Page 4 of 37 · complaints 151–200 of 1,808

2002 Jeep Liberty complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Fuel/Propulsion System
Filed Feb 11, 2016VA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Feb 11, 2016IA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Feb 10, 2016IN

WAS SENT A RECALL NOTICE OF A DEFECT IN THE OCCUPANT RESTRAINT CONTROL MODULE.# RO / NHTSA 15V-046. I AM GETTING THE RUNAROUND BY JEEP. I HAVE MADE SEVERAL ATTEMPTS TO CONTACT THEM AND JEEP SAYS PARTS ARE NOT AVAILABLE UNTIL FURTHER NOTICE.I FEEL MY SAFETY AS WELL AS THAT OF MY FAMILY IS AT RISK.

Air Bags
Filed Feb 8, 2016GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 5, 2016TX

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Feb 4, 2016130,000 milesVA

MY WIFE WAS DRIVING HER 2002 JEEP LIBERTY HOME ON 28 JAN 2016 ON CEDER ROAD CHESAPEAKE VA WHEN THE DRIVERS SIDE AIR BAG DEPLOYED. SEE WAS DRIVING THE SPEED LIMIT WHEN IT HAPPENED. THE JEEP DEALER HAS THE VEHICLE AND THE THE CASE NUMBER FRO CHRYSLER IS 28667697. I'VE BEEN TRYING TO GET THEM TO DO SOMETHING TO FIX THE VEHICLE AND TO GIVE A LOANER VEHICLE TO USE WHILE THE JEEP IS IN REPAIR. SO FAR THEY ARE SAYING THEY ARE EXPEDITING THE INVESTAGATION.

Air Bags
Filed Feb 2, 2016110,000 milesAZ

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER ADVISED THAT PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Suspension
Filed Feb 2, 2016200,000 milesFL

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE MAKING A TURN AND DRIVING APPROXIMATELY 2 MPH, A LOUD CLUNKING NOISE EMITTED FROM THE FRONT END AS THE VEHICLE COLLAPSED TOWARDS THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE FRONT LOWER BALL JOINT ASSEMBLY FRACTURED. IN 2006, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 03V460000 (SUSPENSION) HOWEVER, FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Air Bags
Filed Feb 1, 2016OH

I RECEIVED A RECALL FOR OCCUPANT RESTRAINT CONTROL MODULE A YEAR AGO AND HAVE BEEN TRYING TO GET IT FIXED WITHOUT ANY LUCK. THE PARTS ARE STILL NOT AVAILABLE AND IT HAS BEEN OVER A YEAR. I AM UNSATISFIED WITH THE ABILITY OF THE DEALER TO FIX MY RECALL IN A TIMELY MANNER.

Air Bags
Filed Jan 29, 2016WI

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jan 29, 2016FL

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jan 28, 2016183,000 milesFL

I HAVE 2 RECALLS ON MY JEEP RIGHT NOW. N46 AND R06- I WAS TOLD TODAY BECAUSE I LIVED IN WINTER CONDITIONS THAT THE N46 - CANNOT BE INSTALLED BECAUSE THERE IS CORROSION IN THE FRAME OF THE CAR MAKING IT IMPOSSIBLE FOR THE HITCH TO BE INSTALLED. SO IF I AM IN A COLLISION AND REAR ENDED MY FUEL TANK COULD EXPLODE. THE R06 COULD NOT BE PREFORMED WHICH IS THE OCCUPANT RESTRAINT CONTROL MODULE BECAUSE THERE HAVE BEEN NO PARTS AVAILABLE SINCE FEBRUARY OF 2015. SO I COULD BE DRIVING AND MY AIRBAGS COULD DEPLOY WHICH WILL RESULT IN AN ACCIDENT. I CALLED THE FCA RECALL ASSISTANCE CENTER AND THEY WERE UNABLE TO GIVE ME A SOLUTION TO EITHER ISSUE. I TOOK TIME OFF OF WORK TO HAVE THESE ISSUES RESOLVED AND IT WAS A WASTE OF MY DAY AND TIME NOT TO MENTION THE FACT THAT MY VEHICLE IS UNSAFE TO DRIVE.

Air Bags
Filed Jan 28, 2016TX

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 20, 2016MI

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE DEALER WAS UNABLE TO SUPPLY THE PART BEYOND A REASONABLE TIME FRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/04/16*LJ *CN

Air Bags
Filed Jan 14, 2016OH

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Suspension
Filed Jan 13, 2016153,000 milesVA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT FRONT PASSENGER SIDE UPPER BALL JOINT DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER AN UNKNOWN RECALL RELATED TO THE SUSPENSION IN 2007 BUT THE CONTACT STATED THAT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE FAILURE MILEAGE WAS 153,000. UPDATED 02/26/16*LJ *CN

Air Bags
Filed Jan 12, 20164,000 milesTN

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 12, 2016TX

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFCATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 11, 2016OH

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 8, 2016LA

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 7, 2016GA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 6, 2016TN

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jan 4, 2016IN

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMED PARTS NOT AVAILABLE.

Air Bags
Filed Jan 4, 2016FL

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/26/16*LJ UPDATED 03/14/16.*JB

Air Bags
Filed Jan 4, 2016166,000 milesTN

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 166,000.VIN TOOL CONFIRMS PARTS ARE UNAVAILABLE.

Air Bags
Filed Dec 29, 2015150,000 milesVA

AIRBAG LIGHT WILL NOT GO OUT TOOK IT TO LOCAL DEALER BUT THEY DO NOT HAVE THE PART GO FIX IT.

Air Bags
Filed Dec 22, 2015GA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Dec 22, 2015163,000 milesTN

TL* THE CONTACT OWNED A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE NEAR THE ENGINE. THE VEHICLE WAS DESTROYED. NO FURTHER DETAILS WERE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 163,000.

Air Bags
Filed Dec 16, 2015NM

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. . VIN LOOK UP CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 15, 2015IL

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 11, 2015TX

TAKATA RECALL THERE IS AN ISSUE WITH THE AIR BAG DASH LIGHT STAYING ON. THE JEEP DEALERSHIP DOES NOT HAVE AN ANSWER WHY THE LIGHT IS ON AND DOES NOT HAVE THE AIR BAG MODULE TO FIX THE RECALL. IS THIS A SENSOR PROBLEM OR A MODULE PROBLEM.

Air Bags
Filed Dec 10, 2015OH

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 02/04/16 *BF... UPDATED 05/09/18*JB *CN

Steering
Filed Dec 10, 201573,000 milesNY

AFTER AN INSPECTION IT WAS FOUND THAT MY UPPER CONTROL ARMS & BALL JOINTS ARE NO GOOD FROM MOSTLY CORROSION .I HAVE 73000 MILES ON THIS TRUCK. DOING RE SEARCH I FIND A RECALL FOR THIS EXACT SAME PROBLEM. THE RECALL STATES THAT THIS PROBLEM IS REGISTRATION SPECIFIC TO SALT BELT USAGE. AGAIN I QUALIFY FOR THAT PART AS WELL.THE RECALL IS J 17 AND IN CALLING JEEP THERE TELLING ME ABOUT THE VIN BUT NOT ABOUT THE SALT BELT STATE USEAGE .THE ARMS DO NOT CORRODE IN FLA BUT THEY DO IN NY . THE BALL JOINT AND ARM NEED REPLACEMENT THIS IS CLEARLY A MANUFACTURE DEFECT OF THE PART EXPOSED TO SALT. CALLING JEEP IS WORTHLESS CALLED NHSTA SAME RESULT

Air Bags
Filed Dec 10, 2015HI

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air BagsCrash
Filed Dec 10, 2015168,000 milesMI

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE THE CONTACT'S DAUGHTER WAS DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS OR INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. UPON NOTIFICATION OF THE FAILURE, THE MANUFACTURER SENT A PRIVATE INVESTIGATOR TO ASSESS THE DAMAGES ON THE VEHICLE. THE FAILURE MILEAGE WAS 168,000.

Air Bags
Filed Dec 8, 2015AZ

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/18/16*LJ UPDATED 02/23/16.*JB

Air Bags
Filed Dec 7, 2015WI

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Unknown or Other
Filed Nov 19, 2015NY

THE RELAY FLASHER IS BAD. PART # 56010158AD. I HAVE NO RIGHT BLINKER/FLASHER. I HAVE AN ORDER FOR A REPLACEMENT FOR OVER 4 MONTHS NOW. JEEP IS NOT MAKING THE PART AND HAS NO IDEA WHEN IT WILL BE REPLACED. NO EXCUSES - NOTHING. JUST SORRY. THIS IS UNACCEPTABLE. I AM DRIVING IN HIGH TRAFFIC WITHOUT SIGNALS. THERE IS NOT EVEN A DATE WHEN THE PART MAY BE AVAILABLE. ITS UNACCEPTABLE REALLY. SHOULD SOMETHING HAPPEN TO ME, WHO IS RESPONSIBLE? I NEED MY VEHICLE AND ITS THE ONLY CAR I HAVE. JEEP SHOULD BE RESPONSIBLE FOR MAKING PARTS TO MAINTAIN THEIR VEHICLES IN TIMELY FASHION.

Air Bags
Filed Nov 18, 2015150,000 milesFL

ON 11/11/2015 AT APPROXIMATELY 05:00A.M. I STARTED OUT FOR WORK. THE AIRBAG INDICATOR LIGHT STARTED BLINKING AND ABOUT 5 SECONDS LATER THE AIRBAG DEPLOYED FOR NO REASON. I WAS TRAVELING IN A STRAIGHT LINE GOING ABOUT 40MPH. THE VEHICLE IS BEING SERVICED AT THIS TIME.

Air Bags
Filed Nov 18, 2015WA

TAKATA RECALL: TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Unknown or Other
Filed Nov 16, 2015NJ

WHILE TRYING TO HAVE THE N46 RECALL DEALT WITH IN A TIMELY FASHION I HAVE BEEN GETTING THE RUN AROUND FOR MONTHS FROM SANSONE JEEP DEALER IN AVENEL, NJ I TRIED THREE TIMES TO MAKE AN APPOINTMENT. THE FIRST TIME I WAS SENT AN EMAIL THAT THEY WOULD CONTACT ME SHORTLY, AND NEVER DID. THE SECOND TIME THEY AGAIN SENT ME AN EMAIL THAT THEY WOULD CONTACT ME SHORTLY, AND DID NOT CONTACT ME AGAIN ATTACHED IS AN EMAIL WITH THEIR RESPONSE SHOWING THIS WAS BACK IN MARCH. NOTE IN THE EMAIL I ASKED IF THERE WAS A PROBLEM WITH GETTING THIS DONE AND STILL NO RESPONSE. FINALLY, AFTER BEING THERE IN PERSON AND GETTING AN APPOINTMENT FOR NOV 16TH. I TOOK OFF FROM WORK AND LOST A DAYS PAY IN ORDER TO DEAL WITH THIS PROBLEM. AFTER MY CAR BEING THERE ALL DAY I WENT TO PICK IT UP JUST FOR THEM TO TELL ME THEY LOOKED AT AND WILL ORDER THE PART. WHY WASN'T THIS PART ORDERED A MONTH AGO WHEN I MADE THE APPOINTMENT. I KEEP RECEIVING NOTICES ABOUT HOW IMPORTANT IT IS TO HAVE THIS FIXED. BUT NOW I 'M NOT SURE IT IS IMPORTANT ENOUGH TO LOSE ANOTHER DAY OF WORK. MR.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

Fuel/Propulsion System
Filed Nov 16, 2015NJ

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

Air Bags
Filed Nov 13, 2015OH

AIRBAG LIGHT STAYS ON

Air Bags
Filed Nov 13, 2015NJ

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 02/04/16 *BF *CN

Suspension
Filed Nov 10, 2015131,000 milesSC

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE THE VEHICLE WAS BEING SERVICED AT THE DEALER UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), IT WAS DISCOVERED THAT THE FRONT CONTROL ARMS WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 131,000.

Air Bags
Filed Nov 9, 2015PA

RECALL OCCUPANT RESTRAINT CONTROL MODULE R06 / NHTSA 15V-046 RECALL IS DATED 2/6/15. IT IS NOW NOVEMBER 2015 AND THE PARTS ARE NOT AVAILABLE TO GET THIS SAFETY RECALL ISSUE CORRECTED. I HAVE CONTACTED BY DEALER SINCE FEB 2015 TO BE TOLD THE SAME THING THAT CHRYSLER HAS NOT SENT THEM THE PARTS. HOW MUCH LONGER DO I NEED TO WAIT PUTTING MYSELF AT RISK??

Air Bags
Filed Nov 9, 2015CO

THIS COMPLIANT IS TO INFORM NHTSA THAT MY LOCAL CHRYSLER DEALER (CENTENNIAL CHRYSLER JEEP, 9980 E ARAPAHOE RD, ENGLEWOOD, CO 80112, 877-216-2706) INDICATES THAT THEY HAVE NOT RECEIVED AND DO NOT HAVE THE REPAIR PARTS TO PERFORM CHRYSLER RECALL NO. 6 R06 / NHTSA RECALL NO. 15V-046 THAT WAS RELEASED ON JANUARY 27, 2015. THIS RECALL IS FOR REPLACING THE AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE. THE DEALER REPORTED THAT THEY DO NOT KNOW WHEN THE REPAIR PARTS WILL BE AVAILABLE. THIS DELAY IS UNACCEPTABLE, ESPECIALLY CONSIDERING THE RECALL DATE IS OVER 10 MONTHS OLD. I RESPECTFULLY REQUEST NHTSA INFORM CHRYSLER TO EXPEDITE RELEASE OF THESE REPAIR PARTS IMMEDIATELY TO RECTIFY POTENTIALLY UNSAFE VEHICLES.

Engine
Filed Nov 9, 2015130,000 milesNY

WAS DRIVING DOWN THE HIGHWAY AND QUIT. HAD TOWED TO SHOP AND THEY SAID THE ENGINE WAS SHOT.

Air Bags
Filed Nov 5, 2015NV

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 3, 2015NC

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Jeep Liberty → · Every Liberty year → · How the figures are calculated →