Keystone RV Company: Equipment › Recreational Vehicle/Trailer
Keystone RV Company reported this defect to federal regulators on Nov 17, 2010 and put the number of vehicles at risk at 4,770. The repair is free for as long as the recall stands.
The defect
KEYSTONE IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
The risk
THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
The remedy
KEYSTONE IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR KEYSTONE AT 866-425-4369.
15 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2011 Keystone Fuzion | 2 | 7 | 0 | 0 |
| 2011 Keystone Montana | 3 | 8 | 0 | 0 |
| 2011 Keystone Montana High Country | 1 | 4 | 0 | 0 |
| 2011 Keystone Montana-Big Sky | 0 | 5 | 0 | 0 |
| 2011 Keystone Raptor | 2 | 6 | 0 | 0 |
| 2010 Keystone Fuzion | 12 | 6 | 1 | 0 |
| 2010 Keystone Montana | 12 | 5 | 0 | 0 |
| 2010 Keystone Montana High Country | 1 | 3 | 0 | 0 |
| 2010 Keystone Montana-Big Sky | 0 | 5 | 0 | 0 |
| 2009 Keystone Montana | 9 | 5 | 0 | 0 |
| 2009 Keystone Montana-Big Sky | 0 | 5 | 0 | 0 |
| 2008 Keystone Montana | 4 | 4 | 0 | 0 |
| 2008 Keystone Montana-Big Sky | 0 | 2 | 0 | 0 |
| 2007 Keystone Montana | 10 | 6 | 0 | 1 |
| 2007 Keystone Montana-Big Sky | 0 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 10V587000.
Full record for the 2011 Keystone Fuzion → · Recalls carrying a do-not-drive advisory → · Where this data comes from →