WHEN DRIVING THE POWER STEERING WILL FAIL AND LOCK UP WITH OUT WARNING. YOU CAN TURN THE VEHICLE OFF. THE COMPUTER RESETS AND EVERYTHING IS NORMAL ONLY TO FAIL IMMEDIATELY. THIS HAS HAPPENED AT UNDER 60,000 MILES. PREVIOUS MODEL YEARS THIS WAS A RECALL. I BELIEVE I HAVE A FAULTY PART FROM THE PREVIOUS RECALL YEARS. NOT SAFE TO DRIVE.
2013 GMC Terrain complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
THE ENGINE IN MY 2013 GMC TERRAIN BURNS EXCESSIVE AMOUNTS OF OIL. I'M CONSTANTLY ADDING OIL THE THE ENGINE. APPARENTLY THE 'NEW' ENGINE THAT WAS USED IN THIS VEHICLE IS NOT WORKING CORRECTLY. I DON'T HAVE WARRANT LEFT AND I'M GOING TO BE STUCK WITH A BLOWN ENGINE THAT IS CLEARLY THE MANUFACTURERS ERROR. I WILL NEVER OR WILL MY FAMILY EVER PURCHASE ANOTHER GMC VEHICLE. PURE JUNK!!!!
VEHICLE BURNED A SIGNIFICANT AMOUNT OF OIL. PARTS WERE REPLACED UNDER A LAWSUIT, BUT NOTHING WAS DONE TO FIX THE PROBLEM. IT IS ONLY A MATTER OF TIME BEFORE IT STARTS HAPPENING AGAIN.
IIN EARLY 2020 I REACHED OUT TO 2 DIFFERENT GMC DEALERSHIPS IN REGARD TO THE RECALLS THAT EXISTED ON MY VEHICLE'S ENGINE AND OIL CONSUMPTION. THE VEHICLE WAS OVERCONSUMING OIL (I WOULD TRACK THE OIL LEVELS) AND NEEDED EXCESSIVE OIL CHANGES. THE FIRST DEALERSHIP SAID THAT MY VEHICLE DIDN'T QUALIFY FOR THE RECALL DUE TO MILEAGE WHEN I JUST RECEIVED THE RECALL NOTICE. SECOND DEALERSHIP WOULDN'T EVEN LOOK AT VEHICLE. A FEW MONTHS LATER THE ENGINE BLEW, SPILLING OIL EVERYWHERE. THE ENGINE NOW NEEDS A TOTAL ENGINE REPLACEMENT. HAD THE DEALERSHIPS AGREED TO LOOK AT THE OIL CONSUMPTION ISSUES THE VEHICLE WAS HAVING AND HAD KNOWLEDGE OF THE GMC RECALLS ON THE VEHICLE, I WOULDN'T HAVE AN INOPERABLE VEHICLE AND NEEDED TO PURCHASE A NEW VEHICLE DUE TO THE ENGINE ISSUES NOT BEING COVERED THAT WERE COMMON KNOWLEDGE ON THESE MAKE/MODEL/YEAR VEHICLES. I HAVE TRIED TO WORK WITH DEALERSHIPS AS WELL AS MY THE FINANCER OF THE VEHICLE, GMC NEEDS TO ACKNOWLEDGE THIS ISSUE AND CONTACT ME. SINCE THE WARRANTY ENDED ON THE VEHICLE THE 1ST YEAR I OWNED IT, I HAVE PUT NEARLY $10,000 INTO FAULTY PARTS AND REPLACEMENTS ON THE VEHICLE THAT WEREN'T "COVERED". I WOULD LIKE THIS SITUATION INVESTIGATED DUE TO THE SAFETY ISSUES THE ENGINE CAUSED THAT WERE REFUSED TO BE LOOKED AT AND NOW THE NEGATIVE FINANCIAL ASPECT IT HAS CAUSED ME.
11/9/2020 THE ENGINE LIGHT CAME ON AND THE CAR RANDOMLY DIED SO I HAD TO HAVE IT TOWED TO THE DEALERSHIP. THEY REPLACED BOTH INTAKE AND CAM SOL VALVES , REPLACED THE EXHAUST MANIFOLD, BOTH HO2 SENSORS, HEAT SHIELD, CAT CONVERTER AND HIGH PRESSURE FUEL PUMP. THIS WAS ALL DONE AT 121617 MILES. HAD NO ISSUES UNTIL 125,400 ON 2/3/2021 THE CAR RANDOMLY DIED WHILE DRIVING BUT I MADE IT TO WORK. ON THE WAY TO GET IT CHECKED OUT IT MADE A LOUD NOISE AND DIED RESULTING IN BEING PULLED OUT OF THE STREET AND TO THE SHOP. THEY INFORMED ME THAT THE TIMING CHAIN CAME APART AND THE ENGINE NOW NEEDS TO BE REPLACED. IT'S 400 MILES OUT OF THE EXTENDED WARRANTY AND THE REPAIRS IN NOVEMBER TOTALED $3023.17 OF WHICH I HAD TO PAY $1,100 AND NOW THE CAR IS INOPERABLE AND THEY WANT $7000 TO INSTALL A NEW ENGINE. I HAVE FOUND SINCE THIS HAPPENED THAT THIS IS A COMMON PROBLEM THAT GM IS AWARE OF WITH THE 4 CYLINDER ENGINE. I KEPT UP WITH OIL CHANGES AND USED SYNTHETIC OIL
MY TERRAIN IS USING MOTOR OIL EXCESSIVELY. AFTER AN OIL CHANGE, I CAN DRIVE 1000 MILES THEN I START HEARING A KNOCKING NOISE ON STARTUP. I HAVE TO ADD MOTOR OIL AT EVERY FUEL FILL TILL MY NEXT OIL CHANGE SOMETIMES ONE QUART AND SOMETIMES TWO OR MORE. I HAVE NO LEAKS. THE ENGINE COMPARTMENT IS CLEAN AND DRY AND NOTHING IS WET UNDER THE CAR EVER.
WHILE TRAVELING APPROXIMATELY 45-50 MILES PER HOUR ON A TWO-LANE COUNTRY ROAD, A DEER STRUCK MY VEHICLE. THE FRONT GRILLE, RADIATOR, AND FIBERGLASS WERE DAMAGED. A STRONG BURNING SMELL BECAME APPARENT AND A 'SERVICE AIRBAG' WARNING MESSAGE APPEARED, BUT THE AIRBAG DID NOT DEPLOY.
GMC 2013 TERRAIN. FAULTY ENGINE MAKE. CAUSING EXCESSIVE OIL CONSUMPTION. NEVER ALERTED BY ANY WARNING LIGHTS. SAFETY CONCERN OF ENGINE POSSIBLY DYING AT ANY MOMENT. GMC NOT WILLING TO COVER REPAIR COSTS, EVEN THOUGH THERE WAS A SETTLEMENT REACHED, AND THEY ADMITTED OVER 40,000 CUSTOMERS NOT NOTIFIED OF ENGINE ISSUE. PLEASE HELP!
MY VEHICLE EATS UP OIL. I JUST RECENTLY FOUND OUT ABOUT THE EXCESSIVE OIL CONSUMPTION INVESTIGATION. MY CHECK ENGINE LIGHT HAS BEEN COMING ON. SOMETIMES WHEN I FILL IT WITH GAS IT GOES OFF. A WEEK AGO IT CAME ON AND THEN AS I WAS DRIVING DOWN A BUSY STREET MY TRACTION CONTROL LIGHT CAME ON, THEN A MESSAGE ON THE DISPLAY SAYING SERVICE STABILITRACK AND ENGINE POWER IS REDUCED. I COULDN'T GO OVER 35MPH. I TOOK IT TO OREILY THE FOLLOWING MORNING AND THE CODE P0175 SHOWED 'FUEL SYSTEM TOO RICH'. I FOUND A RECALL OF AN O2 SENSOR. I COULDN'T GET INTO A GM SHOP FOR ANOTHER WEEK. TODAY THEY FIXED THE RECALL BUT TOLD ME THE SPECIAL COVERAGE ADJUSTMENT FOR THE OIL CONSUMPTION WAS EXPIRED IN 7/2020 FOR MY VEHICLE. I CHATTED WITH GM ONLINE AND THEY DIDN'T ANSWER ALL MY QUESTIONS. EVEN THOUGH I FOUND THE INFO ON THIS HERE WEBSITE ABOUT THE INVESTIGATION AND THE TIME LIMIT AND MILEAGE ON WHEN I COULD GET THIS PROBLEM FIXED, GM WOULD NOT EXPLAIN IN DETAIL TO CLARIFY THIS INFO. IT SAID 7 YEARS AND 6MOS OR 120K MILES FROM WHEN THE VEHICLE WAS PLACED IN SERVICE. THEY SAID THIRD PARTY SITES LIKE THESE AREN'T RELIABLE. THE SHOP MENTIONED I SHOULD JUST KEEP OIL IN IT AND THAT GETTING THE PISTONS FIXED WOULD BE $5K. MY EXTENDED WARRANTY DOES NOT COVER AND I WAS NEVER NOTIFIED ABOUT THE INVESTIGATION OTHERWISE I WOULD'VE NEVER GOTTEN THE VEHICLE OR AT LEAST GOT IT FIXED IN SAID TIME LIMIT.
THIS VEHICLE IS CONSUMING OIL AT AN EXCESSIVE RATE. THIS HAS CAUSED OTHER ISSUES SUCH AS SOLENOIDS NEEDING REPLACEMENT AS WELL AS A TIMING CHAIN. THIS SEEMS TO BE A COMMON ISSUE AMONG THIS YEAR MAKE AND MODEL. IT IS EXTREMELY DANGEROUS TO DRIVE. I HAVE TO ADD OIL IN BETWEEN OIL CHANGES AND IF THE TIMING CHAIN GOES DUE TO THIS, IT CAN CAUSE A MAJOR ACCIDENT.
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED THAT THE ENGINE WAS CONSUMING AN EXCESSIVE AMOUNT OF ENGINE OIL. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 133,223.
I TOOK MY VECHILE FOR A RECALL, AND THEY FOUND IT ALSO HAD A CRACKED EXHAUST MANIFOLD. AFTER RESEARCHING ON THE INTERNET I FOUND THAT THIS IS A VERY COMMON PROBLEM WITH THE GM 2.4 ENGINE. WHY HASN'T A RECALL BEEN ISSUED FOR THIS PROBLEM, I WOULD CALL THIS A SERIOUS SAFETY ISSUE AS EXHAUST GASSES CAN ENTER THE VECHILE FROM THE CRACK.
IN JANUARY 2018 I HAD NOTICED AT DRIVE THRUS THAT I COULD HEAR A KNOCKING SOUND COMING FROM MY 2013 GMC TERRIAN. ONE DAY I WAS DRIVING HOME ON THE HIGHWAY AND WHEN I GOT TO THE STOP LIGHT I NOTICED THE SOUND GOT VERY LOUD AND ONCE THE LIGHT TURNED GREEN THE CAR WOULD NOT GO. AFTER SHUTTING IT OFF AN TURNING IT BACK ON, I WAS ABLE TO GET IT TO A GAS STATION, WHERE OIL WAS LEAKING EVERYWHERE. IT WAS TOWED TO A GMC DEALER AND THEY TOLD ME THE TIMING CHAIN HAD BROKE AND I HAD TO BUY A BRAND NEW ENGINE FOR A CAR THAT WAS 5 YEARS OLD AND HAD 106,000 MILES. THERE WAS A RECALL THAT TOOK OVER A YEAR FOR ME TO BE DECLINED FOR WHICH WAS THE PISTON RING AND NOW THERE IS ANOTHER ONE FOR THE CATALYTIC CONVERTER THAT POAGE IS TELLING ME I AM DENIED FOR. HOW CAN THERE BE 2 DIFFERENT RECALLS THAT EFFECT THE ENGINE, BUT I DO NOT QUALIFY FOR EITHER ONE OF THEM. TO SPEND $5307.00 ON AN ENGINE FOR WHAT IS OBVIOUSLY A DEFECT IS INSANE.
PCV VALVE FROZE CAUSING REAR CRANKSHAFT SEAL TO FAIL. ENGINE NEEDED TO NE REPLACED. GM WON'T HONOR SB 14882. CAR STARTED TO RUN SLUGGISH IN COLD WEATHER. STALLED AND RESTARTED. PARKED IN DRIVEWAY OVERNIGHT IN 6 DEGREE WEATHER. WOULD NOT START. OIL QALL OVER DRIVEWAY.
I CAN NOT ROLL DOWN A BACK WINDOW DRIVING ABOVE 25 MPH WITHOUT AN EAR-PIERCING NOISE CREATED IN THE CABIN. IT HAS ALWAYS HAPPENED EVERY TIME THE BACK WINDOW IS OPENED WHILE DRIVING. I HAVE TO CLOSE THE WINDOWS EVERY TIME. IT HURTS OUR EARS AND IS VERY DISTRACTING. I HAVE SIX CARS AND NO OTHER MAKE THAT I HAVE DOES THIS.
MY VEHICLE IS USING OIL. I AM ADDING 4-6 QUARTS BETWEEN OIL CHANGES. IT IS NOT LEAKING OUT ANYWHERE. I HAVE TAKEN IT TO THE SHOP MULTIPLE TIMES AND THEY CANNOT FIND A LEAK. SOMETIMES THE ENGINE FEELS LIKE IT SHAKES WHEN I CRANK THE VEHICLE OR WHEN I SHUT THE ENGINE IF. THERE SEEMS TO ALSO BE LESS POWER.
2013 TERRAIN STARTED SHAKING WHILE MY 16 YEAR OLD DAUGHTER WAS DRIVING IT ON THE HIGHWAY. SHE BROUGHT IT HOME AND PARKED IT. THEN IT STARTED LEAKING OIL. ON 2/15/21, WE HAD THE TERRAIN TOWED TO THE LOCAL GM DEALERSHIP. SERVICE MANAGER, FRED, SAID THE REAR MAIN SEAL BLEW OUT CAUSED FROM TOO MUCH PRESSURE DUE TO FROZEN/PLUGGED PCV. GM SERVICE BULLETIN 14882 DESCRIBES THIS ISSUE. ON 2/19/21 AT 3:15PM, FRED STATED ON A RECORDED CALL WITH ME AND GM CUSTOMER SERVICE THAT THE TERRAIN'S 'PROBLEMS ARE EXACTLY AS DESCRIBED IN THE BULLETIN' BUT GM REFUSES TO COVER THE COST TO REPAIR MY 2013 TERRAIN WITH 99,500 MILES. GM FIRST AGREED TO PAY $500 TOWARD THE COST OF THE REPAIR, BUT HAS SINCE REDUCED THE AMOUNT TO $200. THIS IS A GM DESIGN FLAW THAT CAUSES ENGINE DAMAGE. GM CUSTOMERS SHOULD NOT BE RESPONSIBLE FOR PAYING FOR A REPAIR CAUSED BY THE NEGLIGENCE OF THE MANUFACTURER.
2013 TERRAIN WAS IN MOTION AND STOPPED ON AN IL HIGHWAY IN VERY COLD FEBRUARY WEATHER, CHECK ENGINE LIGHT CAME ON. TOWED TO DEALERSHIP, WHO STATES PVC CRANKCASE ISSUE. I INVESTIGATED AND FOUND THIS ISSUE IS LISTED UNDER BULLETIN 14882. DEALERSHIP AND GM CORPORATE LINE CLAIM THAT THE BULLETIN NUMBER DOES NOT APPLY TO MY VEHICLE AND THUS NO SPECIAL COVERAGE AVAILABLE TO COVER REPAIRS. REPAIRS ARE THOUSANDS OF DOLLARS FOR A NEW ENGINE. MANY OTHER CAR OWNERS HAVE HAD THIS ISSUE FOR YEARS PER GOOGLE. THE BULLETIN RECOGNIZES THE SAFETY RISK, YET THERE APPEARS TO BE NO FULL ON RECALL FOR INCLUSION OF ADDITIONAL AFFECTED VEHICLES. PLEASE HELP. THIS IS UNFAIR TO CONSUMERS AND HAZARDOUS TO ALL WINTERY DRIVERS. GMC SHOULD NOT BE ABLE TO CLAIM THE BULLETIN IS "VIN SPECIFIC" WHEN THE ISSUE ARISES DUE TO COLD WEATHER--WHICH WE ALL KNOW CAN OCCUR IN MANY PLACES AT ANY TIME. THANKS,
MY CAR BEGAN MAKING ODD KNOCKING SOUNDS AND SINCE IT WAS DUE FOR AN OIL CHANGE, I MADE AN APPOINTMENT. THE DAY OF THE APPOINTMENT, AS I WAS DRIVING DOWN A BUSY STREET AND THE CAR LOCKED UP AND QUIT. I PULLED INTO A DRIVEWAY AND CALLED AAA. I TRIED TURNING THE VEHICLE ON A COUPLE OF TIMES AND IT MADE A SIGNIFICANTLY LOUD NOISE THAT WAS CONCERNING. AFTER A MECHANIC ASSESSED WHAT WAS WRONG, IT WAS DETERMINED THAT THE TIMING CHAIN NEEDED TO BE REPLACED AND THE CAR WAS NEARLY OUT OF OIL, EVEN THOUGH IT HAD NOT BEEN 3,000 MILES SINCE THE LAST OIL CHANGE. THE REPAIR COST OVER $2,000.
DRIVING HOME FROM WORK LAST NIGHT IN MY CAR AND WHEN I GOT TO MY NEIGHBORHOOD, I ROLLED DOWN THE WINDOW A TAD FOR SOME FRESH AIR, AND THEN NOTICED A WEIRD CRANKING SOUND COMING FROM UNDER THE HOOD. I CONTINUED HOME CAUTIOUSLY, NOTICING AT THIS POINT THAT WHEN I WOULD ACCELERATE THE CAR WOULD SHAKE SOME AND THE LIGHTS WOULD FLICKER SOME. I HAD NOT NOTICED ANYTHING ON THE 25 MILE DRIVE TO WORK THAT MORNING AND MOST OF THE DRIVE HOME UNTIL SLOWING DOWN FROM HIGHWAY TO NEIGHBORHOOD ROAD. WHEN I GOT TO MY CARPORT I PARKED MY CAR AND GOT OUT, NOTICING THE SMELL OF BURNING OIL. I QUICKLY LOOKED UNDERNEATH AND SAW OIL SPILLING, AND LOOKED BEHIND MY CAR TO SEE A HUGE LINE OF OIL FROM WHERE I HAD COME THROUGH THE NEIGHBORHOOD TO THE CARPORT. FAINT BLUE SMOKE WAS ALSO VISIBLE, AT THIS POINT I SHUT MY CAR OFF. THERE WAS NEVER A SINGLE INDICATION LIGHT OF ANY SORT AT ANY POINT IN TIME. I HAVE FULL SERVICE RECORDS I HAVE ALWAYS MAINTAINED MY CAR EVERY 5000 MILES OR LESS, LAST TIME BEING BARELY 2 MONTHS BEFORE THIS INCIDENT, $150 SERVICE AND FULL CHECKUP. 30 MINUTES LATER I CAME BACK OUT TO INSPECT AND EVERYWHERE ON THE UNDERSIDE OF MY CAR WAS DRIPPING OIL ON THE GROUND, A GOOD 7X3 FOOT AREA WITH DRIPS EVERYWHERE AND MAIN POOL NEAR THE FRONT. AFTER DOING SOME RESEARCH I HAVE SEEN MANY MANY CLAIMS DESCRIBING THIS EXACT PROBLEM WITH THE SAME YEAR AND MODEL AS ME, AS LITTLE AS 8 DAYS AGO POSTING ABOUT IT. I HAVE NEVER HAD ANY RECALLS OR NOTICES OF THIS PROBLEM BUT I SEE CLASS ACTION LAW SUITES
I HAVE BEEN HAVING OIL CONSUMPTION PROBLEMS FOR THE 11 MONTHS BEFORE THE ENGINE QUIT WORKING AS SOON AS I PULLED OUT OF A SHOPPING CENTER. I CONTACTED GM TO SEE IF ANYTHING COULD BE DONE. I HAD THE CAR TOWED TO A CERTIFIED DEALER TO HAVE THEM LOOK AT IT AND GM KNEW I HAD 124,000 MI ON THE ENGINE. THEY STILL WANTED ME TO BRING IT TO THEM, FOR THEM TO LET ME KNOW THEY WEREN'T GOING TO HELP OR PICK UP ANYTHING. I OWE 9,000 ON THE CAR AND THATS WHAT THEY WANT TO CHARGE ME FOR A NEW ENGINE. TRIED GOING TO ANOTHER DEALERSHIP TO TRY TO TRADE CAR IN AND THEY WANT ME TO PAY ALMOST 600 A MONTH COMPARED TO MY 225 NOW! NO HELP WHERE EVER I GO... BEFORE, I WENT TO DEALER AND GM I TRIED TO FIX IT BY CHANGING OUT ALTERNATOR, SPARK PLUGS, NEW BATTERY AND Q NEW TIMING CHAIN. WHEN, WE TOOK TOP OF ENGINE OFF WE FOUND THE FOURTH OF JULY UNDER THE HOOD WITH ROLLER BEARING AND ROCKERS EXPLODED EVERYWHERE ALONG WITH THE CHAIN GUARD WAS WEDGED BETWEEN GEAR AND CHAIN.
OIL WAS POURING OUT FROM THE BOTTOM OF OUR 2013 GMC TERRAIN, "LOW OIL PRESSURE SHUT OFF ENGINE" SIGNAL CAME ON THE DASHBOARD. TERRAIN HAD TO BE TOWED TO A LOCAL SHOP WHERE THEY RAN A DIAGNOSTIC TEST. DIAGNOSTIC TEST CAME BACK WITH #19-NA-021. WE WERE INFORMED ABOUT SB-10057977-8108, A RECALL FROM GM INVOLVING AN OIL LEAK FROM REAR PART OF ENGINE. WE HAVE ALSO BEEN INFORMED THAT OUR VIN IS INELIGIBLE AND CANNOT BE PROTECTED THROUGH THE SPECIAL COVERAGE, BUT ARE REQUESTING AN INVESTIGATION INTO THE MATTER.
DRIVING MY 2013 GMC TERREIN (2.4L) IT WAS ABOUT 20 DEGREES OUT, A WARNING LIGHT CAME ON THAT OIL PRESSURE IS LOW "STOP ENGINE IMMEDIATELY. I PULLED OVER AT A GAS STATION AND AS GOT OUT OF THE CAR I COULD SEE A OIL SPILLING FROM BELOW THE ENGINE. I HAD IT TOWED TO MY MECHANIC AND HE SAID IT HAD A A REAR CRANKSHAFT SEAL OIL LEAK. I HAD RECEIVED AN EXTENDED WARRANTY BULLETIN 14882 WHICH GMC RECOGNIZE THE ISSUE. THIS SPECIAL COVERAGE COVERS THE CONDITION (2010-2013 GMC TERRAIN VEHICLES EQUIPPED WITH A 2.4L ENGINE (LAF, LEA OR LUK) THAT HAVE EXPERIENCED HIGH OIL CONSUMPTION MAY ALSO EXPERIENCE A FROZEN AND/OR PLUGGED PCV (POSITIVE CRANKCASE VENTILATION) SYSTEM DURING COLD WEATHER OPERATION. THIS CONDITION MAY INCREASE CRANKCASE PRESSURE LEADING TO A REAR CRANKSHAFT SEAL OIL LEAK) FOR A PERIOD OF 10 YEARS OR 120,000 MILES (193,000 KM), WHICHEVER OCCURS FIRST, FROM THE DATE THE VEHICLE WAS ORIGINALLY PLACED IN SERVICE, REGARDLESS OF OWNERSHIP. MY CAR IS A 2013 GMC TERRAIN WITH 119,000 MILE AND SHOULD QUALIFY FOR THE EXTENDED WARRANTY. I CALLED THE GMC CUSTOMER SERVICE AND I WAS TOLD THAT MY VIN DOESN'T QUALIFY AND THE DEALER IS ASKING FOR $3500 FOR REPAIRS. MY MECHANIC DID THE REPAIRS FOR $1500 BUT GMC WILL NOT REIMBURSE.
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, THE FOLLOWING DAY THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE OIL PRESSURE WAS LOW AND THE TIMING CHAIN HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 124,000.
MY 2013 GMC TERRAIN DIED WHILE I WAS DRIVING DOWN THE ROAD, IT WAS FOUND TO HAVE EXCESSIVE OIL CONSUMPTION, NONE OF THE WARNING LIGHTS IN THE CAR CAME ON NOT EVEN THE OIL LIGHT TO INDICATE LOW OIL. THE CAR HAD BAD PISTON RINGS WHICH WAS PART OF THE CAUSE. GM KNEW ABOUT THIS ISSUE BUT DIDN'T PROPERLY NOTIFY EVERYONE INVOLVED. I KNEW NOTHING ABOUT THIS ISSUE UNTIL IT HAPPENED TO ME & LATER RECEIVED A LETTER STATING MY CAR WAS INADVERTENTLY LEFT OUT OF THE INITIAL SCA. THE FACT THAT THESE CARS DIE WHILE DRIVING WITHOUT ANY WARNING IS EXTREMELY DANGEROUS. I HAVE CHILDREN THAT WERE IN THE CAR WHEN THIS HAPPENED WE ARE LUCKY WE DIDN'T HIT ANYONE AND NO ONE HIT US. GM HAS BEEN UNWILLING TO HELP WITH ANY OF THIS
THE ENGINE IS CONSUMING OIL AT AN EXCESSIVE RATE.
I HAVE CALLED GM ON NUMEROUS OCCASIONS REGARDING MY ENGINE FAILING WHILE DRIVING. STALLING IN THE MIDDLE OF BUSY INTERSECTIONS. THEY OPENED AT LEAST 7 CASES INVOLVING THIS SAME SITUATION AND KNOWING MY FEAR OF GETTING KILLED WHEN THIS VEHICLE JUST SHUTS OFF WHILE DRIVING OR JUST TURNING A CORNER OR WAITING AT A STOP LIGHT!! MY HEATER DID NOT WORK, MY RADIO WILL FREEZE UP AND IS NON FUNCTIONING SOMETIMES..I'M AFRAID TO DRIVE WITH MY GRANDCHILDREN. AS I WRITE THIS MY ENGINE LIGHT CAME ON AGAIN AFTER A $1,000 REPAIR OF THE TIMING CHAIN. THIS HAPPENED WHILE I WAS DRIVING HOME FROM WORK AT 1:30 IN THE MORNING ON A COUNTRY ROAD AND A SHERIFF DEPUTY HAPPENED TO BE PATROLLING SND HELPED ME BY CALLING A TOWING SERVICE BECAUSE MY SUV WOULD NOT START.. THE DEPUTY EVEN GOT MY MANUAL OUT TO SEE IF HE COULD FIGURE OUT THE PROBLEM.. WHEN I CALLED GM I WAS TREATED SOOO DISRESPECTFULLY BY A GIRL THAT WAS ASSIGNED TO MY CASES.. I DO HAVE RECEIPTS AND THE CASES NUMBERS AND DATES WROTE DOWN WHEN I TALKED TO GM.. I NEED A SAFE VEHICLE AND I OWE $19,000 STILL AND NOW IT'S ONLY WORTH $6,000... I'M A WIDOW AND ONLY MAKING ENDS MEET.. THIS HAS BEEN A SCARY STRUGGLE... PLEASE HELP!! THANK YOU AND GOD BLESS.🙏🏼
MY VEHICLE BEGAN BY STALLING OUT WHEN I WAS IN REVERSE, WHILE DRIVING AND WOULD STALL OUT WHEN STOPPED AT A TRAFFIC LIGHT OR STOP SIGN.
I HAVE HAD THE PASSENGER SIDE HEADLIGHT REPLACED BY THE DEALER TWO TIMES. IT HAS BEEN SHORTING OUT AND COME TO FIND OUT THE PLUG THAT THE BULB CONNECTS TO HAS BEEN BROKEN AND NO ONE FIXED THE ISSUE. ALSO I HAD MY FRONT AXLE'S HAVING ISSUES.
I HAD COMPLETE ENGINE FAILURE BECAUSE OF THE TIMING CHAIN BREAKING TWICE FOR THIS ISSUE. IT HAS STRANDED ME AND HUNDREDS OF OTHERS ON THE SIDE OF THE ROAD WHILE DRIVING. THERE IS A FACEBOOK PAGE FOR IT AND HUNDREDS OF PEOPLE SAY THE SAME THING AND HOW DANGEROUS THIS IS. THERES NO WARNING, JUST DIES ON THE ROAD.
MY VEHICLE IS CONSUMING TOO MUCH OIL.
2013 GMC TERRAIN IS BURNING EXCESSIVE OIL RIGHT AFTER OIL CHANGE WHILE DRIVING.
WHEN STEERING WHEEL TURNED HARD TO EITHER SIDE, 'SERVICE POWER STEERING' LIGHT COMES ON. MY REPAIR SHOP TRIED TWICE (FIRST IN APRIL, THEN AGAIN IN SEPTEMBER) TO REPROGRAM COMPUTER. TOOK TO GMC DEALER. I HAD ASKED IF THERE WAS SECRET WARRANTY OR BULLETIN ON PROBLEM AND THEY SAID YES, BUT I NEEDED TO PAY $150 FOR DIAGNOSTIC. THEY TRIED UNSUCCESSFULLY TO PERFORM 'SPECIAL COVERAGE 14232A' BUT AS STATED ON INVOICE ' PROBLEM STILL EXISTS', . THEY DO COVER 2010-2012 MODELS BUT I HAVE THE 2013. I CALLED GMC AND THEY ACKNOWLEDGE THE PROBLEM EXISTS (SINCE 2015) BUT WILL NOT COVER MY YEAR CAR. THE REPAIR IS $2000 FOR THE COMPLETE STEERING GEAR. I HAVE HAD MANY CARS, ALL WELL MAINTAINED BUT NONE EVER NEEDED A STEERING RACK REPLACED. MY 2013 GMC TERRAIN SLE HAS ONLY 67745 MILES. I AM UPSET THEY CHOOSE TO COVER ONLY SOME YEARS WHEN THEY KNOW THE PROBLEM EXISTS FOR OTHER YEARS. IT IS NOT A SAFETY ISSUE SO I WILL NOT HAVE IT REPAIRED. I NOW HAVE TO BE CAREFUL WHERE I PARK AND DRIVE SO AS NOT TO HAVE TO MAKE SHARP TURNS-RIDICULOUS! I TOLD THEM THIS WAS MY FIRST, AND PROBABLY LAST, GMC PRODUCT. I HAD A LENS ASSEMBLY REPLACED WITH GENUINE GMC OEM PARTS AND THE SAME LEAKS OCCUR. SEEMS THEIR QUALITY CONTROL IS LACKING. PLUS THEIR ISSUE WITH HEAVY ENGINE OIL CONSUMPTION. AND AIR BAGS??? MAYBE NHTSA NEEDS TO STEP IN AND REALLY SEE WHAT'S GOING ON AT GMC. THANK YOU FOR ANY ASSISTANCE YOU CAN PROVIDE.
CAR EXCESSIVELY BURNS OIL, OIL WARNING LIGHT DOES NOT WORK OR COME ON, ENGINE WILL STALL WHILE DRIVING & MY ENGINE BLEW BECAUSE I HAD NO IDEA IT WAS BURNING OIL TILL IT WAS TOO LATE
ENGINE POWER REDUCED LIGHT CAME ON AND THERE IS RATTLING NOISE UNDER THE HOOD. WE PULLED OUT OF A DRIVE THRU INTO ONCOMING TRAFFIC WHEN THIS ALL STARTED.
EXCESSIVE OIL CONSUMPTION NOTED AFTER OIL CHANGE. CLASS ACTION LAWSUIT RECIEVED EARLIER THIS YEAR PROVES THAT THERE IS AN ISSUE WITH VEHICLE.
MY ENGINE HAS HAD SEVERE OIL CONSUMPTION ISSUES. WITHIN 2000 MILES IT WILL BURN THROUGH ROUGHLY 4.5 QUARTS OF OIL. THIS HAS HAPPENED ON MULTIPLE OCCASIONS, AND I HAVE TAKEN IT TO THE DEALERSHIP MULTIPLE TIMES FOR THIS ISSUE. *TR
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE SWERVED UNCONTROLLABLY. THE CONTACT ADJUSTED THE STEERING WHEEL AND REGAINED CONTROL OF THE VEHICLE. THE CONTACT STATED THAT THE STABILI-TRAC, CHECK ENGINE WARNING LIGHT, AND BRAKE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION BUICK GMC LAUREL LOCATED AT 400 WASHINGTON BLVD, LAUREL, MD 20707, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN PART NEEDED TO BE REPAIRED HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
THE AIRBAGS LIGHT KEEPS SHOWING UP ON MY BOARD. *TR
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL RATTLING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO TAWES BROTHERS BUICK GMC (4090 CRISFIELD HWY, CRISFIELD, MD 21817 410-968-0606) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SOUND COMING FROM THE ENGINE WAS DUE TO OIL CONSUMPTION. THE VEHICLE RECEIVED AN OIL CHANGE HOWEVER, A WEEK LATER THE RATTLING SOUND RETURNED. THE CONTACT WAS INFORMED TO MONITOR THE OIL LEVEL TO PREVENT ENGINE DAMAGE FROM LOW OIL LEVEL. THE VEHICLE WAS REPAIRED PREVIOUSLY. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 172,000.*BF CONSUMER STATED VEHICLE CUTS OFF CONTINOUSLY AT A RED LIGHT OR STOP SIGN.*JB
2013 GMC TERRAIN WITH 72K MILES (ABOUT 5.5 YEARS OLD AT THE TIME). IN FRIGID TEMPERATURES (-15 DEGREES FAHRENHEIT), THE VEHICLE RPMS STARTED FLUCTUATING WILDLY WHILE IN IDLE, AND WOULD SHUT OFF ENTIRELY. THE PCV PORT FROZE AND LEAD TO BLOWING OUT THE REAR MAIN SEAL. DEALERSHIP TOLD ME IT WAS NOT UNDER WARRANTY (DESPITE THE EXISTING POWER TRAIN WARRANTY AND SERVICE BULLETIN 14882). ALSO THE EXHAUST MANIFOLD WAS CRACKED (WHICH SHOULD HAVE BEEN COVERED BY THE EMISSIONS WARRANTY). TOTAL REPAIR WAS $2,800. *TR
CAR HAS STARTED EXCESSIVELY USING OIL AND RINGING SOUND FROM ENGINE. ROARING SOUND WHEN IT STARTS. I PURCHASED CAR SEPT '17, WITH 125K MILES. RECEIVED A LETTER TODAY MAY 8, 2020 SAYING THIS IS AN ISSUE. CALLED GM SAYS THIS SERVICE WARRANTY HAS EXPIRED, BUT I JUST RECEIVED LETTER TODAY. SAYS PREVIOUS OWNER PROBABLY RECEIVED LETTER BUT THAT DOESN'T HELP CURRENT OWNER. I HAD PREVIOUSLY VISITED A GM DEALER 3 TIMES AND THIS WAS NEVER MENTIONED TO ME. I WANT MY REPAIRS COVERED BECAUSE SOMEONE DROPPED THE BALL AND IT WASN'T ME. IT IS NOT FAIR THAT I WASN'T NOTIFIED SOONER I WOULD HAVE BROUGHT IT IN TO BE CHECKED. *TR
THE CAR CONSUMES OIL SO MUCH YOU WILL STALL OUT DUE TO SENSORS PRESSURE DEFECT WITH THE EXHAUST. I HAVE SPENT SO MUCH MONEY TRYING TO FIX, KEEP OIL IN IT. IT'S NOT SAFE. IT TAKES A FULL QUART NOW EVERY 500 TO 700 MILES AND MY CAR HAS 116K. IT'S BEEN DOING THIS FOR THE 2 YEARS I BOUGHT IT. THE STALLING OUT WITH CHECK ENGINE INDICATES CAMSHAFT SENSOR BUT YOUR JUST LOW ON OIL
STARTED HAVING A NOISE BOTH COLD AND HOT, HAD IT INSPECTED TO FIND OUT THE EXCHAUST MANIFOLD IS CRACKED BROKEN IN SEVERAL AREAS AND EXCHAUST FLEX PIPE IS BAD. CAR HAS JUST OVER 100000 MILES ON IT. THESE ARE AROUND THE AREA OF THE CATALYTIC CONVERTS. GM SAYS NOT UNDER WARRANTY I HAVE BEEN TOLD THIS IS A COMMON PROBLEM WITH ALL 2.4 4 CYLINDER
MY WIFE CAME HOME FROM GROCERY SHOPPING , AS WE WERE EMPTYING OUT THE CAR WE NOTICED A PUDDLE OF OIL UNDER THE CAR. THERE WAS AT LEAST A QUART OF OIL ON THE FLOOR , I LOOKED UNDER THE CAR AND COULD SEE THAT IT WAS THE REAR MAIN SEAL ON THE ENGINE. THEN I WENT ON THE INTERNET AND FOUND OUT THAT THIS IS A PROBLEM ON THIS PARTICULAR ENGINE OF GM , AND ON MOST OF THE CARS THIS HAPPENED TO GM DOES NOT COVER IT. IT ENDED UP COSTING US $1142.44 TO HAVE IT FIXED. SINCE THEN I HAVE TWICE TAKEN OFF THE INTAKE , PCV TUBE AND CLEANED IT OUT AND FOUND EXCESSIVE MOISTURE IN THEM. THIS ENGINE ALSO HAS EXCESSIVE OIL CONSUMPTION , THERE WAS A LAWSUIT AGAINST GM ABOUT THIS AND OUR CAR IS GETTING NEW RINGS INSTALLED. I'M HOPING THIS WILL ALSO SOLVE THE REAR SEAL PROBLEM. THIS IS A 2013 GMC TERRAIN , 2.4 LITER ENGINE.
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE LOST POWER STEERING AND STALLED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE MORAN CHEVROLET CLINTON TWP LOCATED AT (35500 S GRATIOT AVE, CLINTON TOWNSHIP, MI 48035) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL OR TO TSB-14882. THE REAR MAIN SEAL WAS REPLACED AND THE PCV VALVE CLEANED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
I TOOK VEHICLE IN FOR A KNOWN OIL CONSUMPTION ISSUE. THE DEALER CHECK MY OIL AND CONFIRMED NO ACTIVE LEAKS. THE NEXT DAY A LARGE OIL LEAK APPEARED. THE PROXIMITY OF THE TWO WERE PURELY COINCIDENCE. THE DEALER, AFTER FURTHER REVIEW, UNCOVERED A REAR MAIN SEAL FAILURE DUE TO A FROZEN PCV. THIS ISSUE IS DOCUMENTED IN TSB 14882 HOWEVER MY VEHICLE'S VIN IS SPECIFICALLY EXCLUDED. AGAIN MY VEHICLE MEETS ALL OF THE REQUIREMENTS OF TSB 14882. I AM SPECIFICALLY LOOKING TO HAVE THE TSB EXPANDED TO INCLUDE MY VEHICLE AND OTHER SIMILAR VEHICLES.
AFTER PURCHASING THIS VEHICLE TWO WEEKS LATER I DEVELOPED A VERY SERIOUS SKIN RASH ON MY FACE AND NECK AND SEVERE HEALTH ISSUES CAUSING ME TO HAVE CARDIAC ARREST SYMPTOMS IN AND OUT OF THE HOSPITAL FOR THE PAST 11 MONTHS MY DAUGHTER HAS BEEN IN THE HOSPITAL AND MY DOG IS ALSO DYING FROM THE SAME SYMPTOMS. MY SITUATION IS LIFE OR DEATH AT THIS MOMENT AND MY CONDITION IS UNKNOWN AND I'M NOT SURE IF I WILL SURVIVE
I HAVE A LEAKING REAR MAIN SEAL. THIS SHOULD BE COVERED UNDER GM BULLETIN 14882. I HAD A GM TECHNICIAN INSPECT THE VEHICLE AT GLOCKNERS CHEVROLET AND GMC DEALER IN PORTSMOUTH, OHIO. HE SAID THE DEAL IS LEAKING DO TO A CLOGGED PCV VALVE. THIS IS THE VERY THING COVERED IN THE BULLETIN BUT THEY REFUSE TO FIX IT BECAUSE THE VIN DOES NOT MATCH. THIS IS HAPPENING ON NUMEROUS GM VEHICLES WITH THIS ENGINE IT SHOULD BE COVERED UNDER WARRANTY. THE TEMPERATURE HAS BEEN BELOW FREEZING HER FOR THE LAST COUPLE DAYS. I DROVE THE VEHICLE APPROXIMATELY 10 MILES FROM WORK TO THE DEALERSHIP.
WHILE DRIVING ON THE HIGHWAY, IN THE REAR VIEW MIRROR, I NOTICED A CLOUD OF SMOKE. THE VEHICLE THEN PROCEEDED TO LOSE ACCELERATION, SO I PULLED OVER. LET ME NOTE THAT THERE WAS NO PREVIOUS WARNING LIGHT AND THAT THE OIL WAS JUST CHANGED AT THE END OF DEC. 2019 (RECEIPT AVAILABLE). UPON PULLING OVER, THE CAR FLASHED "OIL PRESSURE LOW - STOP ENGINE". THE TEMPERATURE OUTSIDE WAS 13 AND MY TWO CHILDREN WHERE IN THE CAR; 4 AND 2. NOT IDEAL CONDITIONS FOR THE CAR TO STOP!!!. THE CAR WAS TOWED TO MY HOME, BY MY INSURANCE COMPANY. UPON EXAMINATION, IT WAS DISCOVERED THAT A ROD WENT THROUGH THE ENGINE BLOCK. THERE WAS OIL EVERYWHERE!! IT WAS ALL OVER MY DRIVEWAY, (ANOTHER NOTE - THIS IS THE FIRST TIME I HAVE EVER SEEN OIL ON MY DRIVEWAY FROM THIS VEHICLE), ALL OVER THE BACK OF MY VEHICLE, AND ALL OVER THE UNDERNEATH OF THE CAR. THE NEXT 24 HOURS WE WORKED ON FINDING A NEW ENGINE. HOWEVER, WHEN I ARRIVED HOME, THERE WAS A LETTER IN THE MAIL . CLAIM NUMBER 1900010 - BERMAN ET AL V. GM. THE CLAIM STATED THAT GM WAS TO COVER ALL EXPENSES FOR REPAIRS WITH A 2.4L ENGINE, EXHIBITING ENGINE OIL CONSUMPTION, DUE TO PISTON RING WEAR. SO THE VEHICLE WAS THEN TAKEN TO A GM DEALER; BECAUSE THE ISSUE WITH THE ROD WAS DETERMINED BY A JAMMED PISTON/LACK OF OIL. AFTER REVIEW, THE DEALER STATED THAT THE PISTON RING DID NOT CAUSE THE ROD TO BREAK. THAT THE REAR MAIN SEAL WENT OUT. IN ONE MINUTE, NO WARNING, THE CAR THAT I HAVE ONLY HAD FOR THREE YEARS AND STILL OWE ON, BLEW! ACCORDING TO MY RESEARCH, TH
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 GMC Terrain → · Every Terrain year → · How the figures are calculated →