Mercedes-Benz USA, LLC.: Air Bags › Frontal › Sensor/Control Module-inactive
Mercedes-Benz USA, LLC. reported this defect to federal regulators on Oct 27, 2015 and put the number of vehicles at risk at 127,504. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2008-2009 C300 Sedan, C300 4Matic, C63 AMG, and C350 vehicles, and 2010 GLK350 and GLK350 4Matic vehicles. Due to a manufacturing error, the air bag control unit may corrode and cause the control unit to malfunction.
The risk
The malfunctioning air bag control unit may cause the air bags to unexpectedly deploy increasing the risk of injury and the possibility of a vehicle crash. Alternatively, the air bag control unit malfunction may cause the air bags to not deploy in the event of a crash necessitating air bag deployment, increasing the risk of occupant injury.
The remedy
MBUSA will notify owners, and dealers will inspect the air bag control unit and replace it, as necessary, free of charge. Mercedes-Benz issued an interim notification to owners on December 23, 2015. The recall began on March 14, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
7 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2010 Mercedes-Benz GLK350 | 241 | 5 | 2 | 12 |
| 2009 Mercedes Benz C350 | 65 | 7 | 0 | 1 |
| 2009 Mercedes Benz C63 | 12 | 5 | 1 | 0 |
| 2009 Mercedes-Benz C300 | 576 | 8 | 18 | 14 |
| 2008 Mercedes Benz C350 | 144 | 6 | 3 | 3 |
| 2008 Mercedes Benz C63 | 5 | 3 | 0 | 0 |
| 2008 Mercedes-Benz C300 | 672 | 7 | 16 | 20 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 15V711000.
Full record for the 2010 Mercedes-Benz GLK350 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →