2008 Keystone Montana

Routine

Owners filed 4 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 4 times.

What fails
ComponentReportsCrashesFiresInjuries
Tires1
000
Suspension1
000
Structure › Body1
000
Structure1
000

4 safety recalls

Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Electrical System15V561000
Filed Sep 4, 20153,585 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain model year 2008-2009 Big Sky, Challenger, Everest, Fuzion, Montana, and Raptor travel trailers and fifth wheels equipped with an IOTA ITS-50R transfer switch. These transfer switches, used in vehicles wired to be powered by a generator, may fail when exposed to elevated electrical loads and used in higher ambient temperatures.

Risk. As the transfer switch fails, it may overheat, increasing the risk of a fire.

Remedy. Keystone will notify owners, and dealers will replace the IOTA ITS-50R transfer switch with a different brand transfer switch, free of charge. The recall began on October 8, 2015. Owners may contact Keystone customer service by calling 1-866-425-4369. Keystone's number for this recall is 15-234.

Equipment › Recreational Vehicle/Trailer10V587000
Filed Nov 17, 20104,770 vehiclesKeystone Rv Company

Defect. KEYSTONE IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.

Risk. THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.

Remedy. KEYSTONE IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR KEYSTONE AT 866-425-4369.

Wheels › Hub07V329000
Filed Jul 21, 200749 vehiclesKeystone Rv Company

Defect. ON CERTAIN FIFTH WHEEL RECREATIONAL TRAILERS, EXCESS PAINT MAY CAUSE THE LUG NUTS TO LOSE TORQUE OVER TIME AND COULD ULTIMATELY CAUSE WHEEL SEPARATION IF THE TORQUE IS NOT MAINTAINED.

Risk. WHEEL SEPARATION COULD RESULT IN POOR VEHICLE HANDLING INCREASING THE RISK OF PROPERTY DAMAGE AND A VEHICLE CRASH.

Remedy. DEALERS WILL REMOVE THE WHEELS, REMOVE THE PAINT FROM THE HUB FACE WHEEL MOUNTING SURFACE AND THEN REINSTALL AND TORQUE THE WHEELS TO THE PROPER SPECIFICATION FREE OF CHARGE. THE RECALL BEGAN ON JUNE 21, 2007. OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369.

What owners reported

Newest filings
Structure › Body
Filed Aug 9, 20202,000 milesUT

GEICO IS REFUSING COVERAGE ON AN INCIDENT WHICH OCCURRED DURING TRANSPORT (IN MOTION, HWY 1-15 NORTHBOUND, NORTH OF LAS VEGAS, NV) OF MY RV. GEICO IS ONLY ABLE TO DENY THE CLAIM DUE TO LACK OF MAINTENANCE IF THE TRAILER/RV FAILS WHILE STORED OR NOT BEING USED. THE RV WAS BEING TRANSPORTED AT THE TIME OF THE LOSS AND WAS DEEMED ROAD-WORTHY BY A SUBJECT MATTER EXPERT PRIOR TO THE LOSS. THE TIRE COULD HAVE FAILED DUE TO MANY UNKNOWN VARIABLES, ALL OF WHICH ARE COVERED UNDER MY POLICY. IF THE TIRE SIMPLY FAILED DURING TRANSPORT, THEY MIGHT NOT COVER THE TIRE, BUT THE ENSUING DAMAGE WOULD BE COVERED. SUCH PROBABILITIES AS POTHOLES, DEBRIS, OR OTHER CONDITIONS WOULD REQUIRE GEICO TO COVER THE TIRE AND THE ENSUING DAMAGE. EITHER WAY, THE REFUSAL TO COVER THE INCIDENT IN TRANSPORT IS NOT LEGAL. GEICO CLAIMS A TIRE WAS NOT MAINTAINED. THE TIRES ARE 4 YEARS OLD, HAS LESS THAN LESS THAN 1500 MILES ON THEM, HIGHLY MAINTAINED SINCE PURCHASE 09-07-16, THE DATE TIRES WERE PURCHASED, WITH ONLY 2 TIRES ON THE SAME SIDE HAVING ISSUES OUT OF 4 TIRES. ONE OF THE PEOPLE PREPPING THE VEHICLE THE EVENING BEFORE THIS TRANSPORT WAS A VETERAN PROFESSIONAL RV TRANSPORTER, FORMER DEALERSHIP MANAGER FOR 2 DIFFERENT DEALERSHIPS, AND SERVICE WRITER. HIS EXPERTISE IS BEYOND NORMAL INSPECTION FOR TRANSPORT OF RV'S/TRAILERS. THE TRANSPORTATION DRIVER IS A VETERAN RV/TRAILER HAULER 60+ YEARS TOWING AND OWNS/HAS OWNED MULTIPLE TRAILERS CONCURRENTLY FOR 40+ YEARS. THE DRIVER HAS HAD MULTIPLE CROSS-COUNTRY TRIPS

Suspension
Filed Apr 30, 2012FL

TL* THE CONTACT OWNS A 2008 KEYSTONE MONTANA. THE CONTACT STATED THAT THE REAR DRIVER'S TIRE BLEW OUT WHILE DRIVING 60 MPH. AN INDEPENDENT TIRE SHOP ADVISED THE CONTACT TO UPGRADE TO A DIFFERENT TYPE OF TIRE. THE CONTACT THEN PURCHASED FOUR NEW TIRES FROM A DIFFERENT MANUFACTURER. THE FAILURE RECURRED ON SEVEN DIFFERENT OCCASIONS. THE CONTACT CONTINUED TO BUY REPLACEMENT TIRES FROM VARIOUS DIFFERENT MANUFACTURERS. INDEPENDENT REPAIR SHOPS INFORMED THE CONTACT THAT THE SIDEWALLS WERE BLOWING OUT. THE CONTACT EXPRESSED CONCERNS ABOUT THE SUSPENSION SYSTEM DUE TO THE REPEATED FAILURES REGARDLESS OF THE TYPE OF TIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.

Tires
Filed Oct 29, 20095,000 milesCA

TL* THE CONTACT OWNS A 2008 KEYSTONE MONTANA FIFTH WHEEL. THE VEHICLE HAS MISSION ST TIRES, TIRE SIZE 235/80/16. WHILE DRIVING APPROXIMATELY BETWEEN 50-55 MPH HE HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD WITH CAUTION. THE VEHICLE WAS INSPECTED AND THE FRONT DRIVER SIDE TIRE BLEW-OUT. THE DEFECTIVE TIRE DISPLAYED EXCESSIVE TREAD SEPARATION. THE TREAD BELT WIRE WAS VISIBLE. THE TIRE WAS REPLACED WITH A SPARE TIRE. THE DRIVER WAS A ABLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO A TIRE AUTO SHOP. THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 5,000. THE VIN WAS UNKNOWN.

Structure
Filed Oct 11, 2007NY

I HAVE A BRAND NEW MONTANA 332-PHT 5TH WHEEL RV CAMPER. YOU CAN'T OPEN THE EMERGENCY WINDOW BECAUSE THE LEVER HITS THE BACK OF THE SOFA. THE SOFA IS BOLTED DOWN AND CAN'T BE MOVED. I CONTACTED KEYSTONE, WHO MAKES THE MONTANA. THEY TOLD ME THAT BECAUSE IT IS A CHILDS ROOM I SHOULD TEACH MY KIDS HOW TO LOWER THE SOFA TO GET OUT. TO EXPECT A YOUNG CHILD TO DO THIS IN A FIRE IS CRAZY. THERE ARE 3 BUNK BEDS IN THE SAME ROOM THAT MOST OF THE TIME THE KIDS SLEEP ON SO EVEN AT NIGHT THE SOFA WOULD BE COSED. TO FIX THIS ALL THEY NEED TO DO IS SHORTEN THE HANDLE 2 INCHES OR MAKE A HANDLE THAT TURNS UPWARD GIVING MORE ROOM TO CLEAR SOFA. *TR

4 of 4 complaints, reproduced as filed.

Across model years

Worst on record: 2010
YearComplaintsRecallsFiresDeathsAssessment
20261300Routine
20236100Routine
20227330Routine
20214200Routine
20203100Routine
20192400Routine
20185300Routine
20178110Routine
20169100Routine
20152300Routine
201411400Routine
20139600Routine
201211100Routine
20113800Routine
201012500Routine
20099500Routine
2008 — this page4400Routine
200710600Routine
200610200Routine
20056300Routine
20047500Routine
20033310Routine
20027210Routine
20011200Routine
20001100Routine
19990100Routine

Compare every Montana year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.