Owners filed 756 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 15 times.
When it fails
100000100,000 milesMedian miles at failure
80 complaints record an odometer reading. Failures cluster around 90,000–105,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Air Bags
85
6
0
6
Power Train › Automatic Transmission
52
1
0
0
Engine and Engine Cooling › Engine › Gasoline
49
0
13
1
Fuel System, Gasoline › Storage › Tank Assembly
42
0
0
0
Air Bags › Frontal
30
9
0
4
Engine and Engine Cooling › Engine
29
1
0
0
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
25
6
0
2
Latches/Locks/Linkages › Doors › Latch
25
0
0
1
Visibility › Windshield Wiper/Washer
23
0
0
0
Fuel System, Gasoline › Delivery › Fuel Pump
17
0
2
5
15 safety recalls
Part 573 reports
Equipment10E034000
Filed Aug 10, 20106,686 vehiclesCurt Mfg. Inc.
Defect. CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.
Risk. IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.
Remedy. CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.
Service Brakes, Hydraulic06E022000
Filed Mar 13, 20067,440 vehiclesBrake Parts, Inc.
Defect. CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk. LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Remedy. AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Fuel System, Gasoline03E053000
Filed Oct 24, 200368,563 vehiclesWix Filteration Products Division
Defect. CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.
Risk. A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.
Remedy. WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WIX AT 704-864-6711.
Equipment03E045000
Filed Sep 26, 200345,870 vehiclesIntercontinental Auto Parts
Defect. AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.
Risk. IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE.
Remedy. AFTERMARKET REPLACEMENT FUEL FILTERS FOR 1995-2000 SHORT WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18232 AND DATE CODE 0237, 0249, OR 0252. REPLACEMENT FUEL FILTERS FOR 1995-2000 LONG WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18230 AND DATE CODE 0237, 0249, 0251, OR 0304. REPLACEMENT FUEL FILTERS FOR 2001-2004 CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 28871 AND DATE CODE 0249. THESE PART NUMBERS AND DATE CODES APPEAR ON THE GOLD-TONE FILTER. DISTRIBUTORS AND RETAILERS WILL BE NOTIFIED TO ISOLATE AND RETURN AFFECTED INVENTORY. OWNERS WHO HAVE HAD THE FUEL FILTER SERVICED ON ONE OF THE APPLICABLE VEHICLES AFTER SEPTEMBER 17, 2002 SHOULD RETURN THEIR VEHICLE TO THE SERVICE FACILITY TO BE INSPECTED TO SEE IF THE FUEL FILTER THAT WAS INSTALLED IS ONE THAT IS INVOLVED IN THE RECALL. IF SO, THE OWNERS SHOULD HAVE THE FILTER REPLACED. TO RECEIVE A FULL REFUND PLUS THE COST OF POSTAGE, OWNERS SHOULD CUT THE CONNECTORS FROM THE HOSES, RINSE THE CONNECTORS AND RETURN THEM TOGETHER WITH PROOF OF THE AMOUNT PAID FOR THE REPLACEMENT PART AND LABOR, TO INTERCONTINENTAL AT INTERCONTINENTAL AUTO PARTS, INC., P.O. BOX 861, MAHWAH, NJ 07430, ATTN: FUEL FILTER RECALL. INTERCONTINENTAL WILL MAIL A FULL REFUND TO THE OWNER.
Air Bags › Frontal02V293000
Filed Nov 7, 20021,500,521 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Risk. THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy. DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Defect. VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy. DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Filed Aug 9, 1999635,469 vehiclesDaimlerchrysler Corporation
Defect. VEHICLE DESCRIPTION: MINIVANS. FUEL CAN LEAK FROM THE FUEL TANK AT THE INTERFACE OF THE FUEL PUMP MODULE ATTACHMENT.
Risk. IF A FUEL LEAK OCCURS IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy. DEALERS WILL REPLACE THE FUEL PUMP MODULE ATTACHING NUT WITH A NUT THAT INCLUDES TIGHTER DESIGN TOLERANCES. THE SEALING O-RING WILL ALSO BE REPLACED.
Child Seat98V185000
Filed Aug 6, 1998157,000 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Risk. THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy. DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
Seat Belts › Integrated Child Seat97I001000
Filed Oct 24, 1996150,000 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: MULTIPURPOSE PASSENGER VEHICLES EQUIPPED WITH INTEGRAL CHILD SEATS. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. ON THE INTEGRAL CHILD SEAT, THE SHOULDER BELTS RESTRAINING THE CHILD RETRACT AND LOCK IN PLACE AFTER THE BELT BUCKLE IS CONNECTED TO THE LATCH PLATE. THE LATCH PLATE MOVEMENT LOCKS THE BELTS TO MAKE SURE THE CHILD IS RESTRAINED IN THE CASE OF A VEHICLE CRASH.
Risk. THE LATCH PLATE LOCATED IN THE SEAT CUSHION AREA MUST BE FREE TO MOVE BACK AGAINST ITS STOP AFTER THE BUCKLE IS REMOVED TO ALLOW THE SHOULDER BELTS TO BE PULLED OUT. ALWAYS BE SURE THE AREA AROUND THE LATCH PLATE IS FREE OF FOOD OR OTHER ITEMS THAT MIGHT PREVENT THE LATCH PLATE FROM MOVING BACK.
Remedy. OWNERS ARE BEING PROVIDED WITH A VIDEO TAPE AND 2 HARNESS CLIPS. THE VIDEO TAPE INSTRUCTS OWNERS ON THE PROPER USE AND MAINTENANCE OF THE CHILD SEATS.
Defect. THE BOLTS WHICH SECURE THE INTEGRATED CHILD SEAT MODULES TO THE SEAT FRAME CAN BREAK.
Risk. IN THE EVENT OF A VEHICLE ACCIDENT, THE CHILD SEAT MAY NOT PROVIDE ADEQUATE PROTECTION TO THE OCCUPANT.
Remedy. DEALERS WILL REPLACE THE INTEGRATED CHILD SEAT MODULE BOLTS.
Showing 10 of 15 campaigns, newest first.
What owners reported
Newest filings
Air Bags
Filed Feb 2, 2017109,000 milesWA
TL* THE CONTACT OWNS A 1996 PLYMOUTH VOYAGER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING AND THE CRUISE CONTROL AND HORN FAILED TO FUNCTION. IN ADDITION, WHEN MAKING A TURN, THERE WAS A FLAPPING NOISE IN THE STEERING WHEEL THAT CAUSED THE CLOCK SPRING TO FAIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Power Train
Filed Jul 14, 2015170,000 milesCA
TL* THE CONTACT OWNS A 1996 PLYMOUTH VOYAGER. WHEN STARTING THE VEHICLE, THERE WAS AN ABNORMAL SNAPPING NOISE HEARD FROM THE VEHICLE. THE CONTACT SHIFTED INTO DRIVE; HOWEVER, THE VEHICLE WOULD NOT MOVE FORWARD. WHEN THE SHIFTER WAS PLACED IN REVERSE, THE VEHICLE WOULD ONLY MOVE BACKWARDS BUT NOT FORWARD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO TAKE THE VEHICLE INTO THE DEALER FOR AN ESTIMATE. THE DEALER ADVISED THE CONTACT THAT THEY COULD NOT DIAGNOSE THE VEHICLE OVER THE PHONE AND WOULD NEED TO INSPECT THE VEHICLE TO DETERMINE THE EXACT CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. MA 09/22/15 THE CONSUMER ALSO EXPERIENCED A PROBLEM WITH THE RADIATOR AND FAN RELAY. UPDATED 09/24/15*JB
Engine
Filed Dec 28, 201295,000 milesNJ
TL* THE CONTACT OWNS A 1996 PLYMOUTH VOYAGER. THE CONTACT STATED THE ENGINE OIL LEAKED EXCESSIVELY FROM THE VEHICLE, WHICH REQUIRED OIL TO BE ADDED TO THE RESERVOIR EVERY FOUR DAYS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 96V006000 (ENGINE AND ENGINE COOLING:ENGINE:GASOLINE) HOWEVER, THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL, WHICH WAS EXPIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Fuel System, Gasoline
Filed Oct 28, 201092,000 milesAZ
TL*THE CONTACT OWNS A 1996 PLYMOUTH VOYAGER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE SMELLED A FUEL ODOR. THE CONTACT NOTICED A FUEL LEAK FROM THE REAR OF THE FUEL TANK. THE DEALER STATED THAT THE FUEL MODULE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 92,000.
Visibility › Windshield Wiper/Washer
Filed Jun 1, 2009165,200 milesOH
TL*THE CONTACT OWNS A 1996 DODGE PLYMOUTH VOYAGEER WHEN THE VEHICLE WAS STARTED, THE FRONT WINDSHIELD WIPERS OPERATED WITHOUT BEING ACTIVATED. MOMENTS LATER, THE WIPERS WOULD SHUT OFF ON THEIR OWN. IN COLD TEMPERATURES, THE WINDSHIELD WIPERS WOULD BECOME STUCK TO THE FRONT WINDSHIELD. THERE WERE NO RECALLS FOR THE FAILURES. THE FAILURE AND CURRENT MILEAGES WERE LESS 165,200. UPDATED 06/23/09. *LJ UPDATED 06/23/09.*JB
Electrical SystemFire
Filed Dec 10, 2008WI
WE HAD A 1996 PLYMOUTH MINIVAN THAT HAS BEEN GIVING US PROBLEMS WITH ELECTRICAL AND ENGINE. IT WOULDN'T SHIFT, THE CRUISE CONTROL WOULD STICK, THE BATTERY WOULD BE DRAINED EVEN THOUGH NOTHING WAS LEFT ON. ON TUESDAY, DEC. 9TH 2008 WE MOVED OUR VAN TO CLEAR OUR DRIVEWAY OF SNOW. WITHIN 10 MINUTES IT STARTED ON FIRE IN THE DASH. SOMEWHERE NEAR OR IN THE GLOVE BOX. THE VAN IS A TOTAL LOSS DUE TO THE FIRE DEPARTMENT HAVING TO USE HIGH PRESSURE WATER,FIRE EXTINGUISHER, CUTTING WIRES AND FIRE/SMOKE DAMAGE. *TR
Engine and Engine Cooling › EngineCrash
Filed Dec 10, 2008128,000 milesPA
MY HUSBAND WAS DRIVING HIS 1996 PLYMOUTH VOYAGER VAN WHEN THE ENGINE STARTED RACING. HE WAS PULLING INTO A PARKING SPOT, AND WHEN HE TRIED TO STOP THE VAN, THE BRAKES COULD NOT STOP IT, AND IT HIT A CAR IN FRONT OF IT. HE PUT IT INTO REVERSE, AND IT KEPT GOING FORWARD AND HIT THE CAR HARDER. HE TOOK THE VAN TO A MECHANIC WHO RAN A DIAGNOSTIC TEST ON IT, AND THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. *TR
Power Train › Automatic Transmission
Filed Aug 7, 2008116,250 milesNY
TL*THE CONTACT OWNS A 1996 PLYMOUTH VOYAGER. SINCE NOVEMBER OF 2003, THE TRANSMISSION HAS BEEN REPLACED THREE DIFFERENT TIMES. AFTER PURCHASING A BRAND NEW TRANSMISSION, IT FAILED AGAIN THE VERY SAME DAY AND NEEDED TO BE REPLACED AGAIN. THE CONTACT HAS HAD THE TOP HALF OF THE ENGINE REBUILT. THE VEHICLE IS STUCK IN DRIVE AND WILL NOT HOLD FLUID. THE FRONT WINDSHIELD WIPERS ACTIVATE WITHOUT A POWER SURGE IN THE VEHICLE. IN ADDITION, THE REAR BOLTS KEEP COMING OUT OF THE SHOCKS. THE CONTACT HAS TAKEN THE VEHICLE TO HAVE THE BOLTS TIGHTENED THREE OR FOUR TIMES. THE ENGINE IS TICKING AND SMOKING. THE SERPENTINE BELT SLIPS OFF IF IT GETS EVEN SLIGHTLY WET FROM SNOW OR RAIN. THE CHECK ENGINE LIGHT SPORADICALLY FLASHES ON AND OFF OR CONSTANTLY REMAINS ILLUMINATED. THE AIR CONDITIONER WAS COMPLETELY SERVICED; HOWEVER, IT CANNOT BE USED BECAUSE OF THE TRANSMISSION FAILURE. THE CURRENT MILEAGE WAS 155,000 AND FAILURE MILEAGE WAS 116,250. UPDATE 09/10/08 *CW UPDATED 09/15/08. *JB
Visibility › Defroster/Defogger/Hvac System
Filed Apr 15, 200868,000 milesOH
TL*THE CONTACT OWNS A 1996 CHRYSLER VOYAGER. AFTER PURCHASING THE VEHICLE, THE DEFOGGER FAILED TO OPERATE NORMALLY. THE DRIVER HAD TO STOP THE VEHICLE IN ORDER TO CLEAN THE WINDOWS. THERE HAVE BEEN SEVERAL FAILURES WITH THE VEHICLE SINCE IT WAS PURCHASED. THE ENGINE WAS REBUILT AND THE SERPENTINE BELT WAS REPLACED ON FIVE OCCASIONS. THE STEERING WAS REPLACED INCORRECTLY BY A DEALER AND WAS AUTHORIZED BY THE MANUFACTURER TO BE REPLACED. THE BRAKES AND THE HEATING SYSTEM WERE REPLACED UNDER THE EXTENDED WARRANTY; HOWEVER, THE BRAKES WERE REPLACED FOUR TIMES. THE CONTACT WAS CHARGED $100 PER VISIT. INVOICES ARE AVAILABLE IF NEEDED. A COMPLAINT WAS ALSO FILED WITH THE STATE ATTORNEY GENERAL. THE CONTACT IS DISABLED AND AWARE OF THE SAFETY RISK INVOLVED IN THE NUMEROUS VEHICLE FAILURES. ON MARCH 27, 2008, THE DEALER REPLACED THE MANIFOLD AND CYLINDER. ON APRIL 14, 2008, WHILE MAKING A RIGHT TURN AT APPROXIMATELY 30 MPH, THE STEERING WHEEL LOCKED. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE DEALER STATED THAT THEY REALLY CARE ABOUT THEIR CUSTOMERS AND WOULD BE WILLING TO DO A BUYOUT. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 68,000 AND CURRENT MILEAGE WAS 80,995.
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Nov 18, 2007116,250 milesNY
I OWN A 1996 PLYMOUTH VOYAGER AND ON THIS MIN VAN THE WIPERS ACT VERY ERRATIC. THEY WORK WHEN THEY WANT. SOMETIMES THEY WON'T SHUT OFF AND OTHER TIMES THEY WILL NOT COME ON AT ALL OR STOP RIGHT IN THE MIDDLE OF YOUR VIEW. I ALSO HAVE AN ISSUE WITH THE SERPENTINE BELTS POPPING OFF THE DRIVE LINE LEAVING YOU WITH NO POWER STEERING OR POWER BRAKES AND COMPLETELY DISABLES THE VEHICLE. I ALSO EXPERIENCE ISSUES WITH THE REAR SHOCKS. THE BOLTS COME LOOSE AND DETACHES THE REAR SHICK FROM THE VAN LEAVING IT QUITE UNCONTROLLABLE WHILE DRIVING. ALL 3 ISSUES HAPPENS ON MANY OCCASIONS. ALL 4 OF THESE DEFECTS MAKE THIS VAN VERY DANGEROUS TO DRIVE OR TRAVEL WITH. CURRENTLY MY VAN IS SITTING IN MY DRIVE WITH A BAD TRANSMISSION. I HAVE OWNED THE VAN FOR 5 YEARS NOW AND IN 5 YEARS I HAVE BLOWN 3 TRANSMISSIONS. *TR
Fuel System, Gasoline › Storage
Filed Aug 25, 2006NY
DT*: THE CONTACT STATED AFTER THE VEHICLE WAS PARKED, AN ODOR OF GASOLINE WAS NOTICED AND A PUDDLE WAS SEEN UNDER THE FUEL TANK. AN INDEPENDENT MECHANIC INSPECTED THE FUEL TANK, CONFIRMED THE LEAK AND INFORMED THE CONTACT OF RECALL# 69V002000. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHERE THE GAS TANK WAS REPLACED. THE CONTACT NOTICED ANOTHER LEAK FROM THE FUEL TANK AND RETURNED THE VEHICLE TO THE SERVICE DEALER, WHO REFUSED TO FIX OR REPLACE THE TANK AS THE WARRANTY HAD EXPIRED. THE MANUFACTURER WAS NOTIFIED.
Suspension › Front
Filed May 1, 2006138,800 milesMI
FRONT STRUT TOWER CORROSION PERFORATING ATTACHMENT SURFACE ON 1996 CHRYSLER GRAND VOYAGER. ATTACHMENT POINT DETERIORATES CAUSING THE FRONT SUSPENSION TO COLLAPSE MAKING THE VEHICLE UNABLE TO STEER CAUSING COLLISION WITH ANOTHER VEHICLE OR OBJECT UNAVOIDABLE. *NM
Suspension
Filed Feb 27, 2006MN
THIS IS NO EVENTS LEADING UP TO THIS YET. I OWN A 1996 PLYMOUTH VOYAGER SE, THE STRUT TOWERS ON BOTH DRIVER AND PASSENGER SIDE UNDER THE HOOD ARE RUSTING OUT. THE TOWER HAVE NOT BEEN REPLACED YET DUE TO CHRYSLER TELLING ME THE PARTS FOR THE FIX ARE BACK ORDERED, AND THEY DO NOT KNOW WHEN THE PARTS WILL BE AVAILABLE. IF ONE OF STRUTS WHERE TO COME THROUGH, GOD KNOWS WHAT MIGHT HAPPEN. THIS SEEMS TO BE AFFECTING 96-00 CARAVANS AND VOYAGERS, PERSONALLY SEEN IT AND ON-LINE FORUMS. I HAVE HAD DIFFERENT 96 AND 97 WITH THE SAME PROBLEM, HAVE SINCE SOLD THEM. *JB
Air Bags › Frontal
Filed Dec 30, 200573,687 milesNH
DT*: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 02V293000, CONCERNING THE AIR BAGS. THE MANUFACTURER WAS CONTACTED AND GAVE VERBAL AUTHORIZATION TO PERFORM RECALL REPAIRS. WHEN THE VEHICLE WAS TAKEN TO THE DEALER FOR RECALL REPAIRS THEY REFUSED TO PERFORM THE WORK BECAUSE THE VEHICLE DID NOT DEMONSTRATE THE PROBLEMS INDICATED IN THE RECALL. THE MANUFACTURER WAS CONTACTED, AND THEY AGREED WITH THE DEALER THAT THE RECALL WORK SHOULD NOT BE PERFORMED IF THE VEHICLE WAS NOT SHOWING SIGNS OF THE DEFECT. BECAUSE THE RECALL WORK WAS NOT PERFORMED THE CONTACT FELT THE AIR BAGS MAY DEPLOY WITHOUT WARNING AND CAUSE AN INJURY. *AK
Exterior Lighting › Headlights
Filed Nov 29, 2005WI
THE HEADLIGHT LENSES ON MY 1996 PLYMOUTH VOYAGER VAN ARE DETERIORATING. YOU COULD SAY THEY ARE FOGGING UP. I LOOKED AT THEM WITH A MAGNIFYING GLASS AND IT LOOKS LIKE THERE ARE TINY CRACKS. IT IS DEGRADING THE LIGHT EMANATING FROM THE LENSES TO SUCH AN EXTENT THAT NIGHT DRIVING IS REALLY DANGEROUS. MY BRIGHTS ARE DIMMER THAN MOST CARS' LOW BEAMS. *NM
Visibility › Defroster/Defogger/Hvac System
Filed Nov 4, 200563,000 milesOH
DT: THE CONTACT STATED SINCE THE PURCHASE OF USED VEHICLE THE DEFROSTER DID NOT WORK. WITHOUT USE OF THE DEFROSTER THERE WAS POOR VISIBILITY. SHE TOOK THE VEHICLE TO THE DEALER. THE DEALER HAS MADE SEVERAL ATTEMPTS TO REPAIR THIS PROBLEM. HOWEVER, THEY HAVE BEEN UNABLE TO CORRECT THIS PROBLEM. THE MANUFACTURER WAS CONTACTED , AND THEY OFFERED NO ASSISTANCE. *AK UPDATED 11/29/2005 - *NM
Visibility
Filed Nov 2, 200563,320 milesOH
DT: THE CONTACT STATED THERE WERE SEVERAL SAFETY DEFECTS WITHIN VEHICLE. THE SERVICE DEALER ATTEMPTED TO REPAIR THE VEHICLE NUMEROUS TIMES. THERE WAS A PROBLEM WITH THE DEFROSTING SYSTEM, THE AIR CONDITIONING BELT, HEATER CORE, AND HEATER BLOWER, THEY WERE ALL REPLACED. THE REPLACEMENT OF THESE PARTS DID NOT SOLVE THE DEFROSTING PROBLEM. THE STEERING COLUMN SHOOK WHILE DRIVING AT NORMAL SPEEDS. THE DEALER HAS NOT BEEN ABLE TO DIAGNOSE THE SOURCE OF THE STEERING VIBRATION. THERE WAS A SQUEAKING NOISE IN THE BRAKES. THE DEALER SAID THIS WAS NORMAL BECAUSE THE VEHICLE WAS NOT IN USE FOR A LONG PERIOD OF TIME. THE DEALER INDICATED THE NOISE WOULD END WITH NORMAL USE, BUT THE NOISE CONTINUED. *AK UPDATED 12/7/2005 - *NM
Power Train › Axle Assembly
Filed Sep 6, 200594,785 milesOH
DT: THE LEFT AXLE BROKE ON 9-18-04. THERE WAS NO WARNING BEFORE THE LEFT AXLE BROKE. THE CONSUMER WAS ATTEMPTING TO PULL OUT FROM A STOP LIGHT. THE DEALERSHIP WAS UNABLE TO DETERMINE THE CAUSE OF THE BREAKAGE. *AK *NM
Air Bags
Filed Aug 30, 2005132,000 milesWI
DT: THE CONSUEMR RECEIVED A RECALL CONCERNING CLOCK SPRING IN HIS 2000 DODGE CARAVAN. THE CONSUMER ALSO OWNS A 1996 PLYMOUTH VOYAGER WHICH IS HAVING THE SAME PROBLEM AS THE CARAVAN. THE CONSUMER BELIEVES THE CLOCKSPING IN THE VOYAGER IS ALSO DEFECTIVE AND BELIEVES IT SHOULD BE COVERED UNDER THE SAME RECALL AS THE CARAVAN. THE DEALER INDICATED THAT THE 1996 VOYAGRER WAS NOT INCLUDED IN THE RECALL. MANUFACTURER HAS NOT BEEN CONTACTED YET. *AK *NM
Structure › Frame and Members
Filed Aug 29, 2005WI
THE LEFT STRUT TOWER ON OUR 1996 PLYMOUTH VOYAGER VAN WAS RUSTED OUT. THE RIGHT TOWER APPEARS TO BE IN GOOD CONDITION WHICH SEEMS TO BE ODD THAT ONE IS BAD AND THE OTHER IS FINE. MAKES ME THINK THAT THERE WAS A DEFECT IN MATERIALS. I CALLED THE DEALER THAT WE BOUGHT THE VAN FROM AND HE WAS AWARE OF THE PROBLEM. WE WERE GOING TO DRIVE THE VAN ON A 2000 MILE VACATION AND I WANTED TO BE SURE THAT IT WAS SAFE TO DRIVE. HE TOLD ME THAT HE WOULD LOOK AT IT BUT THAT IT WAS PROBABLE SAFE TO DRIVE. I HAPPENED TO TAKE IT TO A DEALER THAT WAS CLOSER BY MY WORK. THE DEALER SAID THAT IT WOULD BE OKAY TO DRIVE AND MAYBE I WOULD WANT TO GET IT FIXED AT A LATER TIME. THE FOLLOWING DAY I THEN TOOK IT TO THE DEALER I BOUGHT IT FROM JUST TO BE SURE. THAT DEALER SAID THAT HE HAD NEVER SEEN ONE SO BAD AND THAT HE SAID THAT IT WAS NOT SAFE TO DRIVE. AFTER SEEING THAT DEALER I STOPPED AT TWO DIFFERENT BODY SHOPS, THEY BOTH SAID THAT IT WOULD NOT BE SAFE TO DRIVE. I HAD THE TOWERS FIXED AT ONE OF THE SHOPS AT A COST OF $500 +. I HAVE INVESTIGATED ON LINE AND AM NOW AWARE THAT THIS IS AN ON GOING PROBLEM WITH 1996 TO 2000 VOYAGER VANS. I WAS VERY UNHAPPY WITH THE FACT THAT ONE OF THE DEALERS THOUGHT THAT IT WAS FINE. I TOLD HIM THAT WE WOULD BE DRIVING TO YELLOWSTONE PARK. AFTER HAVING COMPLETED OUR TRIP I REALIZE THAT IF THE TOWER HAD FAILED WHILE I WAS DRIVING IN THE MOUNTAINS IT COULD HAVE CAUSED AN ACCIDENT AND THE RESULTS COULD HAVE BEEN DANGEROUS TO MY WIFE AND THREE SONS. *JB
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 10, 2010. Source: NHTSA Office of Defects Investigation.