TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED THAT THERE WERE WHITE PARTICLES EMITTING FROM THE AIR CONDITION VENTS WHILE THE UNIT WAS ACTIVATED. THE CONTACT STATED DEVELOPED A SKIN RASH AND A BURNING SENSATION IN HER LUNGS. THE CONTACT THEN NOTICED THAT EVEN WHEN THE AIR CONDITION UNIT WAS NOT ACTIVATED, WHITE PARTICLES EMITTED FROM THE AIR VENTS LOCATED BY THE WINDSHIELD. THE CONTACT WENT TO A DOCTOR WHERE EROSION IN HER LUNGS, PNEUMONIA, AND AN INFECTION ON HER FACE WERE DISCOVERED. THE CONTACT ALSO STATED THAT HER DAUGHTER HAD RECENTLY STARTED TO COUGH UP BLACK AND RED MUCUS. SHE HAD NOT TAKEN THE CHILD TO A DOCTOR TO BE TREATED. THE CONTACT HAD AN AIR QUALITY TEST PERFORMED INSIDE THE VEHICLE. THE RESULTS CAME BACK POSITIVE BUT WAS YET TO RECEIVE THE ACTUAL RESULTS AS TO THE CAUSE OF THE POSITIVE RESULTS. THE CONTACT HAD NOT SPOKEN TO THE DEALER REGARDING THE MATTER. THE MANUFACTURER HAD BEEN NOTIFIED OF THE MATTER AND A COMPLAINT WAS FILED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 60,660.
2013 GMC Terrain complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
THE CAR HAS OIL CONSUMPTION ISSUES WHICH IS CAUSING IT TO STALL. MY CAR STALLED WHILE DRIVING IN TRAFFIC WHICH COULD VERY EASILY CAUSE A BAD ACCIDENT GM IS AWARE OF THE ISSUE BUT WON'T FIX IT. I AM ALREADY ON MY SECOND ENGINE DO TO THIS EXCESSIVE OIL CONSUMPTION.
ON A COLD 12 DEGREE DAY ON 1/19/2020 I WAS DRIVING MY 2013 GMC TERRAIN ON A BUSY STATE HIGHWAY DOING THE SPEED LIMIT OF 55 MPH. OUT OF NO WHERE I BEGAN TO SMELL THE ODOR OF BURNING OIL AND SEEN WHITE SMOKE COMING FROM THE REAR OF MY VEHICLE. AS SOON AS I NOTICED IT MY CAR'S GAUGES STARTED COMING ON. THE CHECK ENGINE LIGHT, A WARNING TO FOR "SERVICE STABILITRAK", THEN THE WARNING FOR "ENGINE POWER REDUCED". AT THE MOMENT MY CAR ALL THE SUDDEN SHUT OFF WHILE DRIVING DOWN A MAJOR HIGHWAY! THERE WAS NO POWER STEERING AND IT WAS VERY HARD FOR ME STEER MY CAR INTO THE PARKING LOT OF WALMART AND SAFELY OFF THE ROAD. ONCE IN THE PARKING LOT I GOT OUT OF THE CAR AND CHECKED MY OIL. SMOKE IS ROLLING OUT OF THE DIPSTICK SHAFT. I CHECK MY OIL WEEKLY DUE TO GM'S OIL CONSUMPTION ISSUES WITH THE 2013 GMC TERRAINS AND ON 1/15/2020 THE OIL WAS AT FULL, WAS OF NORMAL COLOR AND CONSISTENCY WHEN I FUELED AND CHECKED IT THAT DAY. SO I WAS SHOCKED TO SEE THAT THERE WAS NO OIL ON MY DIPSTICK AND INSTEAD A MILKY BROWNISH SLUDGE ON IT. I SENT MY FIANCE TO BUY ME 2 QUARTS OF OIL JUST TO GET IT TO THE WALMART SERVICE DEPARTMENT SO THEY COULD LOOK AT IT SINCE I WAS IN THE WALMART PARKING LOT. I ADDED THE OIL DROVE IT 100 YARDS TO THE SERVICE DEPT OF WALMART. THE SERVICE MAN PULLED IT INTO THE GARAGE AND THEN INFORMED ME A FEW MINUTES LATER THAT THE REAR MAIN SEAL BLEW AND OIL WAS FLOWING OUT OF IT. IT WAS NOT DRIVEABLE SO I HAD TO HAVE IT TOWED TO A GM DEALER. THE GM DEALER CALLED ME THIS MORNING 1/21/2
REAR ENGINE SEAL BLEW ACCORDING TO BULLETIN 14882 MARCH 2015 CAUSED BY A FROZEN PCV VALVE. PURCHASED THE VEHICLE USED FROM A GM DEALERSHIP AS A GOOD USED SUV. WHEN REPORTING THE PROBLEM,THEY SAID THERE WAS NO BULLETIN,CHANGED THEIR MIND,BUT SAID VIN DISQUALIFIED IT FOR REPAIRS AND SAID I HAD BAD LUCK VEHICLE IS UNUSABLE AS IT BLOWS OIL THRU THE SEAL WHEN IN OPERATION
INTERMITTENT ELECTRICAL PROBLEMS WHILE DRIVING OR STOPPED 1. WHEN THE CAR IS RUNNING RADIO CONTROLS DO NOT WORK. CANNOT TURN OFF, ADJUST VOLUME OR CHANGE STATION. 2. IF THE RADIO IS TURNED OFF WHEN YOU START THE CAR, SOMETIMES YOU CANNOT TURN IT ON. 3. CONTROL PANEL BELOW RADIO IS NOT ILLUMINATED AT TIMES. 4. SEAT HEATER LIGHT ON CONTROL PANEL DID NOT TURN ON WHEN BUTTON WAS PRESSED. COULDN'T TURN SEAT HEATER OFF 4. TIRE PRESSURE DIAGRAM IS INCORRECT. SHOWS THE WRONG UNDERINFLATED TIRE. 5. LIGHTS ON ODOMETER/RADIO PANEL WILL SOMETIMES CHANGE TO VERY BRIGHT OR VERY DIM. THE KNOB TO CONTROL THE BRIGHTNESS DOES NOT WORK WHEN THIS HAPPENS. 6. A FEW TIMES THE A/C KICKED ON WHEN DRIVING AND WE WEREN'T USING THE AUTOMATIC CLIMATE CONTROL FEATURE. 7. AFTER THE CAR HAS BEEN PARKED IN THE GARAGE FOR HOURS, THE CONTROL PANEL WILL SPONTANEOUSLY LIGHT UP FOR NO REASON. 8 EVERYTHING POINTS TO CONTROL PANEL BUT SINCE PROBLEMS ARE INTERMITTANT DEALER WONT REPLACE. AND YOUR FORM STUPIDLY ALLOWS ONLY 1 DATE WHEN THERE WERE 20 INCIDENTS OVER A YEAR IN TIME.
TOOK MY CAR FOR A GMC RECALL AND AFTER WAITING FOR 5 HOURS THEY DIDN'T FIX MY CAR
IT STARTED SAYING SERVICE AIRBAGS
SHOWED STABILITY TRACK. I WAS DRIVING ON THE HIGHWAY WHEN IT SHOWED SERVICE STABILITY TRAK THEN ENGINE POWER REDUCED. IT TOOK MY SPEED FROM A 65 TO 35 IN AN INSTANT CAUSING ME TO ALMOST CRASH. THEN THE CAR STARTED TO JERK AS I TRIED TO DRIVE TO FIND SOMEWHERE SAFE.
THE ABS LIGHT IS ON AND SERVICE ENGINE SOON LIGHT HAS BEEN ON SINCE MY WIFE HAS BOUGHT HER CAR IN SEPT 2018 WHEN SHE HAD A WARENTY THE DEALER SOLD HER A CAR MADE HER SIGN PAPER WORK BEFORE SHE COULD EVEN TEST DRIVE VEHICLE KNOW WE HAVE A VEHICLE THAT DOESNT WORK PROPERLY TRACTION CONTROL IS OFF STABILITRACK IS ON DASH NOTIFICATION ALSO TIMING CHAIN IS BAD AND CRANKSHAFT NEEDS TO BE REPLACED ACORDING TO DIAGNOSTIC CODE DEALERSHIP IN ALEXANDRIA MN LAKES AREA AUTO SALES ERIC GARDENER IS THE OWNER WHICH REFUSES TO FIX OR GIVE US DIFERENT CAR MY FAMILY HAS 5 DISABLED PEOPLE THAT WE NEED TO TRANSPORT AND KNOW CANT BECAUSE OF THE DEALERSHIP SELLING US A CAR THATS NOT RELIABLE
MY TERRAIN RAN OUT OF OIL AND HAD NO LEAKING ANYWHERE. FOUND OUT FROM THE DEALER THAT THESE VEHICLES HAVE A HUGE PROBLEM WHERE THEY ARE BURNING OIL INTERNALLY AND NEED THEIR PISTONS AND RINGS REPLACED. HAD TO GO IN EVERY 500 MILES AND HAVE THEM CHECK THE OIL. IT WAS DOWN EVERY TIME I WENT IN AND THEY WOULD HAVE TO ADD OIL. I THOUGHT I WAS STILL UNDER WARRANTY AND COME TO FIND OUT AFTER FINISHING THE OIL CONSUMPTION TESTING THAT I WAS NOT. THE BILL WOULD HAVE BEEN OVER $5000 OF WHICH I AM A SINGLE MOTHER WITH A CAR PAYMENT FOR A CAR THAT IS NOW JUNK. MY CAR EVENTUALLY DIED DUE TO THE OIL PROBLEM AND OTHER COMMON ISSUES KNOWN TO GMC. IT IS NOT FAIR
PURCHASED CAR USED FROM GMC DEALER 88,706 MILES. 1 PREVIOUS OWNER THTA PURCHASED FROM GM DEALER NEW, I PURCHASED EXTRA 100,000 WARRANTY IN ADDITION. I DRIVE ABOUT 10 MILES TOTAL A DAY ABOUT 3 DAYS A WEEK TO WORK, SO I HAVE NOT PUT MANY MILES ON IT. 30 DAYS AFTER PURCHASE WHEN DRIVING HOME FROM WORK GOT TO DRIVEWAY, CAR DUMPED LARGE QUANTITIES OF OIL ON DRIVEWAY. NO WARNING LIGHTS EVER CAME ON TO INDICATE A PROBLEM. DIAGNOSTICS SHOULD HAVE INDICATED PRESSURE BUILD-UP. CAR HAD HESITATED A BIT AT THE LAST STOPLIGHT BEFORE MY HOUSE ON THE WAY HOME BUT NOT BAD AND ONLY ONE TIME. OIL ALL OVER UNDERSIDE OF VEHICLE. TOWED TO DEALER, GM KNOWS OF THE ISSUE BUT MY VIN IS NOT ON "THE LIST" FOR THE "SERVICE ADJUSTMENT" NOT A RECALL BUT IT SHOULD BE.. NOBODY CAN SAY WHY. WILL COVER PART BUT NOT ALL OF THE DAMAGE DESPITE THIS BEING THE RESULT OF A REALLY POOR ENGINE DESIGN THAT IS A "HIGH OIL CONSUMPTION" VEHICLE. IS THIS THE 70S? THAT SHOULD NOT EVEN BE A THING IN 2019. THE OIL SLUDGE IN ENGINE CAUSED THE PCV TO FREEZE UP IN THE COLD TEMPS AND IT BLEW OUT THE REAR MAIN SEAL FOR THE ENGINE. THEY WANT $1300 FROM ME TO FIX AND GM IS COVERING PART OF THE COST. BUT IF IT IS A DESIGN FLAW AND THEY KNEW ABOUT IT, THEY SHOULD HAVE FIXED IT BEFORE THEY SOLD IT. EXTENDED WARRANTY WILL NOT COVER THIS BECAUSE THEY DO NOT INCLUDE THE PCV. LIKELY WILL NOT EVER COVER ANYTHING WITH THE ENGINE SINCE IT IS A DESIGN FLAW AND THOSE ARE BY DEFINITION PRE-EXISTING AND HIGH OIL CONSUMPTION THAT IS NOT COMING OUT
EXTREMELY COLD DAY DRIVING HOME AND CAR STARTED TO BUCK A LITTLE, THEN A FEW MINUTES LATER IT STARTED TICKING. NEXT THING MY CAR SHUTS OFF AND ENGINE LIGHT COMES ON WHILE DRIVING DOWN THE FREEWAY. THE CAR BLEW IT'S REAR MAIN SEAL OUT AND AFTER READING IT SOUNDS LIKE MANY OTHER HAVE HAD THIS PROBLEM. I HAD CHECKED THE OIL TWO DAYS PRIOR AND IT WAS FULL. THE CAR HAD NO OIL IN IT. I BASICALLY SPENT 16,000 AND 3 YEARS LATER THE CAR IS JUNK.
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING 30 MPH, THE ENGINE MADE AN ABNORMAL NOISE AND SMOKE EMITTED FROM THE EXHAUST WITHOUT WARNING. THE ENGINE BEGAN TO STALL AND THE CONTACT PULLED OVER AND ATTEMPTED TO PLACE OIL IN THE VEHICLE; HOWEVER, THE OIL LEAKED OUT. THE VEHICLE WAS TOWED TO STEVEN LUST AUTOMOTIVE (1314 6TH AVE SW, ABERDEEN, SD 57401, (605) 277-4261) WHERE IT WAS DIAGNOSED THAT THE PCV VALVE WAS FAULTY. THE CONTACT STATED THAT THERE WAS AN UNKNOWN MANUFACTURER RECALL THAT WAS PLACED ON HER YEAR, MAKE, AND MODEL VEHICLE; HOWEVER, THE VIN WAS EXCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE MECHANIC THAT THE CONTACT'S VIN WAS NOT INCLUDED IN THE MANUFACTURER RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 61,067.
IN AUGUST, 2019 I HAD THE OIL CHANGED AND WHEN I WEN TO LEAVE THE PARKING LOT AND PUT THE CAR IN REVERSE THE CAR SPUTTERED AND THE ENGINE STALLED. THIS HAPPENED SEVERAL TIMES. I THEN BROUGHT IT TO A DEALERSHIP. THEY REPLACED THE TIMING CHAINS AND ACTUATORS ($1,416.60). TWO DAYS AGO THERE WAS A TICKING SOUND AND THEN WHILE I WAS IN GEAR (DRIVE) WAITING FOR THE GARAGE TO OPEN, THE CAR STARTED TRYING TO "BUCK" FORWARD WHILE I HAD MY FOOT ON THE BRAKE. I CALLED THE DEALERSHIP AND WAS TOLD THAT THIS MODEL WITH LOTS OF MILES (UNDER 70,000) TEND TO BURN OIL. I ADDED A SIGNIFICANT AMOUNT OF OIL (NONE ON DIP STICK) AND NOW THE VEHICLE IS RUNNING FINE. WHY IS THIS CAR BURNING SO MUCH OIL? I HAVE NEVER HAD A CAR BURN OIL AND TO BE TOLD BY A DEALERSHIP AFTER IT WAS SUPPOSEDLY FIXED THAT BURNING OIL IS NORMAL IS DISTURBING AS IS THE UNRELIABILITY OF THE CAR. WILL IT BUCK AGAIN OR DIE AGAIN?
THE CAR STARTED TO "BUCK" AND MAKING A TAP TAP TAP NOISE LIKE A LIFTER TAPPING WHILE DRIVING TO WORK. WHEN I GOT OUT OF THE VEHICLE, SOMETHING SMELLED HOT. CHECKED UNDER THE HOOD AND THERE WAS NOTHING WET OR STEAMING. NO CHECK LIGHTS EVER CAME ON. LATER AT LUNCH, I LEFT AND THE TAPPING NOISE WAS LOUDER AND THE HEAT GAUGE INCREASED FAST. I STOPPED AT A REPAIR SHOP. WHILE I WAITED I CHECKED THE OIL. THERE WASN"T ANY!!! AT ALL. THE DIPSTICK WAS MILKEY. THE OIL FILL CAP WAS WET INSIDE AND MILKEY. UNDERNEATH MY CAR WAS COVERED IN FRESH OIL. IT WAS DETERMINED TO BE A BUSTED REAR MAIN SEAL. 4 QTS OF OIL ADDED SO I COULD GET HOME. MY MECHANIC CONFIRMED THE DIAGNOSIS. HE WAS SHOCKED. HE FOUND GM BULLETIN 14882 ONLINE. WHAT IS DESCRIBED IN THAT VIDEO IS EXACTLY WHAT HAPPENED. WE HAD A SUDDEN HARD FREEZE X 3 DAYS. THE PVS CONNECTION AT THE INTAKE WAS FULL OF WATER. WHEN THAT FROZE, IT BLEW OUT THE SEAL. MY CAR HAS 88,000 MILES ON IT. THERE ARE VIDEOS AFTER VIDEOS ONLINE OF THE SAME ENGINE DOING THIS EXACT SAME THING. I CALLED GM. THE BEST THEY COULD DO IS TELL ME TO REPORT TO YOU.
WHILE MODERATELY ACCELERATING FROM A STOP OR WHILE IN MOTION, THE TRANSMISSION SLAMS INTO A FORWARD GEAR WITH A LOUD NOISE AND JERK. THIS IS AN ALL WHEEL DRIVE VEHICLE.
THE ENGINE STALLED OUT AND DIED. UPON GETTING NEW ENGINE THE VEHICLE STALLS OUT INTERMITTENTLY. CHANGES OF SOLENOID'S BUT PROBLEM PERSISTS. THIS CAN HAPPEN WHEN VEHICLE IS STATIONARY OR WHILE DRIVING IN MOTION.
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT'S WIFE HEARD A GRINDING NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC WHO STATED THAT THERE WAS A LARGE HOLE IN THE TRANSFER CASE AND THE TRANSMISSION FAILED. THE CERTIFIED MECHANIC STATED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE THE VEHICLE WAS STOPPED IN THE DRIVE GEAR, IT SHUT OFF AND THEN RESTARTED WITHOUT WARNING. IN ADDITION, WHEN THE KEY WAS RELEASED FROM THE IGNITION, THE VEHICLE MOVED. FURTHERMORE, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE TRANSMISSION CONTROL MODULE AND TORQUE CONVERTER WARNING MESSAGES WERE DISPLAYED. THE VEHICLE WAS TAKEN TO WILLIAMS BUICK GMC (8201 SOUTH BLVD, CHARLOTTE, NC 28273, (704) 697-1600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 136,059.
WHEN I USE HEAT IN MY CAR FOR SOME REASON IT CUTS ITS SELF BACK ON .I CAN TURN THE HEAT OFF AND ITS DOES CUT OFF WHEN I PRESS OFF.THE PROBLEM IS WHEN I TURN OFF MY CAR AND TURB IT BACK ON LATER IN THE DAY ,THE HEATS CUTS ITS SELF BACK ON BUT THE SYSTEM IN THE CAR SHOWS THAT THE HEAT IS OFF ,SO THERE IS NO WAY FOR ME TO TURN THE HEAT OFF IF THE SYSTEM INDICATES THAT ITS IS ALREADY OFF , THE ONLY WAY I CAN ACTUALLY CAN GET THE HEAT TO TUN OFF IS TO TURN ON THE AIR FOR ABOUT 30 SECONDS AND THEN TURN IT OFF
WHILE IN MOTION THE CAR IS RANDOMLY SHUTTING OFF THE ENGINE WHILE IN MOTION ON A CITY STREET BUT WILL IMMEDIATELY START BACK UP ONCE TURNING THE IGNITION BACK ON. THIS ISSUE ALSO CAUSED MY CHECK ENGINE LIGHT TO COME ON AND AFTER DOING A DIANOSTICS IT TURNS OUT THAT THE INTAKE VALVE SOLENOID THAT WENT BAD. AFTER REACHING OUT TO SEVERAL MECHANICS AND GMC DEALERS THEY'VE TOLD ME THAT THIS IS A COMMON ISSUE WITH MY CAR TYPE. ANOTHER ISSUE THEY MENTIONED IS THAT IF YOU REPLACE ONE AND NOT THE OTHER, MORE THAN LIKELY THE ISSUE WILL OCCUR AGAIN.
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED THAT THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF OIL AND FIVE QUARTS HAD TO BE REPLACED CONSTANTLY. THE CONTACT SPOKE WITH HENNESSY BUICK GMC 1 (7261 JONESBORO RD, MORROW, GA 30260, (844) 240-2177) AND WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE CONTACT THEN WENT TO AN INDEPENDENT MECHANIC AND HAD THE ENGINE REPLACED WITH AN ENGINE FROM ANOTHER GMC VEHICLE AT THE COST OF $3,300. THE ENGINE FAILURE CONTINUED AFTER THE REPLACEMENT. THE CONTACT BELIEVED THAT THERE WAS A DEFECT WITH THE ENGINE, WHICH WAS CAUSING AN OVERCONSUMPTION OF OIL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000.
I HAVE HAD MY 2013 GMC TERRAIN FOR 3 YEARS AND IT HAS PROBLEMS WITH THE OIL CONSUMPTION, STARTING, TRACTION LIGHT COMES ON BY ITSELF AND TRUCK CUTS OFF WITHOUT WARNING. THIS STARTED SEVERAL WEEKS AGO. OIL, IT CONSUMES LARGE AMOUNTS OF OIL BETWEEN THE OIL CHANGES. I CHECK THE DIGITAL OIL DISPLAYS, THAT SHOW HOW MUCH OIL REMAINS, AND IT CAN GO FROM 80% REMAINS TO 70% REMAINS IN A MATTER OF DAYS. ICUTTING OFF, THIS HAPPENS AT RANDOM TIMES. WHEN I DRIVE, IT LOOSES POWER AND CUTS OFF IN THE MIDDLE OF THE STREET. NO WARNING AT ALL. THIS IS VERY SCARY ESPECIALLY WITH MY CHILDREN IN THE CAR. IT WILL LOOSE POWER AND NOT ACCELERATE AND I HAVE HAD DRIFT TO THE SHOULDER OF THE ROAD. I AM SCARED IT WILL DO THIS ON THE HIGHWAY WHEN DRIVING AT HIGH SPEEDS. STARTING, MY SUV CAN START WITH NO PROBLEM AND I CAN DRIVE TO THE STORE 5 MINUTES AWAY AND IT WILL NOT START WHEN I RETURN. I TRY STARTING IT 5 TIMES AND IT WILL FINALLY START. THIS HAS HAPPENED SEVERAL TIMES. IT WILL START IN THE MORNING WHEN I GO TO WORK OR TAKE KIDS TO SPORTS PRACTICE OR THEIR GAMES AND WHEN I LEAVE WORK WILL NOT START AFTER 8 HOURS. AFTER A 1-2 HOUR GAME, SAME THING OCCURS, IT WILL NOT START. I HAVE TAKEN IT FOR DIAGNOSIS, RECEIVED CODE AND HAD IT REPAIRED. AFTER A FEW DAYS, SAME THING HAPPENS. MY MECHANIC CAN NOT FIGURE OUT WHY THIS IS HAPPENING. MY TRACTION LIGHT HAS ALSO COME ON BY ITSELF, FOR NO REASON. THERE IS NO RECALL FOR THESE PROBLEMS BUT IT SHOULD BE BEFORE INNOCENT PEOPLE, AND FAMILIES ARE INJURED OR KILLE
IT USING OIL MAJORLY. FEAR OF ENGINE GOING BAD WHILE DRIVING.
2.4 ECOTEC ENGINE BURNING OIL. HAD OIL CHANGE DONE WITHIN LESS A MONTH, HAVE 2,000 MILE TO GO BEFORE NEXT OIL CHANGE AND VEHICLE WAS SAYING 51% OIL LIFE LEFT. THE VEHICLE START KNOCKING, TOOK IT TO MECHANIC TO HAVE LOOK AT AND IT WAS 3QUARTS DOWN AND I JUST HAD AN OIL CHANGE DONE 5WEEKS AGO FROM THIS DATE 09/09/19. MECHANIC SAID I WAS LUCKY THAT I CAUGHT WHEN I DID OR THE ENGINE WHEN HAVE GONE.
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, IT STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIMING CHAIN CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
EXCESSIVE OIL CONSUMPTION, MY CRANK SHAFT BROKE IN HALF DUE TO MY CAR CONSTANTLY BURNING OIL & NOW I NEED A NEW ENGINE & IT ONLY HAS 103,000 MILES ON IT
CAR IS NOT READING THE CORRECT AMOUNT OF OIL IN SUV. SUV STARTED TO RUN BADLY THEN TIMING WENT OUT. NOW I NEED A NEW ENGINE AND IM STILL PAYING A CAR NOTE. NO ONE IS WILLING TO FIX THIS ISSUE.
WAS IN AN ACCIDENT, HIT FROM BEHIND AND THE DASH STATED THE AIR BAGS WERE DEPLOYED, THEY WERE NOT. THE SMELL OF GUN POWDER MADE IT SEEM LIKE THEY WERE TRIGGERED BUT DID NOT DEPLOY. I WAS AT A FULL STOP AND WAS HIT ON A 2 LANE ROAD THE DRIVER HIT ME AT APPROX. 45 MPH
OUT OF NO WHERE MY CAR IS TELLING ME TO SERVICE AIRBAG.
THE CAR STARTED MAKING A LOUD NOISE WOULDNT GO FOWARD GOT IT TOWED TO THE GMC DEALER THEY STATED THAT THE CAR TRANSFER CASE WAS DAMAGED. NEED A TRANSFER CASE COST UNDER $3000 THE CAR ONLY HAS 79,500 MILES I BOUGHT IT 2 YEARS AGO , HAD MULTIPLE ISSUES LIKE I HAD TO DO OIL CONSUPTION TEST , HAD TO REPLACE WATER PUMP TOO MANY ISSUES.
GMC TERRAIN CONSUMING EXCESSIVE OIL EVERY 1-2K MILES. NO BULLETINS, OR RECALLS PRESENT, MULTIPLE VEHICLES SUFFERING ISSUE.
USING OIL IN EXCESSIVE AMOUNTS , ABOUT 1QUART EVERY 1500 MILES , CAR IS NOT TELLING ME WHEN OIL IS LOW AND THEN THE MOTOR STARTS TO RATTLE. THIS HAS BEEN BAD FOR A LONG TIME BUT NOW GETTING WORSE.
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING 35 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE BEGAN TO HESITATE AND THE CONTACT SMELLED A BURNING ODOR COMING FROM THE ENGINE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHEN THE CONTACT PULLED OVER, TURNED OFF, AND RESTARTED THE VEHICLE, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO PHILLIPS CHEVROLET OF LANSING (LOCATED AT 17730 TORRENCE AVE, LANSING, IL 60438, (708) 474-0000) WHERE IT WAS DIAGNOSED THAT 75% OF THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,488. *BF *JS 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
MY 2.4 ENGINE HAS AN EXCESSIVE OIL CONSUMPTION ISSUE. I HAVE TO ADD OIL TO KEEP IT FROM BLOWING THE ENGINE. I AM THE ORIGINAL OWNER OF THIS VEHICLE.
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE THE CONTACT'S WIFE WAS DRIVING 70 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT'S WIFE MANAGED TO STEER THE VEHICLE TO THE SHOULDER OF THE ROAD. THE VEHICLE WOULD NOT RESTART AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED BY STATE FARM TO BALE CHEVROLET (13101 CHENAL PKWY, LITTLE ROCK, AR 72211, (501) 550-4465) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING 40-50 MPH, THE VEHICLE DECELERATED AND STOPPED IN THE MIDDLE OF THE STREET. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROAD. THE CONTACT PLACED THE VEHICLE INTO NEUTRAL, RESTARTED THE VEHICLE, AND DROVE SAFELY; HOWEVER, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO HERITAGE BUICK (930 EAST INTERSTATE HWY 30, ROCKWALL, TX 75087, (972) 807-0165) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN AND FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 148,000.
MY A/C STOPPED WORKING AND MY MECHANIC FOUND THE PROBLEM TO BE THE CIRCUIT BOARD IN THE FUSE BOX UNDER THE HOOD. THIS BOX ALSO CONTROLS MANY OF THE VEHICLES FEATURES. HE HAD A VERY DIFFICULT TIME FINDING A NEW BOX. MY TOTAL COST WAS $461.00.
COMPLAINTS FOR MY 2013 GMC TERRAIN FLEX FUEL WHEN I WAS AT A STOP LIGHT WITH A 4 LANE INTERSECTION. WHENEVER THE LIGHT CHANGED THE VEHICLE SPUTTER OUT OR QUIT WHEN I TOOK MY FOOT OFF THE BRAKE TO PRESS THE GAS PEDAL. THE VEHICLE BEHIND ME ALMOST REAR ENDED THE BACK OF MY SUV. ALSO, HAVING TO HOLD BRAKE AND GAS PEDAL AT THE SAME TIME DURING STOPS TO KEEP THE VEHICLE FROM GOING DEAD. THE FIRST REPAIR WAS A MONTH AGO DUE TO CODE P0013 AND P0014 WHICH MY MECHANIC REPAIRED THE CAMSHAFT SENSOR AND ACCELERATOR SENSORS. THOSE WERE REPAIRED AND THE CHECK ENGINE LIGHT WAS STILL ON AND I RETURNED IT BACK TO MY MECHANIC WHO REPAIRED THE SENSORS AGAIN BECAUSE THE PARTS HAD A WARRANTY. ONCE AGAIN AFTER LEAVING MY MECHANICS SHOP THE CHECK ENGINE LIGHT CAME RIGHT BACK ON AFTER DRIVING 8 MILES. ALSO, LET ME SAY I DO TRUST MY MECHANIC, AS HE HAS WORKED ON MY PAST AND CURRENT VEHICLES WITH NO PROBLEMS. ANYWAY, MY MECHANIC COULD NOT GET A PROBLEM CODE ON THE TERRAIN SO THE NEXT DAY THE VEHICLE WAS PROMPTLY TAKEN TO MY LOCAL GMC DEALERSHIP TO SEE IF THEY COULD DIAGNOSE THE PROBLEM. THE MECHANIC AT THE GMC DEALERSHIP STATED THE VEHICLE NEEDED A TIMING CHAIN AND GEARS, WHICH WAS GOING TO RUN $1100-$1500 TO FIX. I DON'T HAVE THAT KIND OF MONEY AND VEHICLE IS NOT COVERED BY A WARRANTY DUE TO THE YEAR AND MILEAGE. AFTER DOING SOME RESEARCH ON THE INTERNET, IT SEEMS SEVERAL CONSUMERS ARE EXPERIENCING THIS SAME SAFETY ISSUES WITH THE GMC TERRAINS. I HAVE ONLY HAD MY SUV FOR A FEW MONTHS AND MY DREAM VEH
I BOUGHT MY 2013 GMC TERRAIN NEW IN DECEMBER OF 2012. NOTICED THE ENGINE MAKING NOISE 10/20/18, MILEAGE: 74,052 NEEDED AN EMERGENCY OIL CHANGE, NO OIL. AGAIN ON 1/18/19, MILEAGE: 78,759 ENGINE MAKING NOISE, CHECKED OIL AND AGAIN NO OIL. GOT AN OIL CHANGE. 5/2/19, MILEAGE: 83,055 ENGINE MAKING NOISE, CHECKED OIL AND AGAIN NO OIL. GOT AN OIL CHANGE. ON 6/16/19, MILEAGE: 84,577 THE CHECK ENGINE LIGHT CAME ON. CHECKED OIL, AGAIN NO OIL. WENT TO THE DEALERSHIP. WAS TOLD (***FOR THE FIRST TIME) "THAT THE GMC TERRAINS ARE KNOWN FOR BURNING OIL." I ASKED IF THERE WAS A RECALL, WAS TOLD NO. SERVICE MANAGER TOLD ME IT'S A $3500 JOB TO REPLACE THE PISTONS AND THE SEALS BECAUSE THEY ARE DEEP IN THE ENGINE. HE HAD A MECHANIC ADD 2 QUARTS OF OIL. I ASKED IF THE CHECK ENGINE LIGHT HAD TO BE RESET OR IF IT WOULD GO OFF AND WAS TOLD IT PROBABLY WOULD GO OFF. THEN HE SENT ME ON MY WAY. GOT A SECOND OPINION FROM ANOTHER MECHANIC AND WAS TOLD TO DILIGENTLY CHECK THE OIL AND KEEP OIL IN IT AND IT WILL RUN FINE. THREE DAYS LATER MY CHECK ENGINE LIGHT IS STILL ON. THE OIL IS VERY DIRTY AND IT SHOULDN'T BE. , SOMETHING IS WRONG!!!THIS ISSUE REALLY NEEDS TO BE ADDRESSED WITH GM. SOMETHING NEEDS TO BE DONE ABOUT THIS PROBLEM AS I'M NOT THE ONLY ONE HAVING IT!
OUR TERRAIN STARTED KNOCKING RIGHT BEFORE IT'S DUE FOR AN OIL CHANGE. WE CHECKED IT AND IT HAD NO OIL. THE DEALERSHIP HAS BRUSHED IT AWAY AND STATED THAT IT'S NOT LEAKING BUT COULD BE BURNING THE OIL. IT WASN'T UNTIL WE TALKED TO A MECHANIC THAT WE WERE TOLD THAT CERTAIN GMC VEHICLES BURNING OIL AND THAT IT IS RECOMMENDED WE SPEND MORE MONEY ON MORE OIL REPLACING 1 QUART EVERY 1000 MILES. WE ALSO FOUND THAT OUR RADIO STOPPED WORKING BUT BECAUSE THE DEALERSHIP FAILED TO INFORM US THAT THE WARRANTY WE GOT DIDN'T COVER THE RADIO. THEY TOLD US WE COULD GET IT REPAIRED BUT WE WOULD HAVE TO PAY OUT OF POCKET. THIS WILL BE THE LAST TIME WE BUY A GMC OR A CHEVY SUV DUE TO THE ISSUES WITH GETTING THE REPAIRS DONE AND THE FACT THAT WE WANT A RELIABLE VEHICLE.
LARGE CONSUMPTION OF OIL AND THE CHECK ENGINE LIGHT STAYS ON HAVE TO ADD OIL EVERY WEEK.
I HAVE TO CHECK AND ADD OIL TO MY 2013 GMC TERRAIN EVERY SINGLE TIME I GET GAS. THIS IS A HUGE HAZARD, BECAUSE WHEN IT IS LOW, THE OIL LIGHT DOES NOT ILLUMINATE. I AM WORRIED FOR MINE AND MY DAUGHTERS SAFETY THAT I WILL GET STRANDED ON THE ROAD.
THE VEHICLE DIES WHILE RIDING DOWN THE ROAD IT CONSUMED 3 QUARTS OF OIL IN 1 WEEK. THERE IS ALSO A CLASS ACTION LAWSUIT IN AFFECT RIGHT NOW. AND I TRIED TO GO THROUGH WARRANTY BUT THEY WILL NOT COVER IT.
TIRES CONSTANTLY LOSE AIR, SOMETIMES VERY SUDDENLY AND NORMALLY WHILE THE VEHICLE IS IN MOTION. THREE OF THE TIRES HAVE BEEN AFFECTED.
OUT OF NOWHERE MY CAR JUST DIED WHEN I GOT TO WORK, AND THEN AGAIN TWICE ON MY WAY HOME. I TOOK IT TO GET TESTED THE NEXT DAY AND WAS TOLD IT WAS THE TIMING CHAIN. I DROVE IT 3 BLOCKS TO A DEALERSHIP, AND ON THE WAY THE ENGINE LIGHT CAME ON AND HEARD A LOUD NOISE. PRIOR TO THIS, NO INDICATOR LIGHTS OF ANY KIND CAME ON, NO STRANGE NOISES, NO WARNING WHATSOEVER. DIAGNOSIS WAS THAT I NEEDED A NEW ENGINE. WITH ONLY 92,000 MILES ON VEHICLE, MY ENGINE IS NOW RUINED (WITH NO WARNING AT ALL), AND I HAVE TO COME UP WITH THOUSANDS OF DOLLARS TO FIX IT. HOW HAS THIS NOT BEEN A RECALL SITUATION AT THIS POINT GIVEN ALL OF THE COMPLAINTS FOR THE SAME THING - SUDDEN ENGINE ISSUES RESULTING IN ENGINE REPLACEMENT WITH LESS THAN 100,000 MILES. GM PLEASE DO SOMETHING TO MAKE THIS RIGHT.
CRACKED EXHAUST MANIFOLD WHICH DAMAGED OXYGEN SENSOR. REPLACED BY MIDAS @ 132,863 MILES 11/14/2017 TOTAL COST $664.39
STARTED MY CAR IN THE MORNING BEFORE WORK AND IT IMMEDIATELY BEGAN TO SHAKE AND KNOCK. MESSAGE STATING REDUCED ENGINE POWER NOTED ON CONTROL CENTER. VEHICLE WOULD ONLY GO 25 MPH. FELT LIKE OIL WAS LOW SO ATTEMPTED TO DRIVE TO GET OIL CHECKED AND WHILE ON THE WAY THERE THE CAR QUIT WORKING AND I HAD TO COAST INTO A LOCAL BUSINESS PARKING LOT. THE ENGINE WOULD NOT TURN OVER BUT I STILL HAD BATTERY POWER. HAD TO HAVE MY VEHICLE TOWED TO MECHANIC WHO JUST NOTIFIED ME THAT MY ENGINE WAS BURNED UP AND THEY HAD TO PUT 4 QUARTS OF OIL IN FOR IT TO JUST REGISTER ON THE DIPSTICK. MY CAR WAS RUNNING PERFECTLY FINE UP UNTIL THAT MORNING. I GET MY OIL CHANGED AS I SHOULD. INITIALLY THOUGHT IT WAS JUST A BLOWN GASKET BUT IT WAS MUCH WORSE. I HAVE LESS THAN 100,000 MILES ON THIS VEHICLE.
I LEFT THE HOUSE AND THE ENGINE STARTED MAKING LOUD JACK HAMMER NOISES, THE WARNING LIGHT FLASHED ENGINE POWER REDUCED . THE TEMPERATURE OUTSIDE WAS BELOW ZERO THAT DAY , HOWEVER, I HAD NO OTHER WARNING LIGHTS ON MY DASH BEFORE THE ENGINE POWER REDUCED LIGHT . THE ENGINE SUDDENLY BECAME VERY VERY LOUD AND STOPPED FUNCTIONING. I CALLED A TOW TRUCK AND HAD THE VEHICLE TOWED TO A LOCAL MECHANIC, I WAS TOLD THAT THE REAR MANIFOLD FAILED AND "BLEW" OUT OF THE VEHICLE . UPON REVIEW OF THE WEBSITE CARCOMPLAINTA.COM I DISCOVERED THAT FOR MY YEAR, MAKE AND MODEL THIS IS A COMMON ISSUE THAT I WAS UNAWARE OF . THERE IS A GM SERVICE BULLETIN 14882 THAT COVERS THIS ISSUE AND THAT I NEEDED TO FILE A COMPLAINT WITH YOU . I WAS TOLD THAT THE ENTIRE ENGINE WOULD NEED TO BE REPLACED IMMEDIATELY. I HAVE NO WAY TO AFFORD THIS AND IF GM IS AWARE OF THIS SITUATION THEY NEED TO MAKE THE NEEDED REPAIRS
I REMOTE STARTED MY CAR AND WHEN I GOT NEAR MY CAR I COULD SMELL SOMETHING BURNING AND I OPENED THE DOOR AND SAW SMOKE COMING UP THROUGH THE DRIVERS SEAT. BURNED A HOLE ABOUT THE SIZE OF A DIME.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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