Page 3 of 37 · complaints 101–150 of 1,808

2002 Jeep Liberty complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Air Bags
Filed Jul 2, 2016NY

I AM LOOKING FOR YOUR ANSWER FOR THE COMPLAINT NUMBER 10840141. ON FEBRUARY 24, 2016, MY CAR WENT TO THE DEALER FOR FIX THE AIRBAG BY THE RECALL. WHICH IS FREE BUT AFTER THE REPAIR, THE DEALER SAID THAT I HAVE TO PAY $199. THEN HAVE MORE PROBLEM THAT NO HORN, THE AIRBAG LIGHT ALWAYS ON ...

Air BagsCrash1 injured
Filed Jun 29, 2016137,000 milesNJ

TL* THE CONTACT OWNED A 2002 JEEP LIBERTY. WHILE DRIVING 35 MPH, THE CONTACT SUFFERED A SEIZURE AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE FACE, EYES, HAND AND A FRACTURED WRIST, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000. ...UPDATED 11/01/16 *BF *JS

Air Bags
Filed Jun 28, 2016TN

I HAVE BEEN GETTING THESE RECALL FOR TWO YEARS AND EVERY TIME I GO TO THE DODGE DEALER (HELMS MOTORS IN LEXINGTON TENNESSEE 38351) THEY SAY THE SAME THING "NO PARTS, CALL YOU WHEN WE GET THEM". WHAT AM I TO DO WITH THE RECALLS? I HAVE SIX ON THIS JEEP AND NONE HAVE BEEN FIXED. I THANK YOU FOR ANY HELP YOU CAN GIVE ME ON THE PROBLEM. *TR

Air Bags
Filed Jun 24, 2016MI

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jun 20, 2016OH

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO COMPLETE A MANUFACTURER RECALL FOR THE AIR BAGS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT AND SEAT BELT WARNING LIGHT REMAINED ILLUMINATED. THE DEALER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE CONTACT HAD A SECOND MANUFACTURER RECALL REPAIR COMPLETED FOR THE BALL JOINTS AND INDICATED THAT IT WAS NOT COMPLETED PROPERLY BECAUSE THE DEALER REFUSED TO PERFORM AN ALIGNMENT. AS A RESULT, THE VEHICLE WOBBLED IN AN UNSTABLE MANNER CONSTANTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE NHTSA CAMPAIGN NUMBERS AND FAILURE MILEAGE WERE UNAVAILABLE. UPDATED 08/16/16*LJ UPDATED 08/22/16.*JB

Air Bags
Filed Jun 20, 2016CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Seat Belts
Filed Jun 16, 2016VA

MY REPAIR SHOP ORDERED A SEAT BELT FROM CHRYSLER 6 WEEKS AGO AND IT STILL IS NOT IN. CHRYSLER HAS NO ANSWER AND EVEN DENIED AN ESCALATED ORDER FROM THE DEALERSHIP. THIS IS A SAFETY ISSUE AND SHOULD BE TAKEN CARE OF IMMEDIATELY!

Air Bags
Filed Jun 13, 2016TX

TAKATA RECALL: I WAS TOLD BY COVERT CHRYSLER DODGE JEEP RAM LOCATED AT 8107 RESEARCH BLVD. IN AUSTIN TX 78758 THAT I WOULD BE CONTACTED ONCE PARTS ARE AVAILABLE. THAT WAS 2014. COVERT KEPT THE NOTICES THAT WERE MAILED TO MY HOME. THERE WERE APPROXIMATELY 5 NOTICES. THIS HAS NOW BEEN OVER A YEAR SINCE MY "AIR BAG" WARNING LIGHT FIRST CAMES ON. WARNING COMES ON ALMOST DAILY. WHO WILL BE RESPONSIBLE SHOULD SOMETHING HAPPEN TO ME, OR ANOTHER VEHICLE SHOULD THERE BE AN ACCIDENT? I HAVE SHARE PICTURES OF MY DASHBOARD WITH OTHERS. AND CAN PROVIDE SAME PICTURES TO YOU IF YOU CAN ASSIST.

Air Bags
Filed Jun 9, 2016GA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 07/12/16*LJ UPDATED 07/20/16.*JB

Air BagsCrash1 injured
Filed Jun 6, 2016120,000 milesIL

TL* THE CONTACT OWNED A 2002 JEEP LIBERTY. WHILE DRIVING 45 MPH IN INCLEMENT WEATHER, THE DRIVER LOST CONTROL OF THE VEHICLE AND IT SLID INTO A CONCRETE BARRIER. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED FACE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE AND WAS COMPLETELY DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE FAILURE MILEAGE WAS 120,000.

Engine
Filed May 15, 2016168,000 milesPA

NUMBER 3 AND 6 CYLINDERS BLEW. FOUND BROKEN RODS AND BEARINGS IN THE OIL PAN. BEARINGS WERE TWISTED AROUND THE STUDS FOR THE CRANK COVER. SEEMS TO BE A COMMON ISSUE IN THIS YEAR 3.7L ENGINE. THIS HAPPENED WHILE DRIVING IN TRAFFIC ON A CITY STREET AND I CAN'T IMAGINE WHAT I WOULD HAVE DONE IF I HAD BEEN DRIVING ON I95 WHEN IT OCCURED.

Vehicle Speed Control
Filed May 13, 2016151,351 milesFL

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT ACCELERATE AND THE SPEEDOMETER WOULD NOT OPERATE. THE CAUSE OF THE FAILURES WERE NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 151,351.

Air Bags
Filed May 12, 2016186,000 milesGA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 186,000.

Air Bags
Filed May 5, 2016195,000 milesIN

TAKATA RECALL/ THE LAST RECALL THAT I HAD PERFORMED WAS R06/NHTSA 15V-046 OCCUPANT RESTRAINT CONTROL MODULE. THE RECALL WAS COMPLETED AT BOBB'S CHRYSLER/CEDAR LAKE, IN 01/16. THE AIR BAG LIGHT STAYS ON CONTINUOUSLY, SINCE THE RECALL WAS PERFORMED. I WAS TOLD TO BRING IT BACK IN FOR DIAGNOSTICS, BUT WOULD HAVE TO PAY FOR THE TEST. I WOULD CONCLUDE, THIS IS NOT STANDARD OPERATING PROCEDURE, FOR YOUR DEALERSHIPS. PLEASE ADVISE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed May 4, 2016WI

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER SIDE AIR BAG DEPLOYED INADVERTENTLY. THE AIR BAG WARNING INDICATOR ILLUMINATED PRIOR TO THE DEPLOYMENT. THERE WERE NO INJURIES. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT, AN INDEPENDENT MECHANIC, REINSTALLED THE AIR BAG HIMSELF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. UPDATED 08/04/16*LJ

Electrical System
Filed Apr 29, 2016147,400 milesNY

POWER WINDOW MOTOR WENT, COULDN'T GET WINDOW UP!

Air Bags
Filed Apr 27, 2016WA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT WAITED FOR LONGER THAN A YEAR TO RECEIVE THE PARTS FROM THE DEALER. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO PROVIDE A SPECIFIC DATE THAT THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Apr 19, 2016147,000 milesMA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT HEARD AN ABNORMAL NOISE ASSOCIATED WITH THE 3.7 LITER ENGINE. THE CONTACT NOTICED THERE WAS A STRONG HESITATION WITHOUT WARNING AND THE VEHICLE LATER STALLED MORE THAN ONCE. THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE DUE TO THE FAILURE. THE CONTACT INDICATED THAT THE NUMBER TWO CYLINDER MAY FAIL AND CAUSE THE VALVES TO DROP ONTO THE PISTONS, WHICH COULD CAUSE THE MOTOR AND CYLINDER HEAD TO FAIL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED THAT THE DEALER PERFORM DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 147,000. UPDATED 05/31/2016*LJ THE CONSUMER STATED TWO SPARK PLUGS WERE PULLED AND BROKE DUE TO IMPACT, INSIDE THE CYLINDER HEAD. UPDATED 06/14/16.*JB

Air Bags
Filed Apr 19, 2016190,000 milesAZ

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER REPAIRED THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBERS: 15V046000 (AIR BAGS) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), BUT THE FAILURE RECURRED. IT WAS DIAGNOSED THAT THE SEAT BELT SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.

Air Bags
Filed Apr 13, 2016IL

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Unknown or Other
Filed Apr 5, 201674,000 milesDC

RECEIVED RECALL NOTICE R06 IN AUG 2015. STILL NO PARTS RELEASED FROM CHRYSLER FOR AIRBAG DEFECT ON THIS CAR. THIS IS UNACCEPTABLE.

Air Bags
Filed Apr 5, 2016AZ

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/24/16*LJ UPDATED 11/29/2017*JS

Air Bags
Filed Mar 28, 2016TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Mar 22, 2016NY

THIS NOTICE OF RECALL SINCE JAN. 2015 AND I HAVE NOT RECEIVE ANY NOTICE TO HAVE THIS REPAIR. ARE WE WAITING FOR AN ACCIDENT TO HAPPEN?

Air Bags
Filed Mar 21, 2016IN

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Mar 16, 2016CA

AIRBAG LIGHT COMES ON DAILY-DEALERSHIP HAS NO PARTS TO FIX POSSIBLE DEPLOYMENT . I HAVE HAD CAR IN SEVERAL TIMES & HAVE BEEN TOLD THERE ARE STILL NO PARTS TO REMEDY THE RECALL.

Latches/Locks/Linkages
Filed Mar 10, 2016FL

2012 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE DOOR LOCKS ISSUE. *SMD THE CONSUMER STATED SHE WANTS TO ONLY UNLOCK THE DRIVER'S SIDE DOOR FROM THE OUTSIDE, NOT HAVE ALL THE DOORS UNLOCK. THE CONSUMER STATED SHE KNOWS IF SHE CLICKS THE BUTTON TWICE, IT WILL UNLOCK ALL THE DOORS. HOWEVER, SHE ONLY CLICKED THE BUTTON ONCE. THE CONSUMER STATED THE DOORS WOULD LOCK AND UNLOCK RANDOMLY. *JB

Air Bags
Filed Mar 8, 2016VA

R06/ NHTSA 15V-046 WHITTEN BROTHERS DEALERSHIP IN ASHLAND VIRGINIA HAS BEEN CONTACTED ABOUT THIS RECALL SINCE 04/10/2015. I HAVE BEEN TOLD THE PART IS "BACK ORDERED", OR THAT CHRYSLER HAS NO AVAILABILITY OF THE PART, OR "WE'LL CALL YOU" WHEN THE PART COMES IN. WHO IS GOING TO BE RESPONSIBLE WHEN THE AIR BAG PREMATURELY DEPLOYS, AND I AND MY GRANDCHILDREN ARE INJURED, OR EVEN WORSE, KILLED. PLEASE DIRECT ME TO MY NEXT STEP. I FEEL UNSAFE DRIVING MY VEHICLE. THANK YOU...[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Mar 6, 2016NY

THIS IS TAKATA RECALL. FROM LAST YEAR, MY CAR'S AIRBAG LIGHT IS ON SOMETIMES WHEN THE WEATHER IS HOT. ON FEBRUARY 24, 2016, MY CAR WENT TO THE DEALER FOR REPAIR OF THE AIRBAG LIGHT BY THE RECALL, WHICH IS FREE REPAIR, BUT AFTER THE REPAIR, THE AIRBAG LIGHT IS ALWAYS ON. THE DEALER SAID THAT I HAVE TO PAY $199 TO FIX THE PROBLEM. I THINK THEY DID SOMETHING WRONG BECAUSE THE AIRBAG LIGHT IS ALWAYS ON NOW. I CALLED 1-800-853-1403 BUT THEY CANNOT SOLVE THE PROBLEM.

Air Bags
Filed Mar 4, 2016NM

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Air Bags
Filed Mar 3, 2016IL

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel/Propulsion System
Filed Mar 2, 20161,000,054 milesMI

I BROUGHT MY JEEP IN FOR A RECALL N46. THE DEALERSHIP TOLD CHRYSLER THEY DID THE RECALL BUT MY SHEET FROM THEM SAID INSPECT PER RECALL DID NOT PASS INSPECTION TOO RUSTED. I CALLED YOUR AGENCY WHO TOLD ME TO CALL CHRYSLER. I CALLED CHRYSLER AND THEY SAID THAT I PERSONALLY WOULD HAVE TO PAY FOR ALL THE AREAS THAT NEEDED TO BE REPAIRED DUE TO RUST AND THEN THEY WOULD PAY FOR THE RECALL. THEY BUILT A FAULTY VEHICLE. THAT IS NOT MY FAULT. IT IS NOT MY FAULT THE JEEP HAS RUSTED. I FEEL IT IS CHRYSLER'S RESPONSIBILITY TO PAY FOR ALL NECESSARY REPAIRS SO THE RECALL CAN BE COMPLETED AND THE VEHICLE'S SAFETY CAN BE INCREASED.

Air Bags
Filed Mar 2, 2016120,000 milesOR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Feb 29, 2016NH

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Feb 26, 2016AL

TAKATA RECALL

Air Bags
Filed Feb 25, 2016PR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Feb 22, 2016NC

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/08/16*LJ UPDATED 05/31/18 *JB CONSUMER STATED RECEIVED "INTERIM" NOTIFICATION LETTER RE: OCCUPANT RESTRAINT CONTROL MODULE R06/NHTSA 15V-046 ONE YEAR AGO. FINALLY RECEIVED AN APPOINTMENT WITH DEALER. UPDATED 05/31/18*JB

Air Bags
Filed Feb 22, 2016FL

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Vehicle Speed Control
Filed Feb 18, 2016142,000 milesVA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE SPEEDOMETER FAILED TO READ THE VEHICLE PROPER SPEED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE ABS SENSOR WIRES WERE FRACTURED AND RUBBING AGAINST THE EMERGENCY BRAKE CABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Feb 17, 2016MI

ITS BEEN OVER A YEAR AND THE PART TO FIX MY JEEP IS STILL NOT AVAILABLE. I GOT SECOND NOTICE OF RECALL , CALLED DEALERSHIP, THEY SAID THEY DIDN'T KNOW WHEN THE PART IS GOING TO BE AVAILABLE. HOW CAN I FIX MY JEEP IF YOUR COMPANY CAN'T COMPLY TO HAVE PARTS FOR MY JEEP? I LIVE IN RAY TOWNSHIP, DEALER WAS IN ROMEO .IS THERE A SOLUTION ? I HOPE SO BEFORE SOMEONE , POSSIBLY WILL GET HURT.

EngineFire
Filed Feb 17, 201630,000 milesWI

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THE VEHICLE HAD A BURNING ODOR NEAR THE ENGINE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V046000 (AIR BAGS) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Feb 16, 2016MO

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 162,000. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Feb 13, 2016150,000 milesGA

AIRBAG LIGHT INTERMITTENTLY COMES ON AND OFF. IT BEGINS WHEN I TURN THE CAR ON, AND MAY TURN OFF WHILE I'M DRIVING AROUND TOWN, THEN COME ON AGAIN.

Unknown or Other
Filed Feb 13, 2016NY

CARBONE DODGE, CHRYSLER, JEEP, RAM REFUSED TO SERVICE MY VEHICLES RECALL NOT ONCE, AND NOT TWICE, BUT THREE TIMES. I DROPPED MY CAR OFF AT 8AM ON 02/13/16 FOR THE RECALL REPAIR AND THEY BROUGHT IT BACK TO ME AT 5:30PM WITHOUT ANY WORK DONE TO THE VEHICLE.

Air Bags
Filed Feb 12, 2016128,400 milesNY

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE OCCUPANT RESTRAINT CONTROL NEEDED TO BE REPLACED BUT THE PARTS WERE NOT AVAILABLE. A RECALL NOTICE WAS LATER RECEIVED IN FEBRUARY OF 2015 FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,400.

Electrical System › Instrument Cluster/Panel
Filed Feb 12, 2016150,000 milesME

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE INSTRUMENT CLUSTER WOULD SUDDENLY SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. UPDATED 06/29/16*LJ THE CONSUMER STATED WHEN THE INSTRUMENT PANEL FAILED, HE RAN OUT OF GAS. UPDATED 08/02/16.*JB

Air BagsCrash
Filed Feb 12, 2016150,000 milesKY

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH AND SKIDDED ON ICE, THE VEHICLE CRASHED INTO AN EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Feb 12, 2016CA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Feb 11, 2016NJ

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Feb 11, 2016PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAG) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Jeep Liberty → · Every Liberty year → · How the figures are calculated →