Owners filed 258 complaints about this vehicle with federal regulators, most often about the power train. It has been recalled 4 times.
When it fails
05000050,000 milesMedian miles at failure
178 complaints record an odometer reading. Failures cluster around 0–10,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Power Train
71
2
0
1
Engine
52
1
0
0
Fuel/Propulsion System
28
0
0
0
Unknown or Other
17
0
0
0
Electrical System
15
2
0
1
Air Bags
13
6
0
9
Structure › Body
10
1
0
0
Service Brakes
8
2
0
1
Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
5
1
0
0
Latches/Locks/Linkages
4
0
0
0
4 safety recalls
Part 573 reports
Latches/Locks/Linkages › Doors › Latch23V775000
Filed Nov 17, 202345,173 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Risk. Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
Remedy. Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.
Latches/Locks/Linkages › Doors › Latch20V177000
Filed Mar 23, 2020288,110 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy. Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Engine and Engine Cooling › Engine17V209000
Filed Mar 27, 2017208,584 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
Risk. If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Remedy. Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Filed Jan 9, 201554,543 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Risk. If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy. Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
What owners reported
Newest filings
Fuel/Propulsion System
Filed Jul 15, 2026TX
Car sputters everytime I put gas in it. Sometimes shuts off. It’s every time I put gas. I’m not filling up the gas tank because I notice if I do fill it up. It gives me more problems .. occurring problem
Power Train
Filed May 28, 202620,000 milesAZ
The contact stated that the vehicle was taken to the dealer for recall repairs; however the issue persisted. After the repairs, while mother was driving on the highway, the vehicle stalled. The clutch became inoperable. The vehicle was towed to the residence. The vehicle was not further diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.
Engine
Filed Apr 30, 2026MO
I have taken the vehicle to 2 auto places both have confirmed it has engine failure. It only has 140,000 miles
Power Train
Filed Apr 27, 2026WA
I was driving for couple hours then my oil light came on check engine light came on. Vehicle started to shake very badly. I had to pull over and see what happened. I started the vehicle up again and the oil light and check engine light are still on. I know that these vehicles have the wet belt system on the automatics. But they don't have one for the manual transmission. There should be a recall for these just like the automatics.
Electrical System
Filed Apr 27, 2026CA
I was driving on the highway, and my car started shaking. All of the sudden I couldn't push on the gas anymore, and out of the blue a notification popped up on my screen that said "transmission failure, service immediately" and the car fully stopped working. I was forced to coast to the side of the highway, where I ended up in an incredibly dangerous spot. I had to call the cops, have them come so I wouldn't get hit (it was fully night time), and had to wait for a tow truck to come tow me and my car off the side of the highway.
Electrical System
Filed Mar 24, 2026CA
No
Power Train
Filed Feb 28, 2026CA
Transmission going out with car having only 71,000 miles on it .a know fact that Ford knew when I bought this car new .and going out when on freeways or just about anywhere could me in danger
Engine
Filed Dec 25, 2025OK
Low pressure oil light came on and I stopped driving it 18 miles later drove about 25-30 mph hoping it wouldn’t seize on me before I got home. because I figure the oil pump is clogged with timing belt fragments and I can’t afford to replace the timing belt right now. Afraid to drive it because I have read it could seize up the engine. 1.0 eco boost manual transmission. Car ran great and I had no issues with it until the low pressure oil light came on. Been sitting since March. I have started it 4 times since then and it has been moved around the yard but never ran longer than a few minutes. Still starts just afraid with the low pressure oil light on that it could seize up if I drive it again.
Engine
Filed Oct 25, 2025ID
This vehicle has experienced the exact issue of a Ford recall for other model year fiestas. The oil pump belt has experienced premature wear and failure, leading to a sudden loss of power. My local Ford dealer says that this vehicle should have been included in Ford recall #23S64 and that I should report this to NHTSA to document and hopefully expand the recall to all years that result in this issue.
Power Train
Filed Sep 11, 2025140,000 milesFL
The contact owns a 2015 Ford Fiesta. The contact stated that while attempting to start the vehicle, the vehicle failed to start as expected. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the Transmission Control Module. The contact was informed that the TCM needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 140,000.
Power Train
Filed Aug 14, 2025199,000 milesFL
The contact owns a 2015 Ford Fiesta. The contact stated that after the battery was replaced, the message "Transmission Malfunction Service Now" message was displayed on the instrument panel. The contact stated that while driving at various speeds, the RPMs fluctuated, and the engine revved abnormally. Whenever the contact attempted to depress the brake pedal, the engine jerked, and the transmission failed to shift as intended. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. Upon investigation, the contact related the failure to the Customer Satisfaction Program: 14M02 (Transmission Control Module); however, the VIN was not included. The failure persisted, and the vehicle remained at the residence unrepaired. The contact had parked the vehicle out of safety concerns. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 199,000.
Power Train
Filed Aug 13, 2025125,000 milesOH
The contact owns a 2015 Ford Fiesta. The contact stated that the vehicle failed to start, and upon jumpstarting the vehicle, the message "Transmission Failure - Service Now" was displayed. The vehicle was taken to an independent mechanic, who informed the contact that the VIN was included in an unknown recall, and the contact was referred to the dealer for assistance. The vehicle was taken to the dealer, where the contact was informed that the recall had expired. The dealer replaced the TCM at the contact's expense. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000. The VIN was not available.
Power Train
Filed Aug 13, 2025AZ
MALFUNCTION OF AUTOMATIC TRANSMISSION MODULE.REVERSE NOT ENGAGING.SLIPPING OF GEARS WHILE OPERATING.DIAGONISIS CONFIRMED AT PEORIA FORD PEORIA AZ ON 8/25.4 WEEKS AFTER WARRANTY EXPIRED!!!!!!!!!! CHECK ENGINE LIGHT AT TIME OF MALFUNCTION.VERY DANGEROUS SITUATION NOT ABLE TO CONTROL AUTO !!!!!!!!!!!!!!!!!!!!
Power Train
Filed Aug 7, 202545,000 milesCA
The contact owns a 2015 Ford Fiesta. The contact stated that while driving at various speeds, the engine jerked while depressing the accelerator pedal. The contact stated that the "Engine Malfunction Service Now" message was displayed on the instrument panel at start up. The vehicle was taken to dealer where the contact was provided an estimate for the repair. Upon investigation, the contact discovered that the vehicle was included in Customer Satisfaction Program: 14M02 (Transmission control module extended warranty coverage); however, the dealer refused to honor the warranty. The manufacturer was notified of the failure but provided the same information as the dealer. The vehicle was not repaired. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 45,000.
Power Train
Filed Jul 23, 2025120,000 milesKS
The contact owns a 2015 Ford Fiesta. The contact stated while driving 65 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the check engine warning light was illuminated. The contact drove the vehicle to the shoulder of the road and turned off the vehicle. The contact stated that the vehicle was restarted, and after several attempts, the vehicle started. The vehicle was driven to the residence. The dealer was made aware of the failure but provided no assistance. The vehicle was taken to an independent mechanic, where it was diagnosed with TCM failure. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of an unknown recall for the TCM however, the recall had expired. The contact had not received a recall notification. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 120,000.
Engine
Filed Jul 22, 2025AL
In 2020, Documents were subpoened proving that Ford falsified doors and used a dangerous faulty transmission in Ford Fiesta and Focus Moodels from 2011-2015. There were so many lawsuits, they settled through arbitration. The judicial system only required an extended waranty- no recall or redesign. These vehicles are dangerous, and when transmission overheats, the cars stop in the middle of the road. Many will not go in Reverse. Ford is recouping their arbitration settlement money by continuing to sell these cars on the Used Car Market with the same DPS6 Transmissions which they knew were faulty and dangerous, and falsified documents about, with Clean Car Faxes, often low mileage- because heat starts transmission failure, and that is not fair. The pledge does not say...."WitH liberty and justice for ALL WHO CAN AFFORD IT!" I HAVE AMOST BEEN REAR-ENDED TWICE, because car stops when Trans gets hot. One driver of a 4'4 truck, speeding around a blind spot, swerved into oncoming lane, rolled down his window, pointed a pistol at me, cursing because I ALMOST made HIM WRECK! although my safety flashers were on. There are no shoulders on these rural roads. This car is DANGEROUS! WHY WAS FORD ALLOWED TO GET AWAY WITH THIS? Falsification of documents about a cars safety is fraud. There are tens of thousands with Clean Car Faxes still being sold unfairly to unknowing victims with modest incomes who TRUST CAR FAX DOCUMENTATION.
Engine
Filed Jul 22, 2025CA
In May, my 2015 Ford Fiesta SE went into "limp mode" before reaching the speed limit of 25mph. Immediately afterwards it was taken into a local shop, Mobile Mechanic, where no codes were active and coolant level was between min and max level. Next day, car experienced misfiring check engine light and overheating before being looked at by a mechanic. Mechanic replaced spark plugs due to code reading misfiring in cylinder 3. Car still continued to misfire and due to slight lower level of coolant, Engine overheated and cracked a cylinder block in the 1.0-liter three-cylinder EcoBoost engine. This car is used to travel with two children under [XXX] and [XXX]. The beginning of June the car overheated on a hot day traveling home with the two kids and myself. We had to sit in the heat for close to an hour before temperature gauge returned to normal, I checked the coolant and it was still between min and max levels. On the same trip, it was on the verge of overheating again due to climbing the hill before our house. After finding out the cylinder block was cracked by my mechanic we discovered there has been a recall issue with the same engine, Recall 17S09, that began in January 2018, a month before I purchased my car from Redwood Ford in Ukiah California ([XXX]). I called W. C. Sanderson Ford in Healdsburg, California on July, 15th, 2025 to see if it would be possible to see if this recall was actually fixed on my vehicle, which they responded that the recall has nothing to do with
Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Jul 21, 202579,000 milesWA
The contact owns a 2015 Ford Fiesta. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local O'Reilly's and was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not eligible for Customer Satisfaction Program: 14M02 (Extended Warranty Coverage for TCM) related to the failure. The failure mileage was 79,000.
Power Train
Filed Jul 21, 2025TX
The transmission control module (TCM) on my 2015 Ford Fiesta was failing at 81,000 miles. It was difficult to accelerate the car even at low speeds (25-30 mph) and my check engine light was on. I took my vehicle to the nearest Ford Dealership (Big Star Ford in Manvel, TX) who assessed my vehicle and determined the TCM needed to be replaced. They replaced the part but told me it was not under the 14M02 warranty. My check engine light did come on once back in May and the car was struggling to speed up but when I took it to a car shop the check engine light was not on and the mechanic said it was fine.
Engine
Filed Jul 7, 2025MI
There is a recall (Recall no. 17V209000) that my VIN should have been included in but is not. My vehicle was not equipped with a coolant level sensor from the factory and does not alert to low coolant levels in the vehicle, which can lead to overheating, engine damage, and potential engine fire. The recall fix is a new updated coolant tank design, the inclusion of a coolant level sensor, and a software update for the function of said sensor.
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 17, 2023. Source: NHTSA Office of Defects Investigation.