THE DEFROSTER FAILED, AS A RESULT, VISIBILITY WAS IMPAIRED. *AK THE CONSUMER STATED THE DEFROSTED FAILED SEVEN TIMES SINCE THE VEHICLE WAS PURCHASED. THE AIR BAG CONTROL MODULE WAS REPLACED, THE RIGHT FRONT WINDOW DID NOT WORK. *JB *NM
1999 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
THE REAR DRIVERS SIDE SEAT BELT WILL LOCK AND NOT PULL OUT THIS RENDERS THE BELT USELESS. IT DOES NOT MATTER IF YOU PULL EASY OR HARD THE BELT WILL NOT PULL OUT. IN A DAY OR TWO IT WILL WORK FINE. THIS HAS OCCURRED 5 OR 6 TIMES IN THE LAST 12 MONTHS. WITH A 4 YEAR OLD AND A 6 YEAR OLD IN REAR BOOSTER SEATS I FIND THIS VERY DANGEROUS. *CB
THE CONSUMER NOTICED THAT THE KEY CAN BE REMOVED WITHOUT TURNING THE IGNITION SWITCH OFF. *AK THE KEY CAN BE MOVED FROM ANY POSITION AND HAS CAUSED BATTERY FAILURE MANY TIMES. THE VEHICLE COULD BE STARTED WITH ANY KEY, SCREW DRIVER, ETC. (THIS COULD BE THE REASON WHY JEEPS ARE EASILY STOLEN AND INSURANCE COSTS ARE HIGH) *SC *JB
THE DRIVER SIDE AND PASSENGER SIDE WINDOWS SLID DOWN INTO THE DOOR. THERE WAS POPPING NOISE PRIOR TO THE INCIDENT. THIS WAS CAUSED BY A PLASTIC PART IN THE DOOR REGULATOR BREAKING.*AK
WHILE BACKING OUT OF THE DRIVEWAY, THE DRIVER PLACED THE VEHICLE IN PARK AND GOT OUT. AFTER GETTING OUT, THE VEHICLE HAD GONE INTO REVERSE, STRUCK THE DRIVER AND CRASHED INTO A NEIGHBOR'S GARAGE. THE DEALER WAS NOT ABLE TO DETERMINE THE CAUSE OF THE PROBLEM WITHOUT TEARING APART THE AUTOMATIC TRANSMISSION. *AK THERE WERE RECALLS FOR THE 1993-1998 MODELS. *SCC *JB
CONSUMER COMPLAINED ABOUT FRONT BRAKE ROTORS, THE FRONT BRAKE ROTORS HAD BEEN REPLACED ON FOUR SEPARATE OCCASIONS, BUT THE PROBLEM STILL OCCURS. *AK
FUEL GAUGE READS EMPTY WHEN TANK IS FULL, DEALER CANNOT FIND PROBLEM. WILL DRIVE FOR ABOUT 30 MILES AND THEN FUEL TANK WILL READ WHAT IT IS SUPPOSED TO. ALSO TERRIBLE SHAKING IN FRONT END WHEN BRAKING. BRAKES/ROTORS ALL NEW AND REPLACED STILL SHAKES. FOG LAMPS CONTINUOUSLY BURN OUT, DEALER STATES WIRING HARNESS. HAVE HAD TO PAY THE DEDUCTIBLE ON THIS NUMEROUS TIMES... LIKE IT IS MY FAULT THEY BURN OUT. *LA
CONSUMER STATED THAT A FIRESTONE WILDERNESS AT TIRE 245 75R16 109 BLEW OUT WHILE DRIVING IN A PARKING LOT. THE TIRE HAD A 6 INCH GASH FROM THE RIM ALL THE WAY UP. THE TIRE WAS BEYOND REPAIR. THE MECHANIC REPLACED IT WITH SPARE TIRE. *AK
1999 JEEP CHEROKEE - REAR BRAKES OCCASIONALLY LOCK UP DURING/AFTER WET WEATHER. NOT SPEED RELATED. REAR BRAKE CYLINDERS REPLACED AT 35K MILES AND 70K MILES (JUNE 2003). REMEDY IS TO SLOWLY PUMP BRAKES WHEN STOPPING UNTIL LOCKING-UP NO LONGER OCCURS.
AIR BAG SENSOR RELOCATED AFTER RECALL TO TOP OF TRANSMISSION HOUSING. AIRBAG DID NOT DEPLOY AFTER A 40 MPH FRONTAL CRASH. RECALL ALSO CHANGED POSITION OF WIRE HARNESS CAUSING SHORT CIRCUIT. THAT RESULTED IN FAILURE OF 4 PCM 'S AND STALLING OF THE VEHICLE WHILE DRIVING. *LA
ALMOST 100 REPAIRS 4 1/2 YEARS ON A NEW LEASED 1999 JEEP CHEROKEE. 15 MONTHS REMAIN ON LEASE. AIR CONDITION REPAIRED 5 TIMES. TOO MANY ITEMS TO LIST HERE.
CONSUMER HAS PROBLEM WITH THE DIFFERENTIAL, AND WILL PROVIDE INFORMATION ON THIS ISSUE. DEALER NOTIFIED.*AK
WHILE TRAVELING AT 25 MPH DRIVER NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. DRIVER PULLED OVER, CALLED FIRE DEPARTMENT. POLICE REPORT WAS TAKEN. FIRE DEPARTMENT BELIEVED THE FIRE WAS ELECTRICAL. *AK
WHEN THE BRAKES WERE APPLIED, THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE. *JB
THE CONSUMER HAS TO REPLACE THE FRONT ROTORS AND PADS. THE CONSUMER IS CONCERNED THAT VEHICLE IS NOT ON RECALL BECAUSE IT WAS NOT PURCHASED IN ONE OF THE STATES FOR RECALL #00V136000. HOWEVER, VEHICLE IS EXPERIENCING THE SAME PROBLEMS. *AK
CONSUMER STATES THAT WHILE DRIVING T AIR BAG WARNING LIGHT WOULD COME ON. DEALER NOTIFIED.*AK
WHEN FUEL TANK LEVEL IS A QUARTER OR LESS AND WHILE TURNING LEFT AT A TRAFFIC LIGHT VEHICLE RUNS OUT OF GAS AND ENGINE SHUTS OFF. AFTER COASTING THROUGH LIGHT AND STRAIGHTING OUT LINE OF TRAVEL,SEVERAL SECONDS OF RESTART ATTEMPTS EVENTUALLY RESTART ENGINE.VEHICLE CONTINUES ON NORMALLY.*AK
WHILE DRIVING, PASSENGER SIDE WINDOW COMPLETELY FELL INTO DOOR. POWER WINDOW MOTOR STILL APPEARED TO WORK, BUT THE WINDOW WOULDN'T RISE. BROUGHT TO DEALERSHIP FOR REPAIR AND WAS NOTIFIED THAT REGULATOR WAS BROKEN AND NEEDED TO BE REPLACED. *JB
BRAKE PROBLEMS - ROTORS/CALIPERS AND WHEEL CYLINDERS - ALL NEEDED TO BE REPLACED. *AK
WHEN THE BRAKES WERE APPLIED, THE VEHICLE VIBRATED AND CAUSED EXTENDED STOPPING DISTANCE. *JB PH *JB
THE VEHICLE HAS HAD ELECTRICAL PROBLEM SINCE MAY 2001. THE INSTRUMENT PANEL WIRING CLUSTER HAS BEEN REPLACED BY THE DEALER. THE VEHICLE IS NOW HAVING THE SAME PROBLEM AGAIN. ON 7/8/2003, THE DEALER TOLD THE CONSUMER TO SELL THE VEHICLE OR TRADE IT IN. *AK
ERRATIC, INTERMITTENT INSTRUMENTATION CLUSTER, FAILURE (SHUT-DOWN) WHILE DRIVING, INCLUDING SPEEDOMETER, OIL PRESSURE GAUGE, AMP GAUGE, TEMPERATURE GAUGE, ODOMETER,GAS GAUGE AND TACHOMETER GAUGE. ISOLATED OCCURRENCES WITHOUT WARNING MADE IT DIFFICULT TO EXPLAIN. BECAUSE OF SAFETY CONCERNS THIS EQUIPMENT FAILURE AS NOTED IN COMPANY SERVICE BULLETINS (081599) SHOULD HAVE BEEN REPORTED TO THE VEHICLE OWNERS AND REPAIRED AT CHRYSLER EXPENSE.*AK
CONSUMER STATES THAT DRIVER'S SIDE SEAT BELT DOES NOT UNLOCK. DEALER NOTIFIED.*AK
FRONT BRAKE ROTORS AND CALIPERS HAD TO BE REPLACED FOR THE THIRD TIME. *AK TSB # 05 033 02 WAS ISSUED BY THE MANUFACTURER BUT THEY WOULD NOT REPAIR THE BRAKES. THE FRONT BRAKE ROTORS WERE REPLACED BY THE DEALER UNDER WARRANTY. THE CONSUMER REPLACED AT OWN EXPENSE. AT 56K MILES, THE BRAKES NEEDED TO BE REPLACED AGAIN. WHEN THE BRAKES WERE APPLIED LIGHTLY, THE STEERING WHEEL VIBRATED SEVERELY AND WAS HARD TO CONTROL. *SCC *JB
THE VEHICLE WAS PUT INTO PARK, DRIVER GOT OUT OF THE VEHICLE, AND LEFT THE DOOR OPEN. THE VEHICLE WENT INTO REVERSE, AND HIT THE WALL, AND THE DRIVER'S DOOR CAME OFF. DRIVER JUMPED BACK INTO THE VEHICLE AND APPLIED THE BRAKES. JEEP, GRAND CHEROKEE LAREDO ,1999. *AK
I OWN A 1999 JEEP CHEROKEE SPORT AND THE DRIVERS SIDE SEAT FRAME BROKE. UPON BRINGING IT TO AN AUTO BODY SHOP THE EMPLOYEE TOLD ME WHEN HE ORDERED THE PART THE PARTS STORE TOLD HIM THAT THEY HAD A LOT OF THEM BEING ORDERED FOR THAT VEHICLE. I WOULD LIKE TO FIND OUT IF PERHAPS THIS SHOULD BE A RECALL ISSUE AND IF IT IS HOW TO GET REIMBURSED FOR THE MONEY I PAID TO HAVE IT FIXED. *NLM
I TOOK MY 1999 JEEP CHEROKEE TO A JEEP DEALERSHIP TO DETERMINE A PROBLEM I WAS HAVING WITH THE GAS GAUGE FAILING TO REGISTER HOW MUCH GAS I HAD IN MY TANK. I WAS CHARGED $55.00 JUST TO DETERMINE WHAT THE PROBLEM WAS. IT WAS DETERMINED THAT I HAD A DEFECTIVE FLOTATION SENSOR IN THE GAS TANK. THE PART IS GOING TO COST $124.00, NOT INCLUDING LABOR. I EXPECT THE REPAIR BILL FOR THIS PROBLEM TO BE AT LEAST $200.00, NOT COUNTING THE $55.00 I'VE ALREADY PAID JUST TO DIAGNOSE THE PROBLEM. THE JEEP HAS LESS THAN 52,000 MILES ON IT, SO I FEEL THAT THIS PROBLEM SHOULD NOT BE OCCURRING THIS SOON. I'VE ALSO FOUND OUT THAT THIS SEEMS TO BE A COMMON PROBLEM IN LATE MODEL JEEP CHEROKEES, YET THEY HAVE NOT BEEN PUT ON A RECALL LIST (AT LEAST, MINE ISN'T ON A RECALL LIST). I CONTACTED THE JEEP (DAIMLER/CHRYSLER) HEADQUARTERS TO SEE IF THEY WOULD PAY FOR THE REPAIRS, AND THEY DECLINED. THE BOTTOM LINE IS THAT I FEEL I SHOULDN'T HAVE TO PAY TO HAVE THIS PART REPLACED, ESPECIALLY SINCE IT SEEMS TO BE A COMMON PROBLEM WITH JEEP CHEROKEES. PLUS, THIS VEHICLE HAS TOO LOW OF A MILEAGE TO BE EXPERIENCING THIS PROBLEM.
FAULTY GEN 3 SEATBELT INSTALLED ON 1999 JEEP CHEROKEE
WHILE DRIVING THE VEHICLE STALL AND WOULD NOT RESTART. *NLM
PLASTIC CLIP ON WINDOW REGULATOR FAILED WHILE VEHICLE IN MOTION. WINDOW FELL INTO DOOR & STARTLED DRIVER AT HIGHWAY SPEED ALMOST CAUSING ACCIDENT. NEW UNIT FROM DEALER HAS BEEN REDESIGNED W/ METAL COMPONENT BUT NO RECALL ON OBVIOUS PROBLEM/SAFETY DEFECT. *NLM
THE FRONT ROTORS WERE WORN, WHICH CAUSED THE VEHICLE TO EXPERIENCE EXTENDED STOPPING DISTANCE. *JB *TS
CHRYSLER KNOWS THEY HAVE EVAPORATOR FAILURES DUE TO INFERIOR COILS THAT LAST LESS THAN 4 YEARS. THEY NEED TO EXTEND THE WARRANTY TO COVER THIS COST TO THE CONSUMER. I WILL NEVER BUY ANOTHER JEEP CHEROKEE. *JB
THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, WHEN ALL OF A SUDDEN THE VEHICLE JUMPED OUT OF OUT GEAR. *JB THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, WHEN ALL OF A SUDDEN THE VEHICLE JUMPED OUT OF OUT GEAR.*MR
THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE, THE DEALER RESURFACED THE ROTORS, HOWEVER 1 YEAR LATER THE PROBLEM RECURRED. *JB
THE DRIVER AND PASSENGER WINDOWS FAILED, WHICH WAS CAUSED BY AN INOPERATIVE REGULATOR.*JB *TS
SEATBELT COULD NOT BE EXTENDED FROM RETRACTOR TO ALLOW USE.*JB
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS FAILED TO DEPLOY, THE DRIVER AND PASSENGER SUFFERED INJURIES.*JB
WHILE DRIVING FRONT BRAKE ROTORS WORE OUT, CAUSING EXTENDED STOPPING DISTANCE. *AK
PASSENGER RESTRAINTS WILL NOT RELEASE FROM DOOR POST ASSEMBLY THEREBY PROHIBITING THEIR USE.
CONSUMER STATED WHILE DRIVING, THE LEFT TURN SIGNAL DOES NOT WORK AND THE HAZARD LIGHTS COME ON BY THEMSELVES.*JB
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE FRONT OR REAR WINDOWS WOULD FAIL AND STICK IN THE SEAL CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS
SEAT BELTS. THE SEATBELT LATCH MECHANISM ON THIS VEHICLE CONSIST OF A METAL MECHANISM SURROUNDED BY A PLASTIC COVER. THE PLASTIC COVER IS POOR FITTING, ALLOWING THE SEATBELT PART TO BE INSERTED BETWEEN THE PLASTIC COVER AND THE MECHANISM, THEREBY NOT BEING FASTENED AT ALL, AND SOMETIMES WITHOUT REALIZING IT UNTIL IT COMES APART AS YOU DRIVE. THIS IS AN ONGOING PROBLEM WHICH REQUIRES VERY CAREFUL INSERTION OF SEAT BELT PART INTO MECHANISM, SOMETIMES IT TAKES SEVERAL ATTEMPTS TO SECURE THE SEAT BELT.
WHILE IN MOTION, THE DRIVERS SIDE WINDOW SUDDENLY DROPPED INTO THE DOOR. THE REGUALTOR HAD WORN AND BROKE. *JG TS
WHILE DRIVING THROUGH AN INTERSECTION AND CONSUMER HAD A FRONTAL COLLISION. CONSUMER STATES THE AIRBAGS DID NOT DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
THE VEHICLE STALLED AND SHUT DOWN WITHOUT PRIOR WARNING. DEALER WAS AWARE OF THE PROBLEM. TS GEAR SHIFT SELECTOR LIGHT WAS INOPERATIVE. TRANSMISSION SHIFTED HARD AND SLIPPED ON ACCELERATION. FOUND WRONG FLUID IN TRANSMISSION. IGNITION CYLINDER LOOSE. DEALER ADVISED THIS WAS NORMAL. TRANSMISSION BANGED WHEN PUT IN REVERSE. *TT
THE CONSUMER STATES THAT THE DEALER IS AWARE OF THE BRAKE/ROTOR PROBLEM BUT DOESN'T SEEM TO MAKE A PERMANENT FIX. THE CONSUMER STATES THE EVERY 6-9 MONTHS(AVERAGE)THE BRAKES/ROTORS MUST BE REPAIRED-3 TIMES. *SCC
WHILE DRIVING THE VEHICLE DASHLIGHTS, TAILLIGHTS, AND OTHER INSTRUMENT LIGHTS INTERMITTENTLY WORK. THIS HAPPENS WITHOUT WARNING. WHEN THE FUSES HAVE BEEN CHANGED, TWENTY MINUTES LATER THE LIGHTS ARE OUT AGAIN. CAUSE IS UNKNOWN. *JG
THE DEFOGGER FOR HEAT VENILATION WILL NOT BLOW OUT HEAT. THE BLEND AIR DOOR ARM BROKE OFF THIS IS PART OF THE HEATER BOX. CAUSING FOG ON THE OUTISIDE OF THE WINDOW. THE DEALER IS AWARE OF THE PROBLEM. MR
CONSUMER STATEED THE REAR CARRIER BEARINGS IN THE REAR AXEL WERE WORN. * TS CONSUMER STATED THE VEHICLE WAS RUNNING HOT, THE DEALER REPLACED THE THERMOSTAT AND GASKET.*JB
CONSUMER STATES THAT WHILE DRIVING THE VEHICLE WILL NOT SHIFT GEARS. HAD VEHICLE SERVICED, WAS INFROMED THAT THE TRANSMISSION WAS SHOT. THIS IS A COMMON PROBLEM, PARTS IS BACK ORDER. TS
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Jeep Cherokee → · Every Cherokee year → · How the figures are calculated →