Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
CONSUMER COMPLAINS OF THE SEATBELTS BEING TOO SHORT, THEY WILL NOT HOLD, AND THEY DO NOT COMPLY WITH MASSACHUSETTS SAFETY LAW, ALSO CONSUMER REQUESTED SEAT BELT EXTENDERS BUT HASNOT RECEIVED THEM YET. *JG *AK
WAS BACKING VEHICLE UP AND NOTICED A BELT IN DRIVEWAY. STOPPED VEHICLE AND PICKED BELT UP. ONCE IN VEHICLE, WAS NOT ABLE TO STEER. VEHICLE TOWED TO DEALER, AND WAS INFORMED BY MECHANIC THAT STEERING BELT HAD BECOME DISLODGED AND FELL OFF.*AK
WHILE VEHICLE WAS GOING ABOUT 45MPH CONSUMER HAD TO APPLY BRAKES FAST, AND PASSENGER'S SEAT WENT FORWARD INTO DASHBOARD. SAME PROBLEM HAPPENED TO DRIVER'S SEAT 2 WEEKS APART. DEALER ORDERED A WHOLE NEW SEAT ADJUSTMENT TO REMEDY PROBLEM.*AK
THE VEHICLE PULLS TO THE RIGHT AND SEVERAL ATTEMPTS HAVE BEEN DONE; IT CONTINUES TO PULL TO THE RIGHT.
MY SON HIT A 50FT TREE HEAD ON AND THE AIR BAGS DID NOT DEPLOY. HE AND HIS PASSENGER WERE BOTH INJURED AND CHRYSLER IS TELLING ME THAT HE WASN'T GOING FAST ENOUGH OR HIT HARD ENOUGH TO DEPLOY AIR BAGS. PASSENGER'S HEAD BROKE WINDSHIELD AND MY SON'S TOOTH IS LOOSENED BY HITTING STEERING WHEEL. THE FRONT END FRAME OF JEEP IS BENT. NOT HARD ENOUGH?
SINCE DATE OF PURCHASE CONSUMER HAS TAKEN VEHICLE TO DEALERSHIP TWICE BECAUSE VEHICLE PULLS TO THE RIGHT WHILE DRIVING.*AK CONSUMER FEELS THE PROBLEM IS STEERING RELATED. *SLC
CONSUMER WAS SLOWING VEHICLE DOWN WHILE GOING 25MPH, AND 30-40 FEET BEFORE IT ALMOST CAME AT A STAND STILL, ENGINE REVVED AND VEHICLE WAS TRYING TO GO FORWARD. REAR WHEELS WERE STILL SPINNING, AND ONLY WAY TO STOP VEHICLE FROM GOING FORWARD WAS TO PUT IT IN NEUTRAL. DEALER HELD VEHICLE FOR 2 DAYS, AND COULDN'T FIND ANYTHING WRONG WITH IT. *AK *SLC
CONSUMER WAS TRAVELING 30MPH ON HIGHWAY AND HEARD A NOISE COMING FROM REAR OF VEHICLE. SHE WAS ABLE TO PULL OVER TO THE SHOULDERS, AND THERE WAS A BURNING SMELL. SHE NOTICED THAT RIGHT REAR TIRE HAD EXPLODED FROM INSIDE OF TIRE. GOODYEAR, WRANGLER SRA#A, 16INCH, DOT 4B08DYWR1501. THERE WERE NO INJURIES AT THIS TIME.*AK
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Jeep Liberty → · Every Liberty year → · How the figures are calculated →