Page 2 of 8 · complaints 51–100 of 366

1999 Jeep Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

EquipmentFire
Filed Apr 20, 2009142,000 milesMT

TL*THE CONTACT OWNS A 1999 JEEP CHEROKEE. THE CONTACT STATED THAT THE FACTORY INSTALLED AMPLIFIER CAUGHT FIRE WHILE DRIVING 75 MPH. HE HAD TO DISCONNECT THE BATTERY TO STOP THE SPARKS AND FLAMES COMING FROM THE AMP. HE ALSO HAD TO CUT THE WIRES THAT WERE CONNECTED TO THE AMP AND REMOVE THE FUSE FOR THE RADIO. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT FEELS THAT THIS IS A SAFETY ISSUE BECAUSE THE AMP IS POSITIONED UNDERNEATH THE REAR PASSENGER SEAT WHERE THE CHILD SAFETY SEAT IS LOCATED. THE CURRENT AND FAILURE MILEAGES WERE 142,000.

Seats
Filed Feb 9, 2009151,000 milesOH

I WAS DRIVING HOME FROM CLASS TODAY WHEN I HEARD MY SEAT POP. AFTER THAT MY SEAT BECAME WOBBLY AND UNSECURE. WHEN I GOT HOME I WENT TO CHECK IT OUT AND THE WELD WAS RIPPED OUT CAUSING THE PROBLEM. WHAT FRIGHTENS ME IS I DID NOT DO ANYTHING UNUSUAL AND IF I GOT IN AN ACCIDENT I COULD HAVE BEEN SEVERELY INJURED OR WORSE. *TR

Seats
Filed Jan 14, 200979,000 milesMO

I SAT DOWN IN THE DRIVER'S SEAT AND LEANED SLIGHTLY BACK AGAINST THE BACKREST AND THE SEAT BROKE WHERE IT ATTACHES TO ITS RAILS. UPON INSPECTION IT WAS BROKEN AT THREE PLACES ON THE FRAME OF THE CHAIR ITSELF. THIS COULD HAVE BEEN A MAJOR SAFETY INCIDENT IF IT HAD HAPPENED WHILE I WAS DRIVING THE VEHICLE. JEEP SHOULD ISSUE A SAFETY RECALL AS THIS IS A SUBSTANDARD PART. *TR

Seats
Filed Dec 30, 200892,000 milesSC

THE DRIVER'S SEAT HAS BROKEN AND HAS BECOME VERY WOBBLY AND UNSTABLE. I DRIVE THE VEHICLE NORMAL AND I AM NOT AN OBESE PERSON. THE SEAT STARTED OUT JUST MAKING CREAKING NOISES, THEN IT BROKE IN ONE SPOT AND HAS SINCE BROKEN IN A SECOND SPOT. AFTER DOING SOME EXTENSIVE RESEARCH I HAVE FOUND THAT THERE ARE A LOT OF PEOPLE COMPLAINING ABOUT THIS, YET THERE IS NO RECALL. PRICE TO FIX IS BETWEEN $400-800 AT A DEALERSHIP. IF I WERE TO GET IN AN ACCIDENT WITH THE SEAT IN THE CONDITION IT IS IN, I COULD HAVE WORSE INJURIES THAN IF THE SEAT WAS HOW IT SHOULD BE. I THINK THAT DUE TO THE FACT OF HOW MANY PEOPLE HAVE THIS PROBLEM WITH THE CHEROKEE/GRAND CHEROKEE, THERE NEEDS TO BE A RECALL SINCE IT'S A SAFETY ISSUE.*TR

Latches/Locks/Linkages
Filed Nov 5, 200867,108 milesIL

INSURED DRIVER WAS DRIVING 30 MPH WHEN HOOD FLEW UP AND SMACKED INTO DRIVER'S WINDSHIELD. DRIVER WAS ABLE TO STOP AND AVOID STRIKING ANYTHING. DRIVER WAS INFORMED BY SHOP THAT HOOD LATCH WAS DEFECTIVE. DRIVER HAD DUCT TAPE IN CAR SO SHE TAPED HOOD DOWN AND DROVE HOME. $1703.89 IN RESULTING DAMAGES. *TR

Exterior Lighting
Filed Oct 6, 2008115,000 milesFL

FOG LIGHT SWITCH. WENT TO THE DEALER TO GET ANOTHER SWITCH , I WAS TOLD THAT THE SWITCH # HAD BEEN CHANGED AND THE IT IS $186.00 WHICH INCLUDES WIRING" I ASKED IF THE WIRING IS RECALLED HE SAID " NO" SO I BOUGHT THE SWITCH FOR $45.00 AND IT SEEMS TO WORK. I WAS WONDERING IF DODGE KNOWS THAT THE WIRING IS BAD? I HAVE SEEN A JEEP IN THE JUNK YARD THAT HAS A DASH FIRE STARTING IN THAT AREA? YOUR HELP IS REQUIRED FOR OUR SAFETY & PEACE OF MIND! *TR

Structure › Body › Hatchback/Liftgate
Filed Sep 6, 2008CO

I HAVE REPLACED THE BACK CLASP LATCH ONCE DRIVER DOOR AND PASSENGER DOOR PINS AND LATCHES BOTH DOORS 2X THE COST OF EACH IS ABOUT $200 EACH. THE BACK HATCH DOESN'T STAY UP WHEN COLD SO I HAVE HIT MY HEAD SEVERAL TIMES. THE FRONT AND PASSENGER DOOR WON'T STAY OPEN WHEN PINS OR MECH THAT HOLDS DOOR OPEN GOES OUT SO HAVE BEEN HIT BY DOOR, OR SWINGS TOO FAR AND HAS DAMAGED OUTSIDE FRONT WHEEL PANEL. THE PINS AND DOOR MECH ON BOTH THE FRONT AND PASSENGER AND ONE OF THE BACK DOOR IS OUT AGAIN. I FEEL THAT IS A DEFECT, HOWEVER I CALLED CHRYSLER AND FILED A COMPLAINT THEY HAVE DONE NOTHING THIS IS ON MY 1999 JEEP CHEROKEE AND ALSO ON MY HUSBANDS 1998 JEEP CHEROKEE HE HAS DRIVER DOOR AND BACK HATCH DOOR. *TR

Engine and Engine Cooling › Cooling System
Filed Aug 20, 2008NJ

HAVE REPLACED THE EVAPORATOR, CONDENSER, COMPRESSOR, DRYER, BELTS, ETC. HAVE SPENT CLOSE TO $3K AND STILL HAVE NO AIR CONDITIONING. *TR

Engine and Engine Cooling › Cooling System
Filed Aug 16, 2008103,379 milesCO

AIR CONDITIONER FAILURE. HAD TO REPLACE COMPRESSOR, EVAPORATOR, SEVERAL LINES AND DRIVE BELT. ALSO REPLACED RADIATOR AND OTHER COOLING SYSTEM COMPONENTS. TOTAL COST $2000. *TR

Visibility › Windshield Wiper/Washer
Filed Aug 13, 200865,000 milesCA

TL*THE CONTACT OWNS A 1999 JEEP CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE WOULD SUDDENLY STALL WITHOUT WARNING. THE CONTACT WOULD HAVE TO PULL TO THE SIDE OF THE ROAD. THE VEHICLE WOULD OCCASIONALLY RESTART. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND DEALER. THE VEHICLE HAS BEEN REPAIRED NUMEROUS TIMES BY LOCAL MECHANICS, BUT THE FAILURE STILLS PERSISTS. THE CONTACT NOTICED THAT THE FAILURE WAS IDENTICAL TO THE ONE MENTIONED IN NHTSA CAMPAIGN ID NUMBER 08V059000 (VISIBILITY:WINDSHIELD WIPER/WASHER). THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 80,000.UPDATE 09/10/08 *CW UPDATED 09/15/08. *JB

Equipment › Appliance › Air Conditioner
Filed Jul 24, 2008MA

EVERY JEEP CHEROKEE (AROUND 1999 YEARS) HAVE NO AC. IT IS A CRIME TO SEE ALMOST EVERY JEEP CHEROKEE ON THE HIGHWAY WITH THEIR WINDOWS OPEN IN 95 DEGREE TEMPS. WE ARE TALKING THOUSANDS OF JEEP OWNERS! REPAIR COSTS ARE STAGGERING. *TR

Visibility › Power Window Devices and Controls
Filed Jun 18, 2008116,000 milesME

THE WINDOW REGULATORS IN BOTH THE FRONT WINDOWS OF MY 1999 JEEP CHEROKEE HAVE FAILED, AND I HAVE BEEN UNABLE TO FIND REPLACEMENTS. NO AUTO PARTS STORES HAVE THEM- THEY ARE ALL ON BACK ORDER INDEFINITELY, NO USED PARTS DEALERS HAVE ANY- TOO HIGH OF A DEMAND, I HAVE ALSO EXHAUSTIVELY SEARCHED ONLINE FOR THE PARTS WITH NO LUCK . SO I AM UNABLE TO HAVE MY VEHICLE INSPECTED DUE TO LACK OF PARTS. *TR

Visibility › Power Window Devices and Controls
Filed Mar 2, 2008138,398 milesTN

AS MY HUSBAND AND I WERE ON OUR WAY TO A RELATIVES LAST WEEKEND, THE PASSENGER SIDE WINDOW LOWERED ON IT'S OWN. I TRIED TO ROLL IT UP WITH THE DRIVERS CONTROL, AND MY HUSBAND TRIED WITH THE PASSENGER CONTROL ( WHICH HAS NEVER WORKED WELL) BUT THE WINDOW JUST CONTINUED TO GO DOWN. I HAD MY SON LOOK AT IT AND HE TOOK EVERYTHING OFF INCLUDING DOOR PANEL, AND SPEAKERS, BUT HE WAS NOT FAMILIAR WITH JEEP WINDOWS AND COULD NOT DETERMINE HOW TO FIX IT. IN THE MEANTIME, I HAVE CHECKED OUT SOME WEBSITES ON THIS PROBLEM AND FOUND OUT THAT THIS IS AN ONGOING PROBLEM WITH JEEPS. NOW IT IS GOING TO COST ME BETWEEN $250.00 AND $600.00 TO REPAIR . PLEASE DO SOMETHING ABOUT THIS SO NO ONE ELSE WILL HAVE SUCH AN UNEXPECTED EXPENSE. *TR

Latches/Locks/Linkages › Hatchback/Liftgate › Lock
Filed Feb 14, 2008VA

DOOR ON THE BACK OF JEEP (99) CLOSES DURING COOL (COLD) WEATHER AND YOU BUMP YOUR HEAD OR OTHER AREAS. THE PISTONS HOLDING THE DOOR OPEN DO NOT (AND HAVE NEVER) WORKED PROPERLY. *TR

Engine and Engine Cooling
Filed Dec 12, 200779,000 milesCA

TL*THE CONTACT OWNS A 1999 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO STALL. AFTER A FEW MINUTES, THE VEHICLE COMPLETELY SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE SHOP FOR A DIAGNOSIS AND THE MECHANIC BELIEVED THE CAUSE OF FAILURE TO BE THE FUEL PUMP. THE COIL PACK WAS PREVIOUSLY REPLACED. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSIS. HE WAS INFORMED OF A RECALL FOR THE INTAKE MANIFOLD. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 79,000.

Suspension
Filed Sep 19, 2007100,000 milesOH

WHILE DRIVING ON A HIGHWAY THE POSTED SPEED LIMIT, MY VEHICLE STARTED SHAKING UNCONTROLABLY AND I HAD TO GET OFF THE HIGHWAY TO STOP THE CAR SO THE SHAKING WILL STOP. I HAVE HAD A NUMBER PARTS REPLACED SUCH AS THE STEERING STABILIZER, AND THE STEERING ROD. *JB

Engine and Engine CoolingFire
Filed Jul 11, 2007IL

TL*THE CONTACT OWNS A 1999 JEEP CHEROKEE. IN THE PAST, THE CONTACT NOTICED SMOKE COMING FROM THE HOOD OF THE VEHICLE. HE PANICKED AND CRASHED INTO A POLE AT 25 MPH. THE RADIATOR WAS REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR THE ELECTRICAL RADIATOR FAN. HE TOOK THE VEHICLE TO THE CHRYSLER DEALER, BUT THE VEHICLE IS NOW SMOKING AND UNABLE TO BE DRIVEN. THE DEALER STATED THAT THIS IS A NEW FAILURE AND THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE RECALL # WAS UNKNOWN. THE CURRENT MILEAGE IS 61,041 AND THE FAILURE MILEAGE WAS UNKNOWN.

Power Train › Automatic Transmission1 injured
Filed Mar 6, 2007105,115 milesMI

I DROVE MY JEEP TO A HOME, PARKED IN THE DRIVEWAY, LEFT THE CAR RUNNING ABOUT 5-10 MINUTES. AS I WAS LOCKING THE DOOR LEAVING THE HOME I TURNED AND SAW THE JEEP GOING IN REVERSE TOWARD THE ROAD, I RAN TO THE JEEP TO TRY AND GET IN AND CONTROL THE JEEP, I SLIPPED UNDER THE VEHICLE AND IT RAN OVER BOTH MY LEGS. IT CAME TO A COMPLETE STOP ABOUT 30-50 FEET AFTER IT RAN ME OVER. I WAS TAKEN TO THE HOSPITAL, TREATED AND RELEASED. I HAVE NOT YET HAD THE CAR LOOKED AT BY A MECHANIC. *JB

Service Brakes, Hydraulic
Filed Nov 1, 2006CO

MY BRAKES "FUSED" TOGETHER, AND I HAD TO DOWN SHIFT QUICKLY IN ORDER TO STOP. THE AUTO REPAIR SHOP SAID IT WAS CAUSED BY FAULTY BRAKE "KNUCKLES", AND THAT JEEP IS AWARE OF THE ISSUE, BUT DOES NOT FEEL IT IS A SAFETY ISSUE. MY CHILDREN WERE IN THE CAR, AND IT'S NOT A SAFETY ISSUE? *NM

Suspension › Front › Control Arm › Lower Ball Joint
Filed Aug 7, 200676,000 milesNJ

DT*: THE CONTACT STATED WHILE DRIVING 50-60 MPH ON THE HIGHWAY DURING DRY ROAD CONDITIONS, THE STEERING WOULD NOT RESPOND TO STEERING INPUT. THERE WAS A NOISE AS IF SOMETHING FELL OFF OF THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE IT WAS DETERMINED THE LOWER CONTROL ARM; LOWER BALL JOINTS SEPARATED.

Fuel System, Gasoline
Filed Aug 5, 200652,000 milesNY

GAS GAUGE FAILS PERIODICALLY. SPOKE TO DEALER, AND WAS TOLD IF IT IS NOT BROKE DON'T FIX IT. TRUCK FAILED TO START 4 DAYS AGO. HAS IT TOWED TO LOCAL GARAGE. I HAVE BEEN TOLD I HAVE A MAJOR ELECTRICAL PROBLEM, BUT TECH HAS NOT YET FIGURED IT OUT. JEEP ONLY HAS 52,000 MILES. NOW MIND YOU, SINCE I HAVE PURCHASED THIS JEEP IN 1999, IT HAS ONLY BEEN TO A CERTIFIED JEEP DEALER FOR ALL SERVICES. ALL RECOMMENDED WORK HAS ALWAYS BEEN COMPLETED. THIS WAS THE FIRST TIME I BROUGHT IT SOMEWHERE ELSE, BECAUSE I HAD TO GET IT TOWED. *NM

Air Bags › Frontal
Filed Mar 20, 200684,000 milesNM

THE LOCAL DEALERSHIP INFORMED ME THAT THE CLOCKSPRING (PART #56009071) RESPONSIBLE FOR AIR BAG DEPLOYMENT WAS NOT WORKING PROPERLY. THE ONLY INDICATION I HAD OF THIS WAS THAT THE CRUISE CONTROL STOPPED WORKING AS WELL. THE AIR BAG HAS NEVER DEPLOYED. *JB

Power Train › Automatic Transmission › Lever and Linkage › Floor Shift
Filed Dec 19, 2005OH

DT: THE CONTACT'S HUSBAND PLACED THE VEHICLE IN PARK AND THEN STEPPED OUT WITH THE ENGINE STILL RUNNING. AFTER IT HAD BEEN SITTING FOR AWHILE IT BEGAN TO ROLL BACKWARDS. THE CONTACT REACHED OVER TO ASSURE IT WAS IN PARK. WHEN SHE WAS UNABLE TO STOP THE VEHICLE FROM THE PASSENGER SIDE SHE ALERTED HER HUSBAND WITH THE HORN. HE CAME IN THROUGH THE PASSENGER SIDE DOOR AND REACHED OVER TO ASSURE IT WAS IN PARK AS WELL. HE THEN TURNED THE IGNITION OFF AND TOOK THE KEYS OUT. THE VEHICLE STOPPED ONCE IT WAS IN THE ROAD. THE VEHICLE HAS NOT BEEN TO A MECHANIC FOR DIAGNOSIS AND THE MANUFACTURER HAS NOT BEEN CONTACTED. *AK

Electrical System
Filed Aug 15, 200555,000 milesMI

CAR ENGINE SHUT OFF, LOST ALL FUNCTIONS ON THE FREEWAY @ 80 MPH SHIFTED TO NEUTRAL WHILE COASTING AND RESTARTED, TRUCK IS AT DEALERSHIP TODAY IN ADDITION LOST THE ELECTRICAL FUNCTION TO BOTH DOORS IN DECEMBER OF 2004. *JB

Visibility › Rearview Mirrors/Devices › Exterior
Filed Aug 12, 2005PA

DT: CONTACT STATES THE LEFT REARVIEW MIRROR IS DISCOLORED TO A RUST COLOR AND FOGGING UP. THE CONTACT THOUGHT IT WAS A FINGERPRINT HE TRIED TO WIPE IT OFF, BUT IT WOULD NOT COME OFF. THE SERVICE DEALER WILL NOT REPAIR THE MIRROR DUE TO THE MILEAGE ON THE VEHICLE. *AK *JB

Seats
Filed Jul 13, 2005MD

DT: THE VEHICLE IS A 1999 JEEP CHEROKEE LAREDO. THE CONSUMER STATED THE DRIVER SEAT HAS BROKEN. THIS OCCURRED ON JUNE 20, 2005. THE DRIVER SEAT WOBBLES NOW. THIS OCCURRED UNDER REGULAR VEHICLE USAGE. THIS IS THE ONLY PROBLEM WITH THE VEHICLE AT THIS TIME. THE CONSUMER HAS CONTACTED THE DEALERSHIP AND STATES THAT THEY WANT 800 DOLLARS TO REPLACE THE SEAT. THE CONSUMER HAS NOT REPLACED THE SEAT AT THIS TIME. *JB

Latches/Locks/Linkages › Hood › Latch
Filed Jul 8, 2005109,700 milesMI

DT: CONSUMER WAS DRIVING ABOUT 45-50 MPH AND THE HOOD POPPED UP. THEY HAD OPENED THE HOOD THE NIGHT BEFORE, THEN THEY SHUT IT, AND MADE SURE BY TRYING TO LIFT THE HOOD. THE CONSUMER DROVE APPROXIMATELY 4 OR 5 MILES WHEN THE HOOD POPPED UP. THE CONSUMER STATED THE NIGHT BEFORE IT TOOK SEVERAL TRIES ATTEMPTS TO CLOSE THE HOOD. IT APPEARED THAT ALL THREE LATCHES FAILED. *AK THE WINDSHIELD WIPERS WERE DAMAGED AND IT OBSTRUCTED THE CONSUMERS VIEW. *SC *JB

Visibility › Power Window Devices and Controls
Filed Jun 28, 200581,000 milesNY

DT: DURING OPERATION OF VEHICLE AT HIGHWAY SPEED AT APPROXIMATELY 65 MPH THE POWER WINDOWS ACTED ERRATICALLY, AND SUBSEQUENTLY DROPPED INTO THE DOOR. DRIVERS SIDE WINDOW WAS OPEN. TOOK TO VEHICLE A MECHANIC, WHERE CONSUMER WAS TOLD THAT BOTH MOTORS WERE FAULTY/CORRODED, AND POORLY DESIGNED. THEY NEEDED TO BE REPLACED. BOTH MOTORS WERE REPLACED FOR OVER $500.00 THIS WAS A FAIRLY NEW VEHICLE. OWNER FELT THIS SHOULD NOT HAD HAPPENED. OWNER WAS CONCERNED THAT THIS OCCURRED AT HIGH SPEED. NO PROBLEMS WITH WINDOWS SINCE MOTORS WERE REPLACED. *AK *TT *NM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 26, 2005ME

1999 JEEP GRAND CHEROKEE EXPERIENCING PROBLEMS WITH BAD ROTORS.*MR THE CONSUMER EXPERIENCED A SEVERE SHUDDER IN THE STEERING WHILE ATTEMPTING TO BRAKE AT SPEEDS OF 45 MPH. AS A RESULT THE ROTORS WERE REPLACED ON OCT 9, 2002. SHORTLY THEREAFTER THE ROTORS WENT BAD AGAIN AND WERE REPLACED ON MAY 8, 2003, JUNE 9, 2003, MAR 5, 2004 AND JUNE 2004. ON JULY 8, 2004 THE ROTORS WERE REPLACED WITH THE NEW UPGRADE PACKAGE AT THE CONSUMERS EXPENSE, HOWEVER 9 MONTHS LATER THE SEVERE SHUDDER RETURNED. *JB

Seats
Filed May 4, 2005MI

DRIVERS SEAT LEATHER IS SPLITTING ABOVE THE SEAT ADJUSTMENT BUTTONS; ABOUT 3 CRACKS ON SIDE OF SEAT HAS NOT REACHED THE PART WHERE THE DRIVER SITS, IS A JEEP GRAND CHEROKEE LIMITED. *AK

Vehicle Speed ControlFire
Filed Apr 25, 200595,000 milesKY

WHILE PARKED IN THE DRIVEWAY, AND AFTER BEING DRIVEN FOR AN HOUR, VEHICLE INADVERTENTLY CAUGHT ON FIRE ABOVE THE MANIFOLD. THE FIRE SMOLDERED AND PUT ITSELF OUT. OWNER CONTACTED THE MANUFACTURER, WHO SENT AN ENGINEER TO INVESTIGATE. OWNER WAS ALSO TOLD BY THE MANUFACTURER THAT THERE WAS NOTHING THEY COULD DO, AND ADVISED THE OWNER TO SEEK LEGAL COUNCIL. *AK THE TECHNICIAN REPLACED THE CRUISE CONTROL CABLE, ACCELERATOR CABLE AND HOOD LATCH CABLE. *BF

Engine and Engine Cooling › Engine
Filed Jan 21, 200536,000 milesCA

VEHICLE IS EXPERIENCING A PROBLEM WITH THE ENGINE LIGHT COMING ON. OWNER HAS TAKEN THE VEHICLE TO THE DEALER AND THEY'VE MADE A FEW ADJUSTMENTS HOWEVER, AFTER DRIVING ABOUT 50 MILES, THE ENGINE LIGHT CAME BACK ON. THIS HAS BEEN HAPPENING INTERMITTENTLY FOR ALMOST A YEAR. PROVIDE FURTHER DETAILS. *NM *AK

Visibility › Rearview Mirrors/Devices › Interior
Filed Jan 18, 200557,876 milesOH

THE VEHICLE'S INTERIOR REAR VIEW MIRROR BECAME DETACHED FROM THE WINDSHIELD. *NM THE CONSUMER AND THE DEALER HAVE HAD TO RE-GLUE THE REAR VIEW MIRROR. *TC *JB

Air BagsCrash
Filed Jan 10, 200575,000 milesOR

CONSUMER WAS DRIVING AT APPROXIMATELY 30 MPH AND T-BONED A VEHICLE. UPON IMPACT, THE VEHICLE VEERED OFF TO THE RIGHT AND HIT A RETAINING WALL, AND THE AIR BAGS FAILED TO DEPLOY. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 13, 200468,000 milesMA

WHILE BRAKING ANY SPEED BRAKE PEDAL PULSATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 19, 2004100,045 milesMA

VEHICLE BRAKE ROTORS FOUND TO BE RUSTED SEVERELY.*MR DURING A FREE BRAKE CHECK THE TECHNICIAN DETERMINED THAT THE ROTORS WERE SEVERELY RUSTED AND DISINTEGRATED. THIS SET OF ROTOR WERE THE REPLACEMENT PUT ON BY THE DEALER FOR THE RECALL. THE VEHICLE HAS HAD 2 SETS OF ROTORS IN FIVE YEARS. THE CONSUMER CONTACTED THE MANUFACTURER FOR REIMBURSEMENT. *NM

Fuel System, Other › Storage › Fuel Gauge System
Filed Aug 12, 200412,000 milesCA

WARRANTY REPLACEMENT OF TRANSFER CASE DUE TO HAIRLINE FRACTURE DURING MANUFACTURING WITHIN FIRST 7,000 MILES ON CAR. AT 37,000 MILES FUEL SENSOR FAILED. AT 69,000 WINDOW REGULATOR FAILED. AT 72,000 REAR SHOCK BROKE OFF CAR LEAVING BOLTS STILL IN CHASSIS. VERY FRUSTRATED, CHRYSTER CORP. DOES NOT CARE!

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 6, 200486,500 milesNV

THE FRONT ROTORS VIBRATED VIOLENTLY WHEN ATTEMPTING TO STOP FROM ANY SPEED, RESULTING IN EXTENDED STOPPING DISTANCE. *AK

Visibility › Power Window Devices and Controls
Filed Jun 23, 200456,042 milesNC

BOTH FRONT POWER WINDOWS FAILED WITHIN 6 WEEKS OF EACH OTHER. THE WINDOWS FELL INTO THE DOORS WITHOUT WARNING. THE FIRST WAS FIXED WITH THE REPLACEMENT OF THE WORM GEAR DRIVE AND REGULATOR ASSEMBLY, THE 2ND JUST OCCURRED YESTERDAY BUT IS THE SAME REPAIR.*AK

Structure › Body › Hood › Hinge and Attachments
Filed Jun 14, 2004MI

WHILE DRIVING 50 MPH THE HOOD POPPED OPEN. THIS CAUSED CINSUMER TO PULL TO THE SIDE OF THE ROAD. *AK

Air Bags
Filed Jun 9, 2004IN

I HAVE A 1999 JEEP CHEROKEE, THE AIR BAG LIGHT COMES ON AND OFF. I HAVE RECENTLY DISCOVERED THAT THIS IS OCCURING TO OTHER JEEP PRODUCTS. *AK

Power Train › Automatic TransmissionCrash
Filed Jun 5, 2004CA

CRASH - I REAR ENDED ANOTHER VEHICLE IN MY 1999 JEEP CHEROKEE SPORT. I WAS BRAKING WHEN THE CAR SUDDENLY ACCELERATED, DRIVING ME INTO THE VEHICLE IN FRONT OF ME. THIS HAS HAPPENED BEFORE, BUT ONLY THIS TIME DID IT RESULT IN AN ACCIDENT. I TOOK IT TO A CERTIFIED JEEP DEALERSHIP AND HAD THE SERVICE DEPARTMENT CHECK IT OUT. THEY SAID NOTHING IS WRONG WITH IT. I AM PRETTY NERVOUS ABOUT THIS. I KNOW HOW HARD I WAS BRAKING, AND IT JUST DIDN'T MATTER. THE CAR WAS WORKING AGAINST ME. I HAD TO THROW IT INTO PARK JUST TO STOP THE CAR. *AK

Vehicle Speed Control
Filed Jun 4, 200464,000 milesSC

WHILE DOWN SHIFTING TO SECOND GEAR AT 40 MPH, THE ENGINE ACCELERATED AT A HIGHER RATE. THE CONSUMER PULLED OVER AND HAD THE VEHICLE TOWED. THE CONSUMER HAD TAKEN THE VEHICLE TO A PRIVATE MECHANIC AND DID NOT PLAN ON CONTACTING THE JEEP DEALERSHIP ABOUT THE PROBLEM. THE CAUSE WAS NOT DETERMINED. *AK THE VEHICLE WAS SLOWED DOWN WHEN THE ENGINE STARTED REVVING, IT WAS THEN SWITCHED TO A LOWER GEAR AND PROCEEDED, THEN WAS PLACED BACK INTO DRIVE IN WHICH IT WAS SLOWED DOWN AND THE ENGINE STARTED REVVING AGAIN IN A LOWER GEAR BUT DID NOT WORK. THE VEHICLE WOULD JERK AND KNOCK WHEN PLACED IN THE ENGINE WHEN PLACED IN PARK. (THE U-JOINT FAILED) *SC THE CONSUMER WAS INFORMED THE VEHICLE NEEDED AN OXYGEN SENSOE. *JB

Air Bags › FrontalCrash1 injured
Filed May 11, 200452,000 milesTX

WHILE DRIVING 60 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CEMENT WALL. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE VEHICLE WAS TOWED TO A REPAIR SHOP. *AK *SC *JB

Power Train › Transfer Case (4-wheel Drive)
Filed Apr 17, 2004ID

I OWN A 1991 JEEP CHEROKEE SP/CL 4 WD. WHEN I TAKE IT OUT OF 4WD IT WON'T DISINGAGE UNLESS I PUT IT INTO REVERSE. THE MANUAL DOES NOT MENTION THIS. I DROVE FOR 20 MILES IN 4 WD WITHOUT KNOWING IT UNTIL I STARTED TO SMELL SOMETHING. I CALLED AN AUTO REPAIR SHOP AND THEY TOLD ME TO PUT IT IN REVERSE. I DID AND IT WORKED.*AK

Engine and Engine Cooling
Filed Mar 21, 200452,175 milesMI

CASTING SAND (FROM THE FACTORY) IN THE COOLING SYSTEM CAUSED THE ENGINE TO OVERHEAT. ENGINE REPLACEMENT WAS NECESSARY AT 52,000 MILES SINCE THE CASTING SAND WAS THROUGHOUT THE ENTIRE ENGINE. A TSB HAD BEEN ISSUED ON THE SUBJECT. *JB

Visibility › Power Window Devices and Controls
Filed Mar 17, 200417,144 milesIN

WHILE DRIVING REAR LEFT SIDE WINDOW SUDDENLY DROPPED DOWN INTO THE DOOR. THIS PAST SATURDAY THE RIGHT SIDE WINDOW DROPPED DOWN. *AK BOTH FRONT POWER WINDOWS' REGULATOR ASSEMBLY AND STEEL CABLE BROKE. DEALER REPLACED FRONT WINDOW REGULATOR, BUT THE REPLACEMENT PARTS ARE IDENTICAL TO THE OLD ONE WHICH CONCERNED THE CONSUMER THAT ALL WINDOWS MIGHT DROP AT THE SAME TIME WITHOUT WARNING. *LA

Electrical System › Wiring › Interior/Under Dash
Filed Mar 11, 200411,622 milesPA

WHILE DRIVING THE CHECK ENGINE LIGHT AND AIR BAG LIGHT ILLUMINATED AND ALL OF THE GAUGES CEASED TO WORK PROPERLY. THE SPEEDOMETER WOULD GO BLANK AND ALL LIGHTS ON THE DASH BOARD WOULD DIM. THE MANUFACTURER AND THE DEALER ARE AWARE OF THE PROBLEM. *NM THIS WOULD OCCUR WHEN THE VEHICLE IS GOING IN DIFFERENT SPEEDS. THE PROBLEM BEGUN WITH THE AIRBAG, FOLLOWED BY THE ODOMETER, TACHOMETER, AND THE SPEEDOMETER DROPPING TO ZERO. THEN THE CHECK ENGINE LIGHT WOULD COME ON AND "NO BUS" ERROR MESSAGE WOULD APPEAR ON THE ODOMETER. SOMETIMES THE GAS, BATTERY, TEMPERATURE, AND OIL PRESSURE GAUGE WOULD FAIL AS WELL. THE PROBLEM WOULD LAST FROM ANYWHERE UP TO FORTY MINUTES OR MORE. CORROSION WAS FOUND WHERE THE HARNESS PLUGS INTO THE CLUSTER. THE VEHICLE HAD BEEN TO THE DEALER FOUR TIMES AND STILL HAS NOT BEEN REPAIRED. *SC

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 8, 2004MA

WHEN THE BRAKES ARE APPLIED THERE IS A DELAY BEFORE VEHICLE WILL STOP. DEALERSHIP INDICATED TO THE CONSUMER THAT VEHICLE WAS OPERATING AS DESIGNED. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Feb 9, 200460,000 milesTX

CONSUMER COMPLAINED ABOUT A FUEL PUMP PROBLEM. IT CAUSED THE VEHICLE TO STALL AT DIFFERENT SPEEDS. DRIVER HAD TO WAIT 5 OR 6 MINUTES BEFORE VEHICLE WOULD START UP AGAIN. THE FUEL PUMP WAS CHANGED 3 TIMES. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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