Page 12 of 12 · complaints 551–576 of 576

2009 Mercedes-Benz C300 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Steering
Filed Jun 4, 201340,011 milesTX

I PARKED VEHICLE IN A PUBLIC PARKING LATE AT NIGHT. I WAS WITH MY SON, I TRIED TO TURN ON VEHICLE AND IT DID NOT START. I WAS STRANDED LATE AT NIGHT WITH MY SON WITH NO RIDE. I HAD TWO MECHANICS LOOK AT IT, ONE OF WHICH WAS A MECHANIC FOR THE MERCEDES DEALER. BOTH STATING IT WAS THE STEERING LOCK MODULE, THEY BOTH TOLD ME THIS WAS A COMMON PROBLEM WITH THE MERCEDES C300. THIS PROBLEM COSTS $1300 TO FIX WITH THE DEALER, THE PART ALONE IS OVER $550. READING ABOUT THIS PROBLEM ONLINE, IT IS VERY COMMON IN THE 2008-2009 MODELS, NORMALLY OCCURRING AROUND 3-4 YEARS OF OWNING THE VEHICLE, AND IS NOT COVERED UNDER THE EXTENDED WARRANTY. MERCEDES SHOULD HAVE A RECALL FOR THIS PROBLEM! THESES ARE FAIRLY NEW VEHICLES AND IT IS CLEARLY A MANUFACTURERS DEFECT! *TR

Electrical System
Filed May 28, 201360,000 milesNJ

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT THE BRAKE WARNING LAMP ILLUMINATED AND SECONDS LATER, ALL OF THE WARNING LAMPS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CIRCUIT BREAKER HAD BURNED OUT AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 60,000. *TR

Electrical SystemFire
Filed May 23, 201363,245 milesAZ

ELECTRICAL SAFETY HAZARD THAT COULD LEAD TO FIRE. LEFT REAR TAILLIGHT ASSEMBLY UNIT MELTED DUE TO IMPROPER GROUND DUE TO FAULTY WIRING HARNESS. TALKED WITH MERCEDES DEALERSHIP AND WAS ADVISED THAT THIS IS A COMMON PROBLEM WITH THIS CAR. I ASKED IF THERE WAS A RECALL AS THIS IS A MAJOR SAFETY HAZARD AND WAS ADVISED THAT NO RECALL HAS BEEN ISSUES. WAS TOLD THAT THIS PROBLEM IS SO COMMON THAT MERCEDES HAS A REPAIR KIT BUT WANTS ME TO PAY $200 TO HAVE THE SAFETY ISSUE FIXED. MERCEDES REFUSES TO DO ANYTHING UNTIL SOMEONE IS KILLED AND FORCED TO ISSUE A SAFETY RECALL TO FIX THIS DEFECT. IF YOU GOOGLE 2009 C300 BRAKE LIGHT RECALL YOU WILL FIND COUNTLESS PEOPLE WHO HAVE THE SAME ISSUE INCLUDING IDENTICAL PHOTOS OF THE MELTED BULB ASSEMBLY UNIT. I WOULD HOPE FOR THE SAFETY OF EVERYONE THAT THE NTSB COULD REVIEW THIS ISSUE FURTHER BEFORE SOMEONE IS SERIOUS INJURED. *TR

Electrical System
Filed Mar 13, 201373,937 milesNJ

THE LEFT REAR TAIL LIGHTS STOPPED WORKING. I HAD TO REPLACE THE ELECTRICAL HARNESS ATTACHED TO THE BULB BRACKET. THIS WAS REPLACED ON 2/13/2013. EXACTLY ONE MONTH LATER, THE RIGHT REAR TAIL LIGHTS STOPPED WORKING ON 3/13/2013. I WILL HAVE TO REPLACE THE SAME ASSEMBLY OF PARTS. I HAVE NO DAMAGE TO THE REAR OF MY VEHICLE. MERCEDES BENZ HAD A RECALL ON THE (MERCEDES BENZ M-CLASS YEAR 2009) FOR THE REAR LIGHTS. *TR

Electrical SystemFire
Filed Feb 24, 201349,987 milesTX

DRIVING AT NIGHT. INSTRUMENT WARNING OF NUMEROUS FAILED TAIL LIGHTS ON BOTH SIDES AT THE SAME TIME. PULLED OVER AND OPENED TRUNK. TRUNK WAS FILLED WITH SMOKE AND BURNING PLASTIC SMELL. OBSERVED ELECTRICAL CONNECTORS ON BOTH TAIL LIGHT BULB HOLDERS MELTING AND SMOLDERING. VISUAL FLAME (SMALL) ON GROUND WIRE ON RIGHT TAIL LIGHT CONNECTOR. OBSERVED BOTH BULB HOLDER ASSEMBLIES AND THEIR ELECTRICAL CONNECTORS HEAVILY DAMAGED BY FIRE/HEAT ONLY AROUND THE BROWN (GROUND) WIRES. REMOVED ASSEMBLIES AND WAS ABLE TO RESTORE SOME TAIL LIGHT FUNCTIONS BY CLEANING ELECTRICAL CONNECTORS OF MELTED PLASTIC. NOTED CORROSION AROUND GROUND TERMINAL PIN OF CONNECTORS. NO INDICATION OF MOISTURE OR WATER LEAKS IN AREA. NO FUSES BLEW. ALL BULBS GOOD. TAIL LIGHT OPERATION NOW INTERMITTENT. WILL CONTACT DEALER TO REPLACE PARTS - FEEL THIS SHOULD BE A RECALL ITEM DUE TO FIRE AND THE CIRCUIT NOT BEING PROTECTED BY FUSE. *TR UPDATED 3/28/13 *CN..UPDATED 09-09-14 *BF

Electrical System
Filed Feb 14, 201361,000 milesFL

WARNING INDICATORS FLASHED FOR ALL THE RIGHT SIDE REAR LIGHTS. WHEN I WENT TO CHANGE BULBS DISCOVERED THE COVERING ON WIRES HAD MELTED ALONG WITH THE PLASTIC HARNESS. TOOK IT TO DEALER NEXT DAY AND THE HARNESS HAD TO BE REPLACED FOR A LITTLE OVER $150. IT IS HAPPENING ON THE OTHER SIDE ALSO. SERVICE REP HAS SEEN ON OTHER C300S. MB DENIES THIS IS A DEFECT. *TR

Vehicle Speed ControlCrash3 injured
Filed Dec 21, 201235,660 milesVA

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE AT THE DEALER HE SLOWED THE VEHICLE DOWN IN ORDER TO DRIVE THROUGH AN AUTOMATIC DOOR WHEN SUDDEN ACCELERATION OCCURRED CAUSING THE CONTACT TO CRASH INTO THE DOOR. THE DRIVER AND TWO OTHER PEOPLE WERE INJURED. THEY WERE ALL TAKEN TO THE HOSPITAL WITH INJURIES TO THE THIGH, LEG, AND A BRUISED COLLAR BONE. THE VEHICLE WAS DESTROYED. THE INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED AND STATED THERE WAS NO ACCELERATION FAILURE OR ANY RELATED RECALLS. THE CONTACT STATED THE FLY BY WIRE CAUSED THE ACCELERATION. THE FAILURE MILEAGE WAS 35,660. UPDATED 02/07/13

Electrical System
Filed Dec 20, 201250,451 milesWA

WARNING ON DASH SHOWS RR BRAKE LIGHT IS OUT AND TURN SIGNAL LIGHTS IS OUT. WENT TO LOOK AT THE BACK OF THE CAR TO SEE IF THE LIGHTS WHERE ON AND THE RR LIGHT ASSEMBLY WAS DIM. OPEN THE PANEL WHERE THE BULBS ARE AND THE WIRE HARNESS WAS FRIED. THIS MIGHT BE A FIRE HAZARD. *TR UPDATED 03/27/13*LJ UPDATED 04/02/2013 *JS

Air Bags
Filed Oct 26, 201258,000 milesNH

RIGHT AFTER THE MANUFACTURES WARRANTY ENDED, THE LEFT FRONT SRS MALFUNCTION LIGHT CAME ON IN MY VEHICLE, ACCOMPANIED BY THE AIR BAG LIGHT. I DID RESEARCH AND FOUND THAT THERE ARE SEVERAL PEOPLE WHO SUFFER FROM THIS MALFUNCTION. THE LIGHT DOES NOT GO OFF AND THE AIR BAG SYSTEM WILL NOT DEPLOY IN CASE OF AN ACCIDENT. THIS IS A MAJOR ISSUE THAT IS INCREDIBLY EXPENSIVE TO FIX (APPROX. COSTS ARE OVER $1000.00 AT MY DEALERSHIP) AND SINCE IT HAS BEEN A RECURRING DEFECT IN THE VEHICLE YEAR AFTER YEAR, IT NEEDS TO BE FIXED BY MERCEDES AT NO COST TO MYSELF AND OTHER MERCEDES OWNERS. *TR

Electrical System
Filed Oct 12, 201270,000 milesNY

AT SOME POINT IN TIME THE LEFT REAR TAILLIGHT STARTED TO DIM DRAMATICALLY. I OPENED THE ENCLOSURE TO CHANGE THE BULBS THINKING THEY WERE BURNT OUT AND FOUND THE WIRE HARNESS AS WELL AS THE BULB DOCK HAD MELTED BECAUSE OF OVERHEATING. A FUSE DID NOT BLOW AND THE CARS COMPUTER NEVER GAVE ANY INDICATION OF THIS ISSUE. MY CONCERN IS THAT THE SYSTEM COULD ACTUALLY CATCH ON FIRE AND IT IS IN THE TRUNK AND NOT FAR FROM THE GAS TANK. AFTER RESEARCHING ON MB WORLD THIS APPEARS TO BE A KNOWN PROBLEM AND FLAW. I THINK IT SHOULD BE LOOKED INTO AND DETERMINE IF THERE IS A GREATER ISSUE HERE. *TR....UPDATED 03/27/13 *BF UPDATED 04/03/2013 *JS

Electrical System
Filed Feb 1, 2012VA

MY CAR COMPUTER WAS SHOWING A MESSAGE THAT THE RIGHT REAR SIGNAL LIGHT, FOG LIGHT NEEDED TO BE CHECKED. MY HUSBAND CHANGED THE BULBS AND THE MESSAGE WAS STILL THERE. THESE LIGHTS WERE NO LONGER OPERATING PROPERLY. TOOK THE CAR FOR SCHEDULED SERVICE AND BROUGHT THIS TO THE ATTENTION OF THE MECHANIC AT A MERCEDES BENZ DEALER/AUTO SERVICE. HE TOLD MY DAUGHTER THAT HE REMOVED THE ACCESS PANEL AND FOUND THAT THE CONNECTOR TO A BULB CARRIER, WIRE HARNESS AND BULB CARRIER WERE MELTED DUE TO A SHORT AT THE GROUND WIRE OF THE 7 PIN CONNECTOR. I CALLED THE SERVICE MGR HE COULD NOT TELL ME OR EXPLAIN WHY THIS HAPPENED OR ITS CAUSE. DISAPPOINTED BY HIS LACK OF KNOWLEDGE AND EXPLANATION OF THE CAUSE, I CONTACTED MBUSA. AT FIRST THE PERSON THAT ANSWERED TRIED TO BRUSH ME OFF " THIS CAN HAPPEN". WHEN I INSISTED FOR A BETTER ANSWER OR EXPLANATION SHE REFERRED ME TO A "[XXX]"1-800-367-6372 EXT.[XXX]. WHO STATED THAT SHE WOULD SPEAK TO OTHER TECHNICAL PEOPLE AND GET BACK TO ME. WHEN SHE GOT BACK TO ME, IT WAS BASICALLY SHE WAS GOING TO SPEAK TO THE SERVICE MGR. AT THE DEALERSHIP THAT SERVICED MY CAR.HE CALLED ME ON 2/01/12 NOT CLARIFYING THE CAUSE,JUST RE-ITERATED WHAT HE HAD PREVIOUSLY STATED. I CALL [XXX] WHO SIMPLY STATED THAT THIS HAS NEVER BEEN REPORTED BEFORE, BUT IT CAN HAPPEN, AND STATED THAT THE DEALERSHIP WOULD GIVE ME A $200.00 DISCOUNT AT THE NEXT SERVICE DATE. I WANTED AN EXPLANATION OF THE CAUSE, COULD THIS HAPPEN AGAIN, COULD THIS LEAD TO FURTHER MELTING, THAT COULD LEAD TO A FI

Air BagsCrash1 injured
Filed Jan 19, 2012NC

I WAS CROSSING TWO LANES OF TRAFFIC AND WAS HIT ON THE PASSENGER SIDE BY TWO SUVS. THE IMPACT OF THE COLLISION CAUSED ME TO GO AIRBORNE, I WENT FRONT END FIRST INTO A DITCH EMBANKMENT. THE DRIVERS SIDE OF THE FRONT END AND OF THE FRONT END WAS PUSHED BACK INTO THE MOTOR AREA, CAUSING THE HOOD OF THE CAR TO BEND BACK TOWARDS THE FRONT WINDOW. THE CAR WAS A TOTAL LOSS WITH APPROXIMATELY $21,000 WORTH OF TOTAL DAMAGES. THE ONLY AIRBAG THAT DEPLOYED WAS THE PASSENGER SIDE AIRBAGS. NEITHER THE FRONT AIRBAGS NOR THE DRIVERS SIDE AIRBAGS DEPLOYED UPON THE COLLISION. I SUSTAINED A FRACTURED NECK AND BROKE MY LEFT ARM. THE BREAK WAS SO SEVERE THAT I HAD TO UNDERGO SURGERY TO HAVE PINS AND PLATES PUT INTO MY ARM. MY DOCTOR TOLD ME THAT THE HARD FORCE OF THE IMPACT WAS THE CAUSE OF MY SEVERELY FRACTURED ARM WITH PERMANENT NERVE DAMAGE. I FILED A COMPLAINT WITH MERCEDES BECAUSE I FELT THE FRONT AIR BAG AS WELL AS THE DRIVERS SIDE AIRBAG SHOULD HAVE DEPLOYED UPON MY COLLISION INTO THE EMBANKMENT. MERCEDES REPLIED TO MY COMPLAINT STATING THE AIRBAGS WORKED PROPERLY. I PURCHASED THE CAR BASED ON THEIR ADVERTISED SAFETY FEATURES AND THE OUTCOME OF MY COLLISION WAS TOTALLY NOT WHAT I EXPECTED. BASED ON MY RESEARCH VIA THE MERCEDES C300 ONLINE CRASH TEST DEMONSTRATES THE FRONT AIRBAGS DEPLOYING WITH THE SAME FRONT END DAMAGE WITH A SIMILAR TYPE IMPACT. MERCEDES TOLD ME THEY SENT AN INSPECTOR OUT TO LOOK AT THE CAR BUT REFUSED TO PROVIDE ME WITH DETAILS OF THEIR INVESTIGATION, STATING IT WAS CO

Air BagsFire
Filed Dec 29, 201162,000 milesMO

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT AS THE BRAKES WERE DEPRESSED, THE BRAKE LIGHT AND TAIL LIGHTS FAILED TO ILLUMINATE. IN ADDITION, THE TAIL AND BRAKE WARNING LIGHTS AS WELL AS THE SRS AIR BAG WARNING LIGHT, ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO CONFIRMED TO THE CONTACT THAT THE WIRE CONNECTOR FOR THE TAIL LIGHTS WAS MELTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 62,500. KMJ UPDATED 01/10/12*LJ UPDATED 03/29/2013 *JS

Tires › Pressure Monitoring and Regulating Systems
Filed Aug 25, 201120,000 milesCA

TIRE AIR LEAKING RESULT FROM RIM CRACK WITHIN 1ST YEAR OF OWNERSHIP OF 2009 MERCEDES C300. IT IS ORIGINAL MANUFACTURING DEFECT, AND THE MANUFACTURE RESPOND VERY SLOW FOR OUR REPORT OF PROBLEM. *TR

Exterior Lighting
Filed Aug 17, 201125,330 milesCA

THERE IS NO FAILURE OF THE VEHICLE BUT IT IS A SAFETY ISSUE. FOG LIGHT LENS THAT IS MADE OF GLASS HAS NO SAFETY BARRIERS TO PROTECT IT FROM BREAKAGE AND IT IS MOUNTED VERY LOW. WITH THE CRACK OF THE LENS, THE FOG LIGHT NEEDS TO BE CHANGED AND THE COST TO CHANGE IS IT $248. MERCEDES IS REFUSING TO ACCEPT IT AS A DESIGN DEFECT. IF I DO NOT CHANGE THIS DUE TO COST, IT IS A BIG HAZARD ESPECIALLY FOR OWNERS LIVING IN FOG PRONE AREAS LIKE SAN FRANCISCO BAY AREA WHERE I LIVE. IF NOT CHANGED, THERE ARE CHANCES OF ACCIDENT ON THE ROAD DURING FOG DAYS. MERCEDES HAS CHANGED THE DESIGN OF THE FOG LIGHTS IN THE FOLLOWING YEARS (AFTER 2009) OF C300. MERCEDES SHOULD CHANGE THIS DEFECTIVE DESIGN AND FIX IT FOR FREE FOR 2009 YEAR AS WELL FOR FREE. EVEN AFTER I PAY $248 TO GET THE LIGHT CHANGED MYSELF, IT WILL CRACK AGAIN SINCE IT IS MADE OF GLASS AND NOT COVERED BY ANY PROTECTIVE BARRIER. SO, EVEN AFTER PAYING TO GET THE FOG LIGHT REPLACED IS NOT GOING TO FIX THE DESIGN DEFECT.

Tires
Filed Jun 22, 2011LA

I OWN A 2009 C300 SERIES MERCEDES BENZ. WE BOUGHT OUR CAR IN 2010 AS A DEMO WITH ONLY 12,000 MILES ON IT FROM THE MERCEDES DEALERSHIP. WE HAD TO CHANGE OUT ONE OF THE TIRES 2 MONTHS AFTER WE GOT THE CAR DUE TO A BIG BUBBLE NOT IN THE TIRE. A MONTH LATER, WE THEN HAD TO CHANGE OUT THE BACK TIRE DUE TO A NAIL BEING IN THE TIRE AND THEY SAID THEY WASN'T ABLE TO FIX IT. THESE ARE CONTINENTAL TIRES WHICH ARE VERY EXPENSIVE. TODAY, 2011, THESE BACK TIRES ARE COMPLETELY WORN OUT AND NEED TO BE CHANGED AGAIN. I AM NOT SURE IF THESE TIRES ARE DEFECTS ARE WHAT.... I AM VERY TIRED OF THIS, I THOUGHT I WAS BUYING THE BEST.... *TR

Tires
Filed May 31, 201115,000 milesNJ

MY COMPLAINT DOESN'T INVOLVE ONE INCIDENT, RATHER A SERIES OF ISSUES WITH THE TIRES ON MY 2009 MERCEDES C300. I HAVE HAD 11 FLAT TIRES OVER THE COURSE OF 2 1/2 YEARS, AND I'VE HAD NEW TIRES FAIL REPEATEDLY ON 1ST IMPACT FROM NOT ONLY POTHOLES, BUT ALSO VERY SMALL UNEVEN PARTS IN THE ROADS. I'VE HAD THE INNER WALLS OF MY TIRES FAIL REPEATEDLY EVEN WITHOUT IMPACT, AND MERCEDES CLAIMS IT IS NOT A PRODUCT ISSUE. THEY HAVE TOLD ME THAT THERE ARE TWO APPROVED TIRE TYPES FOR MY CAR, THE 17" CONTINENTAL LOW PROFILE CONTIPROCONTACT TIRES WHICH I HAVE AND WHICH MERCEDES SERVICE TEAM CONTINUES TO PUT ON MY CAR AND A MICHELIN MODEL WHICH I'M TOLD COSTS ABOUT $20/TIRE MORE AND WHICH MERCEDES WILL NOT USE AS REPLACEMENTS. I BELIEVE THIS TO BE BECAUSE OF THE HIGHER COST ASSOCIATED WITH THE MICHELIN TIRES. I AM EXTREMELY CONCERNED, FRUSTRATED AND DISSATISFIED WITH THIS DRIVING EXPERIENCE, AND TO THIS POINT, THE BENZEL BUSCH MERCEDES DEALERSHIP IN ENGLEWOOD, NJ, HAS NOT RECTIFIED THE SITUATION. IT'S GOTTEN TO THE POINT WHERE I'M BACK TO THE DEALERSHIP EVERY MONTH OR TWO, AND 2 MONTHS AGO, I HAD TO GO TWICE IN ONE DAY. I DON'T FEEL SAFE DRIVING THE CAR, AND NOBODY THAT I KNOW WHO ALSO DRIVES ON THE SAME ROADS AS ME HAS ANYWHERE NEAR THE LEVEL OF INCIDENTS. MERCEDES ALSO CHECKED THE WHEEL ALIGNMENT, RIMS AND CHASSIS, AND THEY HAVE TOLD ME IT'S NOT AN ISSUE WITH ANY OF THOSE EITHER. ANY HELP WOULD BE MUCH APPRECIATED. *TR

Exterior Lighting
Filed May 6, 201118,000 milesNY

TL*THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED THERE WAS WATER INSIDE OF THE SIDE VIEW MIRRORS TURN SIGNALS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT SHE HAD TO PAY THE REPAIR COST. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 23,000.

Tires
Filed Apr 13, 201116,500 milesNY

TIRES HAVE EXCESSIVE WEARING AND MAKE A LOT NOISE AT MEDIUM-HIGH SPEED. *TR

Air BagsCrash1 injured
Filed Nov 30, 201024,000 milesFL

TL*THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE FRONT END OF THE VEHICLE HIT ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT LOCK. THE CONTACT HIT HIS CHEST ON THE STEERING WHEEL AND HIS HEAD ON THE WINDSHIELD. THE CONTACT CALLED THE MANUFACTURER WHO SENT SOMEONE TO INSPECT THE VEHICLE. THE INVESTIGATOR STATED THAT THE AIR BAGS WERE NOT DEFECTIVE. THE VEHICLE WAS BEING REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 24,000.

Vehicle Speed Control
Filed Nov 17, 201010 milesCA

I OWN A 2009 MERCEDES BENZ, MODEL C-300. THE ISSUE IS THE LOCATION OF THE CRUISE CONTROL ARM ON THE LEFT SIDE OF THE STEERING COLUMN. IN AMERICA CARS THE TURN SIGNAL ARM IS IN THAT SPOT ON THE TOP, IN THIS CAR IT IS ON THE TOP. SO IF YOU REACH FOR THE TURN SIGNAL ARM YOU TOUCH THE CRUISE CONTROL ARM FIRST BY MISTAKE. AS SOON AS YOU TOUCH THE CRUISE CONTROL IS ENGAGED AND STATS TAKING OVER. A VERY GRAVE SAFETY HAZARD. *TR

Tires › Pressure Monitoring and Regulating Systems
Filed Oct 20, 201020,000 milesNJ

TIRE PRESSURE MONITOR KEEPS COMING ON. I HAVE TAKEN THE CAR TO 2 DIFFERENT RETAILERS AND THEY JUST RESET THE TPM. THEY CANNOT FIND ANY ISSUES WITH THE TIRES OR THE TPM. THIS MEANS THAT THE TPM SOFTWARE IS DEFECTIVE. ONE OF THEM SAID TO JUST LOOK AT THE TIRES TO CHECK IF THERE IS ENOUGH PRESSURE AND KEEP DRIVING. I CALLED THE BENZ CUSTOMER SERVICE DEPARTMENT AND THEY JUST REFERRED ME BACK TO THE RETAILERS. *TR

Equipment
Filed Oct 20, 201020,000 milesNJ

NAVIGATION SYSTEM SHOWS I AM IN THE MIDDLE OF THE ATLANTIC. 2 DEALERS HAVE NOT BEEN ABLE TO FIND ANY ISSUES. ONE OF THEM SAID THE GOV.'T SHUTS OFF THE NAVIGATION SATELLITE AND THIS CAUSES THIS. THIS IS REALLY STRANGE. THIS IS A MAJOR SAFELY ISSUE AS I CAN DIRECT ME TO UNSAFE, UNSECURED AREAS AND CAUSE MAJOR HARM AND DAMAGE TO BOTH THE CAR AND OCCUPANTS. *TR

Engine and Engine Cooling
Filed Sep 14, 201013 milesCA

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT THE VEHICLE WOULD FAIL TO START INTERMITTENTLY AND THE IGNITION SWITCH WOULD SPORADICALLY MISFIRE. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS DUMPING FUEL INTO THE ENGINE WHEN THE IGNITION SWITCH WOULD MISFIRE. WHEN THE CONTACT WAS FINALLY ABLE TO START THE VEHICLE, IT WOULD VIBRATE EXCESSIVELY FOR APPROXIMATELY 15-20 MINUTES. THE MANUFACTURER PROVIDED A REPLACEMENT 2010 VERSION OF THE SAME VEHICLE WHILE THE 2009 MODEL WENT THROUGH A SERIES OF TESTS. THE SAME FAILURE OCCURRED IN THE 2010 MODEL. THE MANUFACTURER THEN ADVISED THAT THE FAILURE WAS NORMAL. THE FAILURE MILEAGE WAS 13 AND THE CURRENT MILEAGE WAS 2,900.

Service Brakes, Hydraulic
Filed May 23, 20109,010 milesCA

AT 5:00PM, I WAS DRIVING THE MERCEDES BENZ C300, YEAR 2009, 9010 MILES IN THE PARKING LOT OF YMCA IN LA CANADA, CA AT 3 MILES/HR. I PREPARED TO STOP THE CAR AND STEPPED ON THE BRAKE, SUDDENLY, THE ENGINE REV UP AND ACCELERATED. THE CAR JUMPED OVER THE STOP BUMPER BUT I PRESSED VERY HARD ON THE BRAKE AND FINALLY THE CAR STOPPED AND THE ENGINE WAS OFF. THE FRONT OF THE CAR WAS ABOUT 2 FEET FROM THE WALL AT THE PARKING LOT. I WAS SO SCARED BECAUSE IT WAS THE FIRST TIME I EXPERIENCED THE UNINTENDED ACCELERATION. I WENT TO THE GYM AND AT 6:30PM I DROVE THE CAR BACK HOME, IT IS ABOUT 6 MILES FROM MY HOUSE. I REALLY FEEL UNSAFE WITH MY ALMOST BRAND NEW MB. I'LL TAKE OFF FOR WORK NEXT MONDAY AND WILL TAKE THE CAR TO THE DEALER FOR CHECKING. I WAS LUCKY THIS TIME WITH NO DAMAGE OR INJURY BECAUSE I WAS DRIVING VERY SLOWLY IN THE PARKING LOT AND READY TO STOP. HOWEVER I DON'T WANT TO TAKE THE CHANCE NEXT TIME, IT'S SO DANGEROUS, I CAN GET KILL OR SOMEBODY CAN GET HURT IF MY CAR JUMPS AGAIN. I DO THE RESEARCH AND SEE THE COMPLAINT # 10330370 ON 05/23/2010. THE CASE WAS ALMOST THE SAME: WHEN THE DRIVER STEPPED ON THE BRAKE AND THE MB UNINTENDED ACCELERATED. PLEASE DO THE INVESTIGATION BY NOW AND FEEL FREE TO CONTACT ME ANYTIME. *TR

Service Brakes, HydraulicCrash1 injured
Filed May 13, 201022,000 milesNY

I WAS DRIVING ON THE PARKWAY AT ~40 MPH AND ATTEMPTED TO SLOW DOWN BY STEPPING ON THE BRAKE. THE CAR DID NOT SLOW DOWN BUT ACCELERATED. AND STRUCK THE CAR IN FRONT OF ME. EVERY TIME I PRESSED ON THE BRAKE, THE CAR ACCELERATED SO THAT THE CAR STRUCK THE CAR IN FRONT TWICE. I TRIED TO TURN OFF THE IGNITION AND WAS UNABLE TO. FINALLY, I PUSHED HARD ON THE BRAKE ENOUGH TO SLOW IT DOWN AND I WAS TEN ABLE TO PUT THE CAR IN NEUTRAL. THE ENGINE RACED BUT I WAS THEN ABLE TO TURN IT OFF. DESPITE DAMAGE TO THE FRONT OF THE VEHICLE, THE AIRBAGS DID NOT DEPLOY. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Mercedes-Benz C300 → · Every C300 year → · How the figures are calculated →