CONSUMER STATES SINCE 30,000 MILES AN ON GOING PROBLEM WITH THE BRAKE PEDAL PURSATING WHEN APPLIED. VEHICLE BEEN TO THE DEALER ON FOUR OCCASION. NOW AT THE PRESENT TIME DEALER INFORMED THAT THE BRAKES SYSTEM NEED TO BE OVERHAUL. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. MR
1999 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
THIS VEHICLE HAS HAD TWO SETS OF BRAKES SINCE NEW, 60,000 MILES AGO. AT APPROXIMATELY 30,000 MILES THE FRONT DISC BRAKE CALIPHER WARPS CAUSING VIBRATION AND SHIMMYING OF FRONT OF VEHICLE TO THE POINT OF "NEAR LOSS OF CONTROL". THERE IS A "SERVICE BULLETIN" OUT FROM CHRYSLER TO CHANGE THE BRAKE ASSEMBLY WHEN CUSTOMERS COME IN WITH THIS PROBLEM. HOWEVER, THE CUSTOMER MUST PAY $425.00 FOR THIS COMPONENT. IF THE COMPONENT MUST BE REPLACED. THERE SHOULD BE NO COST REPLACEMENT. HOWEVER, CHRYSLER AND THE DEALER REFUSE TO ACCEPT THIS POSITION. CAN YOU HELP??? TS
CONSUMER STATES THAT THE FRONT DIFFERENTIAL IS WEARING OUT PREMATURLY, THERE IS A LOUD NOISE COMING FROM IT WHEN DRIVING. CONTACTED DEALER. NLM
WHEN BRAKES ARE APPLIED AT HIGH SPEED FRONT WHEELS VIBRATE. BRAKE ROTORS WERE RECUT DOWN AT 28,000. FAILURE REOCCURRED AFTER SOME MILEAGE ACCUMULATION. PLEASE DESCRIBE DETAILS.AK
CONSUMER STATES WHILE DRIVING 60MPH THE FRONT LEFT WHEEL CAME OFF. CAUSING A NEAR ACCIDENT.*JB
TRANSFER CASE FAILED, CAUSING VEHICLE TO STALL WHILE DRIVING. VEHICLE CHECKED BY DEALER, WHO REPLACED FRONT DIFFERENTIAL BEARINGS, AND O-RINGS IN FUEL PUMP. ALSO, VEHICLE MAKES LOUD "ROARING" NOISES, AND IS VERY DIFFICULT TO CONTROL WHILE DRIVING. *AK
THE DESIGN OF THE POWER WINDOW REGULATOR MOTOR ASSEMBLY APPEARS TO BE FLAWED. THERE IS A SMALL PLASTIC "CLIP" THAT IS HEAT MELTED TO THE NYLON MOVEMENT ASSEMBLY DURING MANUFACTURING. THIS CLIP RECEIVES A GREAT DEAL OF STRESS DURING WINDOW OPERATION AND IS DOOMED TO FAIL FROM THE BEGINNING. WHEN THE CLIP FAILS, THE WINDOW WILL "UNEXPECTANTLY" DROP INTO THE DOOR OFTEN RESULTING IN BROKEN OR DAMAGED GLASS. THIS COULD RESULT IN AN ACCIDENT IF A DRIVER IS NOT PREPARED FOR THIS FAILURE.*AK
WHILE DRIVING AT 65MPH, THE BRAKES BEGAN TO GRIND, AND THE WHEEL BEARING ON BOTH SIDES WERE MAKING NOISE. *AK THE CONSUMER STATES THAT BOTH FRONT HUB BEARINGS AND AXLE SEALS WERE REPLACED AT THE DEALER. THE ROTORS WERE COMPLETELY DESTROYED WITH THE FACTORY PADS INTACT. THE PAD WERE STILL GOOD. THE ROTORS HOWEVER WERE SO THIN THAT THEY CRUMBLED(VERY DANGEROUS). NOW THE REAR HUBS ARE LOUD AN NEED REPLACING. THE CONSUMER HAS REPLACED THE REAR WHEEL BEARING, AND THE BEARINGS ON THE REAR AXLE IN THE HUB ARE SEPERATED/EXTREMELY DANGEROUS-PART OF THE BEARING ARE SPINNING IN THE INSIDE OF THE HUB. *SCC
CONSUMER WAS TRAVELING AT 30 MPH AND ANOTHER VEHICLE HIT CONSUMER'S VEHICLE ON PASSENGER'S SIDE. UPON IMPACT, NONE OF AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
ONE OF THE ENGINE PISTONS BLEW A HOLE IN SIDE OF ENGINE. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED . FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
WHEN BRAKES ARE APPLIED THEY WILL HESITATE TO KICK IN AND STOP VEHICLE.. HAD BRAKES REPLACED SEVERAL TIMES, BUT PROBLEM REOCCURRED. THIS IS A COMMON PROBLEM WITH VEHICLE. *AK
WINDOW REGULATORS---DRIVER'S WINDOW FELL IN THE DRIVER'S DOOR WHILE VEHICLE WAS PARKED & UNOCCUPIED--METAL GEAR HAD WORN THE PLASTIC TEETH DOWN CAUSING THE WINDOW TO FALL INTO THE DOOR---THE PASSENGER FRONT WINDOW FELL AT RESULT OF THE WINDOW REGULATOR ALSO FAILED FOR THE SAME REASON
VEHICLE LEAKS GAS.*AK WHEN THE GAS TANK IS FULL, THE GASOLINE WOULD LEAK OUT UNTIL IT WAS UNDER 3/4 OF A TANK. *JG
WHILE TRAVELING ABOUT 65MPH ON HIGHWAY WITHOUT PRIOR WARNING TURNED THE VEHICLE RIGHT IN ORDER TO STRAIGHTEN VEHICLE. WHEN TURNING BACK TOWARDS THE VEHICLE CAUSED VEHICLE TO FLIP SIX TIMES. DUAL AIRBAGS DIDN'T DEPLOY, AND PASSENGER SIDE SEAT BELT BROKE.*AK
PROBLEM WITH BRAKE ROTORS.
HEARD A LOUD NOISE, AND AIR CONDITIONER WAS NOT COOLING. TOOK VEHICLE TO DEALER, AND THEY STATED IT WAS THE COMPRESSOR. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
WHILE TRAVELING ON A HILL, THE CONSUMER APPLIED BRAKES AND THE PEDAL WENT ALL THE WAY TO THE FLOOR. DEALERSHIP IS AWARE OF PROBLEM. *AK *SCC
WHEN SHIFT INTO PARK, VEHICLE WILL LUNGE FORWARD AND THEN ROLL BACK ON ANY LEVEL OF ROAD SURFACE. PLEASE DESCRIBE DETAIL.*JB
WHILE TRAVELING ON HIGHWAY APPLIED BRAKES STEERING COLUMN SHOOK AND VIBRATED. DEALERSHIP WAS AWARE OF PROBLEM. *AK TO CORRECT THE STEERING COLUMN SHAKING, THE DEALER MACHINED AND REPLACED FRONT ROTORS AND PADS. BUT THE PROBLEM WAS STILL NOT SOLVED. THE TRANSFER CASE WAS LEAKING OIL. *YH
VEHICLE IS SUBJECT TO ERRATIC ACCELERATION WITH NO WARNING. TIRES SQUEAL AFTER A DELAYED REACTION WHEN SHIFTED INTO GEAR, LUNGING HARD. PLEASE DESCRIBE DETAILS.*AK
WHILE IN PARK VEHICLE JUMPED INTO REVERSE AND ACCELERATED. COULD HAVE CAUSED AN ACCIDENT. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
WHILE DRIVING VEHICLE WOULD NOT CHANGE GEARS. TOWED VEHICLE TO MECHANIC . METAL PIN BROKE THAT CAUSED VEHICLE TO STOP SHIFTING.*AK
BRAKES WARP EVERY 16,000 MILES. BRAKES HAVE BEEN REPLACED THREE TIMES ALREADY. DEALERSHIP IS AWARE OF PROBLEM.*AK
WHILE CLEANING WHEEL CONSUMER WAS TURNING THE CLOTH IN A CIRCULAR MOTION WITH HIS HAND. AND LUGS: NUTS BOLTS STARTED TURNING ON THEIR OWN . BOLTS WERE COMING LOOSE ON DRIVER'S SIDE WHEEL.*AK
I HAVE TALKED TO VARIOUS JEEP CHEROKEE OWNERS AND RESEARCHED ON THE INTERNET. THIS SEEMS TO BE A VERY COMMON PROBLEM WITH THE 4.0 LITER CHEROKEE. I THINK IT IS A HEALTH RELATED ISSUE DUE TO THE FACT THE CO2 GASES ARE LEAKING OUT UNDER THE ENGINE COMPARTMENT AND COULD ENTER INTO THE INTERIOR OF THE VEHICLE.
WHEN APPLYING BRAKES, VEHICLE WILL VIBRATE AND SHAKE, DEALERSHIP IS AWARE OF THE PROBLEM.*AK BRAKES HAVE BEEN REPAIRED 4 TIMES. *TT
BOTH DRIVER AND PASSENGER FRONT WINDOW GLASS HAS UNEXPECTEDLY FALLEN INTO DOOR. WAS ADVISED BY DEALER THAT THIS WAS A RARE OCCURRENCE AND THEY HAVE FIXED ONE SIDE UNDER WARRANTY AND THE OTHER WILL BE REPAIRED NEXT WEEK. BOTH OCCURRENCES OCCURED AT SPEED AND SUDDENLY. WAS ADVISED THAT THE WINDOWS ARE HELD BY PLASTIC CLIPS THAT FAILED. THIS IS VERY DANGEROUS AND AN OBVIOUS PROBLEM THAT SHOULD BE RECALLED AND REPLACED WITH PROPER FASTENERS FOR AN SUV TYPE VEHICLE. *AK
REAR AXLE MAKES NOISES. INDEPENDENT MECHANIC CONFIRMED THAT EXTERIOR BEARINGS OR REAR DIFFERENTIAL NEEDS TO BE REPLACED. DEALER WAS INFORMED AND HAD NO EXPLANATION FOR WHERE THE PROBLEM COMES FROM.*AK NOISE IS HEARD WHILE DRIVING AND ACCELRATING. THE NOISE INCREASES WITH THE SPEED OF THE VEHICLE. VEHICLE ALSO NEEDS REAR BRAKE WORK, THE SERPENTINE BELT IS CRACKED, AND THE HEAD GASKET IS LEAKING. *JG
I TOOK THE CAR TO THE DEALER ON THORNTON ROAD CALLED CHRYSLER AND THEY ORIGINALLY STOPPED THE CAR FROM SAYING IT HAD NO GAS ON A FULL TANK AND READING 0MPH WHEN TRAVELING 75 MPH. THEN MONTHS LATER THE CAR BEGAN TO READ 0 GAS AFTER I FILLED UP THE TANK. THE GAS READING IS ALWAYS WRONG.
WHEN TRAVELING DARK AREA OF ROADWAY, THE HEADLIGHTS ON HIGH BEAM, SUDDENLY LIGHTS GO DARK. SWITCHING BACK TO LOW BEAM THE LIGHTS DO WORK. WE REPLACED THE HEADLIGHTS AND THE MULTIFUNCTION SWITCH. THE LIGHTS WORKED FOR A SHORT PERIOD OF TIME AND THEN THE PROBLEM OCCURED.
PISTON AND SPRINGS ARE WEAK CAUSING SOME PARTS OF VEHICLE TO FALL ON HANDS. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK CONSUMER STATES THE HOOD DOES NOT STAY UP AS THE HOOD SPRINGS OR PISTONS WERE WEAK. THE HOOD FELL ON HANDS WHILE CHECKING OIL. *YH
I WAS STOPPED AT A LIGHT AND A FORD SEDAN REAR ENDED ME AND THE CAR IMMEDIATELY WENT UP IN FLAMES. THERE WERE SEVERAL EXPLOSIONS AND THE CAR WAS DECLARED A TOTAL LOSS BY THE UNSURANCE COMPANY. I WAS TAKEN TO THE HOSPITAL WITH NECK AND UPPER BACK PAIN . X-RAYS WERE TAKEN AND I WAS DISCHARGED WITH CERVICAL STRAIN. I WAS REFERRED BY MY DOCTOR TO A CRISIS COUNSELOR WHOM I AM STILL ATTENDING. I HAVE NOT SLEPT THROUGH THE NIGHT SINCE THE INCIDENT.*AK
ABS BRAKE LIGHT CONTINUE TO STAY ON. WHEN APPLYING BRAKES PEDAL GOES TO THE FLOOR. DEALER CONTACTED. PLEASE ADD VIN. *AK
CONSUMER HAD THE ROTORS REPLACED TWICE AND IS CURRENTLY IN NEED OF NEW ROTORS AGAIN. *JG
AFTER BRAKES ARE HEATED EXTREME VIBRATION OCCURS WITHIN FRONT END OF VEHICLE. STEERING WHEEL SHAKES, AND THE VEHICLE PULLS TO THE RIGHT AND LEFT. DEALER HAS BEEN NOTIFIED.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
ENGINE LIGHT CAME ON AND THE VEHICLE STALLED, VEHICLE WAS TOWED TO DEALER. *AK WHILE THE CONSUMER WAS DRIVING ON HIGHWAY THE ENGINE LIGHT CAME ON AND THE CONSUMER EXITED THE HIGHWAY AND PARKED THE VEHICLE, BUT WAS UNABLE TO RESTART THE VEHICLE, ALSO THE FREEZE PLUG MALFUNCTIONED CAUSING THE # 5 PISTON TO MELT. THE MANUFACTURER STATED THAT THE CONSUMER DROVE THE VEHICLE WHILE IT WAS OVERHEATING BUT THE CONSUMER POINTED OUT THAT THE FREEZE PLUG AND THE OVERHEAT LIGHT WERE DEFECTIVE. *YH
WHILE INSURED WAS DRIVING ON WET PAVEMENT, HE LOST CONTROL OF THE VEHICLE AND A HIT TREE,VEHICLE THEN CAUGHT ON FIRE, INSURED FEELS THAT THIS LOSS WAS DUE TO A MANUFACTURER DEFECT. CLAIM NUMBER 13-7350-903. *YH
THE VEHICLE DIED AT STOP LIGHT, AND WOULD NOT RESTART, INSURED LEFT TO CALL TOW SERVICE APPROXIMATELY 15-20 MINUTE LATER WHEN HE CAME BACK, THE ENGINE COMPARTMENT WAS ON FIRE. CLAIM NUMBER 25-5566-210. *YH
INSURED HIT BRAKES AND THERE WERE NO BRAKES, THE VEHICLE WENT INTO DITCH AND CAUGHT FIRE, INSURED STATED THAT PRIOR ELECTRICAL PROBLEMS WERE NOT RESOLVED. CLAIM NUMBER 47-420-794. *YH
ENGINE COMPARTMENT CAUGHT FIRE DUE TO STARTER FAILURE. CLAIM NUMBER 53-C679-292. *YH
VEHICLE WAS IN PARK AND TURNED ON WHEN IT REVERSED ON FLAT SURFACE. DEALER WAS NOTIFIED. *AK
WHILE DRIVING STEERING LOCKS UP. TOOK VEHICLE TO DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
ROTORS WENT BAD. ALSO, PCM HAD TO BE REPLACED. PLEASE PROVIDE ANY FURTHER INFORMATION, AND VEHICLE IDENTIFICATION NUMBER.*AK
WHILE DRIVING ELECTRICAL SYSTEM MALFUNCTIONED. WINDOWS WOULD NOT COME DOWN. PLEASE PROVIDE ANY FURTHER INFORMATION, AND VEHICLE IDENTIFICATION NUMBER.*AK
WHILE DRIVING VEHICLE MAKES GRINDING NOISE IN REAR END. REAR END HAS BEEN REPLACED THREE TIMES FOR SAME REASON. PLEASE PROVIDE ANY FURTHER INFORMATION, AND IDENTIFICATION NUMBER.*AK
VEHICLE WAS PARKED AND SHIFT PAWL WAS IN PARK. CONSUMER WENT TO THE REAR OF VEHICLE TO OPEN REAR LIFTGATE, BUT SHIFT PAWL JUMPED INTO REVERSE. WHILE MOVING CONSUMER WAS ABLE TO TO GRAB STEERING WHEEL AND APPLIED EMERGENCY BRAKES, CONSUMER WAS DRAGGED, AND SUSTAINED SEVERE INJURIES. *AK *TT
WHILE VEHICLE JUMPED OUT OF GEAR, EMERGENCY BRAKE DID NOT HOLD VEHICLE WHILE IN REVERSE AND MOVING. CONSUMER HAD TO REAPPLY BRAKES TO HOLD VEHICLE. PLEASE PROVIDE MORE INFORMATION.*AK
CONSUMER STATED WHILE THE VEHICLE WAS IN PARK, IT ROLLED BACKWARDS ON THREE OCCASIONS.*YH
CONSUMER STARTED VEHICLE, THEN HAD TO GET OUT OF VEHICLE, LEFT IT IN PARK WITH ENGINE RUNNING, AS HE STEPPED OUT OF VEHICLE, IT STARTED GOING BACKWARD. HE WAS TRAPPED BETWEEN GARAGE WALL AND DRIVER DOOR. HE MANAGED TO GET IN TO VEHICLE AND SHUT OFF ENGINE. CONSUMER SUFFERED BRUISES. DAMAGE UNKNOWN AT THIS TIME, VEHICLE STILL AT DEALERSHIP.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Jeep Cherokee → · Every Cherokee year → · How the figures are calculated →