2009 Mercedes-Benz C300

Above average

Owners filed 576 complaints about this vehicle with federal regulators, most often about the airbags. It has been recalled 8 times.

Avoid One of the Mercedes-Benz C300 years to avoid: 2.2× the complaints of a typical C300 year. Which Mercedes-Benz C300 years to avoid →

When it fails
020k40k60k90k120k200k
70,000 milesMedian miles at failure

353 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.

Most common 2009 Mercedes-Benz C300 problems

178 of the 576 complaints (31%) are about the airbags.

ComponentReportsCrashesFiresInjuries
Air Bags · airbags176
1228
Electrical System152
0101
Steering76
000
Exterior Lighting · headlights46
060
Suspension27
000
Service Brakes · brakes13
000
Unknown or Other11
000
Structure › Body · body and frame11
000
Electronic Stability Control (esc) · stability control10
000
Tires7
000

2009 Mercedes-Benz C300 airbags problems

31% of all complaints

178 of the 576 complaints are about the airbags. This is what owners describe:

  • sets off warning lights on the dash9% · 16
  • shows an airbag warning light8% · 15

Share of the 178 airbags complaints whose text describes each symptom. One complaint can describe several.

Typical mileage
74,991 mi
median of 47 reports
Peak year of filing
2017
90 airbags complaints that year
Crashes · fires · injuries
12 · 2 · 8
in these complaints
“The contact owns a 2009 Mercedes-Benz C300. The contact stated that while driving at an undisclosed speed, the "SRS System Requires Service" was displayed. The air bag and check engine warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the vapor canister shutoff valve but had not provided a diagnosis for the SRS system. The vehicle was repaired.”
Owner complaint, filed Jun 6, 2024 at 99,000 miles
“Tl* the contact owns a 2009 mercedes-benz c300. The contact received a recall notice for NHTSA campaign number: 16v081000(air bags). After he received the recall notice, both the driver and passenger air bag warning indicators illuminated. The contact took the vehicle to mercedes-benz of northlake (10725 northlake auto plaza blvd, charlotte, nc 28269, 704-321-4833) and was informed that the parts were available.”
Owner complaint, filed Nov 15, 2019 at 85,000 miles

Complaints and recalls over time

By year of filing
2010: 7 complaints, 1 about the airbags'102011: 7 complaints, 1 about the airbags2012: 6 complaints, 2 about the airbags'122013: 48 complaints, 1 about the airbags2014: 69 complaints, 0 about the airbags'142015: 84 complaints, 3 about the airbags2016: 81 complaints, 29 about the airbags'162017: 114 complaints, 90 about the airbags2018: 52 complaints, 36 about the airbags'182019: 19 complaints, 9 about the airbags2020: 16 complaints, 3 about the airbags'202021: 22 complaints, 1 about the airbags2022: 25 complaints, 0 about the airbags'222023: 12 complaints, 0 about the airbags2024: 8 complaints, 1 about the airbags'242025: 4 complaints, 0 about the airbags2026: 2 complaints, 1 about the airbags'26Recall 14V177000 (headlights)Recall 15V711000 (airbags)Recall 16V081000 (airbags)Recall 16V363000 (airbags)Recall 17V017000 (airbags)Recall 17V177000 (electrical system)Recall 18V043000 (airbags)Recall 22V168000 (engine)NHTSA investigation EA21002NHTSA investigation EA13008NHTSA investigation PE13026
All complaintsAbout the airbagsRecall (red: the airbags)NHTSA investigation opened

Complaints about the 2009 C300 peaked in 2017, with 114 filed that year. Owners had filed 7 complaints about the airbags before the first recall that covers it, 15V711000 in October 2015; 171 more have come in since. In 2026 owners filed 2 so far.

8 safety recalls

Part 573 reports
Engine and Engine Cooling › Engine › Engine Control Module (ecu/Ecm) › Software22V168000
Filed Mar 18, 202222 vehiclesMercedes-Benz USA, LLC

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2010 E350, 2014 G550, 2008-2009 C300, 2008 C350, 2009 CLK550, 2007 SL550, SLK280, and 2008 SLK350 vehicles. Various control units may have been updated with incorrect software configuration during a service repair. This can result in various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions, including stability and traction control.

Risk. Various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions including stability and traction control, can increase the risk of a crash.

Remedy. Dealers will update the software configuration on the affected control units, free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040003.

Air Bags › Frontal › Passenger Side › Inflator Module18V043000
Filed Jan 10, 2018132,167 vehiclesMercedes-Benz USA, LLC.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, MBUSA is recalling certain 2010 C300, C300 4Matic, C63 AMG, E350 Coupe, E550 Coupe, GLK350, and GLK350 4Matic vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." MBUSA is also recalling certain 2009 C300, C300 4Matic, C63 AMG, and C350 vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.

Electrical System › Software17V177000
Filed Mar 14, 201751 vehiclesMercedes-Benz USA, LLC.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.

Risk. If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Remedy. MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Air Bags › Frontal › Passenger Side › Inflator Module17V017000
Filed Jan 10, 2017104,119 vehiclesMercedes-Benz USA, LLC.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2012 C300 4Matic, C250, C250 Coupe, C350, C350 Coupe 4Matic, C350 Coupe, C63 AMG, C63 AMG Coupe, E350 Coupe 4Matic, E350 Cabrio, E350 Coupe, E550 Cabrio, E550 Coupe, GLK350 4Matic, GLK350, SLS AMG Cabrio, and SLS AMG Coupe vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above MBUSA is recalling certain 2009 C300 4Matic, C300, C350 and C63 AMG vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above MBUSA is recalling certain 2008 C300 4Matic, C300, and C350 vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy. MBUSA will notify owners, and dealers will replace the front passenger air bag modules, free of charge. Owners were sent an interim notification in March 2017. Second notices started going out in October 2018 and continue to be mailed as parts become available. Owners may contact MBUSA customer service at 1-877-496-3691

Air Bags › Frontal › Passenger Side › Inflator Module16V363000
Filed May 26, 2016258,163 vehiclesMercedes-Benz USA, LLC.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain model year 2008 C300 Sedan, C350 Sedan, C63 AMG Sedan and C300 4-Matic Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy. MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.

Air Bags › Frontal › Driver Side › Inflator Module16V081000
Filed Feb 11, 2016711,159 vehiclesMercedes-Benz USA, LLC.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.

Air Bags › Frontal › Sensor/Control Module-inactive15V711000
Filed Oct 27, 2015127,504 vehiclesMercedes-Benz USA, LLC.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2008-2009 C300 Sedan, C300 4Matic, C63 AMG, and C350 vehicles, and 2010 GLK350 and GLK350 4Matic vehicles. Due to a manufacturing error, the air bag control unit may corrode and cause the control unit to malfunction.

Risk. The malfunctioning air bag control unit may cause the air bags to unexpectedly deploy increasing the risk of injury and the possibility of a vehicle crash. Alternatively, the air bag control unit malfunction may cause the air bags to not deploy in the event of a crash necessitating air bag deployment, increasing the risk of occupant injury.

Remedy. MBUSA will notify owners, and dealers will inspect the air bag control unit and replace it, as necessary, free of charge. Mercedes-Benz issued an interim notification to owners on December 23, 2015. The recall began on March 14, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

Exterior Lighting › Tail Lights14V177000
Filed Apr 11, 2014252,867 vehiclesMercedes-Benz USA, LLC.

Defect. Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2008-2011 C300, C300 4Matic, C350, and C63 AMG vehicles manufactured January 26, 2007, through July 13, 2011. In the affected vehicles, a poor electrical ground connection may result in the dimming or failure of the tail lights.

Risk. Dimming or failure of the tail lights reduces the ability to warn other motorists of the driver's intentions of stopping or turning, increasing the risk of a crash.

Remedy. Mercedes will notify owners, and dealers will replace the bulb holders if not previously updated and replace any corroded connectors, free of charge. The recall began on August, 18, 2014. Owners may contact Mercedes at 1-800-367-6372.

All 8 campaigns on file, newest first.

NHTSA investigations

Office of Defects Investigation

Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 3 name the 2009 C300.

Desiccated Air Bag Inflator RuptureEngineering analysis EA21002Open
Opened Sep 17, 2021airbags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at …

Loss of rear lighting assemblyEngineering analysis EA13008Closed
Opened Dec 20, 2013Closed May 12, 2014Led to recall 14V177000electrical system

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of loss of rear lighting in model year (MY) 2008-2011 Mercedes Benz C-Class vehicles.Complainants alleged that one or both rear lighting assemblies fail to illuminate (i.e., all lights housed within the assembly extinguish, including the stop, tail, and turn signal functions) or illuminate dimly.In some reports, complainants also alleged that the failure was accompanied by a burning smell emanating from the trunk of the vehicle.When examined, these vehicles showed evidence of overheating at the …

Loss of rear tail light functionalityPreliminary evaluation PE13026Closed
Opened Jul 11, 2013Closed Dec 30, 2013electrical system

ODI initially received 21 reports of rear light assembly failure due to a melted electrical connector or housing.Since opening the initial , ODI has received a total of 114 complaints reflecting an ongoing and increasing trend.In each report, one or both rear light assemblies fail completely (i.e., all lights housed within the assembly extinguish, including the stop, tail, and turn signal functions) when the electrical ground connection is compromised as a result of high resistance and subsequent thermal over-heating.According to Mercedes-Benz, the over-heating of the ground wire is caused by …

Technical service bulletins

110 on file

Repair instructions the manufacturer sent its dealers for the 2009 C300. Not recalls: the fix is usually free only while the car is under warranty.

electrical system 23headlights 16suspension 11transmission 10steering 8body and frame 7engine 7equipment 6
NCU - 24240304Warranty extensionMar 12, 2024body and frame

As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to allegations that the 590 Mars Red paint available as an original, exterior color option for certain models of Mercedes-Benz …

CL-ELWSubframeWarranty extensionMar 31, 2023equipment

Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle regardless of ownership. This warranty extension applies to the replacement of the rear subframe under the standard …

ELW-RearSubframeWarranty extensionMar 10, 2023body and frame

Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle regardless of ownership. This warranty extension applies to the replacement of the rear subframe under the standard …

ELW-RearSubframeWarranty extensionFeb 10, 2023body and frame

Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle regardless of ownership. This warranty extension applies to the replacement of the rear subframe under the standard …

P-SC-2017030011Service Bulletin/Repair InstructionsMar 17, 2017airbags

Replace Driver-Side and (if applicable) Front Passenger Air Bag

P-SC-2016090006Service Bulletin/Repair InstructionsJan 6, 2017airbags

Replace Driver-Side and Front Passenger Air Bag

201511002Service Bulletin/Repair InstructionsFeb 26, 2016airbags

Daimler AG (DAG) has decided that a supplier production error in the SRS control unit could lead to a failure of the SRS control unit. This malfunction of the SRS control unit would illuminate the SRS warning lamp and subsequently deactivate the SRS components. Additionally, in the event one specific electrical connection is interrupted, several SRS …

TakataRecallService Bulletin/Repair InstructionsFeb 26, 2016airbags

Additional information around the recent recall announcement affecting approximately 705,983 Mercedes-Benz passenger vehicles involving Takata driver-side airbags containing PSDl-5 type inflators

RecallUpdateService Bulletin/Repair InstructionsFeb 11, 2016airbags

Recall Campaign announcement for Takata driver airbags.

What owners reported

Newest filings
Air Bags
Filed May 8, 2026NE

I have messages on my instrument panel stating I have airbag malfunction going on I also have tail lights that are not working and after trying to replace the bulbs it still don't work so obviously it's the light bulb panel so I went and looked at recalls and says that these are all recalls on my car but that they were fixed. so I don't know why I have them all bad again so I need to know what to do

Electrical System
Filed Mar 12, 2026217,000 milesAL

The contact owns a 2009 Mercedes-Benz C300. The contact stated that while starting the vehicle, the check engine, seat belt, and air bag warning lights illuminated. Additionally, the headlights and navigation lights failed to activate for a while. There was burning odor inside the vehicle with the heat activated or turned off. The contact also stated the vehicle failed to start for three days before eventually being able to start. The contact attempted to charge the battery, which resulted in a visible spark. The vehicle was taken to a dealer where it was diagnosed with a sound module and the Signal Acquisition Module (SAM) failures. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 217,000.

Structure › Body
Filed Oct 12, 2025VA

Vehicle inspection by independent service center indicated that a new rear frame was necessary. This was the second communication to nhtsa on this issue. This automobile (2009 c300) is inoperable due to this Mercedes rear frame defect .

Steering
Filed Jun 17, 2025SC

The problem is that the steering wheel locking mechanism has failed. The vehicle could not be started or driven. It required a flatbed tow to an authorized Mercedes repair facility. It was diagnosed as the steering mechanism, requiring replacement. The cost for this repair is $1400.00. I researched this problem on the MB website and it stated that this issue was common. I feel that this is a safety issue and should be repaired free of charge or at a significant discount. The car is currently being repaired, and I can forward any relevant documentation to you once the repair is complete.

Electrical System
Filed Mar 6, 2025CA

While driving the car on [XXX] at 9pm on sunday, [XXX] in lane two during a heavy rain a audible clicking noise came from the drivers side front of the dash instrument cluster area and all of the lights on the car simultaneously turned off without ever touching the light switch i was unable to see the road in front of the vehicle also the windshield wipers quit working and the radio and navigation display went off and closed and opened and closed( turned off and then on and off again) the instrument cluster went dark as well, luckily i was able to turn the steering and apply the brakes and steer the vehicle onto the shoulder of the road and come to a complete stop after several attempts to turn the headlights back on i determined that the vehicle was not safe to drive , and had the vehicle towed to a reputable mechanic, and upon diagnosis he contacted me and stated that the drivers side front signal acquisition module A. K. A. the (sam) module had failed due to water intrusion into the fuse panel sam module area , the mechanic stated that i should file an incident /complaint form with your office , upon searching the MERCEDES BENZ forums and sites on the www i found many customers with a broad range of models (w204)approximately this same year model have identical complaints and nothing has been done by MB usa to remedy the problem, i believe this matter to be a major safety concern and i am wondering why this matter hasnt been taken into consideration by your agency and by M

Electrical System
Filed Jan 6, 2025TX

Check Right Tail and Brake Lamps warning light will not go off for months. They are working fine but the light won't go off. Googling on MB World, it shows Mercedes is aware of this problem and a recall is needed to get it corrected being safety issue with warning lights not working properly. See all info. below from owners, conversations and work done by dealers, etc. People note it is a middle school education problem. Please alert me when the recall is confirmed to get this important problem fixed. [XXX] Thank you, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Service Brakes
Filed Dec 21, 2024ND

Went to the Mercedes dealership service department to replace the rear subframe that suddenly broke while I was driving due to extreme rust/corrosion. The dealership stated that it was being covered under the extended warranty due to the recall related to the rust/corrosion issue with the subframe. I was advised by the mechanic that the brake lines will need to be replaced due to extreme rust/corrosion in the rear at the same exact location of the rear subframe, making the vehicle very dangerous to drive because the brake lines could break at any moment and cause sudden brake failure. I was quoted a very significant amount to replace the rusted brake lines and per the dealership, it will not be covered under any extended warranty and/or recall.

Structure
Filed Nov 12, 2024201,000 milesTN

The contact owns a 2009 Mercedes-Benz C300. The contact stated that while driving at various speeds, the rear end of the vehicle would fishtail and become extremely unstable while driving over a bump in the road or while turning. Upon inspection, the contact discovered that the subframe was severely rusted. The cause of the failure was not determined, and the vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 201,000.

Electrical System
Filed Sep 18, 2024TX

I drove my car to get lunch. Came back out to go back to work and the car would not start. Would not even turn over. My Radio did not turn on and I couldn't even roll my windows back up. Luckily they were only cracked open a small amount. My steering wheel cannot be turned, it's locked in it's current position. I am told the ESL (Electronic Steering Lock) and possibly the EIS is the cause of this problem. The display on the dash says "Take your key from ignition" and that is all I get. Had to have my car towed and now I have a dead car with the windows partially open that I cannot close.

Exterior Lighting
Filed Sep 4, 2024CA

Headlight harness on drivers and passenger side is melting and my lights are flickering. I was advised to night drive my vehicle at night, because it could start an electrical fire. This is caused by heat from the lights.

Exterior Lighting
Filed Aug 26, 2024PA

The contact owns a 2009 Mercedes-Benz C300. The contact stated while driving and activating the turn signals, the taillights were inoperable. Additionally, the contact stated while driving and depressing the brake pedal to come to a stop, the brake lights were significantly dimmed except for the third brake light. The vehicle was taken to the dealer, where it was diagnosed with electrical failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V177000 (Exterior Lighting); however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

Structure › Body
Filed Jul 5, 2024NY

The entire rear subframe of any W205 body model including but not limited to the C class from 2009-2014, CL class, SL, class ETC. suffers admittedly from MB USA, premature rust, deterioration etc. there is an active recall for these same models in Canada and all of Europe but not the USA. My garage kept 2009 C300 has suffered extensive rear end damage from a factory defect that Mercedes refuses to recognize in the Continental U.S. but will admit the same issues occurred in the EU and Canada. Keeler Mercedes, USA, of Colonie New York, stated they completed my subframe repair under the MB rear subframe extended warranty. The vehicle was driven home and inspected only to find out Keeler Mercedes of NY did NOT replace this crucial safety component under MB-USA extended warranty issued for this defect. This is pure negligence. When asked why the subframe wasn’t replaced as the work order stated it did, they stated “a mix up in paper work” I believe Mercedes-Benz USA and Keeler Mercedes of New York conspired together to push this massive safety defect aside and lie about completing the work in fear of the payment from warranty not being worth the labor hours required by the technicians. This oversight COULD have been a multi million dollar lawsuit if any injury was sustained after said repairs were done in belief the vehicle was safe to drive. Keeler Mercedes’ has also had this vehicle in their possession from June 14th 2024, to todays date, July 5th 2024 with no word on when repai

Air Bags
Filed Jun 6, 202499,000 milesMS

The contact owns a 2009 Mercedes-Benz C300. The contact stated that while driving at an undisclosed speed, the "SRS System Requires Service" was displayed. The air bag and check engine warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the vapor canister shutoff valve but had not provided a diagnosis for the SRS system. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 99,000.

Suspension
Filed Apr 7, 2024IL

After noticing brake fluid leaking I took my car to a local automotive shop and when he raised it to checkout the break line when he found the leak from the rust . he noticed a more serious problem that the subframe was rusted out on each side. He told me to contact Mercedes immediately because the car is unsafe to drive.

Electrical System
Filed Dec 2, 2023KS

Last week just before Thanksgiving my car of 134,000 miles wouldn't start. Had it towed to my mechanic only to find out like so many others that the Electronic Steering Module(ESL) is 1,500.00 defective. Yet with this being a common issue there is no recall. guess I'm going to a Toyota.

Suspension
Filed Nov 21, 2023IL

As I was driving from work, I noticed that when I started using the brakes I starting hearing a metal sound coming from the back, the day after I looked down and realized a whole part from the sub frame was completely broken and the part is corroded.

Suspension
Filed Oct 24, 2023NY

The caption and case number is Sowa et al v. Mercedes-Benz USA, LLC et al., [XXX] MBUSA has extended the warranty on the rear subframe of several vehicles. The link to this in on your website: [XXX] One the last page of the PDF file on your website it states: When will customer letters be mailed for this warranty extension? The warranty extension customer notifications are scheduled for mailing on: March 10, 2023, and continue in waves through May 19. We have three cars in my family that are in this "extended warranty" at three different households. No letter was received at any of the three households regarding any of the three cars. If you look up the three cars Vin #'s, all three have no recalls on them and nothing relating to an extended warranty on a rear subframe. So, MBUSA, has brilliantly side stepped issuing a recall which would come up on a Vin $ search. They have not sent out the letters of notification. So, almost all owners will not be aware of the deadly impending time bomb they are driving. As these cars age further the ones that have yet to fail will fail and people will die. I called today, 10/24/2023 Reference # for the call [XXX] to let the NHTSA know the above and that if you allowed MBUSA to NOT issue a recall because they agreed to send letters of notification - well they did not do that and people are at risk. This seems like a loophole to me. No recall, we will extend the warranty and then not let anyone know much lower cost than recall and fixing. The

Engine and Engine Cooling
Filed Sep 21, 2023LA

The contact owns a 2009 Mercedes-Benz C300. The contact stated while driving at an undisclosed speed, she became aware that the coolant level was low. The contact added coolant to the reservoir. The contact stated that the coolant reservoir burst open. The vehicle was towed to an independent mechanic who replaced the coolant and hose. The vehicle was taken to the local dealer but was not diagnosed or repaired. The vehicle was repaired, but the failure recurred. Additionally, the indicator lights became inoperable. The check engine warning light was illuminated. The contact stated the failure was associated with NHTSA Campaign Number: 22V168000 (Exterior Lighting, Electronic Stability Control, Engine and Engine Cooling). The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.

Suspension
Filed Sep 18, 2023VA

Was told by a mechanic that there is a safety recall for sub frames on Mercedes vehicles. After an inspection the mechanic noted that it was suggested to replace due to a recall on the c-class models. After looking up the VIN it suggested that a 2009 does not have a recall - same sub frame issue.

Exterior Lighting
Filed Sep 14, 2023LA

The contact owns a 2009 Mercedes-Benz C300. The contact stated that the coolant warning light was frequently illuminated due to low coolant. The vehicle was taken to an independent mechanic where the engine hose and other engine parts were replaced. Despite the repair, the coolant light returned soon after the initial repair. The contact then took the vehicle to a dealer where the failure was linked to NHTSA Campaign Number: 22V168000 (Exterior Lighting, Electronic Stability Control, Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

Exterior Lighting
Filed Apr 27, 2023119,000 milesGA

The contact owns a 2009 Mercedes-Benz C300. The contact stated while driving approximately 65 MPH, the instrument cluster started flickering and the vehicle stalled. The contact stated that the power steering and brakes were operable. The contact pulled off the highway and shifted the vehicle into park(P). The vehicle failed to restart and was towed to the dealer. The vehicle was not yet diagnosed or repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V168000 (Exterior Lighting, Electronic Stability Control, Engine and Engine Cooling) however, the VIN was not included. The failure mileage was approximately 119,000.

Suspension
Filed Mar 14, 2023NY

I was driving in the highway 50 mph and i was braking and my car slipped in the other line of the highway and almost had and accident !!!! and cars switched off when driving almost had incident!!!! i saw that many people have the say problem like me about rusted component please do something because people are losing their lifes.

Structure › Body
Filed Feb 24, 2023NY

This car I have owned since brand new and I am the original owner. This car has never been used in winter despite I live in New York and always has been maintained in very good condition however, this car has developed noises from the rear when driven. I took the car to my trusted mechanic and he found out that the rear subframe has corrosion making it unsafe to drive.

Electrical System
Filed Feb 15, 2023GA

While driving and when parked the headlights flicker on and off. I have no headlights while driving at night, during adverse weather conditions and during dawn hours. I could crash into other drivers, or they could crash into me because they can’t see me. When a parking bulb blows it fuses and melts everything together causing the replacement of the entire headlight unit, this has happened twice.

Structure › Frame and Members
Filed Feb 7, 202394,200 milesMA

The contact owns a 2009 Mercedes-Benz C300. The contact stated while driving at various speeds, the vehicle would sway from side to side as an abnormal clonking noise would emit from the vehicle without warning. The vehicle was taken to an independent mechanic where they discovered that the subframe had cracked due to severe corrosion. The dealer was contacted about the failure, and she was given an estimate for the repair. The manufacturer was also notified of the failure and the contact was given a case number. The vehicle had yet to be repaired. The failure mileage was 94,200.

Service Brakes
Filed Jan 5, 2023OH

The brake lines and subframe were completely rusted and the vehicle was unsafe to drive. Dealer confirmed at regular service appointment. I have documentation and competed all regular maintenance. Dealer would not cover costs for what appears to be a major defect. I had another shop replace the brake lines and subframe.

Unknown or Other
Filed Dec 12, 2022MI

Authorized Mercedes Benz dealership in Ann Arbor, MI advised replacing tires, valve stems and other items. I dropped off the car at the dealership for the work. During Alignment they found right rear out of spec due to subframe rusted out. They said rear subframe replacement is needed. This is a very dangerous condition and Mercedes Benz does not cover rusted subframe replacement costs at all, neither do they advise routine checks for this problem which seems to be a very common issue for the C Class. In Europe and Canada, Mercedes replaces rusted subframes for free. Why is it not done for free in USA? This is a very serious issue and can cause serious and fatal accidents. The cost to replace rusted subframe is very high and car can break down while driving without any notice or warning. Additionally, there is no warning light or signal displayed to alert the driver of a potential problem. The car can have an accident without any warning light or alert.

Unknown or Other
Filed Nov 20, 2022VA

At a recent VA state inspection the mechanic noted that the "rear sub-frame rusted and rear coil springs bottoms are weak." This becomes a potential suspension issue and the sub-frame should not be rusting out so quickly. Additionally, when researching online it seems prohibitively expensive to replace the rear sub-frame but this is a safety concern and I have noted that a large number of these sub-frames are being replaced..

Suspension
Filed Nov 9, 2022OH

The stability control is off in the rear. No warning lights or noise. Other models of this same year make and model have been recalled for something having to do with this. Please help me our family can’t afford this rn. We have a beautiful 1 year old that needs rides to dr apt

Wheels
Filed Oct 17, 2022CT

I bought this car for my 18 year old son based on Mercedes reputation for safety and longevity, only to discover that Mercedes has a widely acknowledged issue with rotted sub-frames -- it's a serious safety issue and recalled in other countries. My son was was driving on the highway and the tire exploded. He was so close to being killed because the car went out of control. After getting it towed to my mechanic, he advised me that alignment adjusters were stuck, the subframe was rotted, the lower control arm subframe mounts were broken from the subframe and they were hitting the gas tank. Luckily, the tire only exploded as oppose to the entire vehicle bursting in flames. There were no warning lights or messages, only the feeling that the tires needed to be aligned. We bought new tires and were told an alignment was done from Town Fair Tires, which was untrue. My son's life was in immediate danger. Shame on Mercedes for not recalling this subframe. This is the first of many avenues I am taking to have this rectified and hopefully prevent a tragedy

Exterior Lighting
Filed Oct 14, 202293,000 milesNY

The contact owns a 2009 Mercedes-Benz C300. The contact stated while driving at an unknown speed, several unknown warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the connector for the rear taillights was melted into the bulk assembly mount and needed to be replaced. The contact was then informed by the dealer of NHTSA Campaign Number: 14V177000 (Exterior Lighting) however, the dealer confirmed that the recall was previously completed. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was promised a call back however, the contact had not yet received a response. The failure mileage was approximately 93,000.

Suspension
Filed Oct 6, 2022NC

Rear subframe rotted away and car wouldnt move

Suspension › Subframe/Mounting Bracket
Filed Sep 19, 202270,000 milesNY

The contact owns a 2009 Mercedes-Benz C300. The contact stated that while her husband was driving at an undisclosed speed, the vehicle swayed on the roadway. The vehicle was taken to an independent mechanic who diagnosed that the rear subframe was corroded and needed to be replaced. The mechanic contacted the dealer to order the replacement part and was informed by the dealer that there was a recall for the subframe; however, the VIN was not included. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

Unknown or Other
Filed Sep 3, 2022MD

Rear subframe corrosion discovered by Mercedes Benz Service.105,000 miles on the vehicle. Presents a safety hazard, possible loss of control the vehicle. Frames rots from the inside out, which leads to discovery after vehicle performance and safety is compromised.

Service Brakes
Filed Aug 16, 2022IA

Suspension Cross-Member - Mercedes-Benz (204-350-01-41) Driving regularly suddenly fill like the rear passenger side tire moved unevenly, then went to the tire shop, and when they take out the tire see how the rear frame was rusted and broken in a straight line exactly in the middle of the tire hole area. Then start to check used cars to donate that part and All of them have the same trouble in that piece, so I decided to review the frame and discover that the rust begins to damage the opposite side too, so I'm pretty sure is a component failure in metal and materials more than simple rust.

Electrical System
Filed Aug 15, 2022175,000 milesGA

The contact owns a 2009 Mercedes-Benz C300. The contact stated that the vehicle failed to start after several attempts. The vehicle was towed to an independent mechanic where it was diagnosed that the ignition switch and the steering lock had failed and needed to be replaced. The local dealer was notified of the failure and informed the contact that the parts were available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 175,000.

Steering
Filed Aug 15, 2022CA

Steering Wheel locked due to ESL Module's motor failure making the car won't turn on, not drivable. Stuck, stranded.

Power Train
Filed Aug 10, 2022VA

Rear Subframe gets rusted and breaks is an issue with most of mercedes c300 to the point the part is back order in USA and Germany its a safety issue and there should be a recall for it when I called mercedes benz they told me they get at least 3 to 4 calls a day about that issue and people can't find the part it's a comment issue and it sounds be resolved.

Service Brakes
Filed Jul 18, 2022NJ

2009 MERCEDES BENZ C300. CONSUMER WRITES IN REGARD TO PROBLEM WITH BRAKES. THE CONSUMER STATED THE MOISTURE CAUSED CORROSION IN THE BRAKE BOOSTER. THE CONSUMER REFERENCED NHTSA CAMPAIGN NUMBER 22V315. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT DECLINED ANY ASSISTANCE STATING THE VEHICLE WAS OUT OF WARRANTY. THE CONSUMER BELIEVED THE MANUFACTURER SHOULD REIMBUREMENTS THE PAYMENT DESPITE BEING OUT OF WARRANTY.

Service Brakes
Filed Jul 14, 2022PA

I took my vehicle to the Mercedes dealer for inspection on 7/13/22. It passed inspection, but I was told that the brake lines were very corroded and they recommended replacement before driving. Their cost to repair was $2825. I only have 54,000 miles on the vehicle. I checked on the internet to see if there were any other reported brake line issues with a 2009 Mercedes C300 and was shocked to see how many people had the same issue, some reporting that they lost brake power and had a very terrifying experience. Of course I am now afraid to drive the vehicle and not sure what my course of action will be. With the number of reported incidents, I feel that Mercedes used inferior materials that corrode readily and should have some accountability in remedying the situation. I am including some photos of the corrosion that were provided to me by the dealer.

Suspension
Filed Jul 13, 2022190,000 milesME

The contact owns a 2009 Mercedes-Benz C300. The contact stated while driving 70 MPH, he heard an abnormal clunking sound coming from the rear of the vehicle. The contact veered to the side of the road. After looking under the vehicle, the contact noticed that the subframe located next to the gas tank was fractured. The vehicle was taken to an independent mechanic where it was diagnosed that the rear subframe had fractured from the weld point. However, the parts to do the repair were not available. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 190,000.

Structure › Body
Filed Jul 13, 2022IL

My spouse was driving approx 40MPH. Traffic light turned amber so she applied the brakes, at that point the vehicle pulled violently to the left into on coming traffic and at the same time the vehicle rear end was fish tailing out of control.Our mechanc inspected the vehicle and discovered the rear sub frame assembly had cracked on the driver side. We were advised by the mechanic this car is un driveable. Our Insurance appraiser inspected the vehicle and stated this is very common with this model vehicle and is a very bad design flaw. I contacted the Mercedes dealership and they advised there is no re-call on the subframe so I would need to pay $4000-$5000 for the repair. This vehicle is worthless to me now and is a grave safety risk to drive. I do not have the funds to fix this vehicle so I am now without a car. Mercedes customer care will not even answer any telephone calls. I have called 3 times and been on hold for over 60 minutes each time. This design flaw needs to be corrected by Mecedes before someone gets killed.

Engine and Engine Cooling
Filed Jul 11, 2022120,000 milesNC

The contact owns a 2009 Mercedes-Benz C300. The contact stated that she had experienced several electrical failures with the vehicle including the power seat and power windows, the parking brake, the exterior lighting, and the air bag warning lights. The contact also stated that the vehicle would lose motive power and stall while driving at various speeds with several unknown warning lights illuminated. The dealer was notified of the failure but offered no assistance. Upon investigation, the contact linked that failure to NHTSA Campaign Number: 22V168000 (Exterior Lighting, Electronic Stability Control, Engine and Engine Cooling). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 120,000.

Suspension
Filed Jul 9, 2022IN

Take my car to the dealer and told me my rear subframe is rusted out and is dangerous to drive. Total cost replace they said around $5800 . Why there isn’t recall for the problem in the USA ? I find out there is one in Canada and Germany for this car. What I’m supposed to do with the car? Take it to a junkyard because Mercedes’

Suspension
Filed Jun 22, 2022IL

Rear subframe rusted through near connection with control arm. This left the rear wheel connected to the rest of the car only through an axle and sway bar. This is a very common issue on these vehicles, and was remedied through the replacement of the subframe.

Service Brakes
Filed Jun 8, 2022PA

K frame and sub frame deteriorates. There is a recall in Canada.

Exterior Lighting
Filed May 10, 2022MD

I noticed my right tail light has completely went out and related damage to the brown wire connected to the entire casing. Per recall campaign: 2014050001; NHTSA RECALL NUMBER: 14V177, "Oxidation on the ground pin connector for the rear tail lamps of subject vehicles can result in a dimming of the tail lights or loss of tail lamp functions. The loss of a rear tail lamp reduces the rearward visibility of subject vehicles, especially with respect to turn signal illumination and may increase the likelihood of a rear end crash". I recently called a new certified Mercedes Benz dealership near me who states this recall has been closed, however, there is no specific indication on whether that was the right or left tail light. Regardless, a recall covers both whether it happens simultaneously or at different increments. My requested resolution: to simply acknowledge the recall to replace this time the right tail lamp. Especially since any wiring issues poses risk of shortage or fire.

Suspension
Filed May 6, 202287,000 milesIL

The contact's son owns a 2009 Mercedes-Benz C300. The contact stated upon taking the vehicle to the dealer for servicing, he was informed that the subframe was severely rusted. The contact stated that his son then informed him that while he was driving approximately 50 MPH and depressing the brake pedal to come to a complete stop, the vehicle started wobbling significantly. The dealer replaced the subframe, the rear tires, and completed an alignment on the vehicle. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 87,000. Vehicle has been repaired.

Suspension
Filed Apr 20, 2022NC

My 2009 Mercedes Benz C300 4 Matic sedan fishtails at the rear end when I apply the brakes. I’ve owned the car for 8 years. Prior to this happening, I took it to the Mercedes Benz Dealership Repair shop, it was fully inspected on a hoist and fully gone through from bumper to bumper. May 6, 2021, I have a report and a video of the inspection but nothing was revealed related to the undercarriage suspension subframe rusting. Just a few days ago, I had rear brake work done thinking this was the problem and would solve the fishtailing when brakes were applied, maybe one of the calipers was sticking. I also had a 4 wheel alignment, however to my surprise the problem worsened. I called a Local mechanic, who offered to look under my car. After inspection of my vehicle it revealed that the rear undercarriage subframe is completely rotted out. I was advised that it is completely unsafe to drive and to immediately get rid out it to a local salvage yard. My Dream Mercedes still looks new on the outside as I have taken miraculous care of it over the years. Be aware everything that looks good on the outside can be rotted out on the inside. I live in a city that requires highway driving at 70 mph plus, this problem could have ended in a disastrous deadly way. Thank goodness my guardian angel was looking out for me. I checked into repairing the vehicle, the rear subframe is available and with labor the total cost of repair is well over $5000.00 with labor costing $1632.00 before tax alone. M

Suspension
Filed Feb 25, 202283,000 milesOH

The rear subframe @lower control arms right side rust on bracket when put break on the car go to right and make noise!!! the car just have 83.000 miles!! this have re call or not?we d'ont know untill seaching on web side findown couple owner C300 have problem said some

Complaints 1-50 of 576, newest first, reproduced as filed.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
20262100Routine
20254200Routine
202411300Routine
202322900Routine
202225900Routine
202114700Routine
202033900Routine
2019691700Routine
2018991800Routine
20172161530Above average
20162911350Above average
20153811110Above average
201494500Routine
2013262620Above average
2012267641Fatalities reported
2011480660Above average
2010453650Above average
2009 — this page5768180Above average
20086727160Above average

Compare every C300 year →

2009 Mercedes-Benz C300: questions buyers ask

Is the 2009 Mercedes-Benz C300 a good car?

Going by the federal record, it is one of the C300 years to avoid: owners filed 576 complaints, 2.2 times as many as a typical C300 year. The most common complaint is about the airbags (31%).

What is the most common problem with the 2009 Mercedes-Benz C300?

The airbags: 178 of the 576 complaints (31%) are about it. Owners most often say it sets off warning lights on the dash (9%) and shows an airbag warning light (8%). The typical report comes at 74,991 miles.

How many recalls does the 2009 Mercedes-Benz C300 have?

8 safety recalls on file with NHTSA, the most recent filed Mar 18, 2022. The largest, 16V081000, covered 711,159 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.

At what mileage do 2009 Mercedes-Benz C300 problems start?

Half of the complaints that record an odometer reading came in before 70,000 miles. For the airbags the midpoint is 74,991 miles.

Has NHTSA investigated the 2009 Mercedes-Benz C300?

Yes, 3 times. The latest, EA21002 ("Desiccated Air Bag Inflator Rupture"), was opened Sep 17, 2021 and is still open.

Are there service bulletins for the 2009 Mercedes-Benz C300?

The manufacturer filed 110 technical service bulletins and other notices for it with NHTSA, most of them about the electrical system (23), the headlights (16) and the suspension (11). They include a warranty extension, NCU - 24240304, filed Mar 12, 2024. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 18, 2022. Source: NHTSA Office of Defects Investigation.