLE SUSTAIN DAMAGE TO ITS HOOD, PASSENGER DOOR, ROOF, RIGHT FRONT TIRE AND RIGHT REAR TIRE. *NM
Suspension › Rear › Springs › Leaf Spring Assembly
Filed Jun 6, 2006184,000 milesWV
NO KNOWN EVENTS OTHER THAN USE AND RUST LEAD TO FAILURE.. THE PROBLEM WAS DISCOVERED WHEN PASSENGER SIDE REAR TIRE BEGAN RUBBING WHEEL WELL. PLEASE HELP, BOTH LEAF SPRINGS SNAPPED/BROKE ON OUR 1994 VOYAGER! PLEASE BE ADVISED, BE ON WATCH FOR ANY OTHER DODGE/PLYMOUTH VANS DOING THIS, COULD CAUSE DANGEROUS LOSS OF CONTROL AND OR ACCIDENT/INJURY! THIS SHOULD NOT HAVE HAPPENED! WARNING! THIS PART # 80556PN/1504* MAIN LEAF SPRINGS IS DEFECTIVE AND AMAZINGLY BROKE COMPLETELY INTO AT THE FRONT MOUNTS. I HAVE MANY PICTURES TO SEND. PLEASE RECALL ASAP. VIN: RR809177 MILEAGE: 184000 I AM VERY CONCERNED THAT THIS COULD BE JUST THE "TIP OF THE ICEBERG" AND MANY VANS COULD HAVE THE SAME PROBLEM WITH DISASTROUS RESULTS IF LEAF SPRINGS BREAK AT HIGHWAY SPEED! YOU FOLKS NEED TO GET AFTER THIS ASAP! I GOT A GOOD USED 95 WHOLE AXLE WITH LEAFS AND HAD THE OLD AXLE REPLACED WITH THE USED ONE. OLD PARTS/LEAF SPRINGS WITH OLD AXLE HAVE BEEN SAVED AND ARE AVAILABLE. *JB
Power Train › Automatic Transmission
Filed May 8, 2006202,000 milesWA
DT*: THE CONTACT STATED THE VEHICLE WAS PURCHASED TWO WEEKS AGO AND THE TRANSMISSION FAILED. THE TRANSMISSION BEGAN TO MAKE A BANGING NOISE WHILE DRIVING AT 50 MPH. WHEN THE VEHICLE WAS MOVED OFF THE ROAD AND PLACED INTO PARK, THE GEAR POSITION INDICATOR SHIFTED OUT OF PARK . HOWEVER, THE VEHICLE WOULD NOT MOVE IN EITHER DIRECTION. THE DEALERSHIP WAS CONTACTED, AND THEY DETERMINED THE TRANSMISSION NEEDED TO BE REPLACED. ACCORDING TO THE CONTACT THIS TRANSMISSION WAS NOTORIOUS FOR ITS HIGH RATE OF FAILURE AND POOR QUALITY. THE CONTACT FELT THE SELLER KNEW ABOUT THESE PROBLEMS AND FAILED TO SOLVE THEM. THE CONSUMER CHECKED THE INTERNET AND DISCOVERED THERE WERE OVER 1,000 IRATE PEOPLE WHO HAD SIMILAR TRANSMISSION PROBLEMS. THE MANUFACTURER SHOULD ACKNOWLEDGE THE PROBLEM AND ISSUE A RECALL. UPDATED ON 05/30/2006. *AK
Electrical System › Wiring › Interior/Under DashFire
Filed Nov 25, 2005110,000 milesCT
DEAR SIR/MADAM: SAFETY ISSUE: MY PLYMOUTH VAN CAUGHT FIRE SOMEWHERE IN THE LOWER DASHBOARD ON DRIVER SIDE. WE HAD JUST DRIVEN THE CAR AND PARKED IT, WHEN MINUTES LATER THE HORN SOUNDED AND WE SAY SMOKE AND FLAMES. THE FIRE DEPARTMENT WAS CALLED. THE CAR DOORS LOCKED THEMSELVES, ONE FRONT LIGHT WENT ON, REAR TAIL LIGHT WAS ON DURING FIRE. FORTUNATELY NO ONE WAS IN THE VAN. WHY DID THE FIRE START AND WHY DID THE VAN DOORS LOCK. THIS IS A REAL SAFETY ISSUE. PLEASE SEND A REPLY AS TO WHAT YOU PLAN TO DO ABOUT THIS SAFETY ISSUE. THANK YOU.
Parking Brake
Filed Oct 6, 2005100,000 milesVA
DT: THE CONTACT STATED THE PARKING BRAKE WILL INADVERTENTLY RELEASE AFTER LOCKING IT. THIS HAS BEEN HAPPENING FOR OVER 4-5 YEARS. IT HAS GOTTEN PROGRESSIVELY WORSE OVER THE YEARS. IT WILL CLICK AS IF IT WAS LOCKED, THEN IT WILL JERK. IT WILL MAKE A VERY LOUD POPPING NOISE BEFORE IT JERKED. THE DEALER TOLD HIM THE CAR WAS TOO OLD. THE MANUFACTURER SAID IT WAS OUT OF WARRANTY. *AK *JB
Power Train › Automatic Transmission
Filed Sep 27, 2005181,000 milesFL
DT: THE CALLER SAID THAT WHILE DRIVING TRANSMISSION LOCKED. HE SAID THAT AT 55 OR 60 MPH AND WITHOUT WARNING THE TRANSMISSION L LOCKED IN FIRST OR SECOND GEAR. THE CALLER'S VEHICLE LOST SPEED AND HAD TO GET OFF THE ROAD. HE DROVE THE VEHICLE AT SLOW SPEEDS TO GET TO THE DEALER. DEALER AND MANUFACTURER OFFERED NO HELP FOR FREE.*AK
Exterior Lighting
Filed Sep 4, 200570,202 milesPA
THE HEAD LIGHTS BECOME CLOUDY BECAUSE OF ULTRAVIOLET DAMAGE TO THE PLASTIC. THE PLASTIC NEEDS ULTRAVIOLET PROTECTION, LIKE OUR EYEGLASSES HAVE ULTRAVIOLET PROTECTION. THE HEADLIGHT DEVELOP CATARACTS, LITERALLY, BECOMING CLOUDY AND VERY DIFFICULT TO SEE CLEARLY AT NIGHT. I HAVE TO DRIVE VERY SLOWLY. I HAVE FOUND MAGUIRE'S PASTX DOES HELP FOR A FEW MONTHS AND THEN THE HEADLAMPS OR LENSES BECOME CLOUDY AGAIN. OF COURSE EACH TIME I USE THIS PLASTIC CLEANER AND POLISHER, I AM DIMINISHING WHAT LITTLE UV MIGHT BE LEFT IN THE PLASTIC. THIS CLOUDINESS OF THE PLASTIC ALSO IS BAD ENOUGH TO PREVENT THE PASSING OF STATE INSPECTIONS IN PENNSYLVANIA - IT'S REGARDED AS A POSSIBLE HAZARD OBVIOUSLY ACCORDING TO THE STATE INSPECTION. *JB
Seats › Front Assembly › Recliner
Filed Apr 22, 2005118,450 milesIN
DRIVER'S SEAT SUDDENLY RECLINED TO FULL BACK POSITION WITHOUT WARNING. AFTER RETURNING SEAT TO UPRIGHT POSITION, FOUND THAT SEAT RECLINE MECHANISM DOES NOT SECURE SEAT, MODERATE PRESSURE ON THE SEAT BACK CAUSES IT TO SUDDENLY RECLINE. *JB
Structure › Body › Hatchback/Liftgate › Support Device/Strut
Filed Mar 10, 20051,000 milesOR
THE LIFTGATE SUPPORT BRACKET RECALL 99V210000 REMEDY FAILED. THIS RESULTED IN THE LIFTGATE OPENING WHILE DRIVING.*AK
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Nov 29, 200475,000 milesME
BRAKE LINE FAILURE, RESULTING NO BRAKE PRESSURE TO STOP VEHICLE WAS ABLE TO STOP VEHICLE WITH EMERGENCY BRAKE 2ND TIME IN 2 YEARS PARTS REPLACED AT GARAGE. AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 5, 2004102,000 milesIL
THE ABS BRAKING SYSTEM MALFUNCTIONED. AS A RESULT, WHEN APPLYING THE BRAKES A SQUEAKING NOISE WAS HEARD. ALSO, A HESITATION BEFORE THE BRAKES WORKED. *AK
Power Train › Automatic Transmission
Filed Apr 7, 2004103,214 milesAR
WHILE DRIVING AND TURNING TO THE LEFT APPROXIMATELY AT 15 MPH CONSUMER HEARD A LOUD NOISE COMING THROUGH THE FRONT END AND VEHICLE STALLED. CONSUMER ENGAGED VEHICLE IN PARK AND TURNED OFF THE ENGINE. *AK
Unknown or Other
Filed Jan 15, 200480,000 milesFL
I HAVE BEEN WORKING ON THIS PEELING PAINT PROBLEM FOR TWO YEARS. I DISCUSSED THIS WITH THE DEALERSHIP SEVERAL TIMES - THEY OFFERED TO GIVE ME A FREE ESTIMATE FOR A NEW PAINT JOB! I HAVE A CHRYSLER CASE #9230347. THE ZONE REP HAS LOOKED AT THE VAN AND OFFERED TO ASSIST WITH REPAINTING. I WAS TOLD TO GET AN ESTIMATE FROM MAACO WHICH WAS $1400 TO REPAINT THE ROOF AND HOOD. HE OFFERED TO PAY $400. I DECIDED TO TAKE THEM TO SMALL CLAIMS COURT AND HAD ANOTHER ESTIMATE TO REPAINT THE ENTIRE VAN FOR $3040.79. WE WENT FOR OUR PRETRIAL CONFERENCE ON JUNE 10, 2003. I WAS TOLD I NEED TO PROVE THAT THIS DEALERSHIP KNEW IN 1994 THAT THE PAINT WOULD FAIL... I CAN'T FIND A SERVICE BULLETIN. BETTER BUSINESS BUREAU ONLY KEEPS RECORDS FOR 3 YRS. WE WENT TO MEDIATION - ME, THE LAWYER FROM THE DEALERSHIP, AND THE ZONE REP FOR CHRYSLER (BILL SEDICK). THE LAWYER WAS A STEREOTYPICAL SLEAZE... HE SAID THE STATUE OF LIMITATIONS WAS 6 YRS AND THIS CASE SHOULD NEVER HAVE BEEN BROUGHT TO COURT. HE TRIED TO GET THE JUDGE TO THROW IT OUT BEFORE WE EVEN WENT TO MEDIATION. THEN HE THREATENED TO MAKE ME PAY THOUSANDS OF DOLLARS IN LEGAL FEES... I DISMISSED THE CASE AGAINST THE DEALERSHIP BECAUSE I LEARNED SEVERAL MONTHS AGO THAT I SHOULDN'T HAVE GONE THAT ROUTE ANYWAY. BUT I HOPE THAT SLEAZY LAWYER DOESN'T THINK IT WAS BECAUSE OF HIM... I TOLD HIM HE WASN'T TELLING THE TRUTH - THAT THERE WAS NO STATUE OF LIMITATIONS UNDER THE MAGNUSON MOSS FED. LAW... HE WAS SUCH A CREEP - HE EVEN MADE THE COURT CLERK MAD BEC
Unknown or OtherFire
Filed Jan 15, 2004107,000 milesUN
PLEASE BE INFORMED OF A POTENTIAL AUTO FIRE DEFECT ON A 1994 PLYMOUTH VOYAGER VAN WITH A 3.3 ENGINE.. CAUSE: \TUSE OF A METAL CABLE RESTRAINT CLEAT THAT HOLDS THE HIGH AMPERAGE BATTERY CABLE HARNES, NEXT TO THE ALTERNATOR. CLEAT IS LOCATED BEFORE THE MAIN BATTERY FUSE LINK, CONDITION AGRIVATED WITH THERMAL WARMING, LOCATED ABOVE THE EXHAUST MANIFOLD. CLEAT CUTS INTO THE HIGH AMPERAGE CABLE AND IGNITES A FIRE IN THE CABLE HARNES. BURNING HARNES IS LOCATED DIRECTLY BELOW A FLEXABLE FUEL LINE. IT MAY NOT BE POSSIBLE TO EXTINGUISH THE RESULTING FIRE WITHOUT REMOVAL OF THE BATTERY CLAMP, AS THE FUSE LINK AFFORDS NO PROTECTION AND THE FIRE WILL RE-IGNITE. FAULT DISCOVERY: OWNER OBSERVED FIRE SOON AFTER IGNITION AND USED A FIRE EXTINGUISHER TO PUT OUT THE FLAMES, BUT THE CABLE CONTINUED TO INCANDESS UNTIL THE BATTERY CLAMP WAS REMOVED. FOLLOWUP EXAMINATION OF THE RECOVERED METAL CLEAT SHOWED INDICATIONS OF ARC-BURNING. FAILURE MODE: THE FAILURE MODE MAY EXPLAIN THE CAUSE OF OTHER INCIDENTS WHERE THE VEHICLE WAS EITHER PARKED UNATTENDED OR BEING DRIVEN AT HIGHER SPEED, AND EVIDENCE OF CAUSE COULD NOT BE DETERMINED DUE TO MORE EXTENSIVE FIRE LOSS.
Engine and Engine Cooling › Engine
Filed Dec 10, 200391,386 milesTX
THE CONSUMER INDICATED THAT VEHICLE STALLED WHEN SLOWING DOWN. *AK*MR
Electrical System
Filed Nov 12, 2003CA
1994 PLYMOUTH VOYAGER WHEN DRIVING WITH THE RADIO AND AIR CONDITIONER ON OR THE DEFROST AND THE VEHICLE IS COASTING, AT AN IDLE OR DRIVING WITHOUT GIVING GAS THE CAR TURNS OFF. THIS HAS HAPPENED NUMEROUS TIMES. MECHANIC AT THE DEALERSHIP SAID NOTHING IS WRONG. *LA
Engine and Engine Cooling › EngineFire
Filed Nov 5, 2003OH
VEHICLE EXPERIENCED AN UNDER HOOD FIRE.*MR THE CONSUMER NOTICED SMOKE WHILE DRIVING. SHE PULLED OVER AND AT THAT TIME THE SMOKE WAS CLEAR. SHE NOTICED THE SMOKE TURNED BLACK AND EXITED THE VEHICLE. WHEN SHE LOOKED UNDER THE VEHICLE, THERE WERE LITTLE FLAMES. THERE WERE NO INJURIES. *PH *JB
Tires
Filed Oct 27, 2003PA
CONSUMER STARTED VEHICLE AND PROCEEDED TO PUT IT INTO DRIVE. WHEN HE HEARD A GRINDING NOISE COMING FROM THE FRONT. CONSUMER WENT TO INVESTIGATE THE NOISE, AND NOTICED THAT FRONT DRIVER'S SIDE TIRE FELL OFF. HAD VEHICLE TOWED TO DEALER.*AK
Engine and Engine Cooling › Engine › Gasoline
Filed Oct 15, 2003PA
CONSUMER HAD SEVERAL PROBLEMS WITH THIS VEHICLE: HEAD GASKET BLEW OUT/TRANSMISSION FAILED, AND ANTI COOLANT WENT INSIDE THE ENGINE. DEALER NOTIFIED. *AK
Unknown or Other
Filed Oct 8, 2003NY
THE CONSUMER NOTED A POTENTIAL ODOMETER ROLLBACK ON A VEHICLE THAT WAS PURCHASED 4 YEARS AGO FROM A PRIVATE DEALERSHIP. CURRENTLY SHOPPING FOR A USED CAR UTILIZING CARFAX WHEN HE ACCIDENTALLY UNCOVERED THIS PROBLEM ON HIS OWN CAR. IS THERE A STATUE OF LIMITATIONS INVOLVED OR CAN IT BE PURSUE THIS ROLLBACK PROBLEM? *NLM *CB
Seats › Front Assembly › Recliner
Filed Oct 8, 2003127,000 milesSC
DRIVER'S SEAT BACK IS FAILING. IT WILL NOT STAY IN AN UPRIGHT POSITION. I WORRY WHAT MIGHT HAPPEN IF I WERE TO BE INVOLVED IN A COLLISION. I KNOW OF OTHER OWNERS OF 1993-1995 PLYMOUTH AND DODGE MINIVANS WHO HAVE ALSO EXPERIENCED THIS PROBLEM. *LA
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Oct 1, 200361,262 milesPA
WHILE DRIVING, ANOTHER VEHICLE PULLED IN FRONT OF THE CONSUMER, THE CONSUMER APPLIED THE BRAKES AND THE VEHICLE SLOWED DOWN, BUT THE PEDAL WENT TO THE FLOOR, THE CONSUMER WAS ABLE TO MANEUVER TO THE SHOULDER AND USED THE EMERGENCY BRAKE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THE BRAKE LINES, THE RUBBER HOSE AND THE METAL TUBING ALL HAD TO BE REPLACED. THE RUBBER HOSE HAD NUMEROUS CRACKS AND THE METAL TUBING WHICH FAILED CONTAINED EXTREME RUST. *AK *JB
Air BagsCrash
Filed Jun 17, 2003CT
NAR 06/19/2003. *MR THE CONSUMER WAS INVOLVED IN AN ACCIDENT AND THE VEHICLE WAS TOTALED. THE CAR WAS OCCUPIED WITH TWO AIRBAGS AND AT THE TIME OF THE ACCIDENT NONE OF THE AIRBAGS WORKED. *CB *JB
Seat Belts
Filed Apr 28, 2003FL
I HAVE JUST FOUND OUT THE SEAT BELTS IN MY 1994 PLYMOUTH MINI VAN CAN UNLATCH IN AN ACCIDENT IF A BODY PART OR OBJECT CONTACTS THE RELEASE BUTTON. IF THIS HAPPENS WHICH IS VERY LIKELY IN AN ACCIDENT WE AND OTHERS IN THE SEATS COULD BE SERIOUSLY INJURED OR DIE. I WANT THEM RECALLED AND REPLACED BY DC. *NLM
Structure › Body › Door
Filed Apr 22, 2003CA
THE SLIDING DOOR BECAME DISCONNECTED FROM THE VAN, AND FELL ONTO ON THE HIGHWAY. *JB
Engine and Engine Cooling › Cooling System › Hoses/Lines/Piping/Fittings
Filed Apr 16, 2003WI
THE REAR HEATER HOSE/PIPE BENEATH DRIVER'S DOOR RUPTURED RELEASING STEAM AND HOT ENGINE COOLANT (CHRYSLER PART# 3849951). THIS METAL PIPE IS MADE OF CHEAP HIGHLY CORROSION SUSCEPTIBLE METAL THAT RUSTS OUT IN A FEW YEARS. THIS IS SECOND REPLACEMENT DUE TO PIPE RUPTURE (FIRST WAS MARCH 1998). *NLM
Seat Belts › Front › Buckle Assembly
Filed Apr 14, 2003NC
THE FRONT PASSENGER SEAT BELT WAS LOCKED INTO THE BUCKLE. *JB
Structure › Body › Hatchback/Liftgate
Filed Mar 5, 2003110,000 milesNY
WHILE THE REAR HATCH WAS LIFTED, THE DOOR SUDDENLY RELEASED AND SLAMMED DOWN ONTO CONSUMERS BACK. *JB THERE WAS NO ADVANCED WARNING OF THE FAILURE. SCC
Wheels › Lugs/Nuts/Bolts/StudsCrash
Filed Feb 5, 2003128,256 milesNE
IN SEPTEMBER 2000 THE RIGHT FRONT WHEEL OF OUR 1994 PLYMOUTH VOYAGER LX SEPERATED FROM THE VEHICLE WITHOUT WARNING. NEITHER THE REPAIR FACILITY NOR THE INSURANCE ADJUSTER COULD EXPLAIN WHAT CAUSED THE WHEEL TO SEPERATE. I RECENTLY FOUND SOME RECALL INFORMATION ON THE PLYMOUTH VOYAGER THAT MATCHES THE ABOVE INCIDENT (NHTSA CAMPAIGN ID #93V098000). COULD THIS DEFECT UNDER THE RECALL BE APPLIED TO OTHER PLYMOUTH VOYAGERS?
Air Bags
Filed Jan 24, 2003NC
CONSUMER HAVE REMAINED TO EXPERIENCE THE SAME PROBLEMS AFTER THE RECALL ON WINDSHIELD WIPER WIRING WAS PERFORMED. TS THE CONSUMER HAD CHANGED THE FUSE ON NUMEROUS OCCASIONS BEFORE THE RECALL WAS PERFORMED ON THE AIR BAG(S) AND THE REAR WIPER SYSTEM. THE RECALL WAS FOR THE WIRING SYSTEM. SCC
Fuel System, Gasoline › Storage › Tank Assembly
Filed Jan 21, 2003160,081 milesAZ
STRONG GASOLINE ODOR. MECHANIC REPLACED FUEL RAIL. FUEL RAIL WAS RECALLED ON 1996-2000 MODELS. SENT LETTER TO DAIMLER, NO RESPONSE RECEIVED. PH...*AK
Engine and Engine Cooling › Engine
Filed Jan 15, 200386,000 milesOR
WHILE DRIVING ABOUT 55 MPH ON THE HIGHWAY THE VEHICLE STALLED WITHOUT PRIOR WARNING, THE DEALER IS AWARE OF THE PROBLEM, PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM
Engine and Engine Cooling › Engine
Filed Dec 4, 2002CA
CONSUMER STATES THE ENGINE STALLS WHILE DRIVING, CAUSING LOSS OF POWER STEERING AND BRAKES. MR *JB
Structure › Body › Door
Filed Dec 2, 2002WA
BOTH DOORS FAILED WITHIN 24 HOURS OF EACH OTHER. DT
Visibility › Windshield Wiper/Washer › Linkages
Filed Nov 26, 2002OH
NHTSA RECALL CAMPAIGN 99V189000; THE OWNER IS EXPERIENCING WINDSHIELD WIPER FAILURE WITH NO WARNING. HE WAS INFORMED BY THE MANUFACTURE THAT HIS VAN WAS NOT INCLUDED IN THE RECALL. THE OWNER HAS ALSO FOUND OUT THAT THIS PART WAS NOT ONLY USED ON THE 1994 BUT THE 1995 AS WELL. PLEASE DESCRIBE DETAILS. TS
Visibility › Windshield Wiper/Washer
Filed Nov 18, 2002OH
THE REAR WIPER STOPPED AND THE AIR BAG WARNING LIGHT CAME ON AT THE SAME TIME. THE WARNING LIGHT IS STAYS ON AND THE REAR WIPER DOES NOT WORK. THIS APPEARS TO HAVE BEEN REPORTED AS ACTION #PE97-049. DT
Air Bags › Frontal › Sensor/Control Module
Filed Nov 5, 2002136,410 milesIL
THE AIR BAG LIGHT ILLUMINATED AND COULD BE INOPERATIVE IN THE EVENT OF AN ACCIDENT. DEALER NOTIFIED. TS. CONSUMER ADDED THE AIR BAG LIGHT WOULD COME ON WHEN THE REAR WIPER WAS ACTIVATED. DEALERSHIP FOUND AIR BAG MODULE HAD SHORTED OUT AND BLEW THE REAR WIPER FUSE. *TT *JB
Structure › Body › Hatchback/Liftgate
Filed Oct 30, 2002OH
CONSUMER STATES THAT WHILE DRIVING AT 35MPH THE HATCHBACK DOOR LIFTED UNLOCKING ITSELF CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS
Engine and Engine Cooling › Engine
Filed Oct 17, 2002OR
CONSUMER STATES THAT THE VEHICLE HAS GONE THROUGH 6 SETS OF MOTOR MOUNTS WITHIN A YEAR. CONTACTED DEALER BUT THE REMEDY IS NOT WORKING. TS
Power Train › Driveline › Universal Joint
Filed Oct 17, 2002OR
CONSUMER STATES THAT THE CV BOOTS ON THE VEHICLE NEEDS TO BE REPLACED FOR THE SECOND TIME, WHEN TURNING THERE IS A NOISE THAT COMES FROM THE FRONT END. CONTACTED DEALER
Structure › Body › Hatchback/Liftgate › Hinge and Attachments
Filed Oct 3, 2002MN
THE HINGES ON THE HATCH BACK HAS BROKEN OFF AT THE BOLT AREA. THE HATCH BACK CAN NOT BE CLOSED. THE OWNER TOOK THE VAN TO THE DEALERSHIP AND THEY PERFORMED A TEMPORARY FIX ON THE BOLTS/HINGES. NLMWITH THE HINGE BROKEN IT ALLOWS CARBON MONOXIDE TO ENTER THE VEHICLE. *JG
Structure › Body › Tailgate
Filed Sep 27, 2002CA
CONSUMER STATES THAT WHILE DRIVING THE LIFT GATE BOLTS SNAPPED. DEALER NOTIFIED. *MR
Air Bags
Filed Aug 23, 2002PA
AIR BAG SENSOR LIGHTS COME ON AND STAY ON, WHICH COULD RESULT IN PERMATURE DEPLOYEMENT OF AIR BAGS OR AIR BAGS NOT DEPLOYING IN AN ACCIDENT.*AK
Seat Belts › Front › Buckle Assembly
Filed Aug 23, 2002PA
SECOND ROW OF SEAT, PASSENGER'S SIDE SEAT BELT WHEN LOCKED IN POSITION, WILL STICK.HAVE TO HAVE BELT FORCESSIVELY REMOVED, WHICH COULD BE DEADLY IN A ACCIDENT.*AK
Complaints 1-50 of 529, newest first, reproduced as filed.
It is not among the Voyager years to avoid. Owners filed 529 complaints, against about 346 for a typical Voyager year. The most common complaint is about the airbags (16%).
What is the most common problem with the 1994 Plymouth Voyager?
The airbags: 84 of the 529 complaints (16%) are about it. Owners most often say it did not deploy its airbags in a crash (30%), shows an airbag warning light (12%) and sets off warning lights on the dash (10%). The typical report comes at 136,410 miles.
How many recalls does the 1994 Plymouth Voyager have?
5 safety recalls on file with NHTSA, the most recent filed Oct 12, 2000. The largest, 95I001005, covered 1,342,202 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 1994 Plymouth Voyager problems start?
Half of the complaints that record an odometer reading came in before 109,491 miles. For the airbags the midpoint is 136,410 miles.
Has NHTSA investigated the 1994 Plymouth Voyager?
Yes, 8 times. The latest, DP03002 ("STEERING COLUMN SEPARATION"), was opened May 7, 2003 and closed Jul 22, 2003.
Are there service bulletins for the 1994 Plymouth Voyager?
The manufacturer filed 57 technical service bulletins and other notices for it with NHTSA, most of them about the transmission (14), the engine (11) and the airbags (7). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
3 deaths reported in complaints filed with NHTSA.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 12, 2000. Source: NHTSA Office of Defects Investigation.