2023 Keystone Montana

Routine

Owners filed 6 complaints about this vehicle with federal regulators, most often about the structure › body. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Structure › Body3
000
Electrical System2
000
Tires1
000

1 safety recall

Part 573 reports
Equipment › Appliance › Oven/Stove/Cooktop24V234000
Filed Mar 27, 202410,894 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain 2021-2023 Montana, 2021-2022 Montana High Country, 2022-2024 Fuzion, 2021 Crossroads Cruiser, and 2024 Dutchmen Aspen Trail LOFT vehicles. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.

Risk. A circuit board that overheats increases the risk of a fire.

Remedy. Dealers can remove the LED backlights or terminate the circuit for the red LED lights, free of charge. Owner notification letters were mailed May 2, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-452.

What owners reported

Newest filings
Structure › Body
Filed Apr 5, 2024NH

Welds all over the structure continue to break. Multiple cross member welds have failed. Multiple wall stud welds have broken Multiple floor joist welds have broken.

Structure › Body
Filed Feb 22, 2024NH

The frame of the trailer is failing under normal use. After owning the trailer only 3 months we found a broken cross member. It was welded and reinforced under the direction of Keystone. 15 months later we now have 2 more broken cross members as well as several broken welds at the front of the trailer. This is now the second Montana 5th wheel that we have owned with this failure in 2 years.

Tires
Filed Apr 24, 2023NH

After a 170 mile trip in roughly 50F temperatures, I pulled into my destination and noticed 1 tire was rounded across the tread instead of flat. After closer inspection it is clear the tread is separating from the tire and the steel belt is visible. The tire was probably only minutes from completely blowing out. TPMS did not indicate any abnormal pressure or temperature for any tires, and the tire looked fine prior to leaving for this trip. This is the second set of Ranier tires that I have had that have blown out unexpectedly

Structure › Body
Filed Apr 10, 2023NH

While doing a routine cleaning of the unit, I noticed a nut that was clearly loose. This is a nut that holds the main wall structure to the frame. After further inspection I determined that about 90% of the nuts were not tightened to the proper torque. Some were more than 2 full turns from snug as seen in the pictures. Without these nuts being secure it compromises the entire structure of the vehicle.

Electrical System
Filed Feb 5, 2023NH

It was recently discovered that a bundle of wires are routed through a steel pipe with no protection on the ends. In building construction this method of wiring would be a gross code violation and safety hazard. In a mobile application, the risk is compounded due to the movement

Electrical System
Filed Jan 19, 2023NH

After only about 2000 miles of driving, it was discovered that a main cross member had broken loose from the frame rails. These cross members help maintain the structural integrity of the trailer. Had this problem gone unchecked, it could have resulted in the trailer falling apart on the road. A certified welder has reinforced the connection and pictures have been sent to the manufacturer.

6 of 6 complaints, reproduced as filed.

Across model years

Worst on record: 2010
YearComplaintsRecallsFiresDeathsAssessment
20261300Routine
2023 — this page6100Routine
20227330Routine
20214200Routine
20203100Routine
20192400Routine
20185300Routine
20178110Routine
20169100Routine
20152300Routine
201411400Routine
20139600Routine
201211100Routine
20113800Routine
201012500Routine
20099500Routine
20084400Routine
200710600Routine
200610200Routine
20056300Routine
20047500Routine
20033310Routine
20027210Routine
20011200Routine
20001100Routine
19990100Routine

Compare every Montana year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 27, 2024. Source: NHTSA Office of Defects Investigation.