Page 4 of 8 · complaints 151–200 of 366

1999 Jeep Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Service Brakes, Hydraulic › Pedals and Linkages
Filed Oct 9, 2002MI

CONSUMER STATES SINCE 30,000 MILES AN ON GOING PROBLEM WITH THE BRAKE PEDAL PURSATING WHEN APPLIED. VEHICLE BEEN TO THE DEALER ON FOUR OCCASION. NOW AT THE PRESENT TIME DEALER INFORMED THAT THE BRAKES SYSTEM NEED TO BE OVERHAUL. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. MR

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Oct 2, 2002CA

THIS VEHICLE HAS HAD TWO SETS OF BRAKES SINCE NEW, 60,000 MILES AGO. AT APPROXIMATELY 30,000 MILES THE FRONT DISC BRAKE CALIPHER WARPS CAUSING VIBRATION AND SHIMMYING OF FRONT OF VEHICLE TO THE POINT OF "NEAR LOSS OF CONTROL". THERE IS A "SERVICE BULLETIN" OUT FROM CHRYSLER TO CHANGE THE BRAKE ASSEMBLY WHEN CUSTOMERS COME IN WITH THIS PROBLEM. HOWEVER, THE CUSTOMER MUST PAY $425.00 FOR THIS COMPONENT. IF THE COMPONENT MUST BE REPLACED. THERE SHOULD BE NO COST REPLACEMENT. HOWEVER, CHRYSLER AND THE DEALER REFUSE TO ACCEPT THIS POSITION. CAN YOU HELP??? TS

Power Train › Driveline › Differential Unit
Filed Sep 30, 2002WV

CONSUMER STATES THAT THE FRONT DIFFERENTIAL IS WEARING OUT PREMATURLY, THERE IS A LOUD NOISE COMING FROM IT WHEN DRIVING. CONTACTED DEALER. NLM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 23, 2002IN

WHEN BRAKES ARE APPLIED AT HIGH SPEED FRONT WHEELS VIBRATE. BRAKE ROTORS WERE RECUT DOWN AT 28,000. FAILURE REOCCURRED AFTER SOME MILEAGE ACCUMULATION. PLEASE DESCRIBE DETAILS.AK

Wheels
Filed Sep 23, 2002MO

CONSUMER STATES WHILE DRIVING 60MPH THE FRONT LEFT WHEEL CAME OFF. CAUSING A NEAR ACCIDENT.*JB

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Sep 17, 2002KY

TRANSFER CASE FAILED, CAUSING VEHICLE TO STALL WHILE DRIVING. VEHICLE CHECKED BY DEALER, WHO REPLACED FRONT DIFFERENTIAL BEARINGS, AND O-RINGS IN FUEL PUMP. ALSO, VEHICLE MAKES LOUD "ROARING" NOISES, AND IS VERY DIFFICULT TO CONTROL WHILE DRIVING. *AK

Visibility › Power Window Devices and Controls
Filed Sep 16, 2002NC

THE DESIGN OF THE POWER WINDOW REGULATOR MOTOR ASSEMBLY APPEARS TO BE FLAWED. THERE IS A SMALL PLASTIC "CLIP" THAT IS HEAT MELTED TO THE NYLON MOVEMENT ASSEMBLY DURING MANUFACTURING. THIS CLIP RECEIVES A GREAT DEAL OF STRESS DURING WINDOW OPERATION AND IS DOOMED TO FAIL FROM THE BEGINNING. WHEN THE CLIP FAILS, THE WINDOW WILL "UNEXPECTANTLY" DROP INTO THE DOOR OFTEN RESULTING IN BROKEN OR DAMAGED GLASS. THIS COULD RESULT IN AN ACCIDENT IF A DRIVER IS NOT PREPARED FOR THIS FAILURE.*AK

Suspension › Multiple Axle
Filed Sep 12, 2002TX

WHILE DRIVING AT 65MPH, THE BRAKES BEGAN TO GRIND, AND THE WHEEL BEARING ON BOTH SIDES WERE MAKING NOISE. *AK THE CONSUMER STATES THAT BOTH FRONT HUB BEARINGS AND AXLE SEALS WERE REPLACED AT THE DEALER. THE ROTORS WERE COMPLETELY DESTROYED WITH THE FACTORY PADS INTACT. THE PAD WERE STILL GOOD. THE ROTORS HOWEVER WERE SO THIN THAT THEY CRUMBLED(VERY DANGEROUS). NOW THE REAR HUBS ARE LOUD AN NEED REPLACING. THE CONSUMER HAS REPLACED THE REAR WHEEL BEARING, AND THE BEARINGS ON THE REAR AXLE IN THE HUB ARE SEPERATED/EXTREMELY DANGEROUS-PART OF THE BEARING ARE SPINNING IN THE INSIDE OF THE HUB. *SCC

Air Bags › FrontalCrash
Filed Sep 6, 2002CA

CONSUMER WAS TRAVELING AT 30 MPH AND ANOTHER VEHICLE HIT CONSUMER'S VEHICLE ON PASSENGER'S SIDE. UPON IMPACT, NONE OF AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Engine and Engine Cooling › Engine
Filed Aug 29, 2002OH

ONE OF THE ENGINE PISTONS BLEW A HOLE IN SIDE OF ENGINE. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED . FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 27, 2002NY

WHEN BRAKES ARE APPLIED THEY WILL HESITATE TO KICK IN AND STOP VEHICLE.. HAD BRAKES REPLACED SEVERAL TIMES, BUT PROBLEM REOCCURRED. THIS IS A COMMON PROBLEM WITH VEHICLE. *AK

Visibility › Power Window Devices and Controls
Filed Aug 22, 2002VA

WINDOW REGULATORS---DRIVER'S WINDOW FELL IN THE DRIVER'S DOOR WHILE VEHICLE WAS PARKED & UNOCCUPIED--METAL GEAR HAD WORN THE PLASTIC TEETH DOWN CAUSING THE WINDOW TO FALL INTO THE DOOR---THE PASSENGER FRONT WINDOW FELL AT RESULT OF THE WINDOW REGULATOR ALSO FAILED FOR THE SAME REASON

Fuel System, Gasoline › Storage › Tank Assembly
Filed Aug 20, 2002MO

VEHICLE LEAKS GAS.*AK WHEN THE GAS TANK IS FULL, THE GASOLINE WOULD LEAK OUT UNTIL IT WAS UNDER 3/4 OF A TANK. *JG

Air Bags › FrontalCrash
Filed Aug 13, 2002UT

WHILE TRAVELING ABOUT 65MPH ON HIGHWAY WITHOUT PRIOR WARNING TURNED THE VEHICLE RIGHT IN ORDER TO STRAIGHTEN VEHICLE. WHEN TURNING BACK TOWARDS THE VEHICLE CAUSED VEHICLE TO FLIP SIX TIMES. DUAL AIRBAGS DIDN'T DEPLOY, AND PASSENGER SIDE SEAT BELT BROKE.*AK

Service Brakes, Air › Disc › Rotor
Filed Aug 13, 200200

PROBLEM WITH BRAKE ROTORS.

Equipment › Appliance › Air Conditioner
Filed Aug 12, 2002LA

HEARD A LOUD NOISE, AND AIR CONDITIONER WAS NOT COOLING. TOOK VEHICLE TO DEALER, AND THEY STATED IT WAS THE COMPRESSOR. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Aug 7, 2002CA

WHILE TRAVELING ON A HILL, THE CONSUMER APPLIED BRAKES AND THE PEDAL WENT ALL THE WAY TO THE FLOOR. DEALERSHIP IS AWARE OF PROBLEM. *AK *SCC

Power Train › Automatic Transmission
Filed Jul 25, 2002KY

WHEN SHIFT INTO PARK, VEHICLE WILL LUNGE FORWARD AND THEN ROLL BACK ON ANY LEVEL OF ROAD SURFACE. PLEASE DESCRIBE DETAIL.*JB

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jul 18, 2002NJ

WHILE TRAVELING ON HIGHWAY APPLIED BRAKES STEERING COLUMN SHOOK AND VIBRATED. DEALERSHIP WAS AWARE OF PROBLEM. *AK TO CORRECT THE STEERING COLUMN SHAKING, THE DEALER MACHINED AND REPLACED FRONT ROTORS AND PADS. BUT THE PROBLEM WAS STILL NOT SOLVED. THE TRANSFER CASE WAS LEAKING OIL. *YH

Vehicle Speed Control
Filed Jul 5, 2002GA

VEHICLE IS SUBJECT TO ERRATIC ACCELERATION WITH NO WARNING. TIRES SQUEAL AFTER A DELAYED REACTION WHEN SHIFTED INTO GEAR, LUNGING HARD. PLEASE DESCRIBE DETAILS.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jul 2, 2002LA

WHILE IN PARK VEHICLE JUMPED INTO REVERSE AND ACCELERATED. COULD HAVE CAUSED AN ACCIDENT. CAUSE UNKNOWN. DEALER NOTIFIED.*AK

Power Train › Automatic Transmission › Gear Position Indication (prndl)
Filed May 31, 2002FL

WHILE DRIVING VEHICLE WOULD NOT CHANGE GEARS. TOWED VEHICLE TO MECHANIC . METAL PIN BROKE THAT CAUSED VEHICLE TO STOP SHIFTING.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed May 28, 2002MA

BRAKES WARP EVERY 16,000 MILES. BRAKES HAVE BEEN REPLACED THREE TIMES ALREADY. DEALERSHIP IS AWARE OF PROBLEM.*AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed May 28, 2002SC

WHILE CLEANING WHEEL CONSUMER WAS TURNING THE CLOTH IN A CIRCULAR MOTION WITH HIS HAND. AND LUGS: NUTS BOLTS STARTED TURNING ON THEIR OWN . BOLTS WERE COMING LOOSE ON DRIVER'S SIDE WHEEL.*AK

Engine and Engine Cooling › Exhaust System
Filed May 21, 2002TN

I HAVE TALKED TO VARIOUS JEEP CHEROKEE OWNERS AND RESEARCHED ON THE INTERNET. THIS SEEMS TO BE A VERY COMMON PROBLEM WITH THE 4.0 LITER CHEROKEE. I THINK IT IS A HEALTH RELATED ISSUE DUE TO THE FACT THE CO2 GASES ARE LEAKING OUT UNDER THE ENGINE COMPARTMENT AND COULD ENTER INTO THE INTERIOR OF THE VEHICLE.

Service Brakes, Hydraulic › Foundation Components › Disc
Filed May 15, 2002VA

WHEN APPLYING BRAKES, VEHICLE WILL VIBRATE AND SHAKE, DEALERSHIP IS AWARE OF THE PROBLEM.*AK BRAKES HAVE BEEN REPAIRED 4 TIMES. *TT

Visibility › Power Window Devices and Controls
Filed May 12, 2002AR

BOTH DRIVER AND PASSENGER FRONT WINDOW GLASS HAS UNEXPECTEDLY FALLEN INTO DOOR. WAS ADVISED BY DEALER THAT THIS WAS A RARE OCCURRENCE AND THEY HAVE FIXED ONE SIDE UNDER WARRANTY AND THE OTHER WILL BE REPAIRED NEXT WEEK. BOTH OCCURRENCES OCCURED AT SPEED AND SUDDENLY. WAS ADVISED THAT THE WINDOWS ARE HELD BY PLASTIC CLIPS THAT FAILED. THIS IS VERY DANGEROUS AND AN OBVIOUS PROBLEM THAT SHOULD BE RECALLED AND REPLACED WITH PROPER FASTENERS FOR AN SUV TYPE VEHICLE. *AK

Suspension › Rear
Filed May 8, 2002OH

REAR AXLE MAKES NOISES. INDEPENDENT MECHANIC CONFIRMED THAT EXTERIOR BEARINGS OR REAR DIFFERENTIAL NEEDS TO BE REPLACED. DEALER WAS INFORMED AND HAD NO EXPLANATION FOR WHERE THE PROBLEM COMES FROM.*AK NOISE IS HEARD WHILE DRIVING AND ACCELRATING. THE NOISE INCREASES WITH THE SPEED OF THE VEHICLE. VEHICLE ALSO NEEDS REAR BRAKE WORK, THE SERPENTINE BELT IS CRACKED, AND THE HEAD GASKET IS LEAKING. *JG

Fuel System, Other
Filed May 2, 2002GA

I TOOK THE CAR TO THE DEALER ON THORNTON ROAD CALLED CHRYSLER AND THEY ORIGINALLY STOPPED THE CAR FROM SAYING IT HAD NO GAS ON A FULL TANK AND READING 0MPH WHEN TRAVELING 75 MPH. THEN MONTHS LATER THE CAR BEGAN TO READ 0 GAS AFTER I FILLED UP THE TANK. THE GAS READING IS ALWAYS WRONG.

Exterior Lighting › Headlights
Filed Apr 27, 2002PA

WHEN TRAVELING DARK AREA OF ROADWAY, THE HEADLIGHTS ON HIGH BEAM, SUDDENLY LIGHTS GO DARK. SWITCHING BACK TO LOW BEAM THE LIGHTS DO WORK. WE REPLACED THE HEADLIGHTS AND THE MULTIFUNCTION SWITCH. THE LIGHTS WORKED FOR A SHORT PERIOD OF TIME AND THEN THE PROBLEM OCCURED.

Structure › Body › Hood1 injured
Filed Apr 24, 2002NY

PISTON AND SPRINGS ARE WEAK CAUSING SOME PARTS OF VEHICLE TO FALL ON HANDS. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK CONSUMER STATES THE HOOD DOES NOT STAY UP AS THE HOOD SPRINGS OR PISTONS WERE WEAK. THE HOOD FELL ON HANDS WHILE CHECKING OIL. *YH

Fuel System, Gasoline › Fuel Injection SystemCrashFire1 injured
Filed Apr 20, 2002MI

I WAS STOPPED AT A LIGHT AND A FORD SEDAN REAR ENDED ME AND THE CAR IMMEDIATELY WENT UP IN FLAMES. THERE WERE SEVERAL EXPLOSIONS AND THE CAR WAS DECLARED A TOTAL LOSS BY THE UNSURANCE COMPANY. I WAS TAKEN TO THE HOSPITAL WITH NECK AND UPPER BACK PAIN . X-RAYS WERE TAKEN AND I WAS DISCHARGED WITH CERVICAL STRAIN. I WAS REFERRED BY MY DOCTOR TO A CRISIS COUNSELOR WHOM I AM STILL ATTENDING. I HAVE NOT SLEPT THROUGH THE NIGHT SINCE THE INCIDENT.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 10, 2002FL

ABS BRAKE LIGHT CONTINUE TO STAY ON. WHEN APPLYING BRAKES PEDAL GOES TO THE FLOOR. DEALER CONTACTED. PLEASE ADD VIN. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 1, 2002VA

CONSUMER HAD THE ROTORS REPLACED TWICE AND IS CURRENTLY IN NEED OF NEW ROTORS AGAIN. *JG

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Mar 18, 2002NC

AFTER BRAKES ARE HEATED EXTREME VIBRATION OCCURS WITHIN FRONT END OF VEHICLE. STEERING WHEEL SHAKES, AND THE VEHICLE PULLS TO THE RIGHT AND LEFT. DEALER HAS BEEN NOTIFIED.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 29, 2002OR

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Engine and Engine Cooling
Filed Jan 17, 2002MI

ENGINE LIGHT CAME ON AND THE VEHICLE STALLED, VEHICLE WAS TOWED TO DEALER. *AK WHILE THE CONSUMER WAS DRIVING ON HIGHWAY THE ENGINE LIGHT CAME ON AND THE CONSUMER EXITED THE HIGHWAY AND PARKED THE VEHICLE, BUT WAS UNABLE TO RESTART THE VEHICLE, ALSO THE FREEZE PLUG MALFUNCTIONED CAUSING THE # 5 PISTON TO MELT. THE MANUFACTURER STATED THAT THE CONSUMER DROVE THE VEHICLE WHILE IT WAS OVERHEATING BUT THE CONSUMER POINTED OUT THAT THE FREEZE PLUG AND THE OVERHEAT LIGHT WERE DEFECTIVE. *YH

Engine and Engine Cooling › Engine › GasolineFire
Filed Jan 17, 2002IL

WHILE INSURED WAS DRIVING ON WET PAVEMENT, HE LOST CONTROL OF THE VEHICLE AND A HIT TREE,VEHICLE THEN CAUGHT ON FIRE, INSURED FEELS THAT THIS LOSS WAS DUE TO A MANUFACTURER DEFECT. CLAIM NUMBER 13-7350-903. *YH

Engine and Engine Cooling › Engine › GasolineFire
Filed Jan 17, 2002MO

THE VEHICLE DIED AT STOP LIGHT, AND WOULD NOT RESTART, INSURED LEFT TO CALL TOW SERVICE APPROXIMATELY 15-20 MINUTE LATER WHEN HE CAME BACK, THE ENGINE COMPARTMENT WAS ON FIRE. CLAIM NUMBER 25-5566-210. *YH

Service Brakes, Hydraulic › Foundation ComponentsFire1 injured
Filed Jan 17, 2002WA

INSURED HIT BRAKES AND THERE WERE NO BRAKES, THE VEHICLE WENT INTO DITCH AND CAUGHT FIRE, INSURED STATED THAT PRIOR ELECTRICAL PROBLEMS WERE NOT RESOLVED. CLAIM NUMBER 47-420-794. *YH

Electrical System › Starter AssemblyFire
Filed Jan 17, 2002TX

ENGINE COMPARTMENT CAUGHT FIRE DUE TO STARTER FAILURE. CLAIM NUMBER 53-C679-292. *YH

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jan 9, 2002CA

VEHICLE WAS IN PARK AND TURNED ON WHEN IT REVERSED ON FLAT SURFACE. DEALER WAS NOTIFIED. *AK

Steering
Filed Jan 7, 2002TX

WHILE DRIVING STEERING LOCKS UP. TOOK VEHICLE TO DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 7, 2002TX

ROTORS WENT BAD. ALSO, PCM HAD TO BE REPLACED. PLEASE PROVIDE ANY FURTHER INFORMATION, AND VEHICLE IDENTIFICATION NUMBER.*AK

Electrical System
Filed Jan 7, 2002TX

WHILE DRIVING ELECTRICAL SYSTEM MALFUNCTIONED. WINDOWS WOULD NOT COME DOWN. PLEASE PROVIDE ANY FURTHER INFORMATION, AND VEHICLE IDENTIFICATION NUMBER.*AK

Suspension › Rear
Filed Jan 7, 2002TX

WHILE DRIVING VEHICLE MAKES GRINDING NOISE IN REAR END. REAR END HAS BEEN REPLACED THREE TIMES FOR SAME REASON. PLEASE PROVIDE ANY FURTHER INFORMATION, AND IDENTIFICATION NUMBER.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Dec 27, 2001VT

VEHICLE WAS PARKED AND SHIFT PAWL WAS IN PARK. CONSUMER WENT TO THE REAR OF VEHICLE TO OPEN REAR LIFTGATE, BUT SHIFT PAWL JUMPED INTO REVERSE. WHILE MOVING CONSUMER WAS ABLE TO TO GRAB STEERING WHEEL AND APPLIED EMERGENCY BRAKES, CONSUMER WAS DRAGGED, AND SUSTAINED SEVERE INJURIES. *AK *TT

Parking Brake › Conventional
Filed Dec 27, 2001VT

WHILE VEHICLE JUMPED OUT OF GEAR, EMERGENCY BRAKE DID NOT HOLD VEHICLE WHILE IN REVERSE AND MOVING. CONSUMER HAD TO REAPPLY BRAKES TO HOLD VEHICLE. PLEASE PROVIDE MORE INFORMATION.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Dec 3, 2001DC

CONSUMER STATED WHILE THE VEHICLE WAS IN PARK, IT ROLLED BACKWARDS ON THREE OCCASIONS.*YH

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Nov 29, 2001WI

CONSUMER STARTED VEHICLE, THEN HAD TO GET OUT OF VEHICLE, LEFT IT IN PARK WITH ENGINE RUNNING, AS HE STEPPED OUT OF VEHICLE, IT STARTED GOING BACKWARD. HE WAS TRAPPED BETWEEN GARAGE WALL AND DRIVER DOOR. HE MANAGED TO GET IN TO VEHICLE AND SHUT OFF ENGINE. CONSUMER SUFFERED BRUISES. DAMAGE UNKNOWN AT THIS TIME, VEHICLE STILL AT DEALERSHIP.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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