Owners filed 2 complaints about this vehicle with federal regulators, most often about the structure › body. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Wheels
1
0
0
0
Structure › Body
1
0
0
0
3 safety recalls
Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment › Recreational Vehicle/Trailer15V317000
Filed May 27, 20151,529 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling certain model year 2015 Keystone Sprinter, Cougar, Montana, Montana High Country, Outback, Bullet, Avalanche, Alpine, Fuzion, Impact, Laredo, Raptor, Carbon, and Passport, and Dutchmen Kodiak, Aerolite, Denali, and Voltage vehicles. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.
Risk. If the room extends while vehicle is in motion, there is an increased risk of a crash.
Remedy. Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. The recall began on June 18, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-225.
Equipment › Recreational Vehicle/Trailer15V102000
Filed Feb 23, 20155,390 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling certain model year 2013-2015 Montana vehicles manufactured November 1, 2012, to May 22, 2014, 2014-2015 Raptor vehicles manufactured February 3, 2014, to January 15, 2015, and 2015 Dutchmen Voltage vehicles manufactured May 6, 2014, to February 3, 2015. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
Risk. If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.
Remedy. Keystone will notify owners, and dealers will inspect and replace two rivets joining the second and third step, and replace four rivets on the top step with fasteners, free of charge. The recall began on April 7, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-224.
What owners reported
Newest filings
Wheels
Filed Sep 3, 20162,200 milesFL
TIRE BLEW OUT AT ABOUT 62 MPH CAUSING OVER $4000.00 DAMAGE TO THE RV. TIRE COMPANY CONTACTED SINCE TIRE WAS LESS THAN 2 YEARS OLD AND HAD ONLY 2300 MILES AND WAS PROPERLY INFLATED AND NOT OVERLOADED. TIRE COMPANY RESPONDED FROM CHINA AND ASKED FOR PICTURES AND ESTIMATE OF DAMAGE ALL OF WHICH WAS SENT TO THEM. SINCE SENDING ALL THE DOCUMENTATION THEY WILL NO LONGER RESPOND TO MY E-MAIL REQUESTS FOR UPDATES. THE COMPANY MAKES THESE TIRES IN CHINA UNDER THE NAME CROWN TIRE. A TIRE THAT IS LESS THAN 2 YEARS OLD AND PROPERLY MAINTAINED SHOULD NOT COME APART AS THIS ONE DID AND NOW IT SEEMS THEY WILL NOT STAND BEHIND THEIR WARRANTY..
Structure › Body
Filed Apr 7, 2015TX
TL* THE CONTACT OWNS A 2015 KEYSTONE MONTANA. WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE CONNECTING RIVETS TO THE QUAD ENTRY STEPS WERE BENT AND CAUSED THE STEPS TO BECOME UNSTABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT WAS UNABLE TO DETERMINE IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V10200 (STRUCTURE). THE FAILURE MILEAGE WAS NOT AVAILABLE.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.