Keystone RV Company: Equipment › Recreational Vehicle/Trailer
Keystone RV Company reported this defect to federal regulators on Feb 23, 2015 and put the number of vehicles at risk at 5,390. The repair is free for as long as the recall stands.
The defect
Keystone RV Company (Keystone) is recalling certain model year 2013-2015 Montana vehicles manufactured November 1, 2012, to May 22, 2014, 2014-2015 Raptor vehicles manufactured February 3, 2014, to January 15, 2015, and 2015 Dutchmen Voltage vehicles manufactured May 6, 2014, to February 3, 2015. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
The risk
If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.
The remedy
Keystone will notify owners, and dealers will inspect and replace two rivets joining the second and third step, and replace four rivets on the top step with fasteners, free of charge. The recall began on April 7, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-224.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2015 Dutchmen Voltage | 2 | 6 | 0 | 1 |
| 2015 Keystone Montana | 2 | 3 | 0 | 0 |
| 2015 Keystone Raptor | 3 | 4 | 1 | 0 |
| 2014 Keystone Montana | 11 | 4 | 0 | 0 |
| 2014 Keystone Raptor | 1 | 3 | 0 | 0 |
| 2013 Keystone Montana | 9 | 6 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 15V102000.
Full record for the 2015 Dutchmen Voltage → · Recalls carrying a do-not-drive advisory → · Where this data comes from →