Owners filed 385 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 2 times.
When it fails
05000050,000 milesMedian miles at failure
311 complaints record an odometer reading. Failures cluster around 30,000–40,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Air Bags
161
13
1
19
Electrical System
68
1
5
4
Engine
26
0
5
0
Power Train
25
2
0
1
Unknown or Other
21
0
0
1
Structure › Body
15
2
1
4
Seats
9
0
0
3
Service Brakes
8
0
1
1
Visibility/Wiper
7
0
0
0
Engine and Engine Cooling
6
0
0
0
2 safety recalls
Part 573 reports
Seats › Front Assembly › Head Restraint17V640000
Filed Oct 10, 2017363,930 vehiclesChrysler (fca Us Llc)
Defect. Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.
Risk. If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.
Remedy. Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.
Air Bags13V282000
Filed Jul 2, 2013442,320 vehiclesChrysler Group Llc
Defect. Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep Liberty vehicles manufactured June 17, 2011, through August 15, 2012. Electrical over-stress of a resistor in the occupant restraint control module may lead to the non-deployment of the active head restraints during a rear impact collision.
Risk. In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.
Remedy. Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N38.
What owners reported
Newest filings
Electrical System
Filed Jul 24, 2026126,000 milesMA
The contact owns a 2012 Jeep Liberty. The contact stated that while driving at an undisclosed speed, the front windshield wipers inadvertently activated. The contact turned the windshield wipers on and off to deactivate the windshield wipers. Additionally, the headlights inadvertently illuminated, and the doors locked and unlocked independently while the vehicle was unoccupied, parked, and turned off in the driveway. The vehicle occasionally hesitated while starting. The contact stated that the failure had caused the battery to drain. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact associated the failure to NHTSA Campaign Number: 14V530000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000.
Unknown or Other
Filed Dec 10, 2025RI
Skyroof suddenly stopped working and will not close. No dealers will fix as thry say parts aren't longer available..my car is now worthless and is a safety issue while driving with the roof partially opened.
Air BagsCrash1 injured
Filed Dec 9, 2025MI
My daughter was hit by a semi truck on US-23 today. The trailer fishtailed hit the back end of Jeep. I hit the guard rail. All four corners of the Jeep were hit. The air bags did not deploy. The front driver tire fell off. The back window and passenger side trunk window blew out.
Engine and Engine Cooling
Filed Jul 15, 202529,000 milesNY
The contact owns a 2012 Jeep Liberty. The contact stated that while making a right turn on a main road at 25 MPH, the front lower control arms snapped. There was no warning light illuminated. The contact immediately pulled over onto the side of the road and had the vehicle towed to the residence. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 29,000.
Electrical System › Instrument Panel › Speedometer/Odometer
Filed May 14, 2025171,000 milesIL
Odometer Fraud. The contact purchased a 2012 Jeep Liberty. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 94,000 and at the time of registration, it was discovered that the mileage was 171,000.
Seats
Filed Jan 31, 202586,000 milesNY
The contact's sister owns a 2012 Jeep Liberty. The contact stated that upon opening the door of the vehicle, the contact's sister became aware that the driver's side headrest had been deployed. The dealer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 17V640000 (Seats, Air Bags). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. A case was opened. The failure mileage was approximately 86,000.
Power Train
Filed Oct 22, 2024OH
The vehicle gears slipped into neutral but back to drive without assistance on my part. Once at a stop sign when I resumed driving. Once turning a corner. Once getting ready to back up. / I took it to have the transmission fluid level checked and it checked out ok. There have been no transmission recalls reported on the 2012 Jeep Liberty. The pan and filter had had a leak and was replaced a couple of weeks before this slippage happened
Suspension
Filed Sep 30, 202495,000 milesOH
The contact owns a 2012 Jeep Liberty. The contact stated that while driving approximately 65 MPH, the contact became aware of an abnormal wobbling coming from the front end of the vehicle. Additionally, there were several unknown warning lights illuminated. The contact drove the vehicle to the local tire shop where the four tires were replaced and an alignment was performed; however, the failure persisted. The contact stated that several days later while driving at an undisclosed speed, the gear shifter seized, and the vehicle turned off unintendedly. The contact pulled over to the side of the road, parked, and inspected the vehicle. The contact called a local mechanic who drove to the scene to diagnose the vehicle. The contact was informed that the VCM software needed to be updated. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 95,000.
Electrical System
Filed Sep 9, 2024NY
Electrical issue with drivers side front blinker works when headlights are off but when headlights are turned on front blinker does not work. I’ve seen numerous complaints about the same issue with this vehicle amongst other electrical issues
Suspension › Rear
Filed May 15, 2024140,000 milesMA
The contact owns a 2012 Jeep Liberty. The contact stated while driving 40 MPH, there was a loud banging sound coming from the suspension on the driver’s side rear of the vehicle. The contact became aware that the rear end of the vehicle was loose and was falling apart onto the roadway. The contact pulled to the side of the road. There was no warning light illuminated. The vehicle was towed to the residence. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
Air Bags
Filed Jan 5, 2024NY
The contact owns a 2012 Jeep Liberty. The contact received notification of NHTSA Campaign Numbers: 17V640000 (Seats, Air Bags) and 13V282000 (Electrical System, Air Bags) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact attempted to schedule an appointment with a local dealer for the recall repairs however, the contact stated that the dealer was not cooperating. The contact had not experienced a failure. Parts distribution disconnect.
Air Bags
Filed Oct 30, 2023OR
While my vehicle was sitting in our driveway, the AHR for the drivers seat activated. while at the time I had not received a notice " that im aware of" this could have been a very bad ending for this hitting my head while driving. although the recall showing is for the AHR not working, this one did it all by it self. NOT safe.
Electrical System1 injured
Filed Oct 26, 2023CA
MY JEEP HAS BEEN BACK TO DEALER FOR OVER 23 SERVICES FROM RECALLS, DEFECTIVE PARTS, ALTERED PARTS, ENGINE, TRANSMISSION, REAR END, BRAKING AND MANY MORE ISSUES TO INCLUDE SHARP ITEMS PUSHES THRU SEATS HARMING PEOPLE
Electrical System
Filed Aug 16, 2023AZ
Air conditioner, horn and various dash lights not working properly or at all
Electrical System
Filed Jul 26, 2023NH
The entire dashboard set of alarm lights go ON as soon as the vehicle starts. The speedometer stops working, the hand break light is on so it appears as it actually activates it and it slows the vehicle impacting drivability, the radiator fan is constantly working, the 4WD mode is activated by default also impacting drivability, impossible to see if the car is overheating, and it could very well be that the airbags would not work if needed. This all adds to a very unsafe drive.
Electrical SystemFire
Filed Jun 25, 2023OR
I was driving on the roadway when suddenly the front driver side power switch (which controls the automatic windows, doors and mirrors), caught fire and started smoking. Unsure of what to do, I pulled over and tried to investigate. When the smoke subsided I drove to an oil change store, which had serviced my vehicle in the past, and asked for assistance from a technician on duty. While investigating, the power switch started smoldering again. The tech had no other option but to disconnect the power switch, by cutting the wires, to prevent future fire damage - as the wires and power switch had melted together. I contacted Jeep to share my concern but they declined assistance. I performed a Google search and found instances of two incidences similar to my experience. NOTE: I have a brief video but couldn’t upload it - photo option was the only option provided.
Power Train
Filed May 11, 2023IN
Transmission burnt out after only 128,000 miles. Got code 0869 and took to two auto shop and both saw d transmission needed replaced.
Visibility › Sun/Moon Roof Assembly
Filed Mar 31, 2023140,000 milesMI
The contact owns a 2012 Jeep Liberty. The contact stated while driving approximately 40 MPH, during a rain shower, the sunroof opened inadvertently allowing water to enter the passenger cabin. The contact attempted to close the sunroof; however, he could hear that the motor was making a whirring sound, but the sunroof failed to close. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the sunroof was not on track and that the parts to perform the repair were unavailable. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.
Unknown or Other
Filed Dec 23, 2022NJ
Horn stopped working. Tested actual horn another way and it operates properly but when driving it does not work Someone mentioned it could be the clock spring. Is this covered under warranty or other reports of this malfunctioning for a recall?
Steering
Filed Nov 9, 2022109,000 milesCA
The contact owns a 2012 Jeep Liberty. The contact stated while driving approximately 40 MPH, the vehicle lurched to the right out of the lane. The contact stated that the vehicle lost power steering functionality and excessive force was needed to steer the vehicle back into the lane. The contact stated no warning light was illuminated. The contact stated the failure had become constant and had stopped driving the vehicle. The contact towed the vehicle to a local dealer, where it was diagnosed and determined that the rack and pinon, power steering kit, and brakes needed to be replaced. The vehicle had been repaired. The contact stated that the failure reoccurred after retrieving the vehicle from the dealer. The manufacturer had been informed of the failure. The failure mileage was approximately 109,000.
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 10, 2017. Source: NHTSA Office of Defects Investigation.