TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 35 MPH, THE AIR BAG AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AROUND MARCH OF 2015. THE DEALER (MAJOR WORLD, 43-40 NORTHERN BLVD, LONG ISLAND CITY, NY, 11101) WAS CONTACTED AT 866-614-2884 AND STATED THAT THE EARLIEST THEY COULD ACCOMMODATE TO DIAGNOSE THE VEHICLE AND SCHEDULE AN APPOINTMENT WAS A MONTH AWAY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 157,000.
2002 Jeep Liberty complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 35 MPH, THE DRIVER'S AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TOWED TO A LOCAL DEALER (JOHN GREENE CHRYSLER DODGE JEEP, LOCATED AT 910 JAMESTOWN RD MORGANTOWN, NC 28655). THE DEALER ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SUSTAINED A SCAR ON HER NECK AND BRUISES AND BURNS TO THE UPPER BODY. MEDICAL ATTENTION WAS PROVIDED BY THE CONTACT'S PRIMARY PHYSICIAN. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WERE NOT RESPONSIBLE. THE MANUFACTURER ADVISED THE CONTACT TO FOLLOW-UP WITH THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS 118,000.
MY 2002 JEEP LIBERTY, RARELY DRIVEN PAST 3 YEARS, HAS HAD TO HAVE THE IGNITION SWITCH REPLACED 3 TIMES AS OF THIS WEEK. I CAN NOT UNDERSTAND WHY YOUR DEPARTMENT ENFORCED TO REPLACE SO MANY JEEP IGNITION SWITCH'S TO NOT THINK THEY DID NOT HAVE INFERIOR PRODUCTS ON THE LIBERTY'S AS WELL. THE KEYS SLIDE RIGHT OUT OF THE IGNITION RATHER THE VEHICLE IS IN DRIVE MOTION OR PARKED, ON OR OFF, DOESN'T MATTER AND THERE ARE COMPLAINTS ALL OVER THE WEB AS TO SAME ISSUE. I UNDERSTAND THE ISSUE NEEDS TO BE REPORTED TO YOU TO MAKE OFFICIAL, HOWEVER, CHRYSLER'S LACK OF COOPERATIVENESS ALONE, I WOULD THINK ENOUGH TO BE DUE CAUSE TO UMBRELLA JEEPS OF ALL MODELS AND GET THEM ALL ENFORCED AROUND THE SAME TIME FRAME.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO POAGE CHRYSLER DODGE JEEP, INC. (900 CLINIC RD, HANNIBAL, MO 63401 (573) 221-7313), BUT DIAGNOSTIC TESTING COULD NOT BE COMPLETED BECAUSE THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 174,000.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 30 MPH, THE VEHICLE BEGAN TO JERK FORWARD INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VALVE SEALS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 173,000. THE VIN WAS NOT AVAILABLE.
AIRBAG LIGHT CONTINUES TO APPEAR ON AND OFF EVEN THOUGH RECALL M35 WAS PERFORMED. 06/17 ROTORS HAD TO BE REPLACED ALONG WITH BRAKE PADS. 04/15 PASSENGER SIDE FRONT WINDOW REGULATOR REPAIRED 04/13. NOT WORKING PROPERLY AGAIN. A/C CONDENSER REPLACED 04/13. NOT WORKING.
MY ENGINE FAILED LIKE MOST PEOPLE WITH A 2002 ENGINE THAT I HAVE SPOKEN WITH. THIS WAS A BAD YEAR FOR THESE ENGINES SO I CAN NOT UNDERSTAND WHY THEY WERE NOT RECALLED. EVERY MECHANIC KNOWS THESE ENGINES WOULD FAIL FOR NO REASON.
AIRBAG LIGHT RANDOMLY COMES ON AND OFF! AFTER I WENT TO THE DEALER FOR AIRBAG CONTROL MODULE NEEDED TO BE REPLACED DUE TO A RECALL, WHICH IS FREE REPAIR, BUT AFTER THE REPAIR, THE AIRBAG LIGHT IS OFF/ON THE DEALER SAID THAT I HAVE TO PAY $199 TO FIX THE DIAG.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE MAKING A RIGHT TURN AT 5 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. IT WAS DISCOVERED THAT THE LOWER BALL JOINT FRACTURED AND THE WHEEL WAS BENT AT A 45 DEGREE ANGLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 160,000.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE STEERING SEIZED AND THE VEHICLE COULD NOT BE MOVED DUE TO OVERHEATING. WHILE THE VEHICLE WAS BEING DRIVEN 25 MPH, THE TEMPERATURE GAUGE DID NOT INDICATE THAT THE VEHICLE WAS GOING TO OVERHEAT AND THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THERE WAS NO STEAM OR SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS DEFECTIVE, THE COOLANT RESERVOIR WAS DAMAGED, AND THE TEMPERATURE GAUGE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
WAITING 3 YEARS VIN: [XXX] YEAR: 2002 MAKE: JEEP MODEL: LIBERTY 4WD NUMBER OF OPEN RECALLS: 2 NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 13V-252 RECALL DATE: JUNE 18, 2013 MANUFACTURER RECALL NUMBER: N46 SUMMARY: THE FUEL TANK ON YOUR VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. SAFETY RISK: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE. REMEDY: CHRYSLER INTENDS TO INSPECT YOUR VEHICLE AND INSTALL AN ORIGINAL EQUIPMENT MANUFACTURER (OEM) TRAILER HITCH WHERE APPROPRIATE, FREE OF CHARGE (PARTS AND LABOR) TO BETTER MANAGE CRASH FORCES IN LOW-SPEED IMPACTS. TO GET A COPY OF THE PREPAID CARD REGISTRATION FORM, PLEASE SELECT HTTP://BIT.LY/FCAINCENTIVE. RECALL STATUS: RECALL INCOMPLETE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TAKATA RECALL NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 15V-046 RECALL DATE: JANUARY 27, 2015 MANUFACTURER RECALL NUMBER: R06 SUMMARY: THE AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL (ORC) MODULE MAY EXPERIENCE A FRONT AIRBAG AND/OR SEATBELT PRETENSIONER INADVERTENT DEPLOYMENT. SAFETY RISK: AN INADVERTENT AIRBAG DEPLOYMENT WHILE DRIVING COULD DISTRACT THE DRIVER AND CAUSE A CRASH WITHOUT WARNING. REMEDY: ALL INVOLVED VEHICLES MUST HAVE THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE REPLACED. IF YOUR VEHICLE STILL HAS SAFETY RECALL M35 (12V-527) OR N13 (13V-040) IN THE "OPEN" STATUS, PLEASE SCHEDULE YOUR SERVICE APPOINTMENT WITH A CHRYSLER DEALER TO PERFORM THE REPAIR. IF YOU ALREADY HAD M35 (12V-527) OR N13 (13V-040) COMPLETED, RECALL R06 MUST STILL BE COMPLETED ONCE PARTS BECOME AVAILABLE. RECALL STATUS: RECALL INCOMPLETE
I WAS DRIVING THE CAR ON THE MAIN ROAD AND ALL OF A SUDDEN THE PASSENGER SEAT AIRBAG DEPLOYED AND AFTER A MINUTE WHEN I WAS PULLING OFF THE ROAD THE AIRBAG ON MY SIDE DEPLOYED. THE COVER HIT MY ARMS AND IT CAUSED ME BRUISES AND BURNS. MY SISTER IN LAW GOT BRUISES ON HER STOMACH AND ON HER CHEST TOO. I DIDN'T KNOW THE CAUSE OF AIRBAG DEPLOYMENT IT JUST HAPPENED. - (RECALL RELATED INCIDENT) TS
ON 10/1/16 I WAS PULLING INTO MY DRIVEWAY TO PARK MY 2002 JEEP LIBERTY WHEN THE VEHICLE SUDDENLY ACCELERATED AT A HIGH RATE OF SPEED, CRASHING THROUGH MY GARAGE DOOR. WITH BOTH FEET ON THE BRAKE PEDAL AND THE HAND BRAKE APPLIED THE JEEP WOULD NOT STOP. IT SMASHED INTO MY WIFE'S CAR PARKED IN THE GARAGE, SLAMMING IT INTO THE GARAGE REFRIGERATOR. WITH BRAKES STILL APPLIED I ATTEMPTED TO SHIFT TO NEUTRAL TO SHUT OFF ENGINE WHEN IT SLAMMED INTO REVERSE AND AT GREAT SPEED CAREENED OUT OF THE GARAGE AND DOWN THE STREET. AT NO TIME DID I FEEL I HAD CONTROL OF MY VEHICLE. IT FINALLY STOPPED WHEN IT HIT SHRUBBERY AND SMALL BOULDERS. WHEN I START MY JEEP WHEN ENGINE COLD,THE RPM'S ARE HIGH AS THOUGH I PUSHED DOEN ON ACCELERATOR. ON 6-13-15 WHILE AT A TRAFFIC LIGHT WAITING FOR THE GREEN LIGHT (FOOT ON BRAKE)THE JEEP SUDDENLY ACCELERATED AND SMASHED THE CAR IN FRONT OF US, CAUSING EXTENSIVE DAMAGE. THE INSURANCE CO HAS TOTALED MY WIFE'S CAR, WE HAVE A DAMAGED REFRIGERATOR, WE NEED A NEW GARAGE DOOR AND HAVE A JEEP LIBERTY THAT WE ARE NOW AFRAID TO DRIVE. I HAVE READ MANY, MANY IDENTICAL COMPLAINTS ON THIS SITE REGARDING 2002-2008 JEEP LIBERTY-I COULD HAVE WRITTEN THEIR STORIES-AND I HAVE LITTLE FAITH THAT I WILL EVER DRIVE MY JEEP AGAIN. HOW MANY COMPLAINTS AND INJURIES BEFORE CHRYSLER ADMITS THEY HAVE A PROBLEM? DIDN'T READ ABOUT ANY DEATHS SO I GUESS THERE'S YOUR ANSWER.
AFTER HAVING SERVICE DONE TO THE FUEL TANK UNDER A RECALL ON THIS VEHICLE, I NOW GET ERROR CODE 0544, LARGE EXHAUST GAS LEAK, . I HAD SERVICE DONE TO THE HOSES, AND TWO WERE FOUND DAMAGED NEAR THE TANK, , I REPLACED THE FUEL CAP, AND FINALLY REPLACED THE COMPUTER. BUT THE LIGHT CONTINUES TO COME ON. I HAVE NOT FOUND A SATISFACTORY ANSWER, BUT IT MUST BE RELATED TO WORK DONE BY THE JEEP DEALER. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT EXPERIENCED DIFFICULTY STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED, BUT THE ISSUE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
IN A HIGH SPEED, SERIOUS, HEAD ON COLLISION, NEITHER AIRBAG DEPLOYED ON 1/11/2017. MY VEHICLE WAS IN MOTION ON A HIGHWAY WITH A BEGINNING SPEED OF 55 MPH. I SAW THAT A CRASH WAS IMMINENT AND SLOWED DOWN SOME PRIOR TO IMPACT....UPDATED 02/07/17 *BF - (RECALL RELATED INCIDENT) TS *CN
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INTERNAL BRUISING TO THE CHEST AND A HEAD INJURY, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 15 MPH, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE PASSENGER RECEIVED INJURIES TO THE KNEE AND FACE. MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT WAS NOT FILED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT.
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO COMPLETE OCCUPANT RESTRAINT CONTROL MODULE RECALL REPAIR DUE TO AGE/YEAR OF VEHICLE. *SMD
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. UPDATED 02/15/2017*CT
THE ENGINE OF THIS VEHICLE DIED WITHOUT WARNING. IT'S COMPUTER NEVER PICKED IT UP, OR GAVE ME A WARNING THAT ANYTHING WAS GOING BAD. IT WAS NOT MAKING ANY BAD SOUNDS OR LOOSE SOUNDS OF ANYTHING. THE VEHICLE SIMPLY DIED IN ME WHEN I ACCELERATED GOING UP A HILL, IMAGINE THE HORROR THAT WAS HAVING VEHICLE ALSO ACCELERATING BEHIND ME. I'VE BEEN HEARING THE SAME COMPLAINTS FROM THOUSANDS OF JEEP LIBERTY USERS AND THIS IS DANGEROUS. I DON'T UNDERSTAND WHY THEY'RE REFUSING TO ADDRESS THIS ISSUE, THIS IS SOMETHING THAT'S LIFE-THREATENING AND COULD LEAD TO A FATAL CRASH. PLEASE, FOR HUNDREDS MORE OF THE SIMILAR COMPLAINT, PLEASE VISIT: HTTP://WWW.CARCOMPLAINTS.COM/JEEP/LIBERTY/2002/ENGINE/ENGINE_FAILURE-2.SHTML. *TR
A YEAR AGO WHILE HIGHWAY DRIVING FOR SEVERAL MILES, THE ENGINE WIRE HARNESS FROM STARTER TO BATTERY CAUGHT FIRE. THE HARNESS WAS DESTROYED. A REPLACEMENT FROM A SALVAGE YARD WENT ABOUT 100' AND IT ALSO CAUGHT FIRE DESTROYING ITSELF. ANOTHER HARNESS WAS INSTALLED AND A YEAR LATER THE SAME FIRE ON THE SAME HARNESS OCCURRED YESTERDAY. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. A WEEK AFTER THE VEHICLE WAS REPAIRED FOR AN AIR BAG RECALL, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE DEALER DIAGNOSED THAT THE VEHICLE WOULD NEED TO BE RE-DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND WAS TO CHECK WITH THE MANUFACTURER CONCERNING THE DEALER'S RECALL REPAIR AND THE RECALL NOTICE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TAMARA RECALL: DON JACKSON CONTINUES TO GIVE ME THE RUB AROUND WITH REPLACING THE AIRBAG. WHEN FIRST CONTACTED LAST YEAR, I WAS TOLD I WAS ON A LIST. NUMEROUS FOLLOW UPS RESULTED IN BEING TOLD THE PART WAS NOT IN, NO LONGER AVAILABLE AND EVENTUALLY I'M NO LONGER ON THE LIST BECAUSE A LIST, IN FACT, DID NOT EXIST. I FINALLY WAS ABLE TO SECURE A N APPOINTMENT WHERE I WAS TOLD THEY HAD TO ORDER THE PART. THREE WEEKS LATER THEY ARE STILL WAITING FOR THE PART AND I NEED TO CALL BACK IN A FEW DAYS TO SEE IF IT CAME IN. I'M WONDERING IF DON JACKSON IS WAITING FOR ME TO PURCHASE ANOTHER CAR OR DIE IN THIS ONE. AT THE END OF THE DAY I'M STILL WAITING TO GET MY AIRBAGS FIXED..
TL* THE CONTACT OWNED A 2002 JEEP LIBERTY. WHILE DRIVING AND MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
I MADE AN APPOINTMENT TWO WEEKS AGO TO HAVE MY VEHICLE REPAIRED FOR TWO RECALLS AT MICK'S CHRYSLER JEEP. I DROPPED MY JEEP OFF THIS MORNING FOR THE APPOINTMENT. I JUST GOT OFF THE PHONE WITH THE SERVICE DEPARTMENT NOT EVEN AN HOUR LATER. THEY DO NOT HAVE THE PARTS TO REPAIR MY VEHICLE. I ASKED HOW THAT WAS POSSIBLE SINCE I MADE THE APPOINTMENT TWO WEEKS AGO. THE GUY DID NOT HAVE AN ANSWER. SO NOW I HAVE TO PICK UP VEHICLE, STILL NEEDING REPAIRS DUE TO 2 RECALLS (LOWER BALL JOINTS AND THE AIRBAG ORC).
PROBLEM IS INTERMITTENT. WHEN I START VEHICLE AIRBAG WARNING COMES ON ALONG WITH WARNING CHIME. IF I TURN VEHICLE OFF AND IMMEDIATELY RESTART IT LIGHT DOES NOT COME ON.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHILE DRIVING DOWN THE ROAD MY PASSENGER SIDE AIRBAG DEPLOYED, FOLLOWED ABOUT 10 SECONDS LATER BY MY DRIVERS SIDE AIRBAG. I WAS TRAVELING ABOUT 35 MPH ON A CITY STREET AT A STEADY SPEED AND HIT NO BUMPS. I WAS ABLE TO PULL MY VEHICLE OVER TO THE SIDE OF THE ROAD. I CONTACTED JEEP TO GET THEM TO REPAIR MY VEHICLE AND THEY STARTED A CASE (#30180485) ON SEPT 24, 2016. I DID NOT HEAR FROM JEEP AGAIN UNTIL 10/24/2016 WHEN WE RECEIVED A LETTER INFORMING US THAT THIS WAS NOT THEIR RESPONSIBILITY. SINCE THE RECALL R06 STATES THAT THE AIRBAG COULD DEPLOY IF NOT FIXED, AND I TOOK IT TO A CHRYSLER SERVICE CENTER TO HAVE THIS RECALL DONE AND WAS TOLD THEY DID NOT HAVE A FIX FOR THIS RECALL BUT WOULD CONTACT ME WHEN ONE BECAME AVAILABLE. I WAS NEVER CONTACTED AGAIN BY JEEP LETTING ME KNOW THE REPAIR WAS AVAILABLE. I DO NOT UNDERSTAND WHY THEY REFUSE TO FIX THE VEHICLE. I AM NOT LOOKING FOR THIS AS A WARRANTY REPAIR, BUT IT SHOULD BE THEIR RESPONSIBILITY BASED ON THE FAILURE TO FIX THE RECALL WHEN I TOOK IT TO THEM. ALSO, SINCE THE AIRBAGS DEPLOYED IT DID DAMAGE TO THE DASH AND STEERING WHEEL OF THE JEEP WHICH WILL NEED REPAIRS ALSO. I DON'T UNDERSTAND WHY I SHOULD BE RESPONSIBLE FOR THIS EXPENSE, AND WHY JEEP IS FAILING TO HANDLE THIS. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 7 MPH, THE DRIVER'S SIDE BALL JOINT FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.
ON A DRIVE HOME FROM MY MOTHER'S HOUSE, I HAD COME TO A COMPLETE STOP WAITING TO MAKE A LEFT TURN ON A RESIDENTIAL ROAD WHEN I HEARD A CLICKING SOUND. THEN MY SEAT BELT TIGHTENED ON ITS OWN AND IMMEDIATELY AFTER THAT THE DRIVER'S SIDE AIR BAG DEPLOYED. FORTUNATELY I WAS UNINJURED WITH THE EXCEPTION OF A SLIGHT BURN ON MY FOREARM.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNED A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE ROLLED OVER WHILE ATTEMPTING TO MAKE A TURN. THE SEAT BELT PRETENSIONER FAILED TO TIGHTEN AND THE AIR BAGS DEPLOYED, BUT DID NOT INFLATE COMPLETELY. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THERE WAS ONE FATALITY. THE DRIVER SUFFERED FROM BROKEN RIBS AND FACIAL DEFORMATION. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE FAILURE MILEAGE WAS NOT PROVIDED. UPDATED 12/04/17*BF *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I WAS DRIVING DOWN THE ROAD WHEN MY PASSENGER SIDE AIRBAG WENT OFF. APPROXIMATELY 10 SECONDS LATER MY DRIVER SIDE AIRBAG ALSO WENT OFF. I WAS DRIVING ABOUT 35 MILES AN HOUR DOWN A CITY STREET, GOING STRAIGHT, AND THERE WERE NO BUMPS IN THE ROAD. I WAS ABLE TO PULL OVER INTO A PARKING LOT AND SHUT THE VEHICLE OFF. I HAD PREVIOUSLY TAKEN MY VEHICLE IN TO THE CHRYSLER DEALERSHIP IN LAKELAND FLORIDA WHERE I LIVED UNTIL RECENTLY ATTEMPTING TO HAVE THE RECALL FIXED AND WAS TOLD THEY DID NOT HAVE PARTS AND COULDN'T GET THEM. THEY SAID THEY WOULD CALL ME IF THEY BECAME AVAILABLE. THEY NEVER CALLED AND NOW I HAD THE AIRBAGS DEPLOY WHILE DRIVING.
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR A MANUFACTURER RECALL CONCERNING THE AIR BAGS; HOWEVER, THE REMEDY DID NOT PREVENT A FAILURE. THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 06V288000 (SUSPENSION) AND 15V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
WELL WHERE DO I START. SINCE I HAVE PURCHASED THIS VEHICLE IN MAY OF 2016 I HAVE REPLACE MULTIPLE PARTS ,BUT THEY WEREN'T PART OF ANY RECALLS. BUT NOW MY CONCERN REVIEWING RECALLS FOR THIS VEHICLE AND TRYING TO ADDRESS THESE NUMEROUS DEFECTS . I'M ALMOST FED UP. MY MAIN COVER IS THE J17 RECALL FOR THE UPPER CONTROL ARM BALL JOINT OF WHICH A CHRYSLER REPRESENTATIVE ADVIDEO MY MY VEHICLE WAS PART OF ,WHICH I CLUELESS ON HOW AS THE RECALL DOESN'T SPECIFY OTHER THAN 2002 TO 2003 LIBERTY VWHILES . NOW I SHOW THAT THEY WERE REPLACED IN THE PAST AND NOW THEY SINCE ARE WORN IN THE SAME DESCRIPTION THEY WERE RECALLED IN . AND CHRYSLER DENIES RESPONSIBILITY (?) .. ALSO OTHER CONCERNS WITH THE CATYLIC CONVERTER CAUSING A SULFUR SMELL WHEN THE VEHICLE IS GOING UP HILL ASO WELL AS TOWING . ONE MORE THING IS NUMEROUS ONLINE FORUM ABOUT THE ENGINE TICKING BEING NORMAL AND UNFIXABLE OTHER THEN TO REPLACE THE ENGINE . NOW ALL THIS PLUS THE MULTIPLE PARTS I HAVE ALREADY REPLACED A VEHICLE LESS THEN 15 YEARS ON THE MARKET NEEDED A IN OTHER WORDS FULLY RESTORATION IS UNACCEPTABLE. ESPECIALLY WHEN I HAVE STOCK 1948 JEEP THAT NEED LESS REPAIRS THAN THIS .
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE SPEEDOMETER FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INPUT AND OUTPUT SPEED CONTROL SENSORS FAILED AND NEEDED TO BE REPLACED HOWEVER, IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
I RECEIVED A RECALL NOTICE, N46/NHTSA 13V-252. THIS INVOLVED THE FUEL TANK WHICH COULD RESULT IN A FIRE AFTER A REAR END COLLISION. THE FIX WAS SUPPOSED TO BE A TRAILER HITCH WOULD BE INSTALLED TO PROVIDE PROTECTION FOR THE REAR MOUNTED FUEL TANK. ALSO, I WAS SUPPOSED TO RECEIVE A $100 VISA CARD FOR MY TIME AND TROUBLE IN GETTING THIS DONE. AFTER I TOOK THE CAR TO THE DEALER, JOHN HIRSCH IN CAMBRIDGE MN, THEY DECLINED TO INSTALL THE TRAILER HITCH, CITING SOME RUST UNDER THE CAR PREVENTED THEM FROM DOING SO. THE JEEP IS A 14 YEAR OLD MINNESOTA CAR AND MOST WILL HAVE SOME RUST ON THE UNDERBODY. IF THEY DIDN'T INTEND TO HELP ALOT OF THE OLDER CAR OWNERS, I FEEL MY TIME WAS WASTED AND I STILL HAVE A DANGEROUS PROBLEM WITH THE VEHICLE. IS THIS CHRYSLER'S WAY OF SAVING DOLLARS ON THE RECALLS?
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO BALL JOINT BROKE AND WHEEL KNOCKED FRONT FENDER OFF OF VEHICLE. DEALERSHIP REPLACED BALL JOINT AND LEFT FRONT WHEEL UNDER RECALL. HOWEVER, THE DEALER STATED THEY WERE NOT RESPONSIBLE FOR RE-ATTACHING FENDER. *SMD THE DEALER STATED IT WOULD COST $350 TO RE-ATTACH THE FENDER. *JB
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND WHILE DRIVING AT 25 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000. *TR
FRONT PASSENGER SIDE WHEEL IS MAKING A VERY LOUD NOISE EVERYTIME I TURN THE WHEEL,BROUGHT IT TO 3 DIFFERENT MECHANIC COULD NOT FIGURE IT OUT, MY ENGINE LIGHT WAS ON BECAUSE OF THE FUEL TANK AS WELL AS AIR BAG SIGN.. CALLED THE CHRYSLER DEALER THEY GAVE ME A 2 MONTHS WAITING PERIOD. ..
RIGHT REAR DRIVER'S SEAT BRACKET BROKE LOOSE FROM FRAME.
WHEN APPLYING THE BRAKES TO STOP THE VEHICLE HAS SPONTANEOUSLY ACCELERATED TO A VERY HIGH SPEED EVEN THOUGH YOU ARE STANDING ON THE BRAKE WITH BOTH FEET. THE BACK WHEELS ARE SPINNING OUT OF CONTROL, BURNING RUBBER, AND YOU HAVE TO PUT THE VEHICLE IN NEUTRAL AND TURN OFF THE ENGINE. IT HAPPENS INTERMITTENTLY AND HAS HAPPENED SEVERAL TIMES (ALL ON CITY STREETS). WE HAVE HAD TWO DIFFERENT MODULES REPLACED (DON'T REMEMBER WHAT THEY WERE CALLED) AND IT CONTINUES TO HAPPEN.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING AT ANY SPEED, THE SPEEDOMETER MALFUNCTIONED AND FAILED TO DISPLAY THE ACTUAL SPEED OF THE VEHICLE. THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING FOR THE SENSOR THAT WAS CONNECTED TO THE TRANSMISSION BECAME FRACTURED WHEN THE EMERGENCY BRAKE WAS APPLIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 156,000.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHEN THE VEHICLE WAS TAKEN TO HAVE THE LOWER BALL JOINTS REPLACED, THE TECHNICIAN STATED THAT THE UPPER CONTROL ARM NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT WAS INFORMED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Jeep Liberty → · Every Liberty year → · How the figures are calculated →