“[XXX] My son’s 2004 jeep liberty with 90k miles was towed to Andy Mohr Chrysler Dodge Jeep Ram4505 W 96th St Indianapolis, IN 46268 by Cooks. I requested the vehicle be towed bc at approximately 530am i was driving the vehicle in the parking lot and turned right out of the parking lot in order to pull to a stop sign.”
Owner complaint, filed Sep 5, 2024
“While driving down the highway, I heard a big clunk and then the vehicle began to go back and forth on the road making it difficult to control. Upon inspection the passenger rear control arm fractured. It was very corroded as was the drivers side.it was just in for an alignment.why was my state not included in the recall,we use salt too.”
Owner complaint, filed Aug 9, 2017 at 156,000 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the suspensionRecall (red: the suspension)NHTSA investigation opened
Complaints about the 2004 Liberty peaked in 2014, with 185 filed that year. Owners had filed 83 complaints about the suspension before the first recall that covers it, 06V288000 in August 2006; 333 more have come in since. In 2026 owners filed 1 so far.
Filed May 1, 2018239,904 vehiclesChrysler (FCA US LLC)
Defect. Chrysler (FCA US LLC) is recalling certain 2004-2007 Jeep Liberty vehicles. The rear suspension lower control arms can fracture due to excessive corrosion, causing a loss of vehicle control.
Risk. A fractured control arm can cause a loss of vehicle control, increasing the risk of a crash.
Remedy. Chrysler will notify owners, and dealers will replace the rear lower control arms, free of charge. The recall began June 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U38. Note: This recall is an expansion of recall 12V-085. Vehicles included in that campaign are not included in this recall.
Filed Jun 19, 20131,560,000 vehiclesChrysler Group LLC
Defect. Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Risk. A fuel leak in the presence of an ignition source may result in a fire.
Remedy. Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
Defect. Timken is recalling certain non-formed, front wheel hubs, part number HA599467, which were sold to retail and automotive distributors in the automobile aftermarket as front wheel hub replacements designed only for use on certain 2002 through 2005, 4X4, non-ABS, Jeep Liberty vehicles. These front wheel hub units can be mistakenly sold to owners and installed on 4X2 versions of the Jeep vehicles.
Risk. If the non-formed hub unit is installed on a Jeep Liberty 4x2 model (which does not use an axle nut for hub retention), the vehicle wheel will not be secure and a front wheel separation may occur, increasing the risk of a crash.
Remedy. Timken has notified retail stores that have received the subject parts. The front wheel hubs will be replaced free of charge. Owners who may have purchased the affected units should contact Timken at 1-330-471-3693 for more information. This recall is being conducted by Timken, not Chrysler/Jeep.
Filed Mar 5, 2012346,900 vehiclesChrysler Group LLC
Defect. IN JUNE 2012, CHRYSLER EXPANDED THIS RECALL TO INCLUDE MODEL YEAR 2006 AND 2007 JEEP LIBERTY VEHICLES, REPRESENTING AN ADDITIONAL 137,176 VEHICLES. THIS RECALL NOW CONCERNS CERTAIN MY 2004-2007 JEEP LIBERTY VEHICLES. THE TOTAL NUMBER VEHICLES BEING RECALLED IS NOW 346,900. THESE VEHICLES WERE MANUFACTURED FROM JULY 3, 2003 THROUGH JUNE 29, 2007. THE RECALL ADDRESSES THOSE VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. SOME VEHICLES MAY BE EQUIPPED WITH REAR LOWER CONTROL ARMS THAT CAN EXPERIENCE A REAR SUSPENSION LOWER CONTROL ARM FRACTURE DUE TO EXCESSIVE CORROSION DUE TO APPLICATION OF ROAD SALTS DURING WINTER WEATHER CONDITIONS.
Risk. A FRACTURE OF THE REAR LOWER CONTROL ARM MAY RESULT IN A LOSS OF VEHICLE CONTROL AND MAY LEAD TO A VEHICLE CRASH.
Remedy. CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE REAR LOWER CONTROL ARMS ON ALL AFFECTED VEHICLES ORIGINALLY SOLD IN, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 26, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Filed Jun 19, 200944 vehiclesRock Krawler/Pure Performance Group, Inc
Defect. ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
Risk. THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
Remedy. ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Suspension › Front › Control Arm › Lower Ball Joint06V288000
Filed Aug 3, 2006826,687 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN TRUCKS, THE CONSTANT TENSION FRONT LOWER BALL JOINTS MAY EXPERIENCE CONTAMINATION. IF THE VEHICLE IS OPERATED FOR AN EXTENDED PERIOD WITH THIS CONDITION, THE BALL JOINT MAY EVENTUALLY EXPERIENCE WEAR AND LOOSENESS.
Risk. WHEN THE DRIVER CONTINUES TO OPERATE THE VEHICLE WITH THIS CONDITION, THE CONTAMINATION CAN LEAD TO CORROSION, ACCELERATED WEAR AND POSSIBLY SEPARATION FROM THE STEERING KNUCKLE CAUSING A LOSS OF VEHICLE STEERING CONTROL INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE FRONT LOWER BALL JOINTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 11, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Defect. CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk. LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy. AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Filed May 24, 200627,176 vehiclesCk Motorsport, Inc.
Defect. CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy. CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Filed Mar 23, 200661,944 vehiclesPro-A Motors, Inc.
Defect. CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy. PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Defect. ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES ONLY, TWO VALVE COVER STUDS MAY INTERFERE WITH THE FUEL INJECTOR AND ALTERNATOR WIRING HARNESSES.
Risk. DAMAGE TO THE ALTERNATOR WIRING HARNESS COULD RESULT IN AN UNDER HOOD FIRE.
Remedy. DEALERS WILL ADD PROTECTIVE CAPS TO THE VALVE COVER STUDS AND RE-ROUTE THE AFFECTED WIRING HARNESS TO PROVIDE CLEARANCE. OWNER NOTIFICATION BEGAN ON JULY 19, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Filed Mar 4, 20042,875 vehiclesDaimlerchrysler Corporation
Defect. ON SOME SPORT UTILITY VEHICLES, CERTAIN REMOTE KEYLESS ENTRY (RKE) INPUT MAY CAUSE THE BODY CONTROL MODULE (BCM) SOFTWARE TO ACTUATE THE DOOR LOCK MOTORS CONTINUOUSLY.
Risk. THIS CAN CAUSE THE LOCK MOTOR BEARINGS TO OVERHEAT AND SEIZE. IF THIS OCCURS, THE DOOR LOCK SYSTEM WILL BECOME INOPERATIVE.
Remedy. DEALERS WILL INSPECT AND REPLACE, AS NECESSARY, THE DOOR LATCH ASSEMBLIES AND THE BCM SOFTWARE WILL BE UPDATED. OWNER NOTIFICATION BEGAN ON MAY 10, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Filed Feb 3, 200496 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A RECENT SOFTWARE PROGRAMMING ERROR, THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION WAS INADVERTENTLY OMITTED FROM THE VEHICLE CERTIFICATION LABEL.
Risk. THE VEHICLE OWNER WOULD NOT BE AWARE OF THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION FOR THEIR VEHICLE.
Remedy. OWNERS WILL BE PROVIDED WITH A CORRECTED TIRE CERTIFICATION LABEL. OWNER NOTIFICATION BEGAN ON MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
All 13 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 5 name the 2004 Liberty.
Crash Related Fuel Tank FiresEngineering analysis EA12005Closed
Opened Jun 12, 2012Closed Nov 14, 2014Led to recall 13V252000fuel system
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact …
Rear Suspension Control Arm FailureEngineering analysis EA11013Closed
Opened Sep 15, 2011Closed Mar 14, 2012Led to recall 12V085000suspension
In a letter dated March 2, 2012 Chrysler Group LLC (Chrysler) submitted a Defect Information Report (NHTSA recall No. 12V-085) to the NHTSA identifying a safety defect regarding rear suspension lower control arm corrosion in approximately 210,000 model year (MY) 2004 and 2005 Jeep Liberty vehicles, originally sold or currently registered in a Salt-belt state (Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the …
Rear Suspension Control Arm FailurePreliminary evaluation PE11013Closed
Opened Apr 18, 2011Closed Sep 15, 2011suspension
During Preliminary Evaluation (PE11-013), the Office of Defects Investigation (ODI) conducted an analysis of consumer field data from its Vehicle Owner Questionnaire (VOQ) database and from complaint data submitted to ODI by Chrysler. ODI's analysis of VOQ data identified 13 complaints alleging failure of either the right or left rear lower control arm due to excessive corrosion.All of these complaints were associated with vehicles originally sold or registered in a salt belt state (for the purposes of this investigation, 'salt belt' includes Connecticut, Delaware, Illinois, Indiana, Iowa, …
FRONT SUSPENSION BALL JOINT SEPARATIONEngineering analysis EA06008Closed
Opened May 31, 2006Closed Aug 24, 2006Led to recall 06V288000suspension
On january 6, 2006, the office of defects investigation (odi) opened a preliminary evaluation to investigate alleged front suspension lower ball joint separationin certain model year (my) 2004 jeep liberty vehicles.odi sent a letter to the manufacturer on february 7, 2006 requesting information about these and other jeep liberty vehicles.consequently, the investigation was upgraded to an engineering analysis on may 31, 2006 and the range of subject vehicles under investigation was expanded to include all my 2002-2006 jeep liberty vehicles.odi is aware of 566 non-duplicative complaints …
FRONT SUSPENSION BALL JOINT SEPARATIONPreliminary evaluation PE06004Closed
Opened Jan 6, 2006Closed May 31, 2006suspension
On january 6, 2006, the office of defects investigation (odi) opened a preliminary evaluation to investigate alleged front suspension lower ball joint separation while driving in certain model year (my) 2004 jeep liberty vehicles.odi sent a letter to the manufacturer on february 7, 2006 requesting information about these and other jeep liberty vehicles.odi is aware of 93 non-duplicative complaints that allege involuntary front suspension lower ball joint separation in the subject vehicles.odi is also aware of two alleged injury incidents related to the alleged defect (one crash incident and …
Technical service bulletins
70 on file
Repair instructions the manufacturer sent its dealers for the 2004 Liberty. Not recalls: the fix is usually free only while the car is under warranty.
electrical system 13transmission 12equipment 10engine 9body and frame 7trailer hitch 4airbags 4wheels 3
Crash test ratings
NHTSA 5-star safety ratings
Version tested
Overall
Frontal
Side
Rollover
Rollover risk
2004 Jeep Liberty 4-DR.
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★★★★★
21.9%
New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.
What owners reported
Newest filings
Suspension
Filed Sep 30, 2026PA
Original right side lower ball joint broke at 59,000 miles.
Suspension
Filed Jul 9, 2025NM
Yes I checked for recall on my 04 jeep liberty suspension and there is a recall on it I was driving my jeep and it is pulling so much that it's scary to drive but it's the only vehicle I have to get back and fourth to work so I researched it and everything it's saying on the recall is what is going on I'm afraid to get in a wreck and not only hurt my but mostly hurt anyone else in a crash where can I take it to get fixed
Unknown or Other
Filed Jun 18, 2025VA
Rt passenger lower ball joint broke. Found out it was an older recall for this when I didn't own the jeep. Want to know if the recall could still be good
Tires
Filed May 28, 2025NH
Tires shake, grind and make a pulsing noise when trying to stop.
Tires › Pressure Monitoring and Regulating Systems
Filed May 28, 2025NH
The tires began vibrating no matter what speed. The sidewall became very thin. The tire pressure monitoring sensor light keeps coming on even though the tires and TPMS sensors are brand new
Suspension
Filed Apr 8, 2025TX
I was going around a corner when it felt like a cinder block was under it. I stopped and looked but it wouldn't go and the driver's wheel was slumped where you couldn't drive it. I called the tow truck and had it towed to get it fixed. The Lower Ball Joint and control arm had to be replaced on both sides in the front. It was going to happen on the passenger side also. If I would have been on the freeway my car would have flipped and I wouldn't have survived. The back tires had a recall on them that I had done. Also the upper Ball joints had to be replaced.
Suspension
Filed Sep 5, 2024IN
[XXX] My son’s 2004 jeep liberty with 90k miles was towed to Andy Mohr Chrysler Dodge Jeep Ram4505 W 96th St Indianapolis, IN 46268 by Cooks. I requested the vehicle be towed bc at approximately 530am i was driving the vehicle in the parking lot and turned right out of the parking lot in order to pull to a stop sign. Shortly after turning the wheel to the right I heard grinding that got progressively worse as I continued to coast to the stop sign. Then i heard a loud noise a and couldn’t move the vehicle. The tire fell off and I got out and fluid was leaking from vehicle. I researched recall for this vehicle and there were several regarding ball joints and knuckles rusting and breaking. I called the dealership days after it was towed and Spoke with Landon (sales) @935am he noted there was a Recall on ball joints 9/12/2006 and he said he would print the document he will review notes pass to Corey (service) and I should get a call back the following Monday. I never heard back. I called the dealership to follow up on status of recall and repairs. I never received an any confirmation that any research was done on the recall but I did approve the repairs. However I continue to find so much information on problems with this issue . I would like to be reimbursed for the repairs. The car was a gift from my son’s grandmother and was in immaculate condition despite being older vehicle she rarely drove it as the mileage reflected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
Electrical System
Filed Apr 30, 2024KY
I have a 2004 Jeep Liberty and while DRIVING AND MAKING TURNS, THE STEERING WHEEL MADE A LOUD GRINDING NOISE. THE NOISE WAS ALSO HEARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. I got woke up this morning with the alarm going off.. no one was around the Jeep.. I know this because I have security cameras.. my husband check the fuse box and inside they were water in the fuse box..which it rain last night and I don’t know how it is getting wet.. my lights are wanted to stay on. And when I turn the ignition off my Jeep off wants to continue running.. I have had it to several different mechanics and no one seems to know exactly what the problem is.. please help me fix this problem..
Tires › Sidewall
Filed Feb 21, 2024FL
While driving at speed (~70 mph) on the Interstate, while on a straightaway, the vehicle began to sway as if being pushed by wind or like being passed by a semi truck. The swaying continued for 10 to 20 seconds before the rear passenger tire sidewall suffered a sudden catastrophic failure which made steering the vehicle very difficult. I had not struck any significant road debris prior to this incident or taken the vehicle off-road since purchasing the tires. The vehicle was able to stop in the breakdown lane without losing control. There were no injuries or other incidents as a result of the tire failure. The driver replaced the tire with a spare. The tire repair shop replaced the failed tire under the manufacturers warranty. Approximate miles on the failed tire - ~5000 miles Length of service - < 4 months Tire Size - P 235 / 70 R 16
Structure
Filed Sep 19, 2023183,674 milesNC
The contact owns a 2004 Jeep Liberty. The contact stated received notifications of NHTSA Campaign Numbers: 06V288000 (Suspension), 13V252000 (Fuel System, Gasoline, Structure), and 18V278000 (Suspension). The contact scheduled a recall repair appointment, and after arriving at the dealer, was informed that parts were not yet available for the recall repairs. The dealer suggested that the appointment be rescheduled. The appointment was rescheduled. The contact stated while driving at an undisclosed speed, the ball joints fractured. The vehicle was towed to the dealer. The contact stated that the dealer had the vehicle for almost a month before the contact was advised that the recall repairs could not be completed due to other vehicle failures. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 183,674. Parts distribution disconnect.
Suspension
Filed Sep 13, 2023250,000 milesNY
The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA Campaign Number: 12V085000 (Suspension). The vehicle was taken to an undisclosed dealer, where the recall repair was completed; however, the contact stated that while driving approximately 30 MPH, the vehicle started shaking violently. The contact was able to drive the vehicle to a parking lot where the front passenger’s side wheel detached from the vehicle. There were no warning lights illuminated. The vehicle was towed to the residence. An undisclosed dealer was notified of the failure and the contact was informed that the vehicle was under a parts warranty. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 250,000.
Visibility
Filed May 15, 2023164,000 milesTX
The contact owns a 2004 Jeep Liberty. The contact stated that while driving at an undisclosed speed, the rear windows failed to operate as needed. The vehicle was taken to an independent mechanic, who informed the contact that the control module needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 164,000.
Engine
Filed Feb 25, 2023SC
My jeep liberty's check engine light has come on I've done every thing my obd2 scanner has said is wrong but this piece of [XXX] will not come outta limp mode so there for the rpms will not go over 2500 rpms and id like to know [XXX] is causing it to do that I've seen videos on YouTube that says it Bent valves and I need to replace with an upgraded version but I just bought this [XXX] thing and only have it maybe 2 months before it started doing this [XXX] and just paid God [XXX] $3,500 for this [XXX] God [XXX] piece of [XXX]some one please help before I put a rag in the gas tank and light that [XXX] on fire I'm [XXX] sick and tired of always getting the [XXX] end of the stick when it comes to me getting vehicles. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Power Train › Axle Assembly
Filed Oct 12, 202285,439 milesNJ
The contact owns a 2004 Jeep Liberty. The contact stated that after making a left turn, the front driver-side wheel detached and no warning lights were illuminated. The vehicle was then towed to an independent mechanic where it was diagnosed that the lower ball joints, the upper control arms, and the axle had to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 85,439.
Suspension
Filed Aug 21, 2022SC
Was turning into a parking spot at a convenient store and my driver front lower ball joint snapped at the base it is a clean break you can hold part in back to gather without gaps. Only if I could glue it back together it would look unbroken. Just joking but yeah at least I wasn’t driving down the road
Suspension
Filed Mar 3, 2022145,000 milesCA
The contact owns a 2004 Jeep Liberty. The contact stated that the vehicle intermittently lost motive power with the check engine warning light illuminated. The contact also stated that an abnormal noise would emit from the suspension. The vehicle was taken to an independent mechanic and she was informed that the engine needed to be replaced. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 145,000.
Air BagsCrash1 injured
Filed Jan 24, 2022200,000 milesKY
The contact owns a 2004 Jeep liberty. The contact stated that while driving at 20 MPH going through the green traffic light her vehicle had been hit by another vehicle in the intersection passing a red light. The contact stated that her vehicle was crashed head-on, however, the air bags did not deploy. The contact stated that a police report was filed, and the vehicle was towed. The contact stated that the ambulance was dispatched to the scene to evaluate her, and had determined that she was okay at the time and did not have to go to the hospital. The contact stated that she only suffered from a few bruises. The manufacturer nor the dealer were notified of the failure. The mileage failure was 200,000.
Seat Belts
Filed Oct 16, 2021NC
The driver side seatbelt will not stay buckled has a hard time to buckle if it does and then comes unbuckled again driving down the road. There has been numerous complaints I see already for this what do I need to fix it
Suspension
Filed Aug 12, 2021IN
I made an appointment at my local Jeep Deslership to have the recall hitch installed. Upon arrival, the service representative told me he needed to hook up a device to read my Jeeps computer codes. I declined that service because I only wanted the recall processed. He then informed me that a hitch couldn't be installed by 5pm "when they closed". After a 30 minute wait, the service representative told me that the bolts in the grame were "to rusted" to be removed to install the hitch. I would like to know if I can file for financial reimbursement when I pay for another business to install the hitch since I've given Jeep the opportunity to fix the recall and they've refused.
Steering
Filed Jul 20, 2021KY
Control arm just instantly broke while I was driving down the highway. I didn't know about the recall till I seen it on web site so no authorities were contacted.
Fuel System, Gasoline
Filed Mar 24, 2021130,000 milesMI
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT AFTER PLACING FUEL INTO THE VEHICLE, THE FUEL SPEWED OUT OF THE FUEL TANK. DUE TO THE FAILURE, THE CONTACT WAS UNABLE TO PLACE FUEL INTO THE FUEL TANK. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE MINOR REPAIRS WERE MADE TO THE VEHICLE HOWEVER, HE WAS UNABLE TO DETERMINE THE CAUSE FOR THE FAILURE HOWEVER, THE FAILURE PERSISTED. THE CONTACT ATTEMPTED TO REACH THE MANUFACTURER BUT WAS UNABLE TO SPEAK WITH A REPRESENTATIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Suspension
Filed Mar 8, 2021204,038 milesFL
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT WAS APPROACHING A STOP SIGN AT 3 MPH, WHEN THE FRONT PASSENGER'S SIDE BALL JOINT FRACTURED. THE RIM AND THE FRAME LOWERED AND THE WHEEL DETACHED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT STATED HE SAW ONLINE THAT HIS VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION) AND INFORMED BECK CHRYSLER DODGE JEEP RAM (256 US-17, PALATKA, FL 32177) OF THE FAILURE AND RECALL HOWEVER, THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS ALREADY REPAIRED UNDER RECALL SEVERAL YEARS AGO. A VIN SEARCH WAS PERFORMED AND THE RESULT SHOWED THAT THE RECALL REPAIR WAS NOT PERFORMED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 204,038.
Power Train
Filed Nov 24, 2020100,000 milesPA
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40-50 MPH, THE VEHICLE FAILED TO SHIFT INTO GEARS CORRECTLY. THE CONTACT STATED THAT THE RPM SURGED WHILE DRIVING 40-50 MPH. THE CONTACT STATED THAT THE VEHICLE JERKED DURING THE FAILURE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT OCCASIONALLY THE TRANSMISSION CEASED IN FIRST GEAR. THE VEHICLE WAS DIAGNOSED BY HER SON WHO RETRIEVED DTC CODES: P0700 (TCM) AND P0734 (INCORRECT GEAR RATIO). THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Electrical System
Filed Nov 21, 2020103,000 milesMD
NOT SURE WHEN LOCKS STOPPED ONLY DRIVERS DOOR LOCKS WITH FOB. MAIN PROBLEM DRIVERS REAR BLINKER-STOP LIGHT NOT WORKING REPLACED BULBS AND NOTHING. WHOLE UNIT DOESN'T WORK.
Electrical System
Filed Nov 17, 202010 milesCT
THIS CAR HAS AN ELECTRICAL ISSUE THAT NO-ONE CAN FIGURE IT OUT. IT KEEPS GIVING US ALL THESE ERROR CODES: P0430, P2305, P2311, P2317 AND P0430. WE HAD REPLACED ALL THE SPARKPLUGS, THE ELECTRIC COILS, BATTERY, STARTER, THE COMPUTER (PCM), IGNITION SWITCH, THE 02 SENSOR AND STILL THE CAR WILL NOT STAY ON AND SHAKES WHILE IS RUNNING.
Structure › BodyCrash
Filed Nov 4, 2020235,000 milesNC
ABOUT A MONTH AGO I WAS COMING UP THE MOUNTAIN AND IT WAS HARD TO STERE AND IT MADE ME HIT A GARD RAIL ON THE OTHER SIDE OF THE ROAD AND THEN ABOUT A WEEK AGO I WAS GOING TO TOWN AND I STOPPED AT THE STORE TO GET GAS AND TURN IT OFF AND IT WOULD NOT START BACK SO I DON'T NO WHAT IS WRONG
Service BrakesFire
Filed Oct 29, 202018,771 milesKY
FRONT BRAKES GOT STUCK WHILE I WAS DRIVING GOT STUCK BEFORE BUT HAD GOT FIXED AND THEN HAPPENED AGAIN THIS TIME CAUGHT FIRE
Service Brakes
Filed Oct 29, 2020157,284 milesMO
I WAS DRIVING DOWN HARDY ST IN KCMO ON MY WAY HOME START HEADING CLUNKING RATTLING NOISE THEN A POP AND JEEP CAME TO A SUDDEN GAULT. CAR IN BACK ME SWIRVED INTO RESIDENT YARD TO AVOID ACCIDENT I PUT CAR IN PARK THEN BACK IN DRIVE CAR ENGAGE FORWARD BUT FRONT WHEELS APPEARS LOCKED AS IF PARK BRAKES WERE ON I DID THE SAME WITH REVERSE JEEP ENGAGE BACKWARD BUT COULDN'T MOVE I WAS STUCK IN THE MIDDLE OF THE STREET I PUT JEEP IN NEUTRAL BUT FRONT WHEELS REMAINED LOCKED AND STAYED LOCKED EVEN WHEN TOWED OFF.
Electrical System
Filed Oct 9, 2020197,000 milesID
DRIVERS SIDE DOOR LOCK AND REAR VIEW MIRROR CONTROL DOES NOT WORK AT ALL. SEEMS TO BE THE WIRING THAT GOES THRU THE DOOR INTO THE BODY. THIS IS A SAFETY HAZARD. NOT POSSIBLE TO GET A PHOTO DUE TO THE COVERING OF THE WIRES CANNOT BE OPENED.
Power Train
Filed Sep 29, 2020117,800 milesNJ
TRANSMISSION PUMP OR TRANSMISSION ISSUES WITH NO WARNING. SEEMS JEEPS FROM THIS YEAR OR RANGE OF YEARS FOR JEEP LIBERTY ARE PRONE TO TRANSMISSION ISSUES
Structure › Body
Filed Sep 24, 2020178,000 milesMO
I HAD JUST GOTTEN OFF THE HIGHWAY AND TOOK THE WRONG TURN SO IN THE MIDDLE OF THE STREET I TRIED TO WHIP A UTURN AND WHEN I TURNED MY WHEEL TO THE LEFT I HEARD A LOUD CRACK AND MY VEHICLE WAS UNLEVEL SO I ASKED MY PASSENGER TO SEE IF WE HAD BLOWN A TIRE AND HE SAID IT LOOKED FINE BUT I GOT OUT AND LOOKED AND SAW THAT THE WHOLE ENTIRE WHEEL ASSEMBLY FELL OFF. I HAD BRAKE FLUID DRAINING IN THE STREET AND THERE WAS THE PIECE (CONTROL ARM) THAT WAS SNAPPED IN HALF LEAVING MY CAR STUCK AND BROKEN .
Power Train
Filed Sep 22, 2020140,000 milesNY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE AND SHIFTING THE GEAR SHIFTER INTO PARK, THE TRANSMISSION FAILED TO ENGAGE, ALLOWING THE VEHICLE TO ROLL BACKWARDS. THE CONTACT ENGAGED THE PARKING BRAKE AND TURNED THE STEERING WHEEL TO THE CURB TO STOP THE VEHICLE FROM ROLLING. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND DETERMINED THAT ENGINE MODULE NEEDED TO BE UPDATED. A DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 05V460000 (POWER TRAIN) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Structure › Body
Filed Aug 27, 2020141,000 milesFL
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ORLANDO DODGE LOCATED AT 4101 W COLONIAL DR, ORLANDO, FL 32808) REGARDING NHTSA CAMPAIGN NUMBER: 13V252000 (STRUCTURE). THE CONTACT WAS INFORMED THAT THE REMEDY TO INSTALL A TRAIL HITCH TO REAR OF THE VEHICLE COULD NOT BE COMPLETED DUE TO RUSTING OF THE SUB FRAME. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.
Suspension
Filed Jun 4, 2020230,000 milesTX
II OWN THIS VEHICLE SINCE 2014 SINCE THAN I BEING REPLACE TIRES ALMOST EVERY YEAR & REPLACED THE SUSPENSION ARM CONTROL, STRUTS/SHOCKS ETC. & STILL HAVE PROBLEMS WILL I DRIVING. SHAKES & BOUNCES TOO MUCH I AFRAID TO HAVE AN ACCIDENT OR HURTS SOMEBODY. SPECIALLY WENT AM ON THE OPEN HIGHWAY (FREEWAYS). *TR
Engine
Filed Apr 16, 2020135,000 milesGA
WHILE DRIVING WOULD RUN ROUGH, STALL OUT WHILE STOPPED, STEPPING ON GAS BOGS DOWN THE ENGINE MAKING THE VEHICLE NOT MOVE ON HIGHWAY, STREET DRIVING, TURNING LEFT OR RIGHT. REPLACED ALL FUEL INJECTORS FUEL PUMP, CHARCOAL CANISTER, PLUGS AND COILS, STILL A PROBLEM TOOK TO GARAGE STATED A RECALL ON CYLINDER HEADS. *TR
Electrical System
Filed Mar 23, 2020145,000 milesMD
BOTH REAR PASSENGER AND DRIVER SIDE WINDOW KEEP FAILING, THE WINDOW REGULATOR ASSEMBLY KEEPS GOING UP AND I HAD TO REPLACE THEM TWICE
EngineCrash
Filed Mar 10, 2020160,000 milesGA
FRONT SUSPENSION WENT OUT LOST ALL CONTROL OF VEHICLE
Suspension
Filed Mar 10, 202090,000 milesPA
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS CORROSION ON THE REAR LOWER CONTROL ARM. THE CONTACT ASSOCIATED NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION) WITH THE FAILURE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Electrical System
Filed Jan 21, 20203 milesCO
THE STEERING GEAR IS COMING APART AND IS SLIPPING WHICH CAUSES IT TO FEEL LIKE YOU'RE DRIVING SIDEWAYS DOWN THE ROAD. THE WINDOWS WILL NOT GO DOWN WITHOUT MAKING A HORRIBLE NOISE AND THE THERMOSTAT HOUSING NEEDS TO BE REPLACED. AFTER DRIVING THE JEEP IT SMELLS LIKE ITS BEEN ON FIRE.
Air Bags
Filed Dec 23, 2019FL
TWO ISSUES AS FOLLOWS; 1) THE LOWER FRONT BALL JOINTS HAD DETERIORATED AND MAKE A LOUD POPPING AND CLUNKING NOISE WHEN TURNING AT LOW SPEEDS. OUR MECHANIC SAYS THE LOWER FRONT BALL JOINTS HAVE COMPLETELY FAILED, CREATING A VERY DANGEROUS SAFETY ISSUE. 2) THE AIRBAG LIGHT STAYS ON, DOES NOT TURN OFF.
Steering
Filed Dec 20, 2019NY
MY STEERING WHEEL IS HARD TO TURN MAKES A LOUD NOISE SHEATHED MY CAR IS WARMED UP OR NOT IT HAS POWER STEERING
Suspension
Filed Nov 18, 2019125,000 milesGA
FRONT LOWER BALL JOINTS ARE DAMAGED. CAUSING A LOT OF NOISE AND IS SAFETY HAZARD WHILE DRIVING. JEEP DEALER STATED THE BALL JOINTS WERE REPLACED BACK IN 2007, 14 YEARS AGO.
Suspension
Filed Nov 18, 2019160,000 milesGA
FRONT LOWER BALL JOINTS ARE DAMAGED. CAUSING A LOT OF NOISE AND IS A HAZARD WHILE DRIVING. JEEP DEALER STATED BALL JOINTS WERE REPLACED BACK IN 2007, 14 YEARS AGO.
Engine
Filed Oct 30, 2019140,000 milesFL
OIL PUMP WENT OUT AND OIL LIGHT IS ON AND STARTING TO MAKE NOISES IN THE TOP END.
Fuel/Propulsion System
Filed Oct 21, 201996,000 milesKY
THE VEHICLE DIES AFTER FILLING IT UP WITH FUEL. IT HAS NOW HAPPENED TO US MULTIPLE TIMES, FROM WHAT I HAVE BEEN READING IT HAS BEEN HAPPENING TO LOTS OF OTHER PEOPLE WITH JEEPS/CHRYSLERS AS WELL
Suspension
Filed Oct 18, 2019120,000 milesCT
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. AS THE CONTACT WAS PULLING INTO HER DRIVEWAY, THE LOWER BALL JOINT DISCONNECTED FROM THE VEHICLE. THE VEHICLE WAS LOWERED ONTO THE TIRES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER BALL JOINT WAS UNABLE TO BE OILED, WHICH CAUSED THEM TO LOOSEN AND DETACH FROM THE VEHICLE. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Visibility/Wiper
Filed Oct 17, 201960,000 milesOH
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 20 MPH, THE REAR PASSENGER WINDOW REGULATOR FELL UNEXPECTEDLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER SIDE WINDOW REGULATORS WERE PREVIOUSLY REPLACED. THE VEHICLE WAS TAKEN TO MCHUGH CHRYSLER DODGE & JEEP (LOCATED AT 3420 MAPLE AVE, ZANESVILLE, OHIO 43701,(740) 453-0663), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
TiresCrash
Filed Sep 23, 2019110,025 milesMI
TIRE PRESSURE IN ALL VEHICLE AND TRAILER TIRES CHECKED PRIOR TO DEPARTURE ON 270 MILE TRIP. DRIVING 10 MPH UNDER SPEED LIMIT IN RIGHT INTERSTATE LANE WHEN, WITHOUT WARNING, SIDEWALL OF THE HANKOOK DYNAPRO AT/M TIRE BLEW OUT. TIRE MOUNTED ON VEHICLE'S RIGHT REAR. NO BRAKE APPLIED. VEHICLE'S RAPID LOSS OF SPEED AND INSTABILITY CAUSED TRAILER TO GO OUT OF CONTROL DESPITE NEW ANTISWAY BAR. VEHICLE PULLED/TURNED RAPIDLY TO THE RIGHT, LEAVING THE ROADWAY TRAVELING APPROXIMATELY 80' BEFORE COMING TO REST 90 TO THE ROADWAY IN THE DITCH. TRAILER BROKE FREE FROM VEHICLE DESPITE SAFETY CHAINS, ANTISWAY BAR, AND BALL LEVER LOCKED WITH PADLOCK. PADLOCK BODY WAS BROKEN BY THE BREAKAWAY AS WERE THE SAFETY CHAINS. ANTISWAY BAR RECEIVED AN APPROXIMATELY 30 CURVE TO THE BRAKING BAR (REESE BRAND). VIOLENT WHIPPING MOTION (RECORDED ON FRONT AND REAR DASHCAM CAMERAS AND BY WITNESSES) CAUSED MAJOR DAMAGE TO THE REAR OF THE VEHICLE WHEN IMPACTED BY THE TRAILER. TRAILER RECEIVED SOME FRONT BODY DAMAGE. FAILED TIRE HAS BEEN RETAINED. SPARE TIRE INSTALLED ON SITE. TIRES WERE A SET ALL WITH 8/32 TREAD. (NEW THESE TIRES HAD 11/32) TIRES WERE INSTALLED JUST UNDER 2 YEARS AGO. I HAVE INSTALLATION INVOICE FOUR 4 TIRE INSTALLATION. ILLINOIS STATE POLICE RESPONDED IMMEDIATELY TO INVESTIGATE. TROOPER CRABTREE.
Fuel/Propulsion System
Filed Sep 5, 2019140,000 milesIL
ON SEPT. 2, 2019 WHILE DRIVING ON ROUTE 23 OUR 2004 JEEP LIBERTY'S GAS TANK BROKE OFF AND WE DRAGGED IT DOWN THE ROAD WITH GAS POURING OUT, ANOTHER DRIVER ALERTED US THAT THE GAS TANK WAS DRAGGING. IF A SPARK HAPPENED WE WOULD HAVE BEEN SET ON FIRE. THE POLICE AND FIRE DEPARTMENT WERE CALLED AND OUR CAR WAS TOWED TO A REPAIR SHOP. I SAW A RECALL #18V278000 ONLINE TODAY 09/05/19, WE WERE NEVER NOTIFIED OF THIS RECALL.
Steering
Filed Sep 4, 2019140,000 milesTX
MANUFACTURERS RECALL: MY VEHICLE MAKES A SERIOUS VIBRATION IN THE STEERING WHEEL AND A LOUD HUMMING NOISE WHEN I DRIVE DOWN THE ROAD. IT PULLS TO THE RIGHT TERRIBLY AND WEARS OOT MY TIRES CONSTANTLY. IT FISH TALES WHEN I ACCELERATE THE GAS PETAL AND ALSO WHEN I TAKE MY FOOT OFF OF THE GAS. IT WALKS THE ROAD. AND FEELS UNSTABLE WHEN U REACH 60MPH. IT FEELS VERY UNSAFE AND DOES IT'S OWN THING WHEN WE ARE DRIVING . IT JUST GOES ALL OVER THE ROAD .THE RESULTS ARE THE SAME WHETHER IT'S BEING DRIVEN IN THE CITY OR HIGHWAY. UNPREDICTABLE MY VEHICLE HAS BEEN RECALLED BY CHRYSLER U38 IS THE RECALL NUMBER AND IT'S OFF THE RECALL EXPANSION OF 12V-085
Complaints 1-50 of 1,101, newest first, reproduced as filed.
It is not among the Liberty years to avoid. Owners filed 1,101 complaints, against about 703 for a typical Liberty year. The most common complaint is about the suspension (38%).
What is the most common problem with the 2004 Jeep Liberty?
The suspension: 416 of the 1,101 complaints (38%) are about it. Owners most often say it knocks, grinds or clunks (5%) and loses steering assist or the wheel locks (3%). The typical report comes at 50,100 miles.
How many recalls does the 2004 Jeep Liberty have?
13 safety recalls on file with NHTSA, the most recent filed May 1, 2018. The largest, 13V252000, covered 1,560,000 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2004 Jeep Liberty problems start?
Half of the complaints that record an odometer reading came in before 65,000 miles. For the suspension the midpoint is 50,100 miles.
Has NHTSA investigated the 2004 Jeep Liberty?
Yes, 5 times. The latest, EA12005 ("Crash Related Fuel Tank Fires"), was opened Jun 12, 2012 and closed Nov 14, 2014.
Are there service bulletins for the 2004 Jeep Liberty?
The manufacturer filed 70 technical service bulletins and other notices for it with NHTSA, most of them about the electrical system (13), the transmission (12) and the engine (9). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
2 deaths reported in complaints filed with NHTSA.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 1, 2018. Source: NHTSA Office of Defects Investigation.